Introduction to Your Projector ................................................................................................................... 8
Setting Up the Projector ........................................................................................................................... 20
For a printable PDF copy of this guide, click here.
7
Introduction to Your Projector
Refer to these sections to learn more about your projector and this manual.
Projector Features
Notations Used in the Documentation
Where to Go for Additional Information
Projector Part Locations
Projector Features
The W70/W75 projectors include these special features:
Bright, high-resolution projection system
• Up to 2000 lumens of color brightness (color light output) and white brightness (white light output)
Note: Color brightness (color light output) and white brightness (white light output) will vary depending
on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output
measured in accordance with ISO 21118.
• High-definition micro cinema lens
• Advanced 3LCD technology
• Epson microlaser array projection technology
• Up to 150 inches (13 ft) projected image size (no screen required)
Flexible connectivity
• HDMI port for streaming device connection, such as Amazon Fire TV Stick or Roku Streaming Stick
• 2A USB port for supplying power to a connected third-party streaming device
• Small and portable, allows you to project without wires or extra cables
• Audio out port for connecting headphones and external speakers
• Audiophile BassReflex built-in speaker
• aptX Bluetooth connectivity
• One remote controls projector and streaming device
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Innovative display and operation features
• Long-life laser light source
• More than 2,500,000:1 contrast ratio and Dynamic Contrast control for sharp, detailed images
• Epson's Direct Power On feature allows for quick and easy setup
Product Box Contents
Additional Components
Optional Equipment and Replacement Parts
Warranty and Registration Information (U.S. and Canada)
Warranty and Registration Information (Latin America)
Parent topic: Introduction to Your Projector
Product Box Contents
Save all the packaging in case you need to ship the projector. Always use the original packaging (or
equivalent) when shipping.
Make sure your projector box included all of these parts:
1Projector
2Remote control
3Remote control batteries (2 AAA alkaline)
4Power cord
Parent topic: Projector Features
9
Additional Components
Depending on how you plan to use the projector, you may need to obtain additional components.
Note: To connect a Mac that does not include a compatible HDMI output port, you need to obtain an
adapter that allows you to connect to the HDMI port on the projector. Contact Apple for compatible HDMI
adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you
to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies,
and more. Contact your device manufacturer for compatible adapter options.
Note: The projector's HDMI port does not support MHL.
Unless listed as available from Epson in this table, see your local computer or electronics dealer for
purchase information.
Signal or connection
type
HDMICompatible HDMI cable
Audio outCommercially available 3.5 mm mini jack stereo cable
Parent topic: Projector Features
Related tasks
Connecting to an HDMI Video Source
Additional component necessary
Available for purchase from Epson or an authorized Epson reseller.
Note: Older Mac computers (2009 and earlier) may not support HDMI
audio.
Optional Equipment and Replacement Parts
U.S. and Canada: You can purchase screens, other optional accessories, and replacement parts from
an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the
U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or
epsonstore.ca (Canadian sales).
Latin America: You can purchase screens, other optional accessories, and replacement parts from an
Epson authorized reseller. To find the nearest reseller, go to epson.com.jm. Or you can contact your
nearest sales office as described in "Where to Get Help."
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Note: Availability of accessories varies by country.
Epson offers the following optional accessories and replacement parts for your projector:
Option or partPart number
Ceiling mount (ELPMB60)V12H963010
Lighting track mount (ELPMB61)V12H964020
Air filter set (ELPAF57)V13H134A57
In addition to the accessories listed above, extended service plans are available.
Parent topic: Projector Features
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Replacing the Air Filter
Warranty and Registration Information (U.S. and Canada)
Your projector comes with a basic warranty that lets you project with confidence. For details, see the
warranty brochure that came with your projector.
Register your product online at this site: epson.com/webreg
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features
Warranty and Registration Information (Latin America)
Your projector comes with a basic warranty that lets you project with confidence. For details, see the
warranty that came with your projector.
Register your product online at latin.epson.com/support, search for your product, and select Register.
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features
11
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your projector.
• Tips contain additional projection information.
Parent topic: Introduction to Your Projector
Where to Go for Additional Information
Need quick help on using your projector? Here's where to look for help:
• epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean)
View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24
hours a day.
• If you still need help after checking this manual and any other sources listed here, you can use the
Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to
Get Help."
Parent topic: Introduction to Your Projector
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Projector Part Locations
Check the projector part illustrations to learn about the parts on your projector.
Projector Parts - Front/Top
Projector Parts - Rear
Projector Parts - Base
Projector Parts - Control Panel
Projector Parts - Remote Control
Parent topic: Introduction to Your Projector
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Projector Parts - Front/Top
1Audio out port cover
2HDMI cable path
3AC inlet
4Air exhaust vents
5Air intake vent
6Projection window
7Remote receiver
8Focus lever
9Control panel
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10Kensington security slot
11Air intake vent
12Rear cover
Warning: While projecting, do not put your face or hands near the air exhaust vents, and do not place
objects that may become warped or damaged by heat near the vents. Hot air from the air exhaust vents
could cause burns or other injuries, or warping of projector parts.
Parent topic: Projector Part Locations
Related references
Projector Light Status
Related tasks
Connecting to an HDMI Video Source
Connecting Headphones
Focusing the Image Using the Focus Lever
Installing a Security Cable
Cleaning the Air Filter and Vents
Projector Parts - Rear
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1Remote receiver
2Air exhaust vent
3Speaker
4USB power cable
5Cable clamp
6Rear cover slots
7Cable hook
8HDMI extension cable
9Service port
Parent topic: Projector Part Locations
Related tasks
Connecting to a Streaming Media Player
Connecting to an HDMI Video Source
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Projector Parts - Base
1Foot release lever
2Optional ceiling/lighting track mount hole
3Rear feet (removable for mounting)
4Front adjustable foot
5Air filter cover
6Safety wire clamp
Note: Use M4×9mm screws for mounting the projector.
Parent topic: Projector Part Locations
16
Projector Parts - Control Panel
1
2Focus lever
3Status, laser, and temperature lights
4Volume buttons
5Horizontal keystone buttons
Parent topic: Projector Part Locations
Related references
Projector Light Status
Related tasks
Focusing the Image Using the Focus Lever
Controlling the Volume with the Volume Buttons
Correcting Image Shape with H/V Keystone
Turning On the Projector
Using the Projector's Menus
Controlling the Volume with the Volume Buttons
Correcting Image Shape with H/V Keystone
Changing the Color Mode
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Setting Up the Projector
Follow the instructions in these sections to set up your projector for use.
Projector Placement
Projector Connections
Installing Batteries in the Remote Control
Projector Placement
You can place the projector on almost any flat surface to project an image.
You can also install the projector in a ceiling mount or on a floor stand if you want to use it in a fixed
location.
There is no vertical or horizontal limit to how the projector can be installed.
Keep these considerations in mind as you select a projector location:
• Place the projector on a sturdy, level surface or install it using a compatible mount.
• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or
next to anything that could block the vents.
• Place the projector parallel to the screen.
• Position the projector within reach of a grounded electrical outlet or extension cord.
