EPSON CX21N User Manual
EPSON AcuLaser CX21 Series
User’s Guide
NPD2571-00
Copyright and Trademarks
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, mechanical, photocopying, recording, or otherwise, without
the prior written permission of Seiko Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
Trademarks
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
States of America and other countries.
Apple® and Macintosh® are registered trademarks of Apple Computer, Inc.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated,
which may be registered in certain jurisdictions.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
PCL is the registered trademark of Hewlett-Packard Company.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON
ESC/P 2 are trademarks of Seiko Epson Corporation.
®
and Windows® are registered trademarks of Microsoft Corporation in the United
Copyright and Trademarks 2
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be
registered in certain jurisdictions.
Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and
may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are
trademarks of International Typeface Corporation and may be registered in some
jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and
David are trademarks of Heidelberger Druckmaschinen AG which may be registered in
certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some
jurisdictions.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
Copyright © 2007 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 3
Contents
Copyright and Trademarks
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Instructions
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Warnings, cautions, and notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power on/off cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 1 Getting to Know Your Product
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Inside the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Scanner parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 2 Product Features and Various Options
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About the EPSON AcuLaser CX21 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
High-quality printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Pre-defined color settings in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Resolution Improvement Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4
Various Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Header/Footer printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3 Paper Handling
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Optional 500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Optional Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 4 Using the Printer Software with Windows
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 55
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setting up your printer as a shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Monitoring Your Printer using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Chapter 6 Using the PostScript Printer Driver
About the PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the PostScript Printer Driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . 116
Installing the PostScript printer driver for the network interface. . . . . . . . . . . . . . . . . . 118
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Chapter 7 Using the PCL6/PCL5 Printer Driver
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 8 Scanning
About Scanning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Setting Your Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Document table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Starting a Scan With Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Starting a Scan With the Epson Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Starting a Scan With Another Scanning Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Selecting Epson Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Overview of the Epson Scan Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Selecting File Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
7
Changing the Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Selecting Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Selecting the Scan Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Previewing and Adjusting the Scan Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Adjusting the Color and Other Image Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Selecting the Scan Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Finishing the Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Using the Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Restoring Color in Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Removing Dust Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Fixing Backlight Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Using the Scanner as a Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Scanning to a PDF File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Scanning to an E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Using the Start Button on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Scanning to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Assigning a different application on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Canceling Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Scanning in a Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Starting EPSON Scan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Scanning an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Setting up a client computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Using the Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Accessing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Notice for Windows XP Service Pack 2 Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Unblocking EEventManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Chapter 9 Copying
Setting Originals to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Canceling Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Making Changes to Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Changing the number of copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Selecting the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Adjusting the density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Adjusting the contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Adjusting the RGB color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Specifying the zoom ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Making 2 pages per sheet copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Reset the copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Restrictions on Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
8
Chapter 10 Faxing (Fax Model Only)
Setting Originals to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Basics of sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Sending faxes using the speed-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Sending faxes using the one-touch function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Sending faxes using group-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Output paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Basics of receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Receiving faxes using fax polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Making Changes to Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Selecting the appropriate settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Document size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Polling Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Overseas transmission mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Changing outgoing faxes settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Changing incoming faxes settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Managing Communication Setup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Printing report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Fax Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Canceling a fax job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Using the EPSON Speed Dial Utility (for Windows only). . . . . . . . . . . . . . . . . . . . . . . 224
Using the Setup menu on the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Chapter 11 Using the Control Panel
Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Print mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Copy mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Fax mode (fax model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Scan mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
When to make Setup menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
How to access the Setup menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Setting menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
9
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Reception Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Speed Dial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Forward Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Communication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Fax Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Canceling scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Canceling copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Canceling faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Scanner error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Fax error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Copier error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
System error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Chapter 12 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Chapter 13 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
10
Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Replacing a toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Chapter 14 Cleaning and Transporting the Product
Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Cleaning the exposure window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Cleaning the document table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Cleaning the ADF pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Cleaning the document table and the exposure window for Auto Document Feeder . 291
Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Finding a place for the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Chapter 15 Printing Problems
Printer Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
The Print light does not turn on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
The product does not print (Print light off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
The Print light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
The Order Online function does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
The remaining service lives of the consumables are not updated (For Windows users only)297
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 298
The color looks different from what you see on the computer screen . . . . . . . . . . . . . 298
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
11
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
The non-printed side of the page is dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . 303
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac
OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2.x) . . . . . . . . . . . . . . . . . . . . . 304
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 304
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . 304
The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . 305
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Printing in the PCL6/5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
The printer does not print correctly in the PCL mode . . . . . . . . . . . . . . . . . . . . . . . . . 306
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 306
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Chapter 16 Scanning Problems
Scanner Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
The Print light does not come on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
The product does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Pressing the Start button does not start scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Pressing the Start button in a Mac OS X environment starts the Classic mode.. . . . . 309
You cannot scan multiple images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Scanning Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
You Cannot Start Epson Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
The Scanner Software Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Scanning Takes a Long Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Scan Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
The Edges of Your Document Are Not Scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
You See Only a Few Dots in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
A Line Of Dots Always Appears in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . 312
Straight Lines in Your Image Come Out Crooked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Your Image is Distorted or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Colors Are Patchy or Distorted at the Edges of Your Image . . . . . . . . . . . . . . . . . . . . 313
Your Scanned Image is Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
An Image on the Back of Your Original Appears in Your Scanned Image. . . . . . . . . . 314
12
Ripple Patterns Appear in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Characters Are Not Recognized Well When Converted Into Editable Text (OCR) . . . 314
Scanned Colors Differ From the Original Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
You Have Trouble Adjusting the Scan Area in the Thumbnail Preview. . . . . . . . . . . . 315
Uninstalling Your Scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Uninstalling Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Uninstalling the Epson Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Uninstalling the On-screen User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Color Matching Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Colors on your monitor are different from those in the original image. . . . . . . . . . . . . 321
Printed colors are different from those in the original image.. . . . . . . . . . . . . . . . . . . . 322
ADF Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 322
A line of dots always appears in your scanned image. . . . . . . . . . . . . . . . . . . . . . . . . 322
Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
You cannot scan multiple documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Chapter 17 Copying Problems
Copy Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
The product does not copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Copy Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Printout is not fine enough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
The information on the back side or background color is printed on the copy. . . . . . . 326
Copies are blank, or images are missing or faded. . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
The background is dark and dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Black vertical lines appear on the scanned image or the image is all black. . . . . . . . 328
The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
ADF Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
A line of dots always appears in your scanned image. . . . . . . . . . . . . . . . . . . . . . . . . 328
Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 329
High quality color copy stops halfway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Chapter 18 Faxing Problems
Sending and Receiving Faxes Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
13
The document stops feeding during faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
The product is receiving faxes but not sending them. . . . . . . . . . . . . . . . . . . . . . . . . . 331
Outgoing fax calls keep dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Faxes you send are not arriving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Incoming fax calls are not being answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Faxes are transmitting or being received very slowly . . . . . . . . . . . . . . . . . . . . . . . . . 333
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Time setting is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Black vertical lines appear on the scanned image or the image is all black. . . . . . . . 333
The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Faxes are not printing or are printing incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Received faxes are too light or are printing only on half of the page . . . . . . . . . . . . . . 334
Reports are not printing correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Chapter 19 Other Problems
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Jam C (cover C). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Jam MP (MP tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Jam LC/G (optional paper cassette and cover G) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
When transparencies are jammed at the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . 351
Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Appendix A Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
14
Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Appendix B Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Standards and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Optional 500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Photoconductor unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Appendix C Information about Fonts
Working with Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Available fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Adding more fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
EPSON Screen Fonts (Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Introduction to symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
In the PCL5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
In the PCL6 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Index
15
Safety Instructions
Safety
Warnings, cautions, and notes
Warnings
must be followed carefully to avoid bodily injury.
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Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your product.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient operation:
❏ Because the product weighs approximately 33.1 kg (73 lb) for EPSON AcuLaser
CX21N/CX21NF, excluding consumable products, one person should not lift or carry it.
Two people should carry the product, lifting it by the correct positions as shown below.
Warnings
Be very careful when lifting the product as the rear side is heavier than the front.
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Safety Instructions 16
❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE,
or the surrounding areas. If the product has been in use, the fuser and the surrounding
areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow
the heat to subside before doing so.
b
*
a
c
a
*
* CAUTION HIGH TEMPERATURE
a. fuser unit
b. cover B
c. cover C
❏ Do not insert your hand deep into the fuser unit as some components are sharp and
may cause injury.
❏ Avoid touching the components inside the product unless instructed to do so in this
guide.
Safety Instructions 17
❏ Never force the product’s components into place. Although the product is designed to
be sturdy, rough handling can damage it.
❏ When handling a toner cartridge, always place them on a clean, smooth surface.
❏ Do not attempt to modify a toner cartridge or take them apart. They cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used toner cartridge, photoconductor units, or fuser units in fire, as
they can explode and cause injury. Dispose of them according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to
clean it up. Because the fine particles can cause a fire or explosion if they come into
contact with a spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a
warm environment to prevent damage from condensation.
Important Safety Instructions
Read all of the following instructions before operating your product:
When choosing a place and power source for the product
❏ Place the product near an electrical outlet where you can easily plug in and unplug the
power cord.
