Epson 8000 User Manual

P r i n t e r G u i d e

EPSON® ColorPage 8000

Printed on recycled paper with at least 10% post-consumer content.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of with this

EPSON

Trademarks

EPSON and EPSON CORPORATION

SelecType and FX are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.

NERGY STAR

The E

Legal Notices

SEIKO EPSON CORPORATION

Neither parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with

SEIKO EPSON CORPORATION

or any consumable products other than those designated as Original Products by

SEIKO EPSON CORPORATION

Part Number: CPD-7702 1/99

SEIKO EPSON CORPORATION

printer.

EPSON

is not responsible for any use of this information as applied to other printers.

. The information contained herein is designed only for use

ESC/P are registered trademarks and ESC/P 2 is a trademark of

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disclaims any and all rights in those marks.

emblem does not represent EPA endorsement of any product or service.

nor its affiliates shall be liable to the purchaser of this product or third

SEIKO EPSON CORPORATION

’s operating and maintenance instructions.

shall not be liable for any damages or problems arising from the use of any options

EPSON

Products or

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EPSON

Approved

FCC Compliance Statement For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.

front cover

control panel

paper cassette

face-down tray

stopper

multipurpose tray

extension tray

output path cover

connector cover

AC inlet

fuser unit

face-up tray

power switch

ontents

Introduction

How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Internal Laser Radiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Ozone Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Laser Printer Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1 Handling Paper

Selecting Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Choosing a Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Selecting an Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Loading Paper in the Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Loading Paper in the Multipurpose Tray . . . . . . . . . . . . . . . . . . . . . 1-8

Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Printing on EPSON Color Laser Transparencies . . . . . . . . . . . . 1-11

Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Printing on Card Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Printing on Non-standard Size Paper . . . . . . . . . . . . . . . . . . . . . 1-15

2 Monitoring the Printer

Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1

Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 2-2

Saving Power in Standby Modes . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Checking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Printing Test Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Checking Toner Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Checking the Number of Pages Printed . . . . . . . . . . . . . . . . . . . 2-6

vi | Contents

Responding to Error and Warning Messages . . . . . . . . . . . . . . . . . . . 2-6

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

3 Configuring the Printer

Using the Control Panel to Configure the Printer . . . . . . . . . . . . . . . 3-1

Setting Print Options From the Control Panel . . . . . . . . . . . . . . . . . 3-2

Using the SelecType Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

SelecType Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Setting SelecType Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Setting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Setting Print Options With SelecType . . . . . . . . . . . . . . . . . . . . . . . 3-10

Setting and Configuring Printer Emulations . . . . . . . . . . . . . . . . . . . 3-12

Setting LJ4 Emulation Options . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Setting GL2 Emulation Options . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Setting ESCP2 and FX Emulation Options . . . . . . . . . . . . . . . . 3-15

Setting I239X Emulation Options . . . . . . . . . . . . . . . . . . . . . . . 3-16

4 Maintaining and Transporting the Printer

Replacing Parts Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Replacing a Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Removing the Used Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Installing the New Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Replacing the Fuser Oil Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Replacing the Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Removing the Used Photoconductor Unit . . . . . . . . . . . . . . . . . 4-11

Installing the New Photoconductor Unit . . . . . . . . . . . . . . . . . . 4-13

Replacing the Waste Toner Collector . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Cleaning the Paper Path Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Moving the Printer With the Paper Unit . . . . . . . . . . . . . . . . . . 4-19

Moving the Printer Without the Paper Unit . . . . . . . . . . . . . . . 4-19

-vi

Contents|vii

5Clearing Paper Jams and Other Problems

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Printing Test Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Clearing the Paper Cassette and Paper Path (Feed Jam) . . . . . . . 5-4

Clearing the Multipurpose Tray and Paper Path (Feed Jam) . . . 5-6

Clearing the Fuser Unit (Paper Jam) . . . . . . . . . . . . . . . . . . . . . 5-9

Clearing the Output Path Cover (Exiting Paper Jam) . . . . . . . . . 5-12

Clearing the Large Capacity Paper Unit . . . . . . . . . . . . . . . . . . . 5-13

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Solving Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

A Installing Options

Installing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

BSpecifications

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Using the ECP Mode in Windows 95/98 . . . . . . . . . . . . . . . . . . B-5

Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Index

-vii

ntroduction

The EPSON® ColorPage 8000 printer is the ideal output device for creative workgroup concepts and comprehensives. You can print up to 200 full-bleed 11 × 17-inch comps per day at the same quality as the best color copiers, for a fraction of the price. Proprietary ASIC’s (application-specific integrated circuits) ensure consistent printing in a range of temperature and humidity conditions.

The ColorPage 8000’s media handling flexibility lets you print on paper from 4 × 6 inches up to 13 × 19 inches, including transparencies and card stock. With a standard 150-sheet paper tray, 250-sheet paper cassette, and optional 3-cassette paper unit, you can have 1,150 sheets of paper available for printing in five different sizes.

With the large capacity paper unit and the RIP Station 5000 PostScript Level 3 server, the ColorPage 8000 is a complete color printing system for creative workgroups.

The high performance EFI Fiery configurations and protocols, with full compatibility for Macintosh, Microsoft® Windows®98, Windows 95, Windows NT, and UNIX® computers. The RIP provides full multitasking for simultaneous spooling, PostScript processing, and printing. Standard base color rendering dictionaries for 3M™ MatchPrint™ III, Fuji® Color-Art, and DuPont® WaterProof are included.

RIP supports a variety of network

2 | Introduction

How To Use Your Manuals

This guide is part of a set, which also includes the documentation listed below.

The EPSON ColorPage 8000 Unpacking and Setup Guide describes how

•

to unpack the printer and install paper trays, toner cartridges, and other

parts.

The EPSON ColorPage 8000 Quick Reference Guide provides a handy

•

summary of the procedures for daily use and printer maintenance—

loading paper, clearing jams, replacing toner cartridges and other

consumables. Attach it to your printer for easy reference.

If you have the RIP Station 5000 your documentation set includes additional manuals for users and system administrators.

The RIP Station 5000 Setup Guide describes how to unpack the RIP,

•

install user software and printer files from the User Software CD, and set

up printing. It also describes how to install printer files via the Internet.

The RIP Station 5000 User Guide describes how to set printing options

•

and print to the RIP from Windows and Mac® OS computers.

The User Addendum provides updated information about installing and

•

using the RIP Station software.

The RIP Station 5000 Administrator Guide explains basic configuration

•

and administration of the RIP for the supported platforms and network

environments. It also includes guidelines for setting up UNIX,

Windows NT, and NetWare® servers to provide PostScript printing

services to clients.

The RIP Station 5000 Color Printing Guide provides an introduction to

•

the basics of color theory. It includes practical color printing tips and

application-specific instructions.

Release Notes provide last-minute product information and

•

workarounds for some of the problems you may encounter.

Introduction | 3

Using This

Printer Guide

This guide contains the following information:

Chapter 1 gives instructions for loading paper in the multipurpose tray and cassettes and for printing on special media like transparencies and envelopes.

Chapter 2 explains how to monitor the printer’s status and respond to warning and error messages on the printer’s control panel.

Chapter 3 describes how to configure the printer using the buttons on the control panel.

Chapter 4 gives instructions for replacing toner cartridges and other consumables and for cleaning and transporting the printer.

Chapter 5 provides troubleshooting tips and solutions for paper jams and other printing problems you may have.

Appendix A gives instructions for adding memory to the printer and installing optional interface cards.

Appendix B provides the technical details on your printer, optional paper units, toner cartridges, and other consumables.

Warning

Caution

Note

An IIndex is included at the end of the book.

Warnings, Cautions, and Notes

You’ll find this information throughout your manual:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

4 | Introduction

Where To Get Help

For product information, service, or supplies, contact IKON Office Solutions at the following number:

800-406-2656

•

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency in Standby Level 2 mode.

The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Energy-saving Tips

Here are a few tips you can use to be even more energy-wise:

If your monitor isn’t ENERGY STAR compliant, turn it off when

•

you’re not using it.

Turn off your computer, printer, and monitor each day when you are

•

done using them.

Use the print preview option in your software so you can catch errors

•

before you print something.

Send e-mail rather than distributing memos. Not only is this faster, but

•

you’ll save paper and storage space too.

Introduction | 5

Important Safety Instructions

Before using your printer and RIP, read the following safety instructions to make sure you use the equipment safely and effectively.

Turn off and unplug the printer (and RIP) before cleaning. Clean with a

•

damp cloth only. Do not spill liquid on the printer (or RIP).

Do not place the printer (or RIP) on an unstable surface or near a

•

radiator or heating vent.

Place the printer (and RIP) on a flat surface. They will not operate

•

properly if they are tilted or at an angle.

Do not block or cover the openings in the printer’s (or RIP’s) cabinet or

•

insert objects through the slots.

Use only the type of power source indicated on the label.

•

Connect all equipment to properly grounded power outlets. Avoid using

•

outlets on the same circuit as photocopiers or air control systems that

regularly switch on and off.

Place the printer and RIP near a wall outlet where the plugs can be easily

•

unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être

•

débranchée facilement.

Do not let the power cords become damaged or frayed.

•

Except as specifically explained in the documentation, do not attempt to

•

service the printer (or RIP) yourself. Opening or removing those covers

that are marked “Do Not Remove” may expose you to dangerous

voltage points or other risks. Refer all servicing in those compartments

to service personnel.

Unplug the printer (or RIP) and refer servicing to qualified service

•

personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer

(or RIP); if the equipment has been dropped or the cabinet damaged; if

the printer (or RIP) does not operate normally or exhibits a distinct

change in performance. Adjust only those controls that are covered by

the operating instructions.

6 | Introduction

Laser Safety Information

This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted by the laser is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

Internal Laser Radiation

-3

Maximum radiation power: 5.0 ×

Wave length: 785 + 10/

-15 nm

This is a Class IIIb Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A FIELD SERVICE ITEM. Therefore, the printer head unit should not be opened under any circumstances.

Warning

Use of controls, adjustments, or performance of procedures other than those specified in this guide may result in hazardous radiation exposure.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

Introduction | 7

Your printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required.

Ozone Safety

Ozone gas is generated by laser printers as a byproduct of the printing process; it is produced only during printing. The print engine shall not exceed 0.02 ppm ozone concentration TWA (Time-Weighted Average).

To minimize the risk of exposure to ozone, you should avoid the following conditions:

Use of multiple laser printers in a confined area (see above)

•

Operation in conditions of extremely low humidity

•

Poor room ventilation

•

Long, continuous printing together with any of the above

•

The printer should be located so that the exhaust gases and heat generated are not blown directly into the user’s face and are vented directly out of the building whenever possible.

8 | Introduction

Laser Printer Precautions

This printer uses laser technology. The following list of precautions applies whenever you use the laser printer. Even if you are familiar with other types of printers, be sure to follow these precautions carefully to ensure safe, efficient operation.

Because the printer weighs approximately 154 lb (70 kg), you should

•

not attempt to lift or carry it by yourself. Four people should carry it,

lifting from the correct position. Refer to the instructions in the

Unpacking and Setup Guide.

