Epson PP-100II User Guide

User’s Guide

M000555-02

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.

Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

NOTICE: The contents of this manual are subject to change without notice.

Important Notice and Safety Instructions

Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Setting up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Choosing a Place for the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Handling Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Notice for CD/DVD/BD Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Concerning Incidental Loss Arising out of Use of this Product . . . . . . . . . . . . . . . . . . . . . . . 12

About Usage Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

FCC Compliance Statement For American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

For Canadian Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Indication of the manufacturer and the importer in accordance with requirements of directive

2011/65/EU (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 1 Using Your Software

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Screens and Procedures in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting a Working Folder and Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Adding the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting for Notification of Job Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Overview of Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

EPSON Total Disc Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Starting EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Getting Information through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Overview of Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Getting Information through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents

Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2 Publishing Discs

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turning Power On/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Overview of Publish Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Drive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Notice for Disc Writing and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Error Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Precautions for Duplicating Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing on Discs with a Commercially Available Software Package. . . . . . . . . . . . . . . . . . . 32

Notice for Barcode Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Standard Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

External Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Batch Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Read Back Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting Read Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Taking Out Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Pausing Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Resuming Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Contents

Canceling Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Priority Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 3 Replacing Ink Cartridges

Checking the Ink Cartridge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Precautions on Ink Cartridge Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Chapter 4 Maintaining Your Product

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Using the Nozzle Check Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using the Product Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using the Print Head Alignment Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Correcting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using the Correcting the Printing Position Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cleaning Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning the Exterior of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning the Interior of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Getting Maintenance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Replacing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Transporting Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 5 Troubleshooting

Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Checking Product Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Disc or the Disc Tray Does Not Feed Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Disc Does Not Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Multiple Disc Feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Disc Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Writing/Reading Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Cannot Write to/Read from the Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Contents

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Horizontal Banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Vertical Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Incorrect or Missing Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Blurry or Smeared Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Incorrect or Garbled Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Incorrect Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Printout Has a Slight Slant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Printed Side is Smeared or Scuffed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Printing is too Slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Ink Adheres to the Recording Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

The Product Does Not Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

All Lights Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Lights Came On and then Went Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Only the Power Light is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

The Ink Light is Flashing or is On after you Replace the Cartridge . . . . . . . . . . . . . . . . . . . 125

Software Cannot be Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Maintenance Box Nearly Full Message is Displayed by the Software. . . . . . . . . . . . . . . . . 126

Disc Cannot be Published . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Disc Information Cannot be Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Drive of the Product is not Displayed when You Click "Safely Remove Hardware" Icon. . . 126

The Product is not Recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Appendix A Where To Get Help

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Help for Users in the United States and Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Help for Users in the Europe (EMEA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Help for User’s in Southeast Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Appendix B Product Information

Product Parts and Control Panel Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Product Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Consumables and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Contents

Job Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Number of Products that can be Connected to One Computer . . . . . . . . . . . . . . . . . . . . . . 141

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Write Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Lifetime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Contents

Important Notice and Safety Instructions

Important Note

You may use the software to operate the EPSON PP-100II. You may use the EPSON

PP-100II to copy materials onto media, including but not limited to CDs, DVDs, and BDs.

You agree to respect the rights of copyright owners. EPSON shall have no liability for, and

you shall hold EPSON harmless from, any copyright infringement by you or your

employees, representatives, or agents.

Important Safety Instructions

Read all the instructions in this section before using the product. Also, be sure to follow all

warnings and instructions marked on the product.

Setting up the Product

Observe the following when setting up the product:

❏ Do not block or cover the vents and openings in the product.

❏ Use only the type of power source indicated on the product’s label.

❏ Use only the power cord that comes with the product. Use of another cord may result in

fire or electric shock.

❏ The product’s power cord is for use with this product only. Use with other equipment

may result in fire or electric shock.

❏ Be sure the AC power cord meets the relevant local safety standard.

❏ For safety reasons, make sure to ground the power cord.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that

regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic

interference, such as loudspeakers or the base units of cordless telephones.

Important Notice and Safety Instructions

❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with the product, make sure that the total ampere rating of

the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service the product yourself.

❏ Unplug the product and refer servicing to qualified service personnel under the

following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing is damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the product in Germany, the building installation must be protected by

a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the product.

❏ When connecting the product to a computer or other device with a cable, ensure the

correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If

there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Be sure to install the specified ones when you replace drives of the product.

Choosing a Place for the Product

Observe the following when choosing a place for the product:

❏ Place the product on a flat, stable surface that extends beyond the base of the product

in all directions. If you place the product by the wall, leave more than 10 cm (3.94") between the back of the product and the wall. The product will not operate properly if it is tilted at an angle.

❏ Leave enough space in front of the product for the disc cover to be fully opened.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the

product away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to dust, shocks, vibrations, or cigarette smoke.

❏ Leave enough room around the product to allow for sufficient ventilation.

Important Notice and Safety Instructions

❏ Place the product near a wall outlet where the plug can be easily unplugged.

Using the Product

Observe the following when using the product:

❏ Do not insert objects in the product.

❏ Take care not to spill liquid on the product.

❏ Do not use aerosol products that contain flammable gases inside or around this

product. Doing so may cause fire.

❏ Always turn the product off using the P power button. When this button is pressed, the

power light flashes. Do not unplug the product or turn off the power to the outlet

until the power light stops flashing.

❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head

and may prevent the product from printing.

❏ Be careful not to trap your fingers when closing the disc cover.

❏ The product uses galvanized sheet metal, and this may cause rusting at the edges;

however, this does not cause any harm to the function of the product.

❏ Do not place any drink or liquid on the product as penetration by liquid inside the

product will cause a malfunction.

❏ Do not open disc cover while running a job (busy indicator is flashing), unless the

application instructs you to add or remove discs. This may affect write/read quality or print quality. Also, for safety reasons, do not put your hands inside the product while beeping, as arm is still moving.

❏ The product cannot be used as a shared printer using the Windows sharing setting.

Handling Ink Cartridges

Observe the following when handling the ink cartridges:

❏ Keep ink cartridges out of the reach of children. Do not allow children to drink from or

handle the cartridges.

❏ Do not shake ink cartridges; this can cause leakage.

Important Notice and Safety Instructions

❏ Be careful when you handle used ink cartridges, as there may be some ink remaining

around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

❏ Do not remove or tear the label on the cartridge; this can cause leakage.

❏ Install the ink cartridge immediately after you remove it from its package. If you leave a

cartridge unpacked for a long time before using it, normal printing may not be possible.

❏ Use the ink cartridge before the expiration date printed on its package.

❏ Do not dismantle ink cartridges or try to refill them. This could damage the print head.

❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at

room temperature for at least three hours before using it.

❏ Store ink cartridges in a cool, dark place.

❏ Do not touch the green IC chip on the side of the cartridge. Doing so may prevent

normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety of cartridge-related information, such

as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the product automatically performs a reliability check.

