Epson PP-100II User Guide

User’s Guide
M000555-02

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
NOTICE: The contents of this manual are subject to change without notice.
© 2012 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks
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Contents

Copyright and Trademarks
Important Notice and Safety Instructions
Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Choosing a Place for the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handling Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Notice for CD/DVD/BD Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Concerning Incidental Loss Arising out of Use of this Product . . . . . . . . . . . . . . . . . . . . . . . 12
About Usage Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC Compliance Statement For American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
For Canadian Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Indication of the manufacturer and the importer in accordance with requirements of directive
2011/65/EU (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 1 Using Your Software
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Screens and Procedures in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting a Working Folder and Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Adding the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting for Notification of Job Completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Overview of Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
EPSON Total Disc Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Starting EPSON Total Disc Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Getting Information through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Overview of Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Getting Information through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Publishing Discs
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning Power On/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Overview of Publish Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Drive Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Notice for Disc Writing and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Error Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Precautions for Duplicating Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing on Discs with a Commercially Available Software Package. . . . . . . . . . . . . . . . . . . 32
Notice for Barcode Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Standard Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
External Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Batch Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Registering Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Read Back Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Accessing EPSON Total Disc Maker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting Read Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Making the Stacker Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Publishing Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Taking Out Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Pausing Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Resuming Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
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Canceling Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Priority Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 3 Replacing Ink Cartridges
Checking the Ink Cartridge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Precautions on Ink Cartridge Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 4 Maintaining Your Product
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Using the Nozzle Check Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the Product Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using the Print Head Alignment Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Correcting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using the Correcting the Printing Position Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cleaning Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cleaning the Exterior of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cleaning the Interior of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cleaning the Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Getting Maintenance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Transporting Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Chapter 5 Troubleshooting
Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Checking Product Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Disc or the Disc Tray Does Not Feed Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Disc Does Not Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Multiple Disc Feeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Disc Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Writing/Reading Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cannot Write to/Read from the Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
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Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Horizontal Banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Vertical Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Incorrect or Missing Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Blurry or Smeared Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Incorrect or Garbled Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Incorrect Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Printout Has a Slight Slant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Printed Side is Smeared or Scuffed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Printing is too Slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ink Adheres to the Recording Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
The Product Does Not Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
All Lights Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lights Came On and then Went Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Only the Power Light is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
The Ink Light is Flashing or is On after you Replace the Cartridge . . . . . . . . . . . . . . . . . . . 125
Software Cannot be Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Maintenance Box Nearly Full Message is Displayed by the Software. . . . . . . . . . . . . . . . . 126
Disc Cannot be Published . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Disc Information Cannot be Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Drive of the Product is not Displayed when You Click "Safely Remove Hardware" Icon. . . 126
The Product is not Recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Appendix A Where To Get Help
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Help for Users in the United States and Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Help for Users in the Europe (EMEA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Help for User’s in Southeast Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Appendix B Product Information
Product Parts and Control Panel Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Product Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Consumables and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Contents
6
Job Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Number of Products that can be Connected to One Computer . . . . . . . . . . . . . . . . . . . . . . 141
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Write Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Lifetime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Contents
7

Important Notice and Safety Instructions

Important Note

You may use the software to operate the EPSON PP-100II. You may use the EPSON
PP-100II to copy materials onto media, including but not limited to CDs, DVDs, and BDs.
You agree to respect the rights of copyright owners. EPSON shall have no liability for, and
you shall hold EPSON harmless from, any copyright infringement by you or your
employees, representatives, or agents.

Important Safety Instructions

Read all the instructions in this section before using the product. Also, be sure to follow all
warnings and instructions marked on the product.