Never force the printer’s components into place. Although the printer is

•

designed to be sturdy, rough handling can damage it.

Avoid touching the components inside the printer unless instructed to

•

do so in this guide.

Be careful not to touch the fuser, which is marked CAUTION! HIGH

•

TEMPERATURE. If the printer has been in use, the fuser can be very

hot.

CAUTION! HIGH TEMPERATURE

When handling the toner cartridges, always set them on a clean, smooth

•

surface.

Do not attempt to modify or take apart the toner cartridges. They

•

cannot be refilled.

Try not to touch the toner and avoid all contact with your eyes.

•

Do not dispose of the used toner cartridges, fuser oil roll, or waste toner

•

collector in fire, as they can explode and cause injury. Dispose of them

according to local regulations.

Introduction | 9

Do not use a toner cartridge for at least one hour after moving it from a

•

cool to a warm environment.

Keep the fuser oil roll horizontal at all times. To avoid oil leakage and

•

reduced print quality, do not tilt the roll or let it touch anything.

When removing the photoconductor unit, avoid exposing it to room

•

light any longer than necessary. The unit contains a light-sensitive

drum, which is the green cylinder that can be seen through the openings

in the unit. Exposure to light can damage the drum, causing dark or

light areas to appear on the printed page and reducing the service life of

the drum. If you need to keep the unit out of the printer for long

periods, cover it with an opaque cloth.

photoconductor unit

Be sure not to scratch the surface of the drum. When you remove the

•

photoconductor unit from the printer, always set the unit on a clean,

smooth surface. Also, avoid touching the drum, since oils from your skin

can permanently damage its surface and may affect print quality.

To get the best print quality, do not store the photoconductor unit in an

•

area subject to direct sunlight, dust, salty air, or corrosive gasses (such as

ammonia). Avoid locations subject to extremes or rapid changes of heat

or humidity. Also, be sure to keep the consumable components out of

the reach of children.

Jammed paper can cause the printer to overheat. Do not leave jammed

•

paper in the printer.

Chapter 1: Handling Paper

Your printer provides several paper sources and output trays to handle a variety of paper types and sizes ranging from 3.5 × 5.5 inches to 13 × 19 inches. If you have the large capacity paper unit, you can have up to 1,150 sheets of paper available for printing in five different sizes.

This chapter includes instructions for the following:

Selecting paper and other media

•

Choosing a paper path

•

Loading paper in the cassette

•

Loading paper in the multipurpose tray

•

Printing on special media

•

Selecting Paper and Other Media

You can use the following types of paper and transparencies in your printer:

Paper or media Description

Plain paper 16 to 28 lb, (60 to 105 gsm) including letterhead and

recycled papers

Envelopes Envelopes that do not include tape; window envelopes

designed for laser printers only

Labels Labels designed for laser printers; backing sheet must be

completely covered by labels, with no gaps

Thick paper or card stock

Transparencies EPSON color laser transparencies only

28 to 58.5 lb (105 to 220 gsm)

1-2 | Handling Paper

Do not use the following paper in the printer:

Special paper or media for ink jet printers

•

Paper that has been printed by a laser printer (including the

•

ColorPage 8000), or by an ink jet printer or thermal transfer printer.

(Duplex printing is not supported.)

Carbon paper, carbonless copy paper, thermal-sensitive paper,

•

pressure-sensitive paper, or acid paper

Moist or dampened paper

•

Coated paper or special-surface colored paper

•

Paper too smooth or too slick, too rough, or paper that is different on

•

the front and back

Paper that is folded, curled, wavy, torn, or uneven

•

Paper that is attracted to static electricity

•

Paper with an irregular shape, or without right angle corners

•

Choosing a Paper Path

The printer includes two built-in paper sources, the multipurpose tray and the standard paper cassette. If you have the large capacity paper unit, you have three additional paper cassettes. If you have the A3W paper cassette, you can use it for A3W (12.9 × 17.8-inch) paper only.

Two output trays are available, the face-down tray for normal printing on plain paper, and the face-up tray, which provides a straight-through paper path from the multipurpose tray.

The following illustrations show the paper paths available:

multipurpose tray

standard paper cassette

paper cassettes in large capacity paper unit

1-2

Handling Paper | 1-3

Note

he minimum margin for all paper sizes is 4 mm (.16 in). The maximum printable area is

12.6 × 17.7 inches.

The following table shows the sizes and types of media and the number of sheets you can print from the different paper sources:

Paper source capacities

Multipurpose

Paper size

Half letter/A5 or less

7 × 10 to 11 × 17 in

11 × 17 to 13 × 19 in

A3W (12.9 × 17.8 in)

Envelopes 20 (face-up

Transparencies, labels, card stock

tray

150 (face-up output tray)

150 250 —

150 — —

150 — 250

output tray)

75 (face-up output tray)

Standard cassette(s)

——

A3W paper cassette

By default, the printer automatically selects the paper source that contains the size paper specified in your document or application. You can also select a paper source in your printer properties or print dialog box.

With the auto paper source setting, the printer searches paper sources in the following order:

Standard cassette (LC1)

•

If you have the large capacity paper unit:

•

LC2 LC3 LC4

Multipurpose tray

•

Use the paper-size labels that came with your printer to identify the paper in each tray. This helps all users to be aware of what’s in the printer at a glance.

1-3

1-4 | Handling Paper

Selecting an Output Tray

The printer normally selects the correct output tray, based on the media and paper size settings you make before you print.

The following table shows the sizes and types of media and the number of sheets you can print to the output trays:

Output tray capacities

Paper size Face-up tray Face-down tray

3.5 × 5.5 to

8.25 × 7.16 in.

8.25 × 7.16 to

8.25 × 11.75 in.

8.25 × 11.75 to 11 × 17 in.

11 × 17 to 13 × 19 in. 50 —

Envelopes 20 —

Transparencies, labels, card stock

150 —

150 250

50 250

75 —

The face-down tray, shown in the illustration below, is used for plain paper at least 8.25 × 7.16 inches. The tray holds up to 250 sheets of paper.

Raise the stopper when you print on large paper.

1-4

Handling Paper | 1-5

Note

If you want to have your printouts stacked in the correct order in the face-up tray, you need to print them in reverse order. You use your printer properties or print dialog box to set reverse order printing.

The face-up tray, shown below, provides a straight-through paper path. You can use it for any size paper or other media that the printer accepts, including envelopes, transparencies, and labels.

Loading Paper in the Cassette

You can load up to 250 sheets of plain paper in the standard cassette or any of the cassettes in the large capacity paper unit. The size of the paper can range from 7 × 10 inches to 11 × 17 inches, and the weight from 16 to 28 lb (60 to 105 gsm).

Follow these steps:

1. Pull the paper cassette all the way out.

1-5

1-6 | Handling Paper

2. Press the metal plate down until it clicks.

3. Squeeze the clips and slide the two edge guides to match the size paper you’re using.

4. Fan a stack of paper to prevent the sheets from sticking together. Then tap the edge of the stack on a firm surface to make it even.

1-6

Handling Paper | 1-7

17"

8.5"

14"

17"

8.5"

14"

17"

Note

Load letter-size and smaller paper short edge first. Load legal-size and larger paper long edge first.

5. Insert the stack of paper, lining it up with the right side of the cassette. Make sure all the paper is under the metal retaining clip.

If you’re using letterhead, load it face down, with the top of the page toward the back of the printer.

6. Slide the edge guides back until they just touch the edges of the stack of paper. Make sure the edge guide points to the size mark that matches the paper you’re loading. This allows the printer to select the right tray for the paper size you want when you print.

1-7

1-8 | Handling Paper

7. Push the paper cassette all the way in.

Loading Paper in the Multipurpose Tray

You can use the multipurpose tray for any size paper, from 3.5 × 5.5 inches to 13 × 19 inches, with a maximum of 150 sheets. You also use this tray to print envelopes, labels, card stock, and transparencies. This section explains how to load plain paper only; for instructions on loading special media, see page 1-11.

Follow these steps to load paper in the multipurpose tray:

1. Adjust the tray extensions to fit the size paper you want to use.

1-8

Handling Paper | 1-9

2. If you’re using A3W or 13 × 19-inch paper, fold down the inside left edge guide. Otherwise, leave it up.

3. Slide the right edge guide all the way to the right.

4. Load a stack of paper long edge first (letter-size and smaller). Load legal-size and larger paper short edge first. Make sure the printable surface is face up. For letterhead, the top of the page should be on the right side.

loading letter-size and smaller paper

1-9

1-10 | Handling Paper

5. Slide the right edge guide against the paper.

loading legal-size and larger paper

6. If you’re using paper that’s not letter size, make sure the printer is set to

Auto Continue

Press the

•

Config Menu

Press the

•

Press the

•

Press the

•

Press the

•

Display

button on the control panel until the display shows

button until the display shows

Item

button. The display shows

Value

button to save your setting.

Enter

On Line

button.

ContinueForm FeedOn Line

AltReset

Menu button

Auto Cont = Off

Auto Cont = On.

Paper Source

Page Size

Copies

RITech

Item

Item button

Manual Feed

MP Tray Size

Value

Value button

Orientation

Out Bin

Enter

Enter button

1-10

Handling Paper | 1-11

If you don’t turn on Auto Continue (and you’re using non–letter-size paper in the tray), the printer will stop and display a

Paper Set

send your print job. You will then need to press the

message after you

Continue

button to print. For more information about using the control panel to configure the printer, see Chapter 3.

Note

Whenever you print on special media, make sure the Auto Continue feature is set on the printer’s control panel. See page 1-10 for instructions.

Caution

The only transparencies you can use in the ColorPage 8000 are manufactured for EPSON color laser printers. Do not use any other transparencies. Handle the sheets carefully and do not touch the printable surface (the side with the EPSON logo).

Printing on Special Media

You can print on several types of special media, including EPSON color laser transparencies, envelopes, labels, and card stock. The quality of any particular brand or type of paper may be changed by the manufacturer at any time. Always test samples of paper or other media before purchasing large quantities.

When you print on special media, you need to make sure the settings are correct in your printer properties or print dialog box, as described in the following sections. For more information, see the RIP Station 5000 User Addendum.

Printing on EPSON Color Laser Transparencies

You can load up to 75 transparencies in the multipurpose tray only. Follow these steps to print on transparencies:

1. Hold transparencies by the edges to avoid damage that can be caused by

fingerprints.

2. Insert the transparencies in the multipurpose tray with the logo side face

up and the arrows pointing into the printer, as shown:

1-11

1-12 | Handling Paper

3. Set up the print job in your application. Before you print, make sure you

select the following options in your printer properties or print dialog box:

Media Type:

•

Transparency

Warning

Transparencies that have just been printed may be hot.

Caution

Do not use window envelopes unless they are specially designed for laser printers. The plastic on most window envelopes will melt when it comes in contact with the fuser.

Output Tray:

•

When you select the

FaceUp Tray

Transparency

setting, the face-up output tray

is selected automatically for straight-through printing.

