Follow these guidelines as you read your instructions:
wc
Warning:
Warnings must be followed
carefully to avoid bodily injury.
Caution:
Cautions must be observed
to avoid damage to your
equipment.
Must be observed to avoid
bodily injury and damage to
your equipment.
QR&
Note:
Notes contain important
information and hints for using
the printer.
Indicates a page number where
additional information can be
found.
2
Page 3
Copyright Notice
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this product. Epson is not responsible for any use of this information as applied to other
printers.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of
accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION, EPSON ME, and WORKFORCE are trademarks of Seiko Epson Corporation.
SDHC™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick M icro, MagicGate Memory Stick, and MagicGate Memory Stick Duo are trademarks
of Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film Co., Ltd.
General Notice: Other product names used herein are for identication purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
3
Page 4
Contents
About This Guide .....................................................................................................................................................2
Important Safety Instructions ............................................................................................................................. 5
Guide to Control Panel .......................................................................................................................................... 6
Adjusting the Angle of the Panel ....................................................................................................................... 7
Power Saving Function .......................................................................................................................................... 7
Using the LCD Screen.............................................................................................................................................8
Handling Media and Originals
Selecting Paper ..................................................................................................................................................10
Loading Paper .................................................................................................................................................... 11
Inserting a Memory Card ...............................................................................................................................14
Scanning to a Computer ................................................................................................................................23
Copy and Scan Mode Menu List .................................................................................................................. 24
Printing in Various Layouts ............................................................................................................................28
Print Photos Mode Menu List .......................................................................................................................30
Setup Mode (Maintenance)
Checking the Ink Cartridge Status .............................................................................................................. 32
Checking/Cleaning the Print Head .............................................................................................................34
Aligning the Print Head .................................................................................................................................. 36
Setup Mode Menu List .................................................................................................................................... 38
Paper Jam ............................................................................................................................................................44
Contacting Epson Support ............................................................................................................................ 55
Index ..........................................................................................................................................................................55
4
Page 5
Important Safety Instructions
Make sure the power cord
meets all relevant local safety
standards.
Do not use aerosol products
that contain ammable gases
inside or around the printer.
Doing so may cause re.
Place the printer near a wall
outlet where the power cord
can be easily unplugged.
Except as specically explained
in your documentation, do not
attempt to service the printer
yourself.
Use only the power cord that
comes with the printer. Use of
another cord may cause re or
shock. Do not use the cord with
any other equipment.
Keep ink cartridges out of the
reach of children and do not
drink the ink.
Use only the type of power
source indicated on the label.
If ink gets on your skin, wash
it o with soap and water. If it
gets in your eyes, ush them
immediately with water. If
you still have discomfort or
vision problems, see a doctor
immediately.
Do not let the power cord
become damaged or frayed.
Do not shake ink cartridges
after opening their packages;
this can cause leakage.
Do not open the scanner unit
while copying, printing, or
scanning.
If you remove an ink cartridge
for later use, protect the ink
supply area from dirt and
dust and store it in the same
environment as the printer. Do
not touch the ink supply port
or surrounding area.
5
Page 6
Guide to Control Panel
Control panel design varies by area.
abcd
P
Turns on/o printer.Shows the wireless network status.Returns to the top menu. When on the
efgh
-
Displays Help for solutions to problems.Displays a preview of the selected images,
ijkl
y
Cancels/returns to the previous menu.Sets the number of copies.Starts copying/printing/scanning.Stops copying/printing/scanning or reset
or displays settings.
+, -
top menu, switches between Copy, Print
Photos, Scan, and Setup mode.
x
Displays detailed settings for each mode.Selects photos and menus.
xy
Changes the view of photos or crops the
photos.
l, u, r, d, OK
settings.
6
Page 7
Adjusting the Angle of the Panel
To lower or close the panel, unlock by pulling the lever on the rear until it
clicks, and then lower down. Simply lift the panel to raise it.
Power Saving Function
After 13 minutes of inactivity, the screen turns black to save energy.
Press any button (except POn) to return the screen to its previous state.
7
Page 8
Using the LCD Screen
abcd
Press + or - to set the number
of copies.
