Getting More Information (Introduction of Online Manuals)
For troubleshooting information and instructions on how to print or scan
from a computer, see the online User’s Guide.
2
For information on network setup and network troubleshooting, see the
online Network Guide (network-compatible models only).
Page 3
Contents
About This Guide ..................................................................................................................................................... 4
Important Safety Instructions ............................................................................................................................. 4
Adjusting the Angle of the Panel .......................................................................................................................5
Power Saving Function ..........................................................................................................................................5
Guide to Control Panel .......................................................................................................................................... 6
Using the LCD Screen.............................................................................................................................................6
Handling Media and Originals
Selecting Paper .................................................................................................................................................... 9
Loading Paper ....................................................................................................................................................10
Inserting a Memory Card ...............................................................................................................................12
Scanning to a Computer ................................................................................................................................20
Maintenance
Checking the Ink Cartridge Status ..............................................................................................................23
Checking/Cleaning the Print Head .............................................................................................................25
Aligning the Print Head ..................................................................................................................................27
Changing UI Language ...................................................................................................................................28
Paper Jam ............................................................................................................................................................35
Contacting Epson Support ............................................................................................................................38
Follow these guidelines as you read your instructions:
wc
Warning:
Warnings must be followed
carefully to avoid bodily injury.
Important Safety Instructions
Use only the power cord
that comes with the
printer. Use of another
cord may cause re or
shock. Do not use the cord
with any other equipment.
Do not use aerosol products
that contain ammable
gases inside or around
the printer. Doing so may
cause re.
Caution:
Cautions must be observed
to avoid damage to your
equipment.
Place the printer near
a wall outlet where the
power cord can be easily
unplugged.
Except as specically
explained in your
documentation, do not
attempt to service the
printer yourself.
Use only the type of
power source indicated on
the printer.
Keep ink cartridges out of
the reach of children.
Must be observed to avoid
bodily injury and damage to
your equipment.
Make sure the power cord
meets all relevant local
safety standards.
If ink gets on your skin, wash the area
thoroughly with soap and water. If ink gets
into your eyes, ush them immediately
with water. If discomfort or vision problems
continue after a thorough ushing, see a
doctor immediately. If ink gets into your
mouth, spit it out immediately and see a
doctor right away.
QR&
Note:
Notes contain important
information and hints for using
the printer.
Do not let the power
cord become damaged
or frayed.
Do not shake the ink
cartridges too vigorously;
otherwise ink may leak from
the cartridge.
Indicates a page number where
additional information can be
found.
Keep the printer away
from direct sunlight or
strong light.
Do not open the scanner
unit while copying,
printing, or scanning.
If you remove an ink cartridge
for later use, protect the ink
supply area from dirt and
dust and store it in the same
environment as the printer. Do
not touch the ink supply port
or surrounding area.
4
Page 5
Adjusting the Angle of the Panel
To lower or close the panel, unlock by pulling the lever on the rear until it
clicks, and then lower down. Simply lift the panel to raise it.
Power Saving Function
After 13 minutes of inactivity, the screen turns black to save energy. Press
any button to return the screen to its previous state.
5
Page 6
6
Guide to Control Panel
abcdef
P
Turns on/o printer.Network status light. Only
provided on network
compatible models. For more
details, see the online Network
Guide.
Using the LCD Screen
Q
The actual screen display may
dier slightly from those shown in
this guide.
Returns to the top menu. When
on the top menu, switches
between Copy, Print Photos,
Scan, and Setup mode.
abcd
Press u or d to set the number
of copies.
l, u, r, d, OK
Selects photos and
menus.
Press l or r to select the copy
color mode or to change the
photo displayed on the LCD
screen.
xy
Starts the operation you
selected.
Press u or d to change the
menu item.
Cancels an ongoing
operation or returns to
the previous screen.
Press l or r to change the
menu setting option. If no
other settings are available, l
and r are not displayed.
