Epson PriorityFax 3000 Owner Manual

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PriorityFax™ 3000 Update Notice

Following is some additional information not covered in your PriorityFax Owner

2-2

‘S

Manual.

When a Fax Back Message cannot be sent or you do not lift the handset after hearing the ring, the fax machine automatically prints a communication error report even if the document is

sent.

p. 2-13

2-19

2-26

4-2

4-9

4-14

4-15

The PriorityFax can receive documents automatically when the date and time are displayed and when delayed sending or polling is waiting.

In Step 5, the display can show only the last 15 entered. The PriorityFax can receive and store a document of 28 pages (or

less depending upon the density of type in the document) only when there is no document stored in its memory already.

You should register your name and fax number before sending the fax back message. described in Chapter 2, the machine does not allow pressing 0 button and beeps.)

In Step 6, press the l cursor key followed by the group number from 1 to 5 to which you wish to send the document.

In Step 4, 00 turns off the feature. Sending with the Confidential Mail Box is possible only with

transmission to Epson PriorityFax with this feature.

(If you have not registered your number as

p. 4-31 p.

4-32

In Step 6, use the keypad to select the day and time to poll In Step 6, use the keypad to select the day and time to poll. In Step 7, press SET. Press the * cursor key followed by the group

number from to 5 that you wish to poll.

p. 4-33

When you want to send the document from memory, follow these steps after step 6:

Press SET. You see the following display:

DELAY SEND

DOCUMENT

Use the * or # key to select the delayed memory sending option. The following display appears:

DELAY SEND

MEMORY

Press SET twice. Dial the fax number.

You return to Step 8 and follow those steps.

p. 4-35

In Step 9, use the keypad to select the day and time to poll. Press SET once to set the day and time to poll.

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart

J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on,

you are encouraged to try to correct the interference

• Reorient the receiving antenna

by one or more of the followings measures:

• Relocate the equipment respect to the receiver

• Move equipment away from the receiver

l Plug the equipment into a different outlet so that the equipment and receiver are on different branch circuits.

If necessary, consult your dealer or an experienced radio/television technician for additional suggestions. You may find the following booklet prepared by the Federal Communications Commission helpful:

elevision Interference Handbook.”

This booklet is available from the U.S. Government

Printing Office, washington, DC 20402. Stock No. 004-00-00450-7.

IMPORTANT NOTICE: DISCLAIMER OF WARRANTY

Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you.

All rights reserved. or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Epson America, Inc. No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, Epson America assumes no responsibility for error or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein. Further, this publication and the features described herein are subject to change without notice.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form

TRADEMARKS

Epson is a registered trademark of Seiko Epson Corporation.

4000003

IMPORTANT SAFETY INSTRUCTIONS

Read all of these instructions and save them for later reference. Follow all

Unplug this product

cloth for cleaning.

Do not use this product near water.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the

product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should

never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be

placed near or over a radiator or heat register. This product should not be placed in a built in installation unless proper ventilation is provided.

This product should be operated from the type of power source the type of power

This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature If you are unable to insert the plug into the outlet,

contact your electrician to replace your obsolete outlet. Do not

Do not locate this product where the cord will be walked on.

10.

If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make’sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

11.

Never short out parts

12.

Except as specifically explained in the User’s Manual, do not attempt to

removing those covers that are marled “Do Not Remove” may expose you to dangerous voltage points or other risks.

Refer all

13.

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. B. C. If the product has been exposed to rain or water.

warnings and instructions marked on the product.

from the wall outlet before cleaning. Do not use liquid cleaners or

indicated on the marking label. If you are not sure of

available,

push

objects of any kind into this product through

that

could result in a

servicing in those compartments to service personnel.

when the power cord or plug is damaged or frayed. If liquid has been spilled into the product.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and wig often require extensive work by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

consult your

risk

dealer or local power company.

defeat the purpose of the grounding type plug.

cabinet

of fire or electric shock. Never spill liquid of any kind on the product.

slots, as they may touch dangerous voltage points or

service this product yourself.

aerosol cleaners. Use a damp

Opening or

If the product exhibits a distinct change in performance, indicating a need for service.

iii

TELEPHONE INFORMATION

is equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among

other information, the FCC Registration number and Ringer Equivalence Number (REN) for this equipment. You must,

upon request, provide this information to your telephone company. Ask your telephone company or installer to install the jack suitable for your device if such is available. The REN is useful to determine the quantity of devices you may connect to your telephone and still have those devices

ring when your telephone number is called. In most, but not all, areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for you calling area.

If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn't practical, you will be notified as soon as

possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the

proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, please contact the

information network until the problem has been corrected or unit you are sure that the equipment is not malfunctioning.

on obtaining service

or repair. The telephone company may ask that you disconnect this equipment from the

manufacture's

WARNING For

protection against the

modifying, or installing the equipment.

This equipment may not be used on coin service provided by the telephone company nor connected to party lines.

risk

of electrical shock, always disconnect all

cables from the wall outlet before servicing,

authorized service agency for

Hearing Aid Compatibility

The telephone with this equipment is hearing aid compatible.

When Programming Emergency Number

Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2 Call only in the off-peak hours, such as early morning or late evenings.

and/or

Making

Test Calls to Emergency Numbers:

Contents

Introduction

Features

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Where to Get Help..

1 Setting Up the PriorityFax

..................................................

Conventions Used in This Manual

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.......................

2 Using the PriorityFax

Unpacking the Fax Machine

Choosing a Place for the Fax Machine.. Assembling the Fax Machine.

Connecting the Handset

Connecting the Fax Machine to the Telephone Line.. Installing the Output Tray and Paper Rest..

Attaching the Quick Reference Sticker

Plugging in the Fax Machine.. Inserting the Recording Paper Roll

Reloading paper .................................... 1-13

Running a Copy Test

The Control Panels

The Top Control Panel.

The Back Control Panel

Sending a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Document sending cautions Automatic Redialing Document Sending Enhancements Sending Documents More Than Five Pages Long.

Receiving Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Automatic Reception Manual Reception

Basic Customizing Procedures

Setting the Date and Time.. Registering Your Number and Name One-touch and Speed Dial Faxing Erasing Numbers and Names.

The Add Paper Message

Activity Reports. Automatic Sending and Manual Sending

Automatic Sending

Manual Sending

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l-1 1-2 l-2 l-3 1-3 l-5

1-9 l-10 l-10

1-13

2-l

2-1 2-3

2-6 2-6 2-7

2-12

2-13 2-13 2-14 2-14 2-15 2-18 2-25

2-26 2-27 2-28

2-28 2-28

PriorityFax 3000 Manual

Using the PriorityFax as a Telephone

The Control Panels

The Top Control Panel

The Back Control Panel Adjusting the Handset Volume and Ringer Switches.. using standard Dialing using Manual Redialing One-touch Telephone Dialing

Registering One-touch Telephone Numbers

Using One-touch Telephone Dialing

Using the PriorityFax Advanced Features

Fax Back Message Setting the Resolution Setting the Contrast Setting the Beeper Setting the T Changing Automatic Redial Settings. Using Broadcasting. Sending to Group 2 Fax Machines.. Using the Message Center

Recording

Playing

Erasing Activating the Message Center Printing Lists Activity Report Timing Using the Confidential Mailbox..

Sending a Confidential Document

Receiving a Confidential Document

Using Delayed Send using Password Security

Setting the Password

Activating the Password..

Using Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

setting Called-side Polling

setting Calling-side Polling.

ransmission Verification.

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..,

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3-l 3-l 3-4

. 3-4

3-5 3-6 3-6

. 3-7

3-9

4-1 4-2 4-4 4-5 4-5 4-7 4-8

4-9 4-10 4-11 4-11 4-12 4-12 4-13 4-14

. 4-15

4-15 4-16 4-19 4-21 4-21 4-22

4-24 4-26

5 Troubleshooting

Contents

Problems and Solutions..

sending.

Receiving..

copying

Telephone

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

.............................................5-l

Document jam Document doesn‘t enter the feeder properly. Documents cannot be fed into the fax machine Password security documents cannot be sent.. You hear ringing but other machine does not answer. The receiving party image quality is poor.. Documents you sent are received blank. One-touch or speed dial faxing does not work

........................................

Manual reception doesn’t work.

Recording paper is jammed

Received copies are blank. The

telephone

Received documents are excessively curled Polling reception doesn’t work Received document image quality is poor

.............................................

Nothing comes out of the paper slot.. No image appears on the paper..

Print quality of the copy is poor

......................................... 5-6

One-touch and speed dialing don’t work

Call reservation does not work The telephone does not ring. When you press SPKR you hear nothing

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rings continuously

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.5-l

.5-2 .5-2

.5-2 .5-3

..5- 3

.5-3

5-l 5-1

5-2 5-3 5-3 5-3

5-4 5-4 5-4 5-4 5-5 5-5 5-5

.5-5

5-6 5-6 5-6 5-6

6 Maintenance

7 Technical Specifications

Glossary

Cleaning the Interior of the Fax Machine . . . . . . . . . . . . . . . . . ...6-1

Cleaning the Exterior of the Fax Machine . . . . . . . . . . . . . . . . . . . . 6-2

vii

PriorityFax 3000 Manual

Index

viii

Introduction

The Epson PriorityFax™ 3000 is an advanced desktop facsimile machine and telephone that combines high speed and quality with a wide range of features.

Features

In addition to its compact design and ease of operation, this fax machine offers the following.

High-speed transmission An automatic document feeder holding up to five pages at a

time A multi-featured telephone including one-touch and speed

dialing, last number redial, and hold An LCD/clock display to keep you informed of the machine’s

operation Memory capacity for storing documents up to 28 pages long A recorded message for incoming fax callers An automatic paper cutter Activity reports that document faxes sent and faxes received A convenience copier capability Delayed send, which allows you to send documents when

telephone rates are lower Programmable password security Three levels of resolution

photos --

Transmission verification to confirm that your document

reached its destination A confidential mail box.

to provide superior document transmission quality

-including a 16-shade gray scale for

Introduction-l

PriorityFax 3000 Manuals

About This Manual

Conventions Used In This Manual

This manual provides step-by-step instructions for setting up and operating the fax machine.

Chapter 1 contains information on unpacking, setting up, connecting and testing the fax machine.

