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C11CC07201N
User Manual
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Epson C11CC07201N User Manual

XP-400 User's Guide

Contents

XP-400 User's Guide.................................................................................................................................. 11
Product Basics .......................................................................................................................................... 12
Setting Up the Control Panel.............................................................................................................. 12
Control Panel Buttons and Lights.................................................................................................. 12
Adjusting Control Panel Position ................................................................................................... 13
Changing LCD Screen Language.................................................................................................. 13
Turning Off Control Panel Sounds................................................................................................. 14
Product Parts Locations..................................................................................................................... 15
The Power Off Timer.......................................................................................................................... 18
Changing the Power Off Timer Setting From the Control Panel .................................................... 18
Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 21
Using Epson Email Print ............................................................................................................... 22
Using the Epson iPrint Mobile App ................................................................................................ 22
Using Google Cloud Print.............................................................................................................. 22
Selecting Wireless Network Settings From the Control Panel .............................................................. 24
Loading Paper ........................................................................................................................................... 26
Loading Paper for Documents ........................................................................................................... 26
Loading Paper for Photos .................................................................................................................. 29
Loading Envelopes ............................................................................................................................ 32
Paper Loading Capacity..................................................................................................................... 35
Available Epson Papers..................................................................................................................... 35
Borderless Paper Type Compatibility................................................................................................. 37
Paper or Media Type Settings............................................................................................................ 38
Placing Originals on the Product............................................................................................................. 39
Placing Originals on the Scanner Glass............................................................................................. 39
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Copying...................................................................................................................................................... 41
Copying Documents or Photos........................................................................................................... 41
Paper Type Settings - Copying...................................................................................................... 43
Paper Size Settings - Copying....................................................................................................... 43
Copying Options............................................................................................................................ 43
Copying and Restoring Photos........................................................................................................... 44
Printing From a Computer........................................................................................................................ 47
Printing with Windows........................................................................................................................ 47
Basic Print Options - Windows.................................................................................................. 50
Selecting Advanced Print Settings - Windows............................................................................... 50
Advanced Print Quality Settings - Windows.............................................................................. 52
Advanced Print Options - Windows........................................................................................... 53
Color Management Options - Windows .................................................................................... 53
Selecting a Printing Preset - Windows........................................................................................... 55
Printing Your Document or Photo - Windows................................................................................. 56
Checking Print Status - Windows.............................................................................................. 57
Selecting Default Print Settings - Windows.................................................................................... 58
Changing the Language of the Printer Software Screens......................................................... 59
Printing with Mac OS X....................................................................................................................... 61
Selecting Basic Print Settings - Mac OS X..................................................................................... 62
Print Quality Settings - Mac OS X ............................................................................................. 65
Print Options - Mac OS X.......................................................................................................... 66
Selecting Page Setup Settings - Mac OS X................................................................................... 66
Selecting Print Layout Options - Mac OS X................................................................................... 67
Managing Color - Mac OS X.......................................................................................................... 68
Color Matching and Color Options - Mac OS X......................................................................... 69
Selecting Printing Preferences - Mac OS X................................................................................... 70
Printing Preferences - Mac OS X.............................................................................................. 70
Printing Your Document or Photo - Mac OS X............................................................................... 71
Checking Print Status - Mac OS X ............................................................................................ 72
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Cancelling Printing Using a Product Button........................................................................................ 73
Scanning.................................................................................................................................................... 74
Starting a Scan................................................................................................................................... 74
Starting a Scan Using the Product Control Panel.......................................................................... 74
Changing Default Scan Button Settings.................................................................................... 76
Starting a Scan Using the Epson Scan Icon.................................................................................. 76
Starting a Scan from a Scanning Program..................................................................................... 77
Selecting Epson Scan Settings .......................................................................................................... 80
Scan Modes................................................................................................................................... 80
Selecting the Scan Mode............................................................................................................... 81
Scanning in Full Auto Mode........................................................................................................... 81
Available Image Adjustments - Full Auto Mode......................................................................... 84
Scanning in Home Mode ............................................................................................................... 84
Selecting a Scan Area - Home Mode........................................................................................ 87
Available Image Adjustments - Home Mode............................................................................. 90
Selecting a Scan Size - Home Mode......................................................................................... 91
Scanning in Office Mode................................................................................................................ 93
Selecting a Scan Area - Office Mode ........................................................................................ 95
Available Image Adjustments - Office Mode ............................................................................. 97
