EPSON CX21N User Manual

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EPSON AcuLaser CX21 Series

User’s Guide

NPD2571-00

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Copyright and Trademarks

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft States of America and other countries.

Apple® and Macintosh® are registered trademarks of Apple Computer, Inc.

Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is the registered trademark of Hewlett-Packard Company.

Features Zoran Corporation Integrated Print System (IPS) for print language emulation.

EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.

and Windows® are registered trademarks of Microsoft Corporation in the United

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Coronet is a trademark of Ludlow Industries (UK) Ltd.

Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.

CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain jurisdictions.

Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in certain jurisdictions.

ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation and may be registered in some jurisdictions.

Antique Olive is a trademark of Fonderie Olive.

Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.

Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

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Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Instructions

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Warnings, cautions, and notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Power on/off cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 1 Getting to Know Your Product

Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Inside the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Scanner parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 2 Product Features and Various Options

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

About the EPSON AcuLaser CX21 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

High-quality printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Pre-defined color settings in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Resolution Improvement Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Various Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Header/Footer printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 3 Paper Handling

Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Optional 500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Optional Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 4 Using the Printer Software with Windows

About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 55

Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting up your printer as a shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Chapter 5 Using the Printer Software with Macintosh

About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Monitoring Your Printer using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Chapter 6 Using the PostScript Printer Driver

About the PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using the PostScript Printer Driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . 116

Installing the PostScript printer driver for the network interface. . . . . . . . . . . . . . . . . . 118

Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Chapter 7 Using the PCL6/PCL5 Printer Driver

About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 8 Scanning

About Scanning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Setting Your Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Document table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Starting a Scan With Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Starting a Scan With the Epson Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Starting a Scan With Another Scanning Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Selecting Epson Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Overview of the Epson Scan Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Selecting File Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Page 8

Changing the Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Selecting Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Selecting the Scan Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Previewing and Adjusting the Scan Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Adjusting the Color and Other Image Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Selecting the Scan Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Finishing the Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Using the Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Restoring Color in Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Removing Dust Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Fixing Backlight Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Using the Scanner as a Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Scanning to a PDF File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Scanning to an E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Using the Start Button on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Scanning to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Assigning a different application on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Canceling Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Scanning in a Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Starting EPSON Scan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Scanning an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Setting up a client computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Using the Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Accessing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Notice for Windows XP Service Pack 2 Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Unblocking EEventManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Chapter 9 Copying

Setting Originals to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Canceling Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Making Changes to Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Changing the number of copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Selecting the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Adjusting the density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Adjusting the contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Adjusting the RGB color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Specifying the zoom ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Making 2 pages per sheet copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Reset the copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Restrictions on Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Page 9

Chapter 10 Faxing (Fax Model Only)

Setting Originals to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Basics of sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Sending faxes using the speed-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Sending faxes using the one-touch function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Sending faxes using group-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Output paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Basics of receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Receiving faxes using fax polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Making Changes to Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Selecting the appropriate settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Document size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Polling Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Overseas transmission mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Changing outgoing faxes settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Changing incoming faxes settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Managing Communication Setup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Printing report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Fax Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Canceling a fax job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Using the EPSON Speed Dial Utility (for Windows only). . . . . . . . . . . . . . . . . . . . . . . 224

Using the Setup menu on the control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Chapter 11 Using the Control Panel

Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Print mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Copy mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Fax mode (fax model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Scan mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

When to make Setup menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

How to access the Setup menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Setting menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Page 10

Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Reception Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Speed Dial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Forward Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Communication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Fax Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Canceling scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Canceling copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Canceling faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Scanner error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Fax error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Copier error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

System error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Chapter 12 Installing Options

Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Chapter 13 Replacing Consumable Products

Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Page 11

Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Replacing a toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Chapter 14 Cleaning and Transporting the Product

Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Cleaning the exposure window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Cleaning the document table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Cleaning the ADF pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Cleaning the document table and the exposure window for Auto Document Feeder . 291

Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Finding a place for the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Chapter 15 Printing Problems

Printer Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

The Print light does not turn on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

The product does not print (Print light off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

The Print light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

The Order Online function does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

The remaining service lives of the consumables are not updated (For Windows users only)297

Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 298

The color looks different from what you see on the computer screen . . . . . . . . . . . . . 298

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Page 12

Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

The non-printed side of the page is dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Insufficient memory to print all copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . 303

The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac

OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2.x) . . . . . . . . . . . . . . . . . . . . . 304

The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 304

The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . 304

The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . 305

An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Printing in the PCL6/5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

The printer does not print correctly in the PCL mode . . . . . . . . . . . . . . . . . . . . . . . . . 306

The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 306

The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Chapter 16 Scanning Problems

Scanner Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

The Print light does not come on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

The product does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Pressing the Start button does not start scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Pressing the Start button in a Mac OS X environment starts the Classic mode.. . . . . 309

You cannot scan multiple images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Scanning Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

You Cannot Start Epson Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

The Scanner Software Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Scanning Takes a Long Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Scan Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

The Edges of Your Document Are Not Scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

You See Only a Few Dots in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

A Line Of Dots Always Appears in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . 312

Straight Lines in Your Image Come Out Crooked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Your Image is Distorted or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Colors Are Patchy or Distorted at the Edges of Your Image . . . . . . . . . . . . . . . . . . . . 313

Your Scanned Image is Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

An Image on the Back of Your Original Appears in Your Scanned Image. . . . . . . . . . 314

Page 13

Ripple Patterns Appear in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Characters Are Not Recognized Well When Converted Into Editable Text (OCR) . . . 314

Scanned Colors Differ From the Original Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

You Have Trouble Adjusting the Scan Area in the Thumbnail Preview. . . . . . . . . . . . 315

Uninstalling Your Scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Uninstalling Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Uninstalling the Epson Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Uninstalling the On-screen User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Color Matching Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Colors on your monitor are different from those in the original image. . . . . . . . . . . . . 321

Printed colors are different from those in the original image.. . . . . . . . . . . . . . . . . . . . 322

ADF Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

A blank copy is output even though an original is set on the Auto Document Feeder during scan-

ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 322

A line of dots always appears in your scanned image. . . . . . . . . . . . . . . . . . . . . . . . . 322

Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

You cannot scan multiple documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Chapter 17 Copying Problems

Copy Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

The product does not copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Copy Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Printout is not fine enough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

The information on the back side or background color is printed on the copy. . . . . . . 326

Copies are blank, or images are missing or faded. . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

The background is dark and dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Black vertical lines appear on the scanned image or the image is all black. . . . . . . . 328

The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

A blank copy is output even though an original is set on the Auto Document Feeder during scan-

ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

ADF Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

A line of dots always appears in your scanned image. . . . . . . . . . . . . . . . . . . . . . . . . 328

Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 329

High quality color copy stops halfway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Chapter 18 Faxing Problems

Sending and Receiving Faxes Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Page 14

The document stops feeding during faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

The product is receiving faxes but not sending them. . . . . . . . . . . . . . . . . . . . . . . . . . 331

Outgoing fax calls keep dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Faxes you send are not arriving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Incoming fax calls are not being answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Faxes are transmitting or being received very slowly . . . . . . . . . . . . . . . . . . . . . . . . . 333

A blank copy is output even though an original is set on the Auto Document Feeder during scan-

ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Time setting is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Black vertical lines appear on the scanned image or the image is all black. . . . . . . . 333

The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Faxes are not printing or are printing incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Received faxes are too light or are printing only on half of the page . . . . . . . . . . . . . . 334

Reports are not printing correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Chapter 19 Other Problems

Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Jam C (cover C). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Jam MP (MP tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Jam LC/G (optional paper cassette and cover G) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

When transparencies are jammed at the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . 351

Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

An installed option cannot be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Appendix A Customer Support

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Page 15

Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Appendix B Technical Specifications

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Standards and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Optional 500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Photoconductor unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Appendix C Information about Fonts

Working with Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Available fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Adding more fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

EPSON Screen Fonts (Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Introduction to symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

In the PCL5 mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

In the PCL6 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Index

Page 16

Safety Instructions

Safety

Warnings, cautions, and notes

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of your product.

Safety precautions

Be sure to follow the precautions carefully to ensure safe, efficient operation:

❏ Because the product weighs approximately 33.1 kg (73 lb) for EPSON AcuLaser

CX21N/CX21NF, excluding consumable products, one person should not lift or carry it. Two people should carry the product, lifting it by the correct positions as shown below.

Warnings

Be very careful when lifting the product as the rear side is heavier than the front.

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❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE,

or the surrounding areas. If the product has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.

