Imaging & Information Product Division
TPCS Quality Assurance Department
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in
performing procedures preceded by DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE
OR REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR
ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON
POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT
TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTISTATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF
SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON
WARRANTY.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of
the product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and
assembling the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of
Epson-approved lubricants and adhesives required for servicing
the product.
APPENDIX Provides the following additional information for reference:
• Connector pin assignments
• Electric circuit boards components layout
• Electrical circuit boards schematics
• Exploded diagram & Parts List
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and
always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or
condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or
condition that, if not strictly observed, could result in damage to,
or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may
also provide additional information that is related to a specific
subject, or comment on the results achieved through a previous
action.
Indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, could result in injury or loss
of life.
PC 437 (US, Standard Europe)
PC 850 (Multilingual)
NOTE:
This specification is not described in the user's manual.
Typeface:
Bit map LQ font:EPSON Courier 10 cpi
NOTE:
This specifications is not described in the user's manual.
1.2.3 Control Code
Control code:
ESC/P Raster
ESC/P3
NOTE:
This specifications is not described in the user's manual.
1.2.4 Paper Feed
Paper feeding:Friction feed
Line spacing:1/6 inch or programmable at 1440 inch
Paper path:Roll paper/manual
Feed speed:6.35 mm paper feed: 215 ± 10 msec
(except front rush, back rush, and hold time)
Printing speed
Product DescriptionBasic Specifications14
EPSON Stylus Pro 7600/9600Revision A
1.2.5 Paper Specifications
1.2.5.1 Roll Paper
ACCEPTABLE PAPER
The printer accepts following plain paper and EPSON special paper. With any other
paper, proper paper feeding and satisfactory print quality are not ensured.
Paper Size
Table 1-6. Acceptable Roll Paper Sizes (Acceptable Paper)
CoreModelPaper Size
2-inch coreStylus Pro 7600203mm ~ 610 mm (W)
Stylus Pro 9600203 mm ~ 1118 mm (W) × ~ 45 m (H) *
3-inch coreStylus Pro 7600203 mm ~ 610 mm (W)
Stylus Pro 9600203 mm ~ 1118 mm (W) × ~ 202 m (H) *
Note "* " : Within roll size
Roll Size
2-inch core: 103 mm ext. diameter maximum for 1 roll setting
3-inch core: 150 mm ext. diameter maximum for 1 roll setting
Thickness: 0.08 mm ~ 0.50 mm
× ~ 45 m (H) *
× ~ 202 m (H) *
PLAIN PAPER
Trouble-free paper feeding is ensured only in the following specifications.
Paper Size
Table 1-7. Acceptable Roll Paper Sizes (Plain Paper)
CoreModelPaper Size
2-inch coreStylus Pro 7600203 mm ~ 610 mm (W)
Stylus Pro 9600203 mm ~ 1118 mm (W) × ~ 45m (H) *
3-inch coreStylus Pro 7600203 mm ~ 610 mm (W)
Stylus Pro 9600203 mm ~ 1118 mm (W) × ~ 202m (H) *
Note "* " : Within roll size
× ~ 45m (H) *
× ~ 202m (H) *
Roll Size
2-inch core: 103 mm ext. diameter maximum for 1 roll setting
3-inch core: 150 mm ext. diameter maximum for 1 roll setting
Thickness: 0.08 ~ 0.11 mm
Weight: 64 ~ 90gf/m
2
Type: Plain paper, Recycle paper
Product DescriptionBasic Specifications15
EPSON Stylus Pro 7600/9600Revision A
BORDERLESS PRINT ROLL PAPER
Borderless print for right and left is enssured for roll paper with any of the paper widths
as specified in Figure 1-9 below.
NOTE: 300 mm, 400 mm, 500 mm and 600 mm are supported for Europe.
Paper width
Table 1-8.
Stylus Pro 7600
Stylus Pro 9600
Japan8”
USA/Europe 8”
Note 1: Paper should have no wrinkles, tears, or folds and the surface should be smooth.
2: The force to remove the end of the roll paper from the core should be between 300 gf
and 2000 gf
3: If core is used, a product-exclusive option (roll paper spindle 3 inch) is necessary.
4: It is used under normal conditions. (temperature 15
5: Roll paper can be printed before paper comes out of the core.
