User’s Guide
NPD4626-00 EN
AL-C500 Series User's Guide
Copyright and Trademarks
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Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
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registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is a trademark of LOGO GmbH.
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Copyright and Trademarks 2
AL-C500 Series User's Guide
Marigold is trademark of Arthur Baker and may be registered in some jurisdictions.
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Copyright © 2012 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 3
AL-C500 Series User's Guide
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2008, Server 2008 x64, Server 2008 R2, Server
2003, and Server 2003 x64.
❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic
Edition, and Windows 7 Professional Edition.
❏ Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7
Home Basic x64 Edition, and Windows 7 Professional x64 Edition.
❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏ Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
Edition.
❏ Windows XP refers to Windows XP Home Edition and Windows XP Professional.
❏ Windows XP x64 refers to Windows XP Professional x64 Edition.
❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise
Edition.
❏ Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64
Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.
❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Mac OS refers to Mac OS X.
❏ Mac OS X refers to Mac OS X 10.5.8 or later.
Operating System Versions 4
AL-C500 Series User's Guide
Contents
Safety Instructions
Warning, Caution, Important, and Note................................................... 13
Important Safety Instructions............................................................ 13
Setting up the printer............................................................... 13
Finding the place for the printer. . . . . . . . . . . . . ......................................... 15
Using the printer................................................................... 17
Handling consumable products and maintenance parts................................... 19
Safety Information..................................................................... 20
Laser safety labels.................................................................. 20
Internal laser radiation.............................................................. 20
Ozone safety...................................................................... 21
Chapter 1 Getting to Know Your Printer
Printer Parts........................................................................... 22
Front view........................................................................ 22
Rear view......................................................................... 23
Inside the printer.................................................................. 23
Control panel...................................................................... 25
Options............................................................................... 26
Consumable Products................................................................... 27
Maintenance Parts...................................................................... 28
Where to Find Information. . . ........................................................... 28
Printer Features........................................................................ 29
Power saving performance........................................................... 29
Print Job Arranger................................................................. 29
Stapling/Offset function............................................................. 29
Large paper output capacity.......................................................... 29
Chapter 2 Printing Tasks
Loading Paper into Your Printer.......................................................... 30
MP tray.......................................................................... 30
Lower paper cassette................................................................ 32
Contents 5
AL-C500 Series User's Guide
Output tray....................................................................... 34
Selecting and Using Print Media.......................................................... 34
Labels............................................................................ 35
Envelopes......................................................................... 36
Thick paper....................................................................... 37
Semi-thick paper................................................................... 38
Coated paper...................................................................... 39
Custom paper size.................................................................. 39
Cancelling a Print Job................................................................... 41
From the printer................................................................... 41
From the computer................................................................. 41
Setting the Print Quality................................................................. 41
Using the Automatic setting......................................................... 42
Using the Advanced setting.......................................................... 42
Customizing print settings........................................................... 43
Toner Save mode.................................................................. 44
Monochrome Model Compatibility mode. . . . . ......................................... 45
Adjusting the weight of thin lines..................................................... 45
Setting the Advanced Layout............................................................. 45
Duplex printing.................................................................... 45
Modifying the print layout........................................................... 46
Resizing printouts. ................................................................. 47
Printing watermarks................................................................ 48
Printing headers and footers......................................................... 50
Printing with an overlay............................................................. 51
Printing with an overlay (with the storage)............................................. 54
Printing the copy-protected document................................................. 56
Printing Multiple Print Jobs at Once....................................................... 57
Printing Web Pages to Fit Your Paper Size.................................................. 58
Using the Reserve Job Function........................................................... 58
Sending the print job............................................................... 59
Chapter 3 Using the Control Panel
Using the Control Panel Menus........................................................... 60
When to make control panel settings.................................................. 60
How to access the control panel menus................................................ 60
How to register menus as bookmarks.................................................. 61
Control Panel Menus................................................................... 62
Contents 6
AL-C500 Series User's Guide
Information Menu................................................................. 62
System Information................................................................ 64
Tray Menu........................................................................ 65
Emulation Menu................................................................... 66
Printing Menu..................................................................... 67
Setup Menu....................................................................... 69
Reset Menu....................................................................... 73
Quick Print JobMenu. .............................................................. 74
ConfidentialJobMenu............................................................... 74
Clock Menu....................................................................... 74
Parallel Menu..................................................................... 75
USB Menu........................................................................ 76
Network Menu.................................................................... 77
AUX Menu....................................................................... 77
PCL Menu........................................................................ 77
PS3 Menu......................................................................... 79
ESCP2 Menu...................................................................... 80
FX Menu......................................................................... 83
I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Password Config Menu............................................................. 87
Energy Saver Menu................................................................. 87
Support Menu..................................................................... 89
Bookmark Menu................................................................... 89
Status and Error Messages............................................................... 90
Printing and Deleting Reserve Job Data................................................... 105
Using the Quick Print Job Menu..................................................... 105
Using the Confidential Job Menu.................................................... 106
Printing a Configuration Status Sheet..................................................... 106
Canceling Printing.................................................................... 107
Using the Pause/Release button...................................................... 107
Using the Reset menu.............................................................. 108
Interrupting Printing.................................................................. 108
Chapter 4 Using Optional Stapler/Stacker Unit
Installing/Removing Stapler/Stacker Unit................................................. 110
Installing the stapler/stacker unit.................................................... 110
Removing the stapler/stacker unit.................................................... 120
Printing with Stapler/Stacker Unit....................................................... 121
Contents 7
AL-C500 Series User's Guide
Stapling function.................................................................. 121
Offset function................................................................... 121
Problems Using Stapler/Stacker Unit..................................................... 122
Cannot staple..................................................................... 122
Staple Jam....................................................................... 122
Cannot eject paper from the stacker unit correctly...................................... 124
Chapter 5 Installing Options
Optional Paper Cassette Unit............................................................ 126
Handling precautions.............................................................. 126
Installing the optional paper cassette unit............................................. 127
Removing the optional paper cassette unit............................................. 136
Memory Module...................................................................... 136
Installing a memory module........................................................ 136
Removing a memory module........................................................ 140
Interface Card........................................................................ 140
Installing an interface card.......................................................... 140
Removing an interface card......................................................... 142
CompactFlash Memory................................................................ 142
Installing a CompactFlash memory.................................................. 142
Removing a CompactFlash memory.................................................. 144
Chapter 6 Replacing Consumable Products/Maintenance Parts
Precautions During Replacement........................................................ 146
Replacement Messages................................................................. 146
Chapter 7 Cleaning and Transporting the Printer
Cleaning the Printer................................................................... 148
Cleaning the pickup roller.......................................................... 148
Cleaning the exposure window...................................................... 150
Transporting the Printer................................................................ 152
For long distances................................................................. 152
For short distances................................................................ 153
Contents 8
AL-C500 Series User's Guide
Chapter 8 Troubleshooting
Clearing Jammed Paper. ............................................................... 155
Precautions for clearing jammed paper............................................... 155
Paper Jam M (Cover M)............................................................ 156
Paper Jam L (Cover L)............................................................. 158
Paper Jam MP (MP tray)........................................................... 159
Paper Jam B (Cover B)............................................................. 161
Paper Jam E5, Paper Jam E4, Paper Jam E3, Paper Jam E2 (Cover E)....................... 164
Paper Jam C5, Paper Jam C4, Paper Jam C3, Paper Jam C2, Paper Jam C1, (All paper cassette)
.............................................................................. 165
Printing a Configuration Status Sheet..................................................... 166
Operational Problems.................................................................. 167
The Ready light does not turn on.................................................... 167
The printer does not print (Ready light off)............................................ 167
The Ready light is on but nothing prints.............................................. 167
The remaining service life of the consumables is not updated (Windows only)............... 168
Cannot install software or drivers.................................................... 168
Cannot access the shared printer..................................................... 168
Printout Problems..................................................................... 169
The font cannot be printed......................................................... 169
Printout is garbled................................................................ 169
The printout position is not correct.................................................. 170
Graphics do not print correctly...................................................... 170
Color Printing Problems. . . . . . .......................................................... 171
Cannot print in color.............................................................. 171
The printout color differs when printed from different printers........................... 171
The color looks different from what you see on the computer screen....................... 171
Print Quality Problems................................................................. 172
The background is dark or dirty..................................................... 172
White dots appear in the printout.................................................... 172
Vertical lines appear on the printout................................................. 172
Print quality or tone is uneven...................................................... 172
Half-tone images print unevenly..................................................... 173
Toner smudges................................................................... 173
Areas are missing in the printed image................................................ 174
Completely blank pages are output................................................... 174
The printed image is light or faint.................................................... 175
The non-printed side of the page is dirty.............................................. 175
Print quality decreased............................................................. 176
Contents 9
AL-C500 Series User's Guide
Memory Problems..................................................................... 176
Insufficient memory for current task................................................. 176
Insufficient memory to print all copies................................................ 176
Paper Handling Problems.............................................................. 177
Paper does not feed properly........................................................ 177
Problems Using Options............................................................... 177
The message Invalid AUX I/F Card appears on the LCD panel............................ 177
Paper does not feed from the optional paper cassette.................................... 178
An installed option cannot be used................................................... 178
The optional product is not available................................................. 178
Problems Using Optional Staple/Stacker Unit.............................................. 178
Correcting USB Problems.............................................................. 179
USB connections.................................................................. 179
Windows operating system......................................................... 179
Printer software installation......................................................... 179
Status and Error Messages.............................................................. 180
Canceling Printing.................................................................... 180
Printing in the PostScript 3 Mode Problems............................................... 180
The printer does not print correctly in the PostScript mode.............................. 180
The printer does not print.......................................................... 181
The printer or its driver does not appear in utilities in the printer configuration (Mac OS only)
.............................................................................. 181
The font on the printout is different from that on the screen.............................. 181
The printer fonts cannot be installed................................................. 182
The edges of texts and/or images are not smooth....................................... 182
The printer does not print normally via the USB interface................................ 182
The printer does not print normally via the network interface............................ 182
An undefined error occurs (Mac OS only)............................................. 183
Chapter 9 About the Printer Software
Using the Printer Software for Windows.................................................. 184
Using the printer driver. . .......................................................... 184
Using EPSON Status Monitor....................................................... 186
Uninstalling the printer software.................................................... 193
Using the PostScript Printer Driver....................................................... 194
Computer system requirements. .................................................... 194
Using the PostScript printer driver with Windows...................................... 194
Using the PostScript printer driver with Mac OS....................................... 197
Contents 10
AL-C500 Series User's Guide
Using the PCL6 Printer Driver.......................................................... 200
Appendix A Technical Specifications
Paper................................................................................ 201
Available paper types.............................................................. 201
Paper that should not be used....................................................... 201
Printable area.................................................................... 202
Printer.............................................................................. 203
General.......................................................................... 203
Environmental................................................................... 204
Mechanical...................................................................... 205
Electrical........................................................................ 205
Standard and approvals............................................................ 205
Interfaces............................................................................ 206
USB interface..................................................................... 206
Ethernet interface................................................................. 206
Options.............................................................................. 206
550-Sheet Paper Cassette Unit. . . .................................................... 206
1100-Sheet Paper Cassette Unit. . . ................................................... 207
Memory modules................................................................. 208
Parallel Interface Card............................................................. 208
CompactFlash memory............................................................ 208
1000-Sheet Stapler/Stacker Unit. .................................................... 208
Consumable Products.................................................................. 210
Toner Cartridge.................................................................. 210
Photoconductor Unit. . . . . . . . ...................................................... 211
Waste Toner Collector............................................................. 211
Staple Cartridge................................................................... 211
Maintenance Parts..................................................................... 211
Fuser Unit....................................................................... 211
Transfer Unit..................................................................... 212
Appendix B Where To Get Help
Contacting Epson Support.............................................................. 213
Before Contacting Epson. . . . . ...................................................... 213
Help for Users in Europe. . . . ....................................................... 213
Contents 11
AL-C500 Series User's Guide
Help for Users in Taiwan........................................................... 213
Help for Users in Singapore. ........................................................ 215
Help for Users in Thailand.......................................................... 215
Help for Users in Vietnam.......................................................... 216
Help for Users in Indonesia......................................................... 216
Help for Users in Hong Kong....................................................... 218
Help for Users in Malaysia.......................................................... 218
Help for Users in India............................................................. 219
Help for Users in the Philippines.................................................... 220
Index
Contents 12
Safety Instructions
Warning, Caution, Important, and Note
Warning
!
