Epson CX11 User Manual

Color Laser product

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third partie s for damages, losses, costs, or expenses incur red by purchaser or third parties as a result of: accide nt, misuse, or abuse of this product or unauthorize d modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corp oration and its affiliates sha ll not be liable against any d amages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries. Apple and Macintosh are registered trademarks of Apple Computer, Inc.

EPSON is registered a trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation.

General Not ice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Where to Find Information

Safety Instructions Sheet

Provides you with important safety information about this product. Read this sheet before assembling the product.

Setup Guide

Provides you with information on assembling the product, setting up the fax basic settings, and installing the software that came with the product.

User’s Guide (this manual)

Provides you with detailed information on the product’s functions, optional products, maintenance, troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.You need to install this guide from Network software CD-ROM to your computer’s hard disk before referring to it.

Basic Operation Guide

Provides you with solutions for paper jam problems about your product, and information on the control panel, copy and fax operations you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the product.

Online Help for product software

Click Help for detailed information and instructions on the software that controls your product. Online help is automatically installed when you have installed the software CD-ROM.

Note:

The illustrations in this guide are for EPSON AcuLaser CX11F unless otherwise indicated.

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Warnings, cautions, and notes . . . . . . . . . . . . . . . . . . . . . . . . . 17

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power on/off cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 1 Getting to Know Your Printer

Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Inside the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Scanner parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

About the EPSON AcuLaser CX11 series . . . . . . . . . . . . . . . . 32

High-quality printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Pre-defined color settings in the printer driver . . . . . . . . . . . 32

Toner save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Resolution Improvement Technology and

Enhanced MicroGray technology. . . . . . . . . . . . . . . . . . . . . 33

Chapter 2 Printer Features and Various Printing Options

Various Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Pages per sheet printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 3 Paper Handling

Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Optional 500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . .38

Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Optional Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

EPSON Color Laser Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . .48

EPSON Color Laser Coated Paper. . . . . . . . . . . . . . . . . . . . . . .50

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Thick paper and extra thick paper. . . . . . . . . . . . . . . . . . . . . . .54

Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Chapter 4 Using the Printer Software with Windows

About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .58

Making the print quality setting. . . . . . . . . . . . . . . . . . . . . . . . .58

Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Setting information about consumables . . . . . . . . . . . . . . . . . .82

Monitoring Your Printer Using EPSON Status Monitor 3 . . . . . . .83

Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . .83

Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . . .87

Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . .92

Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Job Management function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Stopping monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Monitored Printers settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . 104

Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . 107

Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting up your printer as a shared printer . . . . . . . . . . . . . . 110

Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Installing the printer driver from the software

CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Chapter 5 Using the Printer Software with Macintosh

About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . 126

Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . 126

Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Monitoring Your Printer using EPSON Status Monitor 3 . . . . . . 138

Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . 138

Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . 140

Setting Monitoring Preferences. . . . . . . . . . . . . . . . . . . . . . . . 142

Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Using the Job Management function . . . . . . . . . . . . . . . . . . . 145

Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Chapter 6 Scanning

About the Scanner Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

TWAIN-compliant applications. . . . . . . . . . . . . . . . . . . . . . . .151

Accessing EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Setting Your Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Document table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Auto Document Feeder (fax model only) . . . . . . . . . . . . . . . .159

Scanning an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Saving a Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

From a TWAIN-compliant application. . . . . . . . . . . . . . . . . .164

Using EPSON Scan directly . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Selecting the Scanning Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Choosing appropriate scanning mode . . . . . . . . . . . . . . . . . .169

Changing the scanning mode. . . . . . . . . . . . . . . . . . . . . . . . . .171

Making Changes to Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . .171

Make suitable settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Create beautiful reproductions. . . . . . . . . . . . . . . . . . . . . . . . .183

Scan multiple images simultaneously. . . . . . . . . . . . . . . . . . .188

Using the Preview Window in EPSON Scan. . . . . . . . . . . . . . . . . .193

Preview images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Using marquees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Uninstalling the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . . . .199

Using the Start Button on the Control Panel . . . . . . . . . . . . . . . . . .202

Scanning to your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Assigning a different application on Windows. . . . . . . . . . .205

Canceling Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Scanning in a Network Environment. . . . . . . . . . . . . . . . . . . . . . . .210

Starting EPSON Scan settings. . . . . . . . . . . . . . . . . . . . . . . . . .210

Scanning an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Setting up a client computer. . . . . . . . . . . . . . . . . . . . . . . . . . .214

Using the Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Accessing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Chapter 7 Copying

Setting Originals to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Canceling Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Making Changes to Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 234

Changing the number of copies . . . . . . . . . . . . . . . . . . . . . . . 234

Selecting the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Adjusting the density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Adjusting the RGB color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Specifying the zoom ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Making 2 pages per sheet copies. . . . . . . . . . . . . . . . . . . . . . . 241

Reset the copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Restrictions on Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Chapter 8 Faxing (Fax Model Only)

Setting Originals to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Basics of sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Sending faxes using the speed-dial function. . . . . . . . . . . . . 248

Sending faxes using the one-touch function . . . . . . . . . . . . . 250

Sending faxes using group-dial function. . . . . . . . . . . . . . . . 251

Sending faxes by dialing from a telephone . . . . . . . . . . . . . . 253

Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Output paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Basics of receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . 257

Receiving faxes using fax polling . . . . . . . . . . . . . . . . . . . . . . 257

Making Changes to Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Selecting the appropriate settings. . . . . . . . . . . . . . . . . . . . . . 258

Document size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Polling Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Overseas transmission mode. . . . . . . . . . . . . . . . . . . . . . . . . . 260

Changing outgoing faxes settings. . . . . . . . . . . . . . . . . . . . . . 261

Changing incoming faxes settings . . . . . . . . . . . . . . . . . . . . . .263

Managing Communication Setup Function . . . . . . . . . . . . . . . . . .264

Printing report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Fax Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Canceling a fax job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Using the EPSON Speed Dial Utility

(for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Using the Setup menu on the control panel . . . . . . . . . . . . . .272

Chapter 9 Using the Control Panel

Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Mode Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Print mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Copy mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Fax mode (fax model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

Scan mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288

When to make Setup menu settings . . . . . . . . . . . . . . . . . . . .288

How to access the Setup menu settings . . . . . . . . . . . . . . . . .289

Setting menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Support Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

Printer Adjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299

Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301

Reception Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301

Speed Dial Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Communication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Canceling printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Canceling scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Canceling copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Canceling faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Scanner error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Fax error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Copier error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

System error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Chapter 10 Installing Options

Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Installing the optional paper cassette unit. . . . . . . . . . . . . . . 326

Removing the optional paper cassette unit. . . . . . . . . . . . . . 330

Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 335

Chapter 11 Maintenance and Transportation

Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

Replacing a toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . 343

Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Cleaning the exposure window . . . . . . . . . . . . . . . . . . . . . . . 355

Cleaning the document table. . . . . . . . . . . . . . . . . . . . . . . . . . 355

Cleaning the ADF pickup roller. . . . . . . . . . . . . . . . . . . . . . . .356

Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357

For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357

For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

Finding a place for the product . . . . . . . . . . . . . . . . . . . . . . . .361

Chapter 12 Other Problems

Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363

Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .363

Jam C (cover C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364

Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369

Jam MP (MP tray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Jam LC/G (optional paper cassette and cover G) . . . . . . . . .376

