Epson C11CB64021 User Manual
User’s Guide
NPD5346-00 EN
PLQ-30/PLQ-30M User’s Guide
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation. The information contained herein i s d e si gn e d o n ly f or u se w it h t h is E ps o n printer. Epson is not responsible for any
use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON® and ESC/P® are registered trademarks, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and ESC/P2 are
trade marks of Seiko Epson Corporation.
Microsoft
other countries.
IBM
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
The contents of this manual are subject to change without notice.
Copyright © 2015 Seiko Epson Corporation. All rights reserved.
, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation in the United States and/or
®
is a registered trademark of International Business Machines Corporation.
®
Copyrights and Trademarks 2
PLQ-30/PLQ-30M User’s Guide
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Microsoft Windows 8, 7, Vista, XP, and 2000.
❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise, and Windows 8.1.
❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7
Professional, Windows 7 Enterprise, and Windows 7 Ultimate.
❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium
Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista
Ultimate Edition.
❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and
Windows XP Professional.
❏ Windows 2000 refers to Windows 2000 Professional.
Operating System Versions 3
PLQ-30/PLQ-30M User’s Guide
Contents
Getting to Know Your Printer
Features............................................................................... 8
Safety Instructions
Safety Instructions....................................................................... 9
Warnings, Cautions, and Notes........................................................ 9
Hot Parts Caution Symbol............................................................ 9
Important Safety Instructions......................................................... 9
For Users in Russia, Belarus, and Kazakhstan........................................... 13
Chapter 1 Paper Handling
Acceptable Paper Condition. . . . . ......................................................... 16
Loading Passbooks..................................................................... 17
Loading Single Sheets................................................................... 18
Adjusting the top-of-form position........................................................ 19
Adjusting the printing start position....................................................... 21
Chapter 2 Printer Software
About Your Printer Software............................................................. 23
Using the Printer Driver................................................................. 23
Accessing the printer driver from Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accessing the printer driver from the Start menu........................................ 26
Changing the printer driver settings................................................... 28
Printer Driver Settings Overview.......................................................... 29
Printer settings.................................................................... 29
Monitoring settings................................................................ 32
Setting Utility..................................................................... 32
Using EPSON Status Monitor 3........................................................... 32
Setting up EPSON Status Monitor 3................................................... 33
Accessing EPSON Status Monitor 3................................................... 35
Installing EPSON Status Monitor 3................................................... 36
Contents 4
PLQ-30/PLQ-30M User’s Guide
Using Bi-D Adjustment................................................................. 36
Making adjustment with Bi-D Adjustment............................................. 36
Using Printer Setting. . . . . . . . . . .......................................................... 37
Changing printer setting............................................................ 37
Setting Up Your Printer on a Network..................................................... 38
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting up your printer as a shared printer.............................................. 38
Setting for the clients............................................................... 43
Canceling Printing..................................................................... 46
Uninstalling the Printer Software......................................................... 47
Uninstalling the printer driver and EPSON Status Monitor 3.............................. 47
Chapter 3 Control Panel
Using the Control Panel................................................................. 50
Control Panel Buttons and Lights..................................................... 50
Compress Printing Mode................................................................ 53
About Your Printer’s Default Settings...................................................... 54
Understanding default settings....................................................... 54
Default setting mode................................................................ 54
Changing default settings............................................................ 68
Aligning Vertical Lines in Your Printout................................................... 70
Chapter 4 Troubleshooting
Diagnosing the Problem................................................................. 72
Using the Error Indicators............................................................... 72
PR2 mode........................................................................ 73
WNI4915 mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
IBM4722, ESC/P2, IBM PPDS, and ESC/P2+ESC/MC modes. . . . . ......................... 75
Problems and Solutions................................................................. 75
Power Supply...................................................................... 76
Printing.......................................................................... 76