must be followed to avoid serious bodily injury.
Caution
!
must be followed carefully to avoid bodily injury.
Important
c
must be observed to avoid damage to your equipment.
Note
contains important information and useful tips on the operation of your printer.
AL-C500 Series User's Guide
Important Safety Instructions
Setting up the printer
❏ Because the printer weighs approximately 42.2 kg (93 lb) with consumable products installed,
three people should carry the printer, lifting it by the correct positions as shown below.
❏ When moving the printer, always keep it horizontal.
Safety Instructions 13
AL-C500 Series User's Guide
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that
comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s
power cord is for use with this printer only. Use with other equipment may result in fire or electric
shock.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses
in the plug, make sure you replace them with fuses of the correct size and rating.
❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏ Avoid using an electrical outl et th at is cont rolle d by w all sw itches or automatic timers. Accidental
disruption of power can erase valuable information in your computer’s and printer’s memory.
❏ Make sure that there is no dust on the socket.
❏ Be sure to insert the plug completely into the electrical outlet.
❏ Do not handle the plug with wet hands.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A When the power cord or plug is damaged or frayed.
B If liquid has been spilled into it.
C If it has been exposed to rain or water.
D If it does not operate normally when the operating instructions are followed. Adjust only those controls that
are covered by the operating instructions since improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the printer to normal operation.
E If it has been dropped or the cabinet has been damaged.
F If it exhibits a distinct change in performance, indicating a need for service.
❏ Avoid sharing outlets with other appliances.
❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are not
sure of the power supply specifications in your area, contact your local power company or consult
your dealer.
Safety Instructions 14
AL-C500 Series User's Guide
❏ If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
❏ When connecting this printer to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ Use only optional products, such as the paper cassette units and the printer stand, produced
specifically for this product. Using options produced for other products may cause the product to
fall over and injure someone.
❏ When lifting the printer onto the optional 1100-Sheet Paper Cassette Unit, be sure to lock the
casters.
Finding the place for the printer
When relocating the printer, always choose a location that has adequate space for easy operation and
maintenance. Use the following illustration as a guide for the amount of space required around the
printer to ensure smooth operation.
a 30 cm
b 10 cm
c 40 cm
Safety Instructions 15
AL-C500 Series User's Guide
d 50 cm
e 13 cm
To install and use any of the following options, you will need the indicated amount of additional
space.
550-Sheet Paper Cassette Unit adds 13.4 cm (5.3 in.) to the bottom of the printer.
1100-Sheet Paper Cassette Unit adds 35.1 cm (13.8 in.) to the bottom of the printer.
1000-Sheet Stapler/Stacker Unit adds 47.8 cm (18.8 in.) to the left of the printer.
In addition to space considerations, always heed the following precautions when finding a place to
locate the printer:
❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.
❏ Do not put your printer where the cord will be stepped on.
❏ Do not use printer in a damp environment.
❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.
❏ Do not place the printer on an unstable surface.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a
built-in installation unless proper ventilation is provided.
❏ Keep the entire computer and printer system away from potential sources of interference, such as
loudspeakers or the base units of cordless telephones.
❏ Leave adequate room around the printer to allow for sufficient ventilation.
Safety Instructions 16
AL-C500 Series User's Guide
Using the printer
❏ Be careful not to touch the fuser, which is marked ! (CAUTION), or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one
of these areas, turn off the printer and wait 30 minutes to allow the heat to subside before doing
so.
*! (CAUTION)
❏ Be careful not to touch the parts, which are marked ! (CAUTION) as shown in the illustration
below. If the printer has been in use, those parts may be very hot.
Heatsink
*! (CAUTION)
Safety Instructions 17
Clutch
*! (CAUTION)
AL-C500 Series User's Guide
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock.
❏ When optional paper cassettes are installed, do not open two or more paper cassettes at the same
time. The open cassettes unbalance the printer, and if any pressure is placed on the back of it, it may
fall over and hurt someone.
❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏ Do not use aerosol products containing any kind of combustible gases, such as air duster, in or
around the printer.
❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Never spill liquid of any kind on the printer.
❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of
other controls may result in damage and may require repair by a qualified service representative.
Safety Instructions 18
AL-C500 Series User's Guide
❏ Do not turn off the printer:
- After turning on the printer, wait until Ready appears on the LCD panel.
- While Ready light is flashing.
- While the Data light is on or flashing.
- While printing.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Follow all warnings and instructions marked on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to service this
printer yourself.
❏ Periodically disconnect the plug from the electrical outlet and clean the blades.
❏ Do not disconnect the plug while the printer is on.
❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
Handling consumable products and maintenance parts
❏ Do not burn used consumable products or maintenance parts because they might explode and
injure someone. Dispose of them according to local regulations.
❏ Be sure to keep consumable products and maintenance parts out of the reach of children.
❏ When handling a toner cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify or take apart consumable products or maintenance parts.
❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or
clothes, wash it off with soap and water immediately.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not
use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
Safety Instructions 19
AL-C500 Series User's Guide
❏ To get the best print quality, do not store the toner cartridge or photoconductor unit in an area
subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations
subject to extreme or rapid changes in temperature or humidity.
❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it
to room light for more than three minutes. The photoconductor unit contains a light-sensitive
drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed
page and reducing the service life of the drum. If you need to keep the photoconductor unit out of
the printer for long periods, cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from
the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from
your skin can permanently damage its surface and affect print quality.
❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
Safety Information
Laser safety labels
Warning:
!
The performance of procedures and adjustments other than those specified in the printer’s
documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser
product as defined in the IEC60825 specifications. A label similar to the one shown below is
attached to the back of printers in countries where required.
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit.
The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be
opened under any circumstances. An additional laser warning label is affixed to the inside of the
printer.
Safety Instructions 20
AL-C500 Series User's Guide
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced
only when the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 3 mg/h of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Safety Instructions 21
Chapter 1
Getting to Know Your Printer
Printer Parts
Front view
AL-C500 Series User's Guide
a
h
a. control panel b. output tray
c. lever B d. cover B
e. MP tray f. power switch
g. standard lower paper cassette h. cover A
bc
g
d
e
f
Getting to Know Your Printer 22
Rear view
AL-C500 Series User's Guide
a
b
c
e
d
a. Type-B interface card slot cover b. USB interface connector
c. Ethernet interface connector d. AC inlet
e. power supply socket for 1000-Sheet Stapler/
Stacker Unit
Inside the printer
cover A is opened
a
dbc
e
i
f
g
h
Getting to Know Your Printer 23
cover A and cover H are opened
cover B is opened
AL-C500 Series User's Guide
j
mkln
o
p
s
q
r
a. toner cartridge (Yellow) b. toner cartridge (Magenta)
c. toner cartridge (Cyan) d. toner cartridge (Black)
e. lever G f. cover H
g. waste toner collector h. cleaning rod
i. exposure window j. transfer belt
k. photoconductor unit (Black) l. photoconductor unit (Cyan)
m. photoconductor unit (Magenta) n. photoconductor unit (Yellow)
o. cover F p. fuser unit
Getting to Know Your Printer 24
q. transfer roll unit r. cover D
s. lever J
Control panel
l
AL-C500 Series User's Guide
cadfeb
g
h
i
kj
a. LCD panel Displays printer status messages and control panel menu settings.
b.
OK button
c.
Left button
d.
Up button
e.
Right button
f.
Down button
g.
Ready light (Green)
h.
Wake Up/Sleep button
(Green)
i.
Error light (Orange)
j.
Start/Stop button
Use these buttons to access the control panel menus, where you can make
printer settings and check the status of consumable products. For instructions
on how to use these buttons, see “Using the Control Panel Menus” on
page 60.
On when the printer is ready, indicating that the printer is ready to receive and
print data.
Off when the printer is not ready.
Press to switch the status between available for printing and saving power. This
button lights up when the printer is in the sleep mode (the deep sleep mode).
Press this button to recover from the sleep mode (the deep sleep mode).
For more details about energy saving menus, see “Energy Saver Menu” on
page 87.
On or flashes when an error has occurred.
When the printer is printing, pressing this button stops the printing.
When the error light is flashing, pressing this button clears the error and
switches the printer to ready status.
Getting to Know Your Printer 25
AL-C500 Series User's Guide
k.
Pause/Cancel button
l.
Data light (Green)
Press once to pause. Press again to recover from pause. While paused, the
following operations are available on the control panel.
- Canceling the current print job or stored print jobs.
- Interrupting print jobs to print a stored print job.
For instructions on these operations, see “Canceling Printing” on page 107 and
“Interrupting Printing” on page 108.
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
Options
You can add to your printer’s capabilities by installing any of the following options.
❏ 550-Sheet Paper Cassette Unit (C12C802721)
This unit increases paper feeding capacity up to 550 sheets of paper. You can install up to two
units.
❏ 1100-Sheet Paper Cassette Unit (C12C802731)
This unit increases paper feeding capacity up to 1100 sheets of paper. You can install only one unit
on your printer.
