Start Here
Epson Perfection 4990
®®
Unpack Your Scanner
1 Make sure you have all the parts shown below for your Epson scanner:
Scanner
CD-ROM with EPSON Scan
driver, software, and
electronic manuals
®
Adobe
Photoshop®
Elements CD-ROM
Scanner cover/transparency unit
Document mat
Film area guide
LaserSoft Imaging
SilverFast
USB cable
Note: If you’ll be connecting your scanner using IEEE 1394 (FireWire
or iLinkTM), you’ll need to purchase an IEEE 1394 cable (not included).
®
TM
SE CD-ROM
Film holders
®
2 Remove all the packing tape, but leave the large sticker in place until you are
instructed to remove it.
IMPORTANT!
Leave the sticker
in place until you
are instructed to
remove it
3 Insert the hinges on the cover into the square
holes at the back of the scanner.
4 Slide the transportation lock to the unlocked
position.
5 Attach the document mat. Hold the top
of the document mat and slide it down
gently along the document cover. Make
sure the tabs on the bottom and sides of
the document mat fit in the slots on the
document cover.
6 Close the cover.
CPD-18892
Printed in XXXXXX XX.XX-XX XXX
Install the Software
Wait! You must install your software before connecting the scanner to
your computer. The installation process may take several minutes. Be sure
to close all open programs and turn off any virus protection programs.
The software works with Windows
OS X 10.2.x to 10.3.x. Follow the steps below (for Windows), or the steps in the
next column (for Macintosh).
Note: If you don’t already have Adobe Photoshop or Photoshop Elements on
your computer, install Photoshop Elements from the CD-ROM included with
your scanner.
®
98SE, Me, 2000, and XP, and Macintosh
®
Windows
First you’ll install Adobe Photoshop Elements, then your scanner software, and
finally SilverFast.
Photoshop Elements
1
Insert the Adobe Photoshop Elements CD-ROM in the CD-ROM or DVD
drive. The installer starts automatically. At the first screen, click Next.
2 Make sure US English is selected and click Next.
3 Follow the on-screen instructions to begin installation and accept the
software license conditions.
4 When you see this screen, click the Adobe Photoshop Elements button.
Click Adobe Photoshop
Elements
5 Follow the on-screen instructions. When you’re asked for a serial number,
enter the number printed on the sticker attached to the CD-ROM sleeve.
If you don’t have Acrobat
steps 1 to 3. Then select Adobe Acrobat Reader to install it.
Remove the CD-ROM and install the scanner software as described below.
®
Reader,® eject the CD-ROM and repeat
Scanner Software
1
Insert the scanner software CD-ROM in the CD-ROM or DVD drive. The
installer starts automatically. If it doesn’t start, do the following:
• Windows XP: Click Start, click My Computer, then double-click the
EPSON CD-ROM icon.
• Windows 98, Me, and 2000: Double-click My Computer, then
double-click the EPSON CD-ROM icon.
2 At the language selection screen, select your preferred language.
3 When you see the antivirus software message, click Continue.
4 Read the license agreement, then click Agree to continue.
5 At the Software Installation screen, click Install. The software installs
automatically.
Click Install
6 At the end of the installation, click Exit.
7 Register your scanner when prompted, then remove the CD-ROM.
Continue with the instructions in the next column to install SilverFast.
SilverFast
1
Insert the LaserSoft Imaging SilverFast SE CD-ROM in the CD-ROM or DVD
drive. The installer starts automatically.
2 Choose your language from the pull-down menu.
3 Click the Install SilverFast icon.
Click this icon
4 Select the type of plug-in you want to install:
• Photoshop plug-in installer (for Adobe Photoshop or Photoshop
Elements), recommended
• TWAIN plug-in installer (for other TWAIN-compliant applications)
5 Click Begin Installation, then follow the steps on the screen to finish the
installation.
Remove the CD-ROM and continue with the instructions on the back of this
sheet to connect the scanner.
Macintosh
Note: EPSON Scan does not support the UNIX® File System (UFS) for
OS®
Mac
does not have UFS.
First you’ll install Adobe Photoshop Elements, then your scanner software, and
finally SilverFast.
