Epson SL-D800 Service Manual

Operation Guide
CMP0182-01 EN
SL-D800 Series Operation Guide

Copyrights and Trademarks

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson
EPSON
®
Corporation.
Microsoft
Apple
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
© 2019 Seiko Epson Corporation. All rights reserved.
and Windows® are registered trademarks of Microsoft Corporation.
®
, Macintosh®, Mac OS®, and OS X® are registered trademarks of Apple Inc.
®
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SL-D800 Series Operation Guide

Contents

Contents
Copyrights and Trademarks
Before Use
Meaning of Symbols........................ 5
Screen Shots In the Guide.................... 5
Printer Parts.............................. 6
Front................................. 6
Rear.................................. 9
Feeding Unit........................... 10
Print head unit......................... 11
Spindle unit........................... 11
Lights................................ 12
Safety Instructions........................ 14
Meaning of Symbols and Marks............. 14
Notes on Installation..................... 15
Notes on Handling...................... 15
Notes on the Power Supply................ 17
Notes on Consumables................... 18
Other Notes........................... 18
Notes on Usage........................... 19
Notes when Handling the Main Unit......... 19
Notes on the Paper...................... 19
Notes on Ink Cartridges.................. 21
Disposing of Used Ink Cartridges and
Maintenance Cartridges.................. 22
Introducing the Software.................... 22
Printing Methods
Basic Printing Methods..................... 23
Attaching and Removing the Print Tray
(Optional).............................. 44
Attaching and Removing the Rigid Print Tray
(Optional).............................. 46
Replacing Ink Cartridges
Checking Ink Levels....................... 48
Checking from the Printer................. 48
Checking from the Computer.............. 49
Replacement Procedure..................... 52
Replacing the Maintenance Cartridge
Checking the Free Space in the Maintenance
Cartridge............................... 56
Checking from the Printer................. 56
Checking from the Computer.............. 57
Replacement Procedure..................... 59
Emptying the Scrap Paper Box
Cleaning the Platen
Maintenance
Maintenance Tool......................... 66
Checking Items List........................ 67
Scrap paper box.......................... 67
Airflow vent............................. 67
Replacing Paper
How to replace........................... 25
Preparing to Replace Paper................ 25
Recording paper level.................... 27
Removing the Spindle Unit................ 29
Removing the Roll Paper.................. 31
Attaching the Roll Paper.................. 32
Attaching the Spindle Unit................ 33
Changing Paper Settings.................. 38
Ejecting Paper
Print tray (optional)....................... 42
Rigid print tray (optional)................... 43
Troubleshooting
When an Error Occurs..................... 68
Warning Buzzer and Light Indicators. . . . . . . . . 68
Error Messages (Windows)................ 71
Error Messages (Mac).................... 71
Errors and Solutions (Windows)............ 72
Errors and Solutions (Mac)................ 77
Cannot Clear the Displayed Error........... 82
Paper Jams.............................. 84
Deleting Print Jobs...................... 85
Paper is Jammed in the Roll Paper Feeder...... 86
Paper is Jammed in the Internal Paper Feeder
.................................... 92
Problems with Print Results.................. 98
Problems when Cutting Paper................ 99
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SL-D800 Series Operation Guide
Contents
When a Problem Cannot be Cleared........... 99
Appendix
Consumables and Optional Items............. 100
Notes on Moving the Printer................ 101
Preparing to Move...................... 102
After Moving......................... 102
Printer Specifications...................... 103
Standards and Approvals................. 104
Necessary space........................ 105
Notes................................. 106
FCC Compliance Statement............... 106
For European customers only. . . . . . . . . . . . . 106
For Turkish customers only............... 107
For Ukraine customers only............... 107
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SL-D800 Series Operation Guide

Before Use

Meaning of Symbols

Before Use
Warning:
Caution:
Important:
c
Note:
Warnings must be followed to avoid serious bodily injury.
Cautions must be followed to avoid damage to this product or bodily injury.
Important must be followed to avoid damage to this product.
Notes contain important information on the operation of this product.

