Epson Pro 9500A User Manual

Service Manual

Service ManualService Manual

B0 Wide-Format Professional Inkjet Printer

EPSON Stylus Pro 9500

SEIJ00005

EPSON Stylus Pro 9500 Revision A

NOTE:

The contents of this book may change at anytime without notice. No patent liability is assumed with respect to the use of information contained herein. SEIKO EPSON CORPORATION assumes no liability for problems or damages resulting from the use of the information contained

herein. EPSON is a registered trademark of SEIKO EPSON CORPORATION. Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON

disclaims any and all rights in those marks.

EPSON Stylus Pro 9500 Revision A

PRECAUTIONS

There are cautionary notes throughout the text to help you avoid personal injury or equipment damage.

W ARNING

Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by a WARNING heading.

Always observe the measures listed below when performing repair o r maint enance procedures.

CAUTION

Signals a precaution which, if ignored, could result in damage to equipment.

WARNING

1. Always disconnect the product from both the power source and host computer before performing any maintenance or repair procedure.

2. No work should be performed on the unit by persons unfamiliar wit h basic safety measures dictated for all electronics technicians in their line of work.

3. In performing testing described in this manual, do not connect the unit to a power source until instructed to do so. When the power supply cable must be connected, use extreme caution in working on the power supply and other electronic components.

CAUTION

1. Repairs on EPSON products should be performed only by an EPSON-certified repair technician.

2. Make certain that the sourc e voltage is t he same as the rated voltage li sted on the seri al number/rat ing plate. If the EPSON product has a primar y AC rating different from the available power source, do not connect it to the power source.

3. Always verify that the EPSON product has been disconnected from the power source before removing or replacing printed circui t boards and/or individual chips.

4. To protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps , when accessing internal components.

5. Replace malfunctioning components only with those components recommended by the manufacturer; i ntroduction of second-source ICs or o ther nonapproved components may damage the product and void any applicab le EPSON warranty.

EPSON Stylus Pro 9500 Revision A

Revision Status

Revision Issued Date Description

A 31 August 2000 First Established Edition

PRODUCT DESCRIPTION

ADJUSTMENT

Features ................................... ....... ...... ....... ...... ....... ...... ....... ...... .................. 7

Professional Color Printing Features......................................................... 7

Consumable Products & Options.............................................................. 8

SPECIFICATIONS. ....... ...... ...... ....... ...... ....... ............................................. ..... 9

Interfaces................................................................................................. 18

Initialization.............................................................................................. 23

Control Panel................................................................................................ 24

Normal Mode Panel Display.................................................................... 27

Control Panel Settings............................................................................. 28

Maintenance Call..................................................................................... 34

Service Errors....................................................... ...... ....... ...... ....... ......... 35

Service Related Printer Settings ............................................................. 37

Firmware Update..................................................................................... 41

Jumper Settings ......................... ...... ....... ...... ....... ...... ....... ...... ....... ...... ... 42

OPERATING PRINCIPLES

Component List & Illustrations...................................................................... 44

Print Mechanism Components................................................................ 44

Summary of Control Circuit Operations................................................... 64

TROUBLESHOOTING

Outline.......................................................................................................... 70

Test Points .............................................................................................. 70

General Errors......................................................................................... 75

DISASSEMBLY & ASSEMBLY

Summary ...................................................................................................... 83

Warnings ................................................................................................. 83

Tools........................................................................................................ 84

Screw List................................................................................................ 84

Disassembly Flow......................................................................................... 85

Removing the Housing............................................................................ 86

Circuit Board Removal ............................................................................ 93

Printer Mechanism Disassembly............................................................. 96

Conversion Kit...................................................................................... 122

Summary.................................................................................................... 156

Caution.................................................................................................. 156

Adjustment Tools .................................................................................. 156

Adjustment Items .................................................................................. 158

Adjustment Steps ....................................................................................... 161

Parameter Backup ................................................................................ 161

Firmware Update................................................................................... 164

Self-Diagnostics .................................................................................... 166

Adjustment Menu .................................................................................. 168

Test Menu ............................................................................................. 189

Cleaning menu...................................................................................... 198

Parameter menu ................................................................................... 198

Maintenance Mode................................................................................ 200

Mechanism Adjustment......................................................................... 203

Dip SW setting ...................................................................................... 218

MAINTENANCE & SETUP

General Maintenance Issues...................................................................... 220

Periodic Maintenance Items.................................................................. 221

Product Life Information ........................................................................ 222

Important Maintenance Items During Service Operations .................... 222

Lubrication............................................................................................. 223

Unpacking and Installing ...... ...... ...... ....... ...... ....... ...... ....... ...... ....... ...... ...... 223

The Packaging ......... ....... ...... ...... ....... ...... ....... ...... ....... ...... ....... ............ 223

Contents of the Packaging.................................................................... 224

Unpacking and Assembling...................... ....... ...................................... 225

APPENDIX

Wiring Diagrams......................................................................................... 233

Connector Pin Assignments ....................................................................... 235

C277MAIN Board.................................................................................. 235

Parts List .................................................................................................... 239

Exploded view Diagram.............................................................................. 248

Component Layout.................................. ...... ....... ...... ....... ...... ....... ...... ...... 262

Circuit Diagrams......................................................................................... 264

PRODUCT DESCRIPTION

CHAPTER

EPSON Stylus Pro 9500 Revision A

1.1 Features

The EPSON Stylus Pro 9500 is an ultra-wide, 6-color ink jet printer with professional color output. It has the same printheads as the EPSON Stylus Color 9000. The EPSON Stylus Pro 9500 provides the following major features and more.

