Epson IR-700 Technical Reference Guide
Technical
Reference Guide
IR-700
EPSON
English
410356304
Rev.D
IR-700 Technical Reference Guide
CONFIDENTIALITY AGREEMENT
BY USING THIS DOCUMENT, YOU AGREE TO ABIDE BY THE TERMS OF THIS AGREEMENT. RETURN THIS
DOCUMENT IMMEDIATELY IF YOU DO NOT AGREE TO THESE TERMS.
❏ This document contains confidential, proprietary information of Seiko Epson Corporation or its affiliates. You
must keep such information confidential. If the user is a business entity or organization, you must limit disclosure
to your employees, agents, and contractors who have a need to know and who are also bound by obligations of
confidentiality.
❏ On the earlier of (a) termination of your relationship with Seiko Epson or (b) Seiko Epsonﾕs request, you
must stop using the confidential information. You must then return or destroy the information, as directed by
Seiko Epson.
❏ If a court, arbitrator, government agency, or the like orders you to disclose any confidential information, you must
immediately notify Seiko Epson. You agree to give Seiko Epson reasonable cooperation and assistance in resisting
disclosure.
❏ You may use confidential information only for the purpose of operating or servicing the products to which the
document relates, unless you obtain the prior written consent of Seiko Epson for some other use.
❏ Seiko Epson warrants that it has the right to disclose the confidential information. SEIKO EPSON MAKES NO
OTHER WARRANTIES CONCERNING THE CONFIDENTIAL INFORMATION OR ANY OTHER
INFORMATION IN THE DOCUMENT, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY OF TITLE
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CAUTIONS
❏ This document shall apply only to the product(s) identified herein.
❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation.
❏ The contents of this document are subject to change without notice. Contact us for the latest information.
❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.
❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.
❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON-Approved
Products by Seiko Epson Corporation.
©Seiko Epson Corporati on, 2005.
Rev. D i
TRADEMARKS
EPSON® and ESC/POS are registered trademarks of Seiko Epson Corporation in the U.S. and other countries.
Intel® ,Celeron® and Pentium® are registered trademarks of Intel Corporation.
Microsoft
CompactFlash is a trademark of SanDisk Corporation.
General Notice: Other product and company names used herein are for identification purposes only and may be
trademarks of their respective companies.
®
, MS-DOS® and Windows® are registered trademarks of Microsoft Corporation.
ii Rev. D
Revision Information
Revision Page Changed item and Contents
Rev. A Newly established
Rev.B 1-5 Add the Interface.
1-6 Change the Software configuration.
1-7, 2-2, 6, 22, Chapter 7 Add the RAID event watch tool.
1-8, 2-2, Add the Epson Remote Maintenance Software.
1-15,18 to 20 Add tne Dimension of the Customer Display, the Vertical stand, the
1-24 Add the specification of the DM-D120.
2-11 to 16, 24 to 29 Add the Dual Display settings.
2-34, 45, 46 Add the setting of power management.
2-49 to 51 Change the Setup procedure for Windows XP Professional Locally
3-2, 50 Add the Dummy Cover
3-2, 51, 52 Add the Printer Tray
3-2, 62 to 66 Add the Powered USB board
Rev.C 2-1, 3-40 Add the note of handling the HDD.
2-48 Add the note about installation of Windows XP Professional Locally
3-49 Add the printer DIP switch setting when using the ERM.
D 1-3, 7, 21, 2-1, 32 -45, 74, 77
Rev.
4-1, 2, 5-13, 15, 7-20, A-6, B-2
28KB and the MSR unit.
Procured Edition.
Procured Edition.
Add the Windows Embedded for Point of Service.
IR-700 Technical Reference Guide
Rev. D iii
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product..
WARNING:
Provides information that must be followed carefully to avoid bodily injury.
CAUTION:
Provides information that must be observed to prevent damage to the equipment or
loss of data.
❏ Possibility of causing bodily injuries.
❏ Possibility of causing physical damage.
