Epson CX3100 User Manual

Where to Find Information

Copy Guide (this document)

Describes how to use this product as a copy machine. It also explains how to use the Control Panel, change ink cartridges and check the condition of this product.

Online Reference Guide

Provides basic information on printing and scanning, and describes detailed functions of the printer software and the scanner software. Information is also available on maintenance, troubleshooting tips, technical specifications, and customer support.

Online Help

Provides you with detailed information on the printer driver and EPSON TWAIN. You can access the online help by clicking the Help button in the driver dialog box.

All in One Product

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATIO N. The information contained h erein is designed only for use with th is EPSON product. EPSON is not responsible for any use of this information as applied to other products.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.

SEIKO EPSON C ORPORATION shall not be liable fo r any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON is a registered trademark and EPSON ESC/P and EPSON Stylus are trademarks of SEIKO EPSON CORPORATION.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Copy Guide

Stylus CX Parts

edge guide sheet feeder paper support

feeder guard

document cover

scanner unit

transportation lock lever

On button

output tray

document table

Control Panel

Contents

Safety Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Chapter 1

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Menu Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Selecting a language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Chapter 2

Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Loading the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Making Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Placing Your Document on the Document Table . . . . . . . . . .11

Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Copy Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Standard Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Reduced Margin Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

BorderFree Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Small Margin Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Mirror Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Repeat Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

2-up Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using the Control Panel

Copying

Chapter 3

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Replacing Ink Cartridges

iii

Checking the Ink Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 4

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Clearing the Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Transporting this Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 5

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Attention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 6

Overview of the Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 7

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Maintenance and Transporting

Troubleshooting

Contacting Customer Support

Product Specifications

Safety Instructions

Read all of the instructions in this section when setting up and using this product.

When choosing a place for this product

❏ Avoid places subject to rapid changes in temperature and

humidity. Also, keep this product away from direct sunlight, strong light, and heat sources.

❏ Avoid places subject to dust, shocks, and vibrations. ❏ Leave enough room around this product to allow for sufficient

ventilation.

❏ Place this product near a wall outlet where the plug can be easily

unplugged.

❏ Place this product on a flat, stable surface that extends beyond this

product base in all directions. If you place this product by the wall, leave more than 10 cm between the back of this product and the wall. This product will not operate properly if it is tilted at an angle.

❏ When storing or transporting this product, do not tilt it, stand it on

its side, or turn it upside down; otherwise, ink may leak from the cartridge.

❏ Leave more than 22cm between the base of this product and the

edge of the surface it is setting on; otherwise, this product may fall if tipped forward possibly causing injury.

When choosing a power source

❏ Use only the type of power source indicated on the label on the back

of this product.

❏ Be sure your AC power cord meets the relevant local safety

standards.

❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with this product, make sure that the

total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use this product in Germany, the building installation

must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for this product.

Safety Instructions

When handling ink cartridges

❏ Do not open the ink cartridge packages until just before you install

them.

❏ Do not shake used ink cartridges; this can cause leakage. ❏ Keep ink cartridges out of the reach of children. Do not allow

children to drink from or otherwise handle the cartridges.

❏ Be careful when you handle used ink cartridges, as there may be

some ink remaining around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

❏ Do not touch the green IC chip that is located on the back of the

cartridge.

❏ Do not remove or tear the blue label on the cartridge; this can cause

leakage.

❏ Store each ink cartridge so that the bottom of its packaging faces

down.

When using this product

❏ Do not put your hand inside this product or touch the ink cartridges

during printing.

❏ Do not block or cover the openings on this product. ❏ Do not attempt to service this product yourself. ❏ Unplug this product and refer servicing to qualified service

personnel under the following conditions: The power cord or plug is damaged; liquid has entered this product; this product has been dropped or the cover damaged; this product does not operate normally or exhibits a distinct change in performance.

❏ Do not insert objects into the slots on this product. ❏ Take care not to spill liquid on this product. ❏ Leave the ink cartridges installed. Removing the cartridges can

dehydrate the print head and may prevent this product from printing.

When using the LCD panel

❏ Only use a dry, soft cloth to clean the display. Do not use liquid or

chemical cleansers.