❏ Do not place the product on an unstable surface.
❏ Do not put your product where the cord will be stepped on.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation.
Do not block or cover them. Do not put the product on a bed, sofa, rug, or other similar
surface or in a built-in installation unless proper ventilation is provided.
❏ All interface connectors for this product are Non-LPS (non-limited power source).
❏ Connect your product to an electrical outlet that meets the power requirements of this
product. Your product’s power requirements are indicated on a label attached to the
product. If you are not sure of the power supply specifications in your area, contact your
local power company or consult your dealer.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏ Avoid using outlets that other appliances are plugged into.
Safety Instructions 18
❏ Use the type of power source indicated on the label. If you are not sure of the type of
power available, consult your dealer or local power company.
❏ If you are unable to insert the plug into the outlet, contact a qualified electrician.
❏ When connecting this product to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct orientation.
Inserting a connector in the wrong orientation may damage both devices connected by
the cable.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the
products plugged into the extension cord does not exceed the extension cord ampere
rating.
❏ Unplug this product from the wall outlet and refer servicing to a qualified service
representative under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If it has been dropped or the cabinet has been damaged.
F. If it exhibits a distinct change in performance, indicating a need for service.
When using the product
❏ Follow all warnings and instructions marked on the product.
❏ Unplug this product from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
❏ Avoid touching the components inside the product unless instructed to do so in this
guide.
❏ Never force product components into place. Although the product is designed to be
sturdy, rough handling can damage it.
❏ Be sure to keep consumables out of the reach of children.
❏ Do not use product in a damp environment.
Safety Instructions 19
❏ Do not leave jammed paper inside of the product. This can cause the product to
overheat.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock.
❏ Never spill liquid of any kind on the product.
❏ Except as specifically explained in the product’s documentation, do not attempt to
service this product yourself.
❏ Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and may require repair by a qualified
service representative.
Safety Information
Power cord
Caution:
Be sure the AC power cord meets the relevant local safety standards.
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Use only the power cord that comes with this product. Use of the another cord may result in
fire or electric shock.
This product’s power cord is for use with this product only. Use with other equipment may
result in fire or electric shock.
Laser safety labels
Warning:
The performance of procedures and adjustments other than those specified in the product's
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documentation may result in hazardous radiation exposure.
Your product is a Class 1 laser product as defined in the IEC60825 specifications. The label
shown is attached to the back of the product in countries where required.
Internal laser radiation
Max. Average Radiation Power: 5 mW at laser aperture
Safety Instructions 20
Wavelength: 770 to 795 nm
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer
head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened
under any circumstances. An additional laser warning label is affixed to the inside of the
product.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is
produced only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an
average time-weighted concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous
printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Product location
The product should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Safety Instructions 21
Power on/off cautions
Do not turn off the product:
❏ After turning on the product, wait until Ready appears in the LCD panel.
❏ While the Print light is flashing.
❏ While the Data light is on or flashing.
❏ While printing.
Safety Instructions 22
Chapter 1
Getting to Know Your Product
Where to Find Information
Where to Find Information
Setup Guide
Provides you with information on assembling the product and setting up the fax basic
settings.
User’s Guide (this manual)
Provides you with detailed information on the product’s functions, optional products,
maintenance, troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network
settings.You need to install this guide from the Network Utilities CD-ROM to your
computer’s hard disk before referring to it.
Basic Operation Guide
Provides you with solutions for paper jam problems about your product, and information on
the control panel, copy and fax operations you may need to refer to on a regular basis. We
recommend printing this guide and keeping it near the product.
Online Help for product software
Click Help for detailed information and instructions on the software that controls your
product. Online help is automatically installed when you have installed from the software
CD-ROM.
Note:
The illustrations in this guide are for EPSON AcuLaser CX21NF unless otherwise indicated.
Getting to Know Your Product 23
Product Parts
Front view
a
l
k
j
i
h
a. Auto Document Feeder
b. stopper
c. output tray
d. extension tray
e. control panel
f. cover A
b
c
d
e
f
g
g. MP tray
h. power switch
i. option cover
j. cover B
k. cover C
l. ADF cover
Getting to Know Your Product 24
Rear view
b
a
c
d
h
g
f
a. cover F
b. USB interface connector
c. telephone interface connectors (fax model only)
- LINE: Connects with the phone cord.