Projector Setup and Installation Options
Projection Distance
Parent topic: Setting Up the Projector
Projector Setup and Installation Options
You can set up or install your projector in the following ways:
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Front
Rear
Front ceiling
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Rear ceiling
Toward the ceiling
Note: Make sure the rear cover is securely attached.
Parent topic: Projector Placement
Projection Distance
The distance at which you place the projector from the screen determines the approximate size of the
image. The image size increases the farther the projector is from the screen, but can vary depending on
the zoom factor, aspect ratio, and other settings.
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Use the tables here to determine approximately how far to place the projector from the screen based on
the size of the projected image. (Conversion figures may have been rounded up or down.) You can also
use the Projection Distance Calculator here (U.S.), here (Canada), or here (Caribbean).
1Projection distance
2Distance from the center of the lens to the base of the screen
3Center of lens
16:9 Aspect Ratio Image or Screen
Screen or image sizeProjection distance (1)
Wide to Tele
30 inches26 to 36 inches
(67 to 91 cm)
40 inches36 to 48 inches
(91 to 123 cm)
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Distance from center of lens to
base of screen (2)
–0.79 inch (–2 cm)
–0.79 inch (–2 cm)
16:9 Aspect Ratio Image or Screen
Screen or image sizeProjection distance (1)
Wide to Tele
50 inches45 to 61 inches
(114 to 154 cm)
60 inches54 to 73 inches
(138 to 186 cm)
70 inches64 to 86 inches
(162 to 218 cm)
80 inches73 to 98 inches
(185 to 250 cm)
90 inches82 to 111 inches
(209 to 282 cm)
100 inches92 to 124 inches
(233 to 314 cm)
110 inches101 to 136 inches*
(256 to 346 cm)
120 inches110 to 149 inches*
Distance from center of lens to
base of screen (2)
–1.18 inches (–3 cm)
–1.18 inches (–3 cm)
–1.57 inches (–4 cm)
–1.97 inches (–5 cm)
–1.97 inches (–5 cm)
–2.36 inches (–6 cm)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
(280 to 378 cm)
130 inches120 to 161 inches*
–2.76 inches (–7 cm)
(304 to 410 cm)
*Epson cannot guarantee optimal focus performance for projection distances over 134 inches (340 cm).
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16:10 Aspect Ratio Image or Screen
Screen or image sizeProjection distance (1)
Wide to Tele
30 inches26 to 35 inches
(65 to 88 cm)
40 inches35 to 47 inches
(88 to 119 cm)
50 inches44 to 59 inches
(111 to 150 cm)
60 inches53 to 71 inches
(134 to 181 cm)
80 inches71 to 96 inches
(180 to 243 cm)
90 inches80 to 108 inches
(203 to 274 cm)
100 inches89 to 120 inches
(226 to 305 cm)
120 inches107 to 145 inches*
Distance from center of lens to
base of screen (2)
–1.57 inches (–4 cm)
–1.97 inches (–5 cm)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
–3.94 inches (–10 cm)
–4.33 inches (–11 cm)
–4.72 inches (–12 cm)
–5.91 inches (–15 cm)
(272 to 368 cm)
130 inches116 to 157 inches*
–6.30 inches (–16 cm)
(295 to 399 cm)
150 inches134 to 181 inches*
–7.09 inches (–18 cm)
(341 to 461 cm)
*Epson cannot guarantee optimal focus performance for projection distances over 134 inches (340 cm).
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4:3 Aspect Ratio Image or Screen
Screen or image sizeProjection distance (1)
Wide to Tele
30 inches29 to 39 inches
(74 to 100 cm)
40 inches39 to 54 inches
(100 to 136 cm)
50 inches50 to 67 inches
(126 to 171 cm)
60 inches60 to 81 inches
(152 to 206 cm)
70 inches70 to 95 inches
(179 to 241 cm)
80 inches81 to 109 inches
(205 to 276 cm)
90 inches91 to 122 inches
(231 to 311 cm)
100 inches101 to 137 inches*
Distance from center of lens to
base of screen (2)
–1.57 inches (–4 cm)
–2.36 inches (–6 cm)
–2.76 inches (–7 cm)
–3.15 inches (–8 cm)
–3.94 inches (–10 cm)
–4.33 inches (–11 cm)
–4.72 inches (–12 cm)
–5.51 inches (–14 cm)
(257 to 347 cm)
110 inches111 to 150 inches*
–5.91 inches (–15 cm)
(283 to 382 cm)
120 inches122 to 164 inches*
–6.69 inches (–17 cm)
(309 to 417 cm)
130 inches132 to 178 inches*
–7.09 inches (–18 cm)
(335 to 452 cm)
*Epson cannot guarantee optimal focus performance for projection distances over 134 inches (340 cm).
Parent topic: Projector Placement
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Projector Connections
See these sections to connect the projector to a variety of projection sources.
Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode
to ensure the projector's internal temperature is regulated properly.
Connecting to a Streaming Media Player
Connecting to an HDMI Video Source
Connecting Headphones
Connecting to a Bluetooth Audio Device
Parent topic: Setting Up the Projector
Related references
Additional Components
Projector Feature Settings - Settings Menu
Connecting to a Streaming Media Player
You can connect a streaming media player to the projector's HDMI port. Connecting the USB power
cable provides power to the streaming media player.
1.Remove the rear cover from the projector.
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2.Release the USB power cable from the cable hook and cable clamp as shown.
3.Connect the streaming media player to the HDMI extension cable.
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4.Connect the USB power cable to the streaming media player's USB power port.
USB power port on the side
USB power port on the bottom
5.Pass the USB power cable through the cable hook and cable clamp, then close the cable clamp to
secure the cable.
USB power port on the side
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USB power port on the bottom
1Cable hook
2Cable clamp
6.Secure the streaming media player as shown.
USB power port on the side
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USB power port on the bottom
7.Replace the rear cover and push it into place.
Parent topic: Projector Connections
Connecting to an HDMI Video Source
If your video source has an HDMI port, you can connect it to the projector using an HDMI cable. The
video source's sound is output to the projector's speaker.
Note: You can also connect a computer or laptop to the projector using an HDMI cable.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may
damage the projector.
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1.Remove the rear cover from the projector.
2.Connect one end of an HDMI cable to your video source's HDMI port.
3.Connect the other end of the HDMI cable to the projector's HDMI extension cable.
4.Pass the HDMI cable through the cable path as shown.
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5.Replace the rear cover and push it into place.
Parent topic: Projector Connections
Connecting Headphones
You can connect headphones to the projector's audio out port. You can control the volume using the
projector remote control.
Note: The projector's audio out port only supports 3.5mm stereo headphones. If you use any other type
of headphones, audio may not be output normally.
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1.Open the audio out port cover.
2.Insert the headphone jack into the audio out port.
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Parent topic: Projector Connections
Connecting to a Bluetooth Audio Device
You can connect your projector to Bluetooth audio devices such as speakers or headphones to output
audio from a streaming device or other video source connected to the projector.
Note: The Bluetooth audio device must be A2DP compliant and support SCMS-T copyright protection.
There may be a slight delay in audio output. Bluetooth audio devices are not supported in some
countries and regions.
1.Turn on the projector.