4. If you want to have a series of transparencies printed in sequence, select

the following Output option (if available):

• Reverse Order

If you load transparencies incorrectly, the printer stops and displays the message

Check OHP Sheet

on the control panel. Check the paper tray and the paper path to make sure transparencies are not jammed. Then load the transparencies correctly and try printing again. See page 5-6 for more information about clearing jams.

Printing on Envelopes

You can print on most envelopes, as long as they don’t have tape on the flap. Always test envelopes in the printer before you purchase large quantities. Print quality may be uneven on some envelopes because of their irregular thickness.

The minimum size for envelopes is shown below:

minimum

5.63 inches (including flap)

1-12

minimum 3.5 inches

Handling Paper | 1-13

You can load up to 20 envelopes in the multipurpose tray only. Follow these steps to print on envelopes:

1. Open the flaps and load envelopes in the multipurpose tray as shown:

2. Make sure the Auto Continue feature is set on the printer’s control panel. See page 1-10 for instructions.

3. Set up the print job in your application. Select the following options in your printer properties, page setup, or print dialog box:

Paper Size:

•

(for a standard business envelope)

#10 Monarch DL, C6,

Media Type:

•

Orientation:

•

Output Tray:

•

When you select the

(for a 3.875 × 7.5-inch envelope

Custom

for other envelope sizes

Thick

Landscape, Rotated

FaceUp Tray

Thick

Media Type setting, the face-up output tray is normally selected automatically. This lets you print with a straight-through paper path.

1-13

1-14 | Handling Paper

Printing Labels

You can use labels designed for laser printers or copiers, as long as the backing sheet is completely covered by the labels, with no spaces in between. Gaps can cause the labels to peel off and damage the printer.

Before you print, test labels for leaking adhesive by pressing a piece of paper on top of the label sheet. If the paper sticks to the labels, do not use them in your printer.

You can load up to 75 label sheets in the multipurpose tray only. However, if the labels don’t feed, you may have to load them one at a time or use the manual feed mode.

In the manual feed mode, you send a multi-page file to the printer as usual. After each page prints, the printer stops, and the need to press the

On Line

Continue

button to feed and print each page.

Continue

See page 3-2 for instructions on setting the manual feed mode. You may also be able to select this mode through your printer properties dialog box.

light flashes. You

Follow these steps to print labels:

1. Load up to 75 label sheets in the multipurpose tray face up.

2. Set up the print job in your application. Before you print, make sure you select the following options in your printer properties or print dialog box:

Media Type:

•

Output Tray:

•

When you select the

Thick

FaceUp Tray

Thick

Media Type setting, the face-up output tray is normally selected automatically. This lets you print with a straight-through paper path.

1-14

Handling Paper | 1-15

Printing on Card Stock

When you print on card stock or any other thick media (multipurpose tray only), make sure you select the following options in your printer properties or print dialog box:

Media Type:

•

Thick

Output Tray:

•

When you select the

FaceUp Tray

Thick

Media Type setting, the face-up output tray is normally selected automatically. This lets you print with a straight-through paper path.

Printing on Non-standard Size Paper

The ColorPage 8000 lets you print on any paper size from 3.5 × 5.5 inches up to 13 × 19 inches. If the paper you want to use is not a standard size, you can select

Custom

printer properties or page setup dialog box.

Follow these steps to print on non-standard size paper:

1. Load the paper in the multipurpose tray long edge first (letter-size and smaller). Legal-size and larger paper must be loaded short edge first. Make sure the printable surface is face up.

2. Slide the right edge guide against the paper.

3. Make sure the Auto Continue feature is set on the printer’s control panel. See page 1-10 for instructions.

User Defined

paper and then set the exact size in your

4. Set up the print job in your application. Before you print, make sure you select the following options in your printer properties or page setup dialog box:

Paper Size:

•

Custom

Set the exact dimensions in the dialog box that pops up, or click

Custom

Output Tray:

•

and then set the dimensions.

FaceUp Tray

If your paper size falls outside the dimensions that you can print to the face-down tray (as shown on page 1-4), select the face-up output tray to print with a straight-through paper path.

1-15

Chapter 2: Monitoring the Printer

The ColorPage 8000 includes a number of utilities for monitoring the printer. The printer’s control panel displays status messages, error messages, and warnings. If you have the RIP Station, you can also use software utilities to monitor the printer. See the RIP Station 5000 User Guide and User Addendum for more information.

This chapter explains the lights and messages on the control panel and tells you how to respond to them. The following information is included:

Using the control panel to monitor the printer

•

Checking the printer

•

Responding to control panel messages

•

Using the Control Panel to Monitor the Printer

The printer’s control panel consists of a liquid crystal display, lights, and buttons. The display indicates the printer’s status, warns you when toner and other consumables are running low, and alerts you to paper jams and other problems.

Paper Source

Page Size

Manual Feed

display

Copies

RITech

Item

ContinueForm FeedOn Line

AltReset

MP Tray Size

Value

Orientation

Out Bin

Enter

On Line button

Form Fe ed button

Continue button

print options and SelecType settings

The blue-shaded section on the right side of the control panel allows you to set printing options such as paper size and number of copies. Normally you set these options through your software—in the printer properties, print, or page setup dialog box. You can also use the control panel for special settings called SelecType,™ which configure the printer and control advanced features. See Chapter 3 for instructions.

2-2 | Monitoring the Printer

Monitoring Normal Printer Operation

Messages appear on the control panel display and lights come on or flash to indicate various phases of printer operation. The following table explains the messages and lights:

Message Light Explanation or response

Warming up (flashing)

Ready

Reset or Reset All

Reset to Save

Regulating Printer

Standby Level 1 or 2

Warning message (see page 2-10 for list)

Error message (see page 2-7 for list)

Service Req

number

<error

On Line on Printer is warming up.

On Line on Printer is operating normally.

On line on, Form Feed flashing

On Line on, Form Feed on

On Line off, Form Feed flashing

On Line off Press the On Line button to print

On Line on Form Feed flashing

On Line on Printer is in first or second level of

On Line off, Form Feed flashing Continue flashing

On Line off, Form Feed flashing

All lights on Turn off the printer, wait

Printer is processing print job.

Printer has data in its buffer. Press the On Line button to eject the page.

Printer is resetting and clearing its buffer.

and save new settings.

Printer is performing internal adjustment.

power-saving mode.

Check the message and press the Continue button to print.

Check the error message, correct the error to continue printing.

10 seconds, and turn it back on. If the message remains, turn off the printer and contact IKON as described in the Introduction.

2-2

Monitoring the Printer | 2-3

Saving Power in Standby Modes

The printer has two power-saving modes, Standby Level 1 and Standby Level 2. In both modes, the printer saves power by lowering the fuser temperature.

The printer enters Standby Level 1 when it is idle for 30 minutes. It takes approximately one minute to warm up when you send a print job. The printer enters Standby Level 2 when it is idle for 60 minutes. It takes approximately five minutes to warm up when you send a print job.

You can disable the power-saving modes if necessary. See page 3-9 for instructions.

Resetting the Printer

If you decide to cancel a print job after the printer has started processing it, you can reset the printer. You may also need to reset after certain errors occur (see the list on page 2-7). Resetting stops the printer and clears the current print job.

To reset the printer, hold down the

•

Alt

and

buttons until

Reset

appears on the display.

To clear all jobs from the printer’s memory and cancel all printer

•

settings, hold down the

Alt

and

buttons until

Reset

Reset All

on the display. This has the same effect as turning off the printer and then turning it back on.

Paper Source

Page Size

Manual Feed

Copies

ContinueForm FeedOn Line

Reset button

AltReset

Alt button

RITech Menu

MP Tray Size

Item

Value

2-3

Reset

appears

Orientation

Out Bin

Enter

2-4 | Monitoring the Printer

Checking the Printer

You can use the control panel to print test pages, check toner levels, and get a count of total pages printed. You access these features through a series of SelecType menus. For more information about the SelecType menus, see page 3-4.

Printing Test Pages

Two types of test pages are available, the Status Sheet and the Color Test Page. Both of these pages allow you to test the printer without sending a print job (and without connecting the printer to the RIP). The Status Sheet shows the current default settings and hardware configuration of the printer. The Color Test Page gives you a sample color printout. You can also print font samples for various emulations (see page 3-12 for information about the font samples).

Follow these steps to print test pages:

1. Press the display shows

Test Menu appears here.

2. Press the

button. The light next to

Test Menu

button. The display shows

Item

This light comes on.

ContinueForm FeedOn Line

• To print the Status Sheet, press the

flashes on the display while the sheet is printed.

• To print the Color Test Page, press the

display shows

Color Test Page

page.

Paper Source

AltReset

Menu button

Status Sheet

Enter

Item

. Press the

comes on, and the

RITech Menu

Item button

MP Tray Size

Value

Item

Value button

Manual Feed

Page Size

Copies

button.

Status Sheet

button again. The

button to print the

Enter

Orientation

Out Bin

Enter

Enter button

2-4

Monitoring the Printer | 2-5

Checking Toner Levels

You can check the level for each of the four toner cartridges. Follow these steps:

1. Press the display shows

Test Menu appears here.

2. Continue pressing the

button. The light next to

Test Menu

This light comes on.

ContinueForm FeedOn Line

button until the display shows

AltReset

comes on, and the

Paper Source

RITech Menu

Menu button

Item button

(To move backward through the menus, press and hold the while you press the

3. Press the

button until the display shows

Item

button.)

Y Toner = E****F

(yellow toner level).

The number of asterisks indicates the amount of toner left:

E****F E*** F E** F E* F E F

(full) (3/4 full) (1/2 full)

(1/4 full)

(empty)

Page Size

Copies

Item

Manual Feed

MP Tray Size

Value

Value button

Orientation

Out Bin

Enter

Enter button

Setup

button

Alt

4. Press the

button repeatedly to display the level of magenta (M),

Item

cyan (C), and black (K) toner.

5. Press the

On Line

button to return to normal printer operation.

2-5

2-6 | Monitoring the Printer

Checking the Number of Pages Printed

Follow these steps to get a count of total pages printed.

1. Follow steps 1 to 3 on the previous page.

2. Continue pressing the

3. Press the

On Line

button to return to normal printer operation.

button to display the total page count.

Item

Responding to Error and Warning Messages

Several types of messages appear on the control panel display: error messages, warning messages, and status messages.

Error messages indicate paper jams, empty toner cartridges, or other

•

problems that must be corrected before you can continue printing. When one of these messages appears, the

Warning messages let you know that your software settings may be

•

On Line

incorrect (you have a mismatch between software and hardware settings), or that maintenance will be needed soon. When one of these messages appears, the

On Line

light goes off, and the may flash. Most of the time you can press the the message (and print).

Status messages, which are listed on page 2-2, let you know when the

•

printer is ready, warming up, in standby mode, or performing internal adjustments. When these messages appear, the you can send print jobs as usual.

light goes off.

Continue

On Line

light

button to clear

light is on, and

2-6

Monitoring the Printer | 2-7

Error Messages

When your toner runs out or a problem occurs, an error message appears on the control panel display and the

On Line

the problem before you can continue printing.

Error messages appear here.

The On Line light goes out.