Paper Handling.................................................................... 80
Network problems................................................................. 80
Correcting USB Problems............................................................... 81
Make sure that your computer is a Windows 8, 7, Vista, XP, or 2000 pre-installed model. . ..... 81
Printer does not work correctly with the USB cable...................................... 81
Contents 5
PLQ-30/PLQ-30M User’s Guide
Clearing a Paper Jam.................................................................... 82
Printing a Self Test..................................................................... 83
Printing a Hex Dump................................................................... 84
Chapter 5 Where To Get Help
Technical Support Web Site.............................................................. 86
Contacting Customer Support............................................................ 86
Before Contacting Epson............................................................ 86
Help for Users in Australia.......................................................... 87
Help for Users in Singapore.......................................................... 88
Help for Users in Thailand........................................................... 88
Help for Users in Indonesia.......................................................... 88
Help for Users in Hong Kong........................................................ 88
Help for Users in Malaysia........................................................... 89
Help for Users in India. ............................................................. 89
Help for Users in the Philippines..................................................... 89
Help for Users in Europe............................................................ 90
Help for Users in Latin America...................................................... 90
Chapter 6 Options and Consumables
Installing and Using Options............................................................. 92
Roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing the Ribbon Cartridge........................................................... 96
Genuine Epson ribbon cartridge...................................................... 96
Replacing the ribbon cartridge....................................................... 96
Chapter 7 Product Information
Printer Parts.......................................................................... 103
Printer Specifications.................................................................. 104
Mechanical...................................................................... 104
Electronic........................................................................ 107
Electrical........................................................................ 110
Environmental................................................................... 111
Paper/Media..................................................................... 111
Magnetic stripe reader/writer (horizontally installed only)............................... 119
Contents 6
PLQ-30/PLQ-30M User’s Guide
Standards and Approvals............................................................... 130
Safety approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
CE Marking...................................................................... 130
Cleaning the Printer................................................................... 131
Transporting the Printer. . . . . ........................................................... 131
Glossary
Index
Contents 7
PLQ-30/PLQ-30M User’s Guide
Getting to Know Your Printer
Features
Your EPSON® PLQ-30/PLQ-30M 24-pin flat bed dot matrix printer provides high-quality printing
and superior performance in a compact design. Its features include:
❏ PLQ-30M can read and write magnetic stripes.
❏ The ability to handle a wide range of paper types, including passbook, single sheets, multipart
forms (with one original and up to six copies), and roll paper.
Getting to Know Your Printer 8
Safety Instructions
Safety Instructions
Warnings, Cautions, and Notes
Warnings
!
must be followed carefully to avoid bodily injury.
Cautions
!
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
PLQ-30/PLQ-30M User’s Guide
Hot Parts Caution Symbol
This symbol is placed on the print head and other parts to indicate that
they may be hot. Never touch those parts just after the printer has been
used. Let them cool for a few minutes before touching them.
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow all warnings and
instructions marked on the printer itself.
Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the
following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
When setting up the printer
❏ Do not place the printer on an unstable surface or near a radiator or heat source.
❏ Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or placed
at an angle.
Safety Instructions 9
PLQ-30/PLQ-30M User’s Guide
❏ Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as
this restricts ventilation.
❏ Do not block or cover the slots and openings in the printer’s cabinet, and do not insert objects
through the slots.
❏ Leave adequate room around the printer for easy operation and maintenance.
❏ When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ Use only the type of power source indicated on the printer’s label. If you are not sure of the power
supply specifications in your area, contact your local power company or consult your dealer.
❏ Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
❏ Do not use a damaged or frayed power cord.
❏ The power cord should be placed to avoid abrasions, cuts, fraying, crimping, kinking, and other
damage.
❏ If you use an extension cord with the printer, make sure the total ampere rating of all devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet’s
ampere rating.
❏ Use only the power cord that comes with this product. Use of another cord may result in fire or
electric shock.
❏ This product’s power cord is for use with this product only. Use with other equipment may result
in fire or electric shock.
❏ Be sure the AC power cord meets the relevant local safety standards.