❏ Possibility of causing information loss.
Note:
Provides important information and useful tips on the operation of the equipment and the necessary
limitation matters to maintain the performance of the product,
Precautions
WARNING:
❏ Turn off the power switch immediately and unplug the power cord if the IR-700 produces
smoke, a strange odor, or unusual noise.
Continued use may lead to fire or electric shock. Contact your dealer or an EPSON service
center for advice.
❏ Never disassemble or modify this product.
Tampering with this product may result in injury, fire or electric shock.
❏ For your own safety, never attempt to make repairs yourself.
❏ Do not disassemble or modify.
❏ Injury, fire, or electric shock may result.
❏ Do not insert or unplug the power plug with wet hands.
❏ Electric shock may result.
❏ Do not put foreign objects into or drop the product.
❏ Fire or electric shock may result.
❏ Turn off the IR-700 power switch immediately and unplug the power cord if a liquid such as
water gets inside, and contact your dealer or EPSON service center for advice.
iv Rev. D
IR-700 Technical Reference Guide
WARNING
❏ Fire or electric shock may result.
❏ Plug it in to a household outlet by itself.
❏ Do not put many plugs into one outlet. Fire may result.
❏ Ensure easy access to the outlet so that the power plug can be unplugged immediately in an
emergency.
❏ Handle the power cord with care.
Fire or electric shock may result if the product is used in an improper manner.
• Do not tamper with the power cord.
• Do not put heavy objects on the power cord.
• Do not bend, wrench, or pull it forcibly
• Do not wire close to thermal appliances.
• Do not plug in a power cable with foreign particles such as dust adhered to it.
• Make sure to insert the power plug as far as it will go.
• Replace the power cord if it is damaged.
❏ Regularly unplug the power plug from the outlet and clean up the ends and between the
blades.
• If the power plug is plugged into the outlet over a long period, it gets dusty, and may
lead to fire due to a short.
❏ Do not disassemble, charge, deform, heat, or throw the built-in lithium battery into a fire.
• Injuries due to bursting or chemical reaction may result.
❏ Do not obstruct the ventilation of the product.
If the ventilation is obstructed, heat is accumulated and fire may result.
• Do not install it in a bookstand or the like which are narrow and poorly ventilated.
• Do not place it on a carpet or blanket.
• Do not cover it with a blanket, table cloth, or the like.
❏ Do not plug the telephone cable into the drawer kick out connector of the printer. Damage to
the telephone line or printer may result.
Rev. D v
CAUTION
❏ When turning the power of IR-700 off once and turning it on again, wait at least 10 seconds
after turning it off before turning it on again.
• Turning the power on immediately may result in abnormal booting.
❏ Handle the package with care during transport, unpacking, and when burning it.
• Injury from cutting hands, etc. with the edge of the paper may result.
❏ Do not wire the various cables in any manner other than that specified in this manual.
• Incorrect wiring may lead to malfunction or fire.
❏ Do not install the product in an unsteady place (unsteady table, tilted place, etc.).
• Injury from dropping or toppling of the product may result.
❏ Do not install the product in a humid or dusty place.
• A malfunction such as paper jam in the printer, fire, or electric shock may result.
❏ Do not use the product in places where flammable substances (gasoline, benzine, or thinner)
exist in the air.
• Explosion or fire may result.
❏ Do not stand on this product or put heavy things on it.
• Injury from toppling or breaking of the product may result.
❏ Avoid dropping, bumping, heavy vibration, or physical shock.
• Injury and damage to the product may result from breaking the glass of the LCD.
❏ Do not use alcohol, benzine, thinner, trichloroethylene, or ketone solvent when removing
stains.
• Deterioration or breakage of plastic and rubber parts may result.
❏ For safety, be sure to unplug the power plug if the product is not used over a long period.
❏ Do not connect to an AC power supply which is close to a device generating a power surge
or electrical noise. In particular, keep the product away from any device using a large motor.