ContinueForm FeedOn Line

The following table lists the messages alphabetically, and includes an explanation and instructions for correcting the problem. Page numbers show where you can find additional information or instructions.

light goes out. You need to correct

Paper Source

Page Size

Manual Feed

MP Tray Size

Value

Orientation

Out Bin

Enter

Copies

RITech

Item

AltReset

If the the

Continue

light is flashing, the message is a warning, and you can press

button to print. Warning messages are listed on page 2-11.

Error messages

Message Explanation Response See

Check OHP Sheet

Exit Cover Open

Exiting Paper Jam

Feed Jam

Feeder Cover Open

Front Cover Open

Transparencies are loaded incorrectly, or non-EPSON transparencies are in the printer. To avoid damage, the printer stops.

The output path cover on the left side of the printer is open.

Paper is jammed in the output area. Clear the output path cover. page 5-12

Paper is jammed in one of the feed areas.

The feeder cover on the right side of the large capacity paper unit is open.

The printer’s front cover is open. Close the front cover.

Clear any jammed sheets from the multipurpose tray or paper path.

Close the cover.

Check the following and clear jammed paper if necessary: standard cassette, multipurpose tray, paper path, large capacity paper unit.

Close the feeder cover.

page 5-6

page 5-4 page 5-6 page 5-13

2-7

2-8 | Monitoring the Printer

Error messages (continued)

Message Explanation Response See

Fuser Unit Open

Illegal Aux I/F Card

Illegal DIMM A

Insert

<paper

source>

Insert Oil Roll

Insert Photocondctr

Insert Waste T Box

Irregular Density

Manual Feed

Mem Overflow

Paper Jam

Paper Out

The fuser unit on the left side of the printer is pulled out.

The printer can’t communicate with the installed optional interface card.

The printer can’t read the installed optional DIMM (memory module).

The specified cassette is pulled out. Push in the paper cassette.

The fuser oil roll is not installed. Install the fuser oil roll. page 4-6

The photoconductor unit is not installed, or is installed incorrectly.

The waste toner collector is not installed or is installed incorrectly.

Print density is too high. To avoid damage, the printer stops and paper jams.

Printer is waiting for paper to be inserted or for the Continue button to be pressed.

The printer doesn’t have enough memory available for the current print job.

Paper is jammed near or inside the fuser unit.

There is no paper in the specified paper source.

Push in the fuser unit.

Turn off the printer and remove the card. Then try reinstalling the card.

Turn off the printer and remove the memory module.

Turn off the printer, then install or reinstall the photoconductor unit.

Install or reinstall the waste toner collector.

Clear any jammed paper from the multipurpose tray or paper path. Try printing with different settings to lower print density.

Make sure paper is loaded, and then press the Continue button to print the page.

Press the Continue button to clear the error message. If the message remains, reset the printer by holding down the Alt and Reset buttons until Reset appears on the display.

If you see the same message when you try printing again, you will need to reduce the number or size of graphics or fonts, lower the resolution, or add memory to your printer.

Clear jammed paper from the fuser unit area.

Load the specified paper in the paper source.

page A-2

page 4-10

page 4-15

page 5-6

page 1-8

page A-2

page 5-9

page 1-5 page 1-8

2-8

Monitoring the Printer | 2-9

Error messages (continued)

Message Explanation Response See

Paper Unit Open

Photoconductr Trouble

Replace Oil Roll

Replace Photoconductr

Replace Waste T Box

Service req e

<CMYK>

Crtg Out

<CMYK>

Out

Tu r n Pa p er

Write Error DIMM A

Wrong Photoconductor

To n e r

The multipurpose tray is pulled out. Push in the multipurpose tray.

The photoconductor unit has a problem. Turn off the printer and replace

the photoconductor unit.

The fuser oil roll is empty. Replace the fuser oil roll. page 4-6

The photoconductor unit has reached the end of its service life.

The waste toner collector is full. Replace the waste toner collector. page 4-15

A controller error or a print engine error has been detected.

The indicated toner cartridge is missing. Install the indicated toner

The indicated toner cartridge is empty. Replace the toner cartridge. page 4-2

Paper is loaded incorrectly. Turn the paper 90 degrees. page 1-7

An internal error has occurred in the printer.

The wrong photoconductor unit has been installed.

Replace the photoconductor unit. page 4-10

Write down the error number and turn off the printer. Wait at least 10 seconds and then turn it back on. If this error still appears, turn off the printer, unplug the power cord, and contact IKON.

cartridge.

Reset the printer by holding down the Alt and Reset buttons until Reset appears on the display. If the error is not cleared, contact IKON.

Turn off the printer and replace the photoconductor unit.

page 4-10

page 4

page 4-2

page 4

page 4-10

2-9

2-10 | Monitoring the Printer

Warning Messages

When the printer detects a mismatch between software and hardware settings, or when a toner cartridge or other part will need replacing soon, a warning message appears on the display. The

Continue

light may flash.

On Line

light goes out and the

Warning messages appear here.

The On Line light goes out.

ContinueForm FeedOn Line

The Continue light may flash.

In most cases, you can simply press the

AltReset

Continue

Paper Source

RITech Menu

button to clear the

Page Size

Copies

Item

Manual Feed

MP Tray Size

Value

Orientation

Out Bin

Enter

message and continue printing. However, you should check the warning message and verify your settings. If the message shows that a part is almost empty or near the end of its service life, you should replace it as soon as possible.

2-10

Monitoring the Printer | 2-11

The following table lists the messages alphabetically, and includes an explanation and instructions for responding. Page numbers show where you can find additional information or instructions.

Warning messages

Message Explanation Response See

Check Paper Size

Format Error DIMM A

Image Optimum

Maintenance Req

Need Memory

Oil Roll Near Empty

The paper size setting is different from the size loaded in the printer. (Software and hardware settings don’t match.

An unformatted or unreadable DIMM (memory module) has been inserted.

The printer doesn’t have enough memory to print the page at the specified resolution. The printer automatically reduces the resolution so it can continue.

An internal printer part will need to be replaced soon.

The printer doesn’t have enough memory available for the current print job.

Fuser oil is running low. Press the Continue button to print.

Make sure the paper size is correct, then press the Continue button to clear the message.

Press the Continue button to print. Try reformatting the memory module. If the message still appears, you need to turn off the printer and remove or replace the DIMM.

If the printout is not acceptable, try limiting the number or size of graphics or fonts on the page. Try turning the printer off and then on.

Turn off the Image Optimum the SelecType Config menu.

You may need to install additional memory in the printer if this problem continues.

Press the Continue button to print. Make sure you note the error number and contact IKON. When the part reaches the end of its life, you will see an error message and the printer will stop.

Press the Continue button to clear the message.

If you see the same message when you try printing again, you will need to reduce the number or size of graphics or fonts, lower the resolution, or add memory to your printer.

Replace the fuser oil roll as soon as possible.

setting in

page 1-5 page 1-8

page A-2

page 3-8

page A-2

page 4

page A-2

page 4-6

2-11

2-12 | Monitoring the Printer

Warning messages (continued)

Message Explanation Response See

Paper Set

Print Overrun

<CMYK>

Low

Warning Photocondctr

Waste T Box Nearfull

To n e r

The paper in the specified paper source doesn’t match the paper size setting. (Hardware and software settings don’t match.)

The required time to process the print data exceeds the print engine speed because the current page is too complex.

The specified toner cartridge is almost empty.

The photoconductor unit is nearing the end of its life.

The waste toner collector is almost full.

Make sure the paper is the size you want, then press the Continue button to print. You can disable size checking through the printer’s control panel.

Press the Continue button to print. If this message appears again, turn on Page Protect in the SelecType Config Menu.

If you see the same message when you try printing the same page again, you may need to reduce the number or size of graphics or fonts, lower the resolution, or add memory to your printer.

Press the Continue button to print. Replace the toner cartridge as soon as possible.

Press the Continue button to print. Replace the photoconductor unit as soon as possible.

Press the Continue button to print. Replace the waste toner collector as soon as possible.

page 3-8

page A-2

page 4-2

page 4-10

page 4-15

2-12

Chapter 3: Configuring the Printer

You can use the printer’s control panel to configure the printer for default settings, individual print jobs, or for special usage such as changing emulation modes. Because these settings can significantly affect the way your printer works for all users on the network, you should check with your administrator before changing them.

This chapter includes instructions for the following:

• Using the control panel to configure the printer

• Setting print options from the control panel

• Using SelecType menus

• Setting configuration options

• Setting print options with SelecType

• Setting and configuring printer emulations

Using the Control Panel to Configure the Printer

You use the printer’s control panel for several purposes. You should check the display for warning and error mesages. See Chapter 2 for information about using these messages to monitor the printer.

One-Touch print options

display

ContinueForm FeedOn Line

Paper Source

Page Size

Manual Feed

MP Tray Size

Value

Orientation

Out Bin

Enter

Copies

RITech

Item

AltReset

You use the buttons on the right side of the control panel to set print options and configure advanced printer features. The buttons work in two different modes, One-Touch and SelecType:

• In One-Touch mode, you can set the eight options listed in the top two rows on the blue section of the control panel

• In SelecType mode, you can access a series of menus to configure the printer and set other advanced options

3-2 | Configuring the Printer

Setting Print Options From the Control Panel

Note

All print option settings on the control panel can be overridden by software settings.

The buttons on the right side of the control panel allow you to set printing options such as paper size and number of copies. Normally you set these options through your software—in the printer properties, page setup, or print dialog box. You only need to use the control panel for special print jobs.

Follow these steps to set print options from the control panel:

1. Press the

SelecType

button.

The top light on the blue section comes on. The display shows your

Orientation

Out Bin

Enter

RITech

and

current selections for

Orientation

Current settings appear here.

2. Press the

Copies, MP Tray Size

SelecType

Paper Source, Page Size, Manual Feed,

This light comes on.

Page Size

Copies

Item

Manual Feed

MP Tray Size

Value

Paper Source

RITech Menu

ContinueForm FeedOn Line

AltReset

button again to access the settings for

, and

Out Bin

The light next to

RITech

comes on, and the display shows your current

selections for the second row of settings.

3. Press the button under the setting you want to change. For example, to change the Paper Source setting, press the button under the Paper Source label. The display changes to show the new setting.

4. Continue pressing the button to cycle through the options.

(To move backward through the options, press and hold the

button

Alt

while you press the setting button.)

3-2

Configuring the Printer | 3-3

The following tables shows the options available for each setting. The default option is shown in boldface.

First row of One-Touch settings

Setting Options Description

Paper Source

Page Size A4, A3, A5, B4,

Manual Feed On,

Orientation

MP, LC1,

Auto

LC2, LC3, LC4

B5, LT, B, HLT, LGL,GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM, A3W

Off

, Land Selects portrait or landscape.

Port

Selects the multipurpose tray, standard cassette (LC1), or one of the three cassettes on the large-capacity paper unit (LC2, LC3, LC4). Auto lets the printer choose the source automatically, based on the selected page size.

See page B-2 for page size dimensions.

When you select Manual Feed, the printer waits for you to press the

On Line

printing each page.

