Epson CPD-9992 User Manual

EPSONStylus®COLOR 670

Printer Basics

CPD-9992

Printer

Basics

Printer Basics

Printed on recycled paper with at least 15% post-consumer content.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.

EPSON Software, Micro Piezo, PhotoEnhance, and Fix-it Flix are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

The E

NERGY STAR

service.

emblem does not represent EPA endorsement of any product or

CPD-9992

Welcome! 1

About Your Software 1

About Your Documentation 2

Warnings, Cautions, Notes, and Tips 2

Viewing Your Electronic Printer Manual 3

Viewing Fix-it Flix Printer Movies 4

Windows System Requirements 6

Macintosh System Requirements 6

ENERGY STAR Compliance 7

Important Safety Instructions 7

Ink Cartridge Safety Instructions 8

Printing from Start to Finish 9

Using the EPSON Guided Printing Exercise 10

Printing with Windows 11

Loading Paper 11

Opening the Printer Software 12

Selecting Printer Software Settings 13

Controlling Printing 14

Printing on a Macintosh 15

Loading Paper 16

Opening the Printer Software 16

Selecting Printer Software Settings 17

Controlling Printing 18

Printing with PhotoEnhance 19

Using Custom Project Types 20

Using Advanced Settings 21

iii

Using Special Papers 22

EPSON Photo Quality Ink Jet Paper 22

Matte Paper - Heavyweight 23

EPSON Photo Paper 23

Envelopes 25

Selecting Your Paper 26

Maintaining Your Printer 27

Cleaning the Print Head 27

Using the Head Cleaning Utility 27

Using the Control Panel 29

Examining the Nozzle Check Pattern 30

Replacing an Ink Cartridge 30

Removing and Installing Ink Cartridges 31

Replacing an Outdated Ink Cartridge 33

Aligning the Print Head 35

Cleaning the Printer 36

Transporting the Printer 36

Solving Problems 37

Identifying Printer Parts 37

Diagnosing Printer Problems 38

Checking the Control Panel Lights 38

Running a Printer Check 40

Problems and Solutions 41

Problems Setting Up the Printer or Installing Software 41

Problems with Printing 41

Problems Getting Good Print Quality 42

Problems with Paper Feeding 44

Solving Miscellaneous Printout Problems 45

Uninstalling and Reinstalling Printer Software 46

Where To Get Help 47

Index 49

Welcome!

Your EPSON Stylus® COLOR 670 printer is the ideal output device for home or small office. You can print anything from reports and resumes to photos and greeting cards with great results.

The printer comes with these features:

■ Resolutions up to 1440 by 720 dpi (dots per inch), even on plain

paper

■ EPSON’s exclusive Micro Piezo

cleaner dots as small as 7 picoliters

■

Four-color printing for photo-quality color and sharp black text on plain paper or a variety of special papers and other media

■

Great results on a variety of paper sizes, including letter, legal, envelope, card, and panoramic paper

■

Creative software for implementing all your print projects

™

ink jet technology for smaller,

About Your Software

The printer software CD-ROM includes all the software you need for printing:

■

Your printer driver, which runs your printer and lets you control how your documents look. You can’t use your printer without it.

■ Your creative software, including:

■ ArcSoft

program for enhancing and retouching your photos.

■ EPSON Software

for organizing, beautifying, and printing your photos

■ Stamps.com

PC (Windows only)

■ Tr e l l i x We b ,

family, organization, or small business (Windows only)

™

PhotoImpression™ 2000, an easy-to-use photo editing

™

Film Factory,™ photo management software

™

for buying and printing postage right from your

™

for quickly building a multi-page web site for your

■

Your E P SO N® documentation, including:

■

The EPSON Guided Printing Exercise, a quick step-by-step guide to changing your printer software settings (see page 9)

■ Your electronic Reference Guide, which gives you complete

information about your printer (see the next page). You need an

HTML browser—such as Microsoft

Netscape

■

Fix-it Flix™ printer movies that show you how to change ink

Navigator,® version 3.0 or later—to view the guide.