* CAUTION HIGH TEMPERATURE

a. fuser unit b. cover B c. cover C

❏ Do not insert your hand deep into the fuser unit as some components are sharp and

may cause injury.

❏ Avoid touching the components inside the product unless instructed to do so in this

guide.

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❏ Never force the product’s components into place. Although the product is designed to

be sturdy, rough handling can damage it.

❏ When handling a toner cartridge, always place them on a clean, smooth surface.

❏ Do not attempt to modify a toner cartridge or take them apart. They cannot be refilled.

❏ Do not touch the toner. Keep the toner away from your eyes.

❏ Do not dispose of used toner cartridge, photoconductor units, or fuser units in fire, as

they can explode and cause injury. Dispose of them according to local regulations.

❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to

clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a

warm environment to prevent damage from condensation.

Important Safety Instructions

Read all of the following instructions before operating your product:

When choosing a place and power source for the product

❏ Place the product near an electrical outlet where you can easily plug in and unplug the

power cord.

❏ Do not place the product on an unstable surface.

❏ Do not put your product where the cord will be stepped on.

❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation.

Do not block or cover them. Do not put the product on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.

❏ All interface connectors for this product are Non-LPS (non-limited power source).

❏ Connect your product to an electrical outlet that meets the power requirements of this

product. Your product’s power requirements are indicated on a label attached to the product. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.

❏ Avoid using outlets that other appliances are plugged into.

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❏ Use the type of power source indicated on the label. If you are not sure of the type of

power available, consult your dealer or local power company.

❏ If you are unable to insert the plug into the outlet, contact a qualified electrician.

❏ When connecting this product to a computer or other device with a cable, ensure the

correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ If you use an extension cord, make sure that the total of the ampere ratings on the

products plugged into the extension cord does not exceed the extension cord ampere rating.

❏ Unplug this product from the wall outlet and refer servicing to a qualified service

representative under the following conditions:

A. When the power cord or plug is damaged or frayed.

B. If liquid has been spilled into it.

C. If it has been exposed to rain or water.

D. If it does not operate normally when the operating instructions are followed. Adjust only

those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If it has been dropped or the cabinet has been damaged.

F. If it exhibits a distinct change in performance, indicating a need for service.

When using the product

❏ Follow all warnings and instructions marked on the product.

❏ Unplug this product from the wall outlet before cleaning.

❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.

❏ Avoid touching the components inside the product unless instructed to do so in this

guide.

❏ Never force product components into place. Although the product is designed to be

sturdy, rough handling can damage it.

❏ Be sure to keep consumables out of the reach of children.

❏ Do not use product in a damp environment.

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❏ Do not leave jammed paper inside of the product. This can cause the product to

overheat.

❏ Never push objects of any kind through cabinet slots as they may touch dangerous

voltage points or short out parts that could result in a risk of fire or electric shock.

❏ Never spill liquid of any kind on the product.

❏ Except as specifically explained in the product’s documentation, do not attempt to

service this product yourself.

❏ Adjust only those controls that are covered by the operating instructions. Improper

adjustment of other controls may result in damage and may require repair by a qualified service representative.

Safety Information

Power cord

Caution:

Be sure the AC power cord meets the relevant local safety standards.

Use only the power cord that comes with this product. Use of the another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

Laser safety labels

Warning:

The performance of procedures and adjustments other than those specified in the product's

documentation may result in hazardous radiation exposure. Your product is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the product in countries where required.

Internal laser radiation

Max. Average Radiation Power: 5 mW at laser aperture

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Wavelength: 770 to 795 nm

This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the product.

Ozone safety

Ozone emission

Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.

Ozone exposure limit

The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight (8) hour period. The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.

Minimize the risk

To minimize the risk of exposure to ozone, you should avoid the following conditions:

❏ Use of multiple laser printers in a confined area

❏ Operation in conditions of extremely low humidity

❏ Poor room ventilation

❏ Long, continuous printing together with any of the above

Product location

The product should be located so that the exhaust gases and heat generated are:

❏ Not blown directly into the user’s face

❏ Vented directly out of the building whenever possible

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Power on/off cautions

Do not turn off the product:

❏ After turning on the product, wait until Ready appears in the LCD panel.

❏ While the Print light is flashing.

❏ While the Data light is on or flashing.

❏ While printing.

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Chapter 1

Getting to Know Your Product

Where to Find Information

Setup Guide

Provides you with information on assembling the product and setting up the fax basic settings.

User’s Guide (this manual)

Provides you with detailed information on the product’s functions, optional products, maintenance, troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.You need to install this guide from the Network Utilities CD-ROM to your computer’s hard disk before referring to it.

Basic Operation Guide

Provides you with solutions for paper jam problems about your product, and information on the control panel, copy and fax operations you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the product.

Online Help for product software

Click Help for detailed information and instructions on the software that controls your product. Online help is automatically installed when you have installed from the software CD-ROM.

Note:

The illustrations in this guide are for EPSON AcuLaser CX21NF unless otherwise indicated.

Getting to Know Your Product 23

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Product Parts

Front view

a. Auto Document Feeder

b. stopper

c. output tray

d. extension tray

e. control panel

f. cover A

c d

g. MP tray

h. power switch

i. option cover

j. cover B

k. cover C

l. ADF cover

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Rear view

h g

a. cover F

b. USB interface connector

c. telephone interface connectors (fax model only)

- LINE: Connects with the phone cord.

- EXT: Connects with an attached phone.

d. network interface connector

e. AC inlet

f. cover E

g. handle

h. cleaner cover

Getting to Know Your Product 25

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Inside the product

b c

a. fuser unit

b. photoconductor unit access lever

c. photoconductor unit

d. cleaning knob access lever

e. toner cartridge

f. paper guides (MP tray)

Scanner parts

a. document cover

Getting to Know Your Product 26

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b. document table

c. transportation lock

Control panel

a. One Touch Dial button A, B, C

(fax model only)

b. Data light

(Yellow)

c. Error light

(Red)

d. LCD panel Displays product status messages, guidance information, and

Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button. Available from any mode.

Flashes when the product is processing data.

On or flashes when an error has occurred.

- On when an error has occurred that requires operator intervention. The product will automatically recover when the cause of the error is resolved.

- Flashing 1 (blinks at 0.3 second intervals) Indicates an error has occurred that can be recovered by pressing either the x B&W Start or x Color Start button.

- Flashing 2 (blinks at 0.6 second intervals) Indicates an error has occurred that requires operator intervention and the x B&W Start or x Color Start button to be pressed after resolving the error.

various mode settings.

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e. l Left/ r Right button Use these buttons to sequentially display previous or next setting

values. The r Right button is also used as the OK button to set and register a setting item. Also, the l Left button can be used to move the cursor one character left and overwrite mistakenly entered data.

u Up/ d Down button Use these buttons to sequentially display previous or next menu

items. For instructions on how to use these buttons, see "Using the Setup Menu" on page 238.

f. Advanced/Menu button Use this button to display the advanced menu for each mode.

g. Speed dial button

(fax model only)

h. Pause/Redial button

(fax model only)

i. x B&W Start button,

x Color Start button

j. y Cancel button Use this button to stop scanning operation, or cancel copy, fax

k. Numeric keypad Used to enter the number of copies or a zoom value in Copy

l. Reset button Use this button to reset the selected setting item or mistakenly

Use this button to display a list of registered recipients in the LCD panel.

Use this button to insert a pause into fax dialing, or redial to the same fax number called previously.

Use these buttons to start a black-and-white or color copy, scan, or fax transmission. When the error light is flashing, pressing this button clears the error and switches the product to ready status.

transmission and print job. Pressing it once cancels the current job. Pressing and holding it for more than three seconds in Print mode deletes all print jobs from the product memory.

mode. Also, enters numeric values, such as the Time Setting used in fax communications, in Setup mode. hash and * asterisk buttons can be used in Fax mode.

entered values to the default value. Press and hold it for more than three seconds to delete all setting items to their default values. Also, used as a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode.

m. Setup light On when the product is in Setup mode.

n. Setup button Use this button to switch to the Setup mode.

o. Mode buttons Use these buttons to switch to the corresponding mode.

p. Mode lights On when the corresponding mode (Print, Copy, Fax, or Scan) is

selected. When the Print light is on, the product is in Print mode and ready to receive and print data.

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Options and Consumable Products

Options

You can add the following option to your product’s capabilities by installing it.

500-Sheet Paper Cassette Unit *C12C802181)

The 500-Sheet Paper Cassette Unit holds one paper cassette. It increases paper handling capacity by 500 sheets of paper. For details, see "Optional Paper Cassette Unit" on page

269.