Second row of One-Touch settings

Setting Options Description

RITech On,

Off

RITech produces smoother lines, text, and graphics (for black printing only).

Continue

button before

Copies

MP Tray Size A4, A3, A5, B4,

Out Bin

to 999 Sets the number of copies to print.

Sets the size for paper in the B5, LT, B, HLT, LGL,GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM, A3W

, FU Selects the face-down or face-up

multipurpose tray. See page B-2 for

page size dimensions.

output tray.

5. When you have selected the setting you want, press and return the printer to normal operation. The

On Line

back on.

3-3

On Line

light comes

to save it

3-4 | Configuring the Printer

Using the SelecType Menus

You use the SelecType menus to configure and check the printer, set default print options, and access advanced features. The following table lists the menus, their functions, and where to find additional information:

SelecType menus

Menu Description

Test Print test pages and font samples page 2-4 and

Emulation Set alternate emulation modes for the

For more information

page 3-12

printer (for example, LaserJet 4)

Printing Set default print options (mostly the same as

the one-touch settings, which are normally set through software)

Tray Size Set or check the size of the paper loaded in

each tray

Config Configure options such as saving toner and

allocating printer memory

Setup Configure options such as power saving

mode and check the printer’s toner level and page count

Parallel Configure the speed, direction, and buffer

size for the printer’s parallel interface

AUX1, AUX2 Configure the buffer for an optional auxiliary

interface

LJ4, GL2, ESCP2, FX, I239X

Configure print options for the printer’s five alternate emulation modes

page 3-10

page 3-12

page 3-8

page 3-9

page 3-10

page 3-5

page 3-13 to page 3-16

3-4

Configuring the Printer | 3-5

SelecType Menu Map

The following “menu map” shows the SelecType menus in order, along with the settings available for each one. The AUX1 and AUX2 menus and settings are available only if you have auxiliary interfaces installed in your printer.

3-5

3-6 | Configuring the Printer

Setting SelecType Options

You use the five buttons on the right side of the control panel to access the SelecType menus and set the options. Follow these steps:

1. Press the display shows

Test Menu appears here.

2. Continue pressing the

button. The light next to

Test Menu

This light comes on.

ContinueForm FeedOn Line

Alt button

button until the menu you want to use

AltReset

comes on, and the

Paper Source

Page Size

Copies

RITech

Item

Menu button

Item button

Manual Feed

MP Tray Size

Value

Value button

appears on the display. (To move backward through the menus, press and hold the

3. Press the

Item

display, along with its current value. For example,

button while you press the

Alt

button.)

button. The first item on the menu appears on the

RITech = Off

on the display for the Config menu.

4. Continue pressing the

button until the setting you want to check

Item

or change appears on the display. (To move backward through the menu items, press and hold the

button while you press the

Alt

Item

Orientation

Out Bin

Enter

Enter button

appears

button.)

5. Press the Some items toggle between On and

button to display the choices available for the item.

Value

while others have a number of

Off,

values you can choose. The default value has an asterisk next to it.

6. When the value you want appears on the display, press the to select it.

7. Press the

On Line

normal printer operation. (You can press

to cancel out of SelecType without saving.)

Enter

button to exit the SelecType mode and return to

On Line

without pressing

3-6

Enter

button

Configuring the Printer | 3-7

Setting Configuration Options

You can use three of the SelecType menus—Config, Setup, and Parallel—to configure important features of the printer’s operation.

Because the configuration options can significantly affect the way your printer works for all users on the network, you should check with your network administrator before changing them.

Configuration options include the following:

• Continuing to print when certain errors occur

• Disabling the printer’s paper-size checking feature

• Allocating printer memory

• Disabling the power-saving feature

• Setting transmission speed and buffer size

Follow these steps to set configuration options:

1. Press the menu button until the display shows

Menu, or Parallel Menu.

2. Press the

Interface = Auto

3. Press the

button. The display shows

Item

(Setup Menu), or

button to change the setting, or press the

Value

Speed = Fast

Config Menu, Setup

RITech = Off

(Config Menu),

(Parallel Menu)

Item

button to access the next setting. See the tables below for information about the settings and options.

4. Set the value you want for the option you want to change, and then press the

5. Press the

button.

Enter

On Line

button to exit the SelecType mode and return to

normal printer operation.

3-7

3-8 | Configuring the Printer

The following tables show the options available for each setting. The default option is shown in boldface.

Config menu settings

Setting Options Description

RITech Off, On RITech produces smoother lines, text, and

Toner Save Off, On Toner Save mode reduces print density to save

graphics (for black printing only).

toner.

Note

Changing the Page Protect setting reconfigures the printer’s memo ry, which erases any downloaded fonts.

Top Offset -5.0 to

6.0 mm in

0.5 mm steps

Left Offset -5.0 to

6.0 mm in

0.5 mm steps

Size Ignore Off, On Lets the printer continue printing when the page

Auto Cont

Page Protect Auto, On Allocates additional printer memory to printing,

Off

, On Lets the printer continue printing when one of

Adjusts the vertical position of the printed image on the page. To avoid damaging the printer, make sure the printed image does not extend over the top edge of the paper.

Adjusts the horizontal position of the printed image on the page. To avoid damaging the printer, make sure the printed image does not extend over the left edge of the paper.

size of a document or image doesn’t match the size of the paper specified.

the following error messages appears: Paper

Set

Print Overrun, and Mem Overflow. When

Auto Cont is off and you see one of these

messages, you must press the Continue button to print.

rather than receiving data. Turn Page Protect on if you get Print Overrun error messages. Complex jobs will take longer to print, but will print without errors. If you get Print Overrun errors even with Page Protect, you may need to add memory to your printer.

Image Optimum

Paper Type Normal,

Auto, Off, OnAllows you to print complex documents (that

Thick, Trnsprnc

3-8

would normally exceed the printer’s memory limit) by reducing the resolution. The On setting reduces the resolution more than the Auto setting.

Selects the printer’s default paper type. Thick is for envelopes or card stock; Trnsprnc is for EPSON color laser transparencies.

Configuring the Printer | 3-9

Setup menu settings

Setting Options Description

Interface Auto, Parallel, AUX1

AUX2

Time Out 0, 5 to 300 in

1-second steps

Standby Enable, Disable Enables or disables the power-saving

Lang English, Français,

Deutsch, ITALIANO, ESPAÑOL, SVENSKA, Dansk, Nederl., SUOMI, Português

Printer Name Off, On Displays the printer name instead of

Y Toner E****F Displays the amount of toner left:

M Toner E****F

C Toner E****F

K Toner E****F

Page Count 0 to 99,999 999 Displays total number of pages

Selects the interface from which the printer will receive data.

Sets the amount of time the printer waits to receive data before terminating an incomplete print job.

feature. See page 2-3 for more information.

Selects the language for information displayed on the control panel and printed on test pages.

Ready when the printer is standing by.

E****F = full E*** F = 3/4 full; E** F = 1/2 full; E* F = 1/4 full; E F = empty

printed.

SelecType Init (No options) Returns all SelecType settings to

factory defaults.

3-9

3-10 | Configuring the Printer

Parallel menu settings

Setting Options Description

Speed

Bi-D

Buffer Size

, Normal Sets the transfer speed between the RIP (or

Fast

print server) and the printer. If you experience problems with the fast speed,

, ECP,

Nibble

Off

Normal

Maximum, Minimum

set it to

Configures or disables bidirectional communication between the printer and the RIP.

Determines the amount of memory to be used for receiving and printing data from the RIP. receiving data. memory to printing.

Normal

Maximum

allocates more memory to

Minimum

allocates more

Setting Print Options With SelecType

You can use two of the SelecType menus, Printing and Tray Size, to set default print options. Normally you set these options through the printer properties, print, or page setup dialog box in your software. However, you can also use the One-Touch mode, described on page 3-2, and the SelectType menus, as described below.

Follow these steps to set print options through SelecType:

1. Press the menu button until the display shows

Printing Menu

Size Menu.

2. Press the (Printing Menu) or

3. Press the

button. The display shows

Item

MP Tray Size = MP

button to change the setting, or press the

Value

Paper Source = Auto

(Tray Size Menu).

Item

to access the next setting. See the tables below for information about the settings and options.

With the Tray Size menu, you can change the size for the multipurpose tray, but not for the cassette(s). The tray size setting for the cassettes is always based on the position of the edge guides in the cassettes themselves. You can use the menu only to check the setting.

3-10

Tray

button

Configuring the Printer | 3-11

4. Set the value you want for the option you want to change, and then press the

Enter

button.

Note

Software settings for these items always override the SelecType settings.

5. Press the

On Line

button to exit the SelecType mode and return to

normal printer operation.

Printing menu settings

Setting Options Description

Paper Source

Page Size A4, A3, A5, B4,

Wide A4

Orientation

Out Bin

Copies

Manual Feed

MP, LC1,

Auto

LC2, LC3, LC4

B5, LT, B, HLT, LGL,GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM, A3W

, On Expands the printable area on A4 paper.

Off

, Land Selects portrait or landscape.

Port

, FU Selects the face-down or face-up

to 999 Sets the number of copies to print.

On When you select Manual Feed, the

Off

See page B-2 for page size dimensions.

output tray.

printer waits for you to press the

On Line

printing each page.

Continue

button before

Resolution

Skip blank page

, 300 Switches between 600 and 300 dpi.

600

, On Specifies whether the printer outputs

Off

sheets of paper when a print job contains blank pages.

3-11

3-12 | Configuring the Printer

Tray Size menu settings

Setting Options Description

MP Tray Size A4, A3, A5, B4,

B5, LT, B, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM, A3W

LC1 Size LC 2, 3, and 4

LC2 Size

LC3 Size

LC4 Size

items only appear if you have the large capacity unit.

Sets the size for paper in the multipurpose tray. See page B-2 for page size dimensions.

The tray size setting for the cassettes is always based on the position of the edge guides in the cassettes themselves. You can use the menu only to check the setting.

Setting and Configuring Printer Emulations

The Emulation menu lets you select any of five alternate emulations for your printer (in addition to PostScript and the native ESC/Page Color language):

•

: HP® LaserJet 4 (PCL5e)

LJ4

ESCP2

I239X

: EPSON 24-pin dot-matrix printer

™

: EPSON 9-pin dot-matrix printer

: IBM® Proprinter

•

The default

: GL/2® plotter

GL2

Auto

setting lets the printer switch to the correct emulation

automatically based on incoming data.

You can use the Test menu to print font samples for the various emulations, in addition to printing the two test pages described in Chapter 2. Five additional menus are available so you can set printing options for the five alternate emulations.

The following tables show the options available for each emulation. The default option is shown in boldface.

3-12

Configuring the Printer | 3-13

Setting LJ4 Emulation Options

The LJ4 menu lets you make font and symbol settings when you use the printer in LJ4 emulation mode. Normally you can make these settings through your software. You only need to use these settings if you are using software that can’t control fonts.

LJ4 menu settings

Note

Font pitch and height depend on the font selected. Available symbol sets also depend on the fonts installed.