• Malfunction of IR-700 and POS system may result.
❏ Be sure to plug the power cable into the AC inlet of the product before plugging the power
plug into the outlet.
❏ Make sure to insert the power cable into the AC inlet of the product as far as it will go.
vi Rev. D
IR-700 Technical Reference Guide
CAUTION
❏ Be sure to unplug the power cable from the outlet before unplugging it from the AC inlet of
the product.
❏ Unplug the power cable while holding the connector part. Do not unplug the power cable
by pulling the cable.
❏ Understand the product specifications (See [Power Specifications]).
❏ Do not short-circuit the connector pin when the power cable for the printer is connected to
the power connector for TM.
• A short-circuit when the connecter is not connected to the printer may result because the
pins are exposed.
❏ Do not use the product other than with specified voltage.
• Fire may result.
❏ Do not lift the product by holding the rear cover, the LCD, the POS keyboard, or MSR.
• Injury from breaking or dropping the product may result.
❏ Avoid having the total power capacity of each device receiving power from the product
exceed the power capacity of the product.
• Malfunction may result. See appendix regarding the power capacity.
❏ Be sure to use the product with the rear cover attached.
• Using the product without the rear cover may cause fire or malfunction by allowing
foreign particles into the product.
❏ The printer is hot during or after use, and it could cause burns if you touch it. Let the head
cool before touching it.
❏ Be careful with the auto cutter found in the printer.
❏ Do not forcibly rotate or change the angle of the customer display.
• Damage to the customer display or column may result.
❏ Do not use magnetic cards with the following abnormalities. Malfunction or serious
degradation in function may result.
• Magnetic surface is dirty. Wet with water, etc. Foreign particles are adhered. Has chips
or breakage.
Rev. D vii
Note
❏ Be sure to use DIMM, HDD, and CPU that we supplied or specified.
❏ Be sure to use an expanded board, the operation of which has been checked by us, to install
to the PCI slot. Contact your dealer for the operation check list. If a product other than those
on the list is used, it is your responsibility to sufficiently evaluate it.
❏ When a commercial application is installed, contact the dealer where you purchased the
product.
viii Rev. D
IR-700 Technical Reference Guide
Regarding this Manual
Purpose of this Manual
This manual intends to provide necessary information for POS system development, design and
installation using IR-700 to engineers.
Contents of this Manual
The following list is a summary. All tables of contents are at the end of this section. Refer there
for more information and page numbers.
Composition of this manual is as follows.
Chapter 1 [IR-700 System Overview] Describes features of IR-700, hardware
configuration, software configuration, part
names, etc.
Chapter 2 [OS Setup] Describes the preinstalled OS (Windows 2000/
XP) and driver configuration and settings.
Chapter 3 [Hardware Setup] Describes how to set up IR-700 and options.
Chapter 4 [Utilities] Describes various utilities and setup
procedures.
Chapter 5 [BIOS Functions] Describes BIOS setup and its settings.
Chapter 6 [DIAG Device Diagnostic
Program]
Chapter 7 [RAID] Describes functions and directions of the RAID
Appendix A [Detailed Hardware
Specifications]
Appendix B [Operating the Product
Continuously (24-hours/day)]
Describes functions and directions of DIAG
Device Diagnostic Program.
system of IR-700.
Describes the hardware specifications of IR-700.
Describes the operating the product
continuously (24-hours/day) of IR-700.
Rev. D ix
Related Manuals
Related Manuals
Name Comments
IR-700 User’s Manual Describes the operation procedure.