Scanning in Professional Mode..................................................................................................... 98
Available Image Types - Professional Mode........................................................................... 101
Selecting a Scan Area - Professional Mode............................................................................ 101
Available Image Adjustments - Professional Mode................................................................. 104
Selecting a Scan Size - Professional Mode............................................................................. 106
Image Preview Guidelines........................................................................................................... 109
Scan Resolution Guidelines ........................................................................................................ 109
Selecting Scan File Settings........................................................................................................ 110
Available Scanned File Types and Optional Settings.............................................................. 111
Scanning with Mac OS X Using Image Capture............................................................................... 112
Available Scan Settings - Mac OS X Image Capture................................................................... 114
Scanning Special Projects................................................................................................................ 114
Scanning to a PDF File................................................................................................................ 114
Restoring Photo Colors as You Scan .......................................................................................... 117
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Using Memory Cards With Your Product .............................................................................................. 119
Inserting a Memory Card.................................................................................................................. 119
Memory Card Types.................................................................................................................... 120
Memory Card File Specifications................................................................................................. 121
Removing a Memory Card........................................................................................................... 121
Printing from a Memory Card ........................................................................................................... 122
Viewing and Printing Photos........................................................................................................ 122
Viewing and Printing Individual Photos................................................................................... 122
Cropping Photos Displayed on the LCD Screen ..................................................................... 124
Print Setting Options - Photo Mode......................................................................................... 124
Printing Photo Layouts From a Memory Card......................................................................... 125
Photo Layout Options ............................................................................................................. 127
Scanning to a Memory Card............................................................................................................. 127
Transferring Photos on a Memory Card ........................................................................................... 128
Setting Up File Sharing for Photo Transfers From Your Computer.............................................. 129
Transferring Photos from a Memory Card to Your Computer ...................................................... 129
Replacing Ink Cartridges........................................................................................................................ 131
Check Cartridge Status.................................................................................................................... 131
Checking Cartridge Status on the LCD Screen............................................................................ 131
Checking Cartridge Status with Windows.................................................................................... 133
Checking Cartridge Status with Mac OS X .................................................................................. 136
Purchase Epson Ink Cartridges........................................................................................................ 138
Ink Cartridge Part Numbers......................................................................................................... 138
Removing and Installing Ink Cartridges............................................................................................ 138
Replacing Ink Cartridges Using a Computer Utility........................................................................... 144
Printing With Black Ink and Expended Color Cartridges................................................................... 145
Printing With Expended Color Cartridges - Windows................................................................... 146
Printing With Expended Color Cartridges - Mac OS X................................................................. 146
Conserving Low Black Ink with Windows ......................................................................................... 148
Adjusting Print Quality............................................................................................................................ 149
Print Head Maintenance................................................................................................................... 149
Print Head Nozzle Check............................................................................................................. 149
Checking the Nozzles Using the Product Control Panel ......................................................... 149
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Checking the Nozzles Using a Computer Utility...................................................................... 152
Print Head Cleaning .................................................................................................................... 153
Cleaning the Print Head Using the Product Control Panel...................................................... 154
Cleaning the Print Head Using a Computer Utility................................................................... 156
Print Head Alignment ....................................................................................................................... 158
Aligning the Print Head Using the Product Control Panel............................................................ 159
Aligning the Print Head Using a Computer Utility......................................................................... 161
Cleaning the Paper Path .................................................................................................................. 162
Cleaning and Transporting Your Product ............................................................................................. 164
Cleaning Your Product..................................................................................................................... 164
Transporting Your Product............................................................................................................... 164
Solving Problems.................................................................................................................................... 167
Checking for Software Updates........................................................................................................ 167
Product Status Messages ................................................................................................................ 168
Running a Product Check ................................................................................................................ 169
Resetting Control Panel Defaults ..................................................................................................... 170
Solving Setup Problems................................................................................................................... 172
Noise After Ink Installation........................................................................................................... 172
Software Installation Problems.................................................................................................... 172
Control Panel Setup Problems .................................................................................................... 173
Solving Network Problems............................................................................................................... 173
Product Cannot Connect to a Wireless Router or Access Point .................................................. 174
Network Software Cannot Find Product on a Network................................................................. 174
Product Does Not Appear in Mac OS X Printer Window.............................................................. 175
Cannot Print Over a Network....................................................................................................... 175
Cannot Scan Over a Network...................................................................................................... 176
Printing a Network Status Sheet.................................................................................................. 177
Solving Copying Problems............................................................................................................... 179
Product Makes Noise, But Nothing Copies.................................................................................. 179