❏ Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.
Also keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust.
❏ Avoid places subject to shocks and vibrations.
❏ Place the printer near a wall outlet where you can easily unplug the power cord.
❏ Keep the entire computer system away from potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless telephones.
Safety Instructions 10
PLQ-30/PLQ-30M User’s Guide
❏ Avoid electrical outlets controlled by wall swi tch es o r au tom ati c timers. An interruption in power
can erase information in the memory of your printer or computer. Also avoid outlets on the same
circuit as large motors or other appliances that can cause voltage fluctuations.
❏ Use a grounded power outlet; do not use an adapter plug.
❏ If you plan to use a printer stand, follow these guidelines:
- Use a stand that can support at least twice the weight of the printer.
- Never use a stand that tilts the printer. The printer should always be kept level.
- Position your printer’s power cord and interface cable so they do not interfere with paper
feeding. If possible, secure the cables to a leg of the printer stand.
❏ Do not place near the CRT display which emits strong electromagnetic wave.
When maintaining the printer
❏ Unplug the printer before cleaning it, and always clean it with a piece of damp cloth only.
❏ Do not spill liquid onto the printer.
❏ Do not attempt to service the printer yourself except as specifically explained in this guide.
❏ Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
i. If the power cord or plug is damaged.
ii. If liquid has entered the printer.
iii. If the printer has been dropped or the cabinet damaged.
iv. If the printer does not operate normally or exhibits a distinct change in performance.
❏ Do not use aerosol blowers which contain flammable gas inside or around this product. Doing so
may cause fire.
❏ Adjust only those controls that are covered by the operating instructions.
❏ Do not touch the white cable inside the printer.
Safety Instructions 11
PLQ-30/PLQ-30M User’s Guide
When loading paper
❏ Use passbooks and paper that have more than 60% reflectance.
❏ When you use a passbook, set Passbook mode to On and set Binding mode to the method for the
passbook’s binding in the default setting mode.
❏ Do not load passbooks that are creased or have ripped seam.
❏ Do not use a passbook that has any metallic parts such as staplers or metal clips.
❏ Do not use a passbook with sticky parts such as stamps or seals.
❏ Do not use a passbook that has any pages smaller than the cover page.
❏ Do not print on the front or back cover of a passbook. Printing can be done only when the
passbook is opened.
❏ When you use paper that is shorter than 110.0 mm, set the paper eject direction to front. The
factory set default is front. Please access http://www.epson.com for information.
❏ Do not insert paper that is curled or has been folded into the slot when you load it.
❏ Do not punch holes in the area from 25.0 to 40.0 mm from the left edge of paper.
❏ Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
When operating the printer
❏ Avoid using or storing the printer in places subject to rapid changes in temperature and humidity.
Keep it away from direct sunlight, strong light, heat sources or excessive moisture or dust.
❏ Adjust only those controls that are covered in the user documentation. Improper adjustment of
other controls may result in damage requiring extensive repair by a qualified technician.
❏ Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise,
you may damage the printer.
❏ Do not turn off the printer while it is printing the self test. Always press the Offline button to stop
printing and then turn off the printer.
❏ Do not turn off the printer while it is printing the hex dump. Always press the Offline button to
pause printing. Then turn off the printer.
❏ Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
❏ Never replace the print head yourself; you may damage the printer. Also, other parts of the printer
must be checked when the print head is replaced.
Safety Instructions 12
PLQ-30/PLQ-30M User’s Guide
❏ You need to move the print head by hand to replace the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few minutes before touching it.
❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
❏ If you plan to use the printer in Germany, observe the following:
To provide adequate short-circuit protection and over-current protection for this printer, the
building installation must be protected by a 16-amp circuit breaker.
Beim Anschluss des Druckers an die Stromversorgung muss sichergestellt werden, dass die
Gebäudeinstallation mit einer 16-A-Sicherung abgesichert ist.