Setting up the Product

Observe the following when setting up the product:
Do not block or cover the vents and openings in the product.
Use only the type of power source indicated on the product’s label.
Use only the power cord that comes with the product. Use of another cord may result in
fire or electric shock.
The product’s power cord is for use with this product only. Use with other equipment
may result in fire or electric shock.
Be sure the AC power cord meets the relevant local safety standard.
For safety reasons, make sure to ground the power cord.
Avoid using outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic
interference, such as loudspeakers or the base units of cordless telephones.
Important Notice and Safety Instructions
8
Do not use a damaged or frayed power cord.
If you use an extension cord with the product, make sure that the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Do not attempt to service the product yourself.
Unplug the product and refer servicing to qualified service personnel under the
following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing is damaged; the product does not operate normally or exhibits a distinct change in performance.
If you plan to use the product in Germany, the building installation must be protected by
a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the product.
When connecting the product to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
If damage occurs to the plug, replace the cord set or consult a qualified electrician. If
there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
Be sure to install the specified ones when you replace drives of the product.

Choosing a Place for the Product

Observe the following when choosing a place for the product:
Place the product on a flat, stable surface that extends beyond the base of the product
in all directions. If you place the product by the wall, leave more than 10 cm (3.94") between the back of the product and the wall. The product will not operate properly if it is tilted at an angle.
Leave enough space in front of the product for the disc cover to be fully opened.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the
product away from direct sunlight, strong light, or heat sources.
Avoid places subject to dust, shocks, vibrations, or cigarette smoke.
Leave enough room around the product to allow for sufficient ventilation.
Important Notice and Safety Instructions
9
Place the product near a wall outlet where the plug can be easily unplugged.

Using the Product

Observe the following when using the product:
Do not insert objects in the product.
Take care not to spill liquid on the product.
Do not use aerosol products that contain flammable gases inside or around this
product. Doing so may cause fire.
Always turn the product off using the P power button. When this button is pressed, the
power light flashes. Do not unplug the product or turn off the power to the outlet
until the power light stops flashing.
Leave the ink cartridges installed. Removing the cartridges can dry out the print head
and may prevent the product from printing.
Be careful not to trap your fingers when closing the disc cover.
The product uses galvanized sheet metal, and this may cause rusting at the edges;
however, this does not cause any harm to the function of the product.
Do not place any drink or liquid on the product as penetration by liquid inside the
product will cause a malfunction.
Do not open disc cover while running a job (busy indicator is flashing), unless the
application instructs you to add or remove discs. This may affect write/read quality or print quality. Also, for safety reasons, do not put your hands inside the product while beeping, as arm is still moving.
The product cannot be used as a shared printer using the Windows sharing setting.

Handling Ink Cartridges

Observe the following when handling the ink cartridges:
Keep ink cartridges out of the reach of children. Do not allow children to drink from or
handle the cartridges.
Do not shake ink cartridges; this can cause leakage.
Important Notice and Safety Instructions
10
Be careful when you handle used ink cartridges, as there may be some ink remaining
around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Do not remove or tear the label on the cartridge; this can cause leakage.
Install the ink cartridge immediately after you remove it from its package. If you leave a
cartridge unpacked for a long time before using it, normal printing may not be possible.
Use the ink cartridge before the expiration date printed on its package.
Do not dismantle ink cartridges or try to refill them. This could damage the print head.
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at
room temperature for at least three hours before using it.
Store ink cartridges in a cool, dark place.
Do not touch the green IC chip on the side of the cartridge. Doing so may prevent
normal operation and printing.
The IC chip on this ink cartridge retains a variety of cartridge-related information, such
as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the product automatically performs a reliability check.
Do not place ink cartridges with the ink supply area facing down. This may result in ink
leakage. Also, dirt attached to the ink supply area may result in the product not functioning properly.

Notice for CD/DVD/BD Discs

Before using the product, an operation check should be conducted to ensure the unit’s
functionality. Also, back up the data on the CD/DVD/BD, if needed. Data may be damaged
or lost in the following cases:
-Influence of static or electrical noise
-Incorrect usage
-Malfunction or repair
-Damage due to natural disaster
Epson does not hold any responsibility for lost or damaged data, due to causes not limited
to those listed above, even the product is under warranty period.
Important Notice and Safety Instructions
11

Concerning Incidental Loss Arising out of Use of this Product

Should the expected results from this product, including bundled software, not be obtained,
we cannot compensate for incidental loss arising from that fact, such as expenses required
for use of this product and lost earnings that would have been gained through the use of
this product.