2.Press and hold themenu button on the projector remote control for about three seconds to
display the Bluetooth menu.
3.Press the arrow buttons on the projector remote control to select the Bluetooth Audio setting and
press Enter.
4.Select On and press Enter.
5.Make sure the Bluetooth audio device you want to connect to is in pairing or discovery mode (see
your Bluetooth audio device manual for details).
6.Select Search Bluetooth Device and press Enter to display a list of available devices.
7.Select the device you want to connect to and press Enter.
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8.Press themenu button to exit the menu or thereturn button to return to the previous screen.
The next time you turn on the projector, the last connected device is automatically connected. To change
the connected device, repeat these steps.
Parent topic: Projector Connections
Installing Batteries in the Remote Control
The remote control uses the two AAA batteries that came with the projector.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
1.Remove the battery cover.
2.Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not
inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
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3.Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Setting Up the Projector
37
Using Basic Projector Features
Follow the instructions in these sections to use your projector's basic features.
Turning On the Projector
Turning Off the Projector
Remote Control Operation
Selecting the Language for the Projector Menus
Projection Modes
Adjusting the Image Height
Image Shape
Focusing the Image Using the Focus Lever
Resizing the Image Using Zoom
Image Aspect Ratio
Color Mode
Turning On Automatic Luminance Adjustment
Adjusting Light Output (Brightness)
Saving Settings to Memory and Using Saved Settings
Controlling the Volume with the Volume Buttons
Turning On the Projector
Turn on the projector before you turn on the video source you want to use.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may
damage the projector.
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1.Connect the power cord to the projector's power inlet.
2.Plug the power cord into an electrical outlet.
Note: If the Direct Power On setting is turned on, the projector turns on as soon as you plug it in.
3.Press thepower button on the projector or the projector remote control to turn on the projector.
The status light flashes blue as the projector warms up. After about 30 seconds, the status light
stops flashing and turns blue.
Warning: Never look into the projector lens when the laser is on. This can damage your eyes and is
especially dangerous for children and pets.
Caution: Make sure no objects are blocking the light from the projector lens. Objects blocking the
lens for an extended time can melt and light that is reflected back into the lens can cause the
projector to malfunction.
The Welcome Guide is displayed the first time you turn on the projector. To display the guide again,
press themenu button on the projector remote control and select Settings > Display > Welcome
Guide.
Parent topic: Using Basic Projector Features
Related references
Projector Feature Settings - Settings Menu
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Turning Off the Projector
Turn off the projector after use.
Note: Turn off this product when not in use to prolong the life of the projector. Laser life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
1.Press thepower button on the projector or the projector remote control.
The projector displays a shutdown confirmation screen.
2.Press thepower button again. (To leave it on, press any other button.)
The laser turns off and all lights turn off.
Caution: Do not turn the projector on immediately after turning it off. Turning the projector on and off
frequently may shorten the life of the laser.
Note: If the USB Power in Standby setting is enabled, the power light will stay on when the
projector is in standby or sleep mode.
3.To transport or store the projector, make sure thepower light is not flashing and the status light is
off, then unplug the power cord.
Parent topic: Using Basic Projector Features
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Remote Control Operation
The remote control lets you control the projector from almost anywhere in the room, up to 16.4 feet (5 m)
away. You can point it at the front or back of the projector.
116.4 feet (5 m)
Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or
the projector may not respond to commands. If you will not use the remote control for a long time,
remove the batteries.
Parent topic: Using Basic Projector Features
Selecting the Language for the Projector Menus
If you want to view the projector's menus and messages in another language, you can change the
Language setting.
1.Turn on the projector.
2.Press themenu button on the projector remote control.
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3.Press the arrow buttons to select the Settings menu and press Enter.
4.Select the Language setting and press Enter.
5.Select the language you want to use and press Enter.
6.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Using Basic Projector Features
Projection Modes
Depending on how you positioned the projector, you may need to change the projection mode so your
images project correctly.
• Front (default setting) lets you project from a table in front of the screen or onto the ceiling.
• Front/Upside Down flips the image over top-to-bottom to project upside-down from a ceiling or wall
mount.
• Rear flips the image horizontally to project from behind a translucent screen.
• Rear/Upside Down flips the image over top-to-bottom and horizontally to project from the ceiling and
behind a translucent screen.
Changing the Projection Mode Using the Menus
Parent topic: Using Basic Projector Features
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Changing the Projection Mode Using the Menus
You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the
projector menus.
Note: You can also press and hold theA/V mute button on the projector remote control for about 6
seconds to flip the image upside-down.
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
3.Press the arrow buttons to select the Settings menu and press Enter.
4.Select the Installation setting and press Enter.
5.Select the Projection setting and press Enter.
6.Select the projection mode you want to use and press Enter.
7.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Projection Modes
Adjusting the Image Height
If you are projecting from a table or other flat surface and the image is too high or low, you can adjust the
image height using the projector's adjustable foot.
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1.Turn on the projector and display an image.
2.Press and hold the foot release lever to extend or retract the front adjustable foot.
3.Release the lever to lock the foot when the image is at the position you want.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features
Image Shape
You can project an evenly rectangular image by placing the projector directly in front of the center of the
screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off
to the side, you may need to correct the image shape for the best display quality.
Note: You can adjust the position up to 11°.
Correcting Image Shape with H/V Keystone
Correcting Image Shape with Quick Corner
Parent topic: Using Basic Projector Features
Correcting Image Shape with H/V Keystone
You can use the projector remote control or control panel buttons to correct the shape of an image that is
unevenly rectangular on the sides.
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Note: You can also adjust the keystone settings from the Settings > Brightness > Keystone menu.
Note: You cannot combine Keystone correction with other image shape correction methods.
1.Turn on the projector and display an image.
2.Press thekeystone button on the projector remote control.
3.Use the arrow buttons on the projector remote control to select between vertical and horizontal
keystone correction, and to adjust the image shape as necessary.
V-Keystone
H-Keystone
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Note: You can also adjust the horizontal shape using the horizontal keystone buttons on the control
panel.
4.Press thereturn button when you are finished.
After correction, your image is slightly smaller.
Parent topic: Image Shape
Related references
Projector Feature Settings - Settings Menu
Correcting Image Shape with Quick Corner
You can use the projector's Quick Corner setting to correct the shape and size of an image that is
unevenly rectangular on all sides.
Note: To provide the best possible image quality, adjust the projector's position to correct the image
shape. If this isn't possible, use the Quick Corner setting to correct the image shape.
Note: You cannot combine Quick Corner correction with other image shape correction methods.
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
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3.Press the arrow buttons to select the Settings menu and press Enter.
Note: You can also press thekeystone button on the projector remote control to display the
Keystone adjustment screen.
4.Select the Installation setting and press Enter.
5.Select the Keystone setting and press Enter.
6.Select the Quick Corner setting and press Enter twice.
Note: When the Keystone option is set to Quick Corner, the horizontal keystone buttons on the
control panel are disabled.
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You see the Quick Corner adjustment screen:
7.Use the arrow buttons on the projector remote control to select the corner of the image you want to
adjust, then press Enter.