❏ 1000-Sheet Stapler/Stacker Unit (C12C802741)
This unit increases paper output capacity to a maximum of 1000 sheets of paper. You can also
staple each set of copies using this unit.
❏ CompactFlash Memory
This option enables you to store overlay forms, use Reserve Job function, and improve the collate
printing environment. By using the Reserve Job function, you can store print jobs in the printer’s
CompactFlash memory and print them later directly from the printer’s control panel. By using the
collate printing function, you can print larger and more complex print jobs.
Note:
The CompactFlash memory must be at least 4 GB.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 1024 MB by adding an
additional 512 MB RAM DIMM.
Getting to Know Your Printer 26
AL-C500 Series User's Guide
Note:
Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the
store where you purchased this printer or an Epson qualified service representative.
❏ Parallel Interface Card (C12C824521)
This option enables parallel interface connection. Insert the parallel interface card to the Type-B
interface card slot.
Consumable Products
The life of the following consumable products is monitored by the printer. The printer lets you know
when replacements are needed.
Product name Product code
Standard Capacity Toner Cartridge (Yellow) 0660
Standard Capacity Toner Cartridge (Magenta) 0661
Standard Capacity Toner Cartridge (Cyan) 0662
Standard Capacity Toner Cartridge (Black) 0663
High Capacity Toner Cartridge (Yellow) 0656
High Capacity Toner Cartridge (Magenta) 0657
High Capacity Toner Cartridge (Cyan) 0658
High Capacity Toner Cartridge (Black) 0659
Photoconductor Unit (Yellow) 1224
Photoconductor Unit (Magenta) 1225
Photoconductor Unit (Cyan) 1226
Photoconductor Unit (Black) 1227
Waste Toner Collector 0664
Staple Cartridge 4002
The life of the following consumable products is monitored by the printer. The printer lets you know
when replacements are needed.
Getting to Know Your Printer 27
AL-C500 Series User's Guide
Maintenance Parts
Product name Product code
Fuser Unit 3046/3047
Transfer Unit 3048
Note:
Fuser unit part numbers vary by location.
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products, maintenance,
troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network settings.
Font Guide
Provides you with information on fonts used on the printer.
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your
printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer 28
AL-C500 Series User's Guide
Printer Features
Power saving performance
The printer has an advanced power saving feature that helps you reduce electricity consumption. In
the power off mode, the printer consumes about 0.3 W by disabling almost all operations. For a
detailed explanation, see “Energy Saver Menu” on page 87.
Print Job Arranger
This function allows printing settings for several documents created by different applications at the
same time. You can arrange the order in which jobs are printed and change the layout of the data.
Stapling/Offset function
This printer allows you to staple each set of copies using the optional 1000-Sheet Stapler/Stacker Unit.
Also, the printer can offset the position of printouts from side to side so that you can identify one set of
copy from another.
Large paper output capacity
Paper input capacity can be increased from 700 sheets (MP tray: 150 sheets and standard lower paper
cassette: 550 sheets) up to 2900 sheets by adding two 550-Sheet Paper Cassette Units and a 1100-Sheet
Paper Cassette Unit. You can also increase paper output capacity by installing a 1000-Sheet Stapler/
Stacker Unit.
Getting to Know Your Printer 29
AL-C500 Series User's Guide
Chapter 2
Printing Tasks
Loading Paper into Your Printer
This section describes how to load paper. If you use special media such as envelopes, see also “Selecting
and Using Print Media” on page 34. For specifications or details about the paper types and sizes, see
“Paper” on page 201.
Important:
c
Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
MP tray
The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such
as labels, envelopes, thick paper, and coated paper.
Note:
To load envelopes, see “Envelopes” on page 36.
1. Open the MP tray.
Printing Tasks 30
AL-C500 Series User's Guide
2. Slide the paper guides outward.
Note:
When the loading paper size is bigger than A4, open the extension tray on the MP tray to
accommodate the paper.
3. Load a stack of the desired paper with the printable surface facing down. Then slide the paper
guides to get a snug fit.
Printing Tasks 31
Note:
❏ Make sure that you do not load paper beyond the limit mark.
❏ After loading paper, set the MP Tray Size and MP Type settings to match the loaded paper size
on the control panel. For details, see “Tray Menu” on page 65.
Lower paper cassette
This cassette gives you a second paper source in addition to the MP tray.
Note:
The instructions below describe loading paper in paper cassette 1 as an example.
1. Pull out the paper cassette.
AL-C500 Series User's Guide
Printing Tasks 32
AL-C500 Series User's Guide
2. Pinch the knobs and slide the paper guides to accommodate the paper you are loading.
3. Load a stack of the desired paper with the printable surface facing up.
Note:
Make sure that you do not load paper beyond the limit mark.
Printing Tasks 33
AL-C500 Series User's Guide
4. Reinsert the paper cassette into the printer.
Note:
After loading paper, set the Cassette1 Size and Cassette1 Type settings to match the loaded
paper size and paper type on the control panel. For details, see “Tray Menu” on page 65.
Output tray
The output tray is located on the top of the printer. Since printouts are output face-down, this tray is
also referred to as the face-down tray. Up to 500 sheets can be stacked when using the A4-size plain
paper.
Selecting and Using Print Media
You can use special media, such as labels, envelopes, thick paper, and coated paper.
When loading special media, you should make paper settings. You can also make these settings on the
Tray Menu in the control panel. See “Tray Menu” on page 65.
Printing Tasks 34
AL-C500 Series User's Guide
Note:
Since the quality of any particular brand or type of media may be changed by the manufacturer at any
time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before
purchasing large quantities or printing large jobs.
Labels
Available labels
❏ Labels designed for laser printers or plain-paper copiers
❏ Labels that completely cover the backing sheet, with no gaps between the individual labels
Available paper source
❏ MP tray
❏ Standard lower paper cassette
Printer driver settings
MP tray
Printer driver settings
Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4
Paper Source MP Tray
Paper Type Labels
Standard lower paper cassette
Printer driver settings
Paper Size A4, A5, B5, LT, LGL, GLG, EXE
Paper Source Cassette 1
Paper Type Labels
Note:
❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might
be wrinkled. Make a trial print run before you print on a lot of labels.
❏ Duplex printing is not available for labels.
Printing Tasks 35
AL-C500 Series User's Guide
❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your
printer.
Envelopes
Available envelopes
❏ Envelopes that have no glue or no tape
Important:
c
Do not use window envelopes. The plastic on most window envelopes will melt.
Available paper source
❏ MP tray
a. C5, IB5
b. MON, C10, DL, C6
Printer driver settings
MP tray
Paper Size MON, C10, DL, C5, C6, IB5
Paper Source MP Tray
Paper Type Envelope
Printer driver settings
Printing Tasks 36
AL-C500 Series User's Guide
Note:
❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,
envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.
❏ Duplex printing is not available for envelopes.
❏ The resolution is reduced to 600 dpi when printing on envelopes.
❏ When printing on envelopes, open cover B, and then push down lever J until it stops. It may reduce the
wrinkles in the envelopes. When using paper other than envelopes, be sure to push the levers back
up.
Thick paper
Available paper source
❏ MP tray
❏ Lower paper cassettes
Printer driver settings
MP tray
Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4
Paper Source MP Tray
Paper Type Thick (for 106 to 163 g/m paper), Extra Thick (for 164 to 216 g/m paper)
Printer driver settings
Printing Tasks 37
Lower paper cassettes
Printer driver settings
Paper Size A4, A5, B5, LT, LGL, GLG, EXE, F4
AL-C500 Series User's Guide
Paper Source
Paper Type Thick (for 106 to 163 g/m paper), Extra Thick (for 164 to 216 g/m paper)
*
Available only when the optional paper cassette unit is installed.
Cassette 1, Cassette 2
Note:
Duplex printing is not available for Extra Thick.
Semi-thick paper
Available paper source
❏ MP tray
❏ Lower paper cassettes
Printer driver settings
MP tray
Printer driver settings
*
, Cassette 3*, Cassette 4*, Cassette 5
*
Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4
Paper Source MP Tray
Paper Type Semi-Thick
Lower paper cassettes
Printer driver settings
Paper Size A4, A5, B5, LT, LGL, GLG, EXE
Paper Source
Paper Type Semi-Thick
*
Available only when the optional paper cassette unit is installed.
Cassette 1, Cassette 2
*
, Cassette 3*, Cassette 4*, Cassette 5
*
Printing Tasks 38
Coated paper
Available paper source
❏ MP tray
❏ Standard lower paper cassette
Printer driver settings
MP tray
Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4
Paper Source MP Tray
Paper Type Coated
AL-C500 Series User's Guide
Printer driver settings
Standard lower paper cassette
Printer driver settings
Paper Size A4, A5, B5, LT, LGL, GLG, EXE
Paper Source Cassette 1
Paper Type Coated
Note:
Because coated paper is coated with the special materials, load it one sheet at a time.
Custom paper size
Available paper source
❏ MP tray
❏ Lower paper cassettes
Printing Tasks 39
Printer driver settings
MP tray
AL-C500 Series User's Guide
Printer driver settings
Paper Size
Paper Source MP Tray
Paper Type Plain, Semi-Thick, Preprinted, Recycled, Color, Labels, Thick, Extra Thick, Coated,
*
76.2 × 127 mm at minimum and 215.9 × 355.6 mm at maximum.
User Defined Size
Envelope, Special
*
Lower paper cassettes
Printer driver settings
Paper Size
Paper Source
Paper Type
*1
98.4 × 190.5 mm to 215.9 × 355.6 mm.
*2
Available only when the optional paper cassette unit is installed.
*3
Available only when Cassette 1 is selected as Paper Source.
User Defined Size
Cassette 1, Cassette 2
Plain, Semi-Thick, Preprinted, Recycled, Color, Labels
*1
*2
, Cassette 3*2, Cassette 4*2, Cassette 5
*2
*3
, Thick, Extra Thick, Coated
Note:
❏ Depending on the quality of the non-standard size paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size
paper.
❏ Duplex printing is not available for Extra Thick.
❏ For Windows, access the printer driver, then select User Defined Size fr om th e Pap er Si ze lis t on th e
Basic Settings tab. In the User defined Paper Size dialog box, adjust the Paper Width, Paper Length,
and Unit settings to match your custom paper. Then click OK and your custom paper size will be
saved.
❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create User Defined Size at the client.
❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing
the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting.
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AL-C500 Series User's Guide
Cancelling a Print Job
From the printer
To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 107.
From the computer
For Windows users
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the
Document menu.
Setting the Print Quality
You can change the print quality of printouts through settings in the printer driver.