Chapter 2 provides basic information on using the fax machine, including using one-touch and speed dialing.

Chapter 3 explains using the fax machine as a telephone. Chapter 4 tells how to use all the advanced features of the fax

machine.

If the fax machine does not operate properly or the print quality is not what you expect, see Chapter 5 for a list of possible problems

and recommended solutions.

Other chapters include information on general maintenance and technical specifications. There is also a glossary of terms and an index.

Note

Notes contain important information and useful tips on the operation of your fax machine.

WARNING

Warnings must be followed carefully to avoid damage to your fax machine and to ensure that it operates correctly.

Introduction-2

Introduction

Where to Get

Help

Customer service for Epson products is provided by a network of authorized Epson Customer Care Centers throughout the United states.

Call the Epson Consumer the following:

Customer Care Center referrals

Technical support referrals

Information on Epson User Groups.

To locate or purchase accessories or supplies, contact your nearest

Epson dealer or call 1-800-873-7766.

Information Center at l-800-922-8911 for

Setting Up the PriorityFax

This chapter takes you through the steps of unpacking, assembling, and testing the fax machine.

Unpacking the Fax Machine

Output tray wire paper holders

Paper rest

Epson PriorityFax 3000 unit

Output tray

Output tray base

Output tray paper guide

As you unpack the fax machine, check that you have all the items shown below and none have been damaged during transportation.

Handset curled cord

Telephone handset Recording paper roll

Telephone line cord

Paper rest wire

After removing the contents, store the packaging materials in case

you ever need to transport your fax machine.

1-1

PriorityFax 3000 Manual

WARNING

Lift the fax machine by its body, never by the telephone handset or cradle.

Choosing a Place for the Fax Machine

When you select a

following in mind.:

•

Place the fax machine on a flat, stable surface

•Select a vibration-free area

•

Locate the unit near a telephone wall jack and a standard grounded outlet

WARNING

•

Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.

• Avoid using electrical outlets controlled by wall switches or automatic timers. Disruption Of power can wipe out information in the unit’s memory.

•

Avoid using outlets on the same circuit with large motors or other appliances that might disturb the power supply.

• Keep the unit away from potential sources of interference, such as loudspeakers or the base units of cordless telephones.

location for your fax machine, keep the

Assembling the Fax Machine

1-2

To assemble the fax machine, you need only do the following:

• Connect the handset

•

Plug in the line cord

•Install the output tray and paper rest

•Attach the Quick Reference sticker.

Setting Up the PriorityFax

Connecting the Handset

Connecting the Fax Machine to the

Telephone Line

Installing a single-line

telephone connection

The first step in assembling the fax machine is attaching the handset to the unit. Locate the insert opening on the left side of the

telephone cradle and plug in the curled handset cord. Push firmly

to be sure it is locked.

There are two types of connections for installing your fax machine: single-line and multi-line

A single-line connection is the preferred solution for installing the fax machine. To hook up to a singleline connection, perform the following steps.

Plug one end of the telephone line cord (the flat cord) into the back of the fax machine, as shown below.

1-3

PriorityFax 3000 Manual

Plug the other end into your modular telephone wall jack (USOC RJ11C). Make sure both ends of the cord click securely into place.

If you have the older 4-prong telephone wall jack, you must use a modular 4-prong adapter (USOC RJA1X). Plug the adapter into the wall jack and then plug the telephone cord into the adapter, as shown in the illustration below.

Installing a multi-line

telephone connection

Most offices have key systems or PBXs. Although in many cases it is relatively easy to connect the fax machine to a key system or a PBX, we suggest that you contact the company

that installed your organization’s telephone system and ask them to connect the fax machine for you.

It is preferable to have a separate line to the fax machine.

This way, you can leave the unit in Automatic Answer mode

24 hours a day and derive full benefit from the fax machine’s unattended operations capabilities.

If the fax machine is connected to a multi-line system, ask your installer to connect the fax machine to the last line on

the system. This prevents the fax machine from being

activated each time a telephone call comes into your office.

1-4

Setting Up the PriorityFax

Installing the Output Tray and Paper Rest

Installing the output tray

There are two types of paper holders for the PriorityFax:

the output tray for holding documents sent to or copied by you, and the paper rest for holding documents you have just sent to others.

The larger of the two paper holders, the output tray, receives incoming and copied

documents.

You can position the output tray at a 90° angle to the fax machine at the front edge of the table you are using, so that incoming or copied documents fall directly into the output tray.

Note:

Using the output tray is optional. If you install only the output tray base, you can collect incoming or copied documents on the table or other surface you are using for the fax machine.

To install the output tray base and the output tray, follow these steps:

Place the output tray base on the table in front of you, with the tabs on the output tray base pointing away from you. Then insert the wire output tray paper guide into the holes on either side of the output tray base so that the bend in the wire paper guide points toward you, as shown in the following illustration.

1-5

PriorityFax 3000 Manual

Place the fax machine at the edge of the table and locate the two notches on the front underside of the fax machine.

Holding the output tray base level, press the tabs extending from the output tray base into the notches on the front of the fax machine, as shown in the following illustration.

1-6

Place the output tray in front of you and insert each of the two wire paper holders into the holes at the edge of the output tray, as shown below.

Rear

Front

Setting Up the PriorityFax

To attach the output tray to the output tray base, locate the holes on either side of the output tray base. Then insert the pegs on either side of the output tray into these holes, as shown below.

This tray can be used in a horizontal position instead of

the vertical position shown on the next page. If you plan to

use the tray in the horizontal position, insert the pegs into

the rear slots instead of the front holes. Then push the

output tray as far back as it will go.

1-7

PriorityFax 3000 Manual

When the output tray is installed, it hangs over the edge of the fax

machine operating surface to catch your incoming or copied

documents, as shown below.

installing the paper rest

1-8

The smaller of the paper holders, the paper rest, is used to hold documents that you have just faxed to others. To install the paper rest, follow these steps:

Locate the grooves at the back of the fax machine, right below the

back control panel.

Setting Up the PriorityFax

Holding the paper rest at about a 45° angle to the fax machine, press the tabs extending from one end of the rest into the grooves, as shown in the following illustration. If you wish, you can also

install the paper rest wire as shown below. Do not use the paper rest wire with legal-sized documents.

Attaching the Quick Reference Sticker

Make sure that the tray fits evenly and securely.

Attach the Quick Reference sticker as follows:

Remove the backing from the adhesive side of the sticker.

Place the sticker in the blank space on the far left of the top control panel.

1-9

PriorityFax 3000 Manual

Plugging in the

Fax Machine

Inserting the Recording Paper

Roll

The fax machine can be plugged into any standard power outlet. Make sure that the outlet is grounded and that it is not on the same line as large appliances or office machine that tend to draw a lot of power in a very short period of time, such as refrigerators and copiers. The fax machine power requirements can be found in Technical Specifications, Chapter 7.

Plug the power cord into a properly grounded electrical outlet. You do not need to turn the fax machine on or off.

The display prompts you to insert the recording paper roll.

ADD PAPER

Now you should insert the recording paper roll into the fax machine.

Follow these steps to insert the recording paper roll.

WARNING

The recording paper is heat-sensitive. Avoid exposure to high temperature, high humidity, direct sunlight, alcohol, or blueprints. Otherwise,

discolored.

documents may become

1-10

Press the paper cover button, which is located at the right edge of

the top of the machine. This opens the cover.

Setting Up the PriorityFax

Unwrap the paper roll. Hold the roll so that the free end of the paper points toward you from the top of the roll, as shown.

Note

Be sure not to insert the paper roll upside down. If the paper roll is inserted upside down, the fax

machine cannot produce an image.

1-11

PriorityFax 3000 Manual

Place the paper into the machine. Then pull approximately five inches (15 cm) of paper from the top of the roll and carefully insert the end of the paper under the paper cutter guide, as shown in the

illustration below. (Paper loading instructions are also printed inside the fax machine.)

If you’ve inserted the paper correctly, it comes out through the

front

of the machine. Make sure that approximately four inches

(10 cm) of paper protrudes from the unit. Push the recording paper cover shut until you hear a click. The

automatic cutter then cuts off the excess paper. The date/time

display appears and your fax machine is ready for use.

Note

Any time you open the recording paper cover, make sure that the paper

remains under the paper cutter guide when

you close the cover.

1-12

WARNING

Always use the proper type of recording paper in this fax machine. Epson PriorityFax paper is recommended.

Setting Up the PriorityFax

Reloading Paper

Running a Copy

Test

The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, the ADD PAPER message appears on the LCD. When you see this message, remove the old roll and follow the instructions above to insert the new roll.

A quick test of your PriorityFax is the convenience copy function. You can copy any document that is no more than 8.5 inches wide. Just follow the instructions below.

Note

When you send or copy a document, remember that the

fax machine cannot read text or images closer than 0.15 inches (3.8mm) to any of the four edges of the document.

Use copies duplicated by this machine as temporary copies only. If it is necessary to store a copy for a long time, use a copy machine to reproduce the original document.

Turn the document you wish to copy document into the feeder as shown in the illustration on the next page. If the document is less than 8.5 inches wide, adjust the document guide on the right to match the width of the paper. The paper is drawn slightly into the fax machine.

face down.

Insert the

1-13

PriorityFax 3000 Manual

The ready display appears:

START/COPY

FAX/COPY READY

STD NORMAL

Press START. The fax machine draws the original document

through the machine, and the copy begins to emerge from the slot

at the front of the unit.

Once copying is complete, the automatic cutter cuts off the page and the unit beeps. Now the copy can be removed from the output

tray.

WARNING

Do not pull on the paper while copying. You may ruin the copied image.

2 Using the PriorityFax

This chapter covers the control panels, sending and receiving documents, and the basic special features, such as one-touch and speed dial faxing, and setting the date and time.

The Control Panels

The

Top Control Panel

The buttons and switches on the top and back control panels let you control many of the fax machine’s settings.

The top control panel has a Liquid Crystal Display (LCD) and many buttons. The Liquid Crystal Display assists you in making settings and in other operations of the machine.

Note

Most of the buttons have more than one function, as you can see from their labels. This chapter explains only the fax uses of the buttons. Chapter 3 explains their telephone uses.