8.Press the arrow buttons to adjust the image shape as necessary, then press Enter to return to the
area selection screen.
Note: To reset your adjustments, press and hold thereturn button for at least 2 seconds to
display a reset screen, then select Reset Quick Corner and Yes.
9.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Image Shape
Focusing the Image Using the Focus Lever
You can adjust the sharpness of the projected image using the focus lever on the projector.
1.Turn on the projector and display an image.
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2.Move the lever left or right to adjust the focus.
Parent topic: Using Basic Projector Features
Resizing the Image Using Zoom
You can resize the displayed image.
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
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3.Press the arrow buttons to select the Settings menu and press Enter.
4.Select the Installation setting and press Enter.
5.Select the Zoom setting and press Enter.
6.Press the left or right arrow button to adjust the zoom setting.
7.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Using Basic Projector Features
Image Aspect Ratio
The projector can display images in different width-to-height ratios called aspect ratios. Normally the
input signal from your video source determines the image's aspect ratio. However, for certain images
you can change the aspect ratio to fit your screen.
If you always want to use a particular aspect ratio for a certain video input source, you can select it using
the projector's menus.
Changing the Image Aspect Ratio
Available Image Aspect Ratios
Parent topic: Using Basic Projector Features
Changing the Image Aspect Ratio
You can change the aspect ratio of the displayed image to resize it.
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1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
3.Select the Image menu and press Enter.
4.Select the Aspect setting and press Enter.
5.Select the aspect ratio you want to use for your input signal and press Enter.
6.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Image Aspect Ratio
Available Image Aspect Ratios
You can select the following image aspect ratios, depending on the input signal from your image source.
Aspect ratio settingDescription
AutoAutomatically sets the aspect ratio according to the input signal.
16:9Converts the aspect ratio of the image to 16:9.
FullDisplays images using the full width of the projection area, but does
ZoomDisplays images using the full width of the projection area and
not maintain the aspect ratio.
maintains the aspect ratio of the image.
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Parent topic: Image Aspect Ratio
Color Mode
The projector offers different Color Modes to provide optimum brightness, contrast, and color for a
variety of viewing environments and image types. You can select a mode designed to match your image
and environment, or experiment with the available modes.
Changing the Color Mode
Available Color Modes
Parent topic: Using Basic Projector Features
Changing the Color Mode
You can change the projector's color mode using the remote control to optimize the image for your
viewing environment.
1.Turn on the projector and display an image.
2.Press thecolor mode button on the remote control to cycle through each color mode.
The image appearance changes and the name of the color mode appears briefly on the screen.
Note: You can also change the color mode from the Image menu.
Parent topic: Color Mode
Related references
Image Quality Settings - Image Menu
Available Color Modes
You can set the projector to use these Color Modes, depending on the input source you are using:
Color ModeDescription
DynamicBest for optimizing brightness
Bright CinemaBest for projecting vivid images
NaturalBest for projecting the image as is (choose this mode when
CinemaBest for projecting movies
making color adjustments)
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Parent topic: Color Mode
Turning On Automatic Luminance Adjustment
You can turn on the Dynamic Contrast setting to automatically optimize the image luminance. This
improves the image contrast based on the brightness of the content you project. (In order to use this
feature, the Color Mode must be set to Dynamic or Cinema.)
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
3.Select the Image menu and press Enter.
4.Select the Brightness setting and press Enter.
5.Select the Dynamic Contrast setting and press Enter.
6.Choose one of the following options and press Enter:
• Off: turns off Dynamic Contrast
• Normal: adjusts brightness at the standard speed
• High Speed: adjusts brightness as soon as a scene changes
7.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Using Basic Projector Features
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Adjusting Light Output (Brightness)
You can adjust the brightness of the projector's light output.
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
3.Select the Image menu and press Enter.
4.Select the Light Output setting and press Enter.
5.Press the left or right arrow buttons to adjust the brightness between 50% (ECO) and 100%
(Normal).
6.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Using Basic Projector Features
Saving Settings to Memory and Using Saved Settings
You can save the customized Image menu settings for your video input and then select the saved
settings whenever you want to use them.
1.Turn on the projector and display an image.
2.Press themenu button on the projector remote control.
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3.Press the arrow buttons to select the Settings menu and press Enter.
4.Select the Memory setting and press Enter.
5.Choose one of the following options and press Enter:
• Load Memory: overwrites your current settings with saved settings
• Save Memory: saves your current settings to memory (10 memories with different names are
available)
Note: A memory name that has already been used is indicated by a blue mark. Saving over a
previously saved memory overwrites the settings with your current settings.
• Erase Memory: erases the selected memory settings
• Rename Memory: renames a saved memory
Note: To delete all saved memories, select the Reset Memory setting in the Reset menu.
6.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Using Basic Projector Features
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Controlling the Volume with the Volume Buttons
You can use the volume buttons to adjust the volume of the projector's internal speaker, any external
speakers or headphones connected to the projector, or any Bluetooth audio device paired to the
projector.
Note: You must adjust the volume separately for each connected input source.
1.Turn on the projector and start a video that includes audio.
2.To raise or lower the volume, press thevolume up orvolume down button on the control panel
or the projector remote control.
A volume gauge appears on the screen.
Parent topic: Using Basic Projector Features
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Adjusting Projector Features
Follow the instructions in these sections to use your projector's feature adjustments.
Operating Connected Devices Using the HDMI Link Features
Shutting Off the Picture and Sound Temporarily
Projector Security Features
Operating Connected Devices Using the HDMI Link Features
You can use the projector remote control to control certain features of devices connected to the
projector's HDMI port.
Note: The connected device and HDMI cable must meet the HDMI CEC standard. The device must also
be configured; see the documentation that came with the device. All devices or functions may not
operate properly.
1.Press themenu button on the projector remote control.
2.Press the arrow buttons to select the Settings menu and press Enter.
You see this screen:
3.Select the Operation setting and press Enter.
4.Select the HDMI Link setting and press Enter.
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You see this screen:
5.Select the HDMI Link setting and press Enter. Then select On and press thereturn button.
6.Select the Device Connections setting and press Enter.
You see this screen:
Note: Linked devices are indicated by a blue mark. You cannot select grayed-out devices.
7.Select the device you want to control and project images from and press Enter.
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8.Select the following HDMI Link options as necessary and press Enter:
• Power On Link: select what happens when you turn on the projector or linked device. Select PJ -
> Device or Bidirectional to turn the linked device on when the projector is turned on, or select
Device -> PJ or Bidirectional to turn the projector on when the linked device is turned on.
• Power Off Link: select whether linked devices are turned off when the projector is turned off.
9.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Adjusting Projector Features
Shutting Off the Picture and Sound Temporarily
You can temporarily turn off the projector's picture and sound. Any sound or video action continues to
run, however, so you cannot resume projection at the point that you stopped it.
1.Press theA/V mute button on the projector remote control to temporarily stop projection and mute
any sound.
2.To turn the picture and sound back on, press theA/V mute button again.
Parent topic: Adjusting Projector Features
Projector Security Features
You can secure your projector to deter theft or prevent unintended use by setting up the following
security features:
• Button lock security to block operation of the projector using the buttons on the control panel.