Restriction of Use
When this product is used for applications requiring high reliability/safety such as transportation
devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety
devices etc.; or functional/precision devices etc., you should use this product only after giving
consideration to including fail-safes and redundancies into your design to maintain safety and total
system reliability. Because this product was not intended for use in applications requiring extremely
high reliability/safety such as aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical care etc., please make your own
judgment on this product's suitability after a full evaluation.
For Users in Russia, Belarus, and Kazakhstan
Customer information
The model complies with the Technical regulation of Customs Union "About the safety of low voltage
equipment" (TP TC 004/2011); with the Technical regulation of Customs Union "On Electromagnetic
Compatibility of Technical Devices" (TP TC 020/2011)
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131
Safety Instructions 13
PLQ-30/PLQ-30M User’s Guide
Official representative in CIS countries:
LLC "EPSON CIS"
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
email: info_CIS@epson.ru
EPSON EUROPE B.V. MOSCOW REPRESENTATIVE OFFICE
Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika Plaza
Telephone: +7 (495) 777-0355/56
web: http://www.epson.ru/
Production month and year: Labeled on the product with 8 numbers: YYYY.MM.DD
Country of production: Labeled on the product
Safety Instructions 14
Chapter 1
Paper Handling
PLQ-30/PLQ-30M User’s Guide
Paper Handling 15
Acceptable Paper Condition
Caution:
!
❏ Do not use paper that is folded, creased, curled, torn, stained, or stamped. Use the paper that
meets the paper specifications. See “Paper/Media” on page 111 for more detailed information.
❏ Illustrations below describe the condition of paper that can be used and cannot be used with
the printer. Make sure to use the paper that is acceptable for use with the printer.
Acceptable
PLQ-30/PLQ-30M User’s Guide
A: Folded
B: Curled
*: 3 mm or less
Insert paper after flattening the fold or curl.
Not Acceptable
A: Torn
B: Curled
C: Creased
D: Folded
Paper Handling 16
PLQ-30/PLQ-30M User’s Guide
Loading Passbooks
Caution:
!
Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
You can load vertical-fold and horizontal-fold passbooks. Follow the steps shown below to load
passbooks.
1. Turn on the printer.
2. Open your passbook to the page to be printed.
Note:
Make sure that you press any bulging parts of the folded passbook down to 0.6 mm or less before
inserting it into the front slot. For information on the thickness of passbooks you can print, see
“Paper/Media” on page 111.
3. Insert the passbook into the front slot with the printable side face up and the magnetic stripe facing
away from the printer until the top part of it reaches the roller inside. The printer loads it
automatically to the correct position and the passbook is ready to be printed.
Paper Handling 17
PLQ-30/PLQ-30M User’s Guide
Caution:
!
❏ When you use a passbook, set Passbook mode to On and set Binding mode to the method for the
passbook’s binding in the default setting mode.
❏ Use a passbook that has more than 60% reflectance.
❏ Do not load passbooks that are creased or have ripped seam.
❏ Do not use a passbook that has any metallic parts such as staplers or metal clips.
❏ Do not use a passbook with sticky parts such as stamps or seals.
❏ Do not use a passbook that has any pages smaller than the cover page.
❏ Do not print on the front or back cover of a passbook. Printing can be done only when the
passbook is opened.
❏ Always close the printer cover before printing. The printer does not print when the printer
cover is open.
❏ When printing a vertical passbook in USD mode and HSD mode, the difference in thickness
between the right page and the left page should be within 1 mm. If the difference in thickness is
more than 1 mm, the print results may be blurred.
Loading Single Sheets
Caution:
!
Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.
You can load single sheets and carbonless single sheet multipart forms up to 7 parts (one original and
six copies). Follow these steps to load single sheets.
1. Turn on the printer.
Paper Handling 18
PLQ-30/PLQ-30M User’s Guide
2. Insert a single sheet into the front slot with the printable side face up until the top part of the paper
reaches the roller inside. The printer loads the paper automatically to the correct position and the
paper is ready to be printed.