When transparencies are jammed at the MP tray . . . . . . . . .379

Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . .381

Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .383

Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . .383

Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384

Paper does not feed from the optional paper cassette . . . . .385

Feed jam when using the optional paper cassette . . . . . . . . .385

An installed option cannot be used . . . . . . . . . . . . . . . . . . . . .386

Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386

USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386

Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .387

Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . .387

Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393

Chapter 13 Printing Problems

Printer Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395

The Print light does not turn on. . . . . . . . . . . . . . . . . . . . . . . .395

The product does not print (Print light off) . . . . . . . . . . . . . .395

The Print light is on but nothing prints. . . . . . . . . . . . . . . . . .396

The Order Online function does not work . . . . . . . . . . . . . . .397

Information about consumables on the screen may differ

slightly from the actual consumables . . . . . . . . . . . . . . . . 397

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Printout is garbled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

The printout color differs when printed from different

printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

The color looks different from what you see on

the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . 401

White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . 401

Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . 402

Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . 402

Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

Areas are missing in the printed image . . . . . . . . . . . . . . . . . 404

Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 405

The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 406

The non-printed side of the page is dirty . . . . . . . . . . . . . . . 407

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Insufficient memory for current task . . . . . . . . . . . . . . . . . . . 408

Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 408

Chapter 14 Scanning Problems

Scanner Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

The Print light does not come on.. . . . . . . . . . . . . . . . . . . . . . 409

The product does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Pressing the Start button does not start scanning. . . . . . . . . 410

Pressing the Start button in a Mac OS X environment

starts the Classic mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

You cannot scan multiple images. . . . . . . . . . . . . . . . . . . . . . 411

Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

You cannot start EPSON Scan. . . . . . . . . . . . . . . . . . . . . . . . . 411

The scanner software does not work properly. . . . . . . . . . . 412

Scanned Image Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

The edges of a document are not scanned.. . . . . . . . . . . . . . .413

The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . .413

Document is not scanned or only a few dots appear as

the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414

A line of dots is always missing from the scanned

image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414

A line of dots always appears in the scanned image. . . . . . .414

Black vertical lines appear on the scanned image or

the image is all black.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414

When scanning an original, straight lines in the image

come out jagged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415

The image is distorted or blurred. . . . . . . . . . . . . . . . . . . . . . .415

Colors are patchy or distorted at the edges of the image. . .416

The image is dark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .416

Moiré (cross-hatch) patterns appear in the scanned

image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .417

Poor character recognition during OCR scanning. . . . . . . . .418

The image is larger or smaller than the original.. . . . . . . . . .418

Scanned images cannot be printed or come out garbled

when printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .418

Colors differ from the original.. . . . . . . . . . . . . . . . . . . . . . . . .419

Images cannot be located properly in the Thumbnail

preview.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420

The scanned image differs from the original.. . . . . . . . . . . . .420

Color Matching Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421

Colors on your monitor are different from those in

the original image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421

Printed colors are different from those in the original

image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421

ADF Scanning Problems (Fax Model only) . . . . . . . . . . . . . . . . . . .422

A blank copy is output even though an original is set on

the Auto Document Feeder during scanning. . . . . . . . . . .422

You cannot scan using the Auto Document Feeder. . . . . . . .422

Paper jams in the Auto Document Feeder.. . . . . . . . . . . . . . .423

You cannot scan multiple documents. . . . . . . . . . . . . . . . . . .424

Chapter 15 Copying Problems

Copy Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

The product does not copy . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

Copy Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

Printout is not fine enough . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

The information on the back side or background color is

printed on the copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

Copies are blank, or images are missing or faded . . . . . . . . 428

Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 429

The background is dark and dirty . . . . . . . . . . . . . . . . . . . . . 429

Black vertical lines appear on the scanned image or

the image is all black. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

The scanned area is inappropriate.. . . . . . . . . . . . . . . . . . . . . 430

A blank copy is output even though an original is set on

the Auto Document Feeder during scanning. . . . . . . . . . 430

ADF Copying Problems (Fax Model Only) . . . . . . . . . . . . . . . . . . 431

Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . 431

You cannot scan using the Auto Document Feeder. . . . . . . 433

High quality color copy stops halfway . . . . . . . . . . . . . . . . . 433

Chapter 16 Faxing Problems

Sending and Receiving Faxes Problems . . . . . . . . . . . . . . . . . . . . . 434

The document stops feeding during faxing . . . . . . . . . . . . . 434

The product is receiving faxes but not sending them . . . . . 435

Outgoing fax calls keep dialing. . . . . . . . . . . . . . . . . . . . . . . . 435

Faxes you send are not arriving . . . . . . . . . . . . . . . . . . . . . . . 435

Incoming fax calls are not being answered . . . . . . . . . . . . . . 436

Faxes are transmitting or being received very slowly . . . . . 436

A blank copy is output even though an original is set on

the Auto Document Feeder during scanning. . . . . . . . . . 437

Time setting is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

Black vertical lines appear on the scanned image or

the image is all black. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

The scanned area is inappropriate.. . . . . . . . . . . . . . . . . . . . . 438

Faxes are not printing or are printing incorrectly . . . . . . . . .438

Received faxes are too light or are printing only on half

of the page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .438

Reports are not printing correctly . . . . . . . . . . . . . . . . . . . . . .439

Appendix A Customer Support

Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .440

Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .441

Appendix B Technical Specifications

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .442

Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .442

Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . .443

Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .448

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .448

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .449

Standards and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452

USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452

Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453

Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .454

Optional 500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . .454

Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455

Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455

Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456

Appendix C Working with Fonts

EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . .458

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .460

Installing EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . . . . .460

Printing with EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . 461

BarCode Font specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Appendix D Notices

Notice for Windows XP Service Pack 2 Users . . . . . . . . . . . . . . . . 477

Unblocking EEventManager . . . . . . . . . . . . . . . . . . . . . . . . . . 477

Unblocking LicenseCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478

Notice for EPSON AcuLaser CX11NF or EPSON AcuLaser

CX11F Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Sending Faxes by Dialing from a Telephone. . . . . . . . . . . . . 479

Receiving Faxes When You Hear Fax Tones. . . . . . . . . . . . . 479

Receiving Faxes Using Fax Polling. . . . . . . . . . . . . . . . . . . . . 479

Paper Sources When Receiving Faxes . . . . . . . . . . . . . . . . . . 480

Printing Fax Sender Information. . . . . . . . . . . . . . . . . . . . . . . 480

Glossary

Index

Safety Information

Warnings, cautions, and notes

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of your product.

Safety precautions

Be sure to follow the precautions carefully to ensure safe, efficient operation:

❏ Because the product weighs approximately 33.1 kg (73 lb) for

EPSON AcuLaser CX11NF/CX11F, and 30.9 kg (68.1 lb) for EPSON AcuLaser CX11N/CX11, excluding consumable products, one person should not lift or carry it. Two people should carry the product, lifting it by the correct positions as shown below.

Warning:

Be very careful when lifting the product as the rear side is

heavier than the front.

❏ Be careful not to touch the fuser, which is marked CAUTION

HIGH TEMPERATURE, or the surrounding areas. If the product

has been in use, the fuser and the surrounding areas may be very hot.

* CAUTION HIGH TEMPERATURE

a. fuser unit b. cover B c. cover C

❏ Do not insert your hand deep into the fuser unit as some

components are sharp and may cause injury.

❏ Avoid touching the components inside the product unless

instructed to do so in this guide.

❏ Never force the product’s components into place. Although

the product is designed to be sturdy, rough handling can damage it.

❏ When handling a toner cartridge, always place them on a

clean, smooth surface.

