No part of this publication may be copied, reproduced, adapted or translated without the prior written permission
of Bematech S.A., except when allowed by patent rights.
Information in this publication is purely informative, subjected to change without notice and no liability is assumed
with respect to the use of this. However, as product improvements become available, Bematech S.A. will make every
effort to provide updated information for the products described in this publication. The latest version of this
manual can be obtained through Bematech website:
www.bematech.com
Notwithstanding the other exceptions contained in this Manual, the consequences and responsibility are assumed
by the Purchaser of this product or third parties as a result of: (a) intentional use for any improper, unintended or
unauthorized applications of this product, including any particular purpose; (b) unauthorized modifications,
repairs, or alterations to this product; (c) use of the product without complying with Bematech S.A. Corporation’s
operating and maintenance instructions; (d) use of the product as component in systems or other applications in
which the failure of this could create a situation where personal injury or material damages may occur. In the events
described above, Bematech S.A. and its officers, administrators, employees, subsidiaries, affiliates and dealers shall
not be held responsible or respond by any claim, costs, damages, losses, expenses and any other direct or indirect
injury, as well as claims which alleges that Bematech S.A. was negligent regarding the design or manufacture of the
product.
Bematech S.A. shall not be liable against any damages or problems arising from the use of any options or any
consumable products other than those designated as original Bematech products or approved products by
Bematech S.A.
Any product names or its logotypes mentioned in this publication may be trademarks of its respective owners and
shall be here recognized.
Product warranties are only the ones expressly mentioned in the User’s Manual. Bematech S.A. disclaims any and
all implied warranties for the product, including but not limited to implied warranties of merchantability or fitness
for a particular purpose. In addition, Bematech S.A. shall not be responsible or liable for any special, incidental or
consequential damages or lost profits or savings arising from the use of the product by the Purchaser, the User or
third parties.
MP-2100 TH · Revision 1.1
EMC and Safety Standards Applied
Product Name: MP-2100 TH
Model Name: All
*EMC is tested using an EPSON PS180 power supply
Europe:
CE marking
Safety: EN60950
North America:
EMI: FCC Class A
Unauthorized changes or modifications on the equipment could void the certifications described in this page.
Please contact your dealer for further information.
WARNING
CE Marking
The printer conforms to the following Directives and Norms:
Directive 89/336/EEC
EN 55022 Class B (Conducted and Radiated emission)
EN 55024
This equipment has been tested and found to comply with the limits for a Class A digital service,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, use and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to the radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
3
User’s Manual
Safety Precautions
This section presents important information intended to ensure safe and effective use of this product. Please read
this section carefully and store it in an accessible location.
English
WARNING:
Immediately unplug the equipment if it produces smoke, a strange odor, unusual noise or if foreign matter including
water or other liquid falls into the equipment. Continued use may damage it or lead to fire *. Please contact your
dealer or a BEMATECH service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or fire *.
Be sure to use the specified power source. Connection to an improper power source may cause malfunction or fire *.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual. Different connections may cause
equipment damage and burning *.
Be sure to set this equipment on a firm, stable surface. The product may break or cause injury if it falls.
Do not install this equipment in locations that do not comply with the environmental requirements specified in this
manual.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or
collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period. In this case, please be sure
to place a piece of paper between the platen and the paper roll, in the thermal mechanism, to avoid damage when
restarting the printer.
* Note that this equipment was developed complying with international safety standards and therefore contains
only limited flammability components.
Data Control ..........................................................................................................................23
Communication ........................................................................................................................23
Appendix I - Troubleshooting ...................................................................25
Appendix II - Automatic Line Advance .....................................................26
Appendix III - Cutter (Optional) ...............................................................27
Appendix IV - Special Care.......................................................................28
Appendix V - Drawer Activation ...............................................................30
Appendix VI - Error Signaling Table .........................................................31
5
User’s Manual
Chapter 1
Presentation
Printer Description
Explanations about how each MP-2100 TH part operates are described in this manual.
Whenever some note refers to one of the parts, the corresponding number of such part will be in brackets,
next to the note.
Led PAPER
Led ON LINE
Led POWER
PAPER key
ON LINE key
Back Cover
Figure 3
Figure 1
Front Cover opening knob
Base
DC Power Supply Connector
Drawer
Parallel Interface or USB (optional)
Serial Interface
Front Cover
Figure 2
6
MP-2100 TH · Revision 1.1
Unpacking
Take the printer out of its box and verify that the following items are included:
• Printer
• User´s Manual
Keep the box and packing materials for future use if necessary.
The appropriate thermal paper should be used. Refer to the Technical Specifications section in this
manual for paper details.
Powering
GROUND
Make sure that the printer is turned off.
Connect the power cord to the power supply‘s
AC connector and to an electrical outlet. This
outlet must have its ground pin connected as
shown on the right:
Figure 4
Connect the DC cable of the power supply in the printer as shown below – note that the arrow in the connector
must be facing down:
Figure 5
DC Connector
Turn on the printer using the on / off switch located on the printer. Check, also in the panel, if the Power LED is lit.
If no paper is present, the Paper LED will also be lit.