Screen Shots In the Guide

Screen shots used in this manual may differ to the actual screens. Also, the screens may differ depending on the
operating system used and the usage environment.
Unless otherwise noted, screen shots in this manual are from Windows 7 and Mac OS X v10.7.
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SL-D800 Series Operation Guide

Printer Parts

Front

Before Use
A Top cover
Open when a paper jam occurs or to perform maintenance.
B Status display light
This light indicates when the printer's status is normal or if an error has occurred.
U “Lights” on page 12
C switch
Press to replace the roll paper. The roll paper is wound back to the replacement position.
U “Replacing Paper” on page 25
D Power switch
This is normally ON (the light is lit). If an emergency occurs, or when it is not going to be used for extended periods of time, press the switch to turn off the printer (the
E Ink light (orange)
U “Lights” on page 12
light turns off).
F Cartridge cover (left)
Open when replacing ink cartridges.
U “Replacing Ink Cartridges” on page 48
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SL-D800 Series Operation Guide
Before Use
G Scrap paper box
Holds waste paper that is cut off during printing. Empty the scrap paper box when you replace the paper. Needs to be removed when loading or removing paper.
U “Emptying the Scrap Paper Box” on page 61
H Print tray (optional)/Rigid print tray (optional)
Holds the ejected print outs.
U “Attaching and Removing the Print Tray (Optional)” on page 44
U “Attaching and Removing the Rigid Print Tray (Optional)” on page 46
I Cartridge cover (right)
Open when replacing ink cartridges or the maintenance cartridge.
U “Replacing Ink Cartridges” on page 48
U “Replacing the Maintenance Cartridge” on page 56
When the scrap paper box is removed and the cartridge cover is open
J Ink cartridges
Install six color ink cartridges.
K Roll paper feeder
Pull it to the front when removing the spindle unit.
L Maintenance Cartridge
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SL-D800 Series Operation Guide
Container that holds the waste ink fluid.
U “Replacing the Maintenance Cartridge” on page 56
Before Use
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SL-D800 Series Operation Guide

Rear

Before Use
A Exhaust vent
Exhausts air used to cool the printer internally.
B AC inlet
Connects the power cord to the printer.
C USB port
Connect the USB cable here.
D Airflow vent
Takes in air to cool the printer internally.
E Lock lever
Releases the lock for the rear cover.
F Rear cover
Open when a paper jam occurs or to perform maintenance.
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SL-D800 Series Operation Guide

Feeding Unit

Before Use
A Inner edge guide
Matches the width of the roll paper.
B Spindle unit
Loads the roll paper.
C Handle
Turn this to rewind roll paper onto the spindle unit.
D Front edge guide
This guide allows you to insert paper into the paper slot. Match the guides to the width of the paper.
E Paper light (blue)
Indicates the paper insertion status for the roll paper feeder.
On: Paper has been inserted into the roll paper feeder correctly. Off: Paper has not been loaded.
F Paper slot
Insert the leading edge of the roll paper here when loading.
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SL-D800 Series Operation Guide

Print head unit

Before Use
A Print head unit
Fires ink while moving left and right to print. Do not move the print head unit manually with too much force. Otherwise, it may breakdown.
B Platen
Clean the platen if the back of the printed paper is dirty.
U “Cleaning the Platen” on page 63

Spindle unit

A Flange
Insert into the ends of the roll paper's roll core on the left and right to secure it.
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SL-D800 Series Operation Guide

Lights

Before Use
A light (blue)
The printer's operational status is indicated by a lit or flashing light.
On: The printer is ready to print.
Flashing: The printer is printing, initializing, performing maintenance, and so on.
Off: The printer is not on, or printer operations have stopped due to an error.
B light (orange)
The printer's error status is indicated by a lit light.
On: An error has occurred, the printer is performing error recovery operations, or a printer system
error has occurred.
Off: No error.
C M light (orange)
Indicates the status of the roll paper feeder.
On: Paper has not been loaded in the roll paper feeder, or the paper is out.
Flashing: A paper jam has occurred.
Off: No error.
D light (orange)
Indicates the status of the maintenance cartridge.
On: Printing cannot be performed because there is not enough free space in the maintenance
cartridge, or an error has occurred because the maintenance cartridge was not recognized correctly. U “Replacing the Maintenance Cartridge” on page 56
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SL-D800 Series Operation Guide
Before Use
Off: No error.
E Ink light (orange)
Indicates the status of the ink cartridges.
On: Printing cannot be performed because the light is on indicating that there is not enough ink in the
ink cartridge, or an error has occurred because the ink cartridge was not recognized correctly.
U “Replacing Ink Cartridges” on page 48
Off: No error.
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SL-D800 Series Operation Guide
Before Use

Safety Instructions

To use this printer safely, be sure to read the manual supplied with the printer before use. Not handling this printer as described in the supplied manual could cause a breakdown of the printer or an accident. To resolve any unclear points regarding the printer, keep this manual on hand at all times.