In the Automatic setting, you can select a print mode according to your printing purpose. The printer
driver makes optimal settings depending on the print mode you have selected. In the Advanced
setting, you have more setting options.
Note:
The printer driver’s online help provides details on printer driver settings.
Printing Tasks 41
Using the Automatic setting
For Windows users
1. Click the Basic Settings tab.
2. Click Automatic, then choose desired printing quality.
AL-C500 Series User's Guide
3. Click OK.
Using the Advanced setting
For Windows users
1. Click the Basic Settings tab.
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AL-C500 Series User's Guide
2. Select Advanced. Then select the most appropriate setting from the list according to the type of
document or image you want to print.
When you choose a predefined setting, other settings such as Print Quality and Color Management
are set automatically. Changes are shown in the current settings list on the Setting Information dialog
box that appears by pressing the Setting Info button on the Optional Settings tab.
Customizing print settings
If you need to change detailed settings, make the settings manually.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings.
3. Make appropriate settings. For details about each setting, see online help.
4. Click OK.
Saving your settings
You can save your custom settings.
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AL-C500 Series User's Guide
Note:
❏ You cannot use a predefined setting name for your custom settings.
❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ You cannot delete predefined settings.
For Windows users
Note:
When sharing the printer on a network, Save Settings is grayed out and you cannot create a custom
setting at the client.
1. Click the Basic Settings tab.
2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.
3. Type a name for your custom settings in the Name box, then click Save.
Your settings will appear in the drop-down list which appears when Advanced is selected on the Basic
Settings tab.
Note:
To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box,
then click Delete.
You can create new settings in the More Settings dialog box. When you create new settings, Custom
Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not
overwritten. To save the new settings, save them under a new name.
Toner Save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner
Save mode.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
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AL-C500 Series User's Guide
3. Select the Toner Save check box, then click OK.
Monochrome Model Compatibility mode
When the following occurs while printing in black-and-white, use this function.
❏ The text and lines are too thin.
❏ The print data size is too large.
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
3. Select Black as Color, select the Monochrome Model Compatibility check box, and then click
OK.
Note:
When you use this mode, the amount of toner consumption increases.
Adjusting the weight of thin lines
Thin lines can be printed in thicker lines as visible.
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
3. Select the Dot Correction check box, then click OK.
The default setting for the Dot Correction is on.
Setting the Advanced Layout
Duplex printing
This function allows you to print on both sides of the paper automatically.
Printing Tasks 45
AL-C500 Series User's Guide
For Windows users
1. Click the Basic Settings tab.
2. Select the Duplex check box, then select Left, Top, or Right as the binding position.
3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog
box.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Modifying the print layout
This function allows you to print multiple pages on single sheets of paper.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Print Layout check box and the number of pages you want to print on one sheet of
paper.
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AL-C500 Series User's Guide
3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Resizing printouts
This function allows you to enlarge or reduce your document.
For Windows users
1. Click the Advanced Layout tab.
Printing Tasks 47
2. Select the Zoom Options check box.
AL-C500 Series User's Guide
3. If you want to resize pages automatically to fit the output paper, select the desired paper size from
the Output Paper drop-down list.
If you want to resize pages by a specified magnification, select the Zoom To check box, then specify
the percentage. You can also select the output paper size.
4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to
print reduced page image with centering) for Location setting.
Note:
This setting is not available when you select Zoom To check box.
5. Click OK.
Printing watermarks
This function allows you to print a text-based or image-based watermark on your document.
For Windows users
1. Click the Advanced Layout tab.
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AL-C500 Series User's Guide
2. Select a watermark that you want to use from the Watermark drop-down list.
3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For
details about each setting, see online help.
4. Click OK.
Making a new watermark
For Windows users
1. Click the Advanced Layout tab.
2. Click Add New Watermark.
3. Select Text or BMP and type a name for the new watermark in the Name box.
4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file
you want to use, then click Open.
5. Click OK.
Note:
❏ You can register up to 10 original watermarks.
Printing Tasks 49
AL-C500 Series User's Guide
❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark
you want to edit in the Name box, and make appropriate settings, then click OK.
❏ To remove the saved watermark, click Edit/Delete on the Advanced Layout tab, select the
watermark you want to delete in the Name box, then click Delete.
❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create a user defined watermark at the client.
Printing headers and footers
This function allows you to print user name, computer name, date, time, or collate number, at the top
or bottom of each page in a document.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items from the drop-down list.
Printing Tasks 50
AL-C500 Series User's Guide
Note:
❏ If you select Collate Number, the number of copies is printed.
❏ When using the reserve job function, you cannot select Collate Number.
4. Click OK.
Printing with an overlay
This function allows you to print a standard form or letterhead onto the original document.
Note:
❏ This function is for Windows only.
❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode
in the Extended Settings dialog box from the Optional Settings tab.
❏ When printing in black-and-white with this function, Monochrome Model Compatibility is
automatically enabled. This prints text and lines heavily, increasing the amount of toner
consumption.
Creating an overlay
1. Click the Advanced Layout tab.
Printing Tasks 51
2. Select the Form Overlay check box.
AL-C500 Series User's Guide
3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.
4. Type the form name in the Form Name box and its description in the Description box.
5. Select Foreground Document or Background Document to specify whether the overlay will
be printed as foreground or background of the document.
6. Select the Assign to Paper Source check box to display the form name in the Paper Source
drop-down list on the Basic Settings tab.
7. Click OK.
Note:
❏ To change the settings of the overlay form data you created, access the printer driver and follow the
step 1 and 2 above. Note that on the step 3, select Overlay Print, then click Edit Form.
❏ The following 9 characters cannot be used for form names: \ / : * ? " < > |.
Printing Tasks 52
AL-C500 Series User's Guide
Printing an overlaid document
You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab.
For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 51.
If overlay form data is not registered in the Paper Source or if you want to make detailed settings,
follow the steps below.
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
Note:
If you cannot select the form from the application, access the printer driver from the operating
system. For details, see “Accessing the printer driver” on page 184.
5. Click OK.
Saving an overlaid form pre-settings
This function allows you to save the settings you made from “Creating an overlay” on page 51.
1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing an
overlaid document” on page 53.
2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your
pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection
dialog box.
3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced
Layout dialog box.
Note:
❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to
delete from Form Pre-Settings drop-down list, click Delete, and then click OK.
❏ You can save up to 20 pre-settings.
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AL-C500 Series User's Guide
Printing with an overlay (with the storage)
This function allows you to register the overlay form data on the storage. The optional CompactFlash
memory installed on the printer is used as the storage for this product.
This function is available only when the following conditions are satisfied.
❏ The optional CompactFlash memory is installed on the printer. The CompactFlash memory must
be at least 4 GB.
❏ Acquire from Printer is selected under the Optional Settings tab on the printer driver.
❏ High Quality (Printer) mode is set.
❏ The printer is connected via a network.
❏ You are using Windows.
❏ EPSON Status Monitor is installed on the computer.
❏ Internet Explorer is running on the computer.
Register the overlay form data on the storage
Note:
The form name must use only the characters shown below. A - Z, a - z, 0 - 9, and ! ’ ) ( - _ %
1. Create the overlay form data. For details, see “Creating an overlay” on page 51.
2. Log in to Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64 as an
administrator.
3. Access the printer driver from the operating system. For details, see “Accessing the printer driver”
on page 184.
4. Click the Optional Settings tab.
5. Click Register. The Authentication dialog box appears.
6. Enter the password, and then click OK.
The Register to Storage dialog box appears.
7. Select the form name from the Form Names list, and then click Register.
Printing Tasks 54
AL-C500 Series User's Guide
Note:
❏ Only form names that can be registered appear on the Form Names list.
❏ Click Print List to print the form list registered in the printer.
8. Click Back to close the Register to Storage dialog box.
9. Click OK.
Printing an overlaid document
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
4. Select CompactFlash in Printer in the Current Source drop-down list.
5. Make appropriate settings. For details about each setting, see online help.
6. Click OK in the Form Selection dialog box.
7. Click OK in the Advanced Layout tab.
Delete the overlay form data on the storage
1. Follow the step 2 to 4 of “Register the overlay form data on the storage” on page 54.
2. Click Delete. The Authentication dialog box appears.
3. Enter the password, and then click OK.
The Delete from Storage dialog box appears.
4. If you delete all overlay form data, click the All button, then click Delete. If you want to delete
some specific data, click the Selected button, enter the form name in the Form Name edit box,
then click Delete.
Printing Tasks 55
AL-C500 Series User's Guide
Note:
❏ If you need the list of the registered overlay form data, click Print List to print it and confirm the
form name. Also, if you need a sample print-out of the form data, enter the form name and click
the Print Sample button.
❏ You can use the Browse button if the printer is connected through a network. Form names
registered to the storage are displayed by clicking the Browse button.
5. Click Back.
6. Click OK.
Printing the copy-protected document
This function allows you to print a document as a copy-protected document. When you try to copy a
copy-protected document, “COPY” is printed several times on the document.
Note:
❏ Epson will not guarantee to secure from information leakage and any other damage by using this
function, nor hidden letters appear in all cases.
❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters
may not appear when photocopied depends on the models, settings, and combinations of
photocopiers, fax machine, input device such as digital cameras and scanners, output device such as
printers; printer driver settings of this product; condition of consumables such as toner and output
paper type.
For Windows users
Note:
With this function, the Print Quality setting is changed to Fine, and the Toner Save setting is disabled.
Monochrome Model Compatibility function and Form Overlay function are also disabled.
1. Click the Advanced Layout tab.
Printing Tasks 56
2. Select Copy from the Anti-Copy Pattern drop-down list.
AL-C500 Series User's Guide
3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For
details about each setting, see online help.
4. Click OK.
Printing Multiple Print Jobs at Once
This function allows you to print several documents created by different applications at once
arranging settings, such as the printing order, duplex, and the print layout.
1. Click the Basic Settings tab.
2. Select the Print Job Arranger check box.
3. Click OK.
The Print Job Arranger screen appears when a print job is executed. Make appropriate settings. For
details, see the Print Job Arranger help.
Printing Tasks 57
AL-C500 Series User's Guide
Printing Web Pages to Fit Your Paper Size
This function allows you to make Web pages fit to your paper size when printing. Install EPSON
Web-To-Page from the printer Software Disc.
Note:
This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003.
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer
Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then
select EPSON Web-To-Page.
Using the Reserve Job Function
This function allows you to store print jobs on the printer’s memory and to print them later directly
from the printer’s control panel. You can prevent the printed document from being looked at by other
people by applying a password to the print job.
This function uses the following types of printer memory.
Printer’s Storage Description
CompactFlash The optional CompactFlash memory must be installed on your printer in order to use
the Reserve Job function. Make sure that the CompactFlash memory is correctly
recognized by the printer driver before you start using the Reserve Job function.
