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EPSON
Date: 8/30/2007 Originator: DS
PSB #: PSB.2007.08.001 Authorization:
Reference: N/A Total Pages: 1
Product(s): Epson Projectors with an HD-15 VGA Analog/Component Input
Subject: Elmo HV-110XG Document Camera and Projector Compatibility
This bulletin was created to inform you of an operational issue with the Elmo HV-110XG
Document Camera when initially connected to an Epson projector.
Problem:
When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15
connection to display content from its document bed. When connected to the projector, the
projector displays only the Blue Screen - No Signal message and will blink off and on or
display just the Blue Screen - No Signal message. When a computer is connected to the Elmo
HV-110XG Document Camera and switched to Pass-Through mode, the computer image is
displayed correctly by the projector. When switching back to the document table source of the
Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document
Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. This
signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond
projector sync specifications.
RODUCT SUPPORT BULLETIN
P
Solution:
With the Elmo HV-110XG Document Camera powered on and connected to the projector via
the VGA computer cable, access the Computer1/Computer2 setting in the projector menu
system and select the Component setting within the appropriate connection. This will allow
the Elmo HV-110XG Document Camera and projector to sync and the projector to display the
image of the document camera bed and its contents. However, the image will have a pink
cast. To eliminate the pink cast, change the projector setting from Component to RGB then to
Auto and exit from the menu. The projected image will now look normal. This will now allow
the Elmo HV-110XG Document Camera to sync and display the image properly to any other
connected Epson projector without having to change the projector settings.
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EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you of Compact Flash Support for the PowerLite 505c and
PowerLite 715c projectors.
Cards tested:
The following Compact Flash cards and adapters have been tested and added to the Extended Card
Support Listing.
Compact Card Make/Size Epson CF Adapter SimpleTechnology Adapter
Epson 8MB Flash Card Supported Supported
Lexar 32MB Flash Card Supported Supported
Lexar 48MB Flash Card Supported Supported
Lexar 64MB Flash Card Supported Supported
SimpleTechnology 128MB Card Supported Supported
Memorex 256MB Card Partially supported
SanDisk 512MB Card Partially supported
04/02/2002
PSB.2002.04.007
TI01-12e
PowerLite 505c / 715c
Compact Flash Card and Adapter Support
*1, *5
*1, *6
Originator:
Authorization:
Total Pages:
Partially supported
Partially supported
JAM
3
*1, *5
*1, *6
Page 3
Extended Card Support Listing:
Manufacturer Name of product Vol. Model number Adapter
Micro drive IBM 340MB microdrive 340MB DMDM-10340 IBM PC Card Adapter for IBM
Memory stick
Smartmedia
SONY MEMORY STICK 4MB 4MB MSA-4A
SONY MEMORY STICK 32MB 32MB MSA-32A
SONY MEMORY STICK 64MB 64MB MSA-64A
Hagiwara
Syscom
FUJIFILM SmartMedia 16MB 16MB MG-16S
MELCO BUFFALO 32MB 32MB SMFDV032
FUJIFILM SmartMedia-ID 64MB 64MB MG-64SW
SmartMedia 2MB 2MB SMFV002
manufacturer
SONY MSAC-PC1 Supported *4
SONY MSAC-PC2 Supported
I-O DATA PCMS-ADP Supported
SONY MSAC-PC1 Supported *4
SONY MSAC-PC2 Supported
I-O DATA PCMS-ADP Supported
SONY MSAC-PC1 Supported *4
SONY MSAC-PC2 Supported
I-O DATA PCMS-ADP Supported
Hagiwara Syscom HPC-SV03A Partially supported *1
MELCO RFD-A2 Partially supported *1
I-O DATA PCFDCⅣ-ADP Supported
OLYMPUS MA-2 Supported
FUJIFILM PC-AD3 Supported
Hagiwara Syscom HPC-SV03A Partially supported *1
MELCO RFD-A2 Partially supported *1
I-O DATA PCFDCⅣ-ADP Supported
OLYMPUS MA-2 Supported
FUJIFILM PC-AD3 Supported
Hagiwara Syscom HPC-SV03A Partially supported *1
MELCO RFD-A2 Partially supported *1
I-O DATA PCFDCⅣ-ADP Supported
OLYMPUS MA-2 Supported
FUJIFILM PC-AD3 Supported
Hagiwara Syscom HPC-SV03A Partially supported *1&*2 With ID
MELCO RFD-A2 Partially supported *1&*2 With ID
I-O DATA PCFDCⅣ-ADP Partially supported *2 With ID
OLYMPUS MA-2 Partially supported *2 With ID
FUJIFILM PC-AD3 Partial ly supported *2 With ID
Adapter model name Supporting status Problem and
microdrives
countermeasure
Remarks
Supported
Page 4
Card type Manufacturer Name of product Vol. Model number Adapter
manufacturer
Compact
flash
EPSON CompactFlash Card 8MB 8MB 60045390 EPSON 60045400 Supported
EPSON CompactFlash Card 8MB 8MB ECFA-08A EPSON 60045400 Supported
EPSON CompactFlash Card 8MB 8MB ECFB-08 EPSON 60045400 Supported
EPSON CompactFlash Card 16MB 16MB 60046790 EPSON 60045400 Supported
EPSON CompactFlash Card 16MB 16MB ECFA-16 EPSON 60045400 Supported