Setting Options Description

Font Source Resident, DIMM,

Download

Font Number From 0 upwards

(maximum value =

65535)

Pitch 0.44 to 99.99 cpi in

steps of 0.01 cpi; default is 10.00

Height 4.00 to 999.75 pt in

steps of 0.25 pt

SymSet 32 symbol sets plus

19 international variations of the Roman 8 set

Form 5 to 128; default

is 60

Source SymSet

0 to 3199 You can only make these settings if an

Selects the source of fonts used for printing; DIMM selects fonts in memory.

Selects the font for the print job. You can print a font sample sheet (Test Menu) to determine the font numbers.

Selects the pitch (the horizontal spacing) of the font used in the print job, if the font is scalable and is fixed-pitch. The font pitch is expressed in cpi (characters per inch).

Selects the height of the font used in the print job, if the font is a proportional scalable font. The height is expressed in points.

Selects the symbol set of the font used in the print job.

Sets the number of lines for the selected paper size and orientation. This causes a line spacing (VMI) change, which is stored in the printer. Any later changes in the Page Size or Orientation settings cause changes to this Form value, based on the VMI settings stored here.

optional font ROM has been installed.

Dest SymSet 0 to 3199

3-13

3-14 | Configuring the Printer

Setting GL2 Emulation Options

The GL2 emulation allows you to use your printer with plotter applications. Within this emulation, you can choose between two modes, LJ4GL2 and GLlike.

GL2 menu settings

Setting Options Description

GL-Mode LJ4GL2, GLlike Selects the HP LaserJet4

Scale Off, A0, A1, A2, A3 Selects whether the output

Origin Corner, Center Sets whether the origin of

emulation of GL/2 or EPSON GL/2.

is scaled, and whether the scale factor is based on the output paper size of the application.

the plotter-unit coordinate system is at the lower-left or the center of the page.

Pen Pen0, Pen1, Pen2, Pen3 Pen4,

Pen5, Pen6

End Butt, Square, Triangular, Round Sets the line-ending style.

Join Mitered, Miteredbeveled,

Triangular, Round, Beveled, None

Pen0 0.05 to 5.00 mm in steps of 0.05

Pen1

Pen2

Pen3

Pen4

Pen5

Pen6

mm; default is 0.35 mm

Selects the logical “pen.”

Sets the way lines are joined.

Sets the line width for each “pen.”

3-14

Configuring the Printer | 3-15

Setting ESCP2 and FX Emulation Options

These emulations allow you to use your printer with applications designed for dot-matrix printer output. The same menu items are available for both emulation modes, except as noted otherwise.

ESCP2 and FX menu settings

Setting Options Description

Note

If you change the Orientation, Page Size, or T. Margin settings, the Text setting returns to the default.

Most software applications handle the Auto CR function automatically.

Font Courier, Prestige,

Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B

Pitch 10, 12, 15, Prop. (cpi) Sets the horizontal spacing for the

Condensed Off, On Selects condensed printing.

T. Margin 0.40 to 1.50 inch in 0.05

inch steps; default is 0.5

Text From 1 upwards

(maximum of 111 lines); default is 62

CGTable Default is PcUSA; Selects the graphics or italics

Country USA, France, Germany,

UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2, LatinAmeric, Korea, Legal

Auto CR On, Off Selects whether the printer

Selects the font for printing.

selected font.

Sets the distance from the top of the page to the baseline of the first line.

Sets the page length by the number of lines.

character table; availability of character generator tables depends on the font set installed.

Selects an international symbol set.

automatically performs a carriage-return then line-feed operation when the print position exceeds the right margin.

3-15

3-16 | Configuring the Printer

ESCP2 and FX menu settings (continued)

Setting Options Description

Auto LF Off, On Selects whether the printer

Bit Image Dark, Light, BarCode Sets the density for printing

ZeroChar 0, Slashed zero Selects the character to print for the

Setting I239X Emulation Options

This emulation allows you to use your printer with IBM 2390/2391 Plus commands.

I239X menu settings

Setting

automatically adds a line-feed after every carriage return. Set to On if text lines overprint each other.

bit-mapped images. The BarCode setting converts bit-mapped images to barcodes.

number zero.

Options Description

Note

If you change the Orientation, Page Size, or T. Margin settings, the Text setting returns to the default.

Most software applications handle the Auto CR function automatically.

Font Courier, Prestige, Gothic,

Orator, Script, Presentor, Sans serif

Pitch 10, 12, 15, 17, 20, 24,

Prop. (all fixed pitches are in cpi)

Code Page 437, 850, 860, 863, 865 Sets the number of the character

T. Margin 0.30 to 1.50 inch in 0.05

inch steps; default is 0.5

Text From 1 to 111 lines;

default is 62

Auto CR Off, On Selects whether the printer

Selects the font for printing.

Sets the horizontal spacing for the selected font.

table.

Sets the distance from the top of the page to the baseline of the first line.

Sets the page length by the number of lines.

automatically performs a carriage-return then line-feed operation when the print position exceeds the right margin.

3-16

Configuring the Printer | 3-17

I239X menu settings (continued)

Setting

Auto LF Off, On Selects whether the printer

Alt. Graphic Off, On Selects the alternate graphics

Bit Image Dark, Light Sets the density for printing

ZeroChar 0, Slashed zero Selects the character to print for

CharacterSet 1, 2 Selects character table 1 or 2.

Options Description

automatically adds a line-feed after every carriage return. Set to On if text lines overprint each other.

option.

bit-mapped images.

the number zero.

3-17

3-18 | Configuring the Printer

3-18

Chapter 4: Maintaining and Transporting the Printer

Your EPSON ColorPage 8000 includes several consumable parts that need to be replaced periodically. The control panel displays a message to alert you when a toner cartridge or other part is nearly used up. This is the best time to perform the replacement procedure. If you wait until the component is completely used up, the printer will display an error message and stop working until you replace the component.

This chapter covers the following procedures:

Replacing parts safely

•

Replacing a toner cartridge

•

Replacing the fuser oil roll

•

Replacing the photoconductor unit

•

Replacing the waste toner collector

•

Cleaning the paper path rollers

•

Cleaning the printer

•

Transporting the printer

•

Warning

Follow local regulations when you dispose of used consumable parts. Do not expose them to fire, as they can explode and cause injury.

Replacing Parts Safely

Make sure you follow these precautions when you perform the replacement procedures described in this chapter:

Clear enough space around the printer so that you can work with the

•

cover open or the fuser unit pulled out.

Do not remove consumable parts from the printer unless they need to be

•

replaced.

Do not install partially used consumable parts in the printer.

•

Be sure to check the control panel display after you replace a consumable part. You may see a message indicating that one of the other parts needs replacing. The messages appear one at a time, even if several consumable parts run out at the same time.

4-2 | Maintaining and Transporting the Printer

Replacing a Toner Cartridge

When you see one of the following messages on the printer’s control panel, it’s time to replace the indicated toner cartridge:

Message Response Part number

Y Toner Low Y Toner Out

Replace the yellow toner cartridge. S050016

M Toner Low M Toner Out

C Toner Low C Toner Out

K Toner Low K Toner Out

When you see the However, you will only be able to print for a short time before the

message will appear, and the printer will stop until you replace the

Out

Replace the magenta toner cartridge. S050017

Replace the cyan toner cartridge. S050018

Replace the black toner cartridge. S050019

Toner Low

message, you can press

Continue

to print.

Toner

cartridge.

Removing the Used Cartridge

Follow these steps:

1. Check the control panel display to make sure you know which cartridge needs replacing.

2. Open the front cover.

4-2

Maintaining and Transporting the Printer | 4-3

3. Note the color of the cartridge that appears in the installation window.

Check the color of this cartridge.

If the cartridge is the one you need to replace, go to step 6.

•

If the cartridge is a different color, go to step 4.

•

4. Push up the switch located above the cartridge, then release it.

Push up the switch.

4-3

4-4 | Maintaining and Transporting the Printer

Note

If the knob won’t turn, don’t force it. Push up the switch and try turning it again.

Warning

5. Turn the knob in the direction of the arrow until it stops. The switch drops down automatically and the next cartridge appears in the installation window.

Turn the knob.

Repeat this step until the cartridge that you want to replace appears.

6. Turn the cartridge counterclockwise 90 degrees. When you turn it, the the cartridge extends slightly.

Try not to touch the toner, and avoid all contact with your eyes. If toner gets on your skin or clothes, wash it off immediately with soap and cold water. If toner gets in your eyes, flush them immediately with cold water. Keep toner cartridges out of the reach of children.

Follow local regulations when you dispose of used toner cartridges. Do not expose them to fire, as they can explode and cause injury.

7. Pull the cartridge out of the slot and discard it.

8. Follow the steps in the next section to install the new toner cartridge.

4-4

Maintaining and Transporting the Printer | 4-5

Installing the New Cartridge

Once you have removed the empty cartridge, you’re ready to install the new one. Follow these steps:

1. Take the cartridge out of its package. Gently shake it back and forth and from front to back to distribute the toner evenly.

2. Hold the cartridge with the arrow facing up and insert it as far as possible into the cartridge slot.

4-5

4-6 | Maintaining and Transporting the Printer

Caution

Make sure you turn the cartridge all the way, as shown in the illustration. Otherwise, toner may leak.

3. Turn the cartridge clockwise 90 degrees, pushing it the rest of the way into the slot.

4. If you need to replace another cartridge, repeat the procedure, starting with step 3 on page 4-3.

5. Close the front cover.

Be sure to check the control panel display after you replace a cartridge. You may see a message indicating that one of the other parts needs replacing. The messages appear one at a time, even if several consumable parts run out at the same time.

Replacing the Fuser Oil Roll

When you see one of the following messages on the control panel display, it’s time to replace the fuser oil roll:

• Oil Roll Near Empty

• Replace Oil Roll

When you see the

Oil Roll Near Empty

message, you can press

Continue

to print. Make sure you have a replacement oil roll (part number S052002). You will only be able to print for a short time before the

Replace Oil Roll

message will appear, and the printer will stop.

4-6

Warning

Be careful not to touch the fuser or the area around the fuser, which are marked CAUTION! HIGH TEMPERATURE. If the printer has been in use, the fuser can be very hot.

Maintaining and Transporting the Printer | 4-7

Follow these steps to replace the fuser oil roll:

1. Pull down the face-up tray on the left side of the printer.

2. Grab the handle of the fuser unit and pull it all the way out.

If oil gets on your skin or clothes, wash it off immediately.

4-7

4-8 | Maintaining and Transporting the Printer

Warning

Follow local regulations when you dispose of used fuser oil rolls. Do not expose them to fire, as they can explode and cause injury.

Caution

To avoid reduced print quality, do not touch the white roll surface. Keep the roll horizontal. Do not tilt it or lean it against anything.

3. Grab the roll as shown and lift it out of the printer.

4. Take a new fuser oil roll from the box and remove the cover and two

shipping pins as shown below:

4-8

Maintaining and Transporting the Printer | 4-9

5. Hold the roll handle and insert it into the fuser unit, matching the green

marks on the roll and unit.

handle

positioning marks

6. Push the roll down firmly until it clicks into place.

4-9

4-10 | Maintaining and Transporting the Printer

7. Slide the fuser unit back into the printer.

Replacing the Photoconductor Unit

When you see one of the following messages on the control panel display, you should replace the photoconductor unit:

Caution

To get the best print quality, do not store the photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gasses (such as ammonia). Avoid locations subject to extremes or rapid changes in heat or humidity.