Consumable products

The life of the following consumable products is monitored by the product. The product lets you know when replacements are needed.

Product name Product code

Toner Cartridge (Yellow) 0316

Toner Cartridge (Magenta) 0317

Toner Cartridge (Cyan) 0318

Toner Cartridge (Black) 0319

Photoconductor Unit 1104

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Chapter 2

Product Features and Various Options

Product Features

The product comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below.

About the EPSON AcuLaser CX21 series

The EPSON AcuLaser CX21 series consists of the following two products.

AcuLaser CX21N: Network capable base model

AcuLaser CX21NF: Network capable fax model

High-quality printing

When using the driver provided, your product does 600-dpi printing at a speed of up to 25 pages per minute when printing in the black-and-white mode on A4 paper. You’ll appreciate the professional print quality produced by your product and its quick processing speed.

Pre-defined color settings in the printer driver

The printer driver offers many pre-defined settings for color printing, allowing you to optimize print quality for various types of color documents.

For Windows, see "Making the print quality settings" on page 49 for more information. For Macintosh, see "Making the print quality settings" on page 94 for more information.

Toner save mode

To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode.

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Resolution Improvement Technology

Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. With the driver provided, the product’s 600 dpi (dots per inch) resolution is enhanced by RITech technology.

Wide variety of fonts

The printer comes with a selection of 84 scalable fonts, and 7 bitmap fonts in ESC/Page mode to provide you with the fonts you need to create professional-looking documents.

Adobe PostScript 3 Mode

The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents formatted for PostScript printers. Seventeen scalable fonts are included. IES (Intelligent Emulation Switch) and SPL (Shared Printer Language) support allow the printer to switch between the PostScript mode and other emulations as print data is received at the printer.

The PostScript 3 Mode enables you to print PDF formatted files directly, which are transferred via network interface.

PCL Emulation Mode

The PCL Emulation mode provides you with the ability to print documents in the PCL6/5c printing language with this printer.

Various Options

This product provides you with a variety of different printing options. You can print in various formats, or you can print using many different types of paper.

The following explains the procedure for each type of printing. Choose the procedure appropriate for your print job.

Fit to page printing

"Resizing printouts" on page 56 (Windows)

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Note:

This function is not available with Mac OS X.

Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected.

Pages per sheet printing

"Modifying the print layout" on page 58 (Windows)

"Modifying the print layout" on page 97 (Macintosh)

Lets you print two or four pages on a single sheet.

Note:

In copy mode, you can print up to two pages on a single page.

Watermark printing

"Using a watermark" on page 60 (Windows)

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Note:

This function is not available with Mac OS X.

Lets you print text or an image as a watermark on your printout. For example, you can put “Confidential” on an important document.

Header/Footer printing

"Using headers and footers" on page 62 (Windows)

"Using headers and footers" on page 105 (Macintosh)

XXXXX

Lets you print a header and footer on the top or bottom of the paper.

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Chapter 3

Paper Handling

Paper Sources

This section describes the combinations of paper sources and paper types that you can use.

MP tray

Paper Type Paper Size Capacity

Plain paper Weight: 64 to 80 g/m²

Semi-Thick paper Weight: 81 to 105 g/m²

Envelopes C5, C6, C10, DL, Monarch, IB5 Up to 20 sheets

Labels A4, Letter (LT) Up to 75 sheets

Thick paper Weight: 106 to 163 g/m²

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

Up to 180 sheets (a stack 20 mm thick)

Up to 20 mm thick stack

(a stack 20 mm thick)

Up to 20 mm thick stack

Extra thick paper Weight: 164 to 210 g/m²

90 × 110 mm minimum 220 × 355.6 mm maximum

Up to 20 mm thick stack

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Coated paper Weight: 105 to 210 g/m²

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

Up to 20 mm thick stack

EPSON Color Laser Paper

EPSON Color Laser Transparencies

EPSON Color Coated paper

A4 Up to 180 sheets

(a stack 20 mm thick)

A4, Letter (LT) Up to 75 sheets

A4 Up to 20 mm thick stack

Optional 500-Sheet Paper Cassette Unit

Paper Type Paper Size Capacity

Plain paper Weight: 64 to 105 g/m²

EPSON Color Laser Paper A4 Up to 56 mm thick stack

A4, Letter (LT) Up to 500 sheets in a cassette

(a stack 56 mm thick)

Selecting a paper source

You can specify a paper source manually, or set the product to select the paper source automatically.

Manual selection

You can use the printer driver to select a paper source manually. To access the printer driver, for Windows, see "Accessing the printer driver" on page 48, or for Macintosh, see "Accessing the printer driver" on page 93.

❏ For Windows:

Access the printer driver, click the Basic Settings tab, and select the paper source that you want to use from the Paper Source list. Then click OK.

❏ For Macintosh:

Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select the paper source that you want to use from the Paper Source list and click OK.

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Auto selection

❏ For Windows:

Access the printer driver, click the Basic Settings tab, and select Auto Selection as the paper source. Then click OK.

❏ For Macintosh:

Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select Auto Selection as the paper source and click OK.

The product will search for a paper source containing the specified paper size in the following order.

Standard configuration:

MP tray

With optional paper cassette unit installed:

MP tray Lower Cassette

Note:

❏ Paper other than A4 or Letter size can be fed only from the MP tray.

❏ If you make paper size settings or paper source settings in your application, these settings may

override the printer driver settings.

❏ If you select an envelope for the Paper Size setting, it can be fed only from the MP tray

regardless of the Paper Source setting.

❏ You can change the priority of the MP tray by using the MP Tray setting in the Setup menu. For

details, see "Setup Menu" on page 244.

Loading Paper

This section describes how to load paper. If you use special media such as transparencies or envelopes, see also "Printing on Special Media" on page 41.

MP tray

Follow the steps below to load paper.

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1. Open the MP tray cover.

2. Slide the right paper guide outward while pinching the knob and the paper guide

together.

3. Load a stack of the desired paper on the center of the tray with the printable surface

facing up. Then slide the side paper guide while pinching the knob and the paper guide together until it is against the right side of the stack to get a snug fit.

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Note:

Do not load the paper that exceeds the maximum stack height.

4. Close the MP tray cover.

Note:

After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the MP Tray Size and MP Type settings to match the loaded paper size.

Optional Paper Cassette

Follow the steps below to load paper.

1. Pull out the optional paper cassette.

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2. Slide the paper guide while pinching the knob.

3. Load a stack of paper on the center of the cassette unit with the printable surface facing

up.

Note:

❏ Load the paper after aligning the edges of the paper carefully.

❏ Do not load paper that exceeds the maximum stack height.

❏ When loading the paper, insert the short edge first.

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4. Slide the paper guide while pinching the knob until it is against the sides of the stack to

get a snug fit.

5. Reinsert the cassette into the unit.

Note:

After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the LC Size and LC Type settings to match the loaded paper size.

Output tray

The output tray is located on the top of cover B. Since printouts are output face-down, this tray is also referred to as the face-down tray. This tray can hold up to 250 sheets.

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Before using the output tray, raise and open the stopper on the extension tray to prevent documents from slipping off the product as shown below.

Printing on Special Media

You can print on special media which include an assortment of Epson paper such as the following.

Note:

Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

EPSON Color Laser Paper

When loading EPSON Color Laser Paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

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Paper Size: A4

Paper Source: MP Tray (up to 180 sheets or up to 20 mm

thick stack) Lower Cassette (up to 500 sheets or up to 56 mm thick stack)

Paper Type: Semi-Thick

Note: When printing on the back side of previously printed paper, select Semi-Thick (Back).

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

EPSON Color Laser Transparencies

Epson recommends the use of EPSON Color Laser Transparencies.

Note:

Duplex printing is not available for transparencies.

Transparencies can be loaded into the MP tray only. When using transparencies, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

Paper Size: A4 or LT

Paper Source: MP Tray (up to 75 sheets)

Paper Type: Transparency

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

Please note the following when handling this media:

❏ Hold each sheet by its edges, as oil from your fingers may transfer to the surface and

damage the printable surface of the sheet. The Epson logo appears on the printable side.

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❏ When loading transparencies in the MP tray, insert the short edge first as shown below.

❏ If transparencies are loaded incorrectly, the message Check Transparency appears in

the LCD panel. Remove the jammed transparencies from the product. To clear the jam, see "When transparencies are jammed at the MP tray" on page 348.