EPSON CompactFlash Card 16MB 16MB ECFD-16 EPSON 60045400 Partially supported EasyMP
LEXAR MEDIA Compact Flash Card 32MB 32MB EPSON/Simple
Technology
LEXAR MEDIA Compact Flash Card 48MB 48MB EPSON/Simple
Technology
LEXAR MEDIA Compact Flash Card 64MB 64MB
MITSUBISHI CompactFlash 15MB 15MB MF0015M-
EPSON 60045400 Supported
03BA01
MEMOREX Compact Fl ash Card 256MB 256MB
EPSON/Simple
Technology
SANDISK Compact Flash Card 512MB 512MB EPSON/Simple
Technology
SIMPLE
TECHNOLOGY
Compact Flash Card 128MB 128MB EPSON/Simple
Technology
EPSON 60045400 SupportedI-O DATA P CCF-40M 40MB PCCF-40M
Adapter model name Supporting status Problem and
countermeasure
Supported
Supported
Supported
Partially Supported *1 & *5
Partially Supported *1 & *6
Supported
Remarks
Ver1.10
or upper
version
I-O DATA CompactFlash Platform
Supported
Adapter
MELCO RCF-C 48MB RCF-C
EPSON 60045400 Supported
MELCO RCF-A Supported
EPSON Flash P acker 40MB 40MB FP40 - - Supported Flash ATA
TDK Flash Memory 96MB 96MB SFD096H - - Support ed
Modem Not supported
LAN Not supported
IDE interface Not supported *3 For
external
CD-ROM
*1 When Capture/Sc enari o i s created with overwrite protection mode, files can become inaccessible (both read or write) and a
warning message, "there is no file" is displayed. When the card is removed and re-inserted, the card recovers .
*2 When capture is made with overwrite protection mode, in some cases the message "under overwrite protection"
or "capture failed" can appear.
*3 It can take five to t en seconds until the card s l ot access LED is
activated.
*4 This adapter (MSAC-PCA) needs m ore time for formatting compared to other card adapt ers.
(Ordinarily 1 sec. or less is normal but it takes about 2 sec. for this one.)
*5 More than one format may be required bef ore t otal card size is displ ayed.
*6 More than one format may be required to use card.
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EPSON PRODUCT SUPPORT BULLETIN
Date: 03/27/2002 Originator: JAM
PSB #: PSB.2002.03.004A Authorization:
Reference: TI01-35e, Rev. A Total Pages: 1
Product(s): PowerLite 715c and PowerLite 505c
Subject: EasyMP SlideMaker update to Version 1.20
This bulletin was created to inform you of a software update for EasyMP SlideMaker Program.
Reasons:
The update is now compatible with the full version or new installation of Microsoft Office XP.
Versions 1.02 and 1.10 of SlideMaker would fail to transfer slide presentations with the full
version. However upgrades from Office ’97 or Office 2000 to Office XP would function properly
with the previous versions of SlideMaker.
Recommendation:
Please verify the version of EasyMP installed on your system before downloading or installing the
update. Open EMP SlideMaker, click on Help and click on “About EMP SlideMaker”. If you
should see the following screen image, you have an older version of SlideMaker.
Compatibility:
SlideMaker scenario files made from the previous version can be converted to the new update,
however version 1.20 files cannot be opened or viewed by version 1.02 SlideMaker.
File location:
The file update is posted on Epson’s WEB site with this bulletin.
Updating the software:
The update utility Epson10316.exe is self-extracting program. Double-clicking the utility will
extract all the update files to the following folder:
C:\EPSON\epson10316
The setup utility will automatically launch after the files have extracted. Follow the onscreen
instructions during the installation process.
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Reboot the system after the update is complete in order for the changes to take effect.
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EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you how to remove the files and devices associated with
the USB projector(s). Also listed below are example screen shots to assist you.
Reasons:
1. You wish to remove all of the projector’s USB support “Files” and “Devices” from a system,
on which they are no longer being used.
2. The projector would not install properly and you wish to re-install it from a clean condition.
3. You are experiencing USB conflicts and need to make sure the projector is not the source
of the conflicts by removing it.
Files:
There are only 2 files associated with the projector that should be removed. The two files are
located in the following Windows folder: C:\WINDOWS\INF\OTHER. These are the file
names:
06/26/2001
PSB.2001.06.006
None
PowerLite 715c and PowerLite 505c
Removing the Projector USB files and devices
Originator:
Authorization:
Total Pages:
JAM
4
EPSONeasympstusb.inf (The prefix EPSON in the filename may or may not be listed)
EPSONeasympstvxd.inf (The prefix EPSON in the filename may or may not be listed)
1.) To remove click on START, Programs, Windows Explorer.