Photoshop Elements
1
2 Double-click the CD-ROM icon and double-click the
X. You must install the software on a disk or in a partition that
Insert the Adobe Photoshop Elements CD-ROM in the CD-ROM or
DVD drive .
English folder.
3 Double-click the Install Photoshop Elements icon.
4 Follow the on-screen instructions to begin installation, and accept the
software license conditions. Enter your administrator name and password,
then click OK.
5 When you’re asked for a serial number, enter the number printed on the
sticker attached to the CD-ROM sleeve.
6 When you see this screen, click the Install button.
7 Follow the on-screen instructions to install the software.
8 When you’re finished, click Quit.
9 If you don’t have Acrobat Reader, you can install it from the CD-ROM.
Open the Adobe Acrobat Reader folder. Then double-click the Reader
Installer icon to install it.
Remove the CD-ROM and continue with the following instructions to install
the scanner software.
Scanner Software
1
Insert the scanner software CD-ROM in the CD-ROM or DVD drive.
Double-click the Epson CD-ROM icon.
2 Double-click the Epson icon.
3 At the language selection screen, select your preferred language.
4 When you see the antivirus software message, click Continue.
5 Read the license agreement, then click Agree to continue.
6 At the Software Installation screen, click Install. Enter your administrator
name and password, if necessary.
Click Install
7 Follow the on-screen instructions to install the software. If you are prompted
to restart, click Quit.
8 At the end of the installation, click Exit.
9 Register your scanner when prompted, then remove the CD-ROM.
Continue with the instructions below to install SilverFast.
SilverFast
1
Insert the LaserSoft Imaging SilverFast SE CD-ROM in the CD-ROM or DVD
drive. Double click the SF(Epson-SE) CD-ROM icon.
2 Double-click the Installer icon.
3 Choose your language from the pull-down menu.
4 Click the Install SilverFast icon.
Click this icon
5 Click Begin Installation. Enter your administrator name and password, if
necessary.
6 Click Continue.
7 Read the license agreement and click Accept, then follow the steps on the
screen to finish the installation.
Remove the CD-ROM and restart your system. Then follow the instructions on
the back of this sheet to connect the scanner.
Connect the Scanner
After your software is installed, it’s time to connect your scanner.
1 Remove the tab from the transportation lock. Use a coin to turn the lock
clockwise one-quarter turn to unlock the scanner carriage.
2 Remove the sticker from the back of the scanner.
Remove
sticker
3 Connect the cable for the built-in transparency unit (scanner cover).
Make sure the notch and arrow on the connector are facing up.
4 Connect either the USB cable that came with the scanner or an optional
IEEE 1394 (FireWire) cable. Do not connect both cables.
If you’re using USB
Plug the square end of the USB cable into the scanner’s USB port. Then
plug the flat end into any available USB port on your computer or hub.
Note: Your scanner may not work correctly if you use a USB cable other
than the one supplied by Epson or if you connect your scanner through
more than one hub.
If you’re using IEEE 1394 (FireWire)
Plug one end of the IEEE 1394 cable (not included) into the scanner’s
IEEE 1394 port. Then plug the other end into the IEEE 1394 (FireWire or
iLink) port on your computer.
5 Plug the scanner’s power cord into an electrical outlet.
6 Make sure the cover is closed, then press the P power button on the front of
the scanner to turn it on.
The scanner turns on and the indicator light flashes green. It stops flashing
and turns green when the scanner is ready.
Scanner Basics
Scanning With Photoshop
You can import your scanned image into Adobe Photoshop, Photoshop Elements,
or another TWAIN-compliant application. You can use the tools in these
applications to modify the image before you save or print it.
1 Raise the scanner lid and place your photo face down on the glass.
Then close the cover.
2 Start Adobe Photoshop Elements.
In Windows, click Start > Programs or All Programs > Adobe
Photoshop Elements.
On a Macintosh, open the Adobe Photoshop Elements folder (in your
Applications folder) and double-click the Photoshop Elements icon.
3 Select File > Import > EPSON Perfection 4990.
4 EPSON Scan starts, pre-scans, and recognizes the type of image you
placed on the scanner, then scans your photo and opens it in Photoshop
Elements.
Note: If you don’t like the preview, you can use EPSON Scan to fine-tune
the image before scanning. See your Quick Guide or on-screen
Perfection 4990 Reference Guide for details.