2-1

PriorityFax 3000 Manual

Buttons

SPKR

CALL RSRV

REDlAL

MUTE/NEXT

SPKR

(Speaker). Pressing this button allows you to dial without

lifting the handset.

CALL RSRV (Call Reservation). Pressing this button during fax

transmission allows you to talk to the receiving party after the document is sent. After the fax machine has finished sending the document, both your telephone and the telephone you called ring, and you can talk to the other party. If the called party does not answer within 3 rings, the fax machine automatically sends a Fax Back Message (page 2-8). Be sure the receiver’s fax machine has this feature.

REDIAL Pressing this button dials the most recent number called by manual sending (pressing SPKR button or lifting the

handset).

NEXT. This button is used in the customizing process (Chapters 2,

3, and 4).

S. DIAL (Speed Dial). After you have registered your most

frequently used fax numbers as described later in this chapter, you

can dial any one of them by pressing this button and two numbers

on the keypad. SET. This button is used in the customizing process (Chapters 2, 3,

and 4).

PAUSE. You can use this button in registering fax and telephone

numbers (Chapters 2 and 3).

FUNCTION. This button is used in the customizing process

(chapters 2, 3, and 4).

STOP. Pressing this button halts operation during document

transmission or copying.

Pressing this button during temporary or permanent setting cancels the operation and the fax machine returns to the initial mode.

Press this button and try the operation again, if an error occurs.

Using the PriorityFax

START/COPY

START. After dialing,

press this button to begin sending the document. If Automatic Answering is off, pressing this button starts document receiving. This button is also used for polling. See chapter 4.

COPY.

Pressing this button starts copying (as with a photocopy

machine) if you insert a document and do not dial a number.

KEYPAD.

Use these buttons for dialing, speed dialing, and for

some customizing functions Chapters 2, 3, and 4).

ONE-TOUCH.

Each button allows you to dial a complete

preregistered fax or telephone number. Chapters 2 and 3).

Microphone MIC. You speak into this microphone to record an outgoing

message Chapter 4).

The Back Control Panel

The back control panel contains only four controls.

PriorityFax 3000 Manual

AUTO ANS

ON Off

RING DELAY

TONE 20 10

Sending a Document

AUTO ANS (Automatic Answering). When this is turned on, fax

reception begins after the telephone rings the number of times set

by the RING DELAY switch. Also when this is on, a hyphen

appears opposite the AUTO ANS label in the last space of the LCD. When off, fax reception begins if the telephone handset is not picked up within ten rings.

RING DELAY. This switch is effective only when Automatic Answering is on. It selects how many times (one or four) the telephone rings before automatic fax reception begins.

SPEAKER. Use this control to adjust the volume of the internal

Speaker.

TONE PULSE. Use this switch to match the type of telephone line

you have tone for touch tone and 10 or 20 (usually 10) for rotary. Leave it set on tone if you are not sure about the type you have. If necessary, check with your telephone company to find the proper setting.

Sending a document

is a simple process, whether you use automatic sending, or manual sending. Instructions later in this chapter tell you how to make it even more simple by using onetouch and speed dial faxing.

Automatic and

Manual Sending

2-4

You can use either automatic or manual sending. For automatic

sending, you merely press the one-touch button, the speed dial

buttons, or the keypad without pressing SPKR or lifting the handset. Then you press START; you do not need to wait to hear

the fax tone. One-touch dialing and Speed dialing are explained later in this chapter.

For manual sending, you press SPKR or lift the hand& then you dial the number using a one-touch button, speed dial buttons, or the keypad. Then you wait until you hear the fax tone from the receiving fax machine before pressing START.

Automatic redialing is available with automatic sending, and

manual redialing is available with manual sending.

Included with the PriorityFax is a test document for you to send

to Epson. It is ideal for your first exercise in sending a document.

Simply perform the following steps.

Using the PriorityFax

Complete the information on the PriorityFax Test Sheet. Then insert the Test Sheet

face down

in the fax machine as shown below.

The display changes from date/time to the following:

FAX/COPY READY

STD

NORMAL

For automatic sending, simply dial the number of the receiving fax machine. Otherwise,

lift the handset (or press SPKR) and dial the

number of the receiving fax machine when you hear the dial tone.

When you hear the fax tone, press START. Then hang up if you are

using the handset.

Note

If the receiving fax machine is not using Auto Answer, a voice may answer. If that happens, simply ask the other party to start fax reception. (Since the PriorityFax is not a

speaker phone, you must use the handset to talk to the

other party.) Press START and then hang up when you

hear the fax tone.

The fax machine pulls the document through the slot as it sends it; then it beeps once when transmission is complete.

If a fax does not successfully reach its destination, the PriorityFax prints a communication error report.

2-5

PriorityFax 3000 Manual

Document Sending Cautions

Whenever you send any documents, keep these cautions in mind.

Never put more than five pages in the feeder at a time. Do not send

•

Thick paper (over 0.12 mm thick)

documents on any of the following types of paper:

• Very thin paper such as tissue, tracing, or carbon paper

• Wet, wrinkled, tom, curled, or slippery-surfaced paper

•

Paper with tape or staples.

If you need to send documents on any of these types of paper, copy them first with a photocopy machine, and then send the copies with the fax machine.

When you send a document, remember that the fax machine cannot read text or images closer than 0.15 inches (3.8 mm) to any of the four edges of the document.

Pages of a multi-page document must be between 0.06 and

0.09 mm thick If they are not, transmit them one by one or use a copier to copy them and send the copies instead.

Automatic Redialing

If a document stops partway through the feeder, press STOP to remove it. Do not open the paper cover without removing the document first

When you dial in the automatic sending mode (sending without pressing

SPKR

or lifting the handset) and if the fax number is busy, the fax machine automatically enters the Automatic Redial mode. In the Automatic Redial mode, the fax machine dials the number you just tried every five minutes until it reaches the other fax machine or until it has tried the number six times. If there is no answer, the machine hangs up after 15 rings and waits for the next scheduled try.

Using the PriorityFax

Document Sending Enhancements

Each time you send a document, you can, if you wish, choose one or more of the following enhancement options:

•

Fax Back Message. With this option, the fax machine automatically sends a message asking for a reply after it sends your document.

•

Resolution. You can change this from standard to fine or photo.

•

Contrast. You can change this from normal to light or dark for sending documents that are unusually light or dark.

•

Lead Sheet. With this option the fax machine sends a lead sheet after the document. This lead sheet contains your fax number and your name along with the fax number and name of the party receiving the fax.

Note

Other functions are also available at the time you send a document. They are described in Chapter 4.

This chapter describes how to change these items for an individual document. Two of the functions (resolution and contrast) can also be changed permanently.

You can also send a fax back message

without sending a document. See Chapter 4 for instructions.

PriorityFax 3000 Manual

Fax

back

message

When you choose this option, a message like the one below is

sent after your document. If you have not registered the receiver’s name as described later in this chapter, or if you dial

without using the one-touch button or the speed dial buttons,

only the number, not the name, of the recipient appears in the fax back message.

=== FAX BACK MESSAGE ===

TO:

FAX:

FROM:

JGS COMMUNICATIONS

213-555-1212

EPSON AMERICA

FAX:

818-555-0830

PLEASE CALL AT [FAX] 818 555 0830 To choose this option perform the following steps:

Insert the document face down in the feeder. The ready display

appears:

2-8

Press FUNCTION.

Press 0. You see the following display:

Press the # cursor key to turn Fax Back on.

Press SET twice to return to the ready display.

Send the document.

Using the PriorityFax

Remember that this turns Fax Back on for only one document. To send a Fax Back Message without sending a document see page 4-l.

Resolution

With this option, you can change the resolution from standard to either fine or photo. Standard is for typewritten or typeset text and line drawings; fine is for newsprint and detailed drawings; and photo is for photographs.

The fine and photo modes give more detail, but they are slower

than the standard mode; therefore, use the photo mode only for photographs and the fine mode only when necessary.

To choose the fine or photo mode, follow the steps below:

Insert the document face down in the feeder. The ready display

appears.

Press FUNCTION.

Press 1. You see the following display:

RESOLUTION

STD

Press the * or # cursor keys to select from the standard, fine, or

photo options.

press SET twice to return to the ready display.

Send the document.

Remember that this changes the resolution for only one document. To change it permanently, see page 4-2.

2-9

PriorityFax 3000 Manual

You can use this feature in certain cases if the document

you

are sending is unusually dark or light. If the document is light, choose light; if the document

is dark, choose dark.

Use this procedure only with fine resolution. In standard resolution, the PriorityFax automatically adjusts the contrast, and in photo resolution, the contrast cannot be adjusted.

To select dark or light, follow the steps below: Insert the document face down in the feeder. The ready display

appears.

Press FUNCTION.

Press 2. You see the following display:

2-10

Press the * cursor key to choose dark or the # cursor key to

choose light.

Press SET twice to return to the ready display.

Send the document.

Remember that this changes the contrast for only one document. To change it permanently, see page 4-3.

Using the PriorityFax

Lead sheet

When you choose this option, a message like the one below is sent after your documen

As you can see, it includes the number and name of both the sender and the recipient. You need to register the recipient’s name as well as your number and name as described later in this chapter. If you choose the number of pages option, as described in the following procedure, the lead sheet also includes the total number of pages.

=== LEAD SHEET ===

EP PRODUCTIONS

FAX:

332 555

1204

EPSON AMERICA

FAX:

818 555

1212

fax number manually instead of using one-touch or

FROM:

If you dial

TO:

the

speed dial (explained later in this chapter), the name of the recipient does not appear.

To choose this option, perform the following steps: Insert the document face down in the feeder. The ready display

appears.

Press FUNCTION.

Press 8. You see the following display:

Press the # cursor key to turn Lead Sheet on.

Press SET once to return to the function display.

2-11

PriorityFax 3000 Manual

S. DIAL

Press 6.

Press either cursor key. The following display appears:

You see the following display:

TOTAL PAGES

Use the keypad to enter the total number of pages in the document you are sending. If the number is less than 10, enter a 0 before it. For example, enter 03 for a three-page document.

Press SET twice to return to the ready display. Send the document.

Sending Documents More Than Five Pages Long

2-12

Remember that you can turn on the Lead Sheet for only one document.