❏ When using transparencies, load them in the MP tray and set the Paper Type setting to

Transparency in the printer driver.

❏ When the Paper Type setting in the printer driver is set to Transparency, do not load

any other type of paper except transparencies.

Caution:

Sheets that have just been printed on may be hot.

EPSON Color Laser Coated Paper

Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts. When loading EPSON Color Laser Coated Paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

Paper Size: A4

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Coated

Note: When printing on the back side of previously printed paper, select Coated (Back).

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

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❏ Duplex printing is not available for EPSON Color Laser Coated Paper.

Envelopes

The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses. Print one or two envelopes to check the print quality.

Caution:

Do not use window envelopes unless they are specifically designed for laser printers. The

plastic on most window envelopes will melt when it comes into contact with the fuser.

Note:

❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,

envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.

❏ Duplex printing is not available for envelopes.

When loading envelopes, you should make paper settings as shown below:

❏ Make settings on the Basic Settings tab in the printer driver.

Paper Size: IB5, C6, MON, C10, DL, or C5

Paper Source: MP Tray (up to 20 sheets, or a stack up to

20 mm thick)

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

Please note the following when handling this media.

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❏ Load envelopes with the printable side facing up as shown below.

ab c d

a. MON b. C6, DL c. C5, IB5 d. C10

❏ Only the standard envelopes shown above can be printed on with this product.

However, those standard envelopes that are less than 110 mm long when their flaps are opened, such as Mon (Monarch), cannot be printed on.

❏ Do not use an envelope that has glue or tape on it.

Labels

You can load up to 75 sheets of labels into the MP tray at one time. However, you may need to feed some labels one sheet at a time, or load them manually.

Note:

❏ Duplex printing is not available for labels.

❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels

might be wrinkled. Make a trial print run before you print on a lot of labels.

When loading labels, you should make paper settings as shown below:

❏ Make settings on the Basic Settings tab in the printer driver.

Paper Size: A4 or LT

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Paper Source: MP Tray (up to 75 sheets)

Paper Type: Labels

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

Note:

❏ You should only use labels designed for laser printers or plain-paper copiers.

❏ To prevent the label adhesive from coming into contact with product parts, always use labels

that completely cover the backing sheet, with no gaps between the individual labels.

❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels

in your product.

Thick paper and extra thick paper

You can load thick paper (106 to 163 g/m²) or extra thick paper (164 to 210 g/m²) into the MP tray.

When loading thick or extra thick paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings tab in the printer driver.

Paper Size: A4, A5, B5, LT, HLT, GLT, LGL, GLG, F4, or

EXE

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Thick or Extra Thick

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

Note:

When printing on the back side of previously printed thick paper manually, set the Paper Type setting on the printer driver to Thick (Back), Extra Thick (Back) or Thick, Extra Thick.

Loading a custom paper size

You can load non-standard size paper (90 × 110 mm to 220 × 355.6 mm) into the MP tray as long as it meets the following size requirements.

When loading a custom paper size, you should make paper settings as shown below:

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❏ Make settings on the Basic Settings tab in the printer driver.

Paper Size: User defined size

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Plain, Semi-Thick, Thick or Extra Thick

❏ You can also make these settings on the Setup menu’s Tray Menu on the control panel.

See "Tray Menu" on page 242.

Note:

❏ For Windows, access the printer driver, then select User-Defined Size from the Paper Size list

on the Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper Length, and Unit settings to match your custom paper. Then click OK and your custom paper size will be saved.

❏ For Mac OS X 10.2 or 10.3, follow the steps below to save your custom paper size.

1. Open the Page Setup dialog box.

2. Select Custom Page Size from the Settings drop-down list.

3. Click New.

4. Enter the setting's name and specify the paper size, and then click OK.

5. Click Save.

❏ For Mac OS X 10.4, follow the steps bellow to save your custom paper size.

1. Open the Page Setup dialog box.

2. Select Manage Custom Sizes from the Page Size drop-down list.

3. Click .

4. Double-click Untitled and enter the setting's name.

5. Specify the paper size and click OK.

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Chapter 4

Using the Printer Software with Windows

About the Printer Software

The printer driver lets you choose from a wide variety of settings to get the best results from your printer. EPSON Status Monitor lets you check the status of your printer. See "Monitoring Your Printer Using EPSON Status Monitor" on page 64 for more information.

Accessing the printer driver

You can access the printer driver directly from any application programs, from your Windows operating system.

The printer settings made from many Windows applications override the setting made when the printer driver is accessed from the operating system, so you should access the printer driver from your application to make sure that you get the result you want.

Note:

The printer driver’s online help provides details on printer driver settings.

From the application

To access the printer driver, click the Print or Page Setup from the File menu. You also need to click Setup, Options, Properties, or a combination of these buttons.

Windows XP, XP x64, Server 2003, or Server 2003 x64 users

To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click your printer’s icon, then click Printing Preferences.

Windows Me or 98 users

To access the printer driver, click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Properties.

Windows 2000 users

To access the printer driver, click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing Preferences.

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Making Changes to Printer Settings

Making the print quality settings

You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.

Choosing the print quality by using the Automatic setting

You can change the print quality of printouts to favor speed or detail. There are five quality modes for the color printing mode and three for the black-and-white printing mode.

When Automatic is selected on the Basic Settings tab, the printer driver takes care of all detailed settings according to the color setting you select. Print quality and color are the only settings you have to make. You can change other settings such as paper size or orientation in most applications.

Note:

The printer driver’s online help provides details on printer driver settings.

1. Click the Basic Settings tab.

2. Click Automatic, then choose desired printing quality.

3. Click OK to apply the settings.

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The printer driver provides the following quality modes.

Color

Draft, Text, Text&Image, Web, Photo

Monochrome

Draft, Text&Image, Photo

Note:

If printing is unsuccessful or a memory-related error message appears, selecting a different print quality may allow printing to proceed.

Using the predefined settings

The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation documents or images taken by a video or digital camera.

Follow the steps below to use the predefined settings.

1. Click the Basic Settings tab.

2. Select Advanced. You will find the predefined settings in the list below of Automatic.

Note:

This screen may vary depending on your operating system version.

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3. Select the most appropriate setting from the list according to the type of document or

image you want to print.

When you choose a predefined setting, other settings such as Print Quality, Screen, and Color Management are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings tab.

Note:

The printer driver’s online help provides details on printer driver settings.

Customizing print settings

If you need to change detailed settings, make the settings manually.

Follow the steps below to customize your print settings.

1. Click the Basic Settings tab.

2. Click Advanced, then click More Settings.

3. Choose Color or Black as the Color setting, then choose desired print quality with the

Print Quality slider bar.

Note:

❏ This screen may vary depending on your operating system version.

❏ When making the other settings, see online help for details on each setting.

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❏ The Web Smoothing check box is not available when PhotoEnhance is selected. Note

this setting is effective for screens that include full color, 24, or 32 bit images. It is not effective for screens that include only illustrations, graphs, and text, and do not include any images.

4. Click OK to apply the settings and return to the Basic Settings tab.

Saving your settings

To save your custom settings, click Advanced, then click Save Settings on the Basic Settings tab. The Custom Settings dialog box appears.

Type a name for your custom settings in the Name box, then click Save. Your settings will appear in the list below of Advanced on the Basic Settings tab.

Note:

❏ You cannot use a predefined setting name for your custom settings.

❏ To delete a custom setting, click Advanced, click Save Settings on the Basic Settings tab,

select the setting in the Custom Settings dialog box, then click Delete.

❏ You cannot delete predefined settings.

If you change any setting in the More Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings tab, the setting selected in the list changes to Custom Settings. The custom setting that was previously selected is not affected by this change. To return to your custom setting, simply reselect it from the current settings list.

Duplex printing

Duplex printing prints on both sides of the paper. When printing for binding, the binding edge can be specified as required to produce the desired page order.

New :Duplex is standard or option.

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Doing duplex printing manually

1. Click the Basic Settings tab.

2. Make sure that the Manual Feed check box is off.

Note:

The manual feed function is not available when using the manual duplex function.

3. Select the Duplex (Manual) check box, then select Left, Top, or Right as the binding

position.

4. Click Duplex Settings to open the Duplex Settings dialog box.

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5. Specify the Binding Margin for the front and back sides of the paper, then select

whether the front or back side of the paper is to be printed as the Start Page.

6. When printing for binding as a booklet, select the Binding Method check box and

make appropriate settings. For details about each setting, see online help.