❏ If the display on this product is damaged, contact your dealer. ❏ If the liquid crystal solution contained in the LCD panel leaks out

and gets on your hands, wash them thoroughly with soap and water, if the liquid crystal solution gets into your eyes, flush them immediately with water, if discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Safety Instructions

Copy

Error

Scan

Recall

Reset

Copies

Value

B&W

Stop

Return to Top

Color

Enter

Reset all(3sec)

Save(3sec)

Chapter 1

Using the Control Panel

Control Panel Functions

You can control most copy functions from the Control Panel.

Note:

When you make a copy using a control panel function, a moiré (cross-hatch) pattern may appear on your printout. To eliminate the moiré, change the reduce/enlarge ratio or shift the position of the document.

When you press the panel shows the current copy mode, as well as the copy settings on quality, reduce/enlarge, paper size, and number of copies. Also, you can see and use the ink drop icon to check the amount of ink left. This state of the LCD panel is called the “normal display”.

P On button to turn on this product, the LCD

Using the Control Panel

Buttons

Buttons Function

On Turns this product on and off.

]

Scan Starts EPSON Smart Panel by default. Before using this

Recall Recalls the copy settings stored in the memory.

Reset Resets the number of copies to one when the LCD

feature, make sure you have installed EPSON TWAIN and EPSON Smart Panel from the software CD and connect this product to your computer.

When you press and hold the Recall button for 3 seconds, all of the settings are stored in the memory.

panel is in normal display.

Resets the values to their defaults when a menu item appears on the LCD panel.

When you press and hold the Reset button for 3 seconds, all of the settings except language return to their defaults.

Menu Display the menu items on the LCD panel.

Copies/Value Increase or decrease the number of copies when the

LCD panel is in normal display.

Select an item or increases or decreases the setting’s value when a menu item appears on the LCD panel.

B&W Copy Copies in grayscale.

Color Copy Copies in color.

Performs the function indicated in “Press the Color copy button to xxx (indicating a function)”.

Stop Stops copying. The sheet being copied is ejected.

Returns to the normal display when a menu item appears on the LCD panel.

Using the Control Panel

Lights

Light Pattern Status

On On This product is on.

Flashing While initializing, data processing, copying,

Error On An error occurs.

printing, scanning, charging ink and cleaning, and replacing an ink cartridge.

Menu Items

This section describes the menu items available on the LCD panel.

When you press one of the on the LCD panel. You can select the item, or increase or decrease its value by pressing the

See the next page for a flowchart of menu items in each copy mode.

Copies/Value

buttons, a menu item appears

buttons.

Selecting a language

You can select a language to use on the LCD panel: English, Spanish, French, Portuguese, German, Italian, or Dutch. Follow the steps below.

1. Press one of the appears on the LCD panel.

2. Select your preferred language by pressing the

Copies/Value

3. Press the selected language.

buttons.

y Stop button. The menu items appear in the

buttons repeatedly until Language

Using the Control Panel

Standard

Copy

See page 14

↑↓ ↑↓ ↑↓ ↑↓

Number of

copies (Normal

display)

↑↓ ↑↓ ↑↓ ↑↓

Quality&Paper Quality&Paper Quality&Paper Quality&Paper

↑↓ ↑↓ ↑↓ ↑↓

Paper size Paper size Paper size Paper size

↑↓ ↑↓ ↑↓ ↑↓

Lighter/Darker Lighter/Darker Lighter/Darker Lighter/Darker

↑↓ ↑↓ ↑↓ ↑↓

Reduce/Enlarge Reduce/Enlarge Reduce/Enlarge Reduce/Enlarge

↑↓ ↑↓ ↑↓ ↑↓

Zoom In/Out Zoom In/Out Zoom In/Out Zoom In/Out

↑↓ ↑↓ ↑↓ ↑↓

Standard

↑↓ ↑↓ ↑↓ ↑↓

Language Language Language Language

↑↓ ↑↓ ↑↓ ↑↓

Head

Alignment

↑↓ ↑↓ ↑↓ ↑↓

Nozzle Check Nozzle Check Nozzle Check Nozzle Check

↑↓ ↑↓ ↑↓ ↑↓

Head Cleaning Head Cleaning Head Cleaning Head Cleaning

↑↓ ↑↓ ↑↓ ↑↓

Change

Cartridge

↑↓ ↑↓ ↑↓ ↑↓

Ink Levels Ink Levels Ink Levels Ink Levels

↑↓ ↑↓ ↑↓ ↑↓

Load/Eject Load/Eject Load/Eject Load/Eject

↑↓ ↑↓ ↑↓ ↑↓

Reduced

Margin Copy

See page 15

Number of

copies (Normal

display)