You can send documents longer than five pages if you make sure

that

the feeder never has

The easiest way to send more than five pages is to follow the steps

below:

Insert the first five pages of your document face down. Since the

fax machine sends the bottom page first, the pages are sent in the

correct order.

Dial the fax number and press START when you hear the fax tone.

more than five pages in it at one time.

Using the PriorityFax

As the pages are fed into the fax machine, notice when there is only one page left. Then place the next four pages face down on top of the page that is still in the feeder and push them gently in as

far as they will go. Continue performing step 3 as often as necessary until the entire

document has been sent. If the last page in one group has been drawn completely through

the fax machine, you can still put additional pages in the machine

without redialing if you do so before the beep sounds. However, if you have selected the FAX BACK MESSAGE or

LEAD SHEET option, you need to insert additional pages into

the feeder before the fax machine starts feeding the last page in the group.

Receiving Documents

AUTO ANS

ON OFF

Automatic Reception

RING DELAY

4 1

The PriorityFax can receive documents either automatically or

manually; you make the choice with the AUTO ANS switch on the

back control panel. If Automatic Answering is on, fax reception is

automatic; if it is off, fax reception is manual. Automatic reception is recommended unless you have only one

line for both faxing and telephoning. If Automatic Answering is on, you need not answer your

telephone

when it rings. On the fourth ring the fax machine begins fax reception. If you pick up the handset before four rings, you can use the fax machine as a telephone.

If you wish, you can use the RING DELAY switch on the back

control panel to have the fax machine begin transmission on the first ring.

The document you are receiving begins appearing from the paper

slot at the front of the fax machine. The automatic cutter cuts off each page as it is received, and the machine beeps once when transmission is complete.

Do not touch the received document until it is completely out of the front paper slot. Pulling on a document that is still coming out

of the fax machine can decrease the quality of the printing.

Manual Reception

If Automatic Answering is off, lift the handset and speak to the other Party when the phone rings.

PriorityFax 3000 Manual

If the other party is telephoning you and not trying to send a fax, simply use the PriorityFax as an ordinary telephone, but if the other party wants to send you a fax or if you hear a constant tone

from the other party when you lift the handset press START and

hang up. The document you are receiving begins appearing from the paper

slot at the front

each page as it is received; and the machine beeps once when

transmission is complete.

Do not touch the received document until it is completely out of the front paper slot. pulling on a document that is still coming out of the fax machine can

of the fax machine; the automatic cutter cuts off

decrease the quality of the printing.

Basic

Customizing

Procedures

Setting the Date and

Time

Don’t worry

switch off and are

After ten rings with

reception anyway.

Note

Now that you have been introduced to the basics of sending and receiving documents on your PriorityFax, you can begin customizing your fax machine. This section has the basic customizing features, and Chapter 4 has the more advanced ones.

To set the correct date and time for the display, perform the

following steps:

Make sure no document is in the machine.

Press FUNCTION. You see the following display:

about

If a telephone connected in parallel with your fax machine is used during receipt of a document, the received

missing a fax if you leave the AUTO ANS

away

and unable to answer your telephone.

answer, the fax machine begins automatic

document may include distorted characters.

2-14

FUNCTION(0-8)?

Press 6 to choose date and time setting. You see the following

display:

Using the PriorityFax

Use the keypad to enter the correct numbers in the display. Ignore the slashes and the colon. They appear automatically. If you make

a mistake, use the l cursor key to move the cursor to the incorrect

digit, and enter the correct one.

Registering Your Number and Name

When the date and time are correct, press SET twice. new date and time are registered and appear on the display.

After you use the following procedure to register your number and name, they are automatically printed (along with the page

number) at the

makes it easy for the recipients of your faxes to identify and keep straight all the pages you send.

To register your fax number and name, perform the following steps:

Make sure no

Press FUNCTION.

Press 1 to choose the register mode.

top of each page of each document you send. This

document is in the machine.

Now the

Press 1. You see the following display:

RTI/TTI

FAX:_

2-15

Enter your fax number using the keypad. You can enter up to 22 digits, but the display can show only the last 15 entered (16 when you enter 22 digits).

REDIAL

Entering letters instead of numbers

If you make a mistake, see Erasing

on page 2-25.

Numbers and Names

When your fax number is entered, press NEXT so you can enter a name, such as your own name or your company’s name. You see the following on the display.

Enter your name using the method explained below.

When the display asks you for a name, you cannot enter letters directly because the keypad enters only numbers. You must use a

special method to convert numbers into letters, as shown on the chart on the next page.

2-16

Using the PriorityFax

Character Code Table

char code

Space 00 @

01 02

03 04 05 06

08 H 09

10 J

13 M

0 1 2 3 4 5 6 22 V 54 7 8 24 9

17 Q

19 S

20 21

25 26 Z 27 28 29 30 31

Char

Code

A 33

B C D E F 38

34 35 36

G 39

K L

N O 47 P

X Y 57

[ Not used

]

41 42

43 44

45 46

48 49 50 51 52

55 56

58 59 60 61 62 63

For example, to enter the name Epson, you first find E on the chart and see that its code is 37. Then press the 3 and the 7 keys. A capital E appears on the LCD. Next look up P and enter its code (48). Continue with the rest of the letters, entering 51, 47, 46. Do not press any other keys between the codes.

PriorityFax 3000 Manual

As you enter your name, you see each character appear on the

display. If you want to enter a space, enter 00. If you make a mistake, use the * cursor key to move the cursor to the incorrect digit, and enter the correct one.

You also use this same method and chart for registering names for one-touch and speed dial numbers, which are explained in the next

section.

Press SET three times to return to the date/time display.

One-touch and Speed Dial Faxing

Registering one-touch fax numbers

You can dial the fax numbers you use most often by pressing only

one key

(for up to five fax numbers) or only three keys (for up to 30 more numbers). Once you register them as described below, the numbers are in the memory of the PriorityFax for easy access.

Anytime you want, you can print out all the one-touch or speed dial numbers you have registered. See the instructions at the end of each section.

You can register up to five fax numbers for dialing frequentlycalled numbers by pressing just one of the five buttons to the left of the keypad. You can also assign sets of fax numbers to groups so

that you can use some advanced features discussed in Chapter 4. Groups can be chosen now or at a later time. First you must register the fax numbers.

To register the one-touch fax numbers, follow the steps below.

You can assign any one-touch or speed dial number to one

of five groups, numbered from 1 through 5. Then you can

use the groups when you want to use broadcasting or

sequential polling, which are described in Chapter 4. Assigning a fax number to a group is shown in Step 8 below. (It is not necessary to assign a one-touch or speed dial number to a group).

Using the PriorityFax

Make sure no document is in the machine.

Press FUNCTION.

Press 1 to enter the register mode

Press 3 to choose the one-touch fax number mode. Then press the top on&ouch button. You see the following display:

FAX ONE TOUCH

FX1:_

Enter the first fax number using the keypad. You can enter up to 22 digits, but the display can show only the last entered (16 when you enter 22 digits).

If you make a mistake, use the * cursor key to move the cursor to the incorrect digits, and enter the correct one.

To register a number to dial out on a PBX or an international access code, enter the number or code, press PAUSE, and then enter the fax number. The pause appears as a P in the display. For example, if your telephone system requires you to dial 9 before

dialing a number, you could enter the following: 9 PAUSE

5551212. The following would appear on the LCD

FX1:9P5551212.

2-19

PriorityFax 3000 Manual

MUTE/NEXT

Press NEXT. The following display appears:

Enter the name of the person or company associated with the fax number, using the instructions on entering letters on page 2-17. When the name is correct, press NEXT. You see the following display:

ONE TOUCH

GROUP: *00

If you do not want to assign this number to a group, press NEXT to return to the fax number display. If you do want to assign this number to a group, enter the group number and press NEXT.

HOLD/SET

Printing a one-touch fax

number list

Now your display shows FX1: and the first 12 digits of the number you just registered. Write the name corresponding to the on&ouch number beside the appropriate button to the left of the keypad. Then press the next one-touch button. Repeat the steps above for up to four more one-touch numbers.

When you are through registering one-touch numbers, press SET three times to return to the date/time display.

To check your work or for reference, you can print a list of the one-

touch numbers you have registered by performing the following steps:

Make sure no document is in the machine.

2-20

Using the PriorityFax

Press FUNCTION.

Press 2.

Press the # cursor key until you see the following display:

FAX ONE TOUCH #

Press START. The list begins printing.

Using one-touch faxing After you have registered the one-touch numbers, you can send a

fax to any of those numbers in just three steps: Insert the document in the feeder. The ready display appears:

FAX/COPY READY

STD

Press the one-touch button for the number you want to use;

then press START.

If you have not registered a number for the button you pressed,

the message NOT REGISTERED appears.

When you press START, the fax machine starts feeding the first

page and starts dialing. If the receiver’s fax machine answers, the PriorityFax starts

transmission automatically. If the receiver’s fax machine is busy,

the PriorityFax automatically enters the automatic redial mode. You can also use a one-touch button for dialing after pressing

SPKR or lifting the handset. (This is manual sending). In this case, you need to press START after hearing the fax tone from the

receiver’s fax machine, and it will not enter the automatic redial mode.

NORMAL

PriorityFax 3000 Manual

Speed dial faxing

Registering speed dial fax

numbers

You can access up to 30 numbers for dialing frequently-called fax numbers by pressing S. DIAL and two number keys. First you must register the fax numbers.

Speed dial may be used for telephone numbers as well as faxnumbers.

To register the speed dial fax numbers, follow the steps below:

Note

You can assign any one-touch or speed dial number to one

of five groups, numbered from 1 through 5. Then you can use the groups when you want to use broadcasting or sequential polling, which are described in Chapter 4.

Assigning a fax number to a group is shown in Step 8

below. (It is not necessary to assign a one-touch or speed

dial number to a group).

Make sure no document

is in the machine.

2-22

Press FUNCTION.

Press 1 to enter the register mode.

Press 4 to choose the speed dial fax number mode. You see the following display:

SPEED DIAL

#01:

Using the PriorityFax

You can enter up to 30 speed dial fax numbers, numbered 01 through 30. The underline is the cursor. The two digits before the colon are the speed dial number. Use the # cursor key to move the cursor to the right of the colon.