Product Makes Noise When It Sits for a While............................................................................. 179
Solving Paper Problems................................................................................................................... 179
Paper Feeding Problems............................................................................................................. 180
Paper Jam Problems................................................................................................................... 180
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Paper Ejection Problems............................................................................................................. 181
Solving Problems Printing from a Computer..................................................................................... 182
Nothing Prints.............................................................................................................................. 182
Product Icon Does Not Appear in Windows Taskbar................................................................... 183
Error After Cartridge Replacement.............................................................................................. 184
Printing is Slow............................................................................................................................ 184
Solving Page Layout and Content Problems.................................................................................... 185
Inverted Image............................................................................................................................. 185
Too Many Copies Print................................................................................................................ 186
Blank Pages Print........................................................................................................................ 186
Incorrect Margins on Printout....................................................................................................... 187
Border Appears on Borderless Prints.......................................................................................... 187
Incorrect Characters Print............................................................................................................ 188
Incorrect Image Size or Position.................................................................................................. 188
Slanted Printout........................................................................................................................... 189
Solving Print Quality Problems......................................................................................................... 189
White or Dark Lines in Printout.................................................................................................... 190
Blurry or Smeared Printout.......................................................................................................... 190
Faint Printout or Printout Has Gaps............................................................................................. 192
Grainy Printout............................................................................................................................. 192
Incorrect Colors........................................................................................................................... 193
Solving Scanning Problems ............................................................................................................. 194
Scanning Software Does Not Operate Correctly ......................................................................... 194
Cannot Start Epson Scan............................................................................................................ 195
Solving Scanned Image Quality Problems....................................................................................... 195
Image Consists of a Few Dots Only............................................................................................. 196
Line of Dots Appears in All Scanned Images............................................................................... 196
Straight Lines in an Image Appear Crooked................................................................................ 197
Image is Distorted or Blurry ......................................................................................................... 197
Image Colors are Patchy at the Edges ........................................................................................ 197
Image is Too Dark ....................................................................................................................... 198
Back of Original Image Appears in Scanned Image .................................................................... 198
Ripple Patterns Appear in an Image............................................................................................ 198
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Image is Scanned Upside-Down ................................................................................................. 198
Scanned Image Colors Do Not Match Original Colors................................................................. 199
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 199
Scanned Image Edges are Cropped ........................................................................................... 200
Solving Memory Card Problems....................................................................................................... 200
Memory Card Does Not Fit Into a Slot......................................................................................... 200
Cannot View or Print Photos from a Memory Card...................................................................... 200
Cannot Transfer Photos To or From a Memory Card................................................................... 201
When to Uninstall Your Product Software ........................................................................................ 201
Uninstalling Product Software - Windows.................................................................................... 202
Uninstalling Product Software - Mac OS X .................................................................................. 203
Where to Get Help............................................................................................................................ 203
Technical Specifications ........................................................................................................................ 205
Windows System Requirements ...................................................................................................... 205
Mac System Requirements.............................................................................................................. 206
Printing Specifications...................................................................................................................... 206
Scanning Specifications................................................................................................................... 206
Paper Specifications ........................................................................................................................ 207
Printable Area Specifications ........................................................................................................... 208
Ink Cartridge Specifications.............................................................................................................. 209
Memory Card Specifications ............................................................................................................ 210
Dimension Specifications................................................................................................................. 211
Electrical Specifications ................................................................................................................... 212
Environmental Specifications........................................................................................................... 212
Interface Specifications.................................................................................................................... 213
Network Interface Specifications...................................................................................................... 213
Safety and Approvals Specifications................................................................................................ 213
Notices ..................................................................................................................................................... 215
FCC Compliance Statement............................................................................................................. 215
Software Notices.............................................................................................................................. 216
Trademarks...................................................................................................................................... 219
Copyright Notice............................................................................................................................... 220
libTIFF Software Acknowledgment.............................................................................................. 220
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A Note Concerning Responsible Use of Copyrighted Materials................................................... 221
Default Delay Times for Power Management for Epson Products............................................... 221
Copyright Attribution.................................................................................................................... 221
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XP-400 User's Guide
Welcome to the XP-400 User's Guide.
11