Page 7
7
Page 8
Handling Media and Originals
8
Page 9
Selecting Paper
The availability of special paper
varies by area.
If you want to print
on this paper...
a Plain paper *¹Plain Paper[11 mm] *²
b Epson Bright White
Ink Jet Paper
c Epson Premium
Glossy Photo Paper
d Epson Premium
Semigloss Photo
Paper
e Epson Ultra Glossy
Photo Paper
f Epson Glossy
Photo Paper
g Epson Photo Paper
*1 Paper with a weight of 64 to 90 g/m².
*2 30 sheets for paper that already has printing on one side.
Choose this on
the control panel
Plain Paper80 *²
Photo Paper20
Loading capacity
(sheets)
9
Page 10
Loading Paper
Q
When using Legal size paper or envelopes, see the online User’s Guide.
A
Flip forward.
BCDE
Slide out.Fan and align the stack of paper.Load printable side up.Fit.
10
Page 11
F
Flip back.
Q
Do not load paper above the H
arrow mark inside the edge guide.
Q
You can use A4 paper with two binder holes.
11
Page 12
Inserting a Memory
Card
AB
Insert one card at a time.Check the light stays on.
c
Do not try to force the card all the
way into the slot. It should not be
fully inserted.
Removing a Memory
Card
12
AB
Check the light stays on.
Remove.
Q
OnFlashing
Page 13
SD
SDHC
MultiMediaCard
MMCplus
SDXC
MMCmobile *
MMCmicro *
miniSD *
miniSDHC *
microSD *
microSDHC *
Memory Stick
Memory Stick PRO
MagicGate Memory Stick
Memory Stick Duo *
Memory Stick PRO Duo *
Memory Stick PRO-HG Duo *
MagicGate Memory Stick Duo *
Memory Stick Micro *
*Adapter required
c
If the memory card needs an adapter then attach it before
inserting the card into the slot, otherwise the card may get stuck.
13
Page 14
Placing Originals
AB
14
Place face-down horizontally.
Slide to the corner.
Page 15
Copying/Printing/Scanning
15
Page 16
Copying Photos or
Documents
AR& 10BC
Load paper.Place original horizontally.Select Copy.
DF
Set the number of copies.
16
E
Select a color mode.
Q
To change the settings, press d
and go to step G.
Check the settings and start copying.
Page 17
G R& 6
H
Q
If you want to change the color mode or the number of copies, press y to
display the screen in step D, make the changes, and then press x.
Select the item and change the
setting.
Start copying.
Q
If you want to specify a percentage to reduce or enlarge your copy, select
a setting other than Auto Fit from Reduce/Enlarge, and specify the
percentage in Custom Size.
Q
Except for the number of copies, the copy settings remain unchanged until
the printer is turned o.
17
Page 18
Printing Photos
A R& 10B R& 12C
Load photo paper.Insert a memory card.Select Print Photos.
18
D
Select a photo.
E
Set the number of copies.
Q
To select more photos, repeat
steps D and E.
F
Display the current print settings.
Page 19
G
Check the settings and start printing.
Q
To change the settings, press d and go to step H. If you want to change the number of copies, press y to display
the screen in step E, make the changes, and then press x.
HR& 6
Select the item and change the
setting.
I
Start printing.
Q
When Borderless is selected, the image is slightly enlarged and cropped to
ll the paper. Print quality may decline in the top and bottom areas, or the
area may be smeared when printing.
19
Page 20
Scanning to a
Computer
Q
Make sure you have installed software for this printer on your computer
and connected following the instructions on the Start Here poster.
A
Place original horizontally.
20
B
Select Scan.
C
D
Select an item.Select an item and start scanning.
Select your PC and start scanning.
Page 21
Q
For 570W users, you can change the computer name on the control panel using Epson Event Manager. For more
details, see the software information in the online User’s Guide.
Q
The following options are available
for scanning to a computer.