Enter the first fax number using the keypad. You can enter up to 22 digits, but the display can show only the last 15 entered (16 when you enter 22 digits).

Note

If you make a mistake, use the l cursor key to move the cursor to the incorrect digit, and enter the correct one.

dialing a number, you could enter the following 9 PAUSE

5551212. The following would appear on the LCD: #01:9P5551212

REDIAL

Press NEXT to enter the name of the person or company associated with the fax number.

Enter the name using the instructions on entering letters on page

2-17.

When the name is correct, press NEXT. You see the following

display:

SPEED DIAL

GROUP: *00

If you do not want to assign this number to a group, press NEXT to return to the fax number display. If you want to assign this number to a group, enter the group number and press NEXT.

2-23

Now your display shows #0l and the first 12 digits of the number you just registered. To register another number make sure the

cursor is under the first digit after the # sign, enter 02 and repeat

the process until you have registered all the speed dial numbers you need, up to a total of 30. When you are through registering numbers, press SET three times to return to the date/time

display.

Write the names corresponding to the speed dial numbers on the

label under the handset.

Printing a speed dial fax number list

To check your work or for reference, you can print a list of the sped dial numbers you have registered by performing the

following steps

Make sure no document

Press FUNCTION.

is in the machine.

Press 2.

Press the # cursor key until you see the following display.

SPEED DIAL #

Press START. The list begins printing.

2-24

Using the PriorityFax

Using speed dial faxing

After you have registered the speed dial numbers, you can send a fax to any of those numbers in just three steps:

Insert the document face down in the feeder. The ready display appears.

Press S. DIAL

Press the two numbers on the keypad corresponding to the

number you

want to use and press START.

If you have not registered a number for the button you pressed, the message NOT REGISTERED appears.

When you press START, the fax machine starts feeding the first

page and starts dialing. If the receiver’s fax machine answers, the PriorityFax starts

transmission automatically. If the receiver’s fax machine is busy, the Priorityfax automatically enters the automatic redial mode.

You can also use the speed dial buttons for dialing after pressing

SPKR or lifting the handset. (This is manual sending.) In this

case, you need to press START after hearing the fax tone from the

receiver’s fax machine, and it will not enter the automatic redial mode.

Erasing Numbers

and Names

Erasing Numbers

If you wish to erase a fax number, a telephone number, or a name, use the instructions in this section.

To erase a number follow these steps:

If not already shown, bring up the number

the display.

Make sure the cursor is under the first number of the item you wish to erase.

Press PAUSE three times to erase the number.

You may now enter a new number. If you would rather return to the date/time display without

entering a new number, press SET three times.

2-25

PriorityFax 3000 Manual

Erasing Names

The Add Paper Message

To erase a name, follow these steps: If not already shown, bring up the name on the display.

Make sure the cursor is under the first letter of the name you wish to erase.

Press 0 twice to erase the name.

You

may

now enter a new name.

If you would rather return to the date/time display without entering a new name, press SET three times.

The STOP button does not operate during most of the

registration modes described in this chapter.

The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, the ADD PAPER

message appears. When you see this message, remove the old roll

and follow the instructions in Chapter 1 to insert the new roll. If the PriorityFax runs completely out of paper while receiving a

document, it can still receive up to 28 pages and store them in its memory. If this happens, you see the ADD PAPER message on the

LCD. Then insert the new roll of paper following the instructions in Chapter 1.

Then, the unit will print the received document out of memory automatically.

Using the PriorityFax

Activity Reports

Every 12 hours your PriorityFax automatically prints an activity report. This report includes the following information for each fax: date, time, whether sent (TX) or received (RX), destination, mode, and result (OK means that it was successfully

If you have sent and received 45 faxes before the 12-hour interval is over, the message PLS PRINT REPORT appears on the LCD. When this happens, perform the following steps. to print the activity report:

Make sure no document is in the machine.

Press FUNCTION.

Press 2 to select the print mode. You see the following display:

sent

or received).

Press START. The report is printed out.

If the PLS PRINT REPORT message appears frequently, you can have the activity report automatically printed more often by changing the activity report interval, as explained in Chapter 4.

After printing is over, the LCD returns to the function display.

Press SET to return to the date/time display.

2-27

PriorityFax 3000 Manual

Automatic Sending and Manual Sending

Automatic Sending

Automatic sending is transmission without pressing SPKR or picking up the handset. In this transmission, you need not wait

for the fax tone from the receiver’s fax machine. You simply

press START after dialing setting. In this transmission, you can use the following functions:

Transmission in Epson Proprietary mode (15 seconds/A4 standard document)

Automatic redialing

In this transmission, you cannot use the following function:

Manual redialing

If your fax machine is waiting for delayed polling or delayed

sending and the display is “DELAY WAITING,” you cannot use automatic sending.

Manual sending is transmission by pressing SPKR or picking up

the handset. In this transmission, you need to press START after

hearing the fax tone from the receiver’s fax machine.

2-28

In this transmission, you can use the following function:

Manual redialing

In this transmission, you cannot use the following functions:

Transmission in Epson Proprietary mode (15 seconds/A4

standard document)

Automatic redialing

Note

Epson Proprietary mode works for fax transmission only to Epson PriorityFax with this mode.

Using the PriorityFax as a Telephone

The PriorityFax offers you sophisticated, yet easy-to-use telephone capabilities. You can use this fax machine for voice conversation

even when it is set to automatic fax reception mode.

This chapter covers operating the control panels, standard dialing, redialing, and one-touch telephone dialing.

The Control Panels

The top Control Panel

This section describes the PriorityFax telephone controls on the top and back panels.

All numbers are dialed from the numeric keypad on the top

control

standard touch-tone telephone dial. The * and # are the cursor keys that enable you to move left and right within the display.

panel of the fax machine. This pad is identical to the

3-1

PriorityFax 3000 Manual

The four buttons to the right of the keypad and just below the Liquid Crystal Display (LCD) are used (from left to right) as

follows:

Before dialing, the buttons function as

SPKR (Speaker), REDIAL, and S. DIAL (Speed Dial).

After you dial, the four buttons function as

CALL RSRV (Call Reservation, used for faxing only), MUTE, HOLD, and FLASH.

After the FUNCTION button has been pressed, the buttons act as NEXT, SET, and PAUSE.

Buttons are discussed below only as they relate to telephone operations. For information on button use for fax operations, see chapter2

KEYPAD. The keypad is used to dial telephone numbers, speed

dial numbers, and for registering one-touch numbers.

3-2

SPKR (speaker). Pressing this button allows you to dial a

telephone number without lifting the handset.

Note

The PriorityFax is not a speaker phone. You cannot speak

to someone on the other end of a call without lifting the

handset.

REDIAL Pressing this button dials the most recent number called.

Using the PriorityFax as a Telephone

MUTE. Pressing this button when you are in the middle of a

telephone call silences your conversation momentarily. Press

MUTE again to reenter the conversation. Hanging up the handset

when MUTE is on breaks the telephone connection.

HOLD. Pressing this button stops the transmission of sound to

and from the other party. The connection is not broken even if

the handset is returned to the telephone cradle while HOLD is

on. Resume transmission by pressing the HOLD button again or

removing the handset from the cradle (if so positioned).

PAUSE. You can use this button in registering one-touch

telephone numbers, as described later in this chapter.

FLASH. You can use this button for special telephone company

features you may have installed, such as call waiting.

Note

Call waiting is discouraged for use with this fax machine because it may interfere with fax transmission and

reception.

FUNCTION. You can use this button in registering one-touch

telephone numbers, as described later in this chapter.

ONE-TOUCH. Each button allows you to dial a complete pre-

registered telephone or fax

number.

3-3

PriorityFax 3000 Manual

The Back Control Panel

The back control panel has only two controls that have telephone uses.

SPEAKER

the fax machine allows you to adjust the speaker sound from low

to high (left to right) or back. This dial controls the speaker

volume of the fax machine, not the handset (listening) volume.

(volume). Moving this dial on the back control panel of

Adjusting the

Handset Volume and Ringer Switches

3-4

TONE/PULSE.

you have. Leave it set on tone if you are not sure about the type you have. If necessary, check with your telephone company to find

the proper setting.

The handset of the fax machine is used like the handset of any

other telephone.

To adjust the listening volume of the handset, perform the

following steps: Locate the

cradle.

Set this switch to match the type of telephone line

HANDSET

switch on the left side of the telephone

Using the PriorityFax as a Telephone

Move the switch left to H for higher volume and right to N for lower (normal) volume.

To adjust the ringer switch Locate the RINGER switch on the left side of the telephone cradle

to the right of the HANDSET switch.

Move the switch left to H for high, center to L for low, or right to

OFF for no ringing.

Using Standard Dialing

There are two ways to start dialing a telephone call: lifting the

handset or pressing the SPKR button.

To use the handset, simply lift the handset off the cradle, wait for a dial tone, and dial the number.

To use the SPKR button, follow these steps: Press SPKR.

Leaving the handset in its cradle, wait for the dial tone, and then dial the number.

Note

Remember that you can adjust the speaker volume by moving the dial on the back control panel of the fax machine.

When you hear the number start ringing, lift the handset. PriorityFax does not act as a speaker phone. You cannot speak to someone on the other end without using the handset.

The

3-5

PriorityFax 3000 Manual

Using Manual Redialing

SPKR

CALL RSRV

SPKR

CALL RSRV

When you receive a busy signal, you can use redialing to save time by pushing just two buttons to try the number again.

There are two redial methods: manual, which is mainly for telephone redialing, and automatic for fax number redialing. See Chapter 2 for information on automatic redialing.

To use manual redialing:

When you receive a busy signal, either press SPKR or hang up.

When you want to redial the same number, press SPKR or lift the

handset.

When you hear the dial tone, press REDIAL. feature dials the last number dialed. If you tried a different

number between the busy signal and this redial attempt,

calls the second number.) If you pressed the SPKR button, be sure

(Remember that this

REDIAL

to lift the handset when ringing begins.

One-touch Telephone Dialing

3-6

Manual redialing may also be used to send a fax. See chapter 2.

The PriorityFax allows you to access up to five telephone numbers

for dialing frequently-called numbers by pushing just one of the five buttons to the right of the keypad. First you must register these one-touch numbers.