Note:
❏ Use paper that has more than 60% reflectance.
❏ Do not load paper that is curled or has been folded.
❏ Do not punch holes in the area from 25.0 to 40.0 mm from the left edge of paper.
❏ When you use paper that is shorter than 110.0 mm, set the paper eject direction to front. The factory
set default is front. Please access http://www.epson.com for information.
❏ When you print a multipart form that is glued at the top, load the glued part first.
❏ Be sure your multipart forms do not exceed 0.53 mm (0.021 inch) in thickness.
❏ Always close the printer cover before printing. The printer does not print when the printer cover is
open.
Adjusting the top-of-form position
The top-of-form position is the vertical position on the page where the printer starts printing. If the
printout appears too high or low on the page, you can use this function to adjust the top-of-form
position.
The top-of-form position can be set for each emulation.
Target Printer Mode Emulation
Paper Handling 19
PLQ-30/PLQ-30M User’s Guide
Olivetti Mode PR2
Wincor Nixdorf Mode WNI4915
IBM Mode IBM4722
EPSON Mode ESC/P2, IBM PPDS, ESC/P2+ESC/MC
Follow these steps to adjust the top-of-form position:
Note:
❏ The factory set default for the top-of-form position is set as shown below.
PR2: 4.2 mm
EPSON Mode, IBM4722: 8.5 mm
WNI4915: 9.8 mm
❏ This mode can be used even when the printer cover is open.
❏ If you wish to change the top-of-form position in PR40+, make sure that you set the TOF position for
PR40+ to Off.
❏ Your top-of-form position setting remains in effect until you change it, even if you turn off the
printer.
❏ The top margin setting made in some application software overrides the top-of-form position setting
you make with this function. If necessary, adjust the top-of-form position in your software.
❏ Prepare an A4 size sheet of paper before using this function.
1. Select the Target Printer Mode which corresponds to the emulation you wish to change setting.
See “About Your Printer’s Default Settings” on page 54.
2. Turn off the printer.
Caution:
!
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise you may damage the printer.
3. Turn on the printer while holding the Offline and F2 button.
4. Press the F1/Eject button while the Offline light is flashing.
5. When the Ready light turns on, insert a sheet of A4 paper into the front slot. The printer prints
triple H in capitals (HHH) on the current top-of-form position and ejects the sheet.
Paper Handling 20
PLQ-30/PLQ-30M User’s Guide
6. Press the F1/Eject button to move the top-of-form position up on the page, or press the F2 button
to move the top-of-form position down on the page. Each time you press the F1/Eject or F2
button, the printer makes a short beep. Pressing these buttons executes micro feed in 0.282 mm
(1/90-inch) increments.
Note:
The top-of-form position can be set from 1.0 mm to 33.8 mm.
7. Insert a sheet of A4 paper into the front slot. The printer prints triple H in capitals (HHH) on the
current top-of-form position and ejects the sheet. You may continue to adjust the position by
pressing the F1/Eject and F2 buttons and checking the position by inserting another sheet.
8. After finishing the adjustment, turn off the printer. The setting does not change even if the printer
is turned off.
Adjusting the printing start position
The printing start position is the horizontal position on the page where the printer starts printing. If
the printout appears too for the left or right on the page, you can use this function to adjust the printing
start position.
The print start position can be set for each emulation.
Target Printer Mode Emulation
Olivetti Mode PR2
Wincor Nixdorf Mode WNI4915
IBM Mode IBM4722
EPSON Mode ESC/P2, IBM PPDS, ESC/P2+ESC/MC
Follow these steps to adjust the printing start position:
Paper Handling 21
PLQ-30/PLQ-30M User’s Guide
Note:
❏ Your printing start position setting remains in effect until you change it, even if you turn off the
printer.
❏ Prepare an A4 size sheet of paper before using this function.
❏ Always close the printer cover before printing. The printer does not print when the printer cover is
open.