To PC
O
To PC (PDF)
O
To PC (Email)
O
To PC (WSD) *
O
*Only available for 570W model
and on computers running English
versions of Windows 7 or Vista.
21
Page 22
Maintenance
22
Page 23
Checking the Ink
Cartridge Status
AB
C
Select Ink Levels.
BKMYC
BlackMagentaYellowCyanInk is low.
Continue or change a cartridge.Select Setup.
Q
The ink levels displayed are an
approximate indication.
23
Page 24
Q
On the screen in step C, you can select to replace ink cartridges even if they are not expended. You can also start this operation by selecting Setup mode,
Maintenance, and then Ink Cartridge Replacement. For instructions on replacing the cartridge, see R& 32.
Q
If an ink cartridge is running low,
prepare a new ink cartridge.
24
Q
Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the
ink cartridge status may not be displayed.
Page 25
Checking/Cleaning
the Print Head
A R& 10B
C
D
Select Nozzle Check and print.
Load A4 size paper.
Select Setup.
E
Examine the printed pattern for missing segments.
Select Maintenance.
Q
If you select Yes, go to the next
step.
25
Page 26
F
G
Q
Print head cleaning uses some ink from all cartridges, so clean the print
head only if quality declines.
Start cleaning.
Finish head cleaning.
Q
Do not turn o the printer during head cleaning. If the head cleaning is
incomplete, you may not be able to print.
26
Q
If quality does not improve after cleaning four times, turn o the printer for
at least six hours. Then try cleaning the print head again. If quality still does
not improve, contact Epson support.
Page 27
Aligning the Print
Head
A R& 10B
C
D
Select Head Alignment.
Load A4-size plain paper.
E
Print patterns.
Select Setup.
Select Maintenance.
F
Examine the patterns and select the most solid pattern from groups #1, #2,
#3, and #4.
For 570W, select the settings you
want to restore.
C
Restore the default settings.
Q
For 570W users, when resetting the network or le sharing settings, see the
online Network Guide to make the settings correctly.
29
Page 30
Solving Problems
30
Page 31
Error/Warning
Messages
CodeSolution
E-01Turn the printer o and then back on. Make sure that no paper is still in the printer. If the error still appears, contact
E-02Turn the printer o and then back on. If the error message still appears, contact Epson support.
E-10Turn o the printer. Contact Epson support to replace ink pads.
W-02
W-03
W-10
W-12Cannot recognize the ink cartridge(s) shown on the LCD panel. Replace the ink cartridge(s). Epson recommends the
W-13
I-22To establish a wireless connection using an access point, press the push button on the access point or click the button
I-23You need to enter the PIN code displayed on the printer’s panel into the access point or computer within two minutes.
I-31To make wireless connection settings from your computer, you need to insert the CD into the computer and follow
I-60Your computer may not support WSD (Web Services for Devices). The scan to PC (WSD) function is only available for
Epson support.
Paper jam. Remove the jammed paper, turn o the printer, and then turn it back on. R& 36
Paper jam. Open the scanner unit, remove the jammed paper, and then press x. R& 35
The ink cartridge(s) shown on the LCD panel have not been installed. Install them. R& 33
use of genuine Epson ink cartridges.
Press x to resume printing. The message will be displayed until the ink pad is replaced. Contact Epson support to
replace ink pads before the end of their service life. When the ink pads are saturated, the printer stops and Epson
support is required to continue printing.
on the access point’s wireless settings screen displayed on your computer’s screen. R& Online Network Guide
If no code is entered during the two minutes, a time-out error occurs and a dierent code is displayed and needs to be
entered.
the on-screen instructions.
computers running English versions of Windows 7 or Vista.
31
Page 32
Ink Precautions
Ink Cartridge Handling Precautions
c
Never move the print head by hand.
O
To maintain optimum print head performance,
O
some ink is consumed from all cartridges not
only during printing but also during maintenance
operations such as ink cartridge replacement and
print head cleaning.