5 Close EPSON Scan. Then use Photoshop Elements to edit, enhance, save,
and print your file.
Note: To scan with the SilverFast plug-in, select SilverFast (Epson-SE) in step 3
instead of EPSON Perfection 4990. See the SilverFast documentation for
instructions on using the plug-in.
Enhancing Your Photos
EPSON Scan includes several features to improve your scans, including
DIGITAL ICE
For details on using these features, see your Quick Guide booklet or on-screen
Perfection 4990 Reference Guide.
™
Technology, Color Restoration, and Dust Removal (for film).
Before and After DIGITAL ICE Technology
Before and After Color Restoration
Before and After Dust Removal
Problems?
First, check the indicator light on the scanner.
Flashing green Warming up or scanning.
Green Ready to scan.
Flashing red Make sure both transportation locks are unlocked.
Try restarting your computer and turning the
scanner off and then on again.
If the red light is still flashing, contact your dealer or
Epson.
Off Make sure the scanner is connected to your
computer and turned on.
If your problem is listed here, try these suggestions.
The New Hardware Wizard
appears on your screen.
The scanner makes a
grinding noise when it is
turned on.
You see a message about
a HI-SPEED USB device
in Windows XP.
Click Cancel and follow the steps in “Install the
Software” on the other side of this sheet.
Disconnect the scanner before installing the
software.
Make sure both transportation locks are unlocked.
Click the x in the corner of the message to close it.
Your scanner will work correctly.
You see an error message
when you try to scan, or
the scanner doesn’t scan.
Make sure the scanner is connected to your
computer, plugged into a power source, and the
power switch is turned on.
Make sure both transportation locks are unlocked.
Questions?
Here’s where to look for answers:
Quick Guide
See your Quick Guide for instructions on using DIGITAL ICE Technology,
scanning film and text, and basic troubleshooting.
On-Screen Reference Guide
Double-click the Perfection 4990 Reference Guide icon on your desktop.
If you didn’t install it, insert the scanner software CD-ROM in the CD-ROM or
DVD drive. At the Custom Installation screen, select Scanner Reference Guide
only, then click Install. You must have Microsoft
Navigator (versions 5.0 or later), or Apple
read the Reference Guide.
On-Screen Help for EPSON Scan
Click the Help button or question mark that appears on the screen when you’re
using these programs.
Epson Technical Support
Epson provides technical assistance 24 hours a day through the electronic
support services and automated telephone services described below:
®
®
Internet Explorer, Netscape®
Safari™ (version 1.0 or later) to
• World Wide Web
From the Internet, you can reach Epson Support at
http://support.epson.com.
• Automated Telephone Services
To use Automated Telephone Services, you must have a touch tone
telephone and call (800) 922-8911. Your Epson SoundAdvice Express
Code is 70605. Use it to quickly select your scanner in SoundAdvice.
SM
• To Speak to a Customer Service Representative
Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
Pacific Time, Monday to Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
AM to 6 PM,
• Product name (Epson Perfection 4990 Photo)
• Product serial number (located on the back of the scanner)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Software Technical Support
Software Telephone*/Fax* Internet and E-mail
EPSON Scan U.S.: (562) 276-4382
Canada: (905) 709-3839
6:00
AM to 6:00 PM, Pacific
Time, Monday to Friday
ABBYY FineReader
Sprint
Adobe Photoshop
Elements
LaserSoft Imaging
SilverFast
* Toll or long distance charges may apply.
(510) 226-6719
Fax: (510) 226-6069
(206) 675-6126
6:00
AM to 5:00 PM, Pacific
Time, Monday to Friday
(pay support)
(888) 309-4215
9:00 AM to 5:30 PM, Eastern
Time, Monday to Friday
(pay support)
Fax: (941) 387-7574
support.epson.com
www.abbyyusa.com
support@abbyyusa.com
www.adobe.com/support
techdocs@adobe.com
www.SilverFast.com
support@SilverFast.com
Epson is a registered trademark of Seiko Epson Corporation. Perfection is a registered trademark and SoundAdvice
is a service mark of Epson America, Inc.
DIGITAL ICE is a trademark of Kodak.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
© 2004 Epson America, Inc. 9/04
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