The CompactFlash memory must be at least 4 GB.
R AM D is k An a dd it io na l m em or y m u st be in st al le d o n y ou r pr in te r i n o rd er to us e t he Re se rv e J ob
function.
To enable the RAM disk, you have to set the RAM Disk setting on the control panel to
Normal or Maximum. For instructions about increasing your printer’s memory, see
“Installing a memory module” on page 136.
After the memory module is installed, you must update the option information. See
“Making Optional Settings” on page 185.
When both CompactFlash memory and a RAM disk are installed, CompactFlash
memory is given priority and makes the RAM disk unavailable.
Printing Tasks 58
AL-C500 Series User's Guide
The table below gives an overview of the Reserve Job options.
Reserve Job Option Description
Re-Print Job Lets you print the job now and store it on the printer’s memory. You can print the same
job several times.
Verify Job Lets you print one copy now to verify the content. You can print multiple copies later.
Stored Job
Confidential Job Lets you apply a password to the print job. You can print the job entering the password
*
Not available when you use the RAM disk for the printer’s memory.
*
Lets you store the print job on the printer’s memory without printing it now.
on the printer’s control panel.
Sending the print job
For Windows users
1. Click the Optional Settings tab, then click Reserve Jobs Settings. The Reserve Jobs Settings
dialog box appears.
2. Select the Reserve Job On check box, then select Re-Print Job, Verify Job, Stored Job, or
Confidential Job.
3. Enter a user name and job name in the corresponding text boxes. If you selected Confidential
Job, enter a four-digit number in the password text box to set the password.
Note:
If you want to creat e a thumbn ail of the first page of a job, select the Create a thumbnail check box.
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a
Web browser.
4. Click OK.
Note:
The OK button becomes available after both the user name and job name have been entered.
If you selected Re-Print Job, the printer prints your document. If you selected Verify Job, the printer
prints one copy of your document.
To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job
Data” on page 105.
Printing Tasks 59
AL-C500 Series User's Guide
Chapter 3
Using the Control Panel
Using the Control Panel Menus
When to make control panel settings
In general, printer driver settings override settings made using the control panel.
You should make the following settings by using the control panel because these settings cannot be
made in the printer driver.
❏ Settings to select emulation modes and IES (Intelligent Emulation Switching) mode
❏ Settings to specify a channel and configure the interface
❏ Settings to specify the size of the memory buffer used to receive data
How to access the control panel menus
1. Press the r Right button to access the control panel menus.
2. Use the u Up and d Down buttons to scroll through the menus.
3. Press the r Right button to view the items in a menu. Depending on the menu, the LCD panel
displays an item and the current setting separated (
4. Use the u Up and d Down buttons to scroll through the items, or press the l Left button to return
to the previous level.
YYYY=ZZZZ), or only an item ( YYYY).
Using the Control Panel 60
AL-C500 Series User's Guide
5. Press the r Right button to carry out the operation indicated by an item, such as printing a
configuration status sheet or resetting the printer, or to view the settings available for an item, such
as paper sizes or emulation modes.
Use the u Up and d Down buttons to scroll through available settings, then press the r Right
button to select a setting and return to the previous level. Press the l Left button to return to the
previous level without changing the setting.
Note:
❏ You need to turn the printer off and then on to activate some settings. For details, see “Control
Panel Menus” on page 62.
❏ The OK button can be used instead of the r Right button in step 3 or 5.
6. Press the Start/Stop button to exit the control panel menus.
How to register menus as bookmarks
By registering bookmarks for frequently used menus, you can display the registered menus by just
pressing the OK button while the LCD panel displays Ready.
Note:
The maximum number of menus you can register as bookmarks is 3.
1. Display the menu to register. For details, see “How to access the control panel menus” on
page 60.
2. Press the OK button for more than two seconds.
The Add Bookmark menu appears.
Note:
Some menus cannot be bookmarked. If you tried to register them, Bookmark Failed is displayed.
3. Press the u Up and d Down buttons to select the menu to delete, then press the r Right button.
Note:
To register a new menu, you have to delete one of the registered menus from the bookmark.
If Bookmark Registered is displayed, the menu is bookmarked successfully.
Using the Control Panel 61
AL-C500 Series User's Guide
Note:
To restore the bookmark menus to the default values, select SelecType Init from the control panel’s
Reset Menu.
Control Panel Menus
Note:
Some menus and items appear only when a corresponding optional device is installed or an appropriate
setting has been done.
Information Menu
Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font
sample.
Item Values
Print Configuration Status Sheet -
Print Supplies Status Sheet -
Print Usage History Sheet -
Reserve Job List
Form Overlay List
Network Status Sheet
AUX Status Sheet
USB ExtI/FStatusSht
PS3 Status Sheet -
PS3 Font List -
PCL Font Sample -
ESCP2 Font Sample -
*1
*2
*3
*4
*5
-
-
-
-
-
FX Font Sample -
I239X Font Sample -
Using the Control Panel 62
Item Values
AL-C500 Series User's Guide
Cyan(C) Toner/Magenta(M) Toner/Yellow(Y) Toner/Black(K)
Toner
Cyan(C) Photocon/Magenta(M) Photocon/Yellow(Y)
Photocon/Black(K) Photocon
Transfer Unit Life E******F to E F
Fuser Unit Life E******F to E F
Total Pages 0 to 99999999
Color Pages 0 to 99999999
Monochrome Pages 0 to 99999999
*1
Available only when the jobs are stored by using the Quick Print Job feature.
*2
This item appears only when Form Overlay data exists.
*3
Available only when the Network I/F setting in Network Menu is set to On.
*4
Available only when an optional interface card is installed.
*5
Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F
setting is set to On.
E******F to E F
E******F to E F
Print Configuration Status Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be useful to
confirm whether option have been installed correctly.
Print Supplies Status Sheet
Prints a sheet showing information about consumables.
Print Usage History Sheet
Prints a sheet showing the history of the printer’s usage.
Reserve Job List
Prints a list of reserved print jobs stored on the printer’s memory.
Form Overlay List
Prints a list of the form overlays stored in the optional CompactFlash memory.
Using the Control Panel 63
AL-C500 Series User's Guide
Network Status Sheet
Prints a sheet showing the working status of the network.
AUX Status Sheet
Prints a sheet showing the working status of the optional interface.
USB ExtI/FStatusSht
Prints a sheet showing the working status of the USB interface.
PS3 Status Sheet
Prints a sheet showing information about the PS3 mode such as the PS3 version.
PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample
Prints a sample of the fonts available for your selected printer emulation.
Cyan(C) Toner/Magenta(M) Toner/Yellow(Y) Toner/Black(K) Toner/ Cyan(C) Photocon/
Magenta(M) Photocon/Yellow(Y) Photocon/Black(K) Photocon/ Transfer Unit Life/Fuser
Unit Life
The number of asterisks (*) between “E” and “F” indicates the remaining service lives of consumables.
If a non-genuine consumable is used, “?” is displayed instead of the indicator.
Total Pages
Displays the total number of pages printed by the printer.
Color Pages
Displays the total number of pages printed in color by the printer.
Monochrome Pages
Displays the total number of pages printed in black-and-white by the printer.
System Information
The following information is displayed.
Using the Control Panel 64
❏ Main Version
❏ MCU Version
❏ Stacker Version
❏ Serial No
❏ Memory
❏ MAC Address
Tray Menu
Item Settings (default in bold)
AL-C500 Series User's Guide
MP Tray Size
MP Type
Cassette1 Size A4, A5, B5, LT, LGL, GLG, EXE, CTM
*
Cassette2 Size
Cassette4 Size
Cassette1 Type
Cassette2 Type
Cassette4 Type
Detect Cassette1 Size/Detect
Cassette2 Size
*
Size
/Detect Cassette4 Size*/
Detect Cassette5 Size
MP Tray AutoSel
Cassette1 AutoSel/Cassette2
AutoSel
Cassette4 AutoSel
AutoSel
*
Available only when the optional paper cassette unit is installed.
/ Cassette3 Size*/
*
/ Cassette5 Size
*
/ Cassette3 Type*/
*
/ Cassette5 Type
*
/Detect Cassette3
*
*
/Cassette3 AutoSel*/
*
*
/Cassette5
A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk,
Coated, Envelope, Special
A4, A5, B5, LT, LGL, GLG, EXE, CTM
*
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk,
Coated, Special
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Thick, ExtraThk, Special
*
On, Off
On, Off
On, Off
MP Tray Size
Using the Control Panel 65
AL-C500 Series User's Guide
Select your paper size from this menu.
MP Type
Lets you set the paper type loaded in the MP tray.
Cassette1 Size/Cassette2 Size/Cassette3 Size/Cassette4 Size/Cassette5 Size
Displays the paper size loaded in the standard and optional paper cassettes.
Cassette1 Type/Cassette2 Type/Cassette3 Type/Cassette4 Type/Cassette5 Type
Lets you select the paper type loaded in the standard and optional paper cassettes.
Detect Cassette1 Size/Detect Cassette2 Size/Detect Cassette3 Size/Detect Cassette4 Size/
Detect Cassette5 Size
Detects the paper size loaded in the standard and optional paper cassettes.
MP Tray AutoSel/Cassette1 AutoSel/Cassette2 AutoSel/Cassette3 AutoSel/Cassette4
AutoSel/Cassette5 AutoSel
Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection
in the printer driver.
Emulation Menu
Note:
You can specify different emulations for each interfaces.
Item Settings (default in bold)
Parallel
USB
Network
*
Auto, ESCP2, FX, I239X, PS3, PCL
Auto, ESCP2, FX, I239X, PS3, PCL
Auto, ESCP2, FX, I239X, PS3, PCL
*
AUX
*
Available only when an optional Type-B interface card is installed.
Auto, ESCP2, FX, I239X, PS3, PCL
Using the Control Panel 66
Printing Menu
Note:
The settings are overridden by the settings made in the printer driver.
Item Settings (default in bold)
AL-C500 Series User's Guide
Page Size
Wide A4
Media Type
Page Side
Paper Source
Orientation
Resolution
RITech
Toner Save
Dot Correction
Top Offset
LeftOffset
T Offset B
A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM
Off, On
Unspecified, Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk,
Coated, Envelope, Special
Front, Back
*2
Auto, MP, Cassette1, Cassette2
Port, Land
300, 600, 1200
On, Off
Off, On
Off, On
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
, Cassette3*2, Cassette4*2, Cassette5
*2
*1
L Offset B
*1
The minimum and maximum of custom paper sizes vary depending on the tray.
76.2 × 127.0 mm to 215.9 × 355.6 mm for MP tray.
98.4 × 190.5 mm to 215.9 × 355.6 mm for lower paper cassette.