❏ Do not place ink cartridges with the ink supply area facing down. This may result in ink

leakage. Also, dirt attached to the ink supply area may result in the product not functioning properly.

Notice for CD/DVD/BD Discs

Before using the product, an operation check should be conducted to ensure the unit’s

functionality. Also, back up the data on the CD/DVD/BD, if needed. Data may be damaged

or lost in the following cases:

-Influence of static or electrical noise

-Incorrect usage

-Malfunction or repair

-Damage due to natural disaster

Epson does not hold any responsibility for lost or damaged data, due to causes not limited

to those listed above, even the product is under warranty period.

Important Notice and Safety Instructions

Concerning Incidental Loss Arising out of Use of this Product

Should the expected results from this product, including bundled software, not be obtained,

we cannot compensate for incidental loss arising from that fact, such as expenses required

for use of this product and lost earnings that would have been gained through the use of

this product.

About Usage Limitation

❏ When this product is used for applications requiring high reliability / safety, such as

transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional / precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability / safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.

❏ When copying a CD, DVD, or BD, you must meet the conditions that the work recorded

on the discs does not have a copyright, that you have a copyright for the work, that you have received permission from the author, or that copying of the work onto the discs is legally approved. Copying of a CD, DVD, or BD without meeting these conditions is illegal and should not be done.

❏ This product is for business use and not for household use.

WARNING

This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

The connection of a non-shielded interface cable to this product will invalidate the EMC

standards of this device. You are cautioned that changes or modifications not expressly

approved by Seiko Epson Corporation could void your authority to operate the equipment.

Important Notice and Safety Instructions

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS)

Manufacturer: SEIKO EPSON CORPORATION

Address: 3-5, Owa 3-chome, Suwa-shi,

Nagano-ken 392-8502 Japan

http://www.epson.com/

Importer: EPSON EUROPE B.V.

Address: Azië building, Atlas ArenA,

Hoogoorddreef 5, 1101 BA Amsterdam Zuidoost The Netherlands

http://www.epson.com/europe.html

Important Notice and Safety Instructions

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes in this User's Guide as indicated below have the following

meanings.

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of the product.

Important Notice and Safety Instructions

Chapter 1

Using Your Software

System Requirements

Using the Product

Windows requirements

To use this product, you must have any of the following Windows operating systems

installed.

Operating system Windows XP (32 bit, SP3 or later)

Home Edition/Professional

Windows Vista (32 bit/64 bit, SP2 or later)

Home Basic/Home Premium/Business/Enterprise/ Ultimate

Windows 7 (32 bit/64 bit, SP1 or later)

Home Premium/Professional/Enterprise/Ultimate Windows 8 (32 bit/64 bit) Windows 8 Pro (32 bit /64 bit) Windows 8.1 (32 bit/64 bit) Windows 8.1 Pro (32 bit /64 bit) Windows Server 2003 (32 bit, SP2 or later)

Standard/Enterprise Windows Server 2003 R2 (32 bit, SP2 or later)

Standard/Enterprise Windows Server 2008 (32 bit/64 bit, SP2 or later)

Standard/Enterprise Windows Server 2008 R2 (64 bit, SP1 or later)

Standard/Enterprise Windows Server 2012 (64 bit)

Standard/Essentials Windows Server 2012 R2 (64 bit)

Standard/Essentials

Using Your Software

CPU Windows XP

Windows Vista Windows 7/Windows 8 Windows 8.1 Windows Server 2003 Windows Server 2003 R2

Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2

Memory Windows XP

Windows Server 2003 Windows Server 2003 R2

Windows Vista Windows 7 32 bit Windows 8 32 bit Windows 8.1 32 bit

Windows 7 64 bit Windows 8 64 bit Windows 8.1 64 bit Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2

When BD drives are installed: Core DuoT2700/Core2Duo E6300 or more (or compatible processor)

When DVD drives are installed: Intel Pentium 4 (or compatible processor) 1.4 GHz or faster processor

When BD drives are installed: Core DuoT2700/Core2Duo E6300 or more (or compatible processor)

When DVD drives are installed: Intel Pentium 4 (or compatible processor) 2.0 GHz or faster processor

When BD drives are installed: 1 GB or more When DVD drives are installed: 512 MB or more

1 GB or more

2 GB or more

HDD available space

HDD rotation speed 7200 rpm or faster

Interface USB 2.0 or USB 3.0

Windows XP When BD drives are installed: 100 GB or more

When DVD drives are installed: 10 GB or more

Windows Server 2003/ Windows Server 2003 R2

Windows Vista When BD drives are installed: 100 GB or more

Windows 7 32 bit Windows 8 32 bit Windows 8.1 32 bit

Windows 7 64 bit Windows 8 64 bit Windows 8.1 64 bit

Windows Server 2008 Windows Server 2008 R2

Windows Server 2012 Windows Server 2012 R2

When BD drives are installed: 100 GB or more When DVD drives are installed: 12.9 GB or more

When DVD drives are installed: 25 GB or more

When BD drives are installed: 100 GB or more When DVD drives are installed: 26 GB or more

When BD drives are installed: 100 GB or more When DVD drives are installed: 30 GB or more

When BD drives are installed: 100 GB or more When DVD drives are installed: 50 GB or more

170 GB or more

❏ Compatible with USB 2.0 or USB 3.0 standard ❏ Ensure Hi-Speed USB or Super-Speed USB

performance

Using Your Software

Display XGA (1024 x 768 pixels) or higher

65,536 colors or more

Other Making music CD: Requires sound device with

appropriate driver installed.

Windows Media Player 6.4 or higher must be installed.

Note:

❏ Use USB 3.0 standard compatible interface to ensure Super-Speed USB performance.

❏ If your file system is FAT, you may not write to a DVD/BD.

❏ ATI South Bridge chip set IPX460 or earlier is incompatible with this product.

❏ Refer to the URLs listed on pages “Help for Users in the United States and Canada” on page

128 and “Help for Users in the Europe (EMEA)” on page 129 for chip sets that are not supported.

❏ The product may not function properly where third party writing software is installed, anti-virus

software is installed, or another USB device is connected.

❏ Use a CD/DVD drive that supports commands and operations compatible with MMC 4.0 or

higher and can read subchannel data as a source drive for copying.

❏ Use a BD drive that supports commands and operations compatible with MMC 5.0 or higher

and can read subchannel data as a source drive for copying.

Screens and Procedures in This Guide

Unless otherwise indicated, this guide explains using procedures and screens for Windows

Using Your Software

Setting a Working Folder and Log

After the software installation, create a Working Folder on the hard disk for the disc publishing operation. You can also set for log files. Log files are useful for service and support of the product.

Note:

These settings are reflected for all the CD/DVD/BD publishers registered (except for the PP-100N).

1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.

The EPSON Total Disc Setup will start.

2. Select Common Setting for Publishing from the Tool menu.

The Common Setting for Publishing screen will appear.

