Epson C11C649001BX User Manual
®
User's Guide
NPD1962-00
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, mechanical, photocopying, recording, or otherwise, without
the prior written permission of Seiko Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parti es for damages, losses, costs, or expenses incurr ed by purchaser or third
parties as a result of: accident, mi suse, or abuse of this product or unauthorized modi fications,
repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with
Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corp oration and its affiliates shall not be liable against any da mages or problems
arising from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth
ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG
Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
States of America and other countries.
Apple
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of Seiko Epson Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be
registered in certain jurisdictions.
Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and
may be registered in certain jurisdictions.
®
and Windows® are registered trademarks of Microsoft Corporation in the United
®
and Macintosh® are registered trademarks of Apple Computer, Inc.
2 Copyright and Trademarks
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are
trademarks of International Typeface Corporation and may be registered in some
jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and
David are trademarks of Heidelberger Druckmaschinen AG which may be registered in
certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some
jurisdictions.
HP, HP LaserJet and PCL are registered trademarks of the Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated,
which may be registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2006 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 3
Contents
Copyright and Trademarks
Safety Instructions
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . .13
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . .29
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 2 Printer Features and Various Printing Options
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
High-quality printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Resolution Improvement Technology (RITech). . . . . . . . . . . .31
Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
PCL6 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Fit to page printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Web-Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 3 Paper Handling
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Standard lower paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . .39
550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . .39
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
MP tray and standard lower paper cassette. . . . . . . . . . . . . . .43
550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . .49
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Thick paper and extra thick paper. . . . . . . . . . . . . . . . . . . . . . .55
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 4 Using the Printer Software with Windows
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .59
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . .59
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Displaying information about consumables with the printer
driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
5
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Printing a status sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . 86
Installing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . 86
Accessing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . 89
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . 91
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . 105
Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . 108
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Setting up your printer as a shared printer . . . . . . . . . . . . . . 111
Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Installing the printer driver from the CD-ROM . . . . . . . . . . 125
Chapter 5 Using the PostScript Printer Driver
About the PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the PostScript Printer Driver with Windows . . . . . . . . . . . 129
Installing the PostScript printer driver for the parallel
interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Installing the PostScript printer driver for
the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
6
Installing the PostScript printer driver for the network
interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . .134
Making changes to PostScript printer settings. . . . . . . . . . . .135
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . .136
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . .137
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . .137
Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . .143
Making changes to PostScript printer settings. . . . . . . . . . . .143
Chapter 6 Using the PCL6 Printer Driver
About the PCL6 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Using the PCL6 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Chapter 7 Using the Control Panel
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
When to make control panel settings . . . . . . . . . . . . . . . . . . .149
How to access the control panel menus . . . . . . . . . . . . . . . . .149
Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
AUX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
LJ4 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
ESCP2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
7
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Chapter 8 Installing Options
550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . 194
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Installing the 550-Sheet Universal Paper Cassette Unit. . . . 195
Removing the 550-Sheet Universal Paper Cassette Unit. . . 198
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 207
Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Chapter 9 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Replacing an imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . 214
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
8
Chapter 10 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . .229
Chapter 11 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .231
Jam A (Cover A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Jam A B (Cover A or B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Jam DM (Cover DM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A
(All paper cassettes and Cover A). . . . . . . . . . . . . . . . . . . .242
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .245
The printer does not print (Ready light off) . . . . . . . . . . . . . .245
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .246
The optional product is not available . . . . . . . . . . . . . . . . . . .246
The Properties dialog box does not appear or it takes
too much time to open it (For Windows Only) . . . . . . . . .247
The amount of a toner remaining is not updated
(For Windows users only) . . . . . . . . . . . . . . . . . . . . . . . . . .247
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
The printout position is not correct . . . . . . . . . . . . . . . . . . . . .249
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .249
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .249
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .250
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . .250
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . .251
9
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Areas are missing in the printed image . . . . . . . . . . . . . . . . . 252
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 252
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 253
The non-printed side of the page is dirty . . . . . . . . . . . . . . . 254
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . 254
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 254
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . 255
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
The message Invalid AUX /IF Card appears on
the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Paper does not feed from the optional paper cassette . . . . . 256
Feed jam when using the optional paper cassette . . . . . . . . 257
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . 257
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . 265
The printer does not print correctly in the PostScript
mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
The printer driver or printer that you need to use does not
appear in the Printer Setup Utility (Mac OS 10.3.x),
Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9) . . . 267
The font on the printout is different from that on
the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . 268
The edges of texts and/or images are not smooth . . . . . . . . 268
The printer does not print normally via the parallel
interface (Windows 98 only) . . . . . . . . . . . . . . . . . . . . . . . . 269
The printer does not print normally via the USB interface. 269
The printer does not print normally via the network
interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
10
An undefined error occurs (Macintosh only). . . . . . . . . . . . .271
Insufficient memory to print data (Macintosh only). . . . . . .271
Printing in the PCL6 Mode Problems. . . . . . . . . . . . . . . . . . . . . . . .272
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
The font on the printout is different from that on
the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
The edges of texts and/or images are not smooth . . . . . . . .272
Appendix A Where To Get Help
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Appendix B Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . .276
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . .283
550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . .283
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Imaging cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Fuser unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
11
Appendix C Information about Fonts
Working with Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . 286
Available fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Adding more fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
EPSON Font Manager (Windows Only) . . . . . . . . . . . . . . . . 318
Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Introduction to symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
In the LJ4 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
In the ESC/P 2 or FX Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 325
In the I239X Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . 328
In the PCL6 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Index
12
Safety Instructions
Safety
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your
printer.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient
operation:
Safety Instructions 13
❏ Because the printer weighs approximately 19.5 kg (43 lb)
without the imaging cartridge and optional products
installed, one person should not lift or carry it. Two people
should carry the printer, lifting it by the correct positions as
shown below.