7. Click OK.

8. Execute the print job.

Note: The alert screen appears on the computer. Click the OK button on the screen.

9. After printing on one side, reload the paper into the MP tray with the printed surface

face-down as shown below. Then, press the x B&W Start or Color Start button.

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Note:

❏ Manual duplex printing may not be completed normally when printing a document for which the

paper size, orientation, or paper source setting is set to change in the document.

❏ When doing duplex printing manually with collate set on the printer driver, the printing may not

be completed normally depending on the application you use.

❏ Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.

Displaying information about consumables with the printer driver

The remaining service lives of the toner cartridges are displayed on the Basic Settings tab when EPSON Status Monitor is installed. The Order Online button is also available. You can set the interval at which the information about the consumables is updated on the Consumables Info Settings dialog box that appears by clicking the Consumables Info Settings button on the Optional Settings tab.

Note:

❏ The driver and EPSON Status Monitor use different methods to measure the remaining service

lives of the toner cartridges. Because of this, the information that is displayed in EPSON Status Monitor and the Basic Settings tab might be different. Use EPSON Status Monitor to get more detailed information.

❏ The country/region and URL for a web site must be specified when installing EPSON Status

Monitor to use the function for ordering consumables online.

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Ordering Consumables

To order consumables online, click the Order Online button on the Basic Settings tab. See "Order Online" on page 74 for details.

Resizing printouts

You can have your document enlarged or reduced during printing.

To automatically resize pages to fit the output paper

1. Click the Advanced Layout tab.

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2. Select the Zoom Options check box, then select the desired paper size from the

Output Paper drop-down list. The page will be printed to fit on the paper you have selected.

3. Select Upper Left (to print reduced page image at upper left corner of the paper) or

Center (to print reduced page image with centering) for Location setting.

4. Click OK to apply the settings.

Resizing pages by a specified percentage

1. Click the Advanced Layout tab.

2. Select the Zoom Options check box.

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3. Select the Zoom To check box, then specify the magnification percentage in the box.

Note:

The percentage can be set between 50% and 200% in 1% increments.

4. Click OK to apply the settings.

If necessary, select the paper size to be printed from the Output Paper drop-down list.

Modifying the print layout

Your printer can print either two or four pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame.

1. Click the Advanced Layout tab.

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2. Select the Print Layout check box and the number of pages you want to print on one

sheet of paper. Then click More Settings. The Print Layout Settings dialog box appears.

3. Select the Page Order in which the pages are printed on each sheet.

4. Select the Print the Frame check box when you want to print the pages surrounded by

a frame.

Note:

The Page Order choices depend on the number of pages selected above, and the paper orientation (Portrait or Landscape) selected on the Basic Settings tab.

5. Click OK to apply the settings and return to the Advanced Layout tab.

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Using a watermark

Follow the steps below to use a watermark on your document. On the Advanced Layout tab or Watermark dialog box, you can select from a list of predefined watermarks, or you can make an original watermark with text or a bitmap. The Watermark dialog box also allows you to make a variety of detailed watermark settings. For example, you can select the size, intensity, and position of your watermark.

1. Click the Advanced Layout tab.

2. Select a watermark that you want to use from the Watermark drop-down list. If you want

to make detailed settings, click Watermark Settings. The Watermark dialog box appears.

Note:

If you select User Name or Computer Name from the Water Mark drop-down list, the login account name or computer name is printed.

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3. Select the color from the Color drop-down list, then adjust the image intensity of the

watermark with the Intensity slider bar.

4. Select Front (to print the watermark in the foreground of the document) or Back (to

print the watermark in the background of the document) for the Position setting.

5. Select the location on the page where you want to print the watermark from the

Location drop-down list.

6. Adjust the X (horizontal) or Y (vertical) Offset position.

7. Adjust the size of the watermark with the Size slider bar.

8. Click OK to apply the settings and return to the Advanced Layout tab.

Making a new watermark

You can make a new watermark as follows:

1. Click the Advanced Layout tab.

2. Click New/Delete. The User Defined Watermarks dialog box appears.

Note:

The User Defined Watermarks dialog box also appears by clicking New/Delete in the Watermark dialog box.

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3. Select Text or BMP and type a name for the new watermark in the Name box.

Note: This screen appears when you select Text.

4. If you select Text, type the watermark text in the Text box. If you select BMP, click

Browse, select the BMP file you want to use, then click OK.

5. Click Save. Your watermark will appear in the List box.

6. Click OK to apply the new watermark settings.

Note:

You can register up to 10 watermarks.

Using headers and footers

You can print a header or footer on the top or bottom of a page. The items that can be printed as a header or footer include user name, computer name, date, date/time, or collate number.

1. Click the Advanced Layout tab.

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2. Select the Header/Footer check box, then click Header/Footer Settings.

3. Select the items to be printed for the header and the footer from the drop-down list.

Note:

❏ If you select User Name or Computer Name from the drop-down list, the login account

name or computer name is printed.

❏ If you select Collate Number from the drop-down list, the number of copies is printed.

4. Click OK to apply the settings and return to the Advanced Layout tab.

Making Extended Settings

You can make various settings in the Extended Settings dialog box. To open the dialog box, click Extended Settings on the Optional Settings tab.

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Note:

The printer driver’s online help provides details on printer driver settings.

Making Optional Settings

You can update the installed option information manually if you have installed options to your printer.

1. Access the printer driver.

2. Click the Optional Settings tab, then select Update the Printer Option Info

Manually.

3. Click Settings. The Optional Settings dialog box appears.

4. Make settings for each installed option, then click OK.

Monitoring Your Printer Using EPSON Status Monitor

Installing EPSON Status Monitor

Follow the steps below to install EPSON Status Monitor.

1. Make sure that the printer is off and that Windows is running on your computer.

2. Insert the printer software CD-ROM in the CD-ROM drive.

Note:

❏ If the language selection window appears, select your country.

❏ If the Epson Installation Program screen does not appear automatically, double-click the My

Computer icon, right-click the CD-ROM icon, click OPEN in the menu that appears, then double-click Epsetup.exe.

3. Click Continue. When the software Licence agreement screen appears, read the

statement, then click Agree.

4. Click User Installation.

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5. In the dialog box that appears, click Local.

Note:

❏ See the Network Guide for information on installing EPSON Status Monitor on a network.

6. Click Custom.

7. Select EPSON Status Monitor check box, then click Install.

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8. In the dialog box that appears, make sure that your printer’s icon is selected, and click

OK. Then follow the on-screen instructions.

9. When the software license agreement screen appears, read the statement and then

click Accept.

10.In the dialog box that appears, select your country or region, and the URL for EPSON’s

Web site in that country or region appears. Then click OK.

Note:

❏ In the dialog box, you can set the URL for the site where you can order consumables online.

See "Order Online" on page 74 for details.

❏ Selecting your country or region allows you to change the settings of the URL.

❏ When you click the Cancel button, the Web site’s URL does not appear, but the EPSON

Status Monitor installation continues.

11.When the installation is complete, click OK.

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Accessing EPSON Status Monitor

EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status.

Follow the steps below to access EPSON Status Monitor.

1. Right-click the tray icon on the taskbar.

2. Select your printer name and then Simple Status. The Simple Status window appears.

Note: You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver.

To find detailed information on EPSON Status Monitor, see "Information on EPSON Status Monitor" on page 68, "Simple Status" on page 68, "Detailed Status" on page 69, "Consumables Information" on page 70, "Job Information" on page 71, "Notice Settings" on page 73, "Order Online" on page 74, and "Tray Icon Settings" on page 75.

Note for Windows XP/XP x64 users:

EPSON Status Monitor is not available when printing from a Remote Desktop connection.

Note for Netware users:

When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below:

❏ For Windows 98:

Novell Client 3.4 for Windows 95/98

❏ For Windows XP or 2000:

Novell Client 4.91 SP1 for Windows 2000/XP

❏ To monitor a NetWare printer, connect only one print server to each queue. For directions, see

the Network Guide for the printer.

❏ You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX

hops is 0.

❏ This product supports NetWare printers configured by a queue-based printing system such as

Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.

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Information on EPSON Status Monitor

You can obtain information about EPSON Status Monitor such as product versions or interface versions.

This window appears by right-clicking the tray icon on the taskbar and selecting your printer name and About.

Simple Status

The Simple Status window indicates printer status, errors, and warnings.

This window appears by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Simple Status. This window also appears when errors occur according to the Pop-up Notice you select in the Notice Settings dialog box.

If you wish to see more information about the status of your printer, click Details.