• Security cabling to physically cable the projector in place.
Locking the Projector's Buttons
Installing a Security Cable
Parent topic: Adjusting Projector Features
Locking the Projector's Buttons
You can lock the buttons on the projector's control panel to prevent anyone from using the projector. You
can lock all the buttons or all the buttons except thepower button.
Note: You can still operate the projector using the projector remote control.
1.Press themenu button on the projector remote control.
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2.Press the arrow buttons to select the Settings menu and press Enter.
You see this screen:
3.Select the Operation setting and press Enter.
You see this screen:
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4.Do one of the following:
• To lock the projector's power button, select Child Lock and select On. You must turn the projector
off and then on again to enable the setting.
Note: To turn the projector on when this setting is enabled, you must press and hold the power
button for about 3 seconds.
• To lock all the projector's buttons, select Control Panel Lock > Full Lock. Select Yes at the
confirmation screen.
• To lock all the projector's buttons except the power button, select Control Panel Lock > Partial
Lock. Select Yes at the confirmation screen.
5.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Unlocking the Projector's Buttons
Parent topic: Projector Security Features
Unlocking the Projector's Buttons
If the projector's buttons have been locked, do one of the following:
• To disable the child lock setting, press themenu button on the projector remote control and select
Settings > Operation > Child Lock > Off. You must turn the projector off and then on again to
disable the setting.
• To release the control panel lock, press and hold thevolume down button on the control panel for
about 7 seconds. A message appears and the lock is released.
Parent topic: Locking the Projector's Buttons
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Installing a Security Cable
You can use the security slot on the side of the projector to attach a Kensington lock. See your local
computer or electronics dealer for purchase information.
1Security slot
Parent topic: Projector Security Features
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Adjusting the Menu Settings
Follow the instructions in these sections to access the projector menu system and change projector
settings.
Using the Projector's Menus
Image Quality Settings - Image Menu
Projector Feature Settings - Settings Menu
Projector Information Display - Info Menu
Projector Reset Options - Reset Menu
Using the Projector's Menus
You can use the projector's menus to adjust the settings that control how your projector works. The
projector displays the menus on the screen.
1.Press themenu button on the projector remote control.
You see a screen like this:
2.Press the up or down arrow button to move through the menus listed on the left. The settings for
each menu are displayed on the right.
Note: The available settings depend on the current input source.
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3.To change settings in the displayed menu, press Enter.
4.Press the up or down arrow button to move through the settings.
5.Change the settings using the buttons listed on the bottom of the menu screens.
6.To return all the menu settings to their default values, select Reset.
7.When you finish changing settings on a menu, press thereturn button.
8.Press themenu button to exit the menu or thereturn button to return to the previous screen.
Parent topic: Adjusting the Menu Settings
Image Quality Settings - Image Menu
Settings on the Image menu let you adjust the quality of your image for the input source you are currently
using. The available settings depend on the currently selected input source.
SettingOptionsDescription
Color ModeSee the list of available Color
Modes
Light Output50% (ECO) to 100% (Normal)Adjusts laser brightness
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Adjusts the vividness of image
colors for various image types
and environments
SettingOptionsDescription
BrightnessBrightnessLightens or darkens the overall
image
ContrastAdjusts the difference between
light and dark areas in the image
GammaAdjusts the coloring in the image
Dynamic ContrastAdjusts the projected luminance
based on the image brightness
when Dynamic or Cinema is
selected as the Color Mode.
Select Off, Normal, or High
Speed.
EPSON Super WhiteReduces overexposure of white
in the image
ColorColor SaturationAdjusts the color intensity of the
image
TintAdjusts the balance of green to
magenta tones in the image
White BalanceColor Temp.: sets the color
temperature according to the
selected color mode; lower
values tint the image red, and
higher values tint the image blue
Customized: adjusts the
individual RGB components of
the offset and gain
RGBCMYAdjusts the hue, saturation, and
brightness for each individual
color
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SettingOptionsDescription
SharpnessSharpnessAdjusts the sharpness or
softness of image details
Noise ReductionReduces flickering in analog
images
MPEG Noise ReductionReduces noise or artifacts in
MPEG videos
AspectSee the list of available aspect
ratios
HDMI Video RangeAuto
Limited (16–235)
Sets the aspect ratio (width-toheight ratio) for the input source
Sets the video range to match
the setting of the device
connected to the HDMI port
Full (0–255)
Reset—Resets all Image menu settings
to their defaults
Note: The Brightness setting does not affect laser brightness. To change the laser brightness, adjust
the Light Output setting.
Parent topic: Adjusting the Menu Settings
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Projector Feature Settings - Settings Menu
Options on the Settings menu let you customize various projector features.
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SettingOptionsDescription
SoundVolumeAdjusts the volume of the
projector's speaker or the volume
of a Bluetooth audio device that
is paired to the projector
Sound ModeSets a sound mode for the type
of playback content (music,
movie, etc.)
Standard: best for normal sound
quality
Vocal: best for voices and
dialogue
Music: best for music
Movie: best for video or movie
audio
This setting is disabled for
Bluetooth audio devices.
BluetoothSelects Bluetooth features
Search Bluetooth Device:
searches for available Bluetooth
devices
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Bluetooth Audio: turns
Bluetooth audio on or off
Connected Device: displays
information for the Bluetooth
audio device that is paired to the
projector
SettingOptionsDescription
InstallationKeystoneAdjusts image shape to
rectangular (horizontally and
vertically)
H/V Keystone: lets you manually
correct horizontal and vertical
sides
Quick Corner: select to correct
image shape and alignment
using an on-screen display
ZoomAdjusts the image size
ProjectionSelects the way the projector
faces the screen
OSD RotationRotates the menu display 90°
High Altitude ModeRegulates the projector's
operating temperature at
altitudes above 4921 feet (1500
m)
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SettingOptionsDescription
DisplayWelcome GuideShows the product features and
usage tips
MessagesSelect On to display messages
for color mode name, aspect
ratio, or high temperature
warning
Startup ScreenSelect On to display Epson logo
at startup
Standby ConfirmationSelect Off to shut down the
projector without displaying the
shutdown confirmation prompt
when you press the power button
on the control panel or on the
projector remote control
Picture Demo ModeSelect On to display pre-installed
images when there is no input
signal
When enabled, the projector
does not enter Sleep Mode.
OperationVarious options (see table below) Various options (see table below)
MemoryVarious optionsSets up or saves customized
settings to memory
LanguageVarious languagesSets the language for the
projector menus and messages
Reset—Resets adjustments to their
default settings except the
following settings: Zoom,
Projection, High Altitude Mode,
Power On Link, Power Off Link,
USB Power in Standby, Rear
Bay Cooling, Memory, and
Language
Operation settings
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OptionsDescription
HDMI LinkAdjusts HDMI Link options that allow the projector remote
control to control HDMI-connected devices that support the
CEC standard
Device Connections: lists the device connected to the
HDMI port
HDMI Link: turns HDMI Link on or off
Power On Link: controls what happens when you turn on
the projector or connected device
Power Off Link: controls if the connected device is turned
off or not when you turn off the projector
Sleep ModeSelect On to place the projector in standby mode after a
certain interval of inactivity
Sleep Mode TimerSets the sleep mode interval between 1 and 30 minutes
Direct Power OnTurns the projector on when it is plugged in instead of using
thepower button
IlluminationTurns off the indicators on the projector
Child Lock
Locks thepower button on the control panel
Control Panel LockControls projector button locking to secure the projector
Full Lock: locks all buttons on the control panel
Partial Lock: locks all buttons on the control panel except
thepower button
USB Power in Standby ModeSends power to the connected device even if the projector is
in standby mode (when the power is off). If the internal
temperature of the projector gets too high, the power supply
may stop automatically.
