Epson PP-7000IIUSB, PP-7000II User Manual

Aura Series

IMPORTANT!!!!

(PP-7000II /

PP-7000IIUSB)

Thermal Printer

Rev.: B0

Please read carefully before using this printer

Before opening the Top Hood, make sure there is no

paper jam or cutter jam trouble. (Read page 3-4,

3-5 and Warranty Limit in the user’s Manual.)

Federal Communications Commission Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

For compliance with Federal Noise Interference Standard, this equipment requires a shielded cable. This statement will be applied only for the printers marketed in U.S.A.

CE manufacturer’s Declaration of Conformity (EC Council Directive 89/336/EEC of 3 May 1989)

This product has been designed and manufactured in accordance with the International Standards EN50081-1/01.92 and EN50082-1/01.92 following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989

Warranty Limits

Warranty will terminate automatically when the machine is opened by any person other than the authorized technicians. The user should consult his/her dealer for the problem happened. Warranty voids if the user does not follow the instructions in application of this merchandise. The manufacturer is by no means responsible for any damage or hazard caused by improper application.

About This Manual

This manual is aimed to assist the user to utilize the Aura (PP-7000) series which is a series of POS thermal printers delicately designed to work with either serial or parallel interface connection. This manual covers both operational and technical aspects. This manual covers also the Epson emulation commands and some special features of the printer.

The manufacturer of the Aura (PP-7000) series heartily apologizes to the user for reserving the right to change or to modify this manual without notice due to the rapid and constant progress and improvement on science and technology. The user may always obtain the most up to date information through our web sites: http://www.posiflex.com or http://www.posiflex.com.tw

All rights are strictly reserved. No part of this documentation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, or otherwise, without the prior written consent of Posiflex Inc. the publisher of this documentation.

Other brand and product names are trademarks and registered trademarks and service marks of their respective owners.

P/N: 19370900040

Table Of Contents

GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1

CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1

PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1

UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 2

OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 3

MAIN PARTS ON THE EXTERIOR . . . . . . . . . 1 -- 4

INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 5

OPERATING ENVIRONMENT . . . . . . . . . . . . . 1 -- 5

USEFUL TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -- 6

QUICK START-UP . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1

LOADING PAPER . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 1

Desk top application . . . . . . . . . . . . . . . . . . .2 -- 1

When to replace paper . . . . . . . . . . . . . . . . . 2 -- 2

CONNECTING CABLES . . . . . . . . . . . . . . . . . . . 2 -- 2

Serial connection . . . . . . . . . . . . . . . . . . . . . . 2 -- 2

Parallel connection . . . . . . . . . . . . . . . . . . . . 2 -- 2

USB connection . . . . . . . . . . . . . . . . . . . . . . .2 -- 3

Peripheral connection . . . . . . . . . . . . . . . . . . 2 -- 7

Power connection . . . . . . . . . . . . . . . . . . . . . 2 -- 8

Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 8

Self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 8

SPECIAL ADJUSTMENTS . . . . . . . . . . . . . . . . . 2 -- 9

Paper near end sensor . . . . . . . . . . . . . . . . . .2 -- 9

Paper roll placement . . . . . . . . . . . . . . . . . . . 2 -- 10

Spacer plate . . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 10

Paper cutting . . . . . . . . . . . . . . . . . . . . . . . . .2 -- 11

Wall mount application . . . . . . . . . . . . . . . . 2 -- 11

MAINTENANCE GUIDES . . . . . . . . . . . . . . . . . . . . 3 -- 1

MAINTENANCE GUIDE LINES . . . . . . . . . . . . 3 -- 1

GENERAL CLEANING . . . . . . . . . . . . . . . . . . . .3 -- 1

PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1

TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . .3 -- 2

General problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2

Printing problems . . . . . . . . . . . . . . . . . . . . .3 -- 2

Paper jam problems . . . . . . . . . . . . . . . . . . . 3 -- 4

Auto cutter problems . . . . . . . . . . . . . . . . . . 3 -- 4

Advanced analysis tool . . . . . . . . . . . . . . . . .3 -- 5

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -- 1

PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -- 1

PAPER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -- 1

POWER ADAPTOR . . . . . . . . . . . . . . . . . . . . . . . 4 -- 2

TECHNICAL INFORMATION . . . . . . . . . . . . . . . . 5 -- 1

INTERFACES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -- 1

Peripheral interface . . . . . . . . . . . . . . . . . . . 5 -- 1

SETUP WINDOW . . . . . . . . . . . . . . . . . . . . . . . . .5 -- 2

INTERNAL SWITCH . . . . . . . . . . . . . . . . . . . . . . 5 -- 4

SOFTWARE COMMANDS . . . . . . . . . . . . . . . . .5 -- 5

Paper out alarm . . . . . . . . . . . . . . . . . . . . . . .5 -- 5

Enhancement commands . . . . . . . . . . . . . . . 5 -- 5

CHARACTER CODE PAGES . . . . . . . . . . . . . . . 5 -- 7

I. GETTING STARTED

A. CONGRATULATION

You have made a very wise decision by purchasing the easy

loading; low noise; high resolution; light weight; high reliability thermal printer Aura (PP-7000II & PP-7000IIUSB) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen & kiosk application. The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it.

B. PRODUCT BRIEFING

The Aura PP-7000II & PP-7000IIUSB series printer uses

thermal sensitive paper in form of a roll at a width of 80 mm (standard) or 58 mm (option). The Aura PP-7000II & PP7000IIUSB series printer serves the stand-alone desk top application as well as the application within a Posiflex integrated POS system equally perfect.