Any time you want, you can print out all the one-touch numbers you have registered. See the instructions at the

using the PriorityFax as a Telephone

Registering One-touch

Telephone Numbers

To register the one-touch telephone numbers:

Make sure no

Press FUNCTION.

Press 1 to choose the register mode.

document is in the machine.

Press 2 to choose the one-touch telephone number mode. Then

press the top one-touch button. You see the following display:

Enter the first telephone number using the keypad.

Note

You can enter up to 22 digits, but the display can show

only the last 15 entered (16 when you enter 22 digits). If you make a mistake while entering a number, the *

cursor key to move the cursor to the use incorrect digit, and enter the correct one.

3-7

PriorityFax 3000 Manual

To register a number to dial out on a PBX or an international

access code,

enter the number or code, press PAUSE, and then

enter the telephone number. The pause appears as a P in the display. For example, if your telephone system requires you to dial

9 before

dialing a

number, you could enter the following: 9 PAUSE

5551212. The following would appear on the LCD TL1:9P5551212

Write the name corresponding to the one-touch number beside the

button

to the left of the keypad. Press NEXT. Now your display shows TL2. Repeat the steps above for up to four more one-touch numbers.

When you are through registering one-touch numbers, press SET

three times to return to the date/time display.

Printing

a one-touch

telephone number list

To check your work or for reference, you can print a list of the one-

touch numbers you have registered by performing the following

steps: Make sure no

Press FUNCTION.

document is in the machine.

Press 2.

Press the # cursor key until you see the following

display:

TEL ONE TOUCH #

Press START. The list begins printing.

3-8

Using the PriorityFax as a Telephone

Using One-touch Telephone Dialing

SPKR

CALL RSRV

After you have registered the one-touch numbers, you can call any

of those telephone numbers in just two steps:

Press SPKR or lift the handset and wait for a dial tone.

Press the one-touch button for the number that you wish to call. If

you pressed SPKR, lift the handset when the call begins ringing.

If you have not registered a number for the button you pressed, the message NOT REGISTERED appears.

3-9

Using the PriorityFax Advanced Features

Your PriorityFax has expanded capabilities to afford enhanced document transmission and security. The following list allows

you to easily select those features appropriate to your faxing needs.

Feature

Fax BackMessage Resolution Contrast

Beeper.........

Transmission Verification. Automatic Redialing Broadcasting.. Group 2 FAX Machine Transmission.. Outgoing Message

Printing Lists

Changing the Activity Report Interval

Confidential Mail Box Delayed Send Password Security Polling..

Note:

......................................

........................................

........................................................

.......................................

You can use only one

...............................

................................

..........................

...............................

..................................

................

........................................

.................

..............................

........ ............................

................................

of the functions using the memory

of the PriorityFax for just one document at a time.

Page No.

4-1 4-2 4-4 4-5 4-5 4-7 4-8 4-9 4-10 4-13 4-14 4-15 4-19 4-21 4-23

Fax Back Message

Your fax machine allows you to send a message like the one below.

=== FAX BACK MESSAGE ===

TO:

FAX:

FROM:

FAX:

JGS COMMUNICATIONS

213 555 1212

EPSON AMERICA

818 555 0524

PLEASE CALL AT [FAX] 818 555 0524

4-1

PriorityFax 3000 Manual

If you have not registered the receiver’s name as described in Chapter 2 or if you dial without using the one-touch button or

the speed dial buttons, only the number, not the name, of the

recipient appears in the fax back message.

Setting the Resolution

Make sure no

Press FUNCTION. The following display appears:

document is in the machine.

FUNCTION (0-8)?

Press 0 to enter the fax back message mode.

FAX BACK MSG

Press SET.

FAX:

Dial the fax number and press START.

The PriorityFax has three resolutions: standard (std), fine, and

photo. Standard is the factory setting. If your ongoing resolution

needs are different from standard, you can register either fine or

photo with the following procedure. Then all your documents are sent at the new resolution you have chosen, unless you change the setting for an individual document as explained in Chapter 2.

Using the PriorityFax Advanced Features

Note

The fine and photo modes give more detail, but they are slower than the standard mode; therefore, use the photo mode only for photographs and the fine mode only when

necessary.

Make sure no document is in the machine.

Press FUNCTION.

Press 7 to select user-definable switches. You see this display.

Press 1. The following display appears:

S. DIAL

HOLD/SET

Press the * or # cursor keys to select from the standard, fine, or photo options.

Press SET three times to register your selection and return to the

date/time display.

Remember that this procedure changes the resolution for

all

documents. Follow the instructions in Chapter 2 to change the

resolution

for only

one

document.

4-3

PriorityFax 3000 Manual

Setting the Contrast

Your fax machine has three contrast settings: normal, light, and dark. While you can change contrast on a case-by-case basis as described in Chapter 2, this procedure allows you to set a contrast other than the normal setting that will remain change it.

Use this procedure only if you are using fine resolution. In standard resolution, the fax machine automatically adjusts

the contrast, and in photo resolution, the contrast cannot be adjusted.

Make sure no document is in the machine.

Press FUNCTION.

Press 7

to select user-definable switches.

in effect unless you

Press 2

Press the * or # cursor keys to choose one of the three options: normal, light, or dark If you have a light document, choose light, and if you have a dark document, choose dark.

Press SET three times to register your selection and return to the date and time display.

Remember that this procedure changes the contrast for documents. Follow the instructions in Chapter 2 to change the contrast for only one document

to select contrast.

all

Using the PriorityFax Advanced Features

Setting the Beeper

If you do not want the beeper to sound, use the following steps to turn the beeper off.

Make sure no document is in the machine.

Press FUNCTION.

Press 7 to select the user-definable switches.

USER SW (1-9)?

Press 3 to select beeper.

BEEPER

Press the * or # cursor key to choose the off option.

Setting the Transmission Verification

Press SET three times to register your selection and return to the date and time display.

Transmission verification is a printout that confirms that your fax reached its destination. This feature must be selected before you send the document for which you want a verification. An example is shown on the next page.

NOTE

If your document does not successfully reach its destination, the PriorityFax prints an error report, even if the transmission verification is not on.

PriorityFax 3000 Manual

XMT VERIFICATION 12/04/89 06:55 DESTINATION : MODE PAGE (S) RESULT

PRIORITYFAX 3000

Make sure no document is in the machine.

Press FUNCTION.

Press 7 to select the user-definable switches.

JGS COMMUNICATIONS

G3 STANDARD

USER SW (1-9)?

4-6

Press 5 to select transmission verification.

Press the * or # cursor key to turn the option on.

Press SET three times to register your selection and return to the

date/time

Now every time you send a document successfully, a transmission verification message prints out automatically from your fax machine.

display.

Using the PriorityFax Advanced Features

Changing Automatic Redial Settings

lf you are using automatic sending and the fax number you dial

is busy, the fax machine automatically enters the automatic redial mode. This feature leaves you free to continue with other work without neglecting to send out that important fax

document. The factory setting for Automatic Redial causes the PriorityFax to

redial the number you tried every five minutes until it reaches the

other fax machine or until it redials six times. If you want to

change the number of tries or the number of minutes between

tries, follow these steps:

Make sure no document is in the machine.

Press FUNCTION.

Press 1 to enter the register mode.

Press 7 to enter the automatic redial mode.

AUTO REDIAL

# OF TRIES: 06

Enter the number of times you would like the automatic redial feature to call the fax number in the event of a busy signal. Use a zero before a singledigit entry, such as 03 for three tries. The maximum is 15, and 00 turns off the feature.

Press NEXT. The following display appears:

4-7

PriorityFax 3000 Manual

Enter the number of minutes you would like the automatic redial feature to wait between tries of the fax number in the event of a busy signal. Use a zero before a single-digit entry, such as 03 for three minutes.

Press SET three times to return to the date/time display.

Using Broadcasting

Broadcasting allows you to send the same document to several different fax machines in one operation. Broadcasting requires that you have already set up one-touch and/or speed dial numbers and assigned them to groups, as described in Chapter 2. If one-touch and/or speed dial number groups have been registered, follow these steps:

Insert a document face down in the feeder. The ready display appears:

FAX/COPY READY

STD

Press FUNCTION.

Press 7 to enter the special mode.

NORMAL

SPECIAL MODE

OFF

4-8

Use the * or # cursor key to select the following display:

-SPECIAL BROADCAST

Press

SET twice.

FAX:

Using the PriorityFax Advanced Features

Press the * cursor key followed by the group number from 1 to 5

that you wish to poll and then press START.

SEND

Press START.

Your document is sent automatically to the fax machines in the group chosen in Step 6. The displayshows the names or numbers of the receivers.

Sending to Group 2 Fax Machines

FUNCTION

Most fax machines, including your PriorityFax, belong to Group 3,

one of the standards for fax transmission established by the Consultative Committee of International Telegraph and Telephone. If, however, you need to send a document to a Group 2 machine, you can change the factory setting from Group 3 to Group 2 This setting is effective for one document only, after which the fax machine reverts to Group 3.

Note

These group numbers have nothing to do with the groups you use in broadcasting and certain types of

polling.

Insert a

Press FUNCTION.

Press 7

document face down in the feeder.

to enter the special

mode.

SPECIAL MODE

OFF

Use the * or # cursor key to select the following:

SPECIAL

PriorityFax 3000 Manual

Press SET twice. Dial the fax number in automatic sending

mode and press START.

FAX:

Using the Message

Center

AUTO ANS

Note

• When sending to Group 2 fax machines, you cannot

the following functions:

use

Fax Back Message Resolution Polling Confidential Mail Box Call Reservation Lead Sheet Broad casting

• Some old Group 2 machines may not receive your document.

Your fax machine allows you to record a message, such as the one below, that callers hear before they send you a fax.

“You have reached the Epson America PriorityFax line.

Please send your document when you hear the tone.” To record an outgoing message (OGM), follow these steps: Be sure to turn on the AUTO ANS switch on the back control panel

of the machine. Make sure no document is in the machine.

4-10

FUNCTION

Press FUNCTION.

Using the PriorityFax Advanced Features

Press the * or # cursor key to select one of these three options: record, play, or erase.

Recording

START/COPY

First select RECORD to record an outgoing message, the following message appears:

MSG CENTER OGM:RECORD

When you press START, recoding begins and you see the

following message:

Read your message into the microphone (MIC), located under the

START/COPY button on the top control panel.