This feature is not available in all countries.
Rear Bay CoolingSets the cooling fan speed for the connected device
Parent topic: Adjusting the Menu Settings
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Projector Information Display - Info Menu
You can display information about the projector and input sources by viewing the Info menu. However,
you cannot change any settings in the menu.
Select Projector Info to display the settings described below. Select Light Source Info to display the
projector's light source information. Select Version to display the projector's firmware version.
Information itemDescription
Operation HoursDisplays the number of hours (H) the projector has been used since
it was turned on
SourceDisplays the name of the port to which the current input source is
connected
Input SignalDisplays the input signal setting of the current input source
ResolutionDisplays the resolution of the current input source
Refresh RateDisplays the refresh rate of the current input source
Sync InfoDisplays information that may be needed by a service technician
StatusDisplays information about projector problems that may be needed
by a service technician
Product NameDisplays the projector's model name
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Information itemDescription
Serial NumberDisplays the projector's serial number
Parent topic: Adjusting the Menu Settings
Projector Reset Options - Reset Menu
You can reset most of the projector settings to their default values using the Reset menu.
SettingDescription
Reset MemoryDeletes all saved memories
Reset All ConfigResets most of the projector settings to their defaults, except the
Zoom, Memory, and Language settings
Parent topic: Adjusting the Menu Settings
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Maintaining and Transporting the Projector
Follow the instructions in these sections to maintain your projector and transport it from place to place.
Projector Maintenance
Air Filter and Vent Maintenance
Replacing the Remote Control Batteries
Transporting the Projector
Projector Maintenance
Your projector needs little maintenance to keep working at its best.
You may need to clean the projection window periodically, and clean the air filter and air vents to prevent
the projector from overheating due to blocked ventilation.
The only parts you should replace are the air filter and remote control batteries. If any other part needs
replacing, contact Epson or an authorized Epson servicer.
This projector uses a sealed laser light source which does not need servicing and cannot be replaced.
Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open
any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages
in the projector can injure you severely.
Warning: Do not try to service this product yourself, except as specifically explained in this manual.
Refer all other servicing to qualified servicers.
Cleaning the Projection Window
Cleaning the Projector Case
Parent topic: Maintaining and Transporting the Projector
Cleaning the Projection Window
Clean the projection window periodically, or whenever you notice dust or smudges on the surface.
• To remove dust or smudges, gently wipe the projection window with lens-cleaning paper.
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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the
projection window.
Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the
projector may cause a fire.
Caution: Do not use canned air, or the gases may leave a flammable residue. Do not use glass
cleaner or any harsh materials to clean the projection window and do not subject the projection
window to any impacts; you may damage it.
Parent topic: Projector Maintenance
Cleaning the Projector Case
Before cleaning the projector case, turn off the projector and unplug the power cord.
• To remove dust or dirt, use a soft, dry, lint-free cloth.
• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid
directly on the projector.
Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector
case. These can damage the case. Do not use canned air, or the gases may leave a flammable
residue.
Parent topic: Projector Maintenance
Related tasks
Turning Off the Projector
Air Filter and Vent Maintenance
Regular filter maintenance is important to maintaining your projector. Your Epson projector is designed
with an easily accessible, user-replaceable filter to protect your projector and make regular maintenance
simple. Filter maintenance intervals will depend on the environment.
If regular maintenance is not performed, your Epson projector will notify you when the temperature
inside the projector has reached a high level. Do not wait until this warning appears to maintain your
projector filter as prolonged exposure to high temperatures may reduce the life of your projector or laser.
Damage due to the failure to properly maintain the projector or its filter may not be covered by the
projector's Limited Warranty.
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Cleaning the Air Filter and Vents
Replacing the Air Filter
Parent topic: Maintaining and Transporting the Projector
Cleaning the Air Filter and Vents
Clean the projector's air filter and vents if they get dusty, or if you see a message telling you to clean
them.
1.Turn off the projector and unplug the power cord.
2.Gently remove the dust using a small vacuum designed for computers or a very soft brush (such as
a paintbrush).
Note: You can remove the air filter to clean both sides. Do not use water or any other solvent to
clean the air filter.
Caution: Do not use canned air. The gases may leave a flammable residue or push dust and debris
into the projector's optics or other sensitive areas.
Parent topic: Air Filter and Vent Maintenance
Related tasks
Turning Off the Projector
Replacing the Air Filter
You need to replace the air filter in the following situations:
• After cleaning the air filter, you see a message telling you to clean or replace it
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• The air filter is torn or damaged
You can replace the air filter while the projector is mounted to the ceiling or placed upside-down on a
table.
1.Turn off the projector and unplug the power cord.
2.Place the projector upside-down on a table.
3.Remove the air filter cover.
4.Pull the air filter out of the projector.
Note: Air filters contain ABS resin and polyurethane foam. Dispose of used air filters according to
local regulations.
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5.Place the new air filter in the projector as shown and push gently until it clicks into place.
6.Replace the air filter cover.
Parent topic: Air Filter and Vent Maintenance
Related references
Optional Equipment and Replacement Parts
Replacing the Remote Control Batteries
The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as
they run out.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types,
or mix new and old batteries.
1.Remove the battery cover as shown.
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2.Remove the old batteries.
Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on
your hands. If it gets on your hands, wash them immediately to avoid injury.
3.Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not
inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
4.Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat
or flame. Keep batteries out of the reach of children; they are choking hazards and are very
dangerous if swallowed.
Parent topic: Maintaining and Transporting the Projector
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Transporting the Projector
The projector contains precision parts, some of which are glass. Follow the guidelines here to transport,
ship, or store the projector safely.
1.Turn off the projector.
2.Make sure thepower light is blue (but not flashing) and the status light is off, then unplug the
power cord.
3.Do one of the following:
• When transporting the projector a long distance or as checked luggage, pack it in a firm box with
cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
Related tasks
Turning Off the Projector
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Solving Problems
Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips
Projector Light Status
Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Solutions to HDMI Link Problems
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Projection Problem Tips
If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it
on.
If this does not solve the problem, check the following:
• The lights on the projector may indicate what the problem is.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems
Related references
Projector Light Status
Related tasks
Turning On the Projector
Turning Off the Projector
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Projector Light Status
The lights on the projector indicate the projector status and let you know when a problem occurs. Check
the status and color of the lights and look for a solution in the tables here.
1Power light
2Status light
3Laser light
4Temp (temperature) light
Note: If no lights turn on when the projector is on, make sure the Illumination setting is turned on in the
Settings menu.