For maximum ink eciency, only remove an ink
O
cartridge when you are ready to replace it. Ink
cartridges with low ink status may not be used
when reinserted.
Epson recommends the use of genuine Epson ink
O
cartridges. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed.
Do not leave the printer with the ink cartridges
O
removed or do not turn o the printer during
cartridge replacement. Otherwise, ink remaining
in the print head nozzles will dry out and you may
not be able to print.
Do not open the ink cartridge package until you
O
are ready to install it in the printer. The cartridge is
vacuum packed to maintain its reliability.
Other products not manufactured by Epson may
O
cause damage that is not covered by Epson’s
warranties, and under certain circumstances, may
cause erratic printer behavior.
Do not turn o the printer during ink charging. If
O
the ink charging is incomplete, you may not be
able to print.
Install all ink cartridges; otherwise, you cannot
O
print.
32
Page 33
Replacing Ink
Cartridges
Q
To replace an ink cartridge before it is expended, select the following menu
item and then go to step B.
[Setup -> Maintenance -> Ink Cartridge Replacement]
AB
Check the color to replace.Select Replace now.
C
Open.
33
Page 34
D
EF
c
Be careful not to break the hooks
on the side of the ink cartridge.
G
34
Pinch and remove.
Insert and push.
Shake new cartridge.Remove the yellow tape.
H
Close and start charging ink.
Q
If you had to replace an ink cartridge during copying, to ensure copy
quality after ink charging is nished, cancel the job that is copying and
start again from placing the originals.
Page 35
Paper Jam
Paper Jam - jammed
inside 1
A
B
C
Close.
Q
If paper still remains near the rear
feeder, gently pull it out.
Open.
Remove.
D
Press to resume printing.
35
Page 36
Paper Jam - jammed
inside 2
AB
Open.Remove.
Q
If paper still remains near the rear
feeder, gently pull it out.
36
C
Turn o.
D
Turn on.
Page 37
Print Quality/Layout
Problems
Try the following solutions in order from the Top. For further information, see your online User’s Guide.
ProblemsSolution No.
You see banding (light lines) in your printouts or copies.
Your printout is blurry or smeared.
Your printout is faint or has gaps.
Your printout is grainy.
You see incorrect or missing colors.
The image size or position is incorrect.
Solutions
Make sure you selected the correct paper setting for the loaded paper. R& 9
A
Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction. R& 10
B
Clean the print head. R& 25
C
Align the print head. R& 27
D
If quality is not improved, try aligning using the printer driver utility. See your online User’s Guide to align the print head.
To clean the inside of the printer, make a copy without placing a document on the document glass. For further information,
E
see your online User’s Guide.
For best results, use up ink cartridge within six months of opening the package. R& 32
F
Try to use genuine Epson ink cartridges and paper recommended by Epson.
G
If a moiré (cross-hatch) pattern appears on your copy, change the reduce/enlarge setting or shift the position of your original.
H
R & 14, 17
Make sure you loaded paper and placed the original correctly. R& 10, 14
I
If the edges of the copy or photo are cropped o, move the original slightly away from the corner. R& 14
J
Clean the document glass. See your online User’s Guide.
K
ABCDFH
ABCDEG
ABCF
D
CF
AIJK
37
Page 38
Contacting Epson
Support
If you cannot solve the problem using the troubleshooting information in your product documentation, visit the following
technical support web site.
http://support.epson.net/
Or contact Epson support services for assistance. You can get the contact information for Epson support for your area in your online
User’s Guide or warranty card. If it is not listed there, contact the dealer where you purchased your product.
38
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Copyright Notice
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this product. Epson is not responsible for any use of this information as applied to other
printers.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of
accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION and EPSON ME are trademarks of Seiko Epson Corporation.
SDXC Logo is a trademark of SD-3C, LLC.
Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick M icro, MagicGate Memory Stick, and MagicGate Memory Stick Duo are trademarks
of Sony Corporation.
General Notice: Other product names used herein are for identication purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.