About Usage Limitation

When this product is used for applications requiring high reliability / safety, such as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional / precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability / safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.
When copying a CD, DVD, or BD, you must meet the conditions that the work recorded
on the discs does not have a copyright, that you have a copyright for the work, that you have received permission from the author, or that copying of the work onto the discs is legally approved. Copying of a CD, DVD, or BD without meeting these conditions is illegal and should not be done.
This product is for business use and not for household use.

WARNING

This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
The connection of a non-shielded interface cable to this product will invalidate the EMC
standards of this device. You are cautioned that changes or modifications not expressly
approved by Seiko Epson Corporation could void your authority to operate the equipment.
Important Notice and Safety Instructions
12

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS)

Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
http://www.epson.com/
Importer: EPSON EUROPE B.V.
Address: Azië building, Atlas ArenA,
Hoogoorddreef 5, 1101 BA Amsterdam Zuidoost The Netherlands
http://www.epson.com/europe.html
Important Notice and Safety Instructions
13

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes in this User's Guide as indicated below have the following
meanings.
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of the product.
Important Notice and Safety Instructions
14
Chapter 1

Using Your Software

System Requirements

Using the Product

Windows requirements
To use this product, you must have any of the following Windows operating systems
installed.
Operating system Windows XP (32 bit, SP3 or later)
Home Edition/Professional
Windows Vista (32 bit/64 bit, SP2 or later)
Home Basic/Home Premium/Business/Enterprise/ Ultimate
Windows 7 (32 bit/64 bit, SP1 or later)
Home Premium/Professional/Enterprise/Ultimate Windows 8 (32 bit/64 bit) Windows 8 Pro (32 bit /64 bit) Windows 8.1 (32 bit/64 bit) Windows 8.1 Pro (32 bit /64 bit) Windows Server 2003 (32 bit, SP2 or later)
Standard/Enterprise Windows Server 2003 R2 (32 bit, SP2 or later)
Standard/Enterprise Windows Server 2008 (32 bit/64 bit, SP2 or later)
Standard/Enterprise Windows Server 2008 R2 (64 bit, SP1 or later)
Standard/Enterprise Windows Server 2012 (64 bit)
Standard/Essentials Windows Server 2012 R2 (64 bit)
Standard/Essentials
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15
CPU Windows XP
Windows Vista Windows 7/Windows 8 Windows 8.1 Windows Server 2003 Windows Server 2003 R2
Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2
Memory Windows XP
Windows Server 2003 Windows Server 2003 R2
Windows Vista Windows 7 32 bit Windows 8 32 bit Windows 8.1 32 bit
Windows 7 64 bit Windows 8 64 bit Windows 8.1 64 bit Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2
When BD drives are installed: Core DuoT2700/Core2Duo E6300 or more (or compatible processor)
When DVD drives are installed: Intel Pentium 4 (or compatible processor) 1.4 GHz or faster processor
When BD drives are installed: Core DuoT2700/Core2Duo E6300 or more (or compatible processor)
When DVD drives are installed: Intel Pentium 4 (or compatible processor) 2.0 GHz or faster processor
When BD drives are installed: 1 GB or more When DVD drives are installed: 512 MB or more
1 GB or more
2 GB or more
HDD available space
HDD rotation speed 7200 rpm or faster
Interface USB 2.0 or USB 3.0
Windows XP When BD drives are installed: 100 GB or more
When DVD drives are installed: 10 GB or more
Windows Server 2003/ Windows Server 2003 R2
Windows Vista When BD drives are installed: 100 GB or more
Windows 7 32 bit Windows 8 32 bit Windows 8.1 32 bit
Windows 7 64 bit Windows 8 64 bit Windows 8.1 64 bit
Windows Server 2008 Windows Server 2008 R2
Windows Server 2012 Windows Server 2012 R2
When BD drives are installed: 100 GB or more When DVD drives are installed: 12.9 GB or more
When DVD drives are installed: 25 GB or more
When BD drives are installed: 100 GB or more When DVD drives are installed: 26 GB or more
When BD drives are installed: 100 GB or more When DVD drives are installed: 30 GB or more
When BD drives are installed: 100 GB or more When DVD drives are installed: 50 GB or more
170 GB or more
Compatible with USB 2.0 or USB 3.0 standard Ensure Hi-Speed USB or Super-Speed USB
performance
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16
Display XGA (1024 x 768 pixels) or higher
65,536 colors or more
Other Making music CD: Requires sound device with
appropriate driver installed.
Windows Media Player 6.4 or higher must be installed.
Note:
Use USB 3.0 standard compatible interface to ensure Super-Speed USB performance.
If your file system is FAT, you may not write to a DVD/BD.
ATI South Bridge chip set IPX460 or earlier is incompatible with this product.
Refer to the URLs listed on pages “Help for Users in the United States and Canada” on page
128 and “Help for Users in the Europe (EMEA)” on page 129 for chip sets that are not supported.
The product may not function properly where third party writing software is installed, anti-virus
software is installed, or another USB device is connected.
Use a CD/DVD drive that supports commands and operations compatible with MMC 4.0 or
higher and can read subchannel data as a source drive for copying.
Use a BD drive that supports commands and operations compatible with MMC 5.0 or higher
and can read subchannel data as a source drive for copying.