1.1.1 Professional Color Printing Features

o Large-size/poster printing

up to B0-wide paper (1118 cm/44 inches) including print-registration marks

o Excellent Photo-quality printing

1440 (H) x 720 (V) dpi combined with EPSON’s Microdot printing

o High-speed printing

n 64 nozzles per color (same printhead as the EPSON Stylus Pro 9000) n The RISC-CPU and high-speed color raster ASIC quickly process

detailed print data

n A0/Medium Gloss Paper: Approx.17 min.(720x720dpi /Fast)

A0/Medium Gloss Paper: Approx.25 min.(720x720dpi /Beautiful) A0/Medium Gloss Paper: Approx.50 min.(1440x720dpi /Highly detailed)

o Low running cost

Six separate ink cartridges so you only have to replace the empty ink cartridge (each cartridge holds 220 ml)

o User-friendly features:

n Two roll holders for easy switching between paper types n Standard roll-paper cutter n Auto Loading (Cut sheet) n Optional roll-paper take-up reel for automatically winding up your long

printouts

o Wide compatibility

The following interface alternatives are available:

n IEEE-1284 bidirectional parallel interface (supports ECP mode) n Macintosh serial interface (approx. 1.8Mbps) n One Type-B expansion slot for an optional interface (x1)

Product Description Features 7

EPSON Stylus Pro 9500 Revision A

1.1.2 Consumable Products & Options

The following table lists the consumable items and options available for use with the EPSON Stylus Pro 9500.

Table 1-1. Consumable Products & Available Options

Name Code Product

Doubleweight Matte Paper

Glossy Paper - Photo Weight

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Watercolor Paper Radiant White

Glossy Film

Synthetic Paper

Adhesive Syn thetic Paper

S041385 S041386 S041387

S041388 S041389

S041390 S041391 S041392

S041393 S041394 S041395

S041396 S041397 S041398 S041352 S041351

S041314 S041313 S041312

S041399 S041400 S041401

S041402 S041403 S041404

24in. wide / 25m long 36in. wide / 25m long 44in. wide / 25m long

22in. wide / 20m long 44in. wide / 20m long

24in. wide / 30.5m long 36in. wide / 30.5m long 44in. wide / 30.5m long

24in. wide / 18m long 36in. wide / 18m long 44in. wide / 18m long

A3 Wide / B A3 Wide / B

610mm wide / 20m long 914mm wide / 20m long

1118mm wide / 20m long

24in. wide / 45m long 36in. wide / 45m long 44in. wide / 45m long

24in. wide / 30m long 36in. wide / 30m long 44in. wide / 30m long

Table 1-1. Consumable Products & Available Options (continued)

Name Code Product

Rip Station 5100 PS Server Series

Multi-protocol Ethernet interface card

100Mbps Multi-protocol Ethernet interface card

Note *: Two rolls can be installed at the same time. Note **: Can only be installed in the upper spindle holder. Note 3: These papers can be used in the Stylus Pro 9000 also.

EAI - C850092

Other - C850093

C82362¬ Type-B 10Base-T

C82363¬ Type-B 100Base-T

Fiery Adobe® PostScript® 3™

Server

Product Description Features 8

EPSON Stylus Pro 9500 Revision A

1.2 SPECIFICATIONS

PRINT SPECIFICATIONS

Print method: On-demand MACH (Multi-layer Actuator Head) ink

jet E-MACH type

Nozzle configuration: Black: 64 nozzles

Color: 320 nozzles/64 nozzles for each color (Yellow, Magenta, Cyan, Light Magenta, and Light Cyan)

Print direction: Bi-directional with logic seeking

(high-speed return and skip only)

Print speed: See the following table:

n <Character mode>

Character Quality: High quality Character Pitch: 10 cpi Printable Area: 437 colu mns Print Speed: 240 cps

n <Graphic mode>

See the table below.

n Character Code

PC 850 (Multilingual) PC437 (US, Standard Europe)

n Type Faces

Bitmap LQ font: EPSON Courier IO CPI

PAPER-FEED SPECIFICATIONS

Feeding method: Friction feed Line spacing: 1/6 or 1/720” programmable Paper loading: Roll paper (two 2-inch rolls can be loaded at the

same time) Single sheets loaded one at a time

Paper volume: 2” core roll paper = diameter of paper wound on roll

of less than 103mm (4.05”) 3” core roll paper = diameter of paper wound on roll of less than 150mm (5.9”) Single sheets = one sheet at a time

Feed speed: 200 ± 10 ms (when feeding at 1/6”)

2.5”/second (when continuously feeding)

Table 1-2. Print Speed by Print Mode

Table 1-2.

Horizontal

Resolution

360 1112mm 15762 241 IPS/FOL 720 1112mm 31524 33. 31 IPS/FOL

1440 1112mm 63048 24IPS/FOL

Control code: ESC/P Raster (commands are not open to public)

Character Specifications:

Printable Area

Printable Dot

Count

Print Speed

33.31 IPS/4pass

Product Description SPECIFICATIONS 9

EPSON Stylus Pro 9500 Revision A

PAPER SPECIFICATIONS

Size, roll paper {Minimum paper requireme nts}

Paper meeting the requirements described below can be used with this printer, but neither the feeding nor printout quality is guaranteed.

•Paper Size = Width 297~1118mm (8.27~44.02”)

Length 720mm~45m

(28.35~1771.65”)

•Roll Size = 2” or 3” core

paper thickness = 103mm or less (4.05”)

150mm or less (5.9”)

•Paper Thickness = 0.08~0.5mm (0.003~0.019”)

*1): There should be no wrinkles, fuzz, tearing or

folding, of the paper, etc.

* 2): The exclusive option (3” roll paper spindle)

should be used when using 3” core roll paper.

{Normal paper} For paper meeting the following requirements, the feeding operation only is guaranteed.

•Paper Size = Width 297~1118mm (8.27~44.02”)

Length 720mm~45m

(28.35~1771.65”)

•Roll Size = 2” or 3” spindle

paper thickness = 103mm or less (4.05”)

150mm or less (5.9”)

•Paper Thickness = 0.08~0.11mm (0.003~0.0043”)

•Paper Weight = 64~90gf/m

•Paper Quality = Normal paper, recycled paper

*1: Use at normal room temperature

(15~25°C (59~77°F)

(two 2” rolls) (one 3” roll)

(17~24 lb.s)

40~60% humidity)

*2: The printer exerts between 300~500gf to peel

off the rear edge of roll paper from the core

*3: The exclusive option (3” roll paper spindle) is

necessary when using 3” core roll paper.

*4: This product should be used in a place with a

normal room temperature environment (Temperature: 15~25°C, Relative humidity: 40~60%)

*5: The guaranteed printable area for roll paper is

from the core to the point where it is cut off.

(Reference: The remaining paper length when the paper comes off the roll is approximately 400 mm for the upper holder and approximately 300 mm for the lower holder.

{Special paper} For special paper meeting the following requirements, the feeding operation and print quality are optimized.