3. Click Browse to select a folder to create a Working Folder.

Note:

Select a drive with sufficient free space. For information on the necessary HDD space, see the following section. & See “System Requirements” on page 15.

4. Check the checkbox for Save publication log if you want to save the usage history of the product.

Note:

When the log files saved in the computer exceed 200MB, the older ones will be deleted (starting with the oldest one) to make room for new ones.

5. Click OK.

Using Your Software

Adding the Product

Use the EPSON Total Disc Setup to add the product (CD/DVD/BD publisher) to the computer.

Note:

The product must be added when the connection point (port) is set manually. However, the product does not need to be added when the connection point (port) is set automatically.

1. Make sure that the product is connected to the computer via the USB cable and that the product is turned on.

2. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.

The EPSON Total Disc Setup will start.

3. Click Add.

4. Select Local CD/DVD/BD publisher, and then click Next.

5. Select the product to be added from CD/DVD/BD Publisher List, then click Next.

6. Enter any name and click OK.

Using Your Software

Setting for Notification of Job Completion

A setting can be made to display a message on the screen or produce a beep to notify you that a job (or jobs) is finished or the input stacker is empty.

Note:

This setting is reflected for all the CD/DVD/BD publishers registered.

1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.

The EPSON Total Disc Setup will start.

2. Select Common Setting for Publishing from the Tool menu.

The Common Setting for Publishing screen will appear.

3. Click Notification Settings tab.

The Notification Settings screen will appear.

4. Select either one or both of the options for Notification Method.

5. Select either one of the options for Notification when a job is finished.

6. Click OK.

Using Your Software

Overview of Applications

The EPSON Total Disc Maker software included with the product allows you to write or copy discs, create disc labels, and publish discs. It also allows you to obtain data from discs.

EPSON Total Disc Maker

EPSON Total Disc Maker lets you write or copy CDs/DVDs/BDs and print disc labels. You can also read data from CDs/DVDs/BDs and store it in a HDD. The process used for these actions is called "Publish" in the EPSON Total Disc Maker program.

EPSON Total Disc Monitor

EPSON Total Disc Monitor is a utility that monitors the product and gives you information about its current status. Using EPSON Total Disc Monitor, you can also pause/cancel jobs or change the order of jobs to be processed.

EPSON Total Disc Setup

EPSON Total Disc Setup is a utility to register the product to the computer and to set basic settings to publish CDs/DVDs/BDs, such as settings for the publish mode, stackers, and drives.

Using EPSON Total Disc Maker

Use EPSON Total Disc Maker to do the following:

❏ Writing data to BDs, data to DVDs, video to DVDs, data to CDs, music to CDs, music

and data to CDs, or video to CDs, copying CD/DVDs/BDs, or reading back data in CDs/DVDs/BDs.

❏ Creating and editing disc labels.

Starting EPSON Total Disc Maker

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

Using Your Software

Getting Information through Online Help

You can access online help for EPSON Total Disc Maker from the software or from the Windows Start menu.

In window of EPSON Total Disc Maker, EPSON Total Disc Monitor, or EPSON Total Disc Setup, click the button to display online help for each utility.

Overview of Printer Driver

The printer driver lets you choose from a wide variety of settings to get the best printing results.

Accessing the Printer Driver

You can access the printer driver from EPSON Total Disc Maker, EPSON Total Disc Setup, most Windows-based applications, and the Windows Start menu.

If displayed from EPSON Total Disc Maker

The settings are only reflected in EPSON Total Disc Maker. The settings are lost when you exit EPSON Total Disc Maker.

If displayed from EPSON Total Disc Setup or the Start menu

The information you set is saved as the printer driver settings, and after this, it is reflected in the printer settings for EPSON Total Disc Maker and all other applications.

Refer to the following sections to access the printer driver.

From EPSON Total Disc Maker

1. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

2. Select Print Settings from Tool menu.

From EPSON Total Disc Setup

1. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Setup.

2. Select CD/DVD/BD Publisher, and then click Properties.

Using Your Software

From Windows applications

1. Click Print or Print Setup in the File menu.

2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.)

From the Start menu

1. Click Start ( ), Control Panel, then Devices and Printers.

2. Right-click EPSON PP-100PRN, then click Printing Preferences in the menu.

Getting Information through Online Help

You can access online help for items in the printer driver from your application or from the Windows Start menu. & See “Accessing the Printer Driver” on page 22.

In the printer driver window, try one of the following procedures.

❏ Right-click the item, then select Help.

❏ Click Help.

Using Your Software

Uninstalling Software

You can uninstall the software by following the steps below.

Note:

❏ You may be asked for an administrator password or confirmation when uninstalling the

software. When asked for a password, enter the password to proceed with the operation.

❏ In Windows XP or Windows Server 2003, log onto Windows as a user with administrator

privileges (belonging to the administrator group) to uninstall the software.

❏ When installing the software, various Microsoft components may be installed. Some of them

may not be uninstalled when uninstalling the software.

1. Close all applications.

2. Click Start ( ), and then select Control Panel.

3. Click Uninstall a program.

4. Choose EPSON Total Disc Maker, and then click Uninstall.

Note:

If you cannot perform the uninstallation due to any problem, uninstall the software by double-clicking setup.exe in Discproducer Utility & Documents Disc.

5. When the confirmation message appears, click Yes.

6. Follow the on-screen instructions.

Using Your Software

Chapter 2

Publishing Discs

Introduction

This section guides you through the procedures for creating, printing, and reading discs.

Note:

For information on discs, see the following section. & See “Discs” on page 136.

Turning Power On/off

This section describes how to turn on/off power.

Turning power on

1. Connect the power cable.

2. Press P Power button until the power light flashes.

Power light flashes in green, then stays on.

Turning power off

Press the P Power button. The Power light will flash in green then turn off; then power is turned off.

Caution:

❏ Fan will operate after turning power off, but it will automatically stop after 15 minutes.

❏ If the product is operating, wait for 10 seconds after operation is stopped, then turn off

power.

❏ The product may not be recognized by the computer when the power is turned back on

while fan is operating. In this case, disconnect the USB cable and connect it again.

Note:

❏ If turning off the product while power on the PC is on, follow the procedure below. If the product

is turned off without following the procedure, data in the PC maybe damaged.

1. If Total Disc Maker, Total Disc Monitor, or Total Disc Setup is running, close the software.

2. Double click "Safely Remove Hardware" on the task tray.

3. Select a drive on the product and select Stop.

Publishing Discs

Overview of Publish Modes

Writing data to discs, printing labels that you created/edited, and reading data from discs are called “Publish” in EPSON Total Disc Maker. The product has four kinds of publish modes.

Standard Mode

This mode uses stacker 1 as the input stacker, and stacker 2, 3, or 4 as the output stacker.

When stacker 2 or 3 is selected as the output stacker, up to 50 CDs/DVDs/BDs can be created at once. Also, if you refill discs in the input stacker and take out published discs from the output stacker at the same time, up to 1000 CDs/DVDs/BDs can be published in a single job.