Screens and Procedures in This Guide

Unless otherwise indicated, this guide explains using procedures and screens for Windows
7.
Using Your Software
17

Setting a Working Folder and Log

After the software installation, create a Working Folder on the hard disk for the disc publishing operation. You can also set for log files. Log files are useful for service and support of the product.
Note:
These settings are reflected for all the CD/DVD/BD publishers registered (except for the PP-100N).
1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.
The EPSON Total Disc Setup will start.
2. Select Common Setting for Publishing from the Tool menu.
The Common Setting for Publishing screen will appear.
3. Click Browse to select a folder to create a Working Folder.
Note:
Select a drive with sufficient free space. For information on the necessary HDD space, see the following section. & See “System Requirements” on page 15.
4. Check the checkbox for Save publication log if you want to save the usage history of the product.
Note:
When the log files saved in the computer exceed 200MB, the older ones will be deleted (starting with the oldest one) to make room for new ones.
5. Click OK.
Using Your Software
18

Adding the Product

Use the EPSON Total Disc Setup to add the product (CD/DVD/BD publisher) to the computer.
Note:
The product must be added when the connection point (port) is set manually. However, the product does not need to be added when the connection point (port) is set automatically.
1. Make sure that the product is connected to the computer via the USB cable and that the product is turned on.
2. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.
The EPSON Total Disc Setup will start.
3. Click Add.
4. Select Local CD/DVD/BD publisher, and then click Next.
5. Select the product to be added from CD/DVD/BD Publisher List, then click Next.
6. Enter any name and click OK.
Using Your Software
19

Setting for Notification of Job Completion

A setting can be made to display a message on the screen or produce a beep to notify you that a job (or jobs) is finished or the input stacker is empty.
Note:
This setting is reflected for all the CD/DVD/BD publishers registered.
1. Select Start ( ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc Setup.
The EPSON Total Disc Setup will start.
2. Select Common Setting for Publishing from the Tool menu.
The Common Setting for Publishing screen will appear.
3. Click Notification Settings tab.
The Notification Settings screen will appear.
4. Select either one or both of the options for Notification Method.
5. Select either one of the options for Notification when a job is finished.
6. Click OK.
Using Your Software
20

Overview of Applications

The EPSON Total Disc Maker software included with the product allows you to write or copy discs, create disc labels, and publish discs. It also allows you to obtain data from discs.