Product Description SPECIFICATIONS 10

EPSON Stylus Pro 9500 Revision A

Table 1-3. Special Paper Specifications

Paper Code Paper Size Roll Size

Doubleweight Matte Paper

Glossy Paper Photo Weight

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Watercolor Paper

- Radiant White

Glossy Film

Synthetic Paper

Adhesive Synthetic Paper

S041385 S041386 S041387

S041388 S041389

S041390 S041391 S041392

S041393 S041394 S041395

S041396 S041397 S041398

S041314 S041313 S041312

S041399 S041400 S041401

S041402 S041403 S041404

*1):There should be no wrinkles, fuzz, tearing or

folding, of the paper, etc.

24” x 25m 36” x 25m 44” x 25m

22” x 20m 44” x 20m

24” x 30.5m 36” x 30.5m 44” x 30.5m

24” x 18m 36” x 18m 44” x 18m

610mm x 20m 914mm x 20m 1118mm x 20m

24” x 45m 36” x 45m 44” x 45m

24” x 30m 36” x 30m 44” x 30m

2” core/ paper thickness (radius) of 103mm or less

(Reference: The remaining paper length when the paper comes off the roll is

Approximately 400 mm for the upper holder and Approximately 300 mm for the lower holder.

*2):This product should be used in a place with a

normal room temperature environment (Temperature: 15~25°C, Relative humidity: 40~60%)

* 3):The guaranteed printable area for roll paper is

from the core to the point where it is cut off.

Product Description SPECIFICATIONS 11

EPSON Stylus Pro 9500 Revision A

CUT SHEET PAPER SPECIFICATIONS

Loading of the following papers into this printer is possible, but for papers other than the following plain paper and exclusive paper, feed through characteristics and print quality are not guaranteed.

Table 1-4. Usable Single Sheet Paper Specifications

Size

Super B0 1118 x 1580mm A2 329 x 483mm

B0 1030 x 1456mm Super A3/B 297 x 483mm B1 728 x 1030mm A3 297 x 420mm B2 515 x 728mm ANSI E 34 x 44” B3 364 x 515mm ANSI D 22 x 34”

Super A0 914 x 1292mm ANSI C 17 x 22”

A0 841 x 1189mm A1 594 x 841mm

Dimensions

(W x H)

Size

ANSI B 11 x 17”

Paper Thickness: 420~728mm (16.54~28.66”) long

paper = 0.08~1.5mm (0.003~0.059”)

728~1580mm (28.66~6 2.2” ) long

paper = 0.08~0.5mm (0.003~0.019”)

Dimensions

(W x H)

Table 1-5. Usable Single Sheet Paper Specifications

Size

Super B0 1118 x 1580mm A2 329 x 483mm

B0 1030 x 1456mm Super A3 /B 297 x 420mm B1 728 x 1030mm A3 22 x 36” B2 515 x 728mm ANSI E 20 x 24” B3 364 x 515mm ANSI D 18 x 22”

Super A0 914 x 1292mm ANSI C 34 x 44”

A0 841 x 1189mm A1 594 x 841mm 17 x 22”

A2 420 x 594mm 11 x 17”

[Exclusive Papers]

{Normal paper} For paper meeting the following requirements, only the feeding operation is guaranteed.

Dimensions

(W x H)

Size

ANSI B 22 x 34”

Dimensions

(W x H)

• Paper Thickness = 0.08~0.11mm (0.003~0.0043”)

• Paper Weight = 64~90gf/m

(17~24 lb.s)

• Paper Quality: Nor m al, re cyc led paper *1:Load short edge first (portrait)

The following genuine exclusive papers can be used.

Table 1-6. Specifications of Genuine Exclusive Papers

Paper Name Dimensions (H x W) MC Glossy Paper *1 MC Imaging Paper

Super A3

*1: Guaranteed for Uni-D printing. The paper should be loaded longitudinally. *2: There should be no wrinkles, fuzz, tearing or folding, of the paper, etc. *3: This product should be used in a place with a normal room temperature environment

(Temperature: 15~25°C, Relative humidity: 40~60%).

297mm x 420mm 329mm x 483mm

Product Description SPECIFICATIONS 12

EPSON Stylus Pro 9500 Revision A

Printable area:See the following illustration and table for details.

Table 1-7. Printable Area

Heading Roll Paper Cut Sheets

PW (width)

PL (length)

LM (left margin)

TM (top) 3mm/15mm* 3mm

RM (right) 3mm/15mm* 3mm

BM (bottom) 3mm/15mm* 14mm

Note 1): The printer detects the paper width when the paper is set. (The paper width is not

detected when the paper width detection setting is Off.)

Note 2): Any image that exceeds the detected paper width, or the printable area specified by the

paper size setting, is not printed. (When paper detection setting is OFF, the printer may print on the platen.)

Note 3): The size of the margin of roll paper can be changed from the panel as shown below.

Top and Bottom: 15 mm Left and Right: 3 mm, Top, Bottom, Left and Right: 3 mm, Top, Bottom, Left and Right: 15 mm.

297 ~ 1118mm (8.27 ~ 44.02”)

720mm ~ 45m

(8.27~1771.65”)

3mm/15mm* (0.12~0.59”)

297 ~ 1118mm (8.27 ~ 44.02”)

420~1580mm (16.54~62.2”)

3mm

Paper

Feed

Printable Area

Figure 1-1. Printable Area

Product Description SPECIFICATIONS 13

EPSON Stylus Pro 9500 Revision A

PAPER SET LEVER:

Lever Position = Up

The paper support is released and paper setting is possible.

o Lever Position = Down

The paper is in a fixed position and is ready to print on. During printing, it is impossible to change the position of the paper set

lever. During printing, an error occurs if the paper set lever is raised.