Product Basics

See these sections to learn about the basic features of your product.
Setting Up the Control Panel Product Parts Locations The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up the Control Panel

See these sections to set up the control panel for use.
Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Turning Off Control Panel Sounds
Parent topic: Product Basics

Control Panel Buttons and Lights

1
The power button and the power light
2 The WiFi light 3
The homebutton
4 The LCD screen 5
The back button
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6 The arrow buttons and the OK button 7 The + and – buttons (increase or decrease the number of copies) 8
The start button
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The stop button
Parent topic: Setting Up the Control Panel

Adjusting Control Panel Position

You can adjust the position of the control panel to make it easier to use.
• To raise the control panel, lift it up from the bottom.
• To lower the control panel, squeeze the release bar and gently push the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product.
Parent topic: Setting Up the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the homebutton,ifnecessary.
2. Press the left or right arrow buttons to select Setup and press the OK button.
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3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen:
4. Press the up or down arrow buttons to select Language and press the OK button.
5. Press the up or down arrow buttons to select a language and press the OK button.
6. Press the homebuttontoexit.
Parent topic: Setting Up the Control Panel

Turning Off Control Panel Sounds

You can turn off the sound heard when you press buttons on the control panel.
1. Press the homebutton,ifnecessary.
2. Press the left or right arrow buttons to select Setup and press the OK button.
3. Press the up or down arrow buttons to select Printer Setup and press the OK button.
4. Select Sound and press the OK button.
5. Select the Off setting and press the OK button.
6. Press the homebuttontoexit.
Parent topic: Setting Up the Control Panel
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Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Top Product Parts - Inside Product Parts - Back
Parent topic: Product Basics

Product Parts - Top

1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide
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1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar (beneath) 5 Memory card slot 6 Memory card access light
Parent topic: Product Parts Locations
16

Product Parts - Inside

1 Scanner unit 2 Ink cartridge holder in home position
Parent topic: Product Parts Locations
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Product Parts - Back

1 AC inlet 2 USB port
Parent topic: Product Parts Locations

The Power Off Timer

The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting From the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - Mac OS X
Parent topic: Product Basics

Changing the Power Off Timer Setting From the Control Panel

You can use the product's control panel to change the time period before the printer turns off automatically.
1. Press the homebutton,ifnecessary.
2. Press the left or right arrow buttons to select Setup and press the OK button.
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3. Press the up or down arrow buttons to select Printer Setup and press the OK button. You see this screen:
4. Press the up or down arrow buttons to select Power Off Timer and press the OK button. You see this screen:
5. Press the up or down arrow buttons to select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button.
6. Press the hometoexit.
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Parent topic: The Power Off Timer