EPSON Total Disc Maker

EPSON Total Disc Maker lets you write or copy CDs/DVDs/BDs and print disc labels. You can also read data from CDs/DVDs/BDs and store it in a HDD. The process used for these actions is called "Publish" in the EPSON Total Disc Maker program.

EPSON Total Disc Monitor

EPSON Total Disc Monitor is a utility that monitors the product and gives you information about its current status. Using EPSON Total Disc Monitor, you can also pause/cancel jobs or change the order of jobs to be processed.

EPSON Total Disc Setup

EPSON Total Disc Setup is a utility to register the product to the computer and to set basic settings to publish CDs/DVDs/BDs, such as settings for the publish mode, stackers, and drives.

Using EPSON Total Disc Maker

Use EPSON Total Disc Maker to do the following:
Writing data to BDs, data to DVDs, video to DVDs, data to CDs, music to CDs, music
and data to CDs, or video to CDs, copying CD/DVDs/BDs, or reading back data in CDs/DVDs/BDs.
Creating and editing disc labels.

Starting EPSON Total Disc Maker

Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.
Using Your Software
21

Getting Information through Online Help

You can access online help for EPSON Total Disc Maker from the software or from the Windows Start menu.
In window of EPSON Total Disc Maker, EPSON Total Disc Monitor, or EPSON Total Disc Setup, click the button to display online help for each utility.

Overview of Printer Driver

The printer driver lets you choose from a wide variety of settings to get the best printing results.

Accessing the Printer Driver

You can access the printer driver from EPSON Total Disc Maker, EPSON Total Disc Setup, most Windows-based applications, and the Windows Start menu.
If displayed from EPSON Total Disc Maker
The settings are only reflected in EPSON Total Disc Maker. The settings are lost when you exit EPSON Total Disc Maker.
If displayed from EPSON Total Disc Setup or the Start menu
The information you set is saved as the printer driver settings, and after this, it is reflected in the printer settings for EPSON Total Disc Maker and all other applications.
Refer to the following sections to access the printer driver.
From EPSON Total Disc Maker
1. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.
2. Select Print Settings from Tool menu.
From EPSON Total Disc Setup
1. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Setup.
2. Select CD/DVD/BD Publisher, and then click Properties.
Using Your Software
22
From Windows applications
1. Click Print or Print Setup in the File menu.
2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.)
From the Start menu
1. Click Start ( ), Control Panel, then Devices and Printers.
2. Right-click EPSON PP-100PRN, then click Printing Preferences in the menu.

Getting Information through Online Help

You can access online help for items in the printer driver from your application or from the Windows Start menu. & See “Accessing the Printer Driver” on page 22.
In the printer driver window, try one of the following procedures.
Right-click the item, then select Help.
Click Help.
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23

Uninstalling Software

You can uninstall the software by following the steps below.
Note:
You may be asked for an administrator password or confirmation when uninstalling the
software. When asked for a password, enter the password to proceed with the operation.
In Windows XP or Windows Server 2003, log onto Windows as a user with administrator
privileges (belonging to the administrator group) to uninstall the software.
When installing the software, various Microsoft components may be installed. Some of them
may not be uninstalled when uninstalling the software.
1. Close all applications.
2. Click Start ( ), and then select Control Panel.
3. Click Uninstall a program.
4. Choose EPSON Total Disc Maker, and then click Uninstall.
Note:
If you cannot perform the uninstallation due to any problem, uninstall the software by double-clicking setup.exe in Discproducer Utility & Documents Disc.
5. When the confirmation message appears, click Yes.
6. Follow the on-screen instructions.
Using Your Software
24
Chapter 2

Publishing Discs

Introduction

This section guides you through the procedures for creating, printing, and reading discs.
Note:
For information on discs, see the following section. & See “Discs” on page 136.