1. Select the Target Printer Mode which corresponds to the emulation you wish to change setting.
See “About Your Printer’s Default Settings” on page 54.
2. Turn off the printer.
Caution:
!
Whenever you turn off the printer, wait at least five seconds before turning it back on;
otherwise you may damage the printer.
3. Turn on the printer while holding the Offline and F2 button.
4. Press the F2 button while the Offline light is flashing.
5. When the Ready light turns on, insert a sheet of A4 paper into the front slot. The printer prints the
guide to adjust the printing start position and position patterns.
6. Press the F1/Eject button for the next pattern or F2 button for the previous pattern to select the
printing start position. Each time you press the F1/Eject or F2 button, the printer makes a short
beep. The F1/Eject, Offline and F2 lights show the pattern which is selected at that time.
7. After you select the printing start position, turn off the printer. The setting does not change even if
the printer is turned off.
Paper Handling 22
PLQ-30/PLQ-30M User’s Guide
Chapter 2
Printer Software
About Your Printer Software
The Epson software includes the printer driver software and EPSON Status Monitor 3.
The printer driver is software that allows your computer to control the printer. You need to install the
printer driver so your Windows software applications can take full advantage of the printer’s
capabilities.
EPSON Status Monitor 3 program allows you to monitor the status of your printer, alerts you when
errors occur, and provides you with troubleshooting tips. EPSON Status Monitor 3 is automatically
installed when you install the printer driver. If you want to install EPSON Status Monitor 3 later, see
“Installing EPSON Status Monitor 3” on page 36 for instructions.
Note:
❏ Before proceeding, make sure you have installed the printer driver on your computer.
❏ When using the printer driver, the following printer settings need to be set. For instructions on
changing the default settings, see “Changing default settings” on page 68.
Target Printer Mode: EPSON Mode
Software: ESC/P2
❏ When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been
installed already.
❏ The on-screen displays on the following pages may differ depending on the version of Windows OS.
Using the Printer Driver
You can access the printer driver from your Windows applications or from the Start menu.
❏ When you access the printer driver from a Windows application, any settings you make apply only
to the application you are using. See “Accessing the printer driver from Windows applications” on
page 24 for more information.
Printer Software 23
PLQ-30/PLQ-30M User’s Guide
❏ When you access the printer driver from the Start menu, the printer driver settings you make apply
to all your applications. See “Accessing the printer driver from the Start menu” on page 26 for
more information.
See “Changing the printer driver settings” on page 28 to check and change printer driver settings.
Note:
While many Windows applications override the settings made with the printer driver, some do not, so
you must verify that the printer driver settings match your requirements.
Accessing the printer driver from Windows applications
Follow these steps to access the printer driver from a Windows application:
1. Select Print Setup or Print from the File menu of your application software. In the Print or Print
Setup dialog box displayed, make sure that your printer is selected in the Name drop-down list.
Printer Software 24
PLQ-30/PLQ-30M User’s Guide
2. Click Printer, Setup, Properties, or Options. (The button you click depends on your
application and you may need to click a combination of these buttons.) The Document Properties
window appears, and you see the Layout, Paper/Quality, User Defined Paper and Extension
Settings menus. These menus contain the printer driver settings.
Printer Software 25
PLQ-30/PLQ-30M User’s Guide
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer
driver settings” on page 28 to change the settings.
Accessing the printer driver from the Start menu
Follow these steps to access the printer driver from the Start menu:
1. For Windows 8:
Click Desktop on the Start screen, move the cursor to the top-right corner of the screen, click
Settings, and then click Control Panel. Next, click View devices and printers from the
Hardware and Sound category.
For Windows 7:
Click Start, and click Devices and Printers.
For Windows Vista:
Click Start, click Control Panel, click Hardware and Sound, and then click Printers.
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For Windows XP Professional edition:
Click Start, and click Printers and Faxes.
For Windows XP Home edition:
Click Start, click Control Panel first, and then click Printers and Faxes.