ELECTRICAL SPECIFICATIONS

Rated voltage range AC100~240V Input voltage range AC90~264V Rated frequency range 50 to 60Hz Input frequency range 49 to 61Hz

Rated current

Power consumption

100 V System = 1.0 A 200 V System = 0.5 A

During operation = 100 W or less During standby = 30 W or less

CONFORMITY/SAFETY APPROVALS

Safety Standards:

US Model UL 1950, CSA 22.2 No. 950 European Model EN60950 (VDE)

EMC:

US Model FCC part 15 subpart B class B

CSA C108.8 class B

European Model EN 55022 (CISPR Pub. 22) class B

EN 61000-3-2 EN 61000-3-3 EN 50082-1

IEC 801-2 IEC 801-3

IEC 801-4 Australian Model AS/NZS 3548 class B International Energy Star Compliant

(EPA MOU2.1 Category Large Format Printer)

Insulation resistanc e

Dielectric strength

Current leakage 0.25 mA or less

10MW or higher (CD 500 V / Between AC lin e and chassis)

AC 1.0 Kvrms / 1 min. or AC 1.2 Kvrms / 1 sec. (between AC line and chassis)

Product Description SPECIFICATIONS 14

EPSON Stylus Pro 9500 Revision A

RELIABILITY

Service Life: [Body] 20,000 Page (A0)

[Print Heads] 2 billion dots/nozzle [Cutter] Approx. 2,000 times (Super B0)

Replacement Parts Service Life:

After printing of approx. 6200 sheets (A0), the following parts are subject to simultaneous service replacement.

• Waste ink pad

• Pump assembly

• Cap assembly (New part)

• Flushing box R

• Flushing box L (New part)

• Cleaner blade

CHECK

PO IN T

The above service replacement parts are available in the following kit.

n Name: “Maintenance Kit Sylus Pro 9500 n Part Code: 1058462 n This maintenance kit is an exclusive kit for the

Sylus Pro 9500, and should not be used for the Stylus Pro 9000.

ENVIRONMENTAL SPECIFICATIONS

Temperature/Humidity: See the following table.

Table 1-8. Temperature & Humidity

Condition Temperature Humidity Notes

Operating

Storage

Transportation

Notes:

1) When storing the printer, make sure the printheads are in the home, capped, position.

2) Before transporting the printer, remove the ink cartridges and turn the ink valves screws to the closed position. Also make sure the printheads are in the home, capped, position. After transporting the printer, install new ink cartridges.

3) When the temperature drops below -15°C (5 freezes. The ink thaws completely after three hours at 25°C (77

15~35°C

(59~95°F)

-20~40°C

(-4~104°F)

-20~60°C

(-4~140°F)

30~80%

20~85%

5-85%

°F), the ink in the cartridges and printheads

• Less than a month at 40°C (104°F) Less than 120 hours at 60°C (140°F)

• Without condensation

°F).

Product Description SPECIFICATIONS 15

EPSON Stylus Pro 9500 Revision A

Humidity (%)

Figure 1-2. Print Temperature and Humidity

Resistance to Vibration & Shock: See the following table.

Table 1-9. Vibration & Shock Resistance

Temp.

(°C)

INK CARTRIDGE SPECIFICATIONS

Shape: Each ink cartridge is uniquely shaped so the

cartridges cannot be inserted in the wrong slots.

Ink colors: Black, Cyan, Magenta, Yellow, Light Cyan, Light

Magenta Ink volume: 220 ± 5 ml Ink avail. for printing: 190 ± 14ml Print capacity: A0 = approx. 30 pages at 720dpi and 40% coverage Dimensions: 25.1 x 260 x 105.3mm (WxDxH) Weight: Approx. 370~385g (cartridge only) Effective period: 2 years from production (in the sealed packaging)

plus time used (at room temp.) Storage temperature: See the table below.

Table 1-10. Ink Cartridge (Environmental) Specifications

Situation Temperature Notes

Transporting

Storage

Installed

-30~60°C

(-22~140°F)

-30~40°C

(-22~104°F)

-20~40°C

(-4~104°F)

• Less than 120 hours at 60°C (140°F)

• Less than month at 40°C (104°F)

Less than a month at 40°C (104°F)

Condition

Operating 0.15G

Storage 0.50G

Vibration

Resistance

10~55Hz

Shock

Resistance

less than 1ms

less than 2ms

Notes

X/Y/Z dir ection

Product Description SPECIFICATIONS 16

EPSON Stylus Pro 9500 Revision A

CONTROLLER SPECIFICATIONS

CPU: 32 bit RISC-CPU (SH7043) 33Mhz ROM: [Program]

CPU Internal = 128KB ROM External = 1MB (Flash ROM/4Mbit x 2) [Font] not-installed

RAM: 18MB (fixed)

(16MB: SIMM/2MB: IC18,19)

CHECK

PO IN T

Interface: [Standard]

The RAM installed in the form of a SIMM module is a part of system memory and cannot be replaced (to install a larger capacity SIMM) or removed.

IEEE1284 Bidirectional Parallel Interface Macintosh Serial Interface Type-B Card Slot (x1) for optional interface

PRINTER DIMENSIONS & WEIGHT

Dimensions: 1688 x 699 x 1259mm (WxDxH)

(66.46 x 27.52 x 49.57 inches) Weight: 96Kg (211.91 lb.s)

Printer alone = 74Kg (163.32 lb.s)

Stand = 22Kg (48.59 lb.s)

1259mm

(49.57”)

699mm

(27.52”)

1688mm

(66.46”)

Figure 1-3. Printer Dimensions

Product Description SPECIFICATIONS 17

EPSON Stylus Pro 9500 Revision A

1.2.1 Interfaces

The EPSON Stylus Pro 9500 is equipped with parallel and Macintosh serial interfaces and a card slot for an optional Type-B interface. This section provides information on each interface.

PARALLEL INTERFACE

Parallel Interface [Compatibility Mode]

Transmission mode: 8-bit parallel, IEEE-1284 compatibility mode Synchronization: By STROBE pulse Handshaking: By BUSY and ACKNLG Logic Level: TTL compatible level (IEEE-1284 Level 1 device) Connector: 57-30360 (Amphenol) or equivalent 36-pin. The

interface cable length should be only long enough to reach the shortest necessary distance.

signal

Table 1-11. Connector Pin Assignments - Forward Channel

Pin No.

2-9

12 13 14 15 16 17 18

19-30

32 33 34

Note:See the next page.

Signal

Name

STROBE

DATA0~7

ACKNLG

BUSY

PE SLCT AFXT NC Not connected GND Ground for twisted pair return Chassis Ground for frame/body Logic H Pulled up to +5V via 3.9Kohm GND Ground for twisted pair return

-INIT

ERROR GND NC

+5V

SLCTIN

Return

19 I

20-27 I

28 O

29 O

28 O 28 O 30 I

30 I

29 O

---- ----

---- O

30 I

In/

Out

Data reception pulse, 0.5uS or greater pulse width required. Usual state is HIGH, and reads data after going to LOW state.