Power lightStatus lightLaser lightTemp lightStatus and solution
BlueBlueOffOffNormal operation
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Power lightStatus lightLaser lightTemp lightStatus and solution
BlueOffOffOffStandby or sleep mode (with USB
Power in Standby set to On;
otherwise no lights are lit)
BlueFlashing blueOffOffWarming up. Wait for about 30
seconds for an image to appear. All
buttons are disabled.
Cooling down or shutting down. All
buttons are disabled.
Flashing blueOffOffOffThe projector is preparing to enter
USB Power in Standby mode
OffFlashing blueFlashing
orange
OffInternal projector error. Turn the
projector off, unplug it, and contact
Epson for help.
OffFlashing blueOffFlashing
orange
A fan or sensor has a problem. Turn
the projector off, unplug it, and
contact Epson for help.
OffFlashing blueOffOrangeProjector has overheated and turned
off. Leave it turned off to cool down.
After about five minutes, do the
following:
• Make sure that the vents are not
clogged with dust or obstructed by
nearby objects.
• Clean or replace the air filter.
• If operating the projector at high
altitude, turn on High AltitudeMode.
• If the problem persists, unplug the
projector and contact Epson for
help.
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Power lightStatus lightLaser lightTemp lightStatus and solution
OffFlashing blueOrangeOffLaser has a problem.
• Make sure that the vents are not
clogged with dust or obstructed by
nearby objects.
• If the problem persists, unplug the
projector and contact Epson for
help.
BlueVariesVariesFlashing
orange
Projector is too hot.
• Make sure that the vents and air
filter are not clogged with dust or
obstructed by nearby objects.
• Clean or replace the air filter.
• Make sure the environmental
temperature is not too hot.
• If the problem persists, unplug the
projector and contact Epson for
help.
Flashing blueVariesFlashing
orange
VariesLaser warning. Turn the projector off,
unplug it, and contact Epson for help.
Note: If the lights display a pattern not listed in the tables above, turn the projector off, unplug it, and
contact Epson for help.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Projector Feature Settings - Settings Menu
Projector Parts - Control Panel
Related tasks
Cleaning the Air Filter and Vents
Replacing the Air Filter
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Turning Off the Projector
Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected images or sound.
Solutions When No Image Appears
Solutions When "No Signal" Message Appears
Solutions When the Image is Not Rectangular
Solutions When Only a Partial Image Appears
Solutions When the Image Contains Noise or Static
Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions to Sound Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Press theA/V mute button on the projector remote control to see if the image was temporarily
turned off.
• Check the status lights to confirm the projector is operating normally.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Try using a shorter HDMI cable.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• If you are projecting from a streaming device, make sure it is powered by the USB power cable inside
the projector. Turn on the connected streaming device or video source, and press the play button to
start a video, if necessary.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information. If necessary, set the CEC function for the connected device
again and restart the device. Turn off the projector and the connected streaming device or video
source, and then turn them back on.
• Make sure the connected device does not require MHL; the projector's HDMI port does not support
MHL.
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• Turn off the projector and the connected streaming device or video source, and then turn them back
on.
• Press themenu button on the projector remote control. If the projector menu displays, there may
be a problem with the connected video source, cable connection, or port.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• Make sure the computer's display resolution does not exceed the projector's resolution and frequency
limits. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Projector Light Status
Projector Reset Options - Reset Menu
Related tasks
Connecting to a Streaming Media Player
Connecting to an HDMI Video Source
Turning On the Projector
Turning Off the Projector
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Turn on the connected computer or video source, and press its play button to begin your presentation,
if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
• Try a different video cable.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Displaying From a PC Laptop
Displaying From a Mac Laptop
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Parent topic: Solving Image or Sound Problems
Related references
Projector Reset Options - Reset Menu
Related tasks
Connecting to an HDMI Video Source
Displaying From a PC Laptop
If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to
display on an external monitor.
1.Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your
laptop manual for details.) Wait a few seconds for an image to appear. To display on both the
laptop's monitor and the projector, try pressing the same keys again.
Note: On Windows 7 or later, hold down the Windows key and press P at the same time, then click
Duplicate.
2.If the same image is not displayed by the laptop and projector, check the Windows Display utility to
make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
computer or Windows manual for instructions.)
3.If necessary, check your video card settings and set the multiple display option to Clone, Mirror, or
Duplicate.
Parent topic: Solutions When "No Signal" Message Appears
Displaying From a Mac Laptop
If you see the "No Signal" message when you display from a Mac laptop, you need to set up the laptop
for mirrored display. (See your laptop manual for details.)
1.Open the System Preferences utility and select Displays, Display, or Color LCD.
2.Click the Arrange or Arrangement tab.
3.Select the Mirror Displays checkbox.
Parent topic: Solutions When "No Signal" Message Appears
Solutions When the Image is Not Rectangular
If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
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• If you adjusted the projector height using the projector foot, press the keystone buttons on the
projector to adjust the image shape.
• Adjust the image shape using the keystone settings in the projector's menu.
• Adjust the Quick Corner setting to correct the image shape.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Adjusting the Image Height
Correcting Image Shape with H/V Keystone
Solutions When Only a Partial Image Appears
If only a partial computer image appears, try the following solutions:
• If you zoomed into or out of the image using the Zoom setting, press thereturn button on the
projector remote control until the projector returns to a full display.
• Check the cables connecting the computer or video source to the projector. Try connecting different
cables.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
• Make sure you selected the correct Projection setting.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to an HDMI Video Source
Resizing the Image Using Zoom
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Solutions When the Image Contains Noise or Static
If the projected image seems to contain electronic interference (noise) or static, try the following
solutions:
• Check the cables connecting your computer or video source to the projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• No longer than 24 feet (7.3 m) for HDMI cables
• Try decreasing the Sharpness setting in the Image menu.
• Try adjusting the Noise Reduction or MPEG Noise Reduction setting in the Image menu.
• Select a computer video resolution and refresh rate that are compatible with the projector.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Connecting to an HDMI Video Source
Solutions When the Image is Fuzzy or Blurry
If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projection window.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
• Try another projection surface.
• Position the projector close enough to the screen, and directly in front of it.
• Adjust the Sharpness setting to improve image quality.
• If you are projecting from a computer, adjust the computer's resolution to match the projector's native
resolution, if possible.
Parent topic: Solving Image or Sound Problems
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Related references
Image Quality Settings - Image Menu
Related tasks
Focusing the Image Using the Focus Lever
Cleaning the Projection Window
Solutions When the Image Brightness or Colors are Incorrect
If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Try selecting a color mode that best fits the image and environment.
• Check your video source settings.
• Adjust the available settings on the Image menu, such as Brightness, Contrast, Tint, and/or ColorSaturation.
• Make sure you selected the correct HDMI Video Range setting in the Image menu.
• Make sure the HDMI cable is securely connected to the projector and your video device. If you
connected a long cable, try connecting a shorter cable.
• Position the projector close enough to the screen.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Related tasks
Connecting to an HDMI Video Source
Changing the Color Mode
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press theA/V mute button on the projector remote control to resume video and audio if they were
temporarily stopped.
• Check the cable connection between the projector and your video source.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable directly to your
speaker system.