Internet Explorer or

cartridges, clean the print head, and load paper (see page 4)

If you haven’t yet installed the printer software from your CD-ROM, see the Start Here poster for instructions.

About Your Documentation

To set up your printer and install its software, see the Start Here poster. This book contains system requirements, important safety information, and instructions on:

■

viewing your electronic printer manual

■ printing with Windows

or on a Macintosh

■

using special papers

■

maintaining the printer

■ solving basic problems

For more details about printing with, maintaining, or troubleshooting your printer, see your electronic Reference Guide. For instructions on viewing it, see page 3.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for better printing.

Viewing Your Electronic Printer Manual

Your printer software CD-ROM includes an electronic Reference Guide for your printer. The manual is in HTML format, so you need a browser— such as Microsoft versions 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer software CD-ROM.)

You can view your electronic Reference Guide from the CD-ROM or copy it to your hard drive and view it from there. Follow these steps:

1. Insert your printer software CD-ROM.

Internet Explorer or Netscape® Navigator,®

2. Windows: Double-click

My Computer, double-click your

CD-ROM or DVD drive icon, then double-click

the

EPSON

Macintosh: Double-click the necessary. Then double-click the

icon.

EPSON

CD-ROM or DVD icon, if

icon.

You see the installer main menu.

3. Click

View EPSON Documentation

Guide

. This menu appears:

, then click

View Reference

4. You can either view the manual from the CD-ROM (

Reference Guide Guide

) and view it from there.

) or copy it to your hard drive (Install Reference

View

If you copied the manual to your hard drive, you can access it at any time, as follows:

Windows: Select

Macintosh: Open the

double-click

Start, Programs, EPSON, then ESC670 Guide.

EPSON Stylus COLOR 670 folder and

View Reference Guide.

If you see an icon for a graphic when viewing your

Reference Guide

Netscape Navigator, click the Reload button to load the graphic.

When you first open the Reference Guide, you see this screen:

Click here to expand the table of contents

Click a topic on the left to expand the table of contents.

Click a right arrow to expand the list, then click on a subtopic to go to it.

Click the down arrow to close a subtopic list.

After expanding the table of contents, you can click on the topic you want to view.

Viewing Fix-it Flix Printer Movies

The Fix-it Flix™ printer movies show you how to change ink cartridges, clean the print head, and load paper. To watch the movies, follow these steps:

1. Insert your printer software CD-ROM.

2. Windows: Double-click

CD-ROM or DVD drive icon, then double-click

the

EPSON icon.

Macintosh: Double-click the Then double-click the

You see the installer main menu.

My Computer, double-click your

EPSON CD-ROM icon, if necessary.

EPSON icon.

3. Click

Movies

View EPSON Documentation

, then click

Watch Printer

4. Click the poster for the movie you’d like to watch.

As you watch the movie, you can turn the narration and music on or off, pause or play the movie, or move forward or back to replay a scene.

play

pause

back

forward

voice on/off

music on/off

Using an improperly shielded USB cable— especially a cable more than 6.5 ft. (2 meters) long—may cause the printer to malfunction.

If you have an iMac, you may need to update your operating system before installing your printer software.

If you’re running OS 8.1, you must install iMac Update 1.0.

If you’re running OS 8.5 or

8.5.1, Apple recommends that you install iMac Update 1.1.

Download the update for your system from Apple at http://asu.info.apple.com. Contact Apple if you have problems installing an update.

To find out which operating system your iMac is running, select About This Computer from the Apple menu.