The DATA0 through DATA7 signals represent data bits 0 to7, respectively. Each signal is at high level when data is logical 1 and low level when data is logical 0. These signals are used to transfer the 1284 extensibility request values to the printer.

When LOW the printer has finished preparing to receive signals and can accept data. Pulse width is about 1uS or 3uS Printer clock signal.

HIGH means the printer cannot receive data. This occurs when the printer is receiving data or when the printer is in an error state.

HIGH means no paper is loaded. (LOW means an error.) Always HIGH. Pulled up to +5V via 1.0Kohm Not used

Pulse width of 50uS or more means LOW pulse, and the falling edge of LOW signal causes the printer to initialize.

LOW means printer error Ground for twisted pair return Not connected HIGH during normal operation. Pulled up to +5V via

1.0Kohm Not used

Functional Description

Product Description SPECIFICATIONS 18

EPSON Stylus Pro 9500 Revision A

Note 1: *1 The return side means the twisted pair return and is connected to the signal ground

level. Furthermore, when interfacing, a twisted pair cable should definitely be used for each signal and the return side should definitely connected. Also, use of a shielded cable and connection to the chassis ground of the center machine and the printer, respectively are effective countermeasures against noise.

Note 2:All the interface conditions are TTL level standard conditions. The rise and fall time of each

signal is 0.2 _s or less.

Note 3:There must not be any data transfer with disregard of the /ACKNLG or BUSY signals. (Data

transfer to this printer must be performed after the ACKNLG level is confirmed or when BUSY is in the “LOW” state.)

Note 4: A horizontal line above the signal name sows a LOW active signal.

Table 1-12. Parallel Interface Timing

Parameter Minimum Maximum

tsetup 500ns --

thold 500ns --

tstb 500ns --

tready 0 --

tbusy -- 500ns treply --

tack Typical 2us

Tnbusy 0 --

tnext 0 --

o Nibble Mode

Transmission mode: 8-bit Parallel Synchronization: External Supply STROBE Pulse Signal Handshaking: ACKNLG and BUSY Signal Signal level: TTL level (IEEE-1284 level 1 device) Connector: 57-30360 (Amphenol) or equivalent Data transfer timing: Refer to IEEE-1284 specification Data requests

: When the printer receives the hexadecimal values 00H

or 04H, the printer responds in the following manner: 00H: The printer enters reverse channel mode, allowing data to be sent to the host. 04H: The printer sends the device ID to the host; the device ID consists of the following strings

device ID:

<00H><4EH> MFG: EPSON CMD: ESCPL2, BDC MDL: Stylus[SP]Pro[SP]9000; CLS: PRINTER DES: EPSON[SP]Stylus[SP]Pro[SP]9500 Note: [SP] equals space code 20H

Table 1-13. Connector Pin Assignments - Reverse Channel

No.

19-30 GND Ground for twisted pair return

Signal Name

1 HostClk 19 I

2-9 Data0-7 20-27 I

10 PeriphClk 28 O Printer side clock signal.

PeriphAck/

PtrBusy

12 AckData Req 28 O

13 Xflag 28 O 14 HostBusy 30 I Hos t com pute r side BUS Y signal.

15 NC (Not used.) 16 GND Ground for twisted pair return. 17 Chassis GND Chassis Ground 18 Logic-H O +5 V pull-up at 3.9 K Ohm.

31 /INIT 30 I (Not used.)

32 /DataAvail 29 O 33 GND Ground for twisted pair return

Return

29 O

In/

Out

Functional Description

Host clock signal.

Each signal is at high level when data is logical 1 and low l ev el w h en data is logical 0.

Printer side BUSY signal and data bit 3/7 in the reverse channel.

Acknowledge data request si gna l and data bit 2/6 in the reverse channel.

X-flag signal and data bit 1/5 in the reverse channel.

Data Available signal and data bit 0/4 in the reverse channel.

Product Description SPECIFICATIONS 19

EPSON Stylus Pro 9500 Revision A

Table 1-13. Connector Pin Assignments - Reverse Channel

Signal Name

No.

34 NC (Note used.)

35 +5V ---- O 36 1284-Active 30 I 1284 Active signal.

ECP Mode

Transmission mode: IEEE-1284 ECP mode Synchronization: Refer to IEEE-1284 specification Handshaking: Refer to IEEE-1284 specification Signal level: TTL level IEEE-1284 level 1 device Data transfer timing: Refer to IEEE-1284 specification Data requests: When the printer receives the hexadecimal values 10H or

device ID: <00H><4EH>

Return

In/

Out

Functional Description

Normally HIGH state. +5 V pull-up at 1.0 K Ohm

14H, the printer responds in the following manner: 10H: The printer enters reverse channel mode, allowing data to be sent to the host. 14H: The printer sends the device ID to the host; the device ID consists of the following strings:

MFG: EPSON CMD: ESCPL2, BDC MDL: Stylus[SP]Pro[SP]9500 CLS: PRINTER DES: EPSON[SP]Stylus[SP]Pro[SP]9500 Note: [SP] equals space code 20H

Table 1-14. Connector Pin Assignments - Reverse Channel

Pin No.

Signal Name

1 HostClk 19 I

2-9 Data0-7 20-27 I

10 PeriphClk 28 O

PeriphAck/

PtrBusy

12 AckData Req 28 O

13 Xflag 28 O

14 HostBusy 30 I

15 NC - - (Not used.)

Return

29 O

In/

Out

Functional Description

Host clock signal.

Each signal is at high level when data is logical 1 and low l ev el w h en data is logical 0.

Transmits data to the host computer from the printer.

The printer uses this signal for forward direction flow control. Also, this signal offers data bit 9, which is used to judge whether information output in the reverse direction data signals is command information or data information.

The printer drives in Low and acknowledges a nReverseRequest.

X-flag signal and data bit 1/5 in the reverse channel.

The host uses this signal for reverse direction flow control. Also, this signal offers data bit 9, which is used to judge whether information output in the forward direction data signals is command information or data information.

16 GND - - Ground for twisted pair return. 17 Chassis GND Chassis Ground

18 Logic-H - O

19-30 GND - - Ground for twisted pair return.

31 /INIT 30 I (Not used.)