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Detailed Status

You can monitor detailed printer status by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Detailed Status.

a. Icon/Message: The icon and message show the printer status.

b. Printer image: The image at the upper left shows the printer status graphically.

c. Text box: The text box next to the printer image displays the current status of

the printer. When a problem occurs, the most probable solution is displayed.

d. Close button: Clicking this button closes the dialog box.

Note:

You can see information about jobs or consumables by clicking on the respective tab.

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Consumables Information

You can obtain information on paper sources and consumable products by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Consumables Information.

a. Paper: Displays the paper size, the paper type and the

approximate amount of paper remaining in the paper source. Information on the optional paper cassettes are displayed only if these options are installed.

b. Toner: Indicates the remaining service lives of the toner cartridges.

The toner icon flashes when the toner cartridge has some error or has neared the end of its service life.

c. Photoconductor Unit Indicates the remaining service life of the photoconductor

unit. The unit icon flashes when the imaging unit has some error or has neared the end of its service life.

d. Order Online button: Clicking this button enables you to order consumables

online. See "Order Online" on page 74 for details.

e. Close button: Clicking this button closes the dialog box.

Note:

You can see the status of the printer or information about jobs by clicking on the respective tab.

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Job Information

You can check job information by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Job Information.

a. Job Name: Displays the user’s print job names. Other user’s print jobs are

displayed as --------.

b. Status: Waiting: The print job which is waiting to be printed.

Spooling: The print job which is being spooled on your

computer.

Deleting: The print job which is being deleted.

Printing: The print job which is printed currently.

Completed: Displays only your jobs that have finished

printing.

Canceled: Displays only your jobs that have been canceled

printing.

c. User: Displays the user name.

d. Computer: Displays the name of the computer that sent the print job.

e. Cancel Job button: Selecting a print job and clicking this button cancels the selected

print job.

f. Close button Clicking this button closes the dialog box.

g. Refresh button: Clicking this button refreshes the information on this menu.

h. Display Settings

button

Displays the Display Settings dialog box to select items and the order they are displayed on the Job Information screen to be displayed.

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Note:

You can see the status of the printer or information about consumables by clicking on the respective tab.

Note for Windows XP/XP x64 users:

Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function.

The Job Information tab is available when the following connections are used:

Server and Client Environments:

❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR

connection with Windows XP, XP x64, Me, 98, or 2000 clients.

❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 Standard

TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000.

❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet

Print TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000 clients.

Client only Environments:

❏ When using the LPR connection (in Windows XP, XP x64, 2000, Server 2003, or Server

2003 x64).

❏ When using the Standard TCP/IP connection (in Windows XP, XP x64, 2000, Server

2003, or Server 2003 x64).

❏ When using the EpsonNet Print TCP/IP connection (in Windows XP, XP x64, Me, 98,

2000, Server 2003, or Server 2003 x64).

Note:

You cannot use this function in the following situations:

❏ When using an optional Ethernet interface card that does not support the Job Management

function.

❏ When the NetWare connections do not support the Job Management function.

❏ When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job

Management menu.

❏ Note that if the user account used to log on to a client is different from the user account used to

connect to the server, the Job Management function is not available.

Note on deleting print jobs:

You cannot delete the print job spooling on client computers running Windows Me or 98 using EPSON Status Monitor when the following connections are used:

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❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection.

❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 standard TCP/IP

connection.

❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet Print

TCP/IP connection.

Notice Settings

You can make specific monitoring settings by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Notice Settings. The Notice Settings dialog box appears.

a. Monitor the printer status

check box:

b. More Settings button: Displays the More Settings dialog box to set how to

c. Pop-up Notice: Sets the notification to be displayed.

d. Allow monitoring of the

shared printers check box:

e More Settings button: Displays the More Settings dialog box to set how to

When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed.

display the tray icon.

When this check box is selected, a shared printer can be monitored by other computers.

If you connect the printer via a server with Windows Point & Print and the server and the client are both Windows XP or later, it communicates with the OS communication function. Therefore you can monitor the printer without selecting this check box.

communicate with the shared printer.

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f. Display the Order Online

window automatically check

box:

When this check box is selected, the Order Online window appears automatically when a consumable becomes low or reaches end of service life and keeps appearing once a day until the consumable is replaced.

g. Display once a day when a

consumable is low check box:

h. Display only when a

consumable first becomes low check box:

i. More Settings button: Displays the More Settings dialog box in which you can

j. Monitor Settings button: Displays the Monitor Settings dialog box to set the

k. Cancel button: Click this button to exit the dialog box without saving the

l. OK button: Click this button to save the settings and to exit the dialog

When this radio button is selected, the Order Online window appears automatically once a day when you start printing or display the status by accessing EPSON Status Monitor.

When this radio box is selected, the Order Online window appears automatically only when a consumable first becomes low.

set the URL for placing an order appears.

monitoring interval.

settings.

box.

Order Online

You can order consumables online by right-clicking the tray icon on the taskbar, then selecting your printer name, then clicking Order Online. The Order Online dialog box appears.

Note:

❏ You can also order consumables online by clicking the Order Online button on the EPSON

Status Monitor dialog box. The Order Online dialog box appears.

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❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic

Settings tab in the printer driver.

a. Text box: Displays the consumables and codes.

b. Order Now/Find Dealer

button:

c. Consumables button: Displays the consumables information.

d. Close button: Closes the dialog box.

e. Do not display this window

automatically until a consumable becomes low or reaches end of service life

check box:

Connects to the URL where you can place an order and find the dealer nearest you.

When you click this button, a confirmation window asking if you wish to connect to the Web site appears. If you do not want this window to appear, select the Do not display the confirmation message before connecting check box in the More Settings dialog box. The More Settings dialog box appears by clicking the More Settings button in the Notice Settings dialog box.

When this check box is selected, the Order Online window appears automatically only when a consumable first becomes low or reaches end of service life.

Tray Icon Settings

You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar. The menu that appears by double-clicking the tray icon when no printing job is being processed depends on the settings you select. Follow the steps below to set the tray icon settings.

1. Right-click the tray icon on the taskbar, then select Tray Icon Settings.

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2. Confirm that your printer is selected. Select the menu you wish to display from the

Information to display drop-down list. Then click OK.

Note:

You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your printer’s name.

Setting Up the USB Connection

The USB interface that comes with your printer complies with Microsoft Plug and Play (PnP) USB specifications.

Note:

❏ Only PC systems equipped with a USB connector and running Windows XP, XP x64, Me, 98,

2000, Server 2003, or Server 2003 x64 support the USB interface.

❏ Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your

computer to the printer.

❏ Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.

❏ USB 2.0 is applied for Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64 operating

systems. If your operating system is Windows Me or 98, use USB 1.1 interface.

1. Access the printer driver.

2. For Windows Me or 98, click the Details tab.

For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, click the Ports tab.

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3. For Windows Me or 98, select the EPUSBX:(your printer name) USB port from the Print

to the following port drop-down list. For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select the USBXXX USB port in the list on the Ports tab.

Note:

This screen may vary depending on your operating system version.

4. Click OK to save the settings.

Canceling Printing

If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When the printer’s icon is displayed on the taskbar, follow the instructions below to cancel the printing.

Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu.

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After the last page is output, the Print (green) light on the product turns on.

The current job is canceled.

Note:

You can also cancel the current print job that is sent from your computer, by pressing the y Cancel button on the product’s control panel. When canceling the print job, be careful not to cancel print jobs sent by other users.

Uninstalling the Printer Software

When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer software beforehand.

Uninstalling the printer driver

1. Quit all applications.

2. Click Start, point to Settings, then click Control Panel.

For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control Panel, then click Add or Remove Programs.

3. Double-click the Add/Remove Programs icon.

For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or Remove Programs icon.

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4. Select EPSON Printer Software, then click Add/Remove.

For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON Printer Software, then click Change/Remove.

5. Click the Printer Model tab, select your printer’s icon.

6. Click the Utility tab, and confirm that the check box for the printer software you want to

uninstall is selected.

Note:

If you wish to uninstall only EPSON Status Monitor, select the EPSON Status Monitor check box.

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7. To uninstall, click OK.

Note:

You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the printer status from EPSON Status Monitor of other printers.

8. Follow the on-screen instructions.

Uninstall the USB device driver

When you connect the product to your computer with a USB interface cable, the USB device driver is also installed. When you uninstalled the printer driver, you also need to uninstall the USB device driver.

Follow the steps below to uninstall the USB device driver.

Note:

❏ Uninstall the printer driver before uninstalling the USB device driver.