IR-700 Service Manual Describes the maintenance and repair procedure for IR-700 service
engineers.
x Rev. D
IR-700 Technical Reference Guide
Contents
Revision Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Regarding this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Contents of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Related Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Chapter 1 IR-700 System Overview
IR-700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
IR-700 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Hardware configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Difference between PC/AT PC and the IR-700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Software configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Device diagnostic utility (DIAG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
RAID BIOS/Config utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
GUI utility (RAID Utility for Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
RAID Event Watch tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
POS controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
OLE-POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Printer driver-APD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Epson Remote Maintenance Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Operation Testing Products for IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Part Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Jumper Locations and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Main board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
IR-700 operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Movable Range of the Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
IR-700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Printer TM-T88IIIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
28 POS Keyboard DM-KX028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
60 POS Keyboard DM-KX060 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
MSR Unit DM-MX123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Customer Display Unit DM-D120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Chapter 2 OS and Drivers
Outline of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Windows 2000 Pre-Installed Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Directory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Windows 2000 Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Setting the recognition range of the double click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Rev. D xi
Various Configurations (Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Setting the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
EPSON Serial Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Dual Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Adding Windows 2000 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Recovering the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Windows XP Pre-Installed Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Directory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Windows XP Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Setting the recognition range of the double click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Various Configurations (Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
EPSON Serial Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Dual Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Adding Windows XP Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Recovering the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
WEPOS Pre-Installed Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-32
Directory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
WEPOS Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35
Setting the recognition range of the double click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-35
Various Configurations (WEPOS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Setting the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Setting the FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
EPSON Serial Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Dual Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
The addition and the deletion of the Windows component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Using the command prompt at the full-screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43
The device manager display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-43
Recovering the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
Installation for Windows 2000 Professional Locally Procured Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-46
Installing the Intel Chipset Diver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
Installing the VIDEO Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-50
Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-50
Installing the Sound Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51
Installing the POS Device Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51
Installing the Touch Panel Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57
Setting the recognition range of the double click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-57
Setting of Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-58
Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-59
Installation for Windows XP Professional Locally Procured Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-61
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-62
Installing the Intel Chipset Diver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-65
Installing the VIDEO Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-66
Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-66
Installing the SOUND Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67
Installing the POS Device Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67
Installing the Touch Panel Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-72
Setting the recognition range of the double click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-73
Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-73
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-74
HDD Power Down Timer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-75
xii Rev. D
IR-700 Technical Reference Guide
Chapter 3 Hardware Setup
Overview of the setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Precautions for Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
How to Install Options/Peripheral Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Setup of 28-key POSkeyboard (DM-KX028) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Setup of MSR unit (DM-MX123) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Setup of 60 key POS keyboard (DM-KX060) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Installation of HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Main board unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Dummy Cover (OI-X02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
Printer Tray (OI-X01) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Installing the customer display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Set up of the Powered USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-62
Installing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-67
Installing a Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-69
Attaching a Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Routing of the peripheral connections and cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Installing Peripheral Devices to the COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
Chapter 4 Utility
Kinds of Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Obtaining Method of Each Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
28-key Definition Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
MSR Setting Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Definition Data Automatic Setting Utility (for Windows 2000/XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
60-key Definition Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Logon Tool (for Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
How to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Set up of the Touch Panel Driver, Install and Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
EPSON OPOS ADK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
Creating the Component Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Software Standardization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
EPSON Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Chapter 5 BIOS Functions
BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Screen Configuration of BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Boot Device Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