Press l or r to set the density. Press u or d to select the menu
e
When you have more than 999 photos on your memory card,
the LCD screen displays a message to let you select a group.
Images are sorted by the date they were taken. To select and
show images in a group, press u or d to select a group and
then press OK. To re-select a group, select Print Photos, Select Location, and then select Select Group.
Q
The actual screen display may
dier slightly from those shown in
this guide.
item. The highlight moves up
or down.
Press l or r to change the
photo displayed on the LCD
screen.
8
Page 9
Handling Media and Originals
9
Page 10
Selecting Paper
The availability of special paper
varies by area.
If you want to print
on this paper...
a Plain paper *¹Plain Paper[16.5 mm] *² *³
b Epson Premium Ink
Jet Plain Paper *¹
c Epson Bright White
Ink Jet Paper *¹
d Epson Matte Paper
- Heavyweight
e Epson Photo
Quality Ink Jet
Paper
f Epson Premium
Glossy Photo Paper
g Epson Premium
Semigloss Photo
Paper
h Epson Photo Paper Photo Paper20
i Epson Ultra Glossy
Photo Paper
j Epson Glossy
Photo Paper
*1 You can perform 2-sided printing with this paper.
*2 Paper with a weight of 64 to 90 g/m².
*3 For manual 2-sided printing, 30 sheets.
Choose this Paper
Type on the LCD
screen
Plain Paper150 *³
Plain Paper120 *³
Matte20
Matte80
Prem. Glossy20
Prem. Glossy20
Ultra Glossy20
Glossy20
Loading capacity
(sheets)
10
Page 11
Loading Paper
A
B
Pull out.
C
Load toward the guide, printable side face DOWN.
Slide the guide to adjust to the paper size you will use.
Q
For plain paper, do not load paper above the c arrow mark inside the edge
guide. For Epson special media, make sure the number of sheets is less
than the limit specied for the media. R& 10
11
Page 12
Q
Fan and align the edges of the
paper before loading.
Q
Do not use paper with binder
holes.
D
Slide to the edges of paper.
E
Insert the cassette gently.
12
Q
Keep the cassette at and insert it
back into the printer carefully and
slowly.
F
Slide out and raise.
Q
Do not pull out or insert the
paper cassette while the printer is
operating.
Page 13
Q
See the online User’s Guide when
using Legal size paper.
13
Page 14
Inserting a Memory
Card
AB
Insert one card at a time.Check the light stays on.
c
Do not try to force the card all the
way into the slot. It should not be
fully inserted.
Removing a Memory
Card
14
AB
Check the light stays on.
Remove.
Q
OnFlashing
Page 15
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type M+
xD-Picture Card Type H
SD
SDHC
MultiMediaCard
MMCplus
MMCmobile *
MMCmicro *
miniSD *
miniSDHC *
microSD *
microSDHC *
Memory Stick
Memory Stick PRO
MagicGate Memory Stick
Memory Stick Duo *
Memory Stick PRO Duo *
Memory Stick PRO-HG Duo *
MagicGate Memory Stick Duo *
Memory Stick Micro *
*Adapter required
c
If the memory card needs an adapter then attach it before
inserting the card into the slot, otherwise the card may get stuck.
15
Page 16
Placing Originals
A
B
Place face-down horizontally.
Q
You can reprint one photo or multiple photos of dierent sizes at the same
time, as long as they are larger than 30 × 40 mm.
16
Slide to the corner.Place photos 5 mm apart.
Page 17
Copy and Scan Mode
17
Page 18
Copying Documents
A R& 11B R& 16C
Load paper.Place original horizontally.Select Copy.
DE
18
Select a color mode.
F
Set the density.Set the number of copies.
G
Enter the copy setting menu.
Page 19
HJ
I R& 24
Q
Make sure you set the Paper Size
and Paper Type.
Select Paper and Copy Settings.Finish the settings.
K
Start copying.
Make the appropriate copy settings.
Q
If you want to copy documents in various layouts, select Copy Layout
Wizard in H. R& 24
19
Page 20
Copy/Restore Photos
A R& 11B R& 16C
Load photo paper.Place original horizontally.Select Copy.
