SP11880K3
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Epson Stylus® Pro 11880
PRINTER GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson, Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks and Epson Exceed Your Vision is
a trademark of Seiko Epson Corporation.
PhotoEnhance, and Epson UltraChrome K3 are trademarks; UltraSmooth is a registered trademark; and Epson
Preferred and Epson Store are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
The contents of this manual are subject to change without notice.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2007 Epson America, Inc. 9/07 CPD-24468
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two condiditons:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the
user may be required to take adequate measures.
3
4
5
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1 Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . 20
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mounting the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpacking the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Auto Take-up Reel . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Take-up Reel Core and Paper Guides . . . . . . . . . . . . . 29
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring the Printer for Your Network . . . . . . . . . . . . . . . . . . . . . . . 46
5
6 | Contents
2 Handling Paper and Other Media . . . . . . . . . . . . . . 47
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting Up Automatic Media Tracking and Identification . . . . . . . . 51
Preparing the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 54
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cutting Paper Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Auto Take-up Reel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Loading Small Cut Sheets or Fine Art Paper . . . . . . . . . . . . . . . . . . . 71
Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 74
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . 75
Creating Custom Paper Configurations . . . . . . . . . . . . . . . . . . . . . . 75
Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 77
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
3 Printing with Epson Drivers for Macintosh. . . 79
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . . 86
Choosing Printer Color Management Options . . . . . . . . . . . . . . . . . . . . 87
Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . 88
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Controlling Image Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 93
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Checking Ink Levels and the Maintenance Tank . . . . . . . . . . . . . . . . . . 98
-6
Contents | 7
4 Printing with Epson Drivers for Windows . . . 101
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 105
Choosing Printer Color Management Options . . . . . . . . . . . . . . . . . . . 106
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . 114
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 115
Customizing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Saving and Sharing Custom Driver Settings . . . . . . . . . . . . . . . . . . 117
Saving and Sharing Custom Media Settings . . . . . . . . . . . . . . . . . . 118
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Optimizing Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
5 Maintaining and Transporting the Printer. . . 125
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 128
Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . 128
Using the Control Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 130
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing the Old Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
-7
8 | Contents
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . 146
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 148
6 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . 160
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 164
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
7 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
-8
9
Introduction
This Printer Guide provides important information on setting up and using
your printer, loading paper, using the Epson
®
printer drivers, and replacing
ink cartridges. It also tells you how to maintain your printer to keep it
working at its best, and provides troubleshooting tips in case you have a
problem.
For additional information, see the following:
• The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, cleaning and aligning the print head,
and using the printer’s menu system. Attach it to your printer for easy
reference.
• The on-screen Epson Network Guide on your computer or the printer
CD-ROM describes how to set up and configure the printer for use on a
network.
• The on-screen Epson SP 11880 User’s Guide on your computer or the
printer CD-ROM provides additional information about using the
printer and Epson media. You can read the guide using Adobe
®
Reader.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
Options and Accessories
Your Epson Stylus® Pro 11880 offers these optional upgrades and
accessories:
Optional equipment
Option Part number
Retractable Fabric-Based Media Bin C12C890401
Replacement 64-inch Wide Take-up Reel Core C64CORE
Additional Dual Tension Media Spindle—2-inch/3-inch C12C811231
One-year Epson Preferred Plus Service and Support Plan EPP1188B1
Two-year Epson Preferred Plus Service and Support Plan EPP1188B2
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part Part number
Replacement Ink Maintenance Tank (see page 141) C12C890191
Replacement Printer Cutter Blade (see page 138) C12C815291
Ink Cartridges See page 134 for a
complete list.
You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging authorized reseller. To find the nearest
reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can
purchase online at www.proimaging.epson.com
(U.S. sales) or
www.epson.ca (Canadian sales).
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6
PM, Pacific Time, Monday through Friday. Days and hours of support are
6
subject to change without notice.
SM
AM to
10
Introduction | 11
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Caution: Using an
improperly shielded
cable—especially a
cable more than 10 feet
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number.
Visit Epson’s support website at epson.com/support and select your product
for solutions to common problems. You can download drivers, firmware,
and documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.