If stacker 4 is selected as the output stacker, discs can be removed without stopping the product while running a job.

& See “Standard Mode” on page 33.

External Output Mode

This mode uses stacker 1 and 2 as the input stackers, and stacker 3 or 4 as the output stacker.

Different types of discs (CD, DVD, or BD) can be loaded into each of the 2 stackers and can create different types of discs. This is ideal for creating small batches of discs at once.

If the same type of discs are loaded into stacker 1 and 2 and Auto is selected for the input stacker setting, up to 100 CDs/DVDs/BDs can be continuously published by taking out published discs without refilling discs.

Up to 1000 CDs/DVDs/BDs can be continuously published in a single job by refilling discs and taking out published discs.

If stacker 4 is selected as the output stacker, discs can be removed without stopping the product while running a job.

Note:

This mode does not use stacker 3 if you select stacker 4 as the output stacker.

& See “External Output Mode” on page 46.

Publishing Discs

Batch Mode

This mode uses stacker 1 and 2 as the input stackers, and stacker 2 and 3 as the output stackers.

You can create up to 100 CDs/DVDs/BDs at once without refilling and taking out discs while publishing. Up to 1000 CDs/DVDs/BDs can be continuously published in a single job by refilling discs and taking out published discs. To use this mode, you need to place stacker 3 into the product.

& See “Batch Mode” on page 60.

Read Back Mode

This mode uses stacker 1 as the input stacker, and stacker 2 as the output stacker.

Data in up to 50 CDs/DVDs/BDs in stacker 1 can be read at once. You can store the data in your local/network HDD as files or a disc image file.

& See “Read Back Mode” on page 74.

Drive Settings

Drive to be used

Select Drive to Use from the following.

Use Both

Use both drive 1 and 2 to write/read data. Jobs will be efficiently processed by using 2 drives. If trouble occurrs on either drive and it cannot write data, other drive will be used automatically.

Use Drive 1 Only

Use only drive 1.

Use Drive 2 Only

Use only drive 2.

Number of write retries (except for Read Back mode)

Select 0 to 9 for the Number of write retries.

Publishing Discs

The Number of write retries is a setting to retry writing if a write error occurs.

Setting the Number of write retries will enable the job to continue without pausing if a write error occurs.

No. of read back errors allowed (only for Read Back mode)

Select 0 to 9 for the No. of read back errors allowed.

Setting the No. of read back errors allowed will enable jobs to continue without pausing until the set number of read back errors continuously occur. When a read back error occurs, the disc will be ejected as an error disc and reading the next disc will be processed.

Continue publishing regardless of the occurrence of read back errors (only for Read Back mode)

If you check this checkbox, no matter how many times a read back error occurs, the jobs will continue without pausing. When a read back error occurs, disc will be ejected as an error disc and reading the next disc will be processed.

Printer Settings

Printer name

Select Printer Name.

Note:

When changing the printer name, do not use Unicode characters. The device will not be recognized correctly.

Failure error mark

If you check this checkbox, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered the write error.

Note:

The error mark will not be printed in the following cases.

❏ The job was canceled

❏ An incorrect disc type was found in the stacker

❏ Fatal error

❏ Not enough ink was left to print the error mark

Publishing Discs

Notice for Disc Writing and Printing

❏ Store the stacker out of direct sunlight. A warped or damaged stacker may stop the

product from operating normally.

❏ Use only CDs/DVDs/BDs labeled as suitable for printing, for example “Printable on the

label surface” or “Printable with ink jet printers.”

❏ For more details on handling discs and for guidelines for writing data to discs, refer to

your CD/DVD/BD documentation.

❏ When using the product for the first time after storing it for a long time or after an error,

missing dots or ink stains may appears and print quality may be reduced. If publishing a large number of discs, check print quality by publishing one disc in advance. If any dots are missing, run head cleaning.

❏ When writing and printing discs separately, it is recommended to print after writing. If

you write discs after printing, ink may cause discs to stick to each other and result in a transport error, or dirt, stains, or scratches on the disc may cause a write error.

❏ Printing on rib area may result in ink sticking, disc sticking, or color loss.

❏ Try to test print on a spare disc, and check the printed surface after waiting for one full

day, especially before printing a large number of discs.

❏ After printing the first copy, check the print quality to see if any dots are missing.

❏ Before using or touching the printed surface of your discs, make sure they are

completely dry and keep them out of direct sunlight.

❏ If the printed surface is sticky even after it has dried, do the following.

1. Change label type.

2. Change color saturation level.

3. Change the disc.

❏ Moisture on the printable surface may cause smearing.

❏ If you print on the matte label type of Epson specified CDs, set Label Type to CD/DVD

Label.

❏ If you print on the matte label type of Epson specified DVDs, set Label Type to CD/DVD

Premium Label.

❏ When using Epson specified discs, only [1] can be selected for Print Mode setting.

❏ Reprinting on the same disc may not improve the print quality.

Publishing Discs

❏ Be sure to clean the inside of the stacker before using if there is any dirt.

❏ Please check disc before printing, as the size of the receptor may vary.

❏ Ink may not bond if printed outside the receptor.

❏ If the product is operating, wait for 10 seconds after the operation is finished, and then

turn the power off.

❏ Data may be lost depending on the disc or storing condition; therefore, store important

data on multiple discs. Epson does not guarantee the data against loss.

❏ Do not insert a disc between drive 1 and drive 2, as you may not be able to remove it.

❏ Do not insert an object like a screwdriver or clip into the drive slots as this may cause a

malfunction.

❏ A published CD/DVD/BD may not be readable on another type of drive or player due to

compatibility.

❏ The quality of the blank disc determines print and write/read quality. It is recommended

to use only the specified disc type.

❏ It is recommended that you run a compare while writing data.

❏ Making a backup is recommended if the data is important. Recorded data may degrade

over long storing periods. It is recommended to make backups periodically.

❏ Do not shock or vibrate the product while reading or writing, as this may result in

malfunction of the drive or make the disc unusable.

❏ Do not use a cracked, warped, or deformed disc because it may break in pieces inside

the product and cause malfunction or injury.

❏ A disc may become unreadable or unwritable if it has a small scratch or dirt; therefore,

please handle it with care.

❏ Hold disc by the edge, and do not touch either surface.

❏ The completed job display of EPSON Total Disc Monitor shows the number of

successes, number of failures, and number of discs printed.

❏ Do not use discs with lens cleaner, a label sticker, or condensation on them as it may

cause mechanical error or malfunction.

❏ If the file system of the computer used is FAT, DVD/BD writing may not be possible.

Publishing Discs

Error Discs

Discs with write/read error will be ejected to different stackers depending on the output stacker.

❏ When stacker 2 is set as the output stacker:

❏ When stacker 3 is set as the output stacker:

❏ When stacker 4 is set as the output stacker:

Note:

You can print an error mark on any disc with a write error to identify error discs. & See “Failure error mark” on page 28.