EFGD
20
Select Copy/Restore Photos.Select On or O.Proceed.Enter the copy setting menu.
Page 21
H
Set the number of copies.
Q
If you scanned two photos, repeat
step H for the second photo.
Q
You can crop and enlarge your
photo. Press and make the
settings.
IK
Proceed.Proceed.
J
Enter the copy setting menu.
LR& 24
Make the appropriate print settings.
21
Page 22
Q
Make sure you set the Paper Size
and Paper Type.
M
N
22
Finish the settings.
Start copying.
Page 23
Scanning to a
Computer
Q
Make sure you have installed
software for this printer on
your computer and connected
following the instructions on the
Start Here poster.
AR& 16B
Place original horizontally.Select Scan.
C
Select an item.
D
Select your PC.
Q
After selecting a PC, your
computer’s scanning software
automatically starts scanning. For
details, see the online User’s Guide.
23
Page 24
Copy and Scan
Mode Menu List
x Print settings for Copy Mode
Paper and Copy
Settings
Copy/Restore
Photos
Copy Layout Wizard
Maintenance
*1 Your image is slightly enlarged and cropped to ll the sheet of paper. Print quality
may decline in the top and bottom areas of the printout, or the area may be
smeared when printing.
*2 If the ink on the front of the paper is smeared, set a longer drying time.
*3 Select the amount the image is expanded when printing Borderless photos.
2-Sided PrintingO, On
LayoutWith Border, Borderless *¹
Reduce/EnlargeCustom Size, Actual Size, Auto Fit Page,
Paper SizeA4, A5, 10×15cm(4×6in), 13×18cm(5×7in)
Paper TypePlain Paper, Matte, Prem. Glossy, Ultra
QualityDraft, Standard Quality, Best
Binding DirectionVertical-Long, Vertical-Short, Horizontal-
Dry Time *²Standard, Long, Longer
Expansion *³Standard, Medium, Minimum
Color RestorationO, On
Paper and Copy
*1 These functions only aect your printouts. They do not
change your original images.
*2 Select the amount the image is expanded when printing
Borderless photos.
*3 Select On to automatically crop your photo to t inside the
space available for the layout you selected. Select O to turn
o automatic cropping and leave white space at the edges of
the photo.
*4 Select On to increase the print speed. Select O to improve
the print quality (but your photos print more slowly).
*5 Depending on the type of photo, parts of the image other
than the eyes may be corrected.
30
Page 31
Setup Mode (Maintenance)
31
Page 32
Checking the Ink
Cartridge Status
AB
C
BKMYC
BlackMagentaYellowCyanInk is low.
32
Select Ink Levels.
Continue or change cartridge.Select Setup.
Q
If an ink cartridge is running low,
prepare a new ink cartridge.
Page 33
Q
On the screen in step C, you can select to replace ink cartridges even
if they are not expended. You can also start this operation by selecting
Setup mode, Maintenance, and then Ink Cartridge Replacement. For
instructions on replacing the cartridge, see R& 41.
Q
Epson cannot guarantee the quality or reliability of non-genuine ink. If
non-genuine ink cartridges are installed, the ink cartridge status may not
be displayed.
33
Page 34
Checking/Cleaning
the Print Head
Q
Print head cleaning uses some ink from some cartridges. Use Nozzle
Check to identify defective color(s) so you can select appropriate color(s)
to clean. Black ink may be used in color images.
AR& 11
Load A4 size paper.
B
Select Setup.Select Nozzle Check.
34
C
Select Maintenance.
DE
Start the nozzle check.
Page 35
F
G
H
Check the pattern.
Q
Select the color that shows a
defect in the nozzle check result.
I
Finish head cleaning.
Select Head Cleaning and proceed.
Select an item and start cleaning.
Q
If print quality does not improve, make sure you selected the appropriate
color in step H according to the nozzle check result. If quality does not
improve after cleaning four times, turn o the printer for at least six hours.
Then try cleaning the print head again. If quality still does not improve,
contact Epson support.