14 Safety Instructions
❏ Be careful not to touch the fuser, which is marked CAUTION
HOT SURFACE and CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been in use, the fuser and
the surrounding areas may be very hot. If you must touch one
of these areas, wait 40 minutes to allow the heat to subside
before doing so.
ba
a. CAUTION HOT SURFACE
b. CAUTION HIGH TEMPERATURE
❏ Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏ Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏ Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ When handling an imaging cartridge, always place it on a
clean, smooth surface.
❏ Do not attempt to modify an imaging cartridge or take it apart.
It cannot be refilled.
Safety Instructions 15
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used imaging cartridges or fuser units in
fire, as they can explode and cause injury. Dispose of them
according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth
with soap and water to clean it up. Because the fine particles
can cause a fire or explosion if they come into contact with a
spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using an imaging cartridge after
moving it from a cool to a warm environment to prevent
damage from condensation.
❏ Do not open the drum’s protective cover and avoid exposing
an imaging cartridge to room light any longer than necessary.
Overexposing the cartridge may cause abnormally dark or
light areas to appear on the printer page and reduce the life
of the cartridge.
16 Safety Instructions
❏ To prevent damage from condensation, do not place the
printer in a location subject to extreme or rapid changes in
temperature or humidity, and do not move it from a cool to a
warm environment.
❏ Be sure to keep consumable components out of the reach of
children.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏ Avoid sharing outlets with other appliances.
❏ Use only an outlet that meets the power requirements of this
printer.
Important Safety Instructions
Read all of the following instructions before operating your
printer:
When choosing a place and power source for the printer
❏ Place the printer near an electrical outlet where you can easily
plug in and unplug the power cord.
❏ Do not place the printer on an unstable surface.
❏ Do not put your printer where the cord will be stepped on.
❏ Slots and openings in the cabinet and the back or bottom are
provided for ventilation. Do not block or cover them. Do not
put the printer on a bed, sofa, rug, or other similar surface or
in a built-in installation unless proper ventilation is provided.
❏ All interface connectors for this printer are Non-LPS
(non-limited power source).
Safety Instructions 17
❏ Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
❏ If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏ Avoid using outlets that other appliances are plugged into.
❏ Use the type of power source indicated on the label. If you are
not sure of the type of power available, consult your dealer or
local power company.
❏ If you are unable to insert the plug into the outlet, contact a
qualified electrician.
❏ When connecting this product to a computer or other device
with a cable, ensure the correct orientation of the connectors.
Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices
connected by the cable.
❏ If you use an extension cord, make sure that the total of the
ampere ratings on the products plugged into the extension
cord does not exceed the extension cord ampere rating.
❏ Unplug this printer from the wall outlet and refer servicing
to a qualified service representative under the following
conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
18 Safety Instructions
D. If it does not operate normally when the operating
instructions are followed. Adjust only those controls
that are covered by the operating instructions since
improper adjustment of other controls may result in
damage and will often require extensive work by a
qualified technician to restore the product to normal
operation.
E. If it has been dropped or the cabinet has been
damaged.
F. If it exhibits a distinct change in performance,
indicating a need for service.
When using the printer
❏ The printer weighs about 19.5 kg (43 lb). One person should
not attempt to lift or carry the printer. Two people should
carry it.
❏ Follow all warnings and instructions marked on the printer.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or
aerosol cleaners.
❏ Do not use aerosol products that contain flammable gases
inside or around this product. Doing so may cause fire.
❏ Avoid touching the components inside the printer unless
instructed to do so in the printer’s documentation.
❏ Never force printer components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ Be sure to keep consumables out of the reach of children.
Safety Instructions 19
❏ Do not use printer in a damp environment.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏ Never push objects of any kind through cabinet slots as they
may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
❏ Never spill liquid of any kind on the printer.
❏ Except as specifically explained in the printer’s
documentation, do not attempt to service this product
yourself.
❏ Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may
result in damage and may require repair by a qualified service
representative.