You can record up to 32 seconds.

seconds are up, press STOP. When the recording process is complete, you see the message OGM RECORDED for two seconds on the display.

If you want to stop before the 32

Playing

START/COPY

Press SET three times to return to the date/time display. Then follow the steps described in Activating the Message Center on page 4-12.

If you have recorded an outgoing message and you select PLAY,

the following appears:

MSG CENTER

OGM:PLAY

Press START to hear the outgoing message.

4-11

If you do not want to change the message, press SET three times to return to the date/time display.

If you want to change the message, you do not need to erase the

old one. Record a new message as described above.

Erasing

Activating the Message Center

You can erase your outgoing message, but in normal operation you do not need to do so. Erasing your OGM automatically turns

off the message center function.

If you have recorded an outgoing message and selected ERASE,

the following appears:

MSG CENTER

OGM:ERASE

Press START to erase the OGM. The message OGM ERASED

appears for two seconds.

Press SET three times to return to the date/time display.

After you have recorded a message, you must also turn on the

Message Center function Follow-tie-steps below:

4-12

Make sure no document is in the feeder.

Press FUNCTION..

Press 7.

Using the PriorityFax Advanced Features

Press 9 to select the message center function.

MSG CENTER

OFF

Press the # cursor key to turn the function on.

Press SET three times to return to the date/time display.

Printing Lists

To see what settings you have

made, what numbers you have registered, or what faxes you have sent and received, you can use the Print function of the PriorityFax to print lists. This feature has the following options:

Function

ACTIVITY REPORT FAX ONE TOUCH # TEL ONE TOUCH # SPEED DIAL #

USER SWlTCH LIST

ALL LISTS

Settings Printed

Faxes sent and received

One-touch

One-touch telephone numbers registered Speed dial numbers registered User switch, password, polling, and auto

dial settings

All of the above dial lists

fax

numbers

registered

To print one of these lists, perform the following steps: Make sure no document is in the machine.

Press FUNCTION.

4-13

Press 2. You see the following display:

ACTIVITY REPORT

Use the * or # cursor key to select one of the options listed above.

When you see the option you want, press START. The fax machine

begins printing the list or lists.

After printing is over, press SET twice to return to the date/time

display.

Activity Report Timing

Ordinarily the PriorityFax automatically prints an activity report every 12 hours. (See Chapter 2) If you send and receive a great number of faxes, you may want to change this interval. To change the time between automatic activity reports, follow these steps:

Make sure no

Press FUNCTION.

Press 8. You see the following display:

document is in the machine.

ACTIVITY REPORT

INTERVAL:12H

Use the keypad to enter the new time. Remember that the time in this function is the time between report printings, not the time of day the reports are printed. If you choose an interval less than ten, enter two digits (for example, 03 for a three-hour interval).

00 TURNS

OFF THE FEATURE

4-14

Using the PriorityFax Advanced Features

S. DIAL

Using the

Confidential Mail

Box

Sending a Confidential Document

Press SET twice to return to the date/time display.

When you want to send or receive a document that should be seen

only by those with an access ID or code, you can use the

confidential mail box feature. Establish a number for the confidential mail box by agreeing on a

4-digit number with the other party. If you send a document with

that confidential ID number, the recipient must use the same number to print it.

Sending with the Confidential Mail Box is possible only if the receiving machine has memory and also has a confidential mailbox feature. Be sure to find out how many pages the receiving machine’s memory can store at a time.

Insert the confidential document face down into the feeder.

Press FUNCTION.

Press 5 to enter the confidential mail box mode.

Enter a 4-digit confidential identification code using the keypad.

PriorityFax 3000 Manual

S. DIAL

Receiving a Confidential

Document

Press SET twice. The following display appears:

Dial the fax number.

Press START to send the confidential

shows the recipient’s fax number, and the document

document. The display

is sent to the

receiving machine. The receiving party must input the confidential

ID code to print out the confidential document.

When you receive a the confidential

document,

your fax machine prints out the first page of a condensed version of the document. The text is small so that it cannot be read. By inputting the confidential ID code, you can print out the confidential document in full size type, as described in the next section.

Your fax machine can store up to 28 pages of a confidential document in its memory. However, this

number may be less depending upon the-density of type

in the document.

Setting the initial size of the confidential mail box printout

4-16

When another fax machine sends confidential document to

your PriorityFax, the initial printout is the first page of a condensed version of the original. This notifies you that a confidential mail box document is waiting for you. If you want to set a different size for these notification printouts, follow these steps:

Make sure no document is in the machine.

Press FUNCTION.

Press 1 to enter the register mode.

Using

the PriorityFax Advanced Features

S. DIAL

Printing (retrieving) a confidential document

Press 5 to

enter

the confidential mail box mode.

CONF MAIL SIZE

1/8

Use the * or # cursor key to select from the 1/1, 1/2, 1/4, or 1/8 options.

Press SET three times to register your choice and to return to the date/time display.

A condensed printout from your fax machine means that a confidential document is waiting. To retrieve the confidential document sent to you, do the following:

Make sure no document is in the machine.

Press

FUNCTION.

Press 5 to enter confidential mail box mode.

CONF MAIL BOX

ID#: 0000

Enter your confidential ID code using the keypad.

Confidential ID# 0000 is a valid code. Also, if you enter the wrong code, the fax machine beeps and does not

accept the ID

number.

4-17

PriorityFax 3000 Manual

Press SET. The following display appears while the document is

printing

PRINTING

After the document has been printed, it is erased from the fax machine’s memory. The LCD returns to the date/time display.

Unknown confidential ID number

If you receive a confidential

cannot find out the confidential ID number, you cannot print out

the confidential confidential document. Follow the steps below

Make sure no document

Press FUNCTION.

Press 5.

document.

documen

In this case you should erase the

is in the machine.

and do not know and

CONF HAIL BOX

ID#: 0000

Press the # cursor key.

CONF HAIL BOX

ERASE?

Press SET three times, NEXT three times,

and

START

once.

4-18

FUNCTION (O-8)?

Press SET and return to the date/time display.

Using the PriorityFax Advanced Features

Using Delayed Send

The Delayed Send feature allows you to send documents when you are out of the office and when telephone rates are lower. To use Delayed send, follow these steps:

Insert a document face down into the feeder.

Press FUNCTION.

Press 3 for Delayed Send.

Press the # cursor key to turn delayed sending on:

DELAYED

SENDING

S. DIAL

Press SET.

DELAY TIME

0 00:00

Use the keypad to select the day and time to send. For 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is 2:03 p.m.

Press SET. If you have not already used the

for another purpose, such as storing a confidential document that you have not yet printed out, you see the following display:

PriorityFax's memory

4-19

PriorityFax 3000 Manual

Now you can choose either Document or Memory.

If you choose Memory, the fax machine’s memory until the delay time is reached. When PriorityFax is waiting for delayed sending, you can only use manual sending and automatic reception.

If you choose

physically in the feeder of your machine until the delay time is

reached. You can receive

but you cannot

and the document

NOTE:

If the memory is already in use, the fax machine skips to the display shown in Step 8.

To choose Memory press the # cursor key and then press SET

twice. To choose Document simply press SET twice. The following display appears:

Document, the document to be sent remains

send them until the delay time has been reached

in the feeder has been sent.

document

documents

to be sent is stored in your

(be sure AUTO ANS is

ON),

FAX:

4-20

Dial the fax number and press START. The following display

appears:

DELAY WAITING

Your

document is sent automatically from either memory or the

feeder when the day and the for sending is reached.

Should you change your mind about sending this document,

return to step 3 by pressing FUNCTION and “3”. Then select “DELAYED SENDING OFF”, press SET twice and press STOP.

Now the operation is canceled.

Using the PriorityFax Advanced Features

Using Password

Security

Setting the Password

Using a password can help insure confidentiality of fax machine communication and prevent an influx of fax “junk mail.”

WARNING

Do not use passwords casually. Only people who have Epson PriorityFax machines, who know your password, and who know how to use passwords can send and receive documents to and from your fax machine.

When the password is activated, a hyphen appears in the LCD next to the label PASSWORD. This hyphen is a reminder to you that your fax machine is in a restricted mode.

Make sure no

Press FUNCTION.

document is in the machine.

Press 1

to enter the register mode.

Press 6.

Enter a four-digit password code using the keypad.

4-21

PriorityFax 3000 Manual

HOLD/SET

Activating the Password

Press SET three times to register your selection and return to the date/time display.

WARNING

•

After you activate the password, all the

documents you send have this password. Therefore, only people who have Epson PriorityFax machines with the password feature, who know the password, and who know how to use the password can receive documents

from your fax machine.

•

Also, after you activate the password, your fax machine cannot

receive

any faxes that do not have this

password.

•

Be sure to turn off the password feature when you are

through with it.

Even though you may have entered a password, the password

feature is not activated until you follow this

procedure:

Make sure no document is in the machine.

Press FUNCTION.

Press 7

to select user-definable switches.

USER SW (1-9)?

Press 6 to select password.

PASSWORD

OFF

Using the PriorityFax Advanced Features

Press the # cursor key to select the on option.

Press SET three times to register your selection and to return to the date/time display.

When you send a document in the password mode, the

alarm sounds in any of the following conditions:

•

The receiver’s fax machine does not have a password

•

The two fax machine passwords do not match

•

You called a wrong number

•

The password switch of the receiving machine is set in the off position,

Using Polling

Polling is a feature by which fax machines request documents from

each other. Polling can be either called side (others request

documents from you), or calling side (you request documents

from others). Your fax machine has two called-side polling types: standard and secure, and five calling-side polling types: off, standard, sequential, turnaround, and secure. Also, each of the calling-side types can be delayed.

• OFF

• STANDARD

The polling feature is not set. Requests documents from a single

destination

• SEQUENTIAL

2000 REQUESTS ONLY

Sends or requests documents to or from

several destinations as registered in onetouch and speed dialing by group.

• TURNAROUND After sending a document, the fax machine automaticaly receives a document from the other party.

• SECURE

Allows fax exchanges only between parties who use each other’s polling IDS.

4-23

PriorityFax 3000 Manual

Called-side Polling

Setting standard polling

The two called-side polling types are standard and secure. If you expect to be polled, follow the steps below for the type of polling

you expect.

