Epson 836XL User Manual
®
EPSON Expression™ 836XL
User’s Guide
Color Image Scanner
FCC Compliance Statement for United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio or television reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures.
◗ Reorient or relocate the receiving antenna
◗ Increase the separation between the equipment and receiver
◗ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
◗ Consult an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels that exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with
this device. If this equipment has more than one interface connector, do not leave cables connected to
unused interfaces.
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
Page 2
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as
set out in the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édict‚ par le
Ministère des Communications du Canada.
A Note Concerning Responsible Use of Copyrighted Materials
Like photocopiers, scanners can be misused by improper scanning of copyrighted material. Although Section
107 of the U.S. Copyright Act of 1976 (Title 17, United States Code), the “fair use” doctrine, permits limited
copying in certain circumstances, those circumstances may not be as broad as some people assume. Unless
you have the advice of a knowledgeable attorney, be responsible and respectful by not scanning published
material without the permission of the copyright holder.
Page 3
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product,
or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and
maintenance instructions.
SEIKO EPSON CORPORATION and its affiliates shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original EPSON Products
or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION. EPSON Expression, EPSON
SoundAdvice, and EPSON FaxAdvice are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective companies.
Copyright © 1997 by Epson America, Inc., Torrance, California, USA
E836XL1297-00
12/97
Page 4
Contents
1
Introduction
Optional Equipment 13
How to Use This Manual 14
Warnings, Cautions, and Notes 15
Important Safety Instructions 16
Where to Get Help 18
Scanner Basics
Scanner Parts 21
Lights and Buttons 23
Scanner Errors 24
11
21
Page 5
Scanning 25
Scanning Oversized Documents 27
2
Using Optional Equipment
Using the Transparency Unit 29
Unpacking the Transparency Unit 30
Removing the Shipping Screws 31
Installing the Transparency Unit 33
Installing the Transparency Guide 36
Scanning Transparencies and Oversized Film 39
Using the Film Holders 40
Scanning Normal Documents with the Transparency
Unit Installed 50
Adjusting the Transparency Guide Angle 52
28
Contents Page 6
Using the Auto Document Feeder 53
Unpacking the Auto Document Feeder 54
Installing the Auto Document Feeder 55
Loading Paper in the Auto Document Feeder 60
Fixing Paper Jams in the Auto Document Feeder 64
Adjusting the Scanning Position of the Auto
Document Feeder 67
3
Contents Page 7
Maintaining and Transporting Your
Scanner
Cleaning the Scanner 70
Replacing the Fluorescent Lamp 71
Transporting the Scanner 72
69
4
Troubleshooting
Diagnosing Problems 73
Indicator Lights 75
Upgrading Your System 76
Problems and Solutions 78
Operation Problems 78
Scan Quality Problems 80
Image Matching Problems 84
Using the Document Guide 86
Installing the Document Guide 87
Scanning the Document Guide 90
Calculating the Adjustment Angle 95
Scanning Your Aligned Document 97
Using the Clear Document Guide 98
73
Contents Page 8
5
Specifications
Scanner Specifications 100
Scanning 100
Supported Documents 102
Electrical 102
Environmental 103
Safety Approvals 103
Parallel Interface 104
SCSI Interface 106
Initialization Methods 109
Auto Document Feeder Specifications 110
Basic Specifications 110
Documents Supported 111
Electrical 112
Environmental 113
Safety Approvals 113
99
Contents Page 9
Transparency Unit Specifications 114
Basic Specifications 114
Electrical 115
Environmental 115
Index
Contents Page 10
116
Introduction
The EPSON Expression™ 836XL is a true 800-dpi full-color
flatbed scanner with a US B (12.2 inch × 17.2 inch) or A3 size
scanning area. It has the ability to scan in color or grayscale,
making it ideal for virtually all uses, from simple drawings to
complex full-color illustrations. It achieves extremely high
quality in color by reading and saving 36 bits per pixel.
Your EPSON
◗ Full color scanning of up to 68 billion colors or grayscale
scanning in up to 4,096 shades of gray.
◗ Scanning resolution of 800 dpi. You can adjust the output
resolution to match the resolution of your output device.
◗ Automatic Area Segmentation (AAS) gives you the ability
to separate text from photographs on a page so grayscale
images are clearer and text recognition is more accurate.
◗ Text Enhancement Technology enhances optical
character recognition (OCR) accuracy when scanning text.
®
scanner offers the following features:
Page 11
◗ Three resident interfaces: one bidirectional parallel and
two SCSI. With these interfaces, you can connect multiple
computers to the scanner at the same time.