ENERGY STAR® compliance
As an ENERGY STAR® Partner, Epson has
determined that this product meets the ENERGY
®
STAR
guidelines for energy efficiency.
The International ENERGY STAR
®
Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, scanners,
and multifunction devices, and in an effort to reduce air pollution
caused by power generation. Their standards and logos are
uniform among participating nations.
20 Safety Instructions
Safety Information
Power cord
Caution:
Be sure the AC power cord meets the relevant local safety
c
standards.
Use only the power cord that comes with this product. Use of the
another cord may result in fire or electric shock.
This product’s power cord is for use with this product only. Use
with other equipment may result in fire or electric shock.
Laser safety labels
Warning:
The performance of procedures and adjustments other than those
w
specified in the printer’s documentation may result in hazardous
radiation exposure.
Your printer is a Class 1 laser product as defined in the IEC60825
specifications. The label shown is attached to the back of the
printer in countries where required.
Internal laser radiation
Max. Average Radiation Power: 5 mW at laser aperture
Wavelength: 770 to 800 nm
Safety Instructions 21
This is a Class III b Laser Diode Assembly that has an invisible
laser beam. The printer head unit is NOT A SERVICE ITEM,
therefore, the printer head unit should not be opened under any
circumstances. An additional laser warning label is affixed to the
inside of the printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the
printing process. Ozone is produced only when the printer is
printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per
million (ppm) expressed as an average time-weighted
concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8)
hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the
following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat
generated are:
22 Safety Instructions
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Power On/Off Cautions
Do not turn off the printer:
❏ After turning on the printer, wait until Ready appears on the
LCD panel.
❏ While the Ready light is flashing.
❏ While the Data light is on or flashing.
❏ While printing.
Safety Instructions 23
Chapter 1
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Network Guide
Provides network administrators with information on both the
printer driver and network settings.You need to install this guide
from the Network Utilities CD-ROM to your computer’s hard
disk before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your
printer you may need to refer to on a regular basis. We
recommend printing this guide and keeping it near the printer.
Online Help for printer software
Click Help for detailed information and instructions on the
printer software that controls your printer. Online help is
automatically installed when you install the printer software.
24 Getting to Know Your Printer
Printer Parts
1
Front view
a
e
a. paper support
b. control panel
c. MP tray (Multi-Purpose tray)
d. standard lower paper cassette
e. power switch
1
b
1
1
1
c
d
1
1
1
1
Getting to Know Your Printer 25
1
1
1
Rear view
a
b
h
g
f
e
a. cover B
b. option covers
c. duplex connector
d. AC inlet
e. USB interface connector
f. parallel interface connector
g. Type B interface and slot cover
h. Ethernet interface connector
c
d
26 Getting to Know Your Printer
Inside the printer
1
ba
1
1
a. imaging cartridge
b. fuser unit
c. cover A
c
1
1
1
1
1
1
1
1
Getting to Know Your Printer 27
1
Control panel
a
b
c
d
e
f
g
hij
a. LCD panel Displays printer status messages and
control panel menu settings.
b.
Back button
c.
Up button
d.
Enter button
e.
Down button
f. Error light
(Red)
28 Getting to Know Your Printer
Use these buttons to access the control
panel menus, where you can make printer
settings and check the status of
consumable products. For instructions on
how to use these buttons, see "Using the
Control Panel Menus" on page 149.
On or flashes when an error has occurred.
g. Start/Stop
button
h. Ready light
(Green)
When the printer is printing, pressing this
button stops the printing.
When the error light is flashing, pressing
this button clears the error and switches
the printer to ready status.
On when the printer is ready, indicating
that the printer is ready to receive and
print data.
Off when the printer is not ready.
1
1
1
i. Data light
(Orange)
j. Cancel Job
button
On when print data is stored in the print
buffer (the section of printer memory
reserved for receiving data) but not yet
printed.
Flashes when the printer is processing
data.
Off when no data remains in the print
buffer.
Press once to cancel the current print job.
Press and hold for more than two seconds
to delete all jobs from the printer memory.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the
following options.
1
1
1
1
1
1
1
1
❏ 550-Sheet Universal Paper Cassette Unit (C12C802002)
This unit holds one paper cassette. It increases paper-feeding
capacity up to 550 sheets of paper.
Getting to Know Your Printer 29
1
❏ Duplex Unit (C12C813982)
This unit provides for automatic printing on both sides of the
paper.
❏ Memory Module
This option expands the printer’s memory by allowing you to
print complex and graphics-intensive documents. The
printer’s RAM can be increased up to 320 MB by adding one
additional 256 MB RAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with EPSON
products. For details, contact the store where you purchased this
printer or an EPSON qualified service representative.
Consumable products
The life of the following consumable products is monitored by the
printer. The printer lets you know when replacements are needed.
Product name Product code
Imaging Cartridge 0290
Fuser unit 3023
30 Getting to Know Your Printer
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