Changing the Power Off Timer Setting - Windows

You can use the printer software to change the time period before the printer turns off automatically.
1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings.
2. Click the Maintenance tab and select Printer and Option Information. You see this window:
3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use.
4. Click Send.
5. When you see the time you selected listed as the Current Printer Setting, click OK.
Parent topic: The Power Off Timer

Changing the Power Off Timer Setting - Mac OS X

You can use the printer software to change the time period before the printer turns off automatically.
1. Do one of the following:
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
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2. Select Printer Settings. You see this window:
3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.
4. Click Apply.
5. Close the Printer Settings window.
Parent topic: The Power Off Timer

Epson Connect Solutions for Smartphones, Tablets, and More

You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers two solutions to print and scan from anywhere: Epson Email Print and the Epson iPrint Mobile App.
Using Epson Email Print Using the Epson iPrint Mobile App Using Google Cloud Print
Parent topic: Product Basics
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Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product.
1. Set up your product for network printing as described on the Start Here sheet.
2. If you did not already set up Email Print when you installed your product software, visit
epson.com/connect to learn more about Email Print, check compatibility, and get detailed setup
instructions.
3. Send an email with attachments to your product's Email Print address. Note: Both the email and any attachments print by default. You can change these printing options by
logging into your Epson Connect account.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Set up your product on a network as described in this manual. See the links below.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
If you are setting up your product for the first time, set up your Epson product for network printing as described on the Start Here sheet.
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Note: Make sure your Epson printer and computer are connected to the same network before starting
the Google Cloud Print setup. If your product is already on your network, follow these steps:
1. Connect your device to the same network that your Epson product is using.
2. Print a network status sheet.
3. Locate your product's IP address on the network status sheet.
4. Enter the IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the check box to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page. A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook,
computer, Apple or Android device with internet access. Visit Epson Support for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks
Printing a Network Status Sheet
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Selecting Wireless Network Settings From the Control Panel

You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software from the product CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
1. Press the homebutton,ifnecessary.
2. Press the left or right arrow buttons to select Wi-Fi Setup and press the OK button. You see this screen:
3. Press the OK button to select Wi-Fi Setup Wizard.
4. Press the up or down arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually.
Note: To enter the wireless network name manually, select Other SSIDs and press the OK button. Enter your network name as described in the next step.
24
5. Enter your wireless password (or network name and then password).
• Press the arrow buttons to highlight a character or a function button displayed on the keypad.
Then press the OK button to select it.
• To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or
Symbol and press the OK button. Then highlight a number or symbol and press the OK button to select it.
• To enter a space, select Space and press the OK button.
• To delete characters, select the back arrow and press the OK button.
• When you finish entering characters, select Done and press the OK button.
6. Press the OK button to confirm wi-fi settings.
7. Select Yes if you want to print a network status report, or No if not, and press the OK button. The WiFi light should now be on, but not flashing.
Note: If the WiFi light is off, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.
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Loading Paper

Before you print, load paper for the type of printing you will do.
Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings

Loading Paper for Documents

You can print documents on a variety of paper types and sizes.
1. Flip the feeder guard forward.
2. Pull up the paper support and its extension.
26
3. Pull out the output tray and open the paper stopper on the end.
Note: If you print on legal-size or longer paper, leave the paper stopper closed.
4. Slide the edge guide left.
5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
27
6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide.
7. Slide the edge guide against the paper, but not too tightly.
8. Flip the feeder guard back.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
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• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper past the line on the left edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper Related references
Paper Loading Capacity

Loading Paper for Photos

You can print photos on a variety of paper types and sizes.
1. Flip the feeder guard forward.
2. Pull up the paper support and its extension.
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3. Pull out the output tray and open the paper stopper on the end.
4. Slide the edge guide left.
5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
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