(Reference: Remaining paper length is 30cm approx. when roll paper come out of the
core.)
6: The mechanism clips print data out of over-printable area for borderless printing.
210
10”-12” 14”-16”-20”-24” 36” 44”
mm
210
mm
10”
300
mm
12” 14”
400
mm
16”
500
mm
20”
600
24” 36” 44”
mm
°C ~ 25°C, humidity 40 ~ 60%RH)
1.2.5.2 Sheet
ACCEPTABLE PAPER
The printer accepts following plain paper and special paper. With any other paper,
proper paper feeding and satisfactory print quality are not ensured.
Paper Size (The sizes indicated in bold italic are only for Stylus Pro 9600.)
0.08 ~ 1.5 mm (paper length: 279 mm ~ 728 mm)
0.08 ~ 0.5 mm (paper length: 728 mm ~ 1580 mm)
NOTE 1: Paper should have no wrinkles, tears, or folds and the surface should be
smooth.
2:
0.08 ~ 1.50 mm paper thickness is supported for long-edge insertion.
3:
The sizes indicated in bold italic are only for Stylus Pro 9600.
Product DescriptionBasic Specifications16
EPSON Stylus Pro 7600/9600Revision A
PLAIN PAPER
Proper feeding is ensured only in the following specifications.
Paper Size: Same as above list
Thickness: 0.08 ~ 0.11 mm
Weight:64 ~ 90 gf/m
2
Type:Plain paper, Recycle paper
NOTE 1: Paper is fed short-edge first.
2:
Paper should have no wrinkles, tears, or folds and the surface should be
smooth.
3:
It is used under normal conditions (temperature 15
60%RH)
4:
300mm, 400mm, 500mm, 600mm are supported for Europe.
5:
Mechanism clips print data out of over-printable area for borderless print.
BORDERLESS PRINT WIDTH
Borderless print for right and left is assured with following paper width. *4
~
25°C, humidity 40
C H E C K
P O I N T
~
Description of units of measure
cpi: characters per inch
dpi: dots per inch
cps: characters printed per second (at 10 cpi)
1 cps = 2.54 mm/s
ips: travel in inches per second
1 ips = 25.4 mm/s
G: Gravity
General ambient conditions:
Temperature 15
°C ~ 25°C
Humidity 40% ~ 60%
Paper width
Table 1-10.
Stylus Pro 7600
Stylus Pro 9600
210
Japan8”
USA/Europe 8”
Product DescriptionBasic Specifications17
10”-12” 14”-16”-20”-24” 36” 44”
mm
210
mm
10”
300
mm
12” 14”
400
mm
16”
500
mm
20”
600
24” 36” 44”
mm
EPSON Stylus Pro 7600/9600Revision A
1.2.5.3 Special Paper
Roll (pigment)
Table 1-11. Availability with Special Paper (Pigment)
CharacteristicMedia Size
Roll / Pigment
NameJapan
Doubleweight Matte Paper
Glossy Paper - Photo Weight
Glossy Film
Premium Glossy Photo Paper
Premium Semigloss Photo Paper
Photo Glossy Paper / Photo Grade Glossy Paper
Photo Semigloss Paper / Photo Grade Semigloss Paper
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Premium Semimatte Photo Paper (250)
Premium Luster Photo Paper
Watercolor Paper - Radiant White
Smooth Fine Art Paper (Roll)
Textured Fine Art Paper (Roll)
Canvas
Backlight Film
Backlight Film (USA / Europe)
Heavyweight Polyester Banner
Enhanced Synthetic Paper
Adhesive Enhanced Synthetic Paper
Tyvek Brillion
Adhesive Vinyl
Enhanced Matte Paper
Semiglossy 2
Semiglossy 4
Dupont / EPSON Semi - Gloss Proofing Paper - A
Note : Symbol ~: Assured, {: Supported, z: Supported conditionally, ×: Not supported, 2H/3H: High tension spindle
Note *1: Assured with Uni-D print.
*2: Paper is fed short-edge first.
*3: Paper should have no wrinkles, tears, or folds and the surface should be smooth.