❏ Once you uninstalled the USB device driver, you cannot access any other Epson printers

connected with a USB interface cable.

1. Follow steps 1 through 3 of "Uninstalling the printer driver" on page 78.

2. Select EPSON USB Printer Devices, then click Add/Remove.

Note:

❏ EPSON USB Printer Devices appears only when the product is connected to Windows Me

or 98 with a USB interface cable.

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❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not

appear. Follow the steps below to run the “Epusbun.exe” file in the CD-ROM that comes with your printer.

1.Insert the CD-ROM in your computer’s CD-ROM drive.

2.Access the CD-ROM drive.

3.Double-click the Win9x folder.

4.Double-click the Epusbun.exe icon.

3. Follow the on-screen instructions.

Sharing the Printer on a Network

Sharing the printer

This section describes how to share the printer on a standard Windows network.

The computers on a network can share a printer that is directly connected to one of them. The computer that is directly connected to the printer is the print server, and the other computers are the clients which need permission to share the printer with the print server. The clients share the printer via the print server.

According to the versions of Windows OS and your access rights on the network, perform the appropriate settings of the print server and clients.

Setting the print server

❏ For Windows Me or 98, see "Setting up your printer as a shared printer" on page 82.

❏ For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, see "Using an

additional driver" on page 83.

Setting the clients

❏ For Windows Me or 98, see "With Windows Me or 98" on page 87.

❏ For Windows XP, XP x64, or 2000, see "With Windows XP, XP x64, or 2000" on page

88.

Note:

❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can

be monitored on the print server. See "Notice Settings" on page 73.

❏ When you are using shared printer in a Windows Me or 98 environment, on the server,

double-click the Network icon in Control panel and make sure that the “File and printer sharing for Microsoft Networks” component is installed, then on the server and clients, make sure that the “IPX/SPX-compatible Protocol” or the “TCP/IP Protocol” is installed.

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❏ The print server and clients should be set on the same network system, and they should be

under the same network management beforehand.

Setting up your printer as a shared printer

When the print server’s OS is Windows Me or 98 follow the steps below to set the print server.

1. Click Start, point to Settings, then click Control Panel.

2. Double-click the Network icon.

3. Click File and Print Sharing on the Configuration menu.

4. Select the I want to be able to allow others to print to my printer(s). check box, then

click OK.

5. Click OK to apply the settings.

Note:

❏ When “Insert the Disk” appears, insert the Windows Me or 98 CD-ROM in the computer.

Click OK, then follow the on-screen instructions.

❏ When the prompt to restart the computer appears, restart the computer, then continue with

the settings.

6. Double-click the Printers icon on the control panel.

7. Right-click your printer’s icon, then click Sharing in the menu that appears.

8. Select Shared As, type the name in the Share Name box, then click OK. Type a

Comment and Password if needed.

Note:

❏ Do not use spaces or hyphens for the share name, or an error may occur.

❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer

can be monitored on the print server. See "Notice Settings" on page 73.

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You need to set the client computers so that they can use the printer on a network. See the following pages for details:

❏ "With Windows Me or 98" on page 87

❏ "With Windows XP, XP x64, or 2000" on page 88

Using an additional driver

When the print server’s OS is Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, you can install the additional drivers on the server. The additional drivers are for client computers that have different OS from the server.

Follow the steps below to set a Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as a print server, then install the additional drivers.

Note:

You must access Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as the Administrators of the local machine.

1. For a Windows 2000 print server, click Start, point to Settings, then click Printers.

For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, click Start, point to Printers and Faxes.

2. Right-click your printer’s icon, then click Sharing in the menu that appears.

For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu appears, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-screen instructions.

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3. For a Windows 2000 print server, select Shared as, then type the name in the Share

Name box.

For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, select Share this printer, then type the name in the Share name box.

Note:

Do not use spaces or hyphens for the Share name, or an error may occur.

4. Select the additional drivers.

Note:

If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3.

On the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server

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Click Additional Drivers.

Select Windows being used for clients, then click OK.

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Server Name Client OS Driver

Windows 2000 Windows Me or 98 clients Intel Windows 95 or 98

Windows XP or 2000 clients Intel Windows 2000

Windows XP

Windows Me or 98 clients Intel Windows 95, 98 and Me

Windows XP or 2000 clients Intel Windows 2000 or XP

Windows XP x64 clients x64 Windows XP

Windows XP x64, Server 2003, or Server 2003 x64

The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service

Pack 2, Windows 2003 Service Pack 1, or later.

Windows Me or 98 clients x86 Windows 95, Windows98,

and Windows Millennium Edition

Windows XP or 2000 clients x86 Windows 2000, Windows

XP and Windows Server 2003

Windows XP x64 clients x64 Windows XP and Windows

Server 2003

Note:

❏ You do not have to install the additional drivers noted below, because these drivers are

preinstalled. Intel Windows 2000 (for Windows 2000) Intel Windows 2000 or XP (for Windows XP) x86 Windows 2000, Windows XP and Windows Server 2003 (for Windows Server 2003) x64 Windows XP and Windows Server 2003 (for Windows XP x64 or Windows Sever 2003 x64 edition)

❏ Do not select additional drivers other than the drivers listed in the above table. The other

additional drivers are not available.

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Setting up clients

This section describes how to install the printer driver by accessing the shared printer on a network.

Note:

❏ To share the printer on a Windows network, you need to set the print server. For details, see

"Setting up your printer as a shared printer" on page 82 (Windows Me or 98) or "Using an additional driver" on page 83 (Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64).

❏ This section describes how to access the shared printer on a standard network system using

the server (Microsoft workgroup). If you cannot access the shared printer due to the network system, ask the administrator of the network for assistance.

❏ This section describes how to install the printer driver by accessing the shared printer from the

Printers folder. You can also access the shared printer from Network Neighborhood or My Network on the Windows desktop.

❏ You cannot use the additional driver on the server system OS.

❏ When you want to use EPSON Status Monitor at a client, you have to install EPSON Status

Monitor from the CD-ROM with administrator privileges in each client.

With Windows Me or 98

Follow the steps below to set Windows Me or 98 clients.

1. Click Start, point to Settings, then click Printers.

2. Double-click the Add Printer icon, then click Next.

3. Select Network printer, then click Next.

4. Click Browse, and the Browse for Printer dialog box appears.

Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in the network path or queue name.

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5. Click the computer or server that is connected to the shared printer, and the name of

the shared printer, then click OK.

Note:

The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.

6. Click Next.

Note:

❏ If the printer driver is installed in the client beforehand, you need to select the new printer

driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message.

❏ If the print server’s OS is Windows Me or 98 or the additional driver for Windows Me or 98

is installed in the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server, go to the next step.

❏ If the additional driver for Windows Me or 98 is not installed in the Windows XP, XP x64,

2000, Server 2003, or Server 2003 x64 print server, go to "Installing the printer driver from the CD-ROM" on page 91.

7. Make sure of the name of the shared printer, then select whether to use the printer as

the default printer or not. Click Next, then follow the on-screen instructions.

Note:

You can change the shared printer’s name so that it appears only on the client computer.

With Windows XP, XP x64, or 2000

Follow the steps below to set Windows XP, XP x64, or 2000 clients.

You can install the printer driver for the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator.

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1. For Windows 2000 clients, click Start, point to Settings, and click Printers.

For Windows XP or XP x64 clients, click Start, point to Printers and Faxes.

2. For Window 2000, double-click the Add Printer icon, then click Next.

For Windows XP or XP x64 click Add a printer in the Printer Tasks menu.

3. For Windows 2000, select Network printer, then click Next. For Windows XP or XP

x64, select A network printer, or a printer attached to another computer, then click Next.

4. For Windows 2000, type the name of the shared printer, then click Next.

Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared

printer)\(the shared printer’s name)” in network path or queue name.

❏ You do not necessarily need to type the name of the shared printer.

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For Windows XP or XP x64, select Browse for a printer.

5. Click the icon of the computer or server that is connected to the shared printer, and the

name of the shared printer, then click Next.

Note:

❏ The name of the shared printer may be changed by the computer or server that is

connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.

❏ If the printer driver is installed in the client beforehand, you need to select either the new

printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message.

❏ If the additional driver for Windows XP, XP x64, or 2000 is installed in the Windows XP, XP

x64, 2000, Server 2003, or Server 2003 x64 print server, go to the next step.

❏ If the print server’s OS is Windows Me or 98, go to "Installing the printer driver from the

CD-ROM" on page 91.