Macintosh System Requirements
To use your printer in either a stand-alone or network environment, your
Macintosh
• Mac OS
• PowerPC
• At least 1GB of RAM (2GB or more recommended)
• At least 30GB of free hard disk space for software and processing files
• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
• For USB connection: a compliant USB Hi-Speed 2.0 port and a
• For network connection: Ethernet-equipped Macintosh and a Category
®
system should meet these requirements:
®
X 10.4.9 or higher, or 10.5 or higher
®
G5, Intel,® or higher processor
printer software
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
6 compatible cable
11
12 | Introduction
Windows System Requirements
To use your printer in either a stand-alone or network environment, your
system should include the requirements listed below:
• IBM
• Microsoft
• At least 1GB of RAM (2GB or more recommended)
• At least 30GB of free hard disk space for software and processing files
• Quad-speed (4×) CD-ROM or DVD drive for installing the printer
• For USB connection: a Windows-compliant USB 2.0 port and a
• For Ethernet connection: Ethernet equipped PC and a compatible
®
-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
®
Windows® XP, Windows XP Professional x64 Edition,
Windows Vista,
™
or Windows Vista x64
software
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
Category 6 cable
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
• The printer weighs about 331 lb without ink or paper. Make sure you
have sufficient assistance when lifting it. (See page 23.)
• When setting up the printer, make sure you have enough space around
it. You may need more space behind the printer if you print on large
sheets of heavy stock or posterboard. (See page 22.)
• Place the printer on a flat, stable surface. The printer will not operate
properly if it is tilted or at an angle.
• Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, heat sources, or
air conditioners.
• Avoid places subject to shocks and vibrations.
12
Introduction | 13
•
Keep the printer away from dusty areas.
• Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
• Place the printer near a wall outlet where the plug can be easily
unplugged.
• Use only the type of power source indicated on the label.
• Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
• Avoid using electrical outlets controlled by wall switches or timers.
• Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
• The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
Caution: Always turn the
printer off using the P
button. When you
Power
press this button, the P
Power light flashes briefly
then goes off. Do not
unplug the printer or turn
off the power to the
printer until the P Power
light stops flashing. This
ensures that the print
head is safely capped.
• Do not use a damaged or frayed power cord.
• If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
• Do not block or cover the openings in the printer’s case.
• Do not put your hand inside the printer during printing.
• Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
• Do not insert objects through the slots. Take care not to spill liquid on
the printer.
• Do not attempt to service the printer yourself.
13
14 | Introduction
•
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
• The interface connectors and the connector for the Auto Take-up Reel
are limited power source connectors.
• Do not touch the front cover sensors highlighted below.
• Do not touch the metal plate located in the upper left ink cartridge
compartment.
Metal
plate
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
14
Introduction | 15
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the
ink.
• Store ink cartridges in a cool, dark place.
• If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
Caution: Do not use too
much force when you
shake cartridges that
have been previously
installed.
• Shake ink cartridges well before installing them for best results.
• Do not use an ink cartridge beyond the date printed on the cartridge
carton.
• Use up the ink cartridge within six months of installation for best
results.
• Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
• After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least four hours before using it.
• The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
• If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
• Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
15
16 | Introduction
Printer Parts
Front
Roll paper
holder
Left ink
bay
Front cover
Locking
caster
Back
Paper guide
Auto take-up reel
Auto take-up
reel connector
Roll paper
spindle
Locking caster
Roll paper
cover
Paper lever
Control panel
Ink bay lights
Ink cover button
Right
ink bay
Take-up
reel
sensor
Left
maintenance
tank
Right
maintenance
tank
USB
connector
16
Network
connector
AC
inlet
Center
maintenance
tank
Take-up reel
reflector
Control Panel
Pause or reset
button and light
Power
light
Power
button
Paper feed up button
Enter or barcode
button
Introduction | 17
Menu or
cleaning button
Take-up reel
Backward
button
Paper light
LCD Display
Status or error
message
Roll paper
margin setting
Custom paper
number selected
Paper source
Ink light
Platen gap
setting
LCD display
Paper source or cut button
Ink gauges
Take-up reel
Forward button
Paper feed down button
Length of roll
paper remaining
Maintenance
tank gauges
17
18 | Introduction
18
19
Chapter 1:
Setting Up the
Printer
WARNING: Avoid
locations that are subject
to excessive heat, poor
ventilation, or dust;
otherwise, smoke or fire
could result. Avoid
locations in direct sunlight
or near air conditioners.
Do not block the
ventilation openings. Do
not place the printer on a
carpet or rug, and do not
cover the printer with any
type of cloth when it is
operating. Leave at least
12 inches between the
back of the printer and the
wall. Do not place the
printer in an unstable
location; bodily injury may
occur if it falls.
This chapter includes the following information:
• Unpacking and assembling the printer
• Connecting the power cord
• Installing ink
• Connecting to the network
• Installing the printer software
• Updating the printer firmware
• Configuring the printer for your network
Unpacking and Assembling the Printer
Follow these steps to assemble your printer and its stand. Before you begin,
select an appropriate location to set up and use the printer.