❏ Do not attempt to modify a toner cartridge or take them apart.

They cannot be refilled.

❏ Do not touch the toner. Keep the toner away from your eyes.

❏ Do not dispose of used toner cartridge, photoconductor units,

or fuser units in fire, as they can explode and cause injury. Dispose of them according to local regulations.

❏ If toner is spilled, use a broom and dustpan or a damp cloth

with soap and water to clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge after

moving it from a cool to a warm environment to prevent damage from condensation.

❏ When removing the photoconductor unit, avoid exposing it

to room light for more than five minutes. The unit contains a blue-colored light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the unit out of the product for long periods, cover it with an opaque cloth.

❏ Be careful not to scratch the surface of the drum and belt.

When you remove the photoconductor unit from the product, always place the unit on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

❏ To get the best print quality, do not store the photoconductor

unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.

❏ Be sure to keep consumable components out of the reach of

children.

❏ Do not leave jammed paper inside the product. This can cause

the product to overheat.

❏ Avoid sharing outlets with other appliances.

❏ Use only an outlet that meets the power requirements of this

product.

Important safety instructions

❏ Connect your product to an electrical outlet that meets the

power requirements of this product. Your product’s power requirements are indicated on a label attached to the product. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

❏ If you are unable to insert the AC plug into the electrical

outlet, contact an electrician.

❏ Adjust only those controls that are covered by the operating

instructions. Improper adjustment of other controls may result in damage that requires repair by a qualified service representative.

ENERGY STAR

The International a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, scanners, and multifunction devices, and in an effort to reduce air pollution caused by power generation. Their standards and logos are uniform among participating nations.

Compliance

As an International ENERGY STAR® Partner, Epson has determined that this product meets the International for energy efficiency.

ENERGY STAR

Office Equipment Program is

Program guidelines

Power on/off cautions

Do not turn off the product:

❏ After turning on the product, wait until Ready appears in

the LCD panel.

❏ While the Print light is flashing.

❏ While the Data light is on or flashing.

❏ While printing.

Chapter 1

Getting to Know Your Printer

Product Parts

Front view

c d

a. Auto Document Feeder (fax model only) b. stopper (fax model only) c. output tray d. extension tray e. control panel f. cover A g. MP tray

Getting to Know Your Printer 23

h. power switch i. option cover j. cover B k. cover C l. ADF cover (fax model only)

Rear view

a. cover F b. USB interface connector c. telephone interface connectors (fax model only)

- LINE: Connects with the phone cord.

- EXT: Connects with an attached phone.

d. network interface connector

(EPSON AcuLaser CX11NF/CX11N only) e. AC inlet f. cover E

24 Getting to Know Your Printer

g. handle h. cleaner cover

Inside the product

a. fuser unit b. photoconductor unit access lever c. photoconductor unit d. cleaning knob access lever e. toner cartridge f. paper guides (MP tray)

b c

Getting to Know Your Printer 25

Scanner parts

a. document cover b. document table c. transportation lock

26 Getting to Know Your Printer

Control panel

ba c d f

a. One Touch Dial

button A, B, C (fax model only)

b. Data light

(Yellow)

g h

Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button. Available from any mode.

Flashes when the product is processing data.

Getting to Know Your Printer 27

c. Error light

(Red)

d. LCD panel Displays product status messages,

On or flashes when an error has occurred.

- On when an error has occurred that requires operator intervention. The product will automatically recover when the cause of the error is resolved.

- Flashing 1 (blinks at 0.3 second intervals) Indicates an error has occurred that can be recovered by pressing either the x B&W Start or x Color Start button.

- Flashing 2 (blinks at 0.6 second intervals) Indicates an error has occurred that requires operator intervention and the x B&W Start or x Color Start button to be pressed after resolving the error.

guidance information, and various mode settings.

e. l Left/ r Right

button

u Up/ d Down button

Use these buttons to sequentially display previous or next setting values. The r Right button is also used as the OK button to set and register a setting item. Also, the l Left button can be used to move the cursor one character left and overwrite mistakenly entered data.

Use these buttons to sequentially display previous or next menu items. For instructions on how to use these buttons, see “Using the Setup Menu” on page 288.

28 Getting to Know Your Printer

f. Advanced/Menu

button

g. Speed dial button

(fax model only)

h. Pause/Redial

button (fax model only)

Use this button to display the advanced menu for each mode.

Use this button to display a list of registered recipients in the LCD panel.

Use this button to insert a pause into fax dialing, or redial to the same fax number called previously.

i. x B&W Start

button, x Color Start button

j. y Cancel button Use this button to stop scanning

k. Numeric keypad Used to enter the number of copies or a

Use these buttons to start a black-and-white or color copy, scan, or fax transmission. When the error light is flashing, pressing this button clears the error and switches the product to ready status.

operation, or cancel copy, fax transmission and print job. Pressing it once cancels the current job. Pressing and holding it for more than three seconds in Print mode deletes all print jobs from the product memory.

zoom value in Copy mode. Also, enters numeric values, such as the Time Setting used in fax communications, in Setup mode. # hash and ✽ asterisk buttons can be used in Fax mode.

Getting to Know Your Printer 29

l. Reset button Use this button to reset the selected

setting item or mistakenly entered values to the default value. Press and hold it for more than three seconds to delete all setting items to their default values. Also, used as a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode.

m. Setup light On when the product is in Setup mode.

n. Setup button Use this button to switch to the Setup

mode.

o. Mode buttons Use these buttons to switch to the

corresponding mode.

p. Mode lights On when the corresponding mode

(Print, Copy, Fax, or Scan) is selected. When the Print light is on, the product is in Print mode and ready to receive and print data.

30 Getting to Know Your Printer

Options and Consumable Products

Options

You can add the following option to your product’s capabilities by installing it.

500-Sheet Paper Cassette Unit (C12C802181)

The 500-Sheet Paper Cassette Unit holds one paper cassette. It increases paper handling capacity by 500 sheets of paper. For details, see “Optional Paper Cassette Unit” on page 325.

Consumable products

The life of the following consumable products is monitored by the product. The product lets you know when replacements are needed.

Product name Product code

High Capacity Toner Cartridge (Yellow) 0187

High Capacity Toner Cartridge (Magenta) 0188

High Capacity Toner Cartridge (Cyan) 0189

High Capacity Toner Cartridge (Black) 0190

Standard Capacity Toner Cartridge (Yellow) 0191

Standard Capacity Toner Cartridge (Magenta) 0192

Standard Capacity Toner Cartridge (Cyan) 0193

Photoconductor Unit 1104

Getting to Know Your Printer 31

Product Features

The product comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below.

About the EPSON AcuLaser CX11 series

The EPSON AcuLaser CX11 series consists of the following four products.

AcuLaser CX11: Base model

AcuLaser CX11F: Fax model

AcuLaser CX11N: Network capable base model

AcuLaser CX11NF: Network capable fax model

High-quality printing

When using the driver provided, your product does 600-dpi printing at a speed of up to 25 pages per minute when printing in the black-and-white mode on A4 paper. You’ll appreciate the professional print quality produced by your product and its quick processing speed.

Pre-defined color settings in the printer driver

The printer driver offers many pre-defined settings for color printing, allowing you to optimize print quality for various types of color documents.

32 Getting to Know Your Printer

For Windows, see “Making the print quality setting” on page 58 for more information. For Macintosh, see “Making the print quality settings” on page 126 for more information.