Ejected to stacker 3 (when stacker 3 is used) or stacker 4 (when stacker 3 is not used).

Ejected to stacker 3.

Ejected to stacker 4.

Precautions for Duplicating Discs

❏ Please use a CD/DVD drive that supports MMC 4.0-compatible commands and

operates in conformity with MMC 4.0 as a source drive for copying. (Please check the Epson website for a list of drives for which operation has been verified.)

❏ Please use a BD drive that supports MMC 5.0-compatible commands and operates in

conformity with MMC 5.0 as a source drive for copying. (Please check the Epson website for a list of drives for which operation has been verified.)

❏ Copying CDs/DVDs/BDs may not be possible depending on the type of CD/DVD/BD

source drive used. If problems occur, please try using a different CD/DVD/BD source drive for copying.

❏ If the source disc is a multi-session CD/DVD/BD, it cannot be copied.

❏ If the source disc is a packet-written CD, it cannot be copied.

Publishing Discs

Printing on Discs with a Commercially Available Software Package

When you print on discs with a commercially available software package that supports disc printing, you have to make the following settings.

Size 124 x 124 mm (4.88 x 4.88")

Type CD/DVD Label, CD/DVD Premium Label, or Epson

Specified CD/DVD Label

Margins on all sides 2 mm (0.08")

Notice for Barcode Printing

❏ When printing barcodes and 2D codes, be sure to use Epson brand ink cartridges.

❏ When printing barcodes and 2D codes on discs that are not Epson specified discs,

check whether the printed barcodes or 2D codes can be read correctly by a scanner.

❏ Do not place barcodes or 2D codes where they overlap other print data, or where they

extend beyond the print area.

❏ Barcodes and 2D codes use the ratio of black to white to indicate information. If ink

penetration results in a deterioration of the ratio of black to white, barcodes and 2D codes may not be able to be read correctly. Check whether the printed barcodes and 2D codes can be read correctly by a scanner.

❏ If a barcode printed with bidirectional printing cannot be read correctly, align the print

head and then print the barcode, or print the barcode with unidirectional printing.

Publishing Discs

Standard Mode

Loading Discs

Follow the steps below to load discs.

1. Open the disc cover.

2. Take out stacker 1.

3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.

Publishing Discs

4. Load discs into stacker 1 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

5. Insert stacker 1.

Publishing Discs

6. If you use stacker 3 for the following cases, insert stacker 3.

❏ When you select stacker 3 as the output stacker.

❏ When you select stacker 2 as the output stacker and you want to eject error discs to

stacker 3.

Caution:

❏ Make sure that there are no discs in stackers 3 and 4.

❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.

7. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4.

Publishing Discs

8. Close the disc cover.

Accessing EPSON Total Disc Maker

After loading discs into the stacker, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs.

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

To learn how to use EPSON Total Disc Maker, go to the Help menu.

Registering Data

The following instructions explain how to register data to be written on discs.

1. Start EPSON Total Disc Maker.

Publishing Discs

2. Select type of discs to be published from the list, then click Apply.

Publishing Discs

3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker.

Note:

❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help

for EPSON Total Disc Maker.

❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Creating Labels

The following instructions explain how to create labels using templates provided with the software.

1. Click Label on the menu bar of EPSON Total Disc Maker.

Publishing Discs

2. Click Template tab and select a label design from the list, then click Apply.

Publishing Discs

3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker.

Note:

To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Making the Stacker Settings

The following instructions explain how to set stackers.

1. Click Publish on the menu bar of EPSON Total Disc Maker.

2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.

Publishing Discs

3. Set Stacker Settings.

❏ Publish Mode: Select Standard mode.

❏ Stacker 1: Select the type of discs that you loaded into stacker 1.

❏ Stacker 3: If you want to eject published discs to stacker 2 and error discs to

stacker 3, select Use. If you want to eject published discs to stacker 2 and error discs to stacker 4, select Do not use. If you want to eject published discs to stacker 3, select Use. If you want to eject published discs to stacker 4, select Do not use.

4. Click OK.

Publishing Discs

The following instructions explain how to publish discs.

1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker.

Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.

2. Click the Publish button.

The published discs are output to stacker 2, stacker 3, or stacker 4 according to your setting.

Publishing Discs

Caution:

❏ Do not open the disc cover while the product is publishing discs, unless the application

instructs you to add or remove discs. This may affect write quality or print quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving.

❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing

the disc cover automatically resumes the job.

❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.

❏ If you need to open the disc cover, pause or cancel your job before opening it.

❏ Do not open the ink cartridge cover or maintenance box cover while running a job.

❏ Depending on the disc or the computer used, writing speed may become slower than the

set speed.

❏ Depending on the disc used, the recommended writing speed of the disc cannot be used.

In this case, reduce the writing speed. Especially with DVD±R DL and BD-R DL, it is recommended to write with slow speed.

Note:

If Windows shuts down while processing a job, the job may be resumed when Windows restarts next time.

Publishing Discs

External Output Mode

Loading Discs

Follow the steps below to load discs.

1. Open the disc cover.

2. Take out stacker 1.

3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.

Publishing Discs

4. Load discs into stacker 1 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

5. Insert stacker 1.

Publishing Discs

6. Take out stacker 2.

7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc.

8. Load discs into stacker 2 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

Publishing Discs

9. Insert stacker 2.

10.If you select stacker 3 as the output stacker, insert stacker 3.

Caution:

❏ Make sure that there are no discs in stackers 3 and 4.

❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.

Publishing Discs

11.If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4.

Caution:

Do not install stacker 3.

12.Close the disc cover.

Accessing EPSON Total Disc Maker

After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs.

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

To learn how to use EPSON Total Disc Maker, go to the Help menu.

Registering Data

The following instructions explain how to register data to be written on discs.

1. Start EPSON Total Disc Maker.

Publishing Discs

2. Select type of discs to be published from the list, then click Apply.

Publishing Discs

3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker.

Note:

❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help

for EPSON Total Disc Maker.

❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Creating Labels

The following instructions explain how to create labels using templates provided with the software.

1. Click Label on the menu bar of EPSON Total Disc Maker.

Publishing Discs

2. Click Template tab and select a label design from the list, then click Apply.

Publishing Discs

3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker.

Note:

To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Making the Stacker Settings

The following instructions explain how to set stackers.

1. Click Publish on the menu bar of EPSON Total Disc Maker.

2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.

Publishing Discs

3. Set Stacker Settings.

❏ Publish Mode: Select External Output mode.

❏ Stacker 1: Select the type of discs that you loaded into stacker 1.

❏ Stacker 2: Select the type of discs that you loaded into stacker 2.

❏ Stacker 3: If you want to eject published discs to stacker 3, select Output

Stacker. If you want to eject published discs to stacker 4, select Do not use.

4. Click OK.

Publishing Discs

The following instructions explain how to publish discs.