90
• HDMI audio is only supported using PCM. Make sure your audio source is set to the PCM setting.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
Solutions to Bluetooth Audio Problems
Parent topic: Solving Image or Sound Problems
Related tasks
Shutting Off the Picture and Sound Temporarily
Controlling the Volume with the Volume Buttons
Connecting to an HDMI Video Source
Solutions to Bluetooth Audio Problems
If you cannot connect to a Bluetooth audio device, try the following solutions:
• Make sure the Bluetooth Audio setting is turned on in the Settings menu. If you are using the
projector's speaker or headphones, turn this setting off.
• Select Search Bluetooth Device in the Settings menu when you pair a Bluetooth audio device for
the first time or change to another Bluetooth audio device.
• Make sure the Bluetooth audio device is paired to the projector and not to another device.
• Make sure the Bluetooth audio device that is paired to the projector supports copyright protection
(SCMS-T) and A2DP.
• Make sure the volume level on the paired Bluetooth audio device and projector is turned up.
• Make sure there are no obstacles between the Bluetooth audio device and the projector and that the
Bluetooth audio device is within the specified communication distance. Avoid using the projector near
wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz
frequency band.
Parent topic: Solutions to Sound Problems
Related references
Projector Feature Settings - Settings Menu
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
91
Parent topic: Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the projector remote
control to turn on the projector.
• If the projector's laser shuts off unexpectedly, it may have entered standby mode after a period of
inactivity. Press the power button to wake the projector and adjust the Sleep Mode setting to change
the sleep interval.
• If the projector is installed on a lighting track, disconnect it from the lighting track and plug it into a
power outlet to make sure it is working.
• If the projector's light source shuts off, the status light is flashing blue, and the temp light is orange, the
projector has overheated and shut off. Check the solutions for this light status.
• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord
and contact Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Projector Light Status
Related tasks
Unlocking the Projector's Buttons
Solutions to Remote Control Problems
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
92
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions to HDMI Link Problems
If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• Make sure the HDMI Link setting is set to On.
• Check if the device is available in the Device Connections list in the Settings menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
• If you have connected a speaker or receiver, set the output to PCM.
Parent topic: Solving Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Connecting to an HDMI Video Source
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in
Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer
referral in Canada).
Parent topic: Solving Problems
Where to Get Help (Latin America)
If you need to contact Epson for technical support services, use the following support options.
94
Internet Support
Visit Epson's support website at epson.com.jm/support and select your product for solutions to common
problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or email Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Then call:
CountryTelephone
Argentina(54 11) 5167-0300
0800-288-37766
Bolivia*800-100-116
Brazil0800-007-5000
Chile(56 2) 2484-3400
ColombiaBogota: (57 1) 592-2200
Other cities: 018000-915235
Costa Rica800-377-6627
Dominican Republic*1-888-760-0068
Ecuador*1-800-000-044
El Salvador*800-6570
Guatemala*1-800-835-0358
MexicoMexico City: (52 55) 1323-2052
Other cities: 01-800-087-1080
95
CountryTelephone
Nicaragua*00-1-800-226-0368
Panama*00-800-052-1376
Paraguay009-800-521-0019
PeruLima: (51 1) 418-0210
Other cities: 0800-10-126
Uruguay00040-5210067
Venezuela(58 212) 240-1111
* Contact your local phone company to call this toll-free number from a mobile phone.
Note: Toll or long distance charges may apply. If your country does not appear on the list, contact the
sales office in the nearest country.
Purchase Supplies and Accessories
You can purchase optional accessories and replacement parts from an Epson authorized reseller. To
find the nearest reseller, go to epson.com.jm. Or you can contact your nearest sales office as described
in "Where to Get Help".
Parent topic: Solving Problems
96
Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Light Source Specifications
Remote Control Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Bluetooth Specifications
Projector Safety and Approvals Specifications
Safety and Approvals Specifications for Latin America
Supported Video Display Formats
General Projector Specifications
Type of displayPoly-silicon TFT active matrix
Resolution1280 × 800 pixels (WXGA)
LensF=1.58
Focal length: 13.53 mm
Color reproductionUp to 16.77 million colors
Brightness (with Dynamic Color
Mode and Wide Zoom)
Normal Light Output mode:
White light output 2000 lumens (ISO 21118 standard)
Color light output 2000 lumens
ECO Light Output mode:
White light output 1000 lumens (ISO 21118 standard)
Note: Color brightness (color light output) and white brightness
(white light output) will vary depending on usage conditions. Color
light output measured in accordance with IDMS 15.4; white light
output measured in accordance with ISO 21118.
97
Contrast ratioOver 2,500,000:1 with Dynamic Color Mode, Normal Light Output,
22 inches (0.56 m) to 111 inches (2.82 m) with Tele zoom
30 inches (0.76 m) to 150 inches (3.81 m) with Wide zoom
25.6 inches (0.65 m) to 134.2 inches (3.41 m)
16:10
1.0 to 1.35
26 dB (ECO Light Output mode)
Horizontal: ± 40°
USB 1.1 and 2.0 compliant for copying menu settings and firmware
updating
USB Type A port compatibilityOne USB 1.1 and 2.0 compliant port for 2 A power supply, copying
menu settings, and firmware updating
Parent topic: Technical Specifications
Projector Light Source Specifications
TypeLaser diode
Light source output powerUp to 43 W
Wavelength449 to 461 nm
98
Light source life
Light Output 100%:
(approximate)
Note: Turn off this product when not in use to prolong the life of the projector. Laser life will vary
depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
Parent topic: Technical Specifications
Up to about 12000 hours
Light Output 50%:
Up to about 20000 hours
Remote Control Specifications
Reception range16.4 feet (5 m)
BatteriesTwo alkaline or manganese AAA
Parent topic: Technical Specifications
Projector Dimension Specifications
Height (excluding foot)3.46 inches (88 mm)
Width8.27 inches (210 mm)
Depth8.94 inches (227 mm)
Weight5.96 lb (2.7 kg)
Parent topic: Technical Specifications
Projector Electrical Specifications
Rated frequency50/60 Hz
Power supply100 to 240 V AC ±10%
1.8 to 0.9 A
99
Power consumption
Operating:
(100 to 120 V)
Power consumption
(220 to 240 V)
Parent topic: Technical Specifications
178 W at 100% Light Output
118 W at 50% Light Output
Standby: 0.4 W
Operating:
172 W at 100% Light Output
115 W at 50% Light Output
Standby: 0.4 W
Projector Environmental Specifications
TemperatureOperating:
At 0 to 7500 ft (2286 m) altitude: 41 to 95 °F (5 to 35 °C)
At 7500 ft (2286 m) to 9842 ft (3000 m) altitude: 41 to 86 °F (5 to
30 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity (relative, noncondensing)
Operating: 20 to 80%
Storage: 10 to 90%
Operating altitudeUp to 4921 feet (1500 m)
Parent topic: Technical Specifications
Bluetooth Specifications
VersionBluetooth Ver. 3.0
OutputClass 2
Communication distanceApproximately 32.8 ft (10 m)
Supported profilesA2DP
Up to 9843 ft (3000 m) with High Altitude Mode enabled
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