*4: It is used under normal conditions (temperature 15°C~25°C, humidity
40%~60%RH)
Product DescriptionBasic Specifications20
EPSON Stylus Pro 7600/9600Revision A
1.2.6 Mechanism Specifications
1.2.6.1 Printable Area
Table 1-15. Printable Area
Item
PW
(Paper width)
PL
(Paper length)
TM
(Top margin)
BM
(Bottom margin)
LM
(Left margin)
RM
(Right margin)
Roll paper
/Sheet
Roll paperStylus Pro 7600203 mm ~ 610 mm
Stylus Pro 9600203 mm ~ 1118 mm
SheetStylus Pro 7600203 mm ~ 610 mm
Stylus Pro 9600203 mm ~ 1118 mm
Roll paperStylus Pro 7600/Stylus Pro 9600Max. 202m
SheetStylus Pro 7600/Stylus Pro 9600279 mm ~ 1580 mm
Roll paperStylus Pro 7600/Stylus Pro 96003 mm/15 mm
SheetStylus Pro 7600/Stylus Pro 96003 mm
Roll paperStylus Pro 7600/Stylus Pro 96003 mm/15 mm
SheetStylus Pro 7600/Stylus Pro 960014 mm
Roll paperStylus Pro 7600/Stylus Pro 96000 mm/3 mm/15 mm
SheetStylus Pro 7600/Stylus Pro 96000 mm/3 mm
Roll paperStylus Pro 7600/Stylus Pro 96000 mm/3 mm/15 mm
SheetStylus Pro 7600/Stylus Pro 96000 mm/3 mm
ModelDimension
For borderless print, right and left margins are 3mm each because skew detection
limit is 3mm. If the distance from the paper edge to the platen (sponge width) is
less than 3mm, the maximum surplus print quantity without ink discharge onto the
platen (0mm~3mm) is printable area.
Paper Feed Direction
Printable Area
The printer detects paper width when paper is set. (If paper width detection setting
is OFF, it does not detect paper width.)
It does not print the image beyond the detected paper width or the printable area
specified by paper size setting.
(It may print on the platen if paper width detection setting is OFF.)
Margins of roll paper can be changed on the panel as follows;
Top/bottom 15 mm, left/right 3 mm
Top/bottom/left/right 3 mm
Top/bottom/left/right 15 mm
NOTE:
Under special conditions, it is possible to set right and left margin (LM,
RM) to 0.
Product DescriptionBasic Specifications21
Figure 1-1. Printable Area
EPSON Stylus Pro 7600/9600Revision A
1.2.6.2 Paper Set Lever
Table 1-16. Paper Set Lever
Lever PositionDescription
In the rearPosition for paper setting
(You can set paper.)
In the frontReady-to-print position
(Paper is held with the paper holder.)
1.2.6.3 Cutting Specification
There are two methods to cut roll paper, automatic and manual cutting.
C A U T I O N
AUTOMATIC CUTTING OF ROLL MEDIA
Automatic cutting under the following conditions can only be performed on the
approved media.
Mechanical conditions
Distance between cut position and paper setting position:L0=167mm
Distance between cut position and cutter mark:L1= 44mm
Minimum cut length (same as paper edge waiting position):L2=030mm
Do not use the auto cutting function with any paper for which auto
cutting is prohibited; otherwise, the head would be damaged.
Table 1-17. Cutting Conditions and Cutting Methods
Cut conditionCut method
Initial cut (Cut with pushing “Cut/Eject” button after paper
is set, and set lever is pushed down.)
Cut after print completed by driver
Initial cut during printing
Initial cut during normal waiting status
Initial cut with Auto cut ON after print with Auto cut OFF.
Cut with Paper width detection OFF3-step cut always (100cps fixed)
Note : Cutting pressure at high speed can be changed.
Cutting pressure at low speed is “Duty: 45%” fixed.
Paper edge waiting position is fed L2 for initial cut.
Paper is fed for L1 length and cut in 4 steps.
(50cps)
4-step cut (200cps) When paper is shorter
than L2, it is cut after feeding L2.
Cut during printing is not allowed with this
printer. (Product specification)
Paper is fed for L1 length and cut in 4 steps.
(50cps)
4-step cut (200cps), when paper is longer
than L2. 4-step cut (50cps) after feeding L2,
when paper is shorter than L2.
MANUAL CUTTING OF ROLL PAPER
Manual cutting is performed by the following procedure.