1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker.

Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.

2. Click the Publish button.

The published discs are output to stacker 3 or stacker 4 according to your setting.

Publishing Discs

Caution:

❏ Do not open the disc cover while the product is publishing discs, unless the application

instructs you to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving.

❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing

the disc cover automatically resumes the job.

❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.

❏ If you need to open the disc cover, pause or cancel your job before opening it.

❏ Do not open the ink cartridge cover or maintenance box cover while running a job.

❏ Depending on the disc or the computer used, writing speed may become slower than the

set speed.

❏ Depending on the disc used, the recommended writing speed of the disc cannot be used.

In this case, reduce the writing speed. Especially with DVD±R DL and BD-R DL, it is recommended to write with slow speed.

Note:

If Windows shuts down while processing a job, the job may be resumed when Windows restarts next time.

Publishing Discs

Batch Mode

Loading Discs

Follow the steps below to load discs.

1. Open the disc cover.

2. Take out stacker 1.

3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.

Publishing Discs

4. Load discs into stacker 1 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

5. Insert stacker 1.

Publishing Discs

6. Take out stacker 2.

7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.

8. Load discs into stacker 2 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

Publishing Discs

9. Insert stacker 2.

10.Insert stacker 3.

Caution:

❏ Make sure that there are no discs in stackers 3 and 4.

❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.

Publishing Discs

11.Close the disc cover.

Accessing EPSON Total Disc Maker

After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs.

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

To learn how to use EPSON Total Disc Maker, go to the Help menu.

Publishing Discs

Registering Data

The following instructions explain how to register data to be written on discs.

1. Start EPSON Total Disc Maker.

2. Select type of discs to be published from the list, then click Apply.

Publishing Discs

3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker.

Note:

❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help

for EPSON Total Disc Maker.

❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Creating Labels

The following instructions explain how to create labels using templates provided with the software.

1. Click Label on the menu bar of EPSON Total Disc Maker.

Publishing Discs

2. Click Template tab and select a label design from the list, then click Apply.

Publishing Discs

3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker.

Note:

To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Making the Stacker Settings

The following instructions explain how to set stackers.

1. Click Publish on the menu bar of EPSON Total Disc Maker.

2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.

Publishing Discs

3. Set Stacker Settings.

❏ Publish Mode: Select Batch mode.

❏ Stacker 1: Select the type of discs that you loaded into stackers 1 and 2.

4. Click OK.

Publishing Discs

1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker.

Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.

2. Click the Publish button.

Publishing Discs

Caution:

❏ Do not open the covers while the product is publishing discs, unless the application

instructs you to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving.

❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing

the disc cover automatically resumes the job.

❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.

❏ If you need to open the covers, pause or cancel your job before opening it.

❏ Do not open the ink cartridge cover or maintenance box cover while running a job.

❏ Depending on the disc or the computer used, writing speed may become slower than the

set speed.

❏ Depending on the disc used, the recommended writing speed of the disc cannot be used.

In this case, reduce the writing speed. Especially with DVD±R DL and BD-R DL, it is recommended to write with slow speed.

Note:

If Windows shuts down while processing a job, the job may be resumed when Windows restarts next time.

Publishing Discs

Read Back Mode

Loading Discs

Follow the steps below to load discs to be read.

1. Open the disc cover.

2. Take out stacker 1.

3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.

Publishing Discs

4. Load discs to be read into stacker 1 with the printable side facing up.

Caution:

❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the

discs or product may be damaged.

❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can

easily occur.

5. Insert stacker 1.

Publishing Discs

6. If you want to eject error discs to stacker 3, insert stacker 3.

Caution:

❏ Make sure that there are no discs in stackers 3 and 4.

❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.

7. If you want to eject error discs to stacker 4, unlock the lock lever located on stacker 4.

Publishing Discs

8. Close the disc cover.

Accessing EPSON Total Disc Maker

After loading discs into the stacker, access EPSON Total Disc Maker to make settings for reading back data from discs and storing the data.

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.

To learn how to use EPSON Total Disc Maker, go to the Help menu.

Setting Read Back

The following instructions explain how to set read back operation.

1. Start EPSON Total Disc Maker.

Publishing Discs

2. Select Read Back from the list, then click Apply.

Publishing Discs

3. Make the read back settings, then click Apply. For details, see Help for EPSON Total Disc Maker.

Note:

To access Help for EPSON Total Disc Maker, select Help from the Help menu.

Publishing Discs

Making the Stacker Settings

The following instructions explain how to set stackers.

1. Click Publish on the menu bar of EPSON Total Disc Maker.

2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.

Publishing Discs

3. Set Stacker Settings.

❏ Publish Mode: Select Read Back mode.

❏ Stacker 3: If you want to eject error discs to stacker 3, select Error Disc

Output Stacker. If you want to eject error discs to stacker 4, select Do not use.

4. Click OK.

Publishing Discs

The following instructions explain how to publish.

1. Set the number of discs to be read for Copies on the Publish screen of EPSON Total Disc Maker.

2. Click the Publish button.

The published discs are output to stacker 2.

Publishing Discs

Caution:

❏ Do not open the disc cover while the product is publishing discs, unless the application

instructs you to add or remove discs. This may affect read quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving.

❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing

the disc cover automatically resumes the job.

❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.

❏ If you need to open the disc cover, pause or cancel your job before opening it.

❏ Do not open the ink cartridge cover or maintenance box cover while running a job.

Note:

If Windows shuts down while processing a job, the job will be resumed when Windows restarts next time. However, the disc in the drive will be ejected as an error disc.

Publishing Discs

Taking Out Discs

Follow the steps below to take out the published/read discs from the stackers.

Caution:

If you select stacker 4 as the output stacker in Standard mode or External Output mode,

❏ Do not yank stacker 4 when pulling it out to remove published discs.

❏ Do not pull out stacker 4 when the stacker 4 LED is flashing fast. Discs may be damaged.

1. Open the disc cover (only for output to stacker 2 or 3), and take out the stacker.

2. Take out the published/read discs from the output stacker.

Stacker 2 Stacker 3 Stacker 4

Note:

❏ Once the output stacker becomes full, the job is paused. The job is resumed automatically if you

take out the published discs from the stacker.

❏ Be sure to let printed discs dry completely before using them or touching the printed surface.

Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours.

❏ If the print position is misaligned, adjust it using the printer driver. For details, refer to the printer

driver Help.

❏ If the ink smears, adjust the color saturation. For details, refer to the printer driver Help.

❏ When publishing discs using Batch mode, the number of discs output to stacker 3 is not always

the same as the number of discs loaded into stacker 2. Also, the number of discs does not always become 50. The same applies to the number of discs output to stacker 2. For Batch mode, the output stacker switches to stacker 2 when the ejected discs accumulated in stacker 3 reach the height limit. As a result, the number of discs output to the stacker depends on the thickness of the discs used.