- EXT: Connects with an attached phone.
d. network interface connector
e. AC inlet
f. cover E
g. handle
h. cleaner cover
e
Getting to Know Your Product 25
Inside the product
a
b
c
d
a. fuser unit
b. photoconductor unit access lever
c. photoconductor unit
d. cleaning knob access lever
e. toner cartridge
f. paper guides (MP tray)
Scanner parts
f
e
a
a. document cover
b
c
Getting to Know Your Product 26
b. document table
c. transportation lock
Control panel
a. One Touch Dial button A, B, C
(fax model only)
b. Data light
(Yellow)
c. Error light
(Red)
d. LCD panel Displays product status messages, guidance information, and
Use these buttons to transmit a fax to a registered fax number
assigned to the corresponding button. Available from any
mode.
Flashes when the product is processing data.
On or flashes when an error has occurred.
- On when an error has occurred that requires operator
intervention. The product will automatically recover when the
cause of the error is resolved.
- Flashing 1 (blinks at 0.3 second intervals)
Indicates an error has occurred that can be recovered by
pressing either the x B&W Start or x Color Start button.
- Flashing 2 (blinks at 0.6 second intervals)
Indicates an error has occurred that requires operator
intervention and the x B&W Start or x Color Start button to be
pressed after resolving the error.
various mode settings.
Getting to Know Your Product 27
e. l Left/ r Right button Use these buttons to sequentially display previous or next setting
values. The r Right button is also used as the OK button to set
and register a setting item. Also, the l Left button can be used
to move the cursor one character left and overwrite mistakenly
entered data.
u Up/ d Down button Use these buttons to sequentially display previous or next menu
items. For instructions on how to use these buttons, see "Using the
Setup Menu" on page 238.
f. Advanced/Menu button Use this button to display the advanced menu for each mode.
g. Speed dial button
(fax model only)
h. Pause/Redial button
(fax model only)
i. x B&W Start button,
x Color Start button
j. y Cancel button Use this button to stop scanning operation, or cancel copy, fax
k. Numeric keypad Used to enter the number of copies or a zoom value in Copy
l. Reset button Use this button to reset the selected setting item or mistakenly
Use this button to display a list of registered recipients in the LCD
panel.
Use this button to insert a pause into fax dialing, or redial to the
same fax number called previously.
Use these buttons to start a black-and-white or color copy,
scan, or fax transmission.
When the error light is flashing, pressing this button clears the
error and switches the product to ready status.
transmission and print job.
Pressing it once cancels the current job.
Pressing and holding it for more than three seconds in Print
mode deletes all print jobs from the product memory.
mode. Also, enters numeric values, such as the Time Setting
used in fax communications, in Setup mode.
hash and * asterisk buttons can be used in Fax mode.
entered values to the default value. Press and hold it for more
than three seconds to delete all setting items to their default
values. Also, used as a delete button to delete one character
from the entered data when entering a recipient fax number in
Fax mode.
m. Setup light On when the product is in Setup mode.
n. Setup button Use this button to switch to the Setup mode.
o. Mode buttons Use these buttons to switch to the corresponding mode.
p. Mode lights On when the corresponding mode (Print, Copy, Fax, or Scan) is
selected. When the Print light is on, the product is in Print mode
and ready to receive and print data.
Getting to Know Your Product 28
Options and Consumable Products
Options
You can add the following option to your product’s capabilities by installing it.
500-Sheet Paper Cassette Unit *C12C802181)
The 500-Sheet Paper Cassette Unit holds one paper cassette. It increases paper handling
capacity by 500 sheets of paper. For details, see "Optional Paper Cassette Unit" on page
269.
Consumable products
The life of the following consumable products is monitored by the product. The product lets
you know when replacements are needed.
Product name Product code
Toner Cartridge (Yellow) 0316
Toner Cartridge (Magenta) 0317
Toner Cartridge (Cyan) 0318
Toner Cartridge (Black) 0319
Photoconductor Unit 1104
Getting to Know Your Product 29
Chapter 2
Product Features and Various Options
Product Features
The product comes with a full set of features that contributes to ease of use and consistent,
high-quality output. The main features are described below.
About the EPSON AcuLaser CX21 series
The EPSON AcuLaser CX21 series consists of the following two products.
AcuLaser CX21N: Network capable base model
AcuLaser CX21NF: Network capable fax model
High-quality printing
When using the driver provided, your product does 600-dpi printing at a speed of up to 25
pages per minute when printing in the black-and-white mode on A4 paper. You’ll
appreciate the professional print quality produced by your product and its quick processing
speed.
Pre-defined color settings in the printer driver
The printer driver offers many pre-defined settings for color printing, allowing you to
optimize print quality for various types of color documents.
For Windows, see "Making the print quality settings" on page 49 for more information.
For Macintosh, see "Making the print quality settings" on page 94 for more information.
Toner save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using
the Toner Save mode.
Product Features and Various Options 30
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