BIOS Setup Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Advanced menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
PnP/PCI Configurations Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Chipset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Power menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Rev. D xiii
Defaults and Selectable Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Advanced menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
PCI/PnP Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Chipset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Power Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Chapter 6 Device Diagnostics Utility
Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Devices Available for the DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Devices Not Available for the DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
How to Do the DIAG Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
How to Start the DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
How to Exit the DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Explanation of the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Whole System Test and Individual Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Printing the Test Result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Details of the Device Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Chapter 7 How to Use RAID
What is RAID? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Array Build . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
RAID Status and Error Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Checking the RAID Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6
Windows Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
IR-700 RAID System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Settings before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Array Build . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Installing J2RE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Installing the GUI Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
E-mail Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Buzzer/Sound Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Display of Popup Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Using the RAID system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
OS Startup Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
OS Termination Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Checking of RAID operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Failures and Determining the Failed HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Errors that can be Detected During the System’s Start-up Process . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Errors that can be Detected During Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23
Determining the Failed Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Building RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Establishing RAID system by adding one more hard disk to the normal one-drive system . . . . . . . 7-26
Newly Building RAID System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
Rebuilding RAID after Replacing One of the Two Hard Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-31
Canceling the RAID System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
RAID BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-33
How to Start and Exit the RAID BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-33
RAID BIOS Screen Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-33
Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Formatting the Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
GUI Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-37
Staring up the GUI Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
How to Operate the GUI Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
xiv Rev. D
IR-700 Technical Reference Guide
RAID Event Watch Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-60
Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-61
Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-61
Appendix-A Hardware Specifications
System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
System Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Memory (184pin DDR DIMM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Real-time Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Video Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
POS Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
CF Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
PCI Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Ethernet Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Dual Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Input Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Protection Circuit/Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7
Electrical Capacity to External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
Serial Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
Parallel Connector (LPT Connector) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10
DKD Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-11
Customer Display Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-11
Appendix-B Operating the Product Continuously (24-hours/day)
HDD Motor Stop Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
HDD Power Down Timer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Windows Update Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Rev. D xv
xvi Rev. D
IR-700 Technical Reference Guide
Chapter 1
IR-700 System Overview
IR-700
IR-700 is an all in one PC-based POS, equipped with a touch panel LCD and a printer. With a
reduction of 40% in its footprint (compared to the IR-320), and an excellent design that will
blend into the ambience of your store, it supports counter-based work.
Model configurations
The IR-700 is available in various models, offering different combinations of LCD unit, printer
paper width, OS, and color. For detailed information, please refer to our catalog, or contact one
of our sales offices.
Rev. D IR-700 System Overview 1-1
IR-700 Features
❏ Compact design
• The footprint is 250 mm in width and 340 mm in depth for the vertical type (rear cover
included). The horizontal type is 250mm in width and 261mm in depth. It can be placed
even where there is limited counter space.
• The simple round design allows the cables to be stored compactly. It can successfully be
installed even in counter setups where the back of the POS is exposed, such as face-toface counters, as it will blend into the ambience of the store.
❏ Easy to use, reliable hardware
• The thermal printer uses Epson’s highly-regarded technology, bringing with it an
advanced level of reliability. With a printer cover that is easy to open using either hand,
the roll of paper can be quickly replaced.
• The product line includes LCD displays of 12.1" SVGA and 15.0" XGA, using a high
luminance level TFT screen. A touch panel that minimizes fingerprints is incorporated.
Its angle can be adjusted so that it is easy to read, even in a bright room.
• Three kinds of customer displays are available for various purposes. By changing the
positioning and angle, adjustments can be made so that the customers and the operators
can easily view the display.
• A Magnetic Stripe Reader (MSR) and extended keyboard can be attached to the side of
the LCD display.
❏ Stable operation and downtime reduction
• RAID1 (mirroring) is supported in models with 2 hard drives installed. Even if one HDD
fails, the other HDD will continue to operate.
• Maintenance has been improved, including easier replacement of the hard drive and the
main board. This contributes to reduced downtime.
• The unit can be started up using the CD/DVD-ROM drive or a floppy disc drive
connected to the USB port.
• The manager key is used for the optional 60-key POS keyboard (DM-KX060), and up to 7
access levels can be set up, depending on the type of key. Access levels to the system can
be set up by the owner or manager, etc.
❏ High-performance
• The CPU offers power and speed, which is needed for complex programming and data
processing, using a Pentium M/Celeron M and a maximum of 1 GB of memory, as well
as a high-capacity HDD (80GB or more).
• The use of an HDD connected by 3.5" serial ATA helps to improve reliability.
1-2 IR-700 System Overview Rev. D
IR-700 Technical Reference Guide
• Windows 2000 Professional SP4, Windows XP Professional SP2 or Windows Embedded
for Point of Service (WEPOS) is used as the OS. Based on OLE-POS, it can be flexibly
applied to a variety of system configurations.
• Equipped with 4 serial ports, a parallel port, 2 PCI slots, and 4 USB ports, extensibility is
assured. Serial ports output +5V or +12V.