Toner save mode

To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode.

Resolution Improvement Technology and Enhanced MicroGray technology

Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics. With the driver provided, the product’s 600 dpi (dots per inch) resolution is enhanced by RITech and Enhanced MicroGray technology.

Getting to Know Your Printer 33

Chapter 2

Printer Features and Various Printing Options

Various Options

This product provides you with a variety of different printing options. You can print in various formats, or you can print using many different types of paper.

The following explains the procedure for each type of printing. Choose the procedure appropriate for your print job.

Fit to page printing

“Resizing printouts” on page 72 (Windows)

Note:

This function is not available with Mac OS X.

Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected.

34 Printer Features and Various Printing Options

Pages per sheet printing

“Modifying the print layout” on page 74 (Windows)

“Modifying the print layout” on page 132 (Macintosh)

Lets you print two or four pages on a single sheet.

Note:

In copy mode, you can print up to two pages on a single page.

Printer Features and Various Printing Options 35

Watermark printing

“Using a watermark” on page 76 (Windows)

Note:

This function is not available with Mac OS X.

Lets you print text or an image as a watermark on your printout. For example, you can put “Confidential” on an important document.

36 Printer Features and Various Printing Options

Chapter 3

Paper Handling

Paper Sources

This section describes the combinations of paper sources and paper types that you can use.

MP tray

Paper Type Paper Size Capacity

Plain paper Weight: 64 to 80 g/m²

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

Up to 180 sheets (a stack 20 mm thick)

Semi-Thick paper Weight: 81 to 105 g/m²

Envelopes C5, C6, C10, DL, Monarch,

Labels A4, Letter (LT) Up to 75 sheets

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

ISO-B5

Up to 20 mm thick stack

Up to 20 sheets (a stack 20 mm thick)

Paper Handling 37

Paper Type Paper Size Capacity

Thick paper Weight: 106 to 163 g/m²

Extra thick paper Weight: 164 to 210 g/m²

Coated paper Weight: 105 to 210 g/m²

EPSON Color Laser Paper

EPSON Color Laser Transparencies

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Lett er (HLT), Legal (LGL) , Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

90 × 110 mm minimum 220 × 355.6 mm maximum

A4, A5, B5, Letter (LT), Government Letter (GLT), Half Lett er (HLT), Legal (LGL) , Government Legal (GLG), F4, Executive (EXE)

Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum

A4 Up to 180 sheets

A4, Letter (LT) Up to 75 sheets

Up to 20 mm thick stack

(a stack 20 mm thick)

EPSON Color Coated paper

A4 Up to 20 mm thick

stack

Optional 500-Sheet Paper Cassette Unit

Paper Type Paper Size Capacity

Plain paper Weight: 64 to 105 g/m²

EPSON Color Laser Paper

38 Paper Handling

A4, Letter (LT) Up to 500 sheets in a

cassette (a stack 56 mm thick)

A4 Up to 56 mm thick stack

Selecting a paper source

You can specify a paper source manually, or set the product to select the paper source automatically.

Manual selection

You can use the printer driver to select a paper source manually. To access the printer driver, for Windows, see “Accessing the printer driver” on page 56, or for Macintosh, see “Accessing the printer driver” on page 125.

❏ For Windows

Access the printer driver, click the Basic Settings tab, and select the paper source that you want to use from the Paper Source list. Then click OK.

❏ For Macintosh

Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select the paper source that you want to use from the Paper Source list and click OK.

Auto selection

You can use the printer driver to select a paper source containing the appropriate size of paper automatically. To access the printer driver, for Windows, see “Accessing the printer driver” on page 56, or for Macintosh, see “Accessing the printer driver” on page 125.

❏ For Windows

Access the printer driver, click the Basic Settings tab, and select Auto Selection as the paper source. Then click OK.

❏ For Macintosh

Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select Auto Selection as the paper source and click OK.

Paper Handling 39

The product will search for a paper source containing the specified paper size in the following order.

Standard configuration:

MP tray

With optional paper cassette unit installed:

MP tray Lower Cassette

Note:

❏ Paper other than A4 or Letter size can be fed only from the MP tray.

❏ If you make paper size settings or paper source settings in your

application, these settings may override the printer driver settings.

❏ If you select an envelope for the Paper Size setting, it can be fed only

from the MP tray regardless of the Paper Source setting.

❏ You can change the priority of the MP tray by using the MP Tray

setting in the Setup menu. For details, see “Setup Menu” on page

294.

Loading Paper

This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Printing on Special Media” on page 47.

MP tray

Follow the steps below to load paper.

40 Paper Handling

1. Open the MP tray cover.

2. Slide the right paper guide outward while pinching the knob and the paper guide together.

Paper Handling 41

3. Load a stack of the desired media on the center of the tray with the printable surface facing up. Then slide the side paper guide while pinching the knob and the paper guide together until it is against the right side of the stack to get a snug fit.

Note:

Do not load media that exceeds the maximum stack height.

4. Close the MP tray cover.

42 Paper Handling

Note:

After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the MP Tray Size and MP Type settings to match the loaded paper size.

Optional Paper Cassette

Follow the steps below to load paper.

1. Pull out the optional paper cassette.

Paper Handling 43

2. Slide the paper guide while pinching the knob.

3. Load a stack of paper on the center of the cassette unit with the printable surface facing up.

44 Paper Handling

Note:

❏ Load the paper after aligning the edges of the paper carefully.

❏ Do not load paper that exceeds the maximum stack height.

❏ When loading the media, insert the short edge first.

4. Slide the paper guide while pinching the knob until it is against the sides of the stack to get a snug fit.

Paper Handling 45

5. Reinsert the cassette into the unit.

Note:

After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the LC1 Size and LC1 Type settings to match the loaded paper size.

Output tray

The output tray is located on the top of cover B. Since printouts are output face-down, this tray is also referred to as the face-down tray. This tray can hold up to 250 sheets.

46 Paper Handling

Before using the output tray, raise and open the stopper on the extension tray to prevent documents from slipping off the product as shown below.

Printing on Special Media

You can print on special media which include an assortment of Epson paper such as the following.

Paper Handling 47

Note:

Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

EPSON Color Laser Paper

When loading EPSON Color Laser Paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

Paper Size: A4

Paper Source: MP Tray (up to 180 sheets or up to 20 mm

thick stack) Lower Cassette (up to 500 sheets or up to 56 mm thick stack)

Paper Type: Semi-Thick

Note:

When printing on the back side of previously printed paper, select Semi-Thick (Back).

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

EPSON Color Laser Transparencies

Epson recommends the use of EPSON Color Laser Transparencies.

Note:

Duplex printing is not available for transparencies.

48 Paper Handling

Transparencies can be loaded into the MP tray only. When using transparencies, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

Paper Size: A4 or LT

Paper Source: MP Tray (up to 75 sheets)

Paper Type: Transparency

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

Please note the following when handling this media:

❏ Hold each sheet by its edges, as oil from your fingers may

transfer to the surface and damage the printable surface of the sheet. The Epson logo appears on the printable side.

❏ When loading transparencies in the MP tray, insert the short

edge first as shown below.

Paper Handling 49

❏ If transparencies are loaded incorrectly, the message Check

Transparency appears in the LCD panel. Remove the jammed

transparencies from the product. To clear the jam, see “When transparencies are jammed at the MP tray” on page 379.

❏ When using transparencies, load them in the MP tray and set

the Paper Type setting to Transparency in the printer driver.