Meaning of Symbols and Marks

The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent danger to customers and other persons, and property damage.
The symbols indicate the meaning below. Be sure that you completely understand the meaning of symbols on this product before using it.
Warning:
This symbol indicates information that, if ignored, could possibly result in serious injury or even death due to incorrect handling.
Caution:
This symbol indicates information that, if ignored, could possibly result in bodily injury or damage to property due to incorrect handling.
Indicates that your hand could get trapped. Indicates that the printer must not get wet.
Indicates prohibited (do not do) actions. Indicates items (instructions/operations) that
must be performed.
Indicates that disassembly is prohibited. Indicates that the power plug must be
unplugged.
Indicates that you must not touch the printer with wet hands.
Indicates that specific parts must not be touched.
Indicates that the printer must be earthed.
Stand-by
Alternating Current
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SL-D800 Series Operation Guide

Notes on Installation

Do not block the printer's airflow vents.
If the airflow vents are blocked, the internal temperature rises and could cause a fire.
Do not cover with a cloth or other materials and do not install in an area with poor ventilation.
Also, be sure to secure the installation space indicated in the manual.
U “Necessary space” on page 105
Do not install or store in a location that is unstable or subject to vibrations from other equipment.
If it falls, an injury could occur.
Before Use
Warning
Caution
Do not install it in smoky or dusty locations, humid locations, or locations where it is likely to get wet.
Electric shock or fire could occur.
When lifting this printer, make sure you use the correct posture.
If you do not use the correct posture, an injury could occur.
When lifting the printer, hold it in the areas indicated in the manual.
The printer may fall if you lift it by holding other areas, and your fingers could be caught which may cause an injury.
See the following for more information on lifting the printer.
U Setup Guide
If you place the printer on a stand with casters (wheels), make sure you secure the casters to prevent them from moving before starting operations.
If the stand moves unexpectedly during operations, an injury could occur.

Notes on Handling

Warning
Do not use in locations with volatile substances such as alcohol and thinner, or in locations with fires.
Electric shock or fire could occur.
Do not use the printer if you notice smoke, strange odors, or sounds.
Electric shock or fire could occur.
If an abnormality occurs, turn off the printer immediately, unplug it from the electrical outlet, and contact your local dealer.
Do not use this printer if foreign materials, water, or other liquids have entered the printer.
Electric shock or fire could occur.
Turn off the printer immediately, unplug it from the electrical outlet, and contact your local dealer.
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SL-D800 Series Operation Guide
Except as instructed in the manual, do not disassemble the printer.
Making repairs yourself is extremely dangerous and must not be attempted.
Do not use the printer in locations where inflammable or explosive gas and so on may be present in the atmosphere. Also, do not use sprays containing inflammable gas inside or around this printer.
A fire could ignite.
Except as instructed in the manual, do not perform any other wiring.
A fire could ignite. Other connected equipment could also be damaged.
Except as instructed in the manual, do not touch any other parts inside this printer.
Electric shock, burns, or injury could occur.
Before Use
Warning
Do not insert or drop any metallic or flammable objects into this printer through the openings.
Electric shock or fire could occur.
Caution
Do not climb on the printer and do not place any heavy objects on the printer.
If it falls or breaks an injury could occur.
When connecting cables or optional accessories, make s ure they are installed in the correct direction and that you follow the procedures exactly.
A fire or an injury could occur. Connect the cab les or optional accessories correctly by following the instructions in the manual.
When moving the printer, turn it off, unplug the power cable from the electrical outlet, and make sure that all cables have been disconnected.
If cables and so on are damaged, electric shock or fire could occur.
Do not put your fingers near the paper roller section when the printer is on or when it is printing.
If your fingers are caught in the paper roller, an injury could occur. Only handle the paper after it has been ejected completely.
When storing or transporting this printer, do not tilt it, stand it on its side, or hold it upside down.
Ink could leak out.
When opening and closing the covers, do not place your hands near the points where the main unit and the cover join.
If your fingers or hands are trapped, an injury could occur.
When moving the roll paper feeder in or out, grip the handle.
If you place your hands into any other sections, either side of your hand or fingers could be injured.
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SL-D800 Series Operation Guide