2.) From the pull-down menus, go to View, Folder Options, folder tab View, Hidden files
folder and click in the circle ‘Show all files’ so that it has a bullet, then click on the
‘APPLY’ button, then click on the ‘OK’ button.
3.) Click on the C: drive button so the folders expand down.
4.) Locate and click on the WINDOWS folder so the folders expand down.
5.) Locate and click on the INF folder so the folder expands down.
6.) Locate and click on the OTHER folder so the folder opens. On the right side of the
screen, locate and click on one of the file names listed above. Refer to Image # 1
below.
7.) From the pull-down menus, go to File, Delete, on the ‘Confirm File Delete’ screen, click
on Yes.
8.) Locate the second file and delete it also.
Devices:
There are 4 devices that should be removed and their name and locations are:
EPSON ELP/EMP-715
USB Human Interface Device
ELP/EMP-Series wdm Storage
Generic USB Hub
(located under Disk drives from Device Manager)
(located under Human Interface Devices from Device Manager)
(located under Universal Serial Bus controllers from Device Manager)
(located under Universal Serial Bus controllers from Device Manager)
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1.) To remove the devices click on START, Settings, Control Panel, double click on the
SYSTEM icon.
2.) On the System Properties screen, click on the tab Device Manager. Double click on the
DISK DRIVES icon. Refer to Image # 2 below.
3.) Click on the EPSON ELP/EMP-715 icon. Click on the REMOVE button on the bottom
of current screen. On the ‘Confirm Device Removal’ screen, click on the OK button.
4.) On the System Properties screen, click on the tab Device Manager. Double click on the
Human Interface Devices icon. Refer to Image # 3 below.
5.) Click on the USB Human Interface Device icon. Click on the REMOVE button on the
bottom of current screen. On the ‘Confirm Device Removal’ screen, click on the OK
button.
6.) On the System Properties screen, click on the tab Device Manager. Double click on the
Universal Serial Bus Controllers icon. Refer to Image # 4 below.
7.) Click on the ELP/EMP-Series wdm Storage icon. Click on the REMOVE button on the
bottom of current screen. On the ‘Confirm Device Removal’ screen, click on the OK
button.
8.) Click on the Generic USB HUB icon. Click on the REMOVE button on the bottom of
current screen. On the ‘Confirm Device Removal’ screen, click on the OK button.
9.) After doing so, restart the system and USB projector support will be completely
removed from the system.
Screen Shots:
Image # 1 - Windows Explorer screen shot of... C:\WINDOWS\INF\OT HER folder
Highlight and delete the “easympstusb.inf” and “easmpstvxd.inf” files.
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Image # 2 - Screen shot of... Device Manager/Disk drives
Highlight and remove the “EPSON ELP/EMP-715 device”.
Image # 3 - Screen shot of... Device Manager/Human Interface Devices
Highlight and remove the “USB Human Interface Device”.
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Image #4 - Screen shot of... Device Manager/Universal Serial Bus controllers
Highlight and remove the “ELP/EMP-Series wdm Storage” and “Generic USB Hub”.
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EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to inform you of a work-around for an error encountered when
installing the USB drivers for the PowerLite 715c and PowerLite 505c projectors.
Note: You will need to have the Windows 98 CD to extract a “Windows-USB” driver
or know the location of the Windows 98 “Source Files” on your hard disk. These
files are sometimes installed by the manufacturer of the computer system.
Error encountered:
The system displays the following warning message:
"Windows was unable to locate a driver for this device.
If you do not want to install a driver now, click Next.
To search again, click Back."
To proceed, click Next and then click Finish.
05/18/2001
PSB.2001.05.002
None
PowerLite 715c and PowerLite 505c
USB driver won't install on Windows 98
Originator:
Authorization:
Total Pages:
JAM
1
Work-Around:
The installation script for the USB driver does not indicate the location of the file accurately,
however the driver can be installed manually. A warning message appears on the installation
splash screen when trying to install the third of three driver files. The driver file in question is:
EPSONeasympstvxd.inf
1.) The first driver to successfully install is: USB Human Interface Device. This is the driver
required from the Windows 98 CD mentioned above. This file installs automatically.
2.) The second driver to successfully install is: ELP\EMP-Series wdm storage. This driver
automatically installs during the process from the provided Easy MP Software CD.
3.) The third driver that fails to install is: EPSON ELP/EMP-Series_wdm_storage. At the
warning message, click Next and on the following screen click Finish to exit the
process.
3.) Use Windows Explorer and browse to the following sub-directory on the installation CD:
drive letter:\USB-Driver\Win98\Eng\Disk1
4.) Copy the file (EPSONeasympstvxd.inf) to the following sub-directory on the hard disk
drive: C:\Windows\Inf\Other
Once the file is copied, re-boot the computer and re-start the projector. The USB port and
Compact Flash card will now be available and functional for use.
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