❏ When the Paper Type setting in the printer driver is set to

Transparency, do not load any other type of paper except transparencies.

Caution:

Sheets that have just been printed on may be hot.

EPSON Color Laser Coated Paper

Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts. When loading EPSON Color Laser Coated Paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings in the printer driver.

Paper Size: A4

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Coated

Note:

When printing on the back side of previously printed paper, select Coated (Back).

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

❏ Duplex printing is not available for EPSON Color Laser

Coated Paper.

50 Paper Handling

Envelopes

The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses. Print one or two envelopes to check the print quality.

Caution:

Do not use window envelopes unless they are specifically

designed for laser printers. The plastic on most window envelopes will melt when it comes into contact with the fuser.

Note:

❏ Depending on the quality of envelopes, the printing environment,

or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.

❏ Duplex printing is not available for envelopes.

When loading envelopes, you should make paper settings as shown below:

❏ Make settings on the Basic Settings menu in the printer driver.

Paper Size: IB5, C6, MON, C10, DL, or C5

Paper Source: MP Tray (up to 20 sheets, or a stack up to

20 mm thick)

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

Please note the following when handling this media.

Paper Handling 51

❏ Load envelopes with the printable side facing up as shown

below.

ab c d

a. MON b. C6, DL c. C5, IB5 d. C10

❏ Only the standard envelopes shown above can be printed on

with this product. However, those standard envelopes that are less than 110 mm wide when their flaps are opened, such as Mon (Monarch), cannot be printed on.

❏ Do not use an envelope that has glue or tape on it.

52 Paper Handling

Labels

You can load up to 75 sheets of labels into the MP tray at one time. However, you may need to feed some labels one sheet at a time, or load them manually.

Note:

❏ Duplex printing is not available for labels.

❏ Depending on the quality of labels, the printing environment, or the

printing procedure, labels might be wrinkled. Make a trial print run before you print on a lot of labels.

When loading labels, you should make paper settings as shown below:

❏ Make settings on the Basic Settings menu in the printer driver.

Paper Size: A4 or LT

Paper Source: MP Tray (up to 75 sheets)

Paper Type: Labels

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

Note:

❏ You should only use labels designed for laser printers or plain-paper

copiers.

❏ To prevent the label adhesive from coming into contact with product

parts, always use labels that completely cover the backing sheet, with no gaps between the individual labels.

❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks,

do not use those labels in your product.

Paper Handling 53

Thick paper and extra thick paper

You can load thick paper (106 to 163 g/m²) or extra thick paper (164 to 210 g/m²) into the MP tray.

When loading thick or extra thick paper, you should make paper settings as shown below:

❏ Make settings on the Basic Settings menu in the printer driver.

Paper Size: A4, A5, B5, LT, HLT, GLT, LGL, GLG, F4, or

EXE

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Thick or Extra Thick

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

Note:

When printing on the back side of previously printed thick paper manually, set the Paper Type setting on the printer driver to Thick (Back), Extra Thick (Back) or Thick, Extra Thick.

Loading a custom paper size

You can load non-standard size paper (90 × 110 mm to 220 × 355.6 mm) into the MP tray as long as it meets the following size requirements.

When loading a custom paper size, you should make paper settings as shown below:

54 Paper Handling

❏ Make settings on the Basic Settings menu in the printer driver.

Paper Size: User defined size

Paper Source: MP Tray (up to 20 mm thick stack)

Paper Type: Plain, Semi-Thick, Thick or Extra Thick

❏ You can also make these settings on the Setup menu’s Tray

Menu on the control panel. See “Tray Menu” on page 293.

Note:

❏ For Windows, access the printer driver, then select User-Defined

Size from the Paper Size list on the Basic Settings menu. In the User

Defined Paper Size dialog box, adjust the Paper Width, Paper Length, and Unit settings to match your custom paper. Then click OK and your custom paper size will be saved.

❏ For Macintosh, access the printer driver, click Custom Size in the

Paper Setting dialog box. Then click New, adjust the Paper Width, Paper Length, and Margin settings to match your custom paper. Then enter the setting’s name, and click OK to save your custom paper size.

Paper Handling 55

Chapter 4

Using the Printer Software with Windows

About the Printer Software

The printer driver lets you choose from a wide variety of settings to get the best results from your product. You can access EPSON Status Monitor 3 through the Optional Settings tab in the printer driver. EPSON Status Monitor 3 lets you check the status of your product. See “Monitoring Your Printer Using EPSON Status Monitor 3” on page 83 for more information.

Accessing the printer driver

You can access the printer driver directly from any application program, from your Windows operating system.

The printer settings made from many Windows applications override the setting made when the printer driver is accessed from the operating system, so you should access the printer driver from your application to make sure that you get the result you want.

From the application

To access the printer driver, click the Print or Page Setup from the File menu. You also need to click Setup, Options, Properties, or a combination of these buttons.

56 Using the Printer Software with Windows

Windows XP or Server 2003 users

To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click your product icon, then click Printing Preferences.

Windows Me or 98 users

To access the printer driver, click Start, point to Settings, then click Printers. Right-click your product icon, then click Properties.

Windows 2000 users

To access the printer driver, click Start, point to Settings, then click Printers. Right-click your product icon, then click Printing Preferences.

Note:

The printer driver’s online help provides details on printer driver settings.

Using the Printer Software with Windows 57

Making Changes to Printer Settings

Making the print quality setting

You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.

Choosing the print quality by using the Automatic setting

You can change the print quality of printouts to favor speed or detail. There are five quality modes for the color printing mode and three for the monochrome printing mode.

When Automatic is selected in the Basic Settings menu, the printer driver takes care of all detailed settings according to the color setting you select. Print quality and color are the only settings you have to make. You can change other settings such as paper size or orientation in most applications.

Note:

The printer driver’s online help provides details on printer driver settings.

1. Click the Basic Settings tab.

58 Using the Printer Software with Windows

2. Click Automatic. Then choose desired printing quality.

Using the Printer Software with Windows 59

3. Click OK to apply the settings.

The printer driver provides the following quality modes.

Color

Draft, Text, Text&Image, Web, Photo

Black and white

Draft, Text&Image, Photo

Note:

If printing is unsuccessful or a memory-related error message appears, selecting a different print quality may allow printing to proceed.

Using the predefined settings

The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation documents or images taken by a video or digital camera.

Follow the steps below to use the predefined settings.

1. Click the Basic Settings tab.

60 Using the Printer Software with Windows

2. Select Advanced. You will find the predefined settings in the list below of Automatic.

Note:

This screen may vary depending on your operating system version.

3. Select the most appropriate setting from the list according to the type of document or image you want to print.

Using the Printer Software with Windows 61

When you choose a predefined setting, other settings such as Printing Mode, Resolution, Screen, and Color Management are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings menu.

This printer driver provides the following predefined settings:

Draft

Suitable for printing inexpensive drafts.

Text

Suitable for printing documents that include mainly text.

Text&Image

Suitable for printing documents that include text and images.

Web

Suitable for printing web screens that include many icons, symbols, and colored text.

Note:

Even if you specify Web for quality mode, it may not be effective or may be insufficiently effective for the following data.

❏ Images with fewer than 256 colors

❏ Non-photo image data, such as illustrations or graphs

❏ Text data

Photo

Suitable for printing photos.

62 Using the Printer Software with Windows

Text/Graph

Suitable for printing documents that include text and graphs, such as presentation documents.