7
User’s Manual
Inserting the Paper
To insert the paper roll, open the back cover and the front cover according to Figures 6 and 7. Release the roll
from the rollers.
Figure 6Figure 7
The MP-2100 TH offers easy automatic paper placement . Just position it in the gutter entrance
pushing it inwards (Figures 6 and 7). That makes the mini-printer to activate the automatic paper
advance mechanism, thus making the paper replacing easier.
To make the paper insertion
easier, cut the paper end
according to the illustration .
The paper will slip easier into
the mechanism.
Figure 8
8
MP-2100 TH · Revision 1.1
Operation Modes
The printer can be operated in the following modes:
Normal(Remote mode)
In this state, the printer is being controlled by the host through the serial, parallel or USB interfaces.
Dump mode
In this mode advanced users and programmers can identify communication problems between the host and the
printer or check if a certain programmed data is correctly being sent to the printer, thus being a debugging tool. To
start the hexadecimal dumping, turn on the printer while pressing the paper feed switch. A message will be
printed on the paper asking you to press once more the paper feed switch if Dump mode is desired, as shown:
- Press PAPER switch once for DUMP MODE
Self-testing
To run a self-test press and hold the Paper Feed switch and turn it on. When the printer starts printing, the paper
feed button can be released. A message will be printed asking you waiting for the self-test. In the self-test you will
find the printer firmware version.
Printer head cleaning procedure
Please releve to Appendix IV “Special Care” (page 28).
9
Chapter 2
Technical Specifications
User’s Manual
Characteristics
Printing
Features
Printing Paper
Entry Buffer
Communication Interfaces
Power Supply
Detection Functions
Environmental Conditions
Size
Life Expectation - MCBF
Power Activation
Mass
Cutter
Specifications
Method:lines of thermal dots
Dot Density:8 dots per mm
Width:72 mm
Speed:80 mm/s
Paper forward unit:0.125 mm
Characters supported:CODE PAGE850, CODE PAGE 858,
CODE PAGE 860 and CODE PAGE 437
Code of bars supported: UPC-A, UPC-E, EAN13, EAN8, CODE
39, ITF, CODABAR, CODE 93, CODE
128, ISBN, MSI, PLESSEY, PDF0417.
Paper max width:78 mm to 80 mm
Thickness:50 to 120 g/mm
2
Max. Coil diameter:65 mm
Type:KPH756 thermo script, manufactured
by VCP or equivalent
Polling force:2N minimum
8 Kbytes
Serial:RS-232C
•Transmission rate:9600 bauds
•Protocol:RTS/ CTS
•Format:8 bits without parity / 1 stop bit
Parallel (optional):Centronics
USB (optional):compatible 1.1 version
Voltage:24 VDC
Consumption:Switched-off, 15 W
In operation:35 W
Print head temperature (termistor), paper presence (phototransistor),
print head lifted (optical key).
Environmental storage conditions:
Temperature: 0ºC to 50ºC
Relative humidity: 10% to 95%.
Environmental storage conditions:
Temperature: -20°C to 70°C
Relative humidity: 10% to 95%
Height:132 mm
Width:152 mm
Depth:196 mm
Head:Abrasion: 80 km exclusively for certified paper
(printing 20% of the line)
Cutter:1.5 millions cuts (for certified paper of
56g/mm
2
)
Drawer
Mass:1,2 kg
With Cutter:1,3 kg
Cutting Options: Total or partial cut (option per way of activation ).
10
MP-2100 TH · Revision 1.1
Chapter 3
Communication InterfacesCommunication Interfaces
Communication Interfaces
Communication InterfacesCommunication Interfaces
Communication between a host and the printer can be performed in three communication interface: USB, Parallel
or Serial RS-232, according to the printer model.
Communication cables are not supplied with the printer
Serial Interface
The RS232 serial interface uses a female DB-9 connector. The serial port can operate using the RTS/CTS mode, with
8 data bits, without parity, one start bit and one stop bit. In the RS232 standard, the logic low level corresponds
to a +12V voltage level and a logic high level corresponds to a –12V voltage level.
RTS/CTS mode
In this mode, the printer’s RTS line controls the flow of data sent from the host’s TX line and received by the printer’s
RX pin. In this case, when the printer’s RTS signal is low (+12V) the printer requests the host to send data. When
the RTS signal is high (-12V) the printer tells the host to stop sending data.
DB-9 Serial connector
Figura 9
Logic LevelVoltage
0
1
PinSignDirection Description
2
3
7
8
5
Rx
Tx
RTS
CTS
GND
+ 12 V
- 12 V
Through this pin the data are received by the printer.
IN
Through this pin the data are transmitted from the printer to the
OUT
device to her connected.
When in low level the printer requests the sending of data. When in
OUT
high level the printer is without document.
When in low level, the printer sends data (if there is). When in high
IN
level, the printer for of sending data, if she is sending.
Logic ground.
DB - 9DB - 9
2 - RxD2 - RxD
3 - TxD3 - TxD
7 - RTS7 - RTS
8 - CTS8 - CTS
6 - DTR6 - xNC
4
4 - DSR4 - xNC
6
1 - DCD1 - xNC
5 - GND5 - GND
PCPrinter
4
6
11
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