32 /DataAvail 29 O

Normally “HIGH” level. +5 V pull-up at

3.9 K Ohm

This signal is used to generate host interrupts.

Product Description SPECIFICATIONS 20

EPSON Stylus Pro 9500 Revision A

Table 1-14. Connector Pin Assignments - Reverse Channel

Signal Name

No.

33 GND Ground for twisted pair return. 34 NC (Not used.)

35 +5V ---- O

36 1284-Active 30 I

Return

In/

Out

Functional Description

Normally HIGH state. +5 V pull-up at 1.0 K Ohm.

1284 Active signal. “HIGH” when in the ECP mode.

SERIAL INTERFACE

Transmission mode: Based on RS-423 Synchronization: Synchronous Transfer speed: About 1.8 Mbps Data format: Start bit: 1 bit

Data bit: 8 bits Parity bit: None

Stop bit: 1 bit Handshaking: X-ON/X-OFF, DTR protocol Adaptable connector: 8-pin mini-DIN Recommended I/F cable: Apple Genuine Cable

Product Description SPECIFICATIONS 21

EPSON Stylus Pro 9500 Revision A

Table 1-15. Pin Assignment

Pin No.

1 SCLK O Synchronous clock signal 2 CTS I Clear To Send 3 TXD- O Transmit Data (-) 4 SG I (Signal Ground) 5 RXD- I Receive Data (-) 6 TXD+ O Balanced Transmit Data (+) 7 DTR O Data Terminal Ready 8 RXD+ I Balanced Receive Data (+)

DTR, Xon, Xoff Handshake Timing:

Signal

Name

I/O Description

Table 1-16. DTR, XON/XOFF Handshake Timingl

State Buffer Space X-ON/X-OFF DTR

Busy Less than 3072 bytes Send X-OFF code OFF Ready More than 5120 bytes Send X-ON code ON

OPTIONAL INTERFACE

A Type B optional interface (Level 2 / 1200 mA type) can be used.

o Reply Message:

<When a Coax or Twinax Interface is installed> (Short Version)

n When using Co-ax/Twin-ax interface card:

Main type: MTP48p, PW12 7c l1 0c pi, PRG (KAx xx x)r ev,

AP1200ma Product name: Stylus[SP]Pro[SP]9500 Emulation type: ESCPL2-00 Entity type: EPSONLQ2

Main type: M TP 48p , PW12 7c l1 0c pi, PRG (KAx xx )r ev,

AP1200ma, SPD0fast Product name: Stylus[SP]Pro[SP]9500 Emulation type: ESCPL2-00 Entity type: ESPONLQ2

1.2.1.1 Receiving Buffer Full Operation

When receiving data via the parallel interface or the optional Type B interface while in a state where no error has occurred (including the Pause state), if the available capacity of the buffer drops to 4 KB or less, the printer receives at 1 byte/sec. and prevents the host from issuing a time out.

At the point when the available capacity of the buffer becomes 8 KB or higher, 1 byte/sec. reception is canceled and reception stops when the available capacity is 32 bytes or less. At the point when the available capacity recovers to 1K-byte or higher, reception at 1 byte/sec. is resumed.

Product Description SPECIFICATIONS 22

EPSON Stylus Pro 9500 Revision A

1.2.1.2 Interface Selection

It is possible to switch between the manual fixed selection function or auto selection function to select one of the interfaces which the printer is equipped with (parallel, serial or optional interface).

o Manual Fixed Selection:

One of the interfaces which the printer is equipped with, can be selected and fixed as the default setting.

o Auto Selection Function:

After the power is turned on, the interface from which data are first received is selected. After that, if a predetermined period of time (fixed at 10 seconds) passes during which the reception of data is stopped, the printer enters the idle state (a state where no interface is selected), then selects the interface from which it first receives data next.

o Concerning interface selection and interface state:

n When an interface other than the parallel interface is selected, the

parallel interface is set in the BUSY state. At this time, the LH signal goes “L.” The meaning of LH = L is that the power is cut off. That is, it shows that the 1284 interface cannot respond. Therefore, a host computer requesting reverse transmission must first check LH. When the serial interface is not selected, DTR switches to the MARK (High) state.

n When the optional interface is not selected, the OFF-LINE bit is set in

the Main Status Register (MNSTS).

n After the printer has been initialized, or when it is in the idle state (with

no interface selected), the status of each interface is a shown below.

• Parallel Interface : READY State

• Serial Interface : DTR = SPACE (Low) State

1.2.2 Initializat io n

This section describes the initialization procedures for the EPSON Stylus Pro

9500. There are three ways to initialize the EPSON Stylus Pro 9500:

o Hardware initialization:

When the power is turned on or a cold-reset command is sent to the printer (remote RS command), the printer does the following:

n Initializes the printer mechanism n Clears the input data buffer n Clears the print buffer n Restores the default values

o Software initialization:

When the printer receives an ESC@ command, it does the following:

n Clears the print buffer n Restores the default values

o Control panel (operator) initialization:

When the Reset button is pressed or the printer receives an -INIT signal (negative pulse) from the parallel inter face, the pr int er :

n Paper Eject (In the case of roll paper, the printed part is skipped and

when “Auto; Cut” is set in the paper select settings of the panel settings, the paper is cut, and when “Cutter Off” is set, the paper is not cut.)

n Caps the printheads n Clears the input data buffer n Clears the print buffer n Resets the default values

• Optional Interface : OFF-LINE bit of the Main Status Register (MNSTS) is reset.

n An interrupt signal, like the -INIT signal of the parallel interface, is

disregarded while that interface is not selected and while in the Nibble mode or ECP m ode.

Product Description SPECIFICATIONS 23

EPSON Stylus Pro 9500 Revision A

1.2.2.1 Initial Settings

The default values are shown below. Page Position: Current paper position as page-start position Line feed: 1/6” Right margin: 440th character Left margin: 1st character Character pitch: 10 CPI Print mode: Text mode (non-raster graphics mode)

Furthermore, as for the panel settings, default settings and remote command storable items, their contents in memory are set at the default values.

1.3 Control Panel

This section describes the control panel, the buttons, the lights, and the way you make settings.]

Ink Out

Paper Source

Pause

Reset

3 sec.

SelecType

Item

Operate

KC LCMLMY

Paper Out

Roll Auto Cut

Roll Cutter Off

Paper Feed

Sheet

Power

Cut /Eject

Enter

Cleaning

3 sec.