1. Select “Roll Cutter Off” on the panel.
2. Press “Cut/ Eject” button.
3. Paper is automatically fed toward the cutter guide, and printer becomes Off-line.
“Pause” is indicated on the LCD panel.
4. Adjust cutting position with “Paper Feed +/-” button if necessary.
5. Slide the cutter along the cutter guide to cut the paper.
6. After cutting, release the printer from the pause status by pressing the “Pause”
button. Then paper is fed backward and printer enters on-line.
C H E C K
P O I N T
For manual cutting of roll paper, use the manual cutter available as
an option.
Product DescriptionBasic Specifications22
EPSON Stylus Pro 7600/9600Revision A
1.2.6.4 Acoustic Noise
Level: Approx. 50dB(A) (According to ISO 7779)
1.2.7 Electrical Specifications (TBD)
Rated voltage:AC 100 ~ 240V
Input voltage range:AC 90 ~ 264V
Rated frequency range:50 ~ 60Hz
Input frequency range:49 ~ 61Hz
Rated current:
Stylus Pro 7600:1.0A/100-120v, 0.5A/220-240v
Stylus Pro 9600:1.0A/100-120v, 0.5A/220-240v
Power consumption:
Operation status:Stylus Pro 7600 50W
Stylus Pro 9600 55W
Waiting status:Less than 15W (shifting time: 15 minutes)
Power OFF:Less than 0.7W
Ink absorbent sponge for right/left borderless print: (TBD)
Product DescriptionBasic Specifications23
EPSON Stylus Pro 7600/9600Revision A
1.2.9 Ambient Conditions
1.2.9.1 Temperature/Humidity
Table 1-19. Temperature/Humidity
ConditionTemperature*
During operation10 ~ 35°C20~80%
During storage-20~40°C20~85%
During transport-20
Note *1 : 120 hours max. at 60°C, one month max. at 40°C
*2: No condensation. These values are applicable only within the range as shown below.
Humidity (%)
~60°C5~85%
1
Humidity*
1.2.9.3 Shock
During operation:1G, 1ms max. X,Y and Z directions
During storage:2G, 2ms max. X,Y and Z directions
NOTE 1: For storage, check that the print head is capped.
2
2:
Before transportation, check that the print head is capped, remove the ink
cartridges, and close the ink cartridge cover .
3:
If the power to the printer is OFF with the printer head uncapped, turn the
power ON with the ink cartridges installed. Then wait until capping is
completed, and turn the power OFF.
4:
If the printer is left standing at temperature of -15°C or below, the ink in the
print head and ink cartridges will freeze. If the ink is frozen, leave the printer
standing at temperature of 25°C for more than three hours before its use.
During operation:0.15G, 10 ~ 55Hz X,Y and Z directions
During storage:0.50G, 10 ~ 55Hz X,Y and Z directions
Product DescriptionBasic Specifications24
EPSON Stylus Pro 7600/9600Revision A
1.2.9.4 Surrounding Space
Provide the printer with an enough surrounding space to ensure proper installation of
accessories and replacement of consumables and easy work for daily maintenance.
From the front of the printer:60 cm or more
From the rear and both sides of the printer: 15 cm or more
When Stylus Pro 7600 is not equipped with the dedicated stand:
Stylus Pro 7600 ejects paper downward. To prevent the ejected paper from
being obstructed, install the printer on a table or desk 60 to 80 cm high above
the floor and provide the printer with a 60 cm or more space in front.
In doing so, locate the front rubber feet of the printer close to the front end of
the table or the desk.
Stylus Pro 9600Frontward paper eject1624 × 691 × 1178
Rearward paper eject1624
Frontward paper eject1624 × 1076 × 1178
× 1034 × 1181
× 697 × 1178
Note 1: For “rearward paper eject”, the paper exit tray is brought down toward the rear.
2: For “frontward paper eject”, the paper exit tray is brought down toward the front.
Product DescriptionBasic Specifications26
EPSON Stylus Pro 7600/9600Revision A
1178.41
1624.1
697
1076.33
Figure 1-5. Overall Dimensions of Stylus Pro 9600
Weight
ModelConditionWeight
Stylus Pro 7600 Printer body (without feet mounted) * About 43.5 kg
FeetAbout 10.5 kg
Stylus Pro 9600 Printer body (without feet mounted) * About 62.0 kg
FeetAbout 22.5 kg
Note "*": Excluding the ink cartridges
Product DescriptionBasic Specifications27
EPSON Stylus Pro 7600/9600Revision A
1.2.11 Accessories
This section describes the accessories and options for Stylus Pro 7600 and Stylus Pro
9600.