Graphic/CAD

Suitable for printing graphics and charts.

PhotoEnhance

Suitable for printing video captures, images taken with a digital camera, or scanned images. EPSON PhotoEnhance automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.

ICM

ICM stands for Image Color Matching. This feature automatically adjusts printout colors to match colors on your screen.

sRGB

When using equipment which supports sRGB, the product performs Image Color Matching with these pieces of equipment before printing. To confirm that your equipment supports sRGB, contact your equipment dealer.

Advanced Text/Graph

Suitable for printing high-quality presentation documents that include text and graphs.

Advanced Graphic/CAD

Suitable for printing high-quality graphs, charts, and photos.

Advanced Photo

Suitable for printing high-quality scanned photos and digitally-captured images.

Using the Printer Software with Windows 63

Customizing print settings

If you need to change detailed settings, make the settings manually.

Follow the steps below to customize your print settings.

1. Click the Basic Settings tab.

2. Click Advanced, then click More Settings.

3. Choose Color or Black as the Color setting, then choose

desired printing resolution from 300 dpi or 600 dpi with the Resolution slider bar.

64 Using the Printer Software with Windows

Note:

❏ This screen may vary depending on your operating system

version.

❏ When making the other settings, see online help for details on

each setting.

❏ Even if you select the Web Smoothing check box, it may not

be effective or may be insufficiently effective for the following data.

- Images with fewer than 256 colors

- Non-photo image data, such as illustrations or graphs

- Text data

❏ The Web Smoothing check box is not available for

black-and-white printing or when PhotoEnhance is selected in the Color Management setting.

4. Click OK to apply the settings and return to the Basic Settings menu.

Saving your settings

To save your custom settings, click Advanced, then click Save Settings on the Basic Settings menu. The Custom Settings dialog

box appears.

Using the Printer Software with Windows 65

Type a name f or your custom settin gs in the Name box, then click

Save. Your settings will appear in the list located below Automatic in the Basic Settings menu.

Note:

❏ You cannot use a predefined setting name for your custom settings.

❏ To delete a custom setting, click Advanced, click Save Settings

in the Basic Settings menu, select the setting in the Custom Settings dialog box, then click Delete.

❏ You cannot delete predefined settings.

If you change any setting in the More Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings menu, the setting selected in the list changes to Custom Settings. The custom setting that was previously selected is not affected by this change. To return to your custom setting, simply reselect it from the current settings list.

66 Using the Printer Software with Windows

Checking information about consumables

When EPSON Status Monitor 3 is installed, information about consumables, such as the remaining toner and the photoconductor’s life is displayed on the Basic Settings menu. You can also order consumables online by clicking the Order Online button. For details, see “Order Online” on page 90.

Note:

❏ Information about consumables, that is displayed on the Basic

Settings menu, is based on a specified time interval in which the information is updated. For changing the time interval or getting the current consumables information, see “Setting information about consumables” on page 82.

Using the Printer Software with Windows 67

❏ If information about consumables displayed on the screen differs

from the actual item, press the Get Information New button in the Consumables Info Settings dialog box. For details, see “Setting information about consumables” on page 82.

❏ If you cannot view the information about consumables, check if the

Display Consumables information button in the Consumables Info Settings dialog box is selected.

❏ If the Order Online function is not available, see “An installed

option cannot be used” on page 386.

Duplex printing

Duplex printing prints on both sides of the paper. You can do duplex printing manually. When printing for binding, the binding edge can be specified as required to produce the desired page order.

Note:

When printing on both sides of the paper, you need to clear the Skip Blank Page check box and select the Avoid Page Error check box in

the Extended Settings dialog box. For details, see “Making Extended Settings” on page 79.

Doing duplex printing manually

1. Click the Basic Settings tab.

2. Make sure that the Duplex (Manual) check box is off.

Note:

The manual feed function is not available when using the manual duplex function.

68 Using the Printer Software with Windows

3. Select the Duplex (manual) check box, then select Left, Top, or Right as the binding position.

4. Click Duplex Settings to open the Duplex Settings dialog box.

Using the Printer Software with Windows 69

5. Specify the Binding Margin for the front and back sides of the paper, then select whether the front or back side of the paper is to be printed as the Start Page.

6. When printing for binding as a booklet, select the Binding Method check box and make appropriate settings. For details about each setting, see online help

7. Click OK.

8. Execute the print job.

70 Using the Printer Software with Windows

9. After printing on one side, reload the paper into the MP tray with the printed surface face-down as shown below. Then, press the x B&W Start or x Color Start button.

Note:

❏ Manual duplex printing may not be completed normally when

printing a document for which the paper size, orientation, or paper source setting is set to change in the document.

❏ When doing duplex printing manually with collate set on the printer

driver, the printing may not be completed normally depending on the application you use.

❏ When loading the paper, straighten it well. If curled paper is loaded,

it may not be fed correctly.

Using the Printer Software with Windows 71

Resizing printouts

You can have your document enlarged or reduced during printing.

To automatically resize pages to fit the output paper

1. Click the Advanced Layout tab.

2. Select the Zoom Options check box, then select the desired

paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.

3. Select Upper Left (to print the reduced page image in the upper left corner of the paper) or Center (to print the reduced page image in the center of the paper) for Location setting.

4. Click OK to apply the settings.

72 Using the Printer Software with Windows

Resizing pages by a specified percentage

1. Click the Advanced Layout tab.

2. Select the Zoom Options check box.

3. Select the Zoom To check box, then specify the magnification

percentage in the box.

Note:

The percentage can be set between 50% and 200% in 1% increments.

4. Click OK to apply the settings.

If necessary, select the paper size to be printed from the Output Paper drop-down list.

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Modifying the print layout

Your product can print either two or four pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame.

1. Click the Advanced Layout tab.

2. Select the Print Layout check box, and the number of pages you want to print on one sheet of paper. Then click More Settings. The Print Layout Settings dialog box appears.

74 Using the Printer Software with Windows

3. Select the Page Order in which the pages are printed on each sheet.

4. Select the Print the Frame check box when you want to print the pages surrounded by a frame.

Note:

The Page Order choices depend on the number of pages selected above, and the paper orientation (Portrait or Landscape) selected on the Basic Settings menu.

5. Click OK to apply the settings and return to the Layout menu.

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Using a watermark

Follow the steps below to print a watermark on your document. In the Advanced Layout tab or Watermark dialog box, you can select from a list of predefined watermarks, or you can make an original watermark with text or a bitmap. The Watermark dialog box also allows you to make a variety of detailed watermark settings. For example, you can select the size, intensity, and position of your watermark.

1. Click the Advanced Layout tab.

2. Select a watermark that you want to use from the Watermark drop-down list. If you want to make detailed settings, click Watermark Settings. The Watermark dialog box appears.

76 Using the Printer Software with Windows

3. Select the color from the Color drop-down list, then adjust the image intensity of the watermark with the Intensity slider bar.

4. Select Front (to print the watermark in the foreground of the document) or Back (to print the watermark in the background of the document) for the Position setting.

5. Select the location on the page where you want to print the watermark from the Location drop-down list.

6. Adjust the X (horizontal) or Y (vertical) Offset position.

7. Adjust the size of the watermark with the Size slider bar.

8. Click OK to apply the settings and return to the Special menu.

Making a new watermark

You can make a new watermark as follows.

1. Click the Advanced Layout tab.

Using the Printer Software with Windows 77

2. Click New/Delete. The User Defined Watermarks dialog box

appears.