Publishing Discs

Pausing Publishing

If you need to pause publishing, follow the instructions below.

When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to pause in the Unfinished Job list, and then select Pause Job from the Job menu or click button.

Note:

❏ If there is a disc being published, the job is paused after the processing is finished.

❏ The processing of any subsequent job also does not start while the job is paused.

Publishing Discs

Resuming Publishing

If you need to resume publishing, follow the instructions below.

Start EPSON Total Disc Monitor. Select the job you want to resume in the Unfinished Job list, and then select Resume Job from the Job menu or click

button.

Publishing Discs

Canceling Publishing

If you need to cancel publishing, follow the instructions below.

Start EPSON Total Disc Monitor. Select the job you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu or click

Note:

If a disc is being published, that processing is stopped, and the disc is output to the output stacker.

button.

Publishing Discs

Priority Publishing

If you need to process a job before the others when more than one job is being published, follow the instructions below.

Start EPSON Total Disc Monitor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job menu or click selected job will be processed after the job in progress.

Note:

Any job cannot be given priority before such operations as nozzle checking, aligning print head, and correcting printing position.

button. The

Publishing Discs

Chapter 3

Replacing Ink Cartridges

Checking the Ink Cartridge Status

Note:

❏ Epson cannot guarantee the quality or reliability of ink not made by EPSON.

❏ When an ink cartridge is running low, the status is displayed on the EPSON Total Disc Monitor.

To check the ink cartridge status, do the following:

❏ EPSON Total Disc Monitor appears automatically when you start a job. You can check

the ink cartridge status from this window. You can also run EPSON Total Disc Monitor from the Start menu. & See “Using EPSON Total Disc Monitor” on page 114.

Note:

If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, EPSON Total Disc Monitor will not display an accurate calculation of the ink cartridge status. Be sure to replace or reinstall any such ink cartridge with an ink cartridge supported by the product.

Replacing Ink Cartridges

Precautions on Ink Cartridge Replacement

Read all the instructions in this section before replacing the ink cartridges.

❏ Install all six ink cartridges. The product does not operate if even only one ink cartridge

is missing.

❏ This product uses ink cartridges equipped with an IC chip that monitors the amount of

ink used by each cartridge. Cartridges are usable even if they are removed and reinserted. However, some ink is consumed each time cartridges are inserted, because the product automatically checks their reliability.

❏ The valve in the ink supply port is designed to contain any excess ink that may be

released. However, careful handling is recommended. Do not touch the supply port of the ink cartridge or its surrounding area.

❏ Ink is consumed during the following operations: ink charging when an ink cartridge is

installed, print head cleaning, and automatic cleaning executed periodically.

❏ For maximum ink efficiency, only remove an ink cartridge when you are ready to

replace it. Ink cartridges with low ink status may not be used when reinserted.

❏ Do not refill the ink cartridges. Other products not manufactured by Epson may cause

damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.

❏ Keep ink cartridges out of the reach of children. Do not allow children to drink from or

handle the cartridges.

❏ Be careful when you handle used ink cartridges, as there may be some ink around the

ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

❏ Epson recommends the use of genuine Epson ink cartridges. The use of non-genuine

ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.

❏ Do not open the ink cartridge package until you are ready to install it in the product.

❏ Use ink cartridges within six months after opening the packages.

❏ Leave the old cartridge installed in the product until you have obtained a replacement;

otherwise, ink remaining in the print head nozzles may dry out.

Replacing Ink Cartridges

❏ You cannot continue printing with an ink cartridge after it has reached its replacement

time, even if the other cartridges still contain ink. Before printing, replace the used cartridge.

❏ Do not turn off the product or open the ink cartridge cover while loading ink (Power light

is flashing). Opening of covers may cause the ink to reload, resulting in more of the ink being consumed. Also, normal printing may be disturbed.

❏ If the ink cartridge is not recognized even if it is correctly installed, dirt may be attached

to the green circuit board. Remove the cartridge, wipe the circuit board with a soft cloth and install it again.

❏ Color adjustment of the product is based on the use of genuine Epson ink cartridges.

Use of non-genuine ink cartridges may result in reduced print quality and the product performance may not be optimum.

❏ When the Ink lamp is flashing or lit, the ink cartridge is not correctly installed. Check that

it is installed correctly.

❏ If installing an ink cartridge does not provide normal printing, press the Cleaning button

for 3 seconds. If it does not resolve the problem, repeat the process for 1 or 2 times.

❏ By turning off the product using the Power button, print head is automatically covered

to prevent ink from drying. When not in use after installing ink cartridges, make sure to turn off using the Power button. Do not unplug the power cord or shut down the breaker while the power is on.

❏ When moving or transporting the product after installing ink cartridges, move or

transport with ink cartridges installed.

Replacing an Ink Cartridge

Note:

❏ Do not open the ink cartridge package until you are ready to install it in the product.

❏ To confirm the status of each ink cartridge, see the following section:

& See “Using EPSON Total Disc Monitor” on page 114.

Replacing Ink Cartridges

This table describes the status of the lights and the actions you need to take.

Lights Action

Ink is low. Obtain a replacement ink cartridge.

The ink cartridge has reached its replacement time. Replace the used ink cartridge with a new one.

: flashing : on

To replace an ink cartridge, follow the steps below.

Caution:

Do not remove the cartridge from the product until you are ready to replace it with another.

Note:

The illustrations show replacement of the light magenta ink cartridge, but the instructions are the same for all the cartridges.

1. Make sure that the Power light is on, but not flashing.

2. Open the ink cartridge cover.

Note:

Wait for 4 seconds or more before removing the ink cartridge. Otherwise, ink may squirt.

Replacing Ink Cartridges

3. Push in the used cartridge so the cartridge pops out slightly.

4. Carefully pull the used cartridge straight out of the slot. Dispose of it properly.

5. Remove the new ink cartridge from the package.

Caution:

❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink

cartridge.

❏ Always install an ink cartridge immediately after removing the old cartridge. If the

cartridge is not installed promptly, the print head may dry out and be unable to print.

❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause

damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior.

Replacing Ink Cartridges

6. Place the new ink cartridge into the slot. Then push the ink cartridge until it clicks into place.

7. When you are finished replacing cartridges, close the ink cartridge cover.

Replacing Ink Cartridges

Chapter 4

Maintaining Your Product

Checking the Print Head Nozzles

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer by using the nozzle check utility.

Using the Nozzle Check Utility

Follow the steps below to use the nozzle check utility.

1. Make sure that an unprinted disc is installed in stacker 1.

2. Make sure that no lights are indicating errors and that the disc cover is closed.

3. Access the printer driver.

See “Accessing the Printer Driver” on page 22.

4. Click the Utility tab; then click the Nozzle Check button.

5. Follow the on-screen instructions.

Below are two sample nozzle check patterns.

Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.

Maintaining Your Product

If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle.

& See “Cleaning the Print Head” on page 96.