35
Page 36
Aligning the Print
Head
A R& 11B
C
DE
36
Print patterns.
Select Setup.
F
Select the most solid pattern.Select Head Alignment.
Select Maintenance.Load A4 size paper.
G
Enter the pattern number for #1.
Page 37
H
I
Repeat G for all patterns.
Finish aligning the print head.
37
Page 38
Setup Mode Menu
List
F Setup Mode
Ink Levels
MaintenanceNozzle Check
Head Cleaning
Head Alignment
Ink Cartridge Replacement
Printer SetupScreen Saver
Display Format *
Language
Network SettingsSee your online Network Guide for more details.
File Sharing Setup
Restore Default Settings Reset Network Settings, Reset All except Network Settings,
Reset All Settings
* You can select the LCD screen display format from 1-up with Info, 1-up without Info,
and View Thumbnail Images.
38
Page 39
Solving Problems
39
Page 40
Error Messages
Error MessagesSolution
Paper jam inside or back side of the product. Press to
see how to remove the paper.
Paper out or paper jam. Load paper or remove the
jammed paper and press
Paper jam. Open the scanner unit to remove paper. Press
to see how to open it.
Paper feed error or jam. Remove the paper and reload
paper correctly. See your documentation.
Cannot recognize photos. Make sure photos are placed
correctly. See your documentation.
Communication error. Make sure the computer is
connected, then try again.
Printer error. Turn power o and then on again. For details,
see your documentation.
The printer’s ink pads are nearing the end of their service
life. Please contact Epson Support.
The printer’s ink pads are at the end of their service life.
Please contact Epson Support.
Cannot recognize the memory card or disc.Make sure the memory card has been inserted correctly. If it is inserted
The combination of IP address and subnet mask is invalid.
See your documentation.
x.
R& 44
Load some paper or clear the jammed paper. Otherwise, make sure the
number of sheets does not exceed the limit specied for the type of
media you are using. R& 10
R& 48
R& 49
R& 16
Make sure the computer is connected correctly. If the error message
still appears, make sure that scanning software is installed on your
computer and that the software settings are correct.
Turn the printer o and then back on. Make sure that no paper is still in
the printer. If the error message still appears, contact Epson support.
Contact Epson support to replace ink pads before the end of their
service life. When the ink pads are saturated, the printer stops and
Epson support is required to continue printing.
Contact Epson support to replace ink pads.
correctly, check to see if there is a problem with the card and try again.
Refer the online Network Guide.
40
Page 41
Replacing Ink
Cartridges
Ink Cartridge Handling Precautions
c
Never move the print head by hand.
O
Some ink is consumed from some cartridges
O
during the following operations: print head
cleaning and ink charging when an ink cartridge is
installed.
For maximum ink eciency, only remove an ink
O
cartridge when you are ready to replace it. Ink
cartridges with low ink status may not be used
when reinserted.
Epson recommends the use of genuine Epson ink
O
cartridges. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is
recorded for possible use in service support.
Make sure you have a new ink cartridge before
O
you begin replacement. Once you start replacing
a cartridge, you must complete all the steps in one
session.
Leave the expended cartridge installed until you
O
have obtained a replacement. Otherwise the ink
remaining in the print head nozzles may dry out.
Do not open the ink cartridge package until you
O
are ready to install it in the printer. The cartridge is
vacuum packed to maintain its reliability.
Other products not manufactured by Epson may
O
cause damage that is not covered by Epson’s
warranties, and under certain circumstances, may
cause erratic printer behavior.
Do not turn o the printer during ink charging as
O
this will waste ink.
41
Page 42
AC
B
Check the color to replace.Open.
w
Never open the cartridge cover
while the print head is moving.
42
Select Replace now.
DEF
Open.Pinch and remove.Shake new cartridge.
Page 43
c
Be careful not to break the hooks
on the side of the ink cartridge.
GHI
Remove the yellow tape.Insert and push.Close.
c
If you nd it dicult to close
the cover, press down on each
cartridge until it clicks into place.
J
Close and start charging ink.