The Aura PP-7000II series support two types of interface

input through different sub-codes to the model number. The interfaces are RS232 for serial interface and Centronics for parallel interface. The Aura PP-7000IIUSB series connects to an USB port of Posiflex Jiva systems and simulates a RS232 device through driver and performs thermal printing particularly designed for POS applications. Aura printer of different model number sub-codes utilizes different cabinet color and accessory cable and switch setting to accommodate the requirement of different interface.

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The Aura PP-7000II & PP-7000IIUSB supports a guillotine

type auto cutter for paper partial cut and a manual cut mechanism. The Aura series also supports user’s company’s LOGO downloading for superior performance. It even supports some enhancement capability for reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP-7000II is the enhanced model from earlier PP-7000 for higher print speed. The Aura PP-7000II & PP-7000IIUSB series make beeping sound as response to Paper End or Paper Near End signals.

C. UNPACKING

Followings are items you may find when you carefully

unpack the carton that delivers Aura series printer. If there is any discrepancy or problem, contact your dealer immediately. Be sure

to save the packing materials in case the printer needs to be shipped at some point in the future.

• The printer itself ‚ Thermal paper roll 80 mm wide ƒ One piece of spacer plate „ One of the interface cables:

a Serial cable with 9 pin D sub Fema le to 9 pin D sub Male

connectors for Aura PP-7000IIS

b Parallel cable with 25 pin D sub Male to 25 pin D sub

Female connectors for Aura PP-7000IIC

c USB cable for Aura PP-7000IIUSB

1 - 2

Length of the interface cable depends on whether the order

includes the power adaptor. When power adaptor is included, the interface cable is 6 ft long for stand alone application. When the power adaptor is not included in the order, the interface cable is a shorter one for integrated application in Posiflex POS system.

… One of the power sources:

a Power adaptor + power cord (depend on country type

ordered).

b Power supply cable (when no power adaptor ordered)

This printer power supply cable is used to supply power to

the printer from the Posiflex POS system. † This User’s Manual

D. OPTIONS

• 58 mm paper guide adaptor (can be modified at

distributor’s site only)

• Kitchen bell

• Wall mount kit

• Model select: Standard model (PP-7000II), European

model (PP-7080II) and Arabian model (PP-70A0II)

• Language to add to standard model: Japanese Kanji;

Korean; Traditional Chinese or Simplified Chinese

1 - 3

Power LED

Window Plate

E. MAIN PARTS ON THE EXTERIOR

Top Hood

Top Cover

Hood Release

Front View Bottom View

Screws

Power Switch

Error LED

Paper Out LED

FEED Switch

Cutter Cover

Bottom Cover

Power Switch

Setup Window

Screw

1 - 4

Rear View of PP-7000II

Frame Ground

Parallel Connector

F. INDICATORS

• Power LED: green

USB Connector

Serial Connector

Peripheral Connector

Power Connector

Rear View of PP-7000IIUSB

Frame Ground

• Error LED: red

• Paper Out LED: red

G. OPERATING ENVIRONMENT

• Place the printer on a sturdy, level surface.

• Choose a place that is well ventilated and free of

excessive dust, smoke or fume.

• Do not put the printer under direct sunlight or near a

heater.

• Ideal room temperature is from 5ºC to 40ºC. Ideal

humidity is from 20% to 85% RH (no condensation).

1 - 5

• Since the paper roll is highly thermal sensitive, please

keep them in a dark place that is 20º and 65% RH when not installed in the printer.

• Use a grounded AC power outlet.

• Use only the power cord and power adaptor furnished

with the printer.

• Do not use a power outlet of a circuit shared with any

equipment that causes great electrical noise, such as motors.

• Do not use a power outlet of a circuit shared with any

equipment that uses a lot of power, such as a copier or a coffee maker.

• Do not touch any connector contacts to avoid possible

electrostatic damage.

• Do not allow the cut receipt to slide back into the cutter

during the operation. As this would lead to multiple cutting at the lower edge of a receipt and the multiple cut thin slips tend to cause mechanical malfunction.

H. USEFUL TIPS

• Do not touch the areas around the print head and motor

during or right after printing. It can be very hot.

• Do not use thermal paper containing Sodium (Na+),

Potassium (K+) and Chlorine (Cl-) ions that can harm the print head thermal elements.

• Use only water paste, starch paste, polyvinyl paste or

CMC paste when gluing thermal paper.

1 - 6

• Use of volatile organic solvents such as alcohol, ester

and ketone on thermal paper can cause discoloration.

• Some adhesive tapes on thermal paper may cause

discoloration or faded printing.

• Use only products made from polyethylene,

polypropylene or polyester for storage of thermal paper. If thermal paper touches anything includes phthalic acid ester plasticizer for a long time, the image formation ability may be reduced or the printed image may fade.

• If thermal paper touches diazzo copy paper immediately

after copying, the printed surface may be discolored.

• Thermal paper must not be stored with the printed

surfaces against each other as the printing may be transferred between the surfaces.

• If the surface of thermal paper is scratched with a hard

object such as a nail, the paper may become discolored.

• Store thermal paper away from high temperature and

humidity. Avoid extended exposure to direct light.

• Do not set any liquid or drinks such as coffee on the

printer case

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+ 28 hidden pages