❏ Compatibility with Epson's IR-320 series is assured. When used as a replacement, support
on the application side can be minimized.
• Windows 2000 Professional SP4 or Windows XP Professional SP2 is used as the OS. The
IR-320's Windows 2000 Professional model makes replacement easy.
• OPOS ADK is used. If programs are developed through OPOS ADK, you do not have to
make major changes in the whole application, but only the SO part, even if a peripheral
device has been changed.
• The printer is compatible with the IR-320. Paper width is 80mm. Can be used without
major changes on the application side (when using OPOS and APD)
• DM-D110/210/500, which are also used in the IR-320, can be used for the customer
display. In addition, the DM-D120 is compatible with the DM-D110. Can be used
without major changes on the application side (when using OPOS and APD)
• For the definition data of the 28-key POS keyboard and MSR, the IR-310/320 definition
data can be used.
Rev. D IR-700 System Overview 1-3
Hardware
Hardware configurations
IR-700's hardware can be attached to the options as follows - the configuration makes it easy to
replace HDDs and Main boards.
Rear side
HDD
Main board set
Front side
MSR unit
28KeyPOSKeyboard
1-4 IR-700 System Overview Rev. D
IR-700 Technical Reference Guide
Difference between PC/AT PC and the IR-700
Compared to PC/AT PCs, the following points are different.
❏ Built-in thermal printer, customer display, and cash drawer can be attached.
❏ LCD unit equipped with a touch panel is integrated.
❏ 28 key POS keyboard unit and MSR unit can be mounted on the LCD unit.
❏ Equipped with 4 serial ports, a parallel port, 2 PCI slots, 4 USB ports, extensibility is assured.
Serial ports output +5V or +12V.
Interface
Interface
InterfaceInterface
Interfaces of the IR-700 are as follows:
Rev. D IR-700 System Overview 1-5
Software configuration
The configuration of the IR-700's software is as follows:
BIOS
BIOS
BIOSBIOS
The BIOS uses the AMI BIOS as a Core BIOS and supports the Plug & Play BIOS, APM BIOS,
ACPI BIOS 2.0 etc. Setting up the BIOS's settings and changes to the CMOS can be performed
using a utility. The default settings can be saved on a floppy disc and loaded on another IR-700.
The diagnostic functions (Power On Self Test) inspect the system environment and the hardware
when the power is on.
Device diagnostic utility (DIAG)
The device diagnostic utility can inspect the communication line between devices connecting to
IR-700 and check the setting of main board.
The devices that can be tested are as follows:
• CPU, main board, memory
• HDD
• LCD display
• Printer, customer display
1-6 IR-700 System Overview Rev. D
IR-700 Technical Reference Guide
The devices that cannot be tested are as follows:
• LCD touch panel
• 28-key POS keyboard and MSR unit
• PCI card
• USB Access Device (60-key POS keyboard included)
Operating system
IR-700 works on the following operating systems.
• Windows 2000 Professional SP4 or later
• Windows XP Professional SP2 or later
• Windows Embedded for Point of Service (WEPOS)
Epson offers HDDs with an OS installed. In addition, a dedicated IR-700 and the utility driver
installation CD-ROM are available as well. Therefore, an OS that the customers bring in can be
used.
Note:
❏ Be sure to back up your data. When you request the repair of an HDD, please be sure to
bring the OS disk.
RAID BIOS/Config utility
Models with 2 HDDs can build RAID1 (mirroring). The RAID BIOS checks the RAID status
during startup, and controls the RAID during operation. Even if one HDD fails during startup
or operation, another HDD can continue to operate the system.
In addition, basic matters such as starting and stopping RAID are executed.
GUI utility (RAID Utility for Windows)
The GUI utility monitors the RAID status during Windows operation. When RAID events occur,
it can notify users by email or buzzer. RAID status can also be confirmed.
RAID Event Watch tool
The RAID Event Watch tool monitors events of the GUI utility. When RAID events occur, it can
display popup messages in front of an application and create event logs for Windows.