◗ Software control of all scanner functions.
Introduction Page 12
Optional Equipment
The following optional items are available to expand the
versatility of your scanner. For detailed information on using
these options, see Using Optional Equipment
Auto Document Feeder (B81311*)
The auto document feeder allows you to scan up to 30 pages
automatically.
Transparency Unit (B81310*)
This option allows you to scan transparent materials, primarily
35 mm slides and negatives. It has a maximum reading area
of 11.4 × 16.5 inches (290 × 420 mm), which allows you to
scan transparent materials up to A3 or US B size.
SCSI System Cable (25-pin to 50-pin) (B860081)
This cable allows you to connect a SCSI device to an
Apple
Windows
®
Macintosh® computer or a SCSI adapter card on a
®
PC.
.
SCSI Peripheral Cable (50-pin to 50-pin) (B860091)
This cable allows you to connect two SCSI devices in a daisy
chain.
Introduction Page 13
Bidirectional Parallel Interface Board (B80818*)
This board installs in an IBMprovides parallel connection between the scanner and
computer. Setup and installation of this board are fully
described in the manual that comes with the board. An
interface cable must be purchased separately.
®
compatible computer and
How to Use This Manual
Scanner Basics describes the scanner’s lights and buttons,
and gives instructions for basic scanning and scanning of
oversized documents.
Using Optional Equipment
using the optional transparency unit and auto document
feeder.
Maintaining and Transporting Your Scanner
caring for your scanner and preparing it for a move.
Troubleshooting
encounter.
Introduction Page 14
provides solutions to problems you may
gives instructions for installing and
gives tips on
Specifications provides technical details on your scanner and
its optional equipment.
Warnings, Cautions, and Notes
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid loss of data or damage
to your equipment.
Notes contain important information about your scanner.
Introduction Page 15
Important Safety Instructions
Read all of these instructions carefully. Follow all warnings
and instructions marked on the scanner.
◗ The scanner must be placed on a sturdy, level surface.
◗ Unplug the scanner before cleaning it. Clean it with a
damp cloth only. Do not spill liquid on the scanner.
◗ Do not place the scanner near a radiator or heat source.
◗ Do not block or cover the openings in the scanner’s
cabinet. Do not insert objects through the slots.
◗ Place your scanner close enough to the computer or
workstation for the scanner cable to reach both ends.
Make sure you can easily unplug the power cord.
◗ Use only the type of power source indicated on the
scanner’s label.
◗ Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or
air control systems that regularly switch on and off.
◗ Do not let the power cord become damaged or frayed.
Introduction Page 16
◗ If you use an extension cord with the scanner, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
◗ Do not attempt to service the scanner yourself.
Unplug the scanner, lock the carriage in place with the
transportation lock screw, and bring it to qualified service
personnel under the following conditions:
◗ If the power cord or plug is damaged
◗ If liquid has entered the scanner
◗ If the scanner has been dropped or the cabinet
damaged
◗ If the scanner does not operate normally or exhibits a
distinct change in performance.
Introduction Page 17
Where to Get Help
EPSON provides customer support through the following
services:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP
Site
EPSON Download
Service
EPSON Forum on
CompuServe
Introduction Page 18
®
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log on to
name
You can call the EPSON Download Service at
communications software to 8 data bits, 1 stop bit, no parity. Modem
speed can be up to 28.8 Kbps.
Members of CompuServe can type
reach the Epson America Forum. For a free introductory CompuServe
membership, call (800 848-8199 and ask for representat ive #529.
anonymous
and your e-mail address as the password.
GO EPSON
ftp.epson.com
(800) 442-2007.
at the menu prompt to
with the user
Set your
Automated telephone services
Service Access
EPSON SoundAdvice™ For pre-recorded answers to commonly ask ed questions about EPSON
products 24 hours a day, seven days a week, call (800) 442-2110.
EPSON FaxAdvice™ Access EPSON’s technical information library by calling
(800) 442-2110. You must provide a return fax number to use this
service.
EPSON Referral
Service
Introduction Page 19
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 442-2110.
Note:
If you need help
using software with
an EPSON product,
see the
documentation for
that program for
technical support
information.
EPSON also provides technical support and information on
the installation, configuration, and operation of EPSON
products. Dial (800) 922-8911 (U.S. and Canada) or
(310) 782-2600 (U.S. only), 6 A.M. to 6 P.M., Pacific Time,
Monday through Friday.