Windows System Requirements

To use your printer and its software, your system should have:

■ An IBM

compatible PC with at least a 486/66 MHz (for

Windows 98) or 486/25 MHz (for Windows 95 or

Windows NT

■ Microsoft Windows 95, Windows 98, or Windows NT 4.0

■

At least 32MB of RAM (64MB recommended)

■

At least 100MB of free hard disk space (200MB recommended)

■ VGA, Super VGA, or better display adapter and monitor

■

Double-speed (2x) CD-ROM or DVD drive (quad-speed [4x] or

4.0) processor (Pentium® processor recommended)

faster recommended) for installing the printer software

■

For USB connection: a computer running Windows 98 with a Windows 98 compliant USB port and a shielded USB “AB” cable, up to 6.5 ft. (2 meters) long

For parallel connection: a high-speed, bidirectional, IEEE-1284 compliant parallel cable (6 to 10 feet long); the cable must have a D-SUB, 25-pin, male connector for your computer and a 36-pin,

Centronics

compatible connector for the printer

Macintosh System Requirements

To use your printer and its software, your system should have:

■ An Apple

port

■ For iMac: Mac

recommended)

For Power Macintosh G3 or later: Mac OS 8.5.1 or later

■ At least 32MB of available RAM (64MB recommended)

■ At least 100MB of free hard disk space (200MB recommended)

■ VGA, Super VGA, or better display adapter and monitor

■ Double-speed (2x) CD-ROM drive (quad-speed [4x] or faster

recommended) for installing the printer software

■ A shielded USB “AB” cable, up to 6.5 ft. (2 meters) long

iMac™ series or Power Macintosh® G3 or later with USB

OS 8.1 or later (Mac OS 8.5.1 or later

ENERGY STAR Compliance

As an E

NERGY STAR

Partner, EPSON has

determined that this product meets the

NERGY STAR

E efficiency. The EPA E

guidelines for energy

NERGY STAR

office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively:

■

Be sure to follow all warnings and instructions marked on the printer.

■

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

■

Do not place the printer on an unstable surface or near a radiator or heating vent or in direct sunlight.

■

Do not block or cover the openings in the printer’s case or insert objects through the slots.

■

Use only the type of power source indicated on the printer’s label.

Always turn the printer off using the Ppower button. Never use an external switch, such as a power strip switch. Don’t unplug the printer until the Ppower light is off.

■ Connect all equipment to properly grounded power outlets. Avoid

using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

■ Place the printer near a wall outlet where the plug can be easily

unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

■ Do not let the power cord become damaged or frayed.

■

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

■ Except as specifically explained in this manual, do not attempt to

service the printer yourself.

■ Unplug the printer and refer servicing to qualified service personnel

under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance.

Ink Cartridge Safety Instructions

■

Install the ink cartridge immediately after you remove it from its foil package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

■

Do not put your hand inside the printer or touch the cartridge during printing.

■

Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

■

Keep ink cartridges out of the reach of children and do not drink the ink.

■

Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.

■ Once you install an ink cartridge, do not open the clamp or remove

the cartridge except to replace it with a new one. The cartridge may become unusable otherwise.

■ Do not use an ink cartridge beyond the date printed on the cartridge

package. For best results, use up the ink cartridges within six months of installing them.

■ Do not shake an ink cartridge; this can cause leakage.

■ Do not move the print head by hand; otherwise you may damage the

printer.

■ Before transporting the printer, make sure the print head is capped in

the far right position and the ink cartridges are in place.

Printing from Start to Finish

Here’s how you print a basic document—such as a memo, newsletter, or photograph—from loading the paper to selecting print settings to controlling the print job. You can practice selecting settings using the EPSON Guided Printing Exercise, as described on the next page.

For step-by-step printing instructions, see these sections:

■

“Printing with Windows” on page 11

■

“Printing on a Macintosh” on page 15

If you’re already familiar with ink jet printing, you can skip ahead to these sections:

■

Improving the quality of low-resolution photos and adding special effects with PhotoEnhance,

■

Selecting a preset project type or a color-matching method, on page 20

■

Fine-tuning your settings for maximum control of your printouts, on page 21

™

on page 19

■

Using special papers such as envelopes or EPSON Photo Paper, on page 22

Using the EPSON Guided Printing Exercise

Your printer software CD-ROM includes a Guided Printing Exercise with step-by-step printing instructions showing you how to access your printer software and make changes to the settings.

To run the exercise, follow these steps:

Windows: Double-click the icon on your desktop.

Macintosh: Double-click the icon in the

Follow the on-screen instructions to print a full-color image.