Note:

The User Defined Watermarks dialog box also appears by clicking New/Delete in the Watermark dialog box.

3. Select Text or BMP and type a name for the new watermark

in the Name box.

Note:

This screen appears when you select Text.

4. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select the BMP file you want to use, then click OK.

5. Click Save. Your watermark will appear in the List box.

6. Click OK to apply the new watermark settings.

Note:

You can register up to 10 watermarks.

78 Using the Printer Software with Windows

Making Extended Settings

You can make various settings in the Extended Settings dialog box. To open the dialog box, click Extended Settings on the Optional Settings menu.

Offset: Makes fine adjustments to the

printing position on the front and the back of data on a page in 1 mm increments.

Uses the settings specified on the printer button:

Uses the settings specified on the driver

button:

Ignore the selected paper size check box:

Auto Continue check

box:

Data Compression Level:

Select this button to use the settings specified on the control panel.

Select this button to use the settings specified in the printer driver.

When you select this check box, the product prints on the loaded paper, regardless of size.

Select this check box to clear errors automatically and continue printing after a given time (about 5 seconds) when Paper Set, Print Overrun, or Memory Overflow occurs.

Select the compression level for image data from the drop-down list. For example, selecting Low (Higher Quality) provides better print quality, but slows the printing speed.

Automatically change to monochrome mode

check box:

Using the Printer Software with Windows 79

Select this check box to have the printer driver analyze the printing data, and automatically switch to monochrome mode if the printing data is black and white.

Skip Blank Page check box:

When you select this check box, the product skips blank pages.

Clear this check box when printing on both sides of the paper using the duplex printing function.

High Speed Graphics Output check box:

Uses the collate settings specified in the application check

box:

Uses the spooling method provided by the operating system

check box:

Avoid Page Error check box:

Select this check box to optimize the printing speed of graphics composed of line drawings such as overlaid circles and squares.

Clear this check box if graphics do not print correctly.

Select this check box to enable the collate settings that are specified on the application.

Select this check box to enable the Spool function for Windows XP, 2000, or Server 2003.

Select this check box to avoid Print Overrun errors when printing data which requires a lot of memory to print, such as documents with a large number of complex fonts or graphics. Doing so may slow down printing somewhat.

Select this check box when printing on both sides of the paper using the duplex printing function.

Extended Printable Area check box:

Select this check box to extend printable area.

80 Using the Printer Software with Windows

Default button: Click this button to return the driver

settings to the initial settings.

Help button: Click this button to open online help.

Cancel button: Click this button to exit the dialog

box or printer driver without saving the settings.

OK button: Click this button to save the settings

and to exit the dialog box or printer driver.

Making Optional Settings

You can update the installed option information manually if you have installed options to your product.

1. Click the Optional Settings tab, then select the Update the Printer Option Info Manually button.

2. Click Settings. The Optional Settings dialog box appears.

3. Make settings for each installed option, then click OK.

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Setting information about consumables

You can specify whether to get information about consumables and display it when the Basic Settings menu is opened. You can also specify to get the current consumables information in the Consumables Info Settings dialog box.

a. Display

Consumables information button:

b. Do not display

consumables information button:

c. Get Information

Now button:

Displays information about consumables according to the specified interval, and displays when the Basic Settings menu is opened. When this button is selected, the time interval at which to update the information can also be specified.

Does not display information about consumables.

Gets the current information about consumables. The consumables information is displayed on the Basic Settings menu.

82 Using the Printer Software with Windows

Monitoring Your Printer Using EPSON Status Monitor 3

EPSON Status Monitor 3 is a utility program that monitors your product and gives you information about its current status.

Note for Windows XP users:

❏ Shared Windows XP LPR connections and shared Windows XP

Standard TCP/IP connections with Windows clients do not support the Job Management function.

❏ EPSON Status Monitor 3 is not available when printing from a

Remote Desktop connection.

Installing EPSON Status Monitor 3

Follow the steps below to install EPSON Status Monitor 3.

1. Make sure that the product is off and that Windows is running on your computer.

2. Insert the software CD-ROM in the CD-ROM drive.

Note:

❏ If the language selection window appears, select your country.

❏ If the Epson Installation Program screen does not appear

automatically, double-click the My Computer icon, right-click the CD-ROM icon, click OPEN in the menu that appears, then double-click Epsetup.exe.

3. Click Continue. When the software license agreement screen appears, read the statement, then click Agree.

4. Click User Installation.

Using the Printer Software with Windows 83

5. In the dialog box that appears, click Local.

Note:

See the Network Guide for information on installing EPSON Status Monitor 3 on a network.

6. Click Custom.

84 Using the Printer Software with Windows

7. Select the EPSON Status Monitor 3 check box, then click Install.

8. In the dialog box that appears, make sure that your product’s icon is selected, and click OK.

9. In the dialog box that appears, make sure that your product icon is selected, and click OK. Then follow the on-screen instructions.

10. In the dialog box that appears, select your country or region, and the URL for Epson’s Web site in that country or region appears. Then click OK.

Using the Printer Software with Windows 85

Note:

❏ In this dialog box, you can set the URL for the site where you

can order consumables online. See “Order Online” on page 90 for details.

❏ Selecting your country or region allows you to change the

settings of the URL.

❏ The URL for the site is not displayed when selecting (No

Setting). Also, you cannot use the Order Online button on

the EPSON Status Monitor 3 dialog box.

❏ When you click the Cancel button, the Web site’s URL does

not appear, but the EPSON Status Monitor 3 installation continues.

11. When the installation is complete, click Exit.

86 Using the Printer Software with Windows

Accessing EPSON Status Monitor 3

Follow the steps below to access EPSON Status Monitor 3.

1. Access the printer driver, then click the Optional Settings tab.

2. Click EPSON Status Monitor 3.

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Getting printer status details

You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box.

Note:

This screen may vary depending on your operating system version.

a. Icon/Message: The icon and message show the printer

status.

b. Printer image: The image at the upper left shows the

printer status graphically.

c. Text box: The text box next to the printer image

displays the current status of the printer. When a problem occurs, the most probable solution is displayed.

88 Using the Printer Software with Windows

d. Close button: Clicking this button closes the dialog

box.

e. Consumables: Displays information for the paper trays

and consumables.

f. Job Information: Displays information for the print jobs.

The Job Information menu is displayed when the Show job information check box on the Monitoring Preferences dialog box is on. See “Using the Job Information menu” on page 98 for details.

g. Paper: Displays the paper size, the paper type

and the approximate amount of paper remaining in the paper source. Information for the optional paper cassette is displayed only if this option is installed.

h. Toner: Indicates the amount of remaining

toner. The toner icon flashes if the toner is low.

i. Order Online

button:

j. Photoconductor

Unit:

Clicking this button enables you to order consumable s online. See “Order Onlin e” on page 90 for details.

Indicates the remaining functional life of the photoconductor unit.

The green level meter indicates the remaining life of the photoconductor unit that is set. The level meter color turns to red when the life is low.

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Order Online

To order consumables online, click the Order Online button on the EPSON Status Monitor 3 dialog box. The Order Online dialog box appears.

Note:

You can also access this dialog box by clicking the Order Online button in Basic Settings menu.

a. Status Monitor

button:

b. Text box: Displays the consumables and codes.

Opens the EPSON Status Monitor 3 dialog box.