⇔

Reduced Margin

Alignment

Change

Cartridge

Head

BorderFree

See page 16

Number of

copies (Normal

display)

⇔

BorderFree

Alignment

Change

Cartridge

Copy

Head

Small Margin

See page 17

Number of

copies (Normal

display)

⇔

Small Margin

Alignment

Change

Cartridge

Copy

Head

↑↓:

Press one of the Menu buttons to move the next item.

⇔:

Press one of the Copies/Value buttons to change the copy mode.

Using the Control Panel

Mirror Copy

Repeat Copy

2-up Copy

See page 18

↑↓ ↑↓ ↑↓

Number of

copies (Normal

display)

↑↓ ↑↓ ↑↓

Quality&Paper Quality&Paper Quality&Paper

↑↓ ↑↓

Paper size

↑↓ ↑↓

Lighter/Darker Lighter/Darker Lighter/Darker

↑↓

Reduce/Enlarge

↑↓ ↑↓ ↑↓

Zoom In/Out

↑↓

⇔

Mirror

↑↓ ↑↓ ↑↓

Language Language Language

↑↓ ↑↓ ↑↓

Head

Alignment

↑↓ ↑↓ ↑↓

Nozzle Check Nozzle Check Nozzle Check

↑↓ ↑↓ ↑↓

Head Cleaning Head Cleaning Head Cleaning

↑↓ ↑↓ ↑↓

Change

Cartridge

↑↓ ↑↓ ↑↓

Ink Levels Ink Levels Ink Levels

↑↓ ↑↓ ↑↓

Load/Eject Load/Eject Load/Eject

↑↓ ↑↓ ↑↓

See page 19

Number of

copies (Normal

display)

⇔

Repeat

Alignment

Change

Cartridge

↑↓

Head

See page 20

Number of

copies (Normal

display)

Paper size

⇔

Alignment

Change

Cartridge

2-up

Head

Using the Control Panel

Chapter 2

Copying

Making Copies

See the sections below to make copies.

Loading the Paper

1. Lower the output tray and slide out the extension.

2. Move the feeder guard towards you.

3. While holding down its locking tab, slide the left edge guide so that the distance between the two edge guides is slightly wider than the width of your paper.

4. Fan a stack of paper, then tap it on a flat surface to even the edges.

5. Load the stack of paper in the sheet feeder with the printable side up and the right edge of the paper resting against the right edge guide.

Use the line on the feeder guard as an indicator when loading paper. The right edge of paper is aligned with the line on the feeder guard.

Copying

6. Slide the left edge guide against the left edge of the paper. Make sure that the paper is loaded under the tabs inside the edge guides and set the feeder guard back.

Note:

❏

Leave enough space in front of this product for the paper to be fully ejected.

❏

Always load paper into the sheet feeder’s short edge first.

❏

Make sure that the paper stack fits under the arrow mark inside the edge guide.

Making Copy Settings

1. Press the

2. Press one of the the LCD panel.

3. Press one of the mode appears.

Copying

P On button to turn on this product

Copies/Value

buttons until Copy mode appears on

buttons until the desired copy

4. Use the settings on quality, reduce/enlarge and paper size. For more details on each copy mode, see “Copy Modes” on page 14.

5. Press the

Placing Your Document on the Document Table

1. Open the document cover and place the original document on the document table, with the side to be copied facing down. Make sure that the document is properly aligned.

and

y Stop button to return to the normal display.

Copies/Value

buttons to make the copy

Copying

+ 39 hidden pages