• Choose a flat and stable location that can support the printer’s weight
(about 331 lb, without the stand).
• Operate the printer under the following conditions: 50 to 95 °F (10 to
°C), 20 to 80% relative humidity, without condensation. In
35
addition, make sure the environmental conditions are appropriate for
the media you are using.
This illustration shows the minimum space required for using the printer:
12 in.
19
75 in.
12 in.
27 in.
12 in.
12 in.
20 | Setting Up the Printer
WARNING: Two people
are required to unpack
the printer, and four are
needed to place it on the
stand.
Unpacking and Assembling the Stand
1. Open the printer box and remove the box that contains the stand.
2. Unpack the stand and make sure you have all these items:
Support bar
Base sections
Hex wrench
4 Bolts
4 Wing nuts with spring
washers and plain washers
1-20
Setting Up the Printer | 21
3. Insert the support bar into the left base section as shown. Then attach it
with two bolts using the included wrench.
Leave the bolts a little loose, so that you can adjust the position when
you insert the bolts at the other end.
4. Attach the right base section to the other end.
5. Tighten all four bolts securely.
1-21
22 | Setting Up the Printer
Unpacking the Printer
1. Open the box and remove the roll paper, spindle, polystyrene foam, and
2. Lift the box up and away from the printer. Remove the ink cartridges
cardboard cushions.
and other accessories from the side as shown below.
Remove ink
cartridges and
accessories
3. Remove the cardboard panels from around the printer.
4. Remove the plastic cover from the printer.
1-22
Note: The ink cartridges
included with the printer
are mainly for initial
setup.
Setting Up the Printer | 23
5. Make sure you have all the items shown below, in addition to the
printer:
Power cord
Roll paper and spindle
Spindle adapters
9 Ink cartridges
7 Paper guides
Mounting the Printer on the Stand
1. Turn the two front casters and push down the locks to keep the stand
from rolling.
Caster locks
1-23
24 | Setting Up the Printer
2. Position the stand in front of the printer. Using four people, grasp the
WARNING: Do not
attempt to lift the printer
with fewer than four
people.
printer in the four locations as shown, and set the printer on the stand:
Top view
3. Fasten the printer to the stand with the wing nuts, spring washers, and
plain washers.
1-24
Setting Up the Printer | 25
Unpacking the Auto Take-Up Reel
Make sure you have all the items shown below.
Reflector
Movable unit stopper
2 cable clamps
Drive unit
Right paper stop
(for drive unit)
64-inch wide 3-inch core
Movable unit
Drafting
tape
Left paper stop
(for movable unit)
2 large screws,
4 small screws
Installing the Auto Take-up Reel
1. Attach the drive unit to the right side of the support bar as shown below,
and use the large screws to secure the drive unit.
1-25
26 | Setting Up the Printer
2. Attach the right paper stop (labeled R) to the drive unit by pinching the
3. Attach the clamps to the stand, and route the cord through the clamps.
knob.
One side of the paper stop is for the 3-inch core, and the other side is for
a 2-inch core. Select the appropriate side for the core you are using.
1-26
Setting Up the Printer | 27
4. Plug the cable into the connector on the back of the printer as shown
below, then tighten the screws on both sides of the connector.
5. Attach the movable unit to the left side of the support bar. Turn the lock
lever to the left to release it.
6. While holding the movable unit, attach the movable unit stopper as
shown. Snap the two tabs on the stopper into the movable unit. Use the
two screws to secure the movable unit to the support bar.
7. Attach the left paper stop (labeled L) to the movable unit by pinching
the knob.
1-27
28 | Setting Up the Printer
8. Attach the reflector to the left side of the stand, then tighten the two
One side of the paper stop is for the 3-inch core, and the other side is for
a 2-inch core. Select the appropriate side for the core you are using.
screws.
1-28
Setting Up the Printer | 29
Installing the Take-up Reel Core and Paper Guides
1. Make sure the lock lever is released (turned to the left). Slide the
movable unit to the left end of the support bar.
2. Slip one end of the core over the paper stop knob on the drive unit.
3. Insert the paper stop on the movable unit into the other end of the core.
1-29
30 | Setting Up the Printer
4. Make sure the core is attached securely at both ends. Then turn the lever
to lock the movable unit as shown.
Tip: To ensure a good fit,
you might want to stretch
out the guides before
squeezing them into
place.
5. Attach the paper guides to the printer as shown.
1-30
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