*2
Available only when the optional paper cassette unit is installed.
-99.0 ... 0.0 ... 99.0mm in 0.5 increments
Page Size
Specifies the paper size.
Wide A4
Selecting On decreases the left and right margins to 3.4 mm.
Using the Control Panel 67
AL-C500 Series User's Guide
Media Type
Specifies the paper type.
Page Side
Select Front when printing on the front of paper. Select Back when printing on the back of paper.
Paper Source
Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the
optional paper cassette unit.
If you select Auto, paper feeds from the paper source containing paper that matches your Paper Size
setting.
Orientation
Specifies whether the page is printed in portrait or landscape orientation.
Resolution
Specifies the printing resolution.
RITech
Turning RITech on produces smoother and crisper lines, text, and graphics.
Toner Save
When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of
characters. The characters are outlined in full black on the right and lower edges.
Dot Correction
Adjusts the weight of thin lines so they are printed clearly.
Top Offset
Makes fine adjustments to the vertical printing position of the page.
Using the Control Panel 68
AL-C500 Series User's Guide
Important:
c
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
LeftOffset
Makes fine adjustments to the horizontal printing position of the page. This is useful for fine
adjustments.
Important:
c
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
T Offset B
Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this if
the printout on the back is not where you expected.
L Offset B
Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use this
if the printout on the back is not where you expected.
Setup Menu
Item Settings (default in bold)
Language
Time Out
MP Mode
Manual Feed
Copies
*1
Duplex
Binding
*1
English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI,
Português, Norsk,
0, 5 to 60 to 300 in increments of 1
Normal, Last
Off, 1st Page, EachPage
1 to 999
On, Off
Long Edge, Short Edge
, , Türkçe, , ,
Start Page
Offset Stacking
*1
Front, Back
*2
On, Off
Using the Control Panel 69
Item Settings (default in bold)
AL-C500 Series User's Guide
*2
Staple
Skip Blank Page
Auto Eject Page
Size Ignore
Auto Cont
Page Protect
A4/LT Auto Switching
Convert to Monochrome
LCD Contrast
RAM Disk
Confirm Media Type
Job Info. Display Pattern 1, Display Pattern 2, Off
*1
Available only when you use A4, A5, B5, LT, HLT, LGL, GLG, EXE, GLT, or F4 size paper.
*2
Available only when the corresponding option is installed.
*3
Available only for ESC/Page, ESC/P2, FX, or I239X mode.
*4
Not available in PS3 and PCL.
*5
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.
*3
*4
*3
*2 *5
Off, On
Off, On
Off, On
Off, On
Off, On
Auto, On
On, Off
On, Off
0 to 7 to 15
Off, Normal, Maximum
No, Yes
Language
Specifies the language displayed on the LCD panel and that printed on the status sheet.
Time Out
Specifies the length of the time, in seconds, before a time out when interfaces are being switched
automatically. The time before a time out occurs is the length of time from the point when no data is
being received from an interface until the point of switching the interface. If the printer has a print job
when switching the interface, the printer prints the print job.
MP Mode
Using the Control Panel 70
AL-C500 Series User's Guide
This setting determines whether the MP tray has the highest or lowest priority when Auto is selected
as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray
has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.
Manual Feed
Allows you to select the manual feed mode for the MP tray.
Copies
Designates the number of copies to be printed, from 1 through 999.
Duplex
Turns duplex printing on or off. This allows you to print on both sides of a page.
Binding
Specifies the binding direction of the printout.
Start Page
Specifies whether duplex printing starts from the front or back of the page.
Offset Stacking
Specifies whether or not to offset the position of each set of copies.
Staple
Specifies whether or not to staple each set of copies.
Skip Blank Page
Enables you to skip blank pages when printing. This setting is available when you print in the ESC/
Page, ESCP2, FX, or I239X mode.
Auto Eject Page
Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached. The
default is Off, which means paper is not ejected when the time-out limit is reached.
Size Ignore
Using the Control Panel 71
AL-C500 Series User's Guide
If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps
printing even if the image size exceeds the printable area for the specified paper size. This may cause
smudges because of the toner that is not transferred onto the paper properly. When this item is turned
off, the printer stops printing if a paper size error occurs.
Auto Cont
When you turn this setting on, the printer automatically continues printing after a certain period of
time when one of the following errors occurs: Paper Set, Print Overrun, or Memory Overflow.
When this option is off, you must press the Start/Stop button to resume printing.
Page Protect
Allocates additional printer memory for printing data, as opposed to receiving it. You may need to
turn this setting on if you are printing a very complex page. If a Print Overrun error message appears
on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount
of memory reserved for processing data so your computer may take longer to send the print job, but it
will allow you to print complex jobs. Page Protect usually works best when Auto is selected. You
will need to increase your printer’s memory if memory errors continue to occur.
Note:
Changing the Page Protect setting reconfigures the printer’s memory, which causes any downloaded
fonts to be deleted.
A4/LT Auto Switching
When A4 or Letter size paper is selected for printing and there is no paper of that size loaded, the
printout is output in another size.
Convert to Monochrome
Enables you to print in black-and-white when the color toner cartridges have reached the end of their
service lives.
LCD Contrast
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast between
0 (lowest contrast) and 15 (highest contrast.)
RAM Disk
Specifies the RAM disk size available for the Reserve Job function. See the table below for details.
Using the Control Panel 72
AL-C500 Series User's Guide
Optional RAM capacity
(Total RAM capacity)
0 MB (Total 512 MB) Disabled 16 MB 16 MB
128 MB (Total 640 MB) 64 MB 128 MB
256 MB (Total 768 MB) 128 MB 256 MB
512 MB (Total 1024 MB) 256 MB 512 MB
RAM Disk setting
Off Normal Maximum
Confirm Media Type
Displays a message when the paper type in the tra y selected for prin ting is differen t from that selected
on Paper Type in the printer driver.
Job Info.
Displays job information on the control panel, also skipping and canceling printing jobs can be done
with this setting. The pattern of items displayed on the control panel can be selected from Display
Pattern 1 and Display Pattern 2. Do not select Display Pattern 1 when the following
languages are selected as Language on Setup Menu: Norsk,
, , Türkçe, ,
, .
Reset Menu
Clear Warning
Clears warning messages that show errors except for these that occur from consumable products or
mandatory-replacement parts.
Clear All Warnings
Clears all warning messages that appear on the LCD panel.
Reset
Stops printing and clears the current job received from the active interface. You may want to reset the
printer when there is a problem with the print job itself and the printer cannot print successfully.
Reset All
Using the Control Panel 73
AL-C500 Series User's Guide
Stops printing, clears the printer memory. The print jobs received from all interfaces are erased.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone
else’s job.
SelecType Init
Restores the control panel menu settings to their default values.
Quick Print JobMenu
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the
Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job
function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 105.
ConfidentialJobMenu
This menu allows you to print or delete print jobs stored in the printer’s memory using the
Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct
password to access this data. For instructions on using this menu, see “Using the Confidential Job
Menu” on page 106.
Clock Menu
Item Settings (default in bold)
Local Time Diff.
Time Setting 2000/ 01/01 00:00 to 2099/12/31 23:59
Date Format
Local Time Diff.
Specifies the current date and time by entering the time difference from Greenwich Mean time.
-13:59 … 0:00 … +13:59
DD/MM/YY, MM/DD/YY, YY/MM/DD
Time Setting
Specifies the current date and time by entering them directly.
Using the Control Panel 74
AL-C500 Series User's Guide
Date Format
Specifies the format to display the date.
Parallel Menu
These settings control communication between the printer and the computer when using the parallel
interface.
Item Settings (default in bold)
Parallel I/F
Speed
Bi-D
Buffer Size
*
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is
turned on again.
*
*
*
*
On, Off
Fast, Normal
ECP, Off, Nibble
Normal, Maximum, Minimum
Parallel I/F
Allows you to activate or deactivate the parallel interface.
Speed
Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or
Nibble mode. When Fast is selected, the pulse width is about 1 μs. When Normal is selected, the pulse
width is about 10 μs.
Bi-D
Allows you to specify the bidirectional communication mode. When you select Off, bidirectional
communication is disabled.
Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Using the Control Panel 75
AL-C500 Series User's Guide
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn
it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on
page 73.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the
printer.
USB Menu
Item Settings (default in bold)
*1
USB I/F
USB Speed
Get IPAddress
*2 *3 *4 *5
IP
*2 *3
SM
GW
NetWare
AppleTalk
MS Network
Bonjour
USB ExtI/F Init
Buffer Size
*1
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is
*1 *2
*2 *3
*2 *3
*2 *3
*2 *3
*2 *3
*2 *3
*2 *3
*1 *2
On, Off
HS, FS
Auto, PING, Panel
0.0.0.1 to 255.255.255.254
0.0.0.0 to 255.255.255.255
0.0.0.0 to 255.255.255.255
On, Off
On, Off
On, Off
On, Off
-
Normal, Maximum, Minimum
reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is
turned on again.
*2
Available only when USB I/F is set to On.
*3
Available only when a USB external device with D4 support is connected. The contents of the settings depend on the USB
external device settings.
*4
If the Get IPAddress setting is set to Auto, this setting cannot be changed.
*5
When the Get IPAddress setting is changed from Panel or PING to Auto, the panel setting values are save d. Then Auto is
changed back to Panel or PING, the saved setting values are displayed. The value is set to 192.168.192.168 if the settings
are not made from the panel.
Using the Control Panel 76
AL-C500 Series User's Guide
USB I/F
Allows you to activate or deactivate the USB interface.
USB Speed
Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS
does not work on your computer system.
Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn
it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on
page 73.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the
printer.
Network Menu
See the Network Guide for each setting.
AUX Menu
See the Network Guide for each setting.
PCL Menu
These settings are available in the PCL mode.
Item Settings (default in bold)
FontSource
Resident, Download
*1
Font Number
0… 65535 (depending on your settings)
Using the Control Panel 77
Item Settings (default in bold)
AL-C500 Series User's Guide
*2
Pitch
*2
Height
SymSet
Form
CR Function
LF Function
Tray Assign
*1
Available only when downloaded fonts are available.
*2
Depending on the font that has been selected.
0.44 … 10.00 … 99.99cpi in 0.01cpi increment
4.00 … 12.00 … 999.75pt in 0.25pt increment
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe,
WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath, VeMath,
PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows,
McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr,
ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA
5 … 64 … 128Lines
CR, CR+LF
LF, CR+LF
4K, 5S, 4
FontSource
Sets the default font source.
Font Number
Sets the default font number for the default font source. The available number depends on the settings
you made.
Pitch
Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to
99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the
FontSource or Font Number settings.