For Windows 2000:
Click Start, point to Settings, and then select Printers.
2. Right-click your printer icon, and click Printing Preferences. The screen displays the Document
Properties window, which contains the Layout, Paper/Quality, User Defined Paper and Extension
Settings menus. These menus display the printer driver settings.
When you click Properties (Windows Vista, XP, and 2000) or Printer properties (Windows 8
and 7) in the menu displayed by right-clicking the printer icon, the Properties window appears,
which includes menus used to make the printer driver settings.
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Note:
Do not click Properties though both Properties and Printer properties are displayed in the menu
of Windows 7.
3. To view a menu, click the corresponding tab at the top of the window. See “Printer Driver Settings
Overview” on page 29 for information on how to change the settings.
Changing the printer driver settings
Your printer driver has four menus from which you can change the printer driver settings; Layout,
Paper/Quality, User Defined Paper, and Extension Settings. You can also change settings on the
Utility menu in the printer software. For an overview of the available settings, see “Printer Driver
Settings Overview” on page 29. If you are using Windows XP or 2000, you can also view online help
by right-clicking items in the driver and selecting What’s this?.
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Click the Help button on the Printer Driver screen.
PLQ-30/PLQ-30M User’s Guide
When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to
cancel your changes.
Once you have checked your printer driver settings and changed them if necessary, you are ready to
print.
Printer Driver Settings Overview
The following tables show the Windows printer driver settings. Note that not every setting is available
in all versions of Windows. For more details, see Help for the printer driver.
Printer settings
Settings Explanations
Paper Size Select the size of the paper you want to use. If you do not see your paper size, use the
scroll bar to scroll through the list. If your paper size is not included in the list, see
“Definition of Custom Paper Size” on page 31 for instructions.
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Settings Explanations
PLQ-30/PLQ-30M User’s Guide
Orientation
Paper Source Select the paper source you want to use.
Graphic - Print Quality Select the printing resolution you want. The higher the resolution you select, the more
Halftoning Select the type of halftoning to use when printing graphics. To let the printer determine
Printer Font Setting Select a character table group to use. You can select one of three character table
Page Order* Select whether to print from front to back or back to front.
Pages Per Sheet* Select the number of pages that you want to print onto a single page.
Copy Count* When you select more than one in the Number of copies box, this check box appears
Advanced Printing Features*
Print Optimizations*
Select Portrait or Landscape.
detailed your printout will be; however, increasing the resolution slows printing.
the best halftone quality, use Auto Select.
groups, Standard, Expanded, and None (Bit Image printing). When Standard or
Expanded is se le ct ed , th e p ri nt er us es t he de vi ce fo nts . E xp an de d inc lu de s m or e f ont s
than Standard. When None is selected, the printer uses bit map images instead of the
device fonts. For details on the fonts which are included in each table, see “Electronic”
on page 107.
and you can select whether to collate the pages of the copies.
Select Enable or Disable for the metafile Spooling.
Select Disable when the printer does not use the device fonts and select Enable when
the printer uses the device fonts.
Top Margin Priority Select which setting for the print-start position is to be used; driver setting or printer
setting. For more details, see Help for the printer driver.
Packet Mode Ordinarily, there is no need to change this setting. If you change the printer’s Packet
Mode settings, change this setting to match. If the printe r and printer driver settings are
different, you may not be able to print correctly. For more details, see Help for the
printer driver.
User Defined Paper If your paper is not included in the Paper Size drop-down list, you can add the size to the
list. For more details, see Help for the printer driver.
Offset This setting allows you to offset the image on the page. That is, you can adjust the
position of the printed image. If the offset you specify moves a portion of the image out
of the printer’s printable area, that portion will not be printed.
Print Speed
This setting allows you to select print speed. Select Printer Setting when you want to
print using the settings stored in the printer. When Standard is selected, prints in
standard printing mode. When High Speed is selected, prints in high-speed printing
mode.
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