Figure 1-4. Control Panel

Product Description Control Panel 24

EPSON Stylus Pro 9500 Revision A

OPERATION BUTTONS

The functions of each of the buttons on the operation panel are as shown in the following table.

Table 1-17. Control Panel Buttons & Functions

Button

(Second function)

Power Power on/off N/A N/A Pause

(Reset)

SelecType

Cut/Eject

(Enter)

Paper Feed ↑ Feeds paper backward *2

Paper Feed ↓

(-)

Paper Source

(Item)

Cleaning

Paper Source

Cut/Eject

Paper Feed ↓ Paper Source

Cut/Eject

Cleaning

Paper Feed ↓

Cut / Eject

Cleaning

Function (Normal)

• Switch - online/off-line

• Reset (press for three seconds

Enters SelecType mode (when printer is in Standby mode)

Selects *1

•Auto Cut

•Cutter Off

•Sheet

Feeds paper forward *3

Selects paper source

Cleans both heads if pressed for three seconds

SelecType

Function

N/A

Selects men u or major

category

N/A

Power-On

Function

Maintenance

mode

N/A

Maintenance

Mode 2

Firmware

Update Mode

Self-

diagnostic

Mode

Notes:

1: During the ink drying time, ink drying is interrupted and the specified operation is

performed.

2: For 2 seconds after the button is pressed, the paper is fed at 12.7 mm/sec. (5.0 cps). If

the button is pressed for 2 seconds longer, the paper is fed at 76.2 mm/sec. (50.0 cps). However, the paper can be reversed up to a maximum of 200 mm when the button is pressed once.

3: For 2 seconds after the button is pressed, the paper is fed at 12.7 mm/sec. (5.0 cps). If

the button is pressed for 2 seconds longer, the paper is fed at 76.2 mm/sec. (50.0 cps).

LED INDICATORS

Table 1-18. LED Indicators

LED Status Condition

Operate

(Green)

Paper Out

(Red)

Pause

(Green)

Ink Out K

(Red)

Ink Out C

(Red)

Ink Out M

(Red)

Ink Out Y

(Red)

Ink Out LC

(Red)

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

• Power on

• Fatal error during data processing or during power off p rocessing.

• Shows the no paper, roll paper end, roll paper/ cut sheet paper setting difference, paper support lever released or cle aning impos sible error s tate.

• Shows a paper jam, paper cutting error, paper skew error, paper recognition error, cut sheet paper eject failure, or fatal error state.

• Print ready state.

• Blinks during head cleaning, during ink drying time, and during initial filling processing.

• Ink end error state (K), I/C wrong insertion.

• Ink low state (K)

• Ink end error state (C), I/C wrong insertion.

• Ink low state (C)

• Ink end error state (M), I/C wrong insertion.

• Ink low state (M)

• Ink end error state (Y), I/C wrong insertion.

• Ink low state (Y)

• Ink end error state (LC), I/C wrong insertion.

• Ink low state (LC)

Product Description Control Panel 25

EPSON Stylus Pro 9500 Revision A

Table 1-18. LED Indicators

LED Status Condition

Ink Out LM

(Red)

Paper Source

(Auto Cut)

Paper Type

(Cut Off)

Paper Type

(Single Sheet)

•On

•Flashing

•On

•Flashing

•On

•Flashing

•On

•Flashing

• Ink end error state (LM), I/C wr ong insertion.

• Ink low state (LM)

• Roll paper auto cutting is sele cte d (The paper is cut automatically each page.)

• Difference from the roll paper auto cutting setting. It shows that cut sheet paper is set.

• Roll paper with the cutter off is selected.

• Difference between the roll paper and cut sheet paper setting. It shows that cut sheet paper is set.

• Shows that cut sheet paper is selected.

• Difference between the roll paper and cut sheet paper setting. It shows that roll paper is set.

Product Description Control Panel 26

EPSON Stylus Pro 9500 Revision A

1.3.1 Normal Mode Panel Display

Messages are displayed in the LCD in the operation panel corresponding to the printer status and error occurrence and other conditions. The messages displayed are shown in the following table. Furthermore, the messages in the following table are listed in the order of their display processing priority, from high priority to low.

Table 1-19. LCD Messages

Display Message Meaning

SERVICE REQ nnnnnnnn *2

MAAINTENANCE REQ nnnn *3

WAIT *1

POWER OFF

INK OUT

COVER OPEN

OPTION I/F ERROR

LOWER PAPER SET LVR

LOAD xxx PAPER

PAPER JAM

PAPER NOT CUT

PAPER NOT STRAIGHT

PAPER OUT

RELOAD PAPER

INK COMPART.OPEN

INK OUT

PRESS PAUSE BUTTON

Fatal error Printer requires maintenance from qualified service

person (such as replace waste ink tank) Resetting Timer IC

Clearing NVRAM Performing reset operation Performing ink sequence operation Initializing the printer Dealing with initial paper operation

Preparing to shut down. Replacing ink cartridge. The cover is open. A Type-B interface error has occurred. Paper Release lever is in the release position. Wrong paper loaded. Paper is caught inside the printer. Printer did not cut the paper (when Auto Cut selected) Paper was fed at an angle, and the printer stopped to

prevent printing the page offcentered. End of roll or sheet (or the paper detect sensor may

have dust or grime blocking its operation) Paper check error Replacing ink cartridge An ink cartridge is empty Waiting for paper initialize start trigger

Table 1-19. LCD Messages (continued)

Display Message Meaning

PAUSE

INK DRY xx MIN

INK LOW

PRINTING *1

READ *1

RESET

TURN PWR OFF AND ON

Notes:

1: If “Widen” is selected in the “Platen Gap” item in the panel settings, the letter “H” is

displayed in the 20th column. 2: See the separate table, Table 1-30, on page 38. 3: See the separate table, Table 1-29, on page 38.

Pause state. Printer waits xx minutes before the next print job to

allow ink on previous print job time to dry. Prepare a replacement cartridge for the color ink

indicated. Processing print data. Can receive and print data. In the process of re-initializing. Turn the printer off and turn it on again.