Cleaning the Print Head

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

You can clean the print head from your computer using the head cleaning utility in the printer driver or from the product by using the buttons.

Caution:

❏ Do not open the ink cartridge cover while cleaning print head. Print head cleaning stops

if the ink cartridge cover is opened.

❏ Print head cleaning consumes ink. Excess print head cleaning will result in reduction of

ink cartridge life.

Note:

❏ Clean the print head only if print quality declines; for example, if the printout is blurry or the color

is incorrect or missing.

❏ Use the nozzle check utility first to confirm that the print head needs to be cleaned. This saves

ink.

❏ When ink is low you may not be able to clean the print head. When ink has reached its

replacement time, you cannot clean the print head. Replace the appropriate ink cartridge first.

Maintaining Your Product

Using the Head Cleaning Utility

Follow the steps below to clean the print head using the head cleaning utility.

1. Make sure the product is turned on.

2. Make sure no lights indicate errors and the disc cover is closed.

3. Access the printer driver.

See “Accessing the Printer Driver” on page 22.

4. Click the Utility tab; then click the Head Cleaning button.

5. Follow the on-screen instructions.

The Power light flashes while the product performs the cleaning cycle.

Caution:

Never turn off the product while the Power light is flashing. Doing so may damage the

product.

Note:

❏ If print quality has not improved after repeating this procedure about four times, turn the product

off and wait at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary.

❏ If the print quality still has not improved, at least one of your ink cartridges may be old or

damaged and may need to be replaced. & See “Replacing an Ink Cartridge” on page 91.

Maintaining Your Product

Using the Product Buttons

Follow the steps below to clean the print head using the product buttons.

1. Make sure the PC is turned on.

2. Make sure the product is turned on.

3. Make sure no lights indicate errors and the disc cover is closed.

4. Press and hold down the Cleaning button for three seconds.

The product starts cleaning the print head and the Power light begins flashing.

Caution:

Never turn off the product while the Power light is flashing. Doing so may damage

the product.

5. When the Power light stops flashing, print a nozzle check pattern to confirm that the head is clean. & See “Checking the Print Head Nozzles” on page 95.

Note:

❏ If print quality has not improved after repeating this procedure about four times, turn the product

off and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary.

❏ If the print quality still has not improved, at least one of your ink cartridges may be old or

damaged and may need to be replaced. & See “Replacing an Ink Cartridge” on page 91.

Aligning the Print Head

If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the print head alignment utility in your printer driver.

Note:

Disc thickness may vary, depending on their manufacturer. Using discs with various thicknesses may result in misalignment of the print head. Use the print head alignment utility to check and adjust the print head alignment. It is recommended to use the same product and type of discs when publishing several discs.

Using the Print Head Alignment Utility

Follow the steps below to align the print head using the print head alignment utility.

Maintaining Your Product

1. Make sure an unprinted disc is inserted in stacker 1.

2. Make sure no lights indicate errors and the disc cover is closed.

3. Access the printer driver.

See “Accessing the Printer Driver” on page 22.

4. Click the Utility tab, then click the Print Head Alignment button.

5. Follow the on-screen instructions to align the print head.

Caution:

❏ When you enter a value in the confirmation screen after the initial adjustment, adjustment

will be done using the initial value and the entered value added together. To clear the adjustment value, select Reset and click Exit.

❏ If the label printing surface is not aligned with center of the disc after aligning the print

head as described above, print will appear out of alignment compared to printing surface.

Correcting the Printing Position

If you notice a misalignment of vertical printing position, you may be able to solve this problem by using the correcting the printing position utility in your printer driver.

Using the Correcting the Printing Position Utility

Follow the steps below to adjust the vertical and horizontal printing position using the Correcting the printing position utility.

1. Make sure an unprinted disc is inserted in stacker 1.

2. Make sure no lights indicate errors and the disc cover is closed.

3. Access the printer driver.

See “Accessing the Printer Driver” on page 22.

4. Click the Utility tab, then click the Correcting the Printing Position button.

5. Follow the on-screen instructions to adjust the vertical and horizontal printing position.

Maintaining Your Product

Cleaning Your Product

Cleaning the Exterior of the Product

To keep your product operating at its best, clean it thoroughly several times a year by using the following procedure.

Caution:

❏ Never use alcohol or thinner to clean the product. These chemicals can damage the

product.

❏ Take care to prevent water from getting inside the product. If moisture, dirt, or other

matter gets inside of the product, besides affecting print quality, it may cause the electric circuits to short.

1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet.

2. Use a soft, clean cloth to carefully remove any dust or dirt.

If the dirt does not come off, clean it using a soft, clean cloth dampened with a mild detergent. Then, wipe the outside of the product dry with a dry, soft cloth.

Note:

❏ After cleaning the product, close the disc cover and the stacker 4 tray to protect the product

from dust.

❏ Make sure to clean the filter that is located on the rear of the product at regular intervals. See

the next section.

Cleaning the Interior of the Product

To keep your printouts at their best, clean the inside by using the following procedure.

Maintaining Your Product

100

Epson PP-100II User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks

Contents

Important Notice and Safety Instructions

Important Note

Important Safety Instructions

Setting up the Product

Choosing a Place for the Product

Using the Product

Handling Ink Cartridges

Notice for CD/DVD/BD Discs

Concerning Incidental Loss Arising out of Use of this Product

About Usage Limitation

WARNING

FCC Compliance Statement For American Users

For Canadian Users

Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS)

Warnings, Cautions, and Notes

Using Your Software

System Requirements

Using the Product

Screens and Procedures in This Guide

Setting a Working Folder and Log

Adding the Product

Setting for Notification of Job Completion

Overview of Applications

EPSON Total Disc Maker

EPSON Total Disc Monitor

EPSON Total Disc Setup

Using EPSON Total Disc Maker

Starting EPSON Total Disc Maker

Getting Information through Online Help

Overview of Printer Driver

Accessing the Printer Driver

Getting Information through Online Help

Uninstalling Software

Publishing Discs

Introduction

Turning Power On/off

Overview of Publish Modes

Drive Settings

Printer Settings

Notice for Disc Writing and Printing

Error Discs

Precautions for Duplicating Discs

Printing on Discs with a Commercially Available Software Package

Notice for Barcode Printing

Standard Mode

Loading Discs

Accessing EPSON Total Disc Maker

Registering Data

Creating Labels

Making the Stacker Settings

Publishing Discs

External Output Mode

Loading Discs

Accessing EPSON Total Disc Maker

Registering Data

Creating Labels

Making the Stacker Settings

Publishing Discs

Batch Mode

Loading Discs

Accessing EPSON Total Disc Maker

Registering Data

Creating Labels

Making the Stacker Settings

Publishing Discs

Read Back Mode

Loading Discs

Accessing EPSON Total Disc Maker

Setting Read Back

Making the Stacker Settings

Publishing Discs

Taking Out Discs

Pausing Publishing

Resuming Publishing