Keep the photoconductor unit out of the reach of children.

• Warning Photoconductr

• Photoconductr Trouble

•Wrong

• Replace Photoconductr

When you see the

Continue

Photoconductr

Warning Photoconductr

message, you can press

to print. Make sure you have a replacement photoconductor (part

number S051061). You will only be able to print for a short time before the

Replace Photoconductr

message will appear, and the printer will stop.

Since the waste toner collector is part of the photoconductor unit, it is replaced at the same time. Occasionally, the waste toner collector may need to be replaced separately. See page 4-15 for instructions.

4-10

Maintaining and Transporting the Printer | 4-11

Removing the Used Photoconductor Unit

Follow these steps:

1. Turn off the printer.

2. Open the front cover.

3. Turn the large lever counterclockwise 90 degrees.

4-11

4-12 | Maintaining and Transporting the Printer

4. Turn the small lever to the right.

5. Pull the photoconductor unit about 12 inches out of the printer.

Warning

Follow local regulations when you dispose of the used photoconductor unit. Do not expose it to fire, as it can explode and cause injury.

6. Grab the handle at the top of the photoconductor and gently pull it all

the way out.

7. Follow the steps in the next section to install the new photoconductor.

4-12

Maintaining and Transporting the Printer | 4-13

Caution

Be careful not to scratch or touch the surface of the drum. Oils from your skin can damage it and affect print quality.

When replacing the photoconductor unit, avoid exposing it to room light any longer than necessary.

Installing the New Photoconductor Unit

Once you have removed the empty photoconductor unit, you’re ready to install the new one. Follow these steps:

1. Take a new photoconductor unit out of its package. Hold the handle

and remove the protective sheet as shown below:

2. Position the unit over the guide rails inside the printer. Then carefully

slide it all the way in.

4-13

4-14 | Maintaining and Transporting the Printer

3. Turn the small lever on the photoconductor unit to the left.

4. Turn the large lever clockwise 90 degrees.

5. Close the front cover of the printer.

6. Turn the printer back on to continue printing.

4-14

Maintaining and Transporting the Printer | 4-15

Caution

Do not reuse toner found in the waste toner collector.

Replacing the Waste Toner Collector

The waste toner collector is replaced whenever you replace the photoconductor unit. If you see one of the following messages on the control panel display, you should also replace the collector (even if the photoconductor doesn’t need replacing):

• Waste T Box Nearfull

• Replace Waste T Box

When you see the

Waste T Box Nearfull

to print. Make sure you have a replacement waste toner collector (part number S050020). You will only be able to print for a short time before the

Replace Waste T Box

message will appear, and the printer will stop.

Follow these steps to replace the waste toner collector:

1. Open the front cover.

message, you can press

Continue

2. Squeeze the handle and tab of the waste toner collector to release the

lock.

4-15

4-16 | Maintaining and Transporting the Printer

Warning

Keep the waste toner collector out of the reach of children. Follow local regulations when you dispose of the used collector. Do not expose it to fire, as it can explode and cause injury.

3. Pull out the collector.

4. Take out a new collector out of its package.

5. Hold the handle of the collector and insert it all the way into the slot

until the tab clicks.

6. Close the front cover of the printer.

4-16

Maintaining and Transporting the Printer | 4-17

Cleaning the Paper Path Rollers

If paper is not feeding properly, and changing the paper doesn’t help, the paper path rollers may be dirty. Follow these steps to clean the paper path rollers:

1. Turn off the printer.

2. Pull out the multipurpose tray on the right side of the printer.

Caution

Be careful not to get water on the printer mechanism or any electronic components.

3. Locate the two gray rollers on the left side.

paper path rollers

4. Wipe the upper side of the rollers gently with a clean dampened cloth.

5. Push in the paper tray.

4-17

4-18 | Maintaining and Transporting the Printer

Caution

Never use alcohol or thinner to clean the printer cover; these chemicals can damage the components and the case.

Cleaning the Printer

If the outer case is dirty or dusty, you can clean it using a soft, clean cloth dampened with a mild detergent. Make sure you turn off the printer before cleaning it. Be careful not to get water on the printer mechanism or any electronic components.

Transporting the Printer

When you need to move the printer a short distance, first turn it off and remove the following parts:

Power cord

•

Interface cable

•

Paper in the multipurpose tray and the paper cassette(s)

•

Multipurpose tray

•

Face-up output tray

•

If you need to move your printer a long distance, make sure you remove the following additional parts:

Toner cartridges

•

Photoconductor unit

•

Fuser oil roll

•

4-18

Caution

Do not slide the printer on angled or uneven surfaces.

Maintaining and Transporting the Printer | 4-19

Moving the Printer With the Paper Unit

If you have the large capacity paper unit, follow these steps:

1. Unlock the four casters at the bottom of the paper unit, as shown:

2. Carefully roll the printer to its new location.

Moving the Printer Without the Paper Unit

If you don’t have the large capacity paper unit, follow these steps:

Warning

The printer weighs approximately 154 lb. Always have four people carry it by the “handle” areas shown in the illustration. Never hold the printer by the multipurpose tray.

1. Make sure you have four people lift the printer, holding it at the four

points shown below:

2. Keep the printer level while you move it.

4-19

4-20 | Maintaining and Transporting the Printer

4-20

Chapter 5: Clearing Paper Jams and Other Problems

As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the recommended solutions in the order they are presented until the problem is fixed.

If none of the suggestions in this chapter resolve your problem, contact IKON as described under “Where To Get Help” in the Introduction.

This chapter provides instructions for the following:

Diagnosing problems

•

Clearing paper jams

•

Solving operational problems

•

Solving printout problems

•

Diagnosing Problems

Your EPSON ColorPage 8000 includes a number of ways to help you diagnose problems:

To identify the most common problems, check the messages and lights

•

on the printer’s control panel. See Chapter 2 for information about the control panel indicators and messages.

If you have the RIP Station 5000, check for error messages on the RIP

•

control panel and in the Fiery Spooler or Web Spooler utilities. See the RIP Station 5000 User Guide and User Addendum for more information. (The RIP Station 5000 User Guide also includes troubleshooting guidelines.)

To determine whether the problem is caused by the printer itself,

•

disconnect the printer from the RIP or network and print a test page. See the following section for instructions.

5-2 | Clearing Paper Jams and Other Problems

Printing Test Pages

Two types of test pages are available, the Status Sheet and the Color Test Sheet. The Status Sheet shows the current default settings and hardware configuration of the printer. The Color Test Sheet gives you a sample color printout.

Follow these steps to print test pages:

1. Press the

display shows

Test Menu appears here.

2. Press the

• To print the Status Sheet, press the

button. The light next to

Test Menu

button. The display shows

Item

This light comes on.

comes on, and the

Paper Source

Page Size

Manual Feed

MP Tray Size

Value

Orientation

Out Bin

Enter

Enter button

Copies

RITech

Item

ContinueForm FeedOn Line

AltReset

Menu button

Item button

Status Sheet

button.

Enter

Status Sheet

flashes on the display while the sheet is printed.

• To print the Color Test Page, press the display shows

Color Test Page

. Press the

button again. The

Item

button to print the

Enter

page.

If the test page prints correctly, the problem may involve the RIP, the network, the interface cable, or your software.

5-2

Clearing Paper Jams and Other Problems | 5-3

Clearing Paper Jams

When a paper jam occurs, the printer stops and displays a message on the control panel. Any one of five messages can be displayed, indicating various types of jams in different areas of the printer. The following table defines the error messages and tells you where to check for jammed paper.

Paper jam messages

Message Explanation Response See

Feed Jam Paper is jammed in one of the feed

areas.

Paper Jam Paper is jammed near or inside the

fuser unit.

Exiting Paper Jam Paper is jammed in the output area. Clear the output path cover. page 5-12

Check OHP Sheet Transparencies are loaded

incorrectly, or non-EPSON transparencies are in the printer.

Irregular Density Print density is too high. To avoid

damage, the printer stops printing.

Check the following areas and clear jammed paper if necessary: standard cassette, multipurpose tray, paper path, large capacity paper unit.

Clear the fuser unit area. page 5-9

Clear the multipurpose tray or paper path.

page 5-4, page 5-6, page 5-13

page 5-6

Note the following precautions when you clear paper jams:

Don’t remove jammed paper by force. Torn paper can be difficult to

•

remove and might cause other paper jams. Pull it gently to avoid tearing.

If jammed paper is torn and remains in the printer, or if paper is

•

jammed in a place not mentioned in this chapter, contact IKON as described under “Where To Get Help” in the Introduction.

5-3

5-4 | Clearing Paper Jams and Other Problems

Clearing the Paper Cassette and Paper Path (Feed Jam)

Follow the instructions in this section when you’re printing on paper in the cassette and you see a the large capacity paper unit, use the same procedure to clear paper jammed in one of the cassettes. Follow these steps:

1. Pull the paper cassette out slowly until it stops. Be careful not to tear the jammed paper.

Feed Jam

message on the control panel. If you have

2. Remove any jammed or crumpled paper. If the paper is torn, check to make sure you remove all pieces.

3. Replace the paper in the cassette and close it.

5-4

Clearing Paper Jams and Other Problems | 5-5

4. Pull the multipurpose tray out slowly until it stops. Be careful not to tear any jammed paper.

5. Pull out the jammed paper from the bottom.

6. Push in the tray firmly.

5-5

5-6 | Clearing Paper Jams and Other Problems

Clearing the Multipurpose Tray and Paper Path (Feed Jam)

Follow these steps when you’re printing on paper or other materials in the multipurpose tray and you see one of the following messages on the printer’s control panel

1. If you see jammed paper in the multipurpose tray, pull the paper out gently.

Feed Jam, Check OHP Sheet

Irregular Density

, or

If you don’t see the jammed paper, follow the next steps to check the paper path.

2. Pull the multipurpose tray out until it stops. Be careful not to tear the jammed paper.

5-6

Clearing Paper Jams and Other Problems | 5-7

3. Open the paper path cover by lifting up the handle.

4. Turn the knob clockwise, as shown below. The jammed paper should come out.

5-7

5-8 | Clearing Paper Jams and Other Problems

5. After the jammed paper is ejected halfway, pull the paper out as shown below.

6. Close the paper path cover.

7. Push in the tray firmly.

5-8

Clearing Paper Jams and Other Problems | 5-9

Note

If you see paper jammed in the path to the face-up output tray, don’t try to pull it out of the tray. Follow the instructions in this section to clear the fuser unit.

Warning

Clearing the Fuser Unit (Paper Jam)

When you see the

Paper Jam

these instructions to clear paper from the fuser unit:

1. Pull the fuser unit out gently until it stops. Be careful not to tear the jammed paper.

2. Grab the handle of the fuser oil roll and remove it.

message on the printer’s control panel, follow

Do not touch the fuser; it may be very hot. Replace the fuser oil roll as soon as you clear the jammed paper. To avoid oil leakage and reduced print quality, make sure you keep the roll horizontal and do not let it touch anything.