Notes on the Power Supply

Use only the type of the power supply indicated on the label.
Electric shock or fire could occur.
Do not use the power plug if any foreign materials such as dust are stuck to it.
Electric shock or fire could occur.
Make sure the blades of the power plug are fully inserted into the electrical outlet.
Electric shock or fire could occur.
Do not use the power cable if it is damaged.
Electric shock or fire could occur.
Contact your local dealer if the power cable is damaged.
Note the following points to avoid damaging the power cable.
Do not modify the power cable
Do not put heavy objects on the power cable
Do not bend, twist, or pull
Before Use
Warning
Do not place it near heating appliances
Do not plug in or unplug the power cable with wet hands.
Electric shock could occur.
Do not perform daisy-chain wiring for the power cable.
It could overheat and cause a fire.
Take power directly from a residential electrical outlet.
Unplug the power cable periodically and clean between the blades and the base of the blades.
I f t he p ow er ca b le is l ef t p l ug ge d in fo r an ex t en de d p e ri od o f t im e , d us t co ul d ac cu mu l at e a r ou nd t he ed g e o f t h e plug which could cause a short-circuit and a fire.
When unplugging the power cable from the electrical outlet, grasp the plug itself and not the cable.
The cable could be damaged or the plug could be deformed and an electric shock or fire could occur.
Make sure the printer is earthed to prevent accidental short circuits.
If the printer is used without being earthed, an electric shock or fire could occur. Attach the earth wire for the power cable to one of the following points.
The earth terminal on the electrical outlet
Copper wire and so on that has been buried at least 65 cm underground.
An earth terminal for which grounding has been performed
When attaching or removing the earth wire, the power plug must be removed from the electrical outlet. Check the earthing for the electrical outlet being used. If you cannot perform earthing, contact your local dealer.
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SL-D800 Series Operation Guide
Do not connect the earth wire to the following points.
Gas pipes (they could ignite and cause an explosion)
Earth wires for telephone wires or lightning rods (this is dangerous as a lightning strike causes a huge surge in
electricity)
Water pipes or faucets (earthing is not performed if there is any plastic piping in the pipes)
For safety reasons, when the printer is not used for an extended period of time, unplug the power cable from the electrical outlet.
Before Use
Warning
Caution

Notes on Consumables

If ink gets in the eyes or mouth, or stains the skin, treat the area as follows.
If ink adheres to your skin, immediately wash it off using soapy water.
If ink enters your eyes, rinse immediately with water. Failure to observe this precaution could result in
bloodshot eyes or mild inflammation. If you notice any abnormalities, consult a physician immediately.
If ink enters your mouth, consult a physician immediately.
Do not disassemble ink cartridges and the maintenance cartridge.
If it is disassembled, ink could get in your eyes or adhere to your skin.
Do not shake the ink cartridges too hard.
Ink may leak from the cartridge if you shake it too hard.
Do not rub the edges of the printing paper with your hand.
The edges of the paper are thin and sharp and could cause an injury.
Do not store ink cartridges and the maintenance cartridge within the reach of children.
Caution

Other Notes

Be sure your power cable meets relevant safety standards of the area where you plan to use it.
Connect all equipment to properly grounded power outlets.
Do not put your hand inside this product or touch the printer head during printing.
Do not put your hand inside this product or touch the white flat cable during printing.
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SL-D800 Series Operation Guide
Before Use

Notes on Usage

Notes when Handling the Main Unit

Do not suddenly change the temperature in the room where this printer is installed.
If the temperature changes suddenly, drops of water (condensation) could occur inside the printer which may have an adverse effect on operations.
Use the printer in an environment with a temperature of 10 to 35˚C, and a humidity of 20 to 80%. When the printer
is placed on a system rack, make sure the environment of the rack is within these ranges.
Do not place any containers containing water, such as vases or cups, on the printer. If water enters the printer, it
may breakdown. Also, do not put any heavy objects on the printer.
The printer is equipped with several airflow vents. The airflow vents allow air to go in and out of the printer. Do not
block these airflow vents by placing any objects near them, or by covering them with film sheets or paper.
Do not use accessories designed for this printer with any other products.
If the printer's covers are opened during printing, a safety device is activated and printing is stopped
automatically. Do not turn off the printer in this condition. This could cause the print head nozzles to dry and print quality to decline.
Depending on the performance of the computer being used, the printer stops printing temporarily; however, this
is not a malfunction.
If the printer is not used for an extended period of time, make sure you leave the ink cartridges and maintenance
cartridge installed.
Do not leave the printer for more than three days in a state in which the power was turned off due to a power outage
and so on. Paper may curl which could cause a decline in printer performance.
Contact our service support when transporting the printer.