90 Using the Printer Software with Windows

c. Order Now/Find

Dealer button:

Connects to the URL where you can place an order and find the dealer nearest you.

When you click this button, a confirmation window asking if you wish to connect to the Web site appears. If you do not want this window to appear, select the Do not display the confirming window check box in the confirmation window.

d. Utility Settings

button:

e. Close button: Closes the dialog box.

f. Do not display this

window automatically

check box:

Opens the Utility Settings dialog box and allows you to change the settings of the registered URL.

If you do not want the confirmation window to appear when you press the Order Now/Find Dealer button, select the Do not display the confirming window check box in the Utility Setting dialog box.

When this check box is selected, the Order Online dialog box does not appear automatically.

Using the Printer Software with Windows 91

Setting Monitoring Preferences

To make specific monitoring settings, click Monitoring Preferences in the Optional Settings menu of the printer driver.

The Monitoring Preferences dialog box appears.

92 Using the Printer Software with Windows

The following settings and buttons appear in the dialog box:

a. Select Notification: Use the check boxes in this area to

select the types of error that you wish to be notified about. To select the notification item to be displayed, select the corresponding check box in Event. The current status of the notification item is displayed as On or Off in Screen Notification.

b. Default button: Restores default settings.

c. Select Shortcut Icon: To use the shortcut icon, select the

Shortcut Icon check box, then choose an icon. The icon you select appears on the right side of the task bar. Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon, then select Monitoring Preferences from the menu to open the Monitoring Preferences dialog box, and your printer from the menu to open the EPSON Status Monitor 3 dialog box.

Using the Printer Software with Windows 93

d. Job Management: Select the Show job information

check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the the task bar during printing.

To display the notification message when your print job is finished, select the Notify when printing completed check box.

Note:

This menu is enabled only under the conditions given in “Connections supporting the Job Management function” on page 96.

e. Allow monitoring of

shared printers check

box:

When this check box is selected, a shared printer can be monitored by other PCs.

f. Help button: Opens online help for the

Monitoring Preferences dialog box.

g. Cancel button: Cancels any changes.

h. OK button: Saves new changes.

94 Using the Printer Software with Windows

Status Alert window

The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared.

This window will appear according to the selected notification in the Monitoring Preferences dialog box.

If you wish to see information about printer consumables, click Details. Once this button is clicked, the Status Alert window will not disappear even after a problem is cleared. Click Close to close the window.

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Job Management function

Using the Job Management function, you can obtain information on print jobs on the Job Information menu in the EPSON Status Monitor 3 dialog box. You can also choose to have a notice appear on the screen when printing is completed.

Connections supporting the Job Management function

The Job Management function is available when the following connections are used:

Server and client environments:

❏ When using the shared Windows 2000 or Server 2003 LPR

connection with Windows XP, Me, 98, or 2000 clients.

❏ When using the shared Windows 2000 or Server 2003

Standard TCP/IP connection with Windows XP, Me, 98 or 2000 clients.

❏ When using the shared Windows 2000 or Server 2003

EpsonNet Print TCP/IP connection with Windows XP, Me, 98 or 2000 clients.

Client only environments:

❏ When using the LPR connection (in Windows XP, 2000 or

Server 2003).

❏ When using the Standard TCP/IP connection (in Windows

XP, 2000, or Server 2003).

❏ When using the EpsonNet Print TCP/IP connection (in

Windows XP, Me, 98, 2000 or Server 2003.

Note:

You cannot use this function in the following situations:

96 Using the Printer Software with Windows

❏ When using an optional Ethernet interface card that does not

support the Job Management function.

❏ Note that if the user account used to log on to a client is different

from the user account used to connect to the server, the Job Management function is not available.

❏ When using a computer running Windows XP as a print server.

Note on deleting print jobs:

You cannot delete the print job spooling on client computers running Windows Me or 98 using EPSON Status Monitor 3 when the following connections are used:

❏ When using the shared Windows 2000 or Server 2003 LPR

connection.

❏ When using the shared Windows 2000 or Server 2003 standard

TCP/IP connection.

❏ When using the shared Windows 2000 or Server 2003 EpsonNet

Print TCP/IP connection.

Using the Printer Software with Windows 97

Using the Job Information menu

To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box

(See “Setting Monitoring Preferences” on page 92 for details), then click the Job Information tab on the EPSON Status Monitor 3 dialog box.

a. Status: Waiting: The print job which is waiting to be

printed.

Spooling: The print job which is being spooled

on your computer.

Deleting: The print job which is being deleted.

Printing: The print job which is printing

currently.

98 Using the Printer Software with Windows

Completed: Displays only your jobs that have

finished printing.

Canceled: Displays only print jobs that have

been canceled.

b. Job Name: Displays the user’s print job file names. Other

user’s print jobs are displayed as --------.

c. User: Displays the user name.

d. Computer: Displays the name of the computer connected to

the printer.

e. Cancel

Job button:

f. Refresh

button:

Setting to notify when printing is completed

When the Notify when printing completed check box is selected, the Notify when printing completed function can be used.

When this function is enabled, the notify dialog box appears after your print job is completed.

Note:

When you cancel the target job, the Notify when printing completed dialog box does not appear.

Selecting a print job and clicking this button, cancels the selected print job.

Clicking this button refreshes the information on this menu.

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Stopping monitoring

You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver’s Optional Settings menu if you don’t need to monitor the printer at all.

Note:

❏ The Monitor the Printing Status check box is displayed in the

Optional Settings menu of Printing Preference in Windows XP, 2000, or Server 2003.

❏ You can find out the current printer status by clicking the EPSON

Status Monitor 3 button in the printer driver’s Optional Settings

menu.

Monitored Printers settings

You can use the Monitored Printers utility to change the types of printers that EPSON Status Monitor 3 will monitor. When you install EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change the setup.

1. Click Start, point to Programs, point to EPSON Printers, then click Monitored printers.

100 Using the Printer Software with Windows

Epson CX11 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Where to Find Information

Contents

Safety Information

Warnings, cautions, and notes

Safety precautions

Important safety instructions

Power on/off cautions

Getting to Know Your Printer

Product Parts

Front view

Rear view

Inside the product

Scanner parts

Control panel

Options and Consumable Products

Options

Consumable products

Product Features

About the EPSON AcuLaser CX11 series

High-quality printing

Pre-defined color settings in the printer driver

Toner save mode

Resolution Improvement Technology and Enhanced MicroGray technology

Printer Features and Various Printing Options

Various Options

Fit to page printing

Pages per sheet printing

Watermark printing

Paper Handling

Paper Sources

MP tray

Optional 500-Sheet Paper Cassette Unit

Selecting a paper source

MP tray

Loading Paper

Optional Paper Cassette

Output tray

Printing on Special Media

EPSON Color Laser Paper

EPSON Color Laser Transparencies

EPSON Color Laser Coated Paper

Envelopes

Labels

Thick paper and extra thick paper

Loading a custom paper size

Using the Printer Software with Windows

About the Printer Software

Accessing the printer driver

Making Changes to Printer Settings

Making the print quality setting

Duplex printing

Resizing printouts

Modifying the print layout

Using a watermark

Making Extended Settings

Making Optional Settings

Setting information about consumables

Monitoring Your Printer Using EPSON Status Monitor 3

Installing EPSON Status Monitor 3

Accessing EPSON Status Monitor 3

Getting printer status details

Order Online

Setting Monitoring Preferences

Status Alert window

Job Management function

Stopping monitoring

Monitored Printers settings