Turning Power On/off

This section describes how to turn on/off power.
Turning power on
1. Connect the power cable.
2. Press P Power button until the power light flashes.
Power light flashes in green, then stays on.
Turning power off
Press the P Power button. The Power light will flash in green then turn off; then power is turned off.
Caution:
Fan will operate after turning power off, but it will automatically stop after 15 minutes.
c
If the product is operating, wait for 10 seconds after operation is stopped, then turn off
power.
The product may not be recognized by the computer when the power is turned back on
while fan is operating. In this case, disconnect the USB cable and connect it again.
Note:
If turning off the product while power on the PC is on, follow the procedure below. If the product
is turned off without following the procedure, data in the PC maybe damaged.
1. If Total Disc Maker, Total Disc Monitor, or Total Disc Setup is running, close the software.
2. Double click "Safely Remove Hardware" on the task tray.
3. Select a drive on the product and select Stop.
Publishing Discs
25

Overview of Publish Modes

Writing data to discs, printing labels that you created/edited, and reading data from discs are called “Publish” in EPSON Total Disc Maker. The product has four kinds of publish modes.
Standard Mode
This mode uses stacker 1 as the input stacker, and stacker 2, 3, or 4 as the output stacker.
When stacker 2 or 3 is selected as the output stacker, up to 50 CDs/DVDs/BDs can be created at once. Also, if you refill discs in the input stacker and take out published discs from the output stacker at the same time, up to 1000 CDs/DVDs/BDs can be published in a single job.
If stacker 4 is selected as the output stacker, discs can be removed without stopping the product while running a job.
& See “Standard Mode” on page 33.
External Output Mode
This mode uses stacker 1 and 2 as the input stackers, and stacker 3 or 4 as the output stacker.
Different types of discs (CD, DVD, or BD) can be loaded into each of the 2 stackers and can create different types of discs. This is ideal for creating small batches of discs at once.
If the same type of discs are loaded into stacker 1 and 2 and Auto is selected for the input stacker setting, up to 100 CDs/DVDs/BDs can be continuously published by taking out published discs without refilling discs.
Up to 1000 CDs/DVDs/BDs can be continuously published in a single job by refilling discs and taking out published discs.
If stacker 4 is selected as the output stacker, discs can be removed without stopping the product while running a job.
Note:
This mode does not use stacker 3 if you select stacker 4 as the output stacker.
& See “External Output Mode” on page 46.
Publishing Discs
26
Batch Mode
This mode uses stacker 1 and 2 as the input stackers, and stacker 2 and 3 as the output stackers.
You can create up to 100 CDs/DVDs/BDs at once without refilling and taking out discs while publishing. Up to 1000 CDs/DVDs/BDs can be continuously published in a single job by refilling discs and taking out published discs. To use this mode, you need to place stacker 3 into the product.
& See “Batch Mode” on page 60.
Read Back Mode
This mode uses stacker 1 as the input stacker, and stacker 2 as the output stacker.
Data in up to 50 CDs/DVDs/BDs in stacker 1 can be read at once. You can store the data in your local/network HDD as files or a disc image file.
& See “Read Back Mode” on page 74.

Drive Settings

Drive to be used
Select Drive to Use from the following.
Use Both
Use both drive 1 and 2 to write/read data. Jobs will be efficiently processed by using 2 drives. If trouble occurrs on either drive and it cannot write data, other drive will be used automatically.
Use Drive 1 Only
Use only drive 1.
Use Drive 2 Only
Use only drive 2.
Number of write retries (except for Read Back mode)
Select 0 to 9 for the Number of write retries.
Publishing Discs
27
The Number of write retries is a setting to retry writing if a write error occurs.
Setting the Number of write retries will enable the job to continue without pausing if a write error occurs.
No. of read back errors allowed (only for Read Back mode)
Select 0 to 9 for the No. of read back errors allowed.
Setting the No. of read back errors allowed will enable jobs to continue without pausing until the set number of read back errors continuously occur. When a read back error occurs, the disc will be ejected as an error disc and reading the next disc will be processed.
Continue publishing regardless of the occurrence of read back errors (only for Read Back mode)
If you check this checkbox, no matter how many times a read back error occurs, the jobs will continue without pausing. When a read back error occurs, disc will be ejected as an error disc and reading the next disc will be processed.