If you didn’t install the Guided Printing Exercise when you set up your printer, follow these steps to install it:

Windows

1. Insert the printer software CD-ROM.

2. Double-click drive icon, then double-click the installer main menu.

3. Double-click double-click the on-screen instructions to install it.

The exercise is installed on your system. Run it as described above.

Macintosh

1. Insert the printer software CD-ROM.

EPSON Guided Printing Exercise folder.

My Computer

View EPSON Documentation

Install EPSON Guided Printing Exercise

EPSON Guided Printing Exercise

, double-click your CD-ROM

EPSON

icon. You see the

. On the next screen,

and follow

2. Double-click the CD-ROM.

3. Double-click the follow the on-screen instructions to install it.

The exercise is installed on your system. Run it as described above.

EPSON Guided Printing Exercise folder on the

EPSON Guided Printing Exercise icon and

Printing with Windows

This section describes these basic steps for printing with Windows:

■ loading paper

■

opening the printer software

■

selecting printer software settings

■ controlling printing

(To print on a Macintosh, see page 15.)

Loading Paper

Load paper only up to this arrow

Slide paper against the right edge guide

Make sure your printer and computer are turned on.

Place your paper against the right edge guide and slide the left edge guide against the paper.

Keep the following in mind when loading paper:

■ Load the printable side face up. It’s usually whiter or brighter than the

other side.

■ Load letterhead or preprinted paper into the printer top edge first.

■ Don’t load paper above the arrow on the left edge guide.

If you’re printing on envelopes or other special paper sizes or types, see page 22 for loading instructions.

Opening the Printer Software

After you open your application program and create your document, you’re ready to select your printer software settings.

If you click the print icon on your application’s tool bar instead of selecting Print from the File menu, you may not be able to change the printer software settings before printing.

From the File menu, click

. You see your application’s Print dialog

box (yours may look slightly different):

Select your printer here

Click here to open your printer software

Make the following selections:

■

Make sure your

■ If the Print dialog box contains a Properties button, click it. (If you

Setup, Printer

see a

Properties

EPSON Stylus COLOR 670

Options

, or

button, click it. Then click

on the next screen.)

is selected.

Selecting Printer Software Settings

Once you click Properties, you see your printer software Properties dialog box. The most important thing to remember is to set the correct Media Type for the paper you’re using. The Media Type setting affects the other options you can choose. If necessary, click the the settings shown below:

Make the following settings on the Properties dialog box:

■

Choose the paper you’re printing on (click the arrow button to scroll through the

Media Type

list). If you’re not sure which

setting to select, see page 26.

Main tab to display

Select the type of paper you loaded

Select the Ink color

Select Automatic mode

Select higher-quality or faster printing

Click OK

Most Windows applications feature paper size and page layout settings that override similar settings in the printer driver. However, if your application does not have these settings, verify the settings on the printer driver’s Paper and Layout tabs. For more information, see your electronic

Guide

Reference

■ Set the Ink option to Color, unless you’re

printing in black only.

■ Set the Mode option to Automatic. This lets the printer software

determine the best settings for your print job. It’s the easiest way to get good printing results on all types of paper.

■ Set the slider in the Mode box to Quality or Speed. This lets you

choose between a higher resolution or faster printing. (The slider is not available when certain media types are selected.)

When you’ve selected your settings, click

OK to return to your

application’s Print dialog box.

For more information about printer settings, click the Help button. Or you can right-click any item on the screen and then click What’s This?.

+ 41 hidden pages

Epson CPD-9992 User Manual

Contents

Welcome!

About Your Software

About Your Documentation

Warnings, Cautions, Notes, and Tips

Viewing Your Electronic Printer Manual

Viewing Fix-it Flix Printer Movies

Windows System Requirements

Macintosh System Requirements

ENERGY STAR Compliance

Important Safety Instructions

Ink Cartridge Safety Instructions

Printing from Start to Finish

Using the EPSON Guided Printing Exercise

Printing with Windows

Loading Paper

Opening the Printer Software

Selecting Printer Software Settings