POS controller
Control touch panel/28-key POS keyboard/MSR. Stored in LCD POS board within the LCD
unit. Those are input at USB port 5.
A tool to set the 28-key POS Keyboard definition data and MSR is provided.
Rev. D IR-700 System Overview 1-7
OLE-POS
The PC/AT architecture allows the use of tools such as Visual BASIC and Visual C++ when
developing the IR-700 applications. As the OLE-POS drivers are provided for POS peripheral
devices, optimal applications for wide use are easily developed. For the latest OLE-POS, please
contact our sales offices. OPOS drivers vary from the printer driver for general Windows. It is
assumed that the programming is executed in a development environment, such as Visual
BASIC. This driver is not supposed to print through applications on the market.
Printer driver-APD
Adding control of printer, customer display, cash drawer to the printer driver for general
Windows enables the driver to control especially for POS purposes.
Epson Remote Maintenance Software
Epson Remote Maintenance Software
Epson Remote Maintenance SoftwareEpson Remote Maintenance Software
With the Remote Maintenance Software, you can manage clients by issuing various jobs from a
server to clients (IR-700) and obtain the execution results via the internet or LAN system. It
enables you to rewrite or obtain definition data of clients in many shops or on many floors all at
once. You can also rewrite the printer firmware. Therefore, a maintenance person does not need
to go to every client to rewrite data, which makes maintenance more effective.
1-8 IR-700 System Overview Rev. D
Options
IR-700 offers the following options.
Peripheral devices for the IR-700 include the following.
Hardware Model number
POS Keyboard
Unit
MSR Unit DM-MX123
Customer display DM-D120 (Pole unit DP-506 included)
Customer display pole unit DP-506
Powered USB Board OI-X06
Printer Printer unit TM-T88IIIX
28-KeyPOS Keyboard DM-KX028
60-KeyPOS Keyboard DM-KX060
DM-D110
DM-D210
DM-D500
Printer tray OI-X01
Dummy cover OI-X02
IR-700 Technical Reference Guide
Operation Testing Products for IR
The Operation Confirmed items are marketed by Epson and are built-in, included, or connected
to an Epson POS product, and operation by has been confirmed by Epson. Epson can also offer
reference information for the selection of peripheral devices to the customer who constructs a
system using Epson POS products. Please inquire what kind of device can be used from Epson
or the selling agent.
This operation confirmation evaluates the equipment in test environments and conditions, but it
does not guarantee the operation. Therefore, procurement and evaluation by the customer are
required.
Rev. D IR-700 System Overview 1-9
Part Names
The part names are as follows:
Printer control panel
Printer cover
Printer unit
LCD lock lever
LCD unit
Power LED
HDD LED
LCD intensity control button
60-Key POS Keyboard (option)
Key lock key
Customer display
Power switch
Customer
display
(Option)
Pole
rear cover
MSR unit
(option)
28-Key POS Keyboard
(option)
Side cover
Front cover
USB
Power switch
Front cover open
ON
OFF
TM Printer switch
PRINTER
RESET
Power switch
Disabling switch
Power switch
RESET
Reset switch
1-10 IR-700 System Overview Rev. D
Side cover open
Rear
IR-700 Technical Reference Guide
USB
Speaker volume
TM printer power connector
AC inlet
COM6
COM5
Parallel
Mouse
Keyboard
COM1 COM2
Display
DM-D
USB
Rear Cover
HDD
Drawer
PCI slot
Ethernet
Line out
Microphone
Printer unit
24V Jack
12V port
Powerd USB
24V port
5V port
Rev. D IR-700 System Overview 1-11
Vertical type (OI-X03) part names
Pole
Front cover
Side cover
LCD unit
LCD lock lever
Back cover
Customer display power switch
Customer display
(option)
Printer unit
Printer cover
Paper feed switch
Stand cover
Power LED
HDD LED
LCD intensity control button
No paper LED
1-12 IR-700 System Overview Rev. D
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