Before you call, please have the following information ready:
◗ Product name
◗ Product serial number
◗ Computer configuration
◗ Description of the problem
You can purchase optional equipment, manuals, accessories,
and parts from EPSON Accessories at (800) 873-7766 (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer
referral.
Introduction Page 20
1
Scanner Parts
carriage
at home position
transportation
lock screw
Scanner Basics
document cover
document table
Lights and Buttons
Page 21
SCSI interface
connections
parallel interface
connection
SCSI ID dial
terminator
switch
AC plug connection
option interface
connection
Scanner Basics Page 22
Lights and Buttons
READY light
ERROR l ight
RESET button
OPERATE light
OPERATE button
OPERATE light (green)
Comes on when the scanner is turned on.
READY light (green)
Comes on when the scanner is ready to scan and flashes
during scanning. When an error occurs, the type of error is
indicated by both the READY and ERROR lights, as listed in
Scanner Errors
.
Scanner Basics Page 23
ERROR light (red)
Comes on when an error occurs and, along with the READY
light, indicates the type of error.
Caution:
Pressing the
button during a scan
stops the scanner
and may cause an
error in the scanning
software.
RESET
The
may not work if two
computers are
connected to the
scanner and a
computer using the
bidirectional parallel
interface is not
turned on.
RESET
button
OPERATE button
Turns the scanner on and off.
RESET button
Resets the scanner.
Scanner Errors
If an error occurs, the scanner stops operating and the
READY and ERROR lights indicate the type of error. See
Diagnosing Problems
ERROR light READY light Error type
On On Command error
Flashing Off Interface error
Flashing Flashing Fatal error
Off Off Option (ADF or TPU) error
for details.
Scanner Basics Page 24
Note:
Make sure the
document is flat
against the glass
surface so that the
image is properly
focused.
Always close the
lid to prevent
interferenc e fro m
external light.
Don’t leave
photographs on the
document table for a
long time; they may
stick to the glass.
Scanning
1 Press the OPERATE button to turn on the scanner. The
OPERATE light comes on.
2 Make sure the scanner’s READY light is on, then turn on
the computer.
3 Open the document cover.
4 Place your original on the document table with the side to
be scanned facing down. Position the document in the
upper left corner as shown.
Keep the document
table clean. See
Cleaning the
Scanner for
instructions.
Scanner Basics Page 25
Note:
The clear document
guide can also be
used to hold light
originals against the
document table; this
will prevent the
original from being
pushed out of
alignment by air
currents as the
document cover is
closed. See Using
the Clear Document
Guide for details.
5 Close the document cover gently so that the document
doesn’t move.
6 To scan your document, follow the instructions in the
EPSON® TWAIN Pro User’s Guide
®
SilverFast
ai for EPSON Expression™ 836XL User’s
or the
LaserSoft®
Guide.
Scanner Basics Page 26
Caution:
Do not force the
cover off the
scanner or lift the
cover by the front.
You may damage the
cover.
When scanning with
the cover removed,
cover any exposed
areas of the
document table to
prevent interference
from external light.
Scanning Oversized Documents
For thick documents or other materials, you can remove the
document cover. Grasp the back of the document cover
beside the hinges and lift it straight up.
To reattach the document cover, insert the hinge pins into the
holes and push straight down on the cover until it clicks into
place.
Scanner Basics Page 27
2
Using Optional
Equipment
Follow the steps in these sections to install and use the
scanner’s optional equipment:
◗ Using the Transparency Unit
◗ Using the Auto Document Feeder
Page 28
Using the Transparency Unit
The optional transparency unit (part number B81310*) lets you
scan full color transparencies, strips of negatives or positives,
and slides. You can also scan normal opaque documents with
the TPU installed.
Follow the steps in these sections to install and use the TPU:
◗ Unpacking the Transparency Unit
◗ Removing the Shipping Screws
◗ Installing the Transparency Unit
◗ Installing the Transparency Guide
◗ Scanning Transparencies and Oversized Film
◗ Using the Film Holders
◗ Scanning Normal Documents with the Transparency Unit
Installed
◗ Adjusting the Transparency Guide Angle
Using Optional Equipment Page 29
Unpacking the Transparency Unit
Make sure all these items are included in the box with the
TPU. Contact your EPSON dealer if anything is missing or
damaged.
transparency unit
reflective document mat
transparency guide
guide and adjust pins
Using Optional Equipment Page 30
35 mm slide holder
35 mm filmstrip
holder
medium format film
holder
×
4
5-inch film holder
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