Printer Settings

Printer name
Select Printer Name.
Note:
When changing the printer name, do not use Unicode characters. The device will not be recognized correctly.
Failure error mark
If you check this checkbox, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered the write error.
Note:
The error mark will not be printed in the following cases.
The job was canceled
An incorrect disc type was found in the stacker
Fatal error
Not enough ink was left to print the error mark
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Notice for Disc Writing and Printing

Store the stacker out of direct sunlight. A warped or damaged stacker may stop the
product from operating normally.
Use only CDs/DVDs/BDs labeled as suitable for printing, for example “Printable on the
label surface” or “Printable with ink jet printers.”
For more details on handling discs and for guidelines for writing data to discs, refer to
your CD/DVD/BD documentation.
When using the product for the first time after storing it for a long time or after an error,
missing dots or ink stains may appears and print quality may be reduced. If publishing a large number of discs, check print quality by publishing one disc in advance. If any dots are missing, run head cleaning.
When writing and printing discs separately, it is recommended to print after writing. If
you write discs after printing, ink may cause discs to stick to each other and result in a transport error, or dirt, stains, or scratches on the disc may cause a write error.
Printing on rib area may result in ink sticking, disc sticking, or color loss.
Try to test print on a spare disc, and check the printed surface after waiting for one full
day, especially before printing a large number of discs.
After printing the first copy, check the print quality to see if any dots are missing.
Before using or touching the printed surface of your discs, make sure they are
completely dry and keep them out of direct sunlight.
If the printed surface is sticky even after it has dried, do the following.
1. Change label type.
2. Change color saturation level.
3. Change the disc.
Moisture on the printable surface may cause smearing.
If you print on the matte label type of Epson specified CDs, set Label Type to CD/DVD
Label.
If you print on the matte label type of Epson specified DVDs, set Label Type to CD/DVD
Premium Label.
When using Epson specified discs, only [1] can be selected for Print Mode setting.
Reprinting on the same disc may not improve the print quality.
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Be sure to clean the inside of the stacker before using if there is any dirt.
Please check disc before printing, as the size of the receptor may vary.
Ink may not bond if printed outside the receptor.
If the product is operating, wait for 10 seconds after the operation is finished, and then
turn the power off.
Data may be lost depending on the disc or storing condition; therefore, store important
data on multiple discs. Epson does not guarantee the data against loss.
Do not insert a disc between drive 1 and drive 2, as you may not be able to remove it.
Do not insert an object like a screwdriver or clip into the drive slots as this may cause a
malfunction.
A published CD/DVD/BD may not be readable on another type of drive or player due to
compatibility.
The quality of the blank disc determines print and write/read quality. It is recommended
to use only the specified disc type.
It is recommended that you run a compare while writing data.
Making a backup is recommended if the data is important. Recorded data may degrade
over long storing periods. It is recommended to make backups periodically.
Do not shock or vibrate the product while reading or writing, as this may result in
malfunction of the drive or make the disc unusable.
Do not use a cracked, warped, or deformed disc because it may break in pieces inside
the product and cause malfunction or injury.
A disc may become unreadable or unwritable if it has a small scratch or dirt; therefore,
please handle it with care.
Hold disc by the edge, and do not touch either surface.
The completed job display of EPSON Total Disc Monitor shows the number of
successes, number of failures, and number of discs printed.
Do not use discs with lens cleaner, a label sticker, or condensation on them as it may
cause mechanical error or malfunction.
If the file system of the computer used is FAT, DVD/BD writing may not be possible.
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