Q
If you had to replace an ink cartridge during copying, to ensure copy
quality after ink charging is nished, cancel the job that is copying and
start again from placing the originals.
43
Page 44
Paper Jam
Paper Jam - jammed
inside 1
w
Never touch the buttons on the control panel while your hand is inside the
printer.
44
A
Open.
B
Remove.
C
Close.
D
Close.
Page 45
E
F
G
H
Turn around.
Pull out.
IJ
Open.
Carefully remove.
Remove.
K
Reattach.
Remove.
L
Restart.
45
Page 46
Q
If an error message cannot be
cleared, try the following steps.
M
N
O
P
46
Carefully remove.
Pull out.
Q
Insert the cassette gently.
Remove.
R
Restart.
Align the edges.
Q
If an error message cannot be
cleared, try the following steps.
Page 47
S
T
U
V
Turn o.
W
Remove.
Unplug.
X
Insert the cassette gently.
Pull out.
Carefully stand the printer on its side.
47
Page 48
Paper Jam - jammed
inside 2
w
Never touch the buttons on the control panel while your hand is inside the
printer.
A
Open.
48
B
Remove.
C
Turn o.
Page 49
Paper Jam - jammed
inside 3
ABC
Turn o.Open.Remove.
EFD
Close.Pull out.Close.
Q
If you cannot pull out the paper
cassette, go to the next section.
R & 52
49
Page 50
G
HIJ
50
Remove.
Carefully remove.Turn around.Pull out.
LMNK
Remove.Reattach.Insert the cassette gently.Remove.
Page 51
Q
For plain paper, do not load paper
above the c arrow mark inside the
edge guide.
Q
If the same message appears, check the procedure for loading paper.
R & 11
If the error continues to occur, contact Epson support.
51
Page 52
Cannot Pull Out the
Paper Cassette
A
BC
52
D
Remove.
Unplug.
E
Replace.
Carefully stand the printer on its side. Carefully pull out.
FG
Pull out.Remove.
Page 53
H
IJ
Q
For plain paper, do not load paper
above the c arrow mark inside the
edge guide.
Remove.
Reattach.Insert the cassette gently.
Q
If the same message appears, check the procedure for loading paper.
R & 11
If the error continues to occur, contact Epson support.
53
Page 54
Print Quality/Layout
Problems
Try the following solutions in order from the Top. For further information, see your online User’s Guide.
ProblemsSolution No.
54
You see banding (light lines) in your printouts or copies.
Your printout is blurry or smeared.
Your printout is faint or has gaps.
Your printout is grainy.
You see incorrect or missing colors.
The image size or position is incorrect.
Solutions
Make sure you select the correct paper type. R& 10
A
Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction. R& 11
B
When you select Standard Quality or Best as the Quality setting, select O as the Bidirectional setting. Bidirectional
C
printing decreases print quality. R& 30
Perform a nozzle check rst and then clean the print head that shows a defect in the nozzle check result. R& 34
D
Align the print head. If quality is not improved, try aligning using the printer driver utility. See your online User’s Guide to
E
align the print head. R& 36
To clean the inside of the printer, make a copy without placing a document on the document table. For further information,
F
see your online User’s Guide.
For best results, use up ink cartridge within six months of opening the package. R& 33
G
Try to use genuine Epson ink cartridges and paper recommended by Epson.
H
If a moiré (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting or shift the position of your
I
original.
Make sure you selected the correct Paper Size, Layout, Expansion, and Reduce/Enlarge setting for the loaded paper.
J
R & 24, 30
Make sure you loaded paper and placed the original correctly. R& 11, 16
K
If the edges of the copy or photo are cropped o, move the original slightly away from the corner.
L
Clean the document table. See your online User’s Guide.
M
ABDEGI
ABDEFH
ABCDG
E
DG
JKLM
Page 55
Contacting Epson
Support
Index
A
Aligning the Print Head ................................................................... 36
If you cannot solve the problem using the troubleshooting information, contact Epson support services for assistance. You can get
the contact information for Epson support for your area in your online User’s Guide or warranty card. If it is not listed there, contact
the dealer where you purchased your product.
F
Fit Frame ................................................................................................ 30