6. Select whether to use the printer as the default printer or not, then click Next.

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7. Make sure of the settings, then click Finish.

Installing the printer driver from the CD-ROM

This section describes how to install the printer driver in the clients when setting the network system as follows:

❏ The additional drivers are not installed in the Windows XP, XP x64, 2000, Server 2003,

or Server 2003 x64 print server.

❏ The print server’s OS is Windows Me or 98 and the client’s OS is Windows XP, XP x64,

or 2000.

The on-screen displays on the following pages may differ depending on the version of Windows OS.

Note:

❏ When installing in Windows XP, XP x64, or 2000 clients, you must access Windows XP, XP

x64, or 2000 as the Administrator.

❏ If the additional drivers are installed or the computers of the server and clients use the same

OS, you do not have to install the printer drivers from the CD-ROM.

1. Access the shared printer and a prompt may appear. Click OK, then follow the

on-screen instructions to install the printer driver from the CD-ROM.

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2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer

driver for clients is located, then click OK.

When installing drivers in Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP, XP x64, Server 2003, or Server 2003 x64) and continue installing.

The folder name differs depending on the OS being used.

Client’s OS Folder Name

Windows Me or 98 \<Language>\WIN9X

Windows 2000 or XP \<Language>\WINXP_2K

Windows XP x64 \<Language>\WINXP64

3. Select the name of the printer, click OK, then follow the on-screen instructions.

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Chapter 5

Using the Printer Software with Macintosh

About the Printer Software

The printer driver lets you choose from a wide variety of settings to get the best results from your printer. EPSON Status Monitor lets you check the status of your printer. See "Monitoring Your Printer using EPSON Status Monitor" on page 107 for more information.

Note:

❏ Mac OS X refers to Mac OS X 10.2.8 or later.

❏ Instructions in this section that are common to all operating systems are for Mac OS X 10.3 as

an example. They may slightly differ from what actually appears on your screen depending on your operating system; however, the functions are the same.

❏ You have to re-install the printer driver after major operating system updates such as OSX 10.3

to 10.4, but you do not have to re-install it for minor updates such as 10.3.1 to 10.3.2.

Accessing the printer driver

To control your printer and change its settings, use the printer driver. The printer driver allows you to easily make all the print settings, including paper source, paper size, and orientation.

Mac OS X

To access the printer driver, register your printer in Printer Setup Utility (for Mac OS X

10.3 and 10.4) or Print Center (for Mac OS X 10.2), click Print on the File menu of any application, then select your printer.

From an application

❏ To open the Paper Setting dialog box, select Page Setup from the File menu on any

application.

❏ To open the Basic Settings tab, select Print from the File menu on any application.

Note:

The printer driver’s online help provides details on printer driver settings.

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Making Changes to Printer Settings

Making the print quality settings

Choosing the print quality by using the Automatic setting

You can change the print quality of printouts to favor speed or detail. There are two levels of print out, Fast and Fine. Fine provides high quality, precise printing, but requires more memory and slows the printing speed.

When Automatic is selected on the Basic Settings tab, the printer driver takes care of all detailed settings according to the color setting you select. Color and resolution are the only settings you need to make. You can change other settings such as paper size or orientation in most applications.

For Mac OS X users

1. Open the Print dialog box.

2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.

3. Click Automatic, then choose the desired printing resolution from the drop-down list.

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Using the predefined settings

The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation documents or images taken by a video or digital camera.

Follow the steps below to use the predefined settings.

For Mac OS X users

1. Open the Print dialog box.

2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.

3. Select Advanced. You will find the predefined settings in the list on the right of

Automatic.

4. Select the most appropriate setting from the list according to the type of document or

image you want to print.

When you choose a predefined setting, other settings such as Printing Mode, Screen, and Color Management are set automatically. Changes are shown in the Summary drop-down list in the Print dialog box.

Note:

The printer driver’s online help provides details on printer driver settings.

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Customizing print settings

Your printer provides for customized print settings if you need more control over the printout, want to make the most detailed settings available, or just want to experiment.

Follow the steps below to customize your print settings.

For Mac OS X users

1. Open the Print dialog box.

2. Select Printer Settings from the drop-down list, and select Basic Settings tab.

3. Click Advanced, then click More Settings. The following dialog box appears.

4. Choose Color or Black as the Color setting.

5. Choose the desired print quality from the drop-down list.

Note:

When making the other settings, click the button for details on each setting.

6. Click OK to apply the settings and return to the Basic Settings dialog box.

Note:

For details on each setting, see the online help.

Saving your settings

For Mac OS X users

Use the following procedures to save your custom settings.

Save your custom settings by Save or Save As in the Preset on the Print dialog box. Type a name for your custom settings in the name box. Your settings will be saved with this name in the Preset drop-down list.

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Note: The Custom Setting option is a standard feature of Mac OS X.

Resizing printouts

You can enlarge or reduce the size of your documents during printing according to the specified paper size.

For Mac OS X users

Note:

This function is not available with Mac OS X 10.2 and 10.3.

1. Open the Print dialog box.

2. Select Paper Handling from the drop-down list.

3. Select Scale to fit paper size and select the desired paper size from the drop-down

list.

Note:

❏ If you select Scale down only, your documents are not enlarged even if you select the large

paper size.

❏ The Paper Handling settings are a standard feature of Mac OS X 10.4.

Modifying the print layout

You can print either two or four pages onto a single page and to specify the printing order, automatically resizing each page to fit the specified paper size by using Layout printing. You can also choose to print documents surrounded by a frame.

For Mac OS X users

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1. Open the Print dialog box.

2. Select Layout from the drop-down list.

3. Select the number of pages you want to print on one sheet of paper from the drop-down

list.

4. Click Print to start printing.

Note: The Layout settings are a standard feature of Mac OS X.

Using a watermark

Follow the steps below to use a watermark on your document. In the Layout dialog box, you can select from a list of predefined watermarks, or you can select a image file (PDF, PNG, or JPG) or text file as your own custom watermark. For example, you can select the size, intensity, and position of your watermark.

For Mac OS X users

1. Open the Print dialog box.

2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.

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3. Click Stamp Function.

4. Select the Watermark check box, then click Watermark Settings.

5. Select a watermark from the Watermark drop-down list.

6. Select the location on the page where you want to print the watermark by dragging the

watermark image on the preview window. To resize the watermark, drag its handle.

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7. Adjust the image density of the watermark with the Intensity slide bar.

8. You can rotate custom text watermarks by inputting the degrees in the Angle box. Or

select the Rotate by mouse check box, then rotate the text watermark with the pointer on the preview window.

9. Click OK to apply the settings.

Making a new watermark

You can make a new text or bitmap watermark with the following procedures.

To make a text watermark

For Mac OS X users

1. Open the Print dialog box.

2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.

3. Click Stamp Function.

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EPSON CX21N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks

Copyright

Trademarks

Contents

Safety Instructions

Safety

Warnings, cautions, and notes

Safety precautions

Important Safety Instructions

Safety Information

Power on/off cautions

Getting to Know Your Product

Where to Find Information

Where to Find Information

Product Parts

Front view

Rear view

Inside the product

Scanner parts

Control panel

Options and Consumable Products

Options

Consumable products

Product Features and Various Options

Product Features

About the EPSON AcuLaser CX21 series

High-quality printing

Pre-defined color settings in the printer driver

Toner save mode

Resolution Improvement Technology

Wide variety of fonts

Adobe PostScript 3 Mode

PCL Emulation Mode

Various Options

Fit to page printing

Pages per sheet printing

Watermark printing

Header/Footer printing

Paper Handling

Paper Sources

MP tray

Optional 500-Sheet Paper Cassette Unit

Selecting a paper source

MP tray

Loading Paper

Optional Paper Cassette

Output tray

Printing on Special Media

EPSON Color Laser Paper

EPSON Color Laser Transparencies

EPSON Color Laser Coated Paper

Envelopes

Labels

Thick paper and extra thick paper

Loading a custom paper size

Using the Printer Software with Windows

About the Printer Software

Accessing the printer driver

Making Changes to Printer Settings

Making the print quality settings

Duplex printing

Displaying information about consumables with the printer driver

Ordering Consumables

Resizing printouts

Modifying the print layout

Using a watermark

Using headers and footers

Making Extended Settings

Making Optional Settings

Monitoring Your Printer Using EPSON Status Monitor

Installing EPSON Status Monitor

Accessing EPSON Status Monitor

Information on EPSON Status Monitor

Simple Status

Detailed Status

Consumables Information