If you expect to be polled, you must follow these steps:

Insert a appears.

Press FUNCTION.

Press 4 to enter polling.

document face down into the feeder. The ready display

POLLING

OFF

Use the # cursor key to select standard.

4-24

Press SET twice. The following display appears:

POLLING WRITING

Once the document has been polled by the calling side, the display returns to the date and time.

Should you change your mind about polling, return to steps 2

and 3 press STOP.

above and select POLLING OFF, press SET twice, and then

Now,

the

document can be removed.

Using the PriorityFax Advanced Features

Setting secure polling

FUNCTlON

If you expect to be polled by someone using secure polling, which requires a polling ID, perform the following steps.

Note

If the polling ID number has already been registered, steps 1 through 6 are not necessary.

Make sure no document is in the feeder and press

FUNCTION.

Press 1.

Press 6. The following display appears:

PASSWORD

0000

Press

NEXT.

The display changes to the following:

Enter the four digit polling ID number using the keypad.

sure the calling party knows this number.

Press SET three times to return to the date/time display.

Insert a document face down into the feeder. The ready

display appears.

4-25

PriorityFax 3000 Manual

Press FUNCTION. Then press 4 to enter polling.

POLLING

OFF

Use the # cursor key to select secure.

Press SET twice. The following display appears:

POLLING WRITING

Calling-side Polling

Setting standard polling

Once the

display returns to the date and time.

Should you change your mind about polling, press FUNCTION

and “4”, select POLLING OFF, press SET twice, and then STOP. Now the

If you want to request documents from other fax machines, you must first be sure that the other parties expect to be polled. You may then select the type of calling-side polling best suited to your

faxing needs as demonstrated below.

To poll a single fax machine (that is to receive a document by calling another fax machine) follow these steps:

Make sure no

Press FUNCTION.

Press 4 to enter polling.

document has been polled by the calling side, the

document

can be removed.

document is in the machine.

4-26

Using the PriorityFax Advanced Features

Use the # cursor key to select the standard option. The

following display

appears

POLLING

STD

S. DIAL

Setting sequential polling

Press SET.

FAX:

Dial the fix number and press START.

Once the polled document is received, the display returns to

the date and time.

When you want to request documents from several fax machines, use sequential polling. Sequential polling requires

that you have already set up one-touch and/or speed dial’ numbers and assigned them to groups as described in chapter 2. Then follow these steps:

Make sure no document is in the machine.

Press FUNCTION.

Press 4 to enter polling.

POLLING

OFF

4-27

Use the # cursor key to select the sequential option. The following display appears:

POLLING

SEQUENTIAL

Press SET. You see the following display:

FAX:

Press the * cursor key followed by the group number from 1 to 5

that you wish to poll and then press START.

Once the polled documents are received, the display returns to the date and time.

Setting turnaround polling

If you want to receive a document and then send a document back automatically in return, follow these steps:

Insert a document face

appears.

Press FUNCTION.

Press 4 to enter polling.

down into the feeder. The ready display

POLLING

OFF

Use the # cursor key to select the turnaround option. The

following display

appears

POLLING

TURNAROUND

4-28

Using the PriorityFax Advanced Features

S. DIAL

HOLD/SET

Setting secure polling

Press SET twice.

Dial the fax number and press START.

Once your fax machine sends your document and receives the polled document from the other party, the display returns to the date and time.

To use secure polling you must register a polling password ID number to be used by both calling and called side. Follow the steps below:

Note

If the polling ID number has already been registered, steps 1 through 6 are not necessary.

Make sure no

FUNCTION.

Press 1.

document is in the machine; then press

Press 6. The following display appears:

PASSWORD

0000

Press NEXT. The display changes to the following:

POLLING PASSWORD

0000

PriorityFax 3000 Manual

Using the keypad, enter a four-digit polling password ID number. Be sure the called party knows this number.

Press SET three times to return to the date/time display.

Make sure no document is in the feeder and press

FUNCTION.

Press 4 to enter polling.

POLLING

OFF

START/COPY

Use the # cursor key to select secure polling.

POLLING

SECURE

press START.

Press

SET.

The following display appears:

Dial the fax

number and

Using the PriorityFax Advanced Features

Setting delayed standard polling

S. DIAL

HOLD/SET

To poll a single fax machine at a later time follow these steps:

Make sure no document is in the machine.

Press 3 to enter delayed polling.

DELAYED POLLING

OFF

Use the # cursory key to select the standard option. The following display appears:

Press SET.

DELAY TIME

0 00:00

START/COPY

Use the keypad to select the day and time to poll. For 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is 2:03 p.m.

Press SET. Dial the fax number.

Press START.

Should you change your mind about polling, return to step 3 by pressing FUNCTION and “3”. Then select “DELAYED POLLING OFF”, press SET twice and press STOP.

4-31

PriorityFax 3000 Manual

Setting delayed sequential polling

S. DIAL

For delayed sequential polling follow these steps:

Make sure no document is in the machine.

Press FUNCTION.

Press 3 to enter delayed polling.

DELAYED POLLING

OFF

Use the # cursor key to select the sequential option. The following

display appears:

DELAYED POLLING

SEQUENTIAL

Press SET. You see the following display:

4-32

START/COW

Use the keypad to select the day and time to send. For 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is

four days from now, etc.

using a 24-hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is 2:03 p.m.

Press START.

Should you change your mind about polling, return to step 3 by

pressing FUNCTION and “3”.

OFF, press SET twice and press

For 00:00, enter the hour and minutes

DELAY WRITING

Then select “DELAYED POLLING

STOP.

Using the PriorityFax Advanced Features

Setting delayed

polling

turnaround

If you want to send a document at a later time and then receive a document back automatically in return, follow these steps:

Insert a display appears.

Press FUNCTION.

Press 3.

document face down into the feeder. The ready

DELAYED SENDING

OFF

Use the # cursor key to select the delayed polling turnaround option. The following display appears:

DELAYED POLLING

TURNAROUND

Press SET. You see the following display:

DELAY TIME

0 00:00

Use the keypad to select the day and time to send. For 0

(day), enter tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24-hour clock for example, 01:20 is 1:20 a.m. and 14:30 is 2:03 p.m.

Press SET three times. Dial the fax number.

Press START.

a number

from 0 to 7, where 0 is today, 1 is

DELAY WAITING

Should you change your mind about sending this document,

return to step 3 by pressing FUNCTION and “3”. Then select “DELAYED SENDING OFF”, press SET twice and press STOP.

Now the

document can be removed.

4-33

PriorityFax 3000 Manual

Setting delayed secure polling

FUNCTION

To use delayed secure polling you must register a polling

password ID

Follow the steps below.

Make sure no document is in the machine and then press

FUNCTION.

Press 1.

Press 6. The following display appears:

number to

If the polling ID number has already been registered, steps 1 through 6 are not necessary.

be used by both calling and called side.

4-34

Press NEXT. The

display

changes to the

following:

POLLING PASSWORD

0000

Using the keypad, enter a four-digit polling password ID number.

Be sure the called party knows this number.

Press SET three times to return to the date/time display.

Using the PriorityFax Advanced Features

FUNCTION

Then make sure no document is in the feeder and press

FUNCTION. Press 3

to enter delayed polling.

DELAYED POLLING

OFF

Use the # cursor key to select delayed secure polling.

DELAYED POLLING

SECURE

Press SET.

DELAY TIME

0 00:00

Use the keypad to select the day and time to send. For 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24-hour clock for example, 01:20 is 1:20 a.m. and 14:03 is 2:03 p.m.

START/COPY

Press SET twice. You see the following display:

Dial the fax

number and press

START.

DELAY WAITING

Should you change your mind about polling, return to step 3 by pressing OFF”, press SET twice and press

FUNCTION

and “3”. Then select “DELAYED POLLING

STOP.

4-35

5 Troubleshooting

This chapter discusses problems you may encounter and their

likely solutions.

Problems and Solutions

Sending

This section includes five categories: sending receiving, copying, telephoning, and LCD error messages.

Document jam.

•

Push down on the cover release button to open up the fax machine. Remove the jammed document. Push the cover back in place until you hear a click Make a copy of the jammed document, and send the copy.

Document doesn’t enter the feeder

•

The cover may not be closed securely. Push down on the cover until you hear a click.

•

The document’s left edge is not aligned with the document

guide. Open the paper cover to remove the document and then push it closed until you hear a click. Align the document with the

•

The documents may be too thick or too thin. (From 0.055 mm

to 0.12 mm is the recommended range of document thickness.)

Use a copier other than the fax machine to reproduce the

original document. Then send the copy.

document guide.

properly.

•

The documents may be wrinkled, wet, curled, or tom. Use a copier other than the fax machine to reproduce the document. Then send the copy.

•

The documents may be too small. Use a copier other than the

fax machine to reproduce the original document. Then send the copy.

•

Multi-page documents on some types of paper, such as

bond paper, may need to be fed one page at a time.

5-1

Epson PriorityFax 3000 Owner Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features

About This Manual

Conventions Used In This Manual

Unpacking the Fax Machine

Choosing a Place for the Fax Machine

Assembling the Fax Machine

Connecting the Handset

Installing the Output Tray and Paper Rest

Reloading Paper

The Control Panels

The Back Control Panel

Sending a Document

Document Sending Cautions

Automatic Redialing

Document Sending Enhancements

Sending Documents More Than Five Pages Long

Receiving Documents

Registering Your Number and Name

One-touch and Speed Dial Faxing

The Add Paper Message

Activity Reports

Automatic Sending and Manual Sending

Automatic Sending

The Control Panels

The top Control Panel

The Back Control Panel

Using Standard Dialing

Using Manual Redialing

One-touch Telephone Dialing

Using One-touch Telephone Dialing

Fax Back Message

Setting the Resolution

Setting the Contrast

Setting the Beeper

Setting the Transmission Verification

Changing Automatic Redial Settings

Using Broadcasting

Sending to Group 2 Fax Machines

Recording

Erasing

Activating the Message Center

Printing Lists

Activity Report Timing

Sending a Confidential Document

Using Delayed Send

Setting the Password

Activating the Password

Using Polling

Called-side Polling

Calling-side Polling

Problems and Solutions

Sending