Notes on the Paper

Notes on Handling
Use paper recommended by our company.
Note the following points when handling the paper.
Do not bend the paper or scratch the surface of the printable side.
Do not touch the printable side of the paper. Moisture and oil from hands can have an adverse effect on the print
quality.
Handle the paper by the edges. We recommend wearing cotton gloves.
Do not throw away the paper packaging as you can use it for storing the paper.
Do not wet the paper.
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SL-D800 Series Operation Guide
Before Use
Do not use paper that is wrinkled, scuffed, torn, or dirty.
If the printer is left with paper loaded for some time, the leading edge of the paper may curl and print quality may
decline. We recommend removing paper from the printer when it is not in use.
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SL-D800 Series Operation Guide
Before Use
Notes on storage
Before and after opening the paper, store it in an environment that is not subject to direct sunlight and meets the following conditions. If paper is not being used after it has been opened, remove it from the spindle unit and wind it up before storing.
Notes on printing
Make sure that the leading edge of the paper is perpendicular to the long side and cut completely straight.
Storing and displaying print outs
Make sure you do not rub or scratch the printed side.
Avoid locations that are subject to high temperature, humidity, and direct sunlight, and store in a dark place.
Avoid displaying print outs outdoors or in direct sunlight. This may accelerate the fading.
When displaying print outs indoors, we recommend placing them in glass frames and so on. This allows you to
display your print outs for a long time without them fading.

Notes on Ink Cartridges

If you move the ink cartridges from a cold place to a warm place, leave them at room temperature for more than
four hours before use.
We recommend that ink cartridges be stored in a cool location and used before the expiry date printed on the
packaging. Also, the ink cartridges should be used within six months of opening.
Do not touch the ink supply port on the ink cartridge or its surrounding area. Ink may leak from it.
The ink level and other data are stored in the IC chip, allowing ink cartridges to be used after being removed and
replaced.
To avoid getting dirt on the ink supply port, store the removed ink cartridge properly. The ink supply port has a
valve in it so it does not need to be capped.
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
Do not touch the green section (IC chip) on the ink cartridge. Doing so may affect normal operation and printing.
Do not drop or knock ink cartridges against hard objects; otherwise, the ink may leak.
Even while nothing is printed, the printer uses ink from all cartridges during head cleaning and other maintenance
operations to keep the print head in good condition.
Although the ink cartridges may contain recycled materials, this does not effect printer function or performance.
Do not leave the printer without ink cartridges installed. The inks inside the printer may dry and you may not be
able to print. When you are not using the printer, make sure there is an ink cartridge installed in each slot.
Install ink cartridges into each slot. You cannot print if any of the slots are empty.
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SL-D800 Series Operation Guide
Before Use
To maintain the quality of the head, the printer stops printing before ink cartridges are completely expended;
therefore, some ink is left in used cartridges.
Do not dismantle or remodel ink cartridges. You may not be able to print properly.

Disposing of Used Ink Cartridges and Maintenance Cartridges

Dispose of consumables and optional parts in accordance with your local laws and statutes, such as by entrusting them to an industrial waste disposal company.

Introducing the Software

You need to install the printer driver on your computer to use the printer.
Software Name Summary
Printer Driver This software allows you to print using the printing instructions from another
application.
U "Printer Driver Operation Guide"
Maintenance Tool This software allows you to perform adjustment and maintenance operations
such as checking the printer's status, making settings, performing head cleaning and so on. This is installed with the printer driver.
U "Maintenance Tool Operation Guide"
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SL-D800 Series Operation Guide