1.2.11.1 Accessories and Options for Stylus Pro 7600
Standard Accessories
AC Cable
Change Plug Adapter 3pin to 2pin
24 (2/3) inch roll paper spindle
Roll paper sample
Roll paper belt
Ink cartridges (110ml PK, MK, LK, C, M, LC, LM, Y)
Maintenance Tank
User's Manual
Driver & User's Manual
EPSON GrayBalancer & EPSON Printer Service Utility
Utility Software
Guarantee Card
Card holder
Carton Box
Special Options
Special stand (PX70MCU)
Manual cutter unit 24” (PX70MCU)
Normal tension spindle 24”<2”/3”> (PX70RPSD)
Black ink replacement kit (Draining cartridge, Cleaning cartridge)
Special Consumables
Ink cartridge (110ml)
Name
Photo BlackICBK24
Matte BlackICMB24
Light BlackICGY24
CyanICC24
MagentaICLC24
Light CyanICM24
Light MagentaICLM24
YellowICY24
Note : The 220 ml ink cartridges are supported only by Stylus Pro 9600.
Model Number
110 ml (Standard Product)
Special paper (Refer to “1.2.5 Paper Specifications (p.15)” for paper type and
size)
Maintenance tank
Options Common to Other Printers
Auto cutter blade (PM90SPB)
Leo 2.13 (PRIFNW3S)
Fairbanks (PRIF14)
Product DescriptionBasic Specifications28
EPSON Stylus Pro 7600/9600Revision A
1.2.11.2 Accessories and Options for Stylus Pro 9600
Standard accessories
AC Cable
Change Plug Adapter 3pin to 2pin
Special stand
44 (2/3) inch roll paper spindle
Roll paper sample
Roll paper belt
Ink cartridges (110ml PK, MK, LK, C, M, LC, LM, Y)
Maintenance Tank
User's Manual
Driver & User's Manual
EPSON GrayBalancer & EPSON Printer Service Utility
Utility Software
Guarantee Card
Card holder
Carton Box
Special Options
Manual cutter unit 44”(PX90MCU)
Normal tension spindle 44”<2”/3”> (PX90RPSD)
High tension spindle 44”<2”/3”> (PX90HSD)
Black ink replacement kit (Draining cartridge, Cleaning cartridge)
Special Consumables
Ink cartridge (110 ml/220 ml (only for pigment))
Name
Photo BlackICBK24ICBK25
Matte BlackICMB24ICMB25
Light BlackICGY24ICGY25
CyanICC24ICC25
MagentaICLC24ICLC25
Light CyanICM24ICM25
Light MagentaICLM24ICLM25
YellowICY24ICY25
Note : The 220 ml ink cartridges are supported only by Stylus Pro 9600.
110 ml (Standard Product)220ml (Option)
Model Number
Special paper (Refer to “1.2.5 Paper Specifications (p.15)” for paper type and
size)
Maintenance tank
Options common to other printers
Auto cutter blade (PM90SPB)
Take-up roller (PMARFU1)
Leo 2.13 (PRIFNW3S)
Fairbanks (PRIF14)
*
Product DescriptionBasic Specifications29
EPSON Stylus Pro 7600/9600Revision A
1.3 External View and Parts Names
EXTERNAL VIEW
Spindle Support
Paper Cover
Control Panel
Connector for Take-up Drive Unit
(Stylus Pro 9600 only)
Control Panel
Paper Set Lever
Connector Cover
USB Interface Connector
AC Inlet
Parallel Interface Connector
Paper Feed Slot
Maintenance Tank
Paper Receive Basket
Ink Cartridge Box
Clamp
Dedicated Stand
Stylus Pro 7600: Option
Stylus Pro 9600: Standard
Stylus Pro 7600: Option
Stylus Pro 9600: Standard
Note : Shown above is Stylus Pro 7600
Figure 1-6. External View and Parts Names
Product DescriptionExternal View and Parts Names30
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