Height
Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to
999.75 points, in 0.25-point increments. This item may not appear depending on the FontSource or
Font Number settings.
SymSet
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AL-C500 Series User's Guide
Selects the default symbol set. If the font you selected in FontSource an d Fon t Num ber is not av ailab le
in the new SymSet setting, the FontSource and the Font Number settings are automatically replaced
with the default value, IBM-US.
Form
Selects the number of lines for the selected paper size and orientation. This also causes a line spacing
(VMI) change, and the new VMI value is stored in the printer. This means that later changes in the
Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
CR Function, LF Function
These functions are included for users of particular operating systems, such as UNIX.
Tray Assign
Changes the assignment for the paper source select command. When 4 is selected, the commands are
set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible
with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible
with the HP LaserJet 5S.
PS3 Menu
Item Settings (default in bold)
Error Sheet
Coloration
Image Protect
Binary
Text Detection
PDF Page Size
Error Sheet
When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or
when the PDF file you tried to print is not a supported version.
Coloration
Off, On
Color, Mono
On, Off
Off, On
Off, On
Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5
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AL-C500 Series User's Guide
Allows you to select the color printing or black-and-white printing mode.
Image Protect
When On is selected, the print quality is not reduced even with insufficient memory. In that case,
Memory Overflow is displayed and the printing is stopped.
When Off is selected, the print quality is reduced with insufficient memory. In that case, Image
Optimum is displayed and the printing is continued.
Binary
Specifies the data format. Select On for the Binary data and select Off for the ASCII data.
Note:
❏ Binary can only be used with network connection.
❏ You do not have to select On when using AppleTalk.
To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D
Before Each Job and SEND CTRL-D After Each Job are set to No.
When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the
printer driver settings.
Text Detection
When you select On, the text file is converted to a PostScript file when printing. This setting is available
only when you select PS3 in the Emulation Menu.
PDF Page Size
Specifies the paper size when you send the PDF file directory from a computer or some other device. If
Auto is selected, the paper size is determined based on the size of the first page that is printed.
ESCP2 Menu
Item Settings (default in bold)
Font
Pitch
Condensed
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B
10, 12, 15cpi, Prop.
Off, On
Using the Control Panel 80
Item Settings (default in bold)
AL-C500 Series User's Guide
T.Margin
Text
CGTable
Country
Auto CR
Auto LF
Bit Image
ZeroChar
Font
Selects the font.
0.40 ... 0.50 ... 1.50inch in 0.05-inch increments
1... 66 ... 81Lines
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSl437,
PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855,
PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara,
PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric, Korea, Legal
On, Off
Off, On
Dark, Light, BarCode
0, (or the zero character with a slash)
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T.Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the
default for each paper size.
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CGTable
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of
the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
Using the Control Panel 82
FX Menu
Item Settings (default in bold)
AL-C500 Series User's Guide
Font
Pitch
Condensed
T.Margin
Text
CGTable
Country
Auto CR
Auto LF
Bit Image
ZeroChar
Font
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B
10, 12, 15cpi, Prop.
Off, On
0.40 ... 0.50 ... 1.50inch in 0.05-inch increments
1... 66 ... 81Lines
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric
On, Off
Off, On
Dark, Light, BarCode
0, (or the zero character with a slash)
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T.Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Using the Control Panel 83
AL-C500 Series User's Guide
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the
default for each paper size.
CGTable
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
Use this option to select one of the thirteen international symbol sets. See the Font Guide for samples of
the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
Using the Control Panel 84
I239X Menu
The I239X mode emulates IBM® 2390/2391 Plus commands.
These settings are available only when the printer is in the I239X mode.
Item Settings (default in bold)
AL-C500 Series User's Guide
Font
Pitch
Code Page
T.Margin
Text
Auto CR
Auto LF
Alt. Graphics
Bit Image
ZeroChar
CharacterSet
Font
Selects the font.
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
10, 12, 15, 17, 20, 24cpi, Prop.
437, 850, 858, 860, 863, 865
0.30 ... 0.40 ...1.50inch in 0.05-inch increments
1 ... 67 ... 81Lines
Off, On
Off, On
Off, On
Dark, Light
0, (or the zero character with a slash)
1, 2
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Code Page
Selects the character tables. Character tables contain the characters and symbols used by different
languages. The printer prints text based on the selected character table.
T.Margin
Using the Control Panel 85
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Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the
Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the
default for each paper size.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If this setting is off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On
if your text lines overlap.
Alt. Graphics
Turns the Alternate Graphics option on or off.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,
the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader.
This mode will reduce the size of the image being printed, and may also cause some distortion when
printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
CharacterSet
Selects character table 1 or 2.
Using the Control Panel 86
Password Config Menu
Item Settings (default in bold)
AL-C500 Series User's Guide
Password Config
Limitation
*
The default password is blank. You can enter up to 20 characters for the password.
*
-
Disable, Interface, Config, All
Password Config
Changes the password. Enter the old password first and then enter the new password twice.
To enter the password, press the d Down or u Up button to select the character and press the r Right
button to determine the character. After all characters are determined, press the OK button.
Note:
If you forget your password, contact your dealer. Note that when the password is initialized, the settings
and data stored on the printer are deleted. Depending on your environment, settings, such as network
connection settings, may need to be done again. We recommend making a note or backup of the
necessary data and setting information.
Limitation
Changes the restriction range. When Interface is selected, the password is required to change the
settings in the USB and Network menus. When Config is selected, the password is required to enter
Quick Print JobMenu or ConfidentialJobMenu, or to change the settings in all menus. When
All is selected, the password is required to enter Quick Print JobMenu or
ConfidentialJobMenu, or to change the settings and to perform the items in all menus. Before
changing the setting, you have to enter the password set in the Password Config setting.
Energy Saver Menu
Item Settings (default in bold)
Preheat Mode
Time to Preheat
Time to Sleep
Deep Sleep Mode
*1 *2
Off, On
1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min, 180Min
1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min, 180Min, 240Min
On, Off
Using the Control Panel 87
Item Settings (default in bold)
AL-C500 Series User's Guide
Power Off Timer
Time to Off
*1
Not available in PS3.
*2
Not available when a USB cable is connected or an optional interface card is installed.
*3
If EU is not selected as the Region Setting for the initial settings, the default value is Off.
*3
*1
On, Off
30, 60, 120, 180, 240, 360, 480Min
Preheat Mode
When this setting is set to On, the printer enters the preheat mode and reduces power consumption. In
this mode, the printer returns to the ready status faster than from sleep mode or deep sleep mode, but
uses more power.
Time to Preheat
Specifies the length of the time until the printer enters the preheat mode when the Preheat Mode is
set to On. The printer does not enter the preheat mode if the specified time in Time to Preheat is the
same as or longer than that of Time to Sleep.
Time to Sleep
Specifies the length of the time until the printer enters the sleep mode or deep sleep mode if there are
no button operations and no jobs to be printed.
Deep Sleep Mode
When this setting is set to On, the printer switches into the deep sleep mode at the time specified in the
Time to Sleep setting if the printer is not operated or receives no jobs. In the deep sleep mode, the
Wake Up/Sleep button lights and more power is saved than when in the sleep mode. The printer
switches to the deep sleep mode only when the AppleTalk, WSD, IPv6, and IPSec settings in
Network Menu and RAM Disk in Setup Menu are set to Off.
To recover from the deep sleep mode, press the Wake Up/Sleep button. The printer recovers
automatically when it receives a print job.
Power Off Timer (Power Off mode)
When this setting is set to On, the printer automatically turns off at the time specified in the Time to
Off setting. The printer does not enter the power off mode if it is receiving or sending data.
Using the Control Panel 88
AL-C500 Series User's Guide
The printer recovers from the power off mode when the power switch is turned on.
Time to Off
Specifies the length of the time until the printer enters the power off mode if there are no button
operations and no jobs to be printed.
Support Menu
Enter the Support Mode by pressing the d Down button while turning the printer on, to make
Support Menu and Printer Adjust Menu appear.
Important:
c
❏ Select only the items below from the Support Menu. Do not select any items on the Printer
Adjust Menu.
❏ When formatting the CompactFlash or deleting the data, unplug the interface cables and do
not print files.
Format CompactFlash
Formats the CompactFlash memory in the printer if a CompactFlash memory is installed.
Format PS3 CompactFlash
Formats the CompactFlash area where PostScript information is stored if a CompactFlash memory is
installed.
Delete All CompactFlash Data
Deletes all data in the CompactFlash memory if a CompactFlash memory is installed.
Bookmark Menu
The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.
In the bookmark menu, the bookmarked setting items are listed and you can select one of them.
The following menus are bookmarked by default.
❏ Reset Menu
❏ MP Tray Size
Using the Control Panel 89
AL-C500 Series User's Guide
❏ System Information
To register the menus in bookmark, see “How to register menus as bookmarks” on page 61 for details.
Status and Error Messages
This section contains a list of error messages shown on the LCD panel, a brief description of each
message and suggestions for correcting the problem. Note that not every message shown on the LCD
panel indicates a problem. When the
multiple warnings/errors occur. To confirm all warnings that occur, press the d Down button to
display the Status Menu, then press the r Right button. The LCD panel also displays the remaining
service life of the consumables and available paper sizes.
Bookmark Failed
The selected menu cannot be registered as a bookmark. Some menus cannot be registered as
bookmarks.
mark is displayed at the right of the warning/error message,
Bookmark Registered
The selected menu is registered as a bookmark.
Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently
receiving or printing. This message appears when the W Pause/Cancel button has been pressed
down for more than 2 seconds.
Cancel Print Job
The printer is canceling the current print job. This message appears when the W Pause/Cancel
button has been pressed and released within 2 seconds.
Cancel Print Job (by host)
The print job is canceled at the printer driver.
Cannot Staple. Print without Staple?
The printer has encountered problems while stapling.
Pressing the Start/Stop button will print the rest of the print job without stapling.
Using the Control Panel 90
AL-C500 Series User's Guide
Remove the staple cartridge and check to see if there is any problem with it. If there are only a few
staples left, replace the staple cartridge with a new one.
For details, see “Problems Using Stapler/Stacker Unit” on page 122.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver are used.
Can’t Print Duplex
The printer has encountered problems during duplex printing. Make sure you are using an
appropriate type and size of paper for the duplex printing. The problem could also be a result of
incorrect settings for the paper source you are using. Pressing the Start/Stop button will print the rest
of the print job on only one side of the paper. Press the W Pause/Cancel button to cancel the print
job.
Can’t Use Bookmark
The registered menu cannot be used because the menu is disabled by changing any settings after
registered the menu in bookmark.
Cassette Error yyy
Too many optional paper cassette units are installed to the printer. Up to three units can be installed.
CF CHECK
The printer is checking the CompactFlash memory.