Product Description Control Panel 27

EPSON Stylus Pro 9500 Revision A

1.3.2 Control Panel Settings

PANEL SETTING MENU SELECTION

By pressing the “SelecType” button while the printer is not printing, the printer switches to the panel setting mode and the printing state is automatically disabled. The following menu items are listed in the Panel Setting Mode, and the setting menu is switched in order and displayed in the LCD each time the “SelecType” button is pressed once. When selecting a menu, press the “Paper Source” button once.

To return to the print ready state, press the “SelecType” button until the “Print Ready” message is displayed in the LCD panel, or press the “Pause” button.

o Menu Selection: “SelecType” Button o Selecting a Menu Item: “Paper Source” Button o Mode End: “Pause” Button.

Table 1-20. Control Panel Settings

Menu Item Panel Display

SelecType Menu PRINTER SETTING MENU

Test Print Menu TEST PRINT MENU

Printer Status Menu PRINTER STATUS MENU

Paper Settings Menu PAPER CONFIG.MENU

Cutter Replacement Menu CUTTER REPLACE MENU

Head Alignment Menu HEAD ALIGNMENT MENU

Selecting a menu provides you with detailed options.

Product Description Control Panel 28

EPSON Stylus Pro 9500 Revision A

PRINTER SETTING MENU

Table 1-21. SelecType Menu

Display Message Item Notes

Adjusts the P G width. (Normally used in

PLATEN GAP

PAGE LINE

AUTO

WIDE

OFF

AUTO

INTERFACE

PARALLEL

MAC

OPTION

PARA I/F

CODE PAGE

COMFAT

ECP

PC437 PC850

T/B 15mm

ROLL MARG

15mm

3mm

INIT.PANEL EXEC. Initialize control panel setup values

Auto.) For details concerning the PG setting value, see the Operation Theory section.

When Auto Cut Off is selected on the control panel, this setting determines whether a line for manual cutting is printed.

Determines which interface the printer checks for data. Auto con tin uousl y chec ks all interfaces and is good for normal use.

Determines the data transfer rate when using this interface.(No rma lly, leave set to Compatibility.)

Character code setting. (PC437: expanded graphics/PC850: multi-lingual)

Sets the margin for roll paper. (disa bled for cut sheet paper) Vertical 15 mm: A margin of 15 mm is provided on the left and ri ght o f the printed portion, and a margin of 3 mm is provided at the top and bottom / 3 mm: A margin of 3 mm is provided at the top, bottom, left and right. / 15 mm: A margin of 15 mm is provided at the top, bottom, left and right.

Notes:

1) The setting values in the above table with underlines are default setting values.

2) In the “Roll Paper Margins” setting, if “Vertical 15 mm” (15 mm is set at the top and bottom, and 3 mm is set at the left and right), or “15 mm” (15 mm is set at the top, bottom, left and right), the printing position of vertical lines and horizontal lines in the portion where 15 mm is set at a position 12 mm wider than the logical paper (the minimum margin is an area of 3 mm from the paper edge). (Therefore, the margin becomes 3 mm + 12 mm = 15 mm.) Also, if the printable area becomes X = 15 mm or greater from the right edge of the paper, that portion is not printed on.

3) If the “Paper Skew Error Sensing” setting is turned OFF, even if the paper is skewed as it is being fed, printing will continue, and even if the printed image spills over the edge of the paper due to skewing, the printer will not give notice of the error, so the user should take full responsibility for the possible consequences of this setting.

4) If the “Paper Width Sensor” setting is turned OFF, even if the paper is sensed to be in an abnormal state, printing can be continued, but in that case, the paper width is decided and printing continued based on the following standards.

• The paper’s left edge position is made the guide mark position on the paper guide.

• The printable area is the printable area specified in the command. If the “Paper Width Sensor” setting is turned OFF, if printing is being done on a paper which has

a particularly low reflection rate and cannot be detected by the photosensor, this setting is used. Through the “Paper Width Sensor” OFF setting, if an image which is larger than the set paper is printed, printing may be done on the platen, so the user must take the responsibility for the possible consequences. However, if detection of the top edge of the paper fails, it results in an error.

PAPER ALIGN

CHK

( Note 3)

PAPER WIDTH

DETECTION

OFF

Turns the paper feed skew detection setting ON / OFF. For details, see the Operation Theory section.

Turns the paper feed paper width detection ON / Off. For details, see the Operation Theory section.

Product Description Control Panel 29

EPSON Stylus Pro 9500 Revision A

TEST PRINT MENU

Test Print Menu In the test print menu, the test printing shown in the following table can be

done. Each test is set by operating the following panel buttons. When each test printing operation is completed, the printer returns automatically to the print ready state.

o Test print menu selection: See the panel setting menu procedure. o Test Print item selection: “Paper Source” Button o Set print execution: “Enter” Button

In nozzle check pattern printing, the following data are printed. The printing size is approximately 9 cm (W) x approximately 3 cm (H).

o Nozzle Check Pattern o Firmware Version (V0xxxx) o Waste Ink Counter (xx%) (Waste ink counter remaining capacity %)

Figure 1-5. Nozzle Check Pattern Printing Results

version), Each Ink Life, Cutter Life, Page Count (total printed sheets count), Ink Pad (Waste Ink Life), CR Motor (CR Motor Life), PF Motor (PF Motor Life), Head (Head Life), Cleaner (Cleaning Unit Life).

Figure 1-6. Status printing result

In status sheet printing, the following data are printed. The printing size is approximately 10 cm (W) x approximately 13 cm (H).

o Printer ID (= Head ID xx - xx - xx - xx - xx - xx)

In xx, the parameters stored in NVRAM are printed out in decimal numbers.

o The order, from the left to right, is K - C - M - Y - Lc - Lm. o Type B Interface Connection Condition o The following printer settings

Head Gap, Border Line (perforation line), Interface (receiving settings), Parallel Interface (Receiving Speed), Code Page, Version (Firmware

Display message Meaning

VERSION Shows the firmware version. INK LEFT-C Shows the amount of remaining ink - Cyan INK LEFT-M Shows the amount of remaining ink - Magenta

INK LEFT-LC Shows the amount of remaining ink - Light Cyan INK LEFT-LM Shows the amount of remaining ink - Light Magenta

INK LEFT-Y Shows the amount of remaining ink - Yellow INK LEFT-K Shows the amount of remaining ink - Black

Table 1-22. Printer Status Menu

Product Description Control Panel 30

+ 236 hidden pages