Handle

5-9

5-10 | Clearing Paper Jams and Other Problems

3. Turn the knob on the fuser unit to eject the jammed paper as shown below.

4. Pull out the paper.

5-10

Clearing Paper Jams and Other Problems | 5-11

5. Reattach the fuser oil roll.

6. Push in the fuser unit firmly.

5-11

5-12 | Clearing Paper Jams and Other Problems

Note

If you see paper jammed in the path to the face-down output tray, don’t try to pull it out of the tray. Follow the instructions in this section to clear the output path cover.

Clearing the Output Path Cover (Exiting Paper Jam)

When you see the

Exiting Paper Jam

panel, follow these steps to clear paper from the output path cover:

1. Open the output path cover on the left side of the printer.

2. Carefully lift or pull the jammed paper out of the printer.

message on the printer’s control

3. Close the output path cover.

5-12

Clearing Paper Jams and Other Problems | 5-13

Clearing the Large Capacity Paper Unit

If you see a

Feed Jam

message on the printer’s control panel and you have already checked the paper cassettes, follow these steps to clear jammed paper from the large capacity paper unit:

1. Open the feeder cover on the right side of the paper unit.

2. Pull the jammed paper out gently. Be careful not to tear the paper.

3. Close the feeder cover.

5-13

5-14 | Clearing Paper Jams and Other Problems

Solving Operational Problems

If the printer won’t print, try the suggestions in this section. If you’re using the RIP, check the RIP Station 5000 User Guide for additional troubleshooting suggestions.

Operational problems

Problem Possible cause Solution

The On Line light doesn’t come on when you turn on the printer.

The On Line light is off and the printer doesn’t print.

The On Line light is on, but nothing prints.

The power cord is not connected securely.

The outlet is controlled by an outside switch or automatic timer.

The printer is off line. Press the On Line button.

The printer is not securely connected to the RIP or to your network.

An error has occurred. Check the message on the control

Your PPD and/or printer driver software are not set up correctly.

Your printer doesn’t have enough memory to handle the volume of data in your document.

Turn off the printer and make sure the power cord connections are secure. Then turn the printer back on.

Make sure the switch is turned on and the outlet is working.

Check the connections. See the RIP Station 5000 instructions.

panel display. See Chapter 2 for more information about control panel messages.

Make sure your software is installed correctly and the RIP or printer is selected. See the RIP Station 5000

Setup Guide

Try reducing the image resolution of your document, or install more memory in the printer.

Setup Guide

for instructions.

for

5-14

Clearing Paper Jams and Other Problems | 5-15

Operational problems (continued)

Problem Possible cause Solution

Paper doesn’t feed from the right paper source.

Printing high-resolution images is too slow.

The Paper Source setting in your printer properties or page setup dialog box is wrong.

The cassette or multipurpose tray is empty.

Too much paper is loaded in the cassette or tray.

The large capacity paper unit is not installed correctly.

The paper path rollers are dirty. Follow the instructions on page 4-17

The resolution of the image is higher than necessary.

Make sure you select the right Paper Source. See the RIP Station 5000

User Addendum

Load paper.

Check that paper is not overloaded. Maximum capacities are 150 sheets in the tray, 250 in cassette(s).

Check the paper unit. See the ColorPage 8000

Guide

for instructions.

to clean the paper path rollers.

Generally speaking, image resolution of 200 to 300 dpi is sufficient for printing at 600 dpi.

for instructions.

Unpacking and Setup

5-15

5-16 | Clearing Paper Jams and Other Problems

Solving Printout Problems

If your printout is incorrect or its quality is too low, check the paper you’re using. Many printout problems can be solved by using higher-quality paper or a new batch of paper. If this doesn’t help, try the suggestions below:

Printout problems

Problem Possible cause Solution

The font you selected in your application won’t print.

Some or all of your printout is garbled or printed as asterisks.

The position of your image on the page is not correct.

Graphics don’t print correctly.

The selected font is not installed or is not supported by the emulation mode you’re using.

The interface cable is not plugged in securely.

You are using the wrong printer driver or PPD.

The printer emulation setting is incorrect.

Page size, paper size, and/or margins are set incorrectly in your application or in your printer properties or page setup dialog box.

The printer emulation setting is incorrect.

Make sure you have installed the correct font.

Make sure the interface cable is plugged in securely. See the RIP Station 5000 information.

Make sure the RIP is selected before printing. See the RIP Station 5000

Guide

Specify the emulation mode with the printer’s control panel, or leave it set to Auto. If the printer still doesn’t print correctly, contact IKON as described in the Introduction.

Make sure you are using the correct page size, paper size, and margin settings.

Specify the emulation mode with the printer’s control panel, or leave it set to Auto. If the printer still doesn’t print correctly, contact IKON as described in the Introduction.

Setup Guide

for instructions.

for

User

Your printer needs more memory. You may need to reduce the number or

size of graphics or fonts, lower the resolution, or add memory to your printer.

5-16

Clearing Paper Jams and Other Problems | 5-17

Printout problems (continued)

Problem Possible cause Solution

The background is dark or dirty, or black or white bands appear on the printout.

Print quality is uneven. Your paper is damp. Replace the paper. Make sure you

Toner smudges appear on your printout.

The paper path is dusty or dirty. Clean the paper path rollers, following

the instructions on page 4-17. Clean the paper path itself with a soft, dry cloth.

Clean internal components by printing three pages with only one character per page.

The paper you’re using is too rough. Use high quality copier paper for best

results. See Chapter 1 for more information about selecting paper.

The photoconductor unit has a problem.

Your paper is damp. Replace the paper. Make sure you

The paper you’re using is too rough. Use high quality copier paper for best

Replace the photoconductor unit, following the instructions on page 4-11.

store paper in a clean and dry environment.

Replace the photoconductor unit, following the instructions on page 4-11.

store paper in a clean and dry environment.

results. See Chapter 1 for more information about selecting paper.

Areas of the printed image are missing.

The paper path is dusty or dirty. Clean internal components by printing

three pages with only one character per page.

The photoconductor unit has a problem.

Your paper is damp. Replace the paper. Make sure you

The paper you’re using is too rough. Use high quality copier paper for best

Replace the photoconductor unit, following the instructions on page 4-11.

store paper in a clean and dry environment.

results. See Chapter 1 for more information about selecting paper.

5-17

5-18 | Clearing Paper Jams and Other Problems

Printout problems (continued)

Problem Possible cause Solution

Completely blank pages are printed

The printed image is light or faint.

The non-printed side of the page is dirty.

The printer loaded more than one sheet at a time.

Your software application or cable has a problem.

The photoconductor unit has a problem.

Your paper is damp. Replace the paper. The higher the

Toner Save mode is on. Turn off the Toner Save mode on the

The photoconductor unit has a problem.

Toner has spilled in the paper feed path.

Remove the paper stack and fan it. Tap it on a flat surface to even the edges. Then reload the paper.

Try printing a status sheet following the instructions on page 5-2. If the status sheet prints, the problem is in your software or cable. If not, turn off the printer and contact IKON as described in the Introduction.

Replace the photoconductor unit, following the instructions on page 4-11.

moisture content in the paper, the lighter the printed output. Make sure you store paper in a clean and dry environment.

control panel or in your printer properties or print dialog box.

Replace the photoconductor unit, following the instructions on page 4-11.

Clean internal printer components by printing three pages with only one character per page.

An image looks good on the monitor, but not on the printout.

Photo printouts appear grainy.

Image resolution or print resolution is too low.

The Screen setting is incorrect for the image.

Image resolution is too low for the print resolution.

The image is enlarged. Make sure you scan the image at the

Re-scan or edit the image to increase resolution. Or, try reducing the size of the image. Make sure one of the high resolution settings is selected in your printer properties or print dialog box.

Select Increase Definition to print finely detailed patterns. Select Increase Gradation to print smooth color gradations.

Re-scan the image at 200 to 300 dpi for 600 dpi printing.

size you want to print.

5-18

Appendix A: Installing Options

You can upgrade your printer by installing additional memory or optional interfaces. This chapter provides instructions for the following:

• Installing memory modules

• Installing an interface card

Installing Memory Modules

Additional memory will allow you to print more complex pages with more fonts and larger graphics. Two slots are available in the printer for installing dual in-line memory modules, or DIMMs.

DIMMs are available from many vendors. They must meet the following requirements to work in your printer:

Memory module requirements

DRAM Synchronous Dynamic RAM Double In-line Memory Module

(SD RAM DIMM) Capacity 32MB, 64MB, or 128MB Type 168-pin type, 64 bit, with SPD Access speed 66.66 MHz or higher (15 ns or less) Height Less than 40 mm

Normally the memory you install is added to the printer’s internal memory (at least 128MB). However, the printer can only use a maximum of 256MB. Even if you install two 128MB modules, only 256MB will be available.

Epson 8000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

How To Use Your Manuals

Warnings, Cautions, and Notes

Where To Get Help

ENERGY STAR Compliance

Energy-saving Tips

Important Safety Instructions

Laser Safety Information

Internal Laser Radiation

CDRH Regulations

Ozone Safety

Laser Printer Precautions

Selecting paper and other media

Choosing a Paper Path

Selecting an Output Tray

Loading Paper in the Cassette

Loading Paper in the Multipurpose Tray

Printing on Special Media

Printing on EPSON Color Laser Transparencies

Printing on Envelopes

Printing Labels

Printing on Card Stock

Printing on Non-standard Size Paper

Using the control panel to monitor the printer

Monitoring Normal Printer Operation

Saving Power in Standby Modes

Resetting the Printer

Checking the Printer

Printing Test Pages

Checking Toner Levels

Checking the Number of Pages Printed

Responding to Error and Warning Messages

Error Messages

Warning Messages

Using the Control Panel to Configure the Printer

Setting Print Options From the Control Panel

Using the SelecType Menus

SelecType Menu Map

Setting SelecType Options

Setting Configuration Options

Setting Print Options With SelecType

Setting and Configuring Printer Emulations

Setting LJ4 Emulation Options

Setting GL2 Emulation Options

Setting ESCP2 and FX Emulation Options

Setting I239X Emulation Options

Replacing parts safely

Replacing a Toner Cartridge

Removing the Used Cartridge

Installing the New Cartridge

Replacing the Fuser Oil Roll

Replacing the Photoconductor Unit

Removing the Used Photoconductor Unit

Installing the New Photoconductor Unit

Replacing the Waste Toner Collector

Cleaning the Paper Path Rollers

Cleaning the Printer

Transporting the Printer

Moving the Printer With the Paper Unit

Moving the Printer Without the Paper Unit

Diagnosing problems

Printing Test Pages

Clearing Paper Jams

Clearing the Paper Cassette and Paper Path (Feed Jam)

Clearing the Multipurpose Tray and Paper Path (Feed Jam)

Clearing the Fuser Unit (Paper Jam)

Clearing the Output Path Cover (Exiting Paper Jam)