Check Paper Size
The paper size setting is different from t he si ze of pa p er l oa ded in the printer. Check to see if the correct
size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 60 for instructions.
Check Paper Type
Using the Control Panel 91
AL-C500 Series User's Guide
The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that
matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 60 for instructions.
Check Staple Cartridge
There is a problem with the staple cartridge or a staple jam has occurred.
Remove the staple cartridge to see if there is any problem with it, and then reinstall it.
If there are staples jammed in the staple cartridge, remove the staples before installing the cartridge.
For details, see “Problems Using Stapler/Stacker Unit” on page 122.
Clear paper jam and then reload wwww
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the
error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations
are displayed.
For details about clearing paper jam, see “Clearing Jammed Paper” on page 155.
Close Cover wwww
The specified cover (wwww) does not close securely. Open the cover once, and then close.
Collate Disabled
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM). If
this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 60 for instructions.
CompactFlash Error
The installed CompactFlash memory is not supported by the printer or you selected No when the
Format Required was displayed on the control panel. Turn off the printer and remove the
CompactFlash memory. If Format Required is displayed on the control panel, select Yes.
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CompactFlash Full
The optional CompactFlash memory is full and you cannot save any data. Delete the unnecessary data
from the CompactFlash memory. To clear this error, select Clear Warning from the control panel’s
Reset Menu. For instruction about accessing the control panel menus, see “How to access the control
panel menus” on page 60.
Cooling Down
The printer is cooling down. This is not an error message, and will clear itself.
Correct time using Time Setting
The current time setting is reset because you did not connect the power cord for a long time. To clear
this error, select Time Setting from Clock Menu and specify the current date and time.
Duplex Memory Overflow
There is not enough memory for duplex printing. The printer prints only on the front and ejects the
paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop
button to print on the back of the next sheet, or press the W Pause/Cancel button to cancel the print
job.
If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues
automatically after a certain period of time.
Feed Roller MP Needed Soon, Feed Roller C1 Needed Soon, Feed Roller C2 Needed Soon,
Feed Roller C3 Needed Soon, Feed Roller C4 Needed Soon, Feed Roller C5 Needed Soon
This message indicates that the feed roller C2, C3, or C4 is near the end of its service life. You can
continue to print until the Replace Feed Roller MP, Replace Feed Roller C1, Replace Feed
Roller C2, Replace Feed Roller C3, or Replace Feed Roller C4 message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the
control panel menus” on page 60.
Form Data Canceled
Using the Control Panel 93
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Unable to store form overlay data on the optional CompactFlash memory. Either the CompactFlash
memory is not installed correctly, or the maximum number of form overlay files has been reached.
Confirm that the optional CompactFlash memory is installed correctly, or delete any form overlay
files you no longer need, and then try storing the new overlay again.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 60.
Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing the Start/
Stop button once to make the printer offline, then holding down the Start/Stop button for more than
2 seconds in order not to receive form feed command.
Format Required
The installed CompactFlash memory needs to be formatted to use it with the printer.
Select Yes to format the memory, or select No to cancel formatting. If you select No, CompactFlash
Error is displayed and you cannot use the memory for the printer. In that case, turn off the printer and
remove the CompactFlash memory.
Formatting CF
The CompactFlash memory is being formatted.
Fuser Needed Soon
This message indicates that the fuser unit is near the end of its service life. You can continue to print
until the Replace Fuser message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the
control panel menus” on page 60.
Fuser Trouble
There is a problem with the fuser unit. Remove the fuser unit and reinsert it. If that fails to clear the
error, replace the fuser unit with a new one. For details about replacement, see the instructions that
come with the fuser unit.
Using the Control Panel 94
AL-C500 Series User's Guide
Caution:
!
If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must
touch one of these areas, turn off the printer and wait 30 minutes to allow the heat to subside before
doing so.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The printer automatically
lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable,
try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 60 for instructions.
You may need to increase the amount of printer memory to be able to print at the desired print quality
for your document. For more information on adding memory, see “Memory Module” on
page 136.
Install Cassette1
The lower paper cassette is not installed. Install the cassette.
Install Fuser
The fuser unit is not installed correctly. Open cover B and install it correctly.
For details about replacement, see the instructions that come with the fuser unit.
Caution:
!
If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must
touch one of these areas, turn off the printer and wait 30 minutes to allow the heat to subside before
doing so.
Install Photocon uuuu
The wrong photoconductor unit is installed in the indicated color position in the printer or the
position is empty. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan,
Magenta, Yellow, and Black respectively.)
Install the indicated cartridges. See “Replacing Consumable Products/Maintenance Parts” on
page 146.
Install Transfer Unit
Using the Control Panel 95
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The transfer belt is not installed correctly. After you open cover B, open cover A and cover H, and then
install it correctly.
Install 2nd Transfer Unit
The transfer roll unit is not installed correctly. Open cover B and install it correctly.
Install uuuu Toner Cartridge
The wrong toner cartridge is installed in the indicated color toner cartridge position in the printer or
the position is empty. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan,
Magenta, Yellow, and Black respectively.)
Install the indicated cartridges. See “Replacing Consumable Products/Maintenance Parts” on
page 146.
Invalid AUX I/F Card
This message means that the printer cannot communicate with the installed optional interface card.
Turn off the printer, remove the card, then reinstall it.
Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the Start/Stop
button to clear the error.
Invalid N/W Module
There is no network program, or the network program cannot be used with your printer. Contact a
qualified service representative.
Invalid PS3
There are errors in the ROM module. Turn off the printer and contact your dealer.
Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size indicated by
ssss is loaded, then press the Start/Stop button.
Memory Overflow
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the
control panel to resume printing, or press the W Pause/Cancel button to cancel the print job.
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Need Memory
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel’s Reset Menu. See“How to
access the control panel menus” on page 60 for instructions.
To prevent this problem from recurring, add more memory to your printer as described in “Memory
modules” on page 208, or reduce the resolution of the image to be printed.
No trays available Cancel the job
All of the MP Tray AutoSel, Cassette1 AutoSel, Cassette2 AutoSel, Cassette3 AutoSel,
and Cassette4 AutoSel settings in Tray Menu are set to Off, so the printer cannot feed paper. Press
the W Pause/Cancel button to cancel the print job. To continue printing, specify the paper source
on the printer driver, or set the above settings in Tray Menu to On.
Non-Genuine Toner Cartridge
The installed toner cartridge is not a genuine Epson product. Installing a genuine toner cartridge is
recommended. The printout and remaining service life of each toner cartridge displayed on the
control panel may be different from those when using genuine Epson toner cartridges. Epson shall not
be liable for any damages or problems arising from the use of consumable products not manufactured
or approved by Epson.
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to
clear the warning message. See “Replacing Consumable Products/Maintenance Parts” on page 146
for instructions on replacing the toner cartridge.
Non-Genuine Toner uuuu
The installed toner cartridge is not a genuine Epson toner cartridge. The printout and remaining
service lives of the toner cartridges displayed on the control panel may be different from those when
using genuine Epson toner cartridges. Epson shall not be liable for any damages or problems arising
from the use of consumable products not manufactured or approved by Epson. Installing a genuine
toner cartridge is recommended. Press the Start/Stop button on the control panel to resume printing.
Offline
The printer is not ready to print. Press the Start/Stop button.
Option Unit Error yyy
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The printer cannot recognize the installed optional product. Remove the optional product and
reinstall it.
Optional RAM Error
The optional memory module may be corrupted or incorrect. Replace it with a new one.
Paper Out tttt sssss
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper
source.
Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss).
Replace the loaded paper with the correct size paper and press the Start/Stop button to resume
printing, or press the W Pause/Cancel button to cancel the print job.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded
paper even though it does not match the required size.
Password Changed
The password has been changed successfully.
Photocon Trouble uuuu
There is a problem with the photoconductor unit of the indicated color. Remove the photoconductor
unit and reinsert it. If that fails to clear the error, replace the photoconductor unit. To install the
photoconductor unit, see “Replacing Consumable Products/Maintenance Parts” on page 146.
Photocon uuuu Needed Soon
This message indicates that the photoconductor unit of the indicated color is near the end of its service
life. You can continue to print until the Replace Photocon uuuu message appears.
Please wait
Wait a few seconds. Do not open the covers or turn off the printer while this message is displayed.
Preheat Mode
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The printer is in the preheat mode. You can change the time to enter the mode on Time to Preheat
in Setup Menu.
Print Overrun
The required time to process the print data exceeded the print engine speed because the current page is
too complex. Press the Start/Stop button to resume printing, or press the W Pause/Cancel button
to cancel the print job. If this message appears again, select On as the Page Protect setting in the
control panel’s Setup Menu or select Avoid Page Error on the printer driver.
If you continue to receive this message when printing a particular page, try simplifying the page by
limiting the number of graphics or reducing the number and size of fonts.
To avoid this error, it is recommended that you set the Page Protect setting to On and add more
memory to the printer. See “Setup Menu” on page 69 and “Memory Module” on page 136 for details.
PS3 CompactFlash Full
The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory is
full.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 60.
RAM CHECK
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Reboot to apply settings
You selected No when Do you want to reboot to apply the settings? was displayed.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 60 for instructions.
Remove paper from output tray
The output tray reached the maximum capacity. Removing the printouts will print the rest of the print
job.
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Remove paper from Staple Stacker
Stapling failed. Make sure that only paper sizes compatible with stapling are selected for the printing
job.
To clear this error, remove the jammed paper in the paper ejection part of the stapler/stacker unit, and
then open and close cover M.
For details, see “Problems Using Stapler/Stacker Unit” on page 122.
Remove photocon protective tape uuuu
The protective tape is still on the photoconductor unit. Remove the photoconductor unit from the
printer, remove the protective tape, and then reinstall the photoconductor unit.
For details, see the instructions that come with the photoconductor unit.
Replace Feed Roller MP, Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed Roller
C3, Replace Feed Roller C4, Replace Feed Roller C5
The feed roller has reached the end of its service life and needs to be replaced. If this error occurs,
consult your dealer.
Replace Fuser
The fuser has reached the end of its service life and needs to be replaced. For details about replacement,
see the instructions that come with the fuser unit.
Replace Photocon uuuu
The indicated photoconductor unit has reached the end of its service life and need to be replaced. See
“Replacing Consumable Products/Maintenance Parts” on page 146 for instructions.
Replace Staple Cartridge
Replace the staple cartridge. See the label on the 1000-Sheet Stapler/Stacker Unit for instructions.
Replace Toner uuuu
The indicated toner cartridge has reached the end of its service life and need to be replaced. See
“Replacing Consumable Products/Maintenance Parts” on page 146 for instructions.
Replace Toner uuuu Print in monochrome?
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