Printing Methods

Printing Methods

Basic Printing Methods

Open the printer driver screen on the connected computer, and then make settings such as the Paper Type and Paper Size.
See the "Printer Driver Operation Guide" for more details on the printer driver.
Load paper into the printer.
A
U “Replacing Paper” on page 25
Display the print screen for the application you are using.
B
Click Print (or Print... and so on) from the File menu.
Operations may differ depending on the application software being used. See the manual supplied with the application for more details.
Display the printer driver's screen from the application's print screen.
C
In Windows, select this printer, and then click Print Settings (or Detailed Settings or Properties).
On Mac, selec t this printer, and then select Print Settings from the list. You cannot select this from the macOS Sierra standard software.
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SL-D800 Series Operation Guide
Printing Methods
Make the necessary settings.
D
Paper Type: Set the paper being used.
Image Quality (print quality): Normally set Standard. If you want to print using high image quality, set High Image Quality. If you want to print quickly, set High Speed.
Paper Size: Set the size of the paper used for printing.
Windows: Mac:
See the "Printer Driver Operation Guide" for an explanation of each setting item.
When you have finished making settings, click OK.
E
On the application's print screen, click Print (or Print... and so on) to start printing.
F
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SL-D800 Series Operation Guide

Replacing Paper

Replacing Paper
This section explains how to remove paper from the roll paper feeder, and load new paper.
Important:
c
Make sure the Paper Type setting in the Maintenance Tool matches the paper being loaded. Change the Paper Type setting straight after replacing paper.
U “Changing Paper Settings” on page 38
Note:
If the leading edge of the paper is ragged, cut it in a straight line with a pair of scissors and so on, and then load.
See the following for supported paper types.
U “Printer Specifications” on page 103
The following conditions are necessary when replacing paper with the same paper width and type.
Before replacing, note the current paper level.
When replacing paper, the paper level after replacement is set with the Maintenance Tool.
If the Paper Level is not set correctly, the level displayed may not be correct. U “Changing Paper Settings” on page 38
You can load paper with a width of 102 to 210 mm in the roll paper feeder.

How to replace

Preparing to Replace Paper

Prepare the following items.
Item Prepared Explanation
New paper for loading -
Cloth or vinyl rug Spread it out where the spindle unit will be loaded/removed so that the paper does not
become soiled.
Soft cloth Clean the edges of the paper before installing.
Gloves Wear when handling paper so that the paper does not become soiled.
Replace paper in the following order. Follow the steps for each procedure.
“Recording paper level” on page 27
“Removing the Spindle Unit” on page 29
“Removing the Roll Paper” on page 31
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SL-D800 Series Operation Guide
“Attaching the Roll Paper” on page 32
“Attaching the Spindle Unit” on page 33
“Changing Paper Settings” on page 38
Replacing Paper
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SL-D800 Series Operation Guide
Replacing Paper

Recording paper level

If necessary, make a note of the paper level before replacing the paper.
Windows
Display the printer driver's Main screen.
A
U “Basic Printing Methods” on page 23
Click Display Printer Status.
B
Make a note of the Paper Level from Paper Setup from Printer.
C
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SL-D800 Series Operation Guide
Replacing Paper
Mac
Start the Maintenance Tool.
A
See the following for information on starting the Maintenance Tool.
U “Error Messages (Mac)” on page 71
Click Printer Window on the main screen.
B
The Printer Window screen is displayed.
Make a note of the Paper Level from Paper Setup from Printer.
C
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SL-D800 Series Operation Guide
Replacing Paper

Removing the Spindle Unit

Important:
c
When the M light is lit and paper is ejected from the eject slot, there is no remaining paper. Pull out the paper from the eject slot.
Check that the printer's light is on.
A
If the
Press the switch and wait until the M light turns on.
light is flashing, the printer is operating. Wait until all operations have stopped.
Important:
c
Make sure the power is on before replacing paper.
B
Remove the Scrap paper box and empty out the scrap paper.
C
U “Emptying the Scrap Paper Box” on page 61
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SL-D800 Series Operation Guide
Replacing Paper
Grip the handle to release the lock, and then pull out the roll paper feeder.
D
Important:
c
If you cannot remove the roll paper feeder for some reason, do not try to pull it out by force. Paper may be jammed inside. When you can access the top and rear of the printer, remove the paper by following the procedure in "Paper is Jammed in the Internal Paper Feeder".
U “Paper is Jammed in the Internal Paper Feeder” on page 92
Contact your local dealer if you cannot access the top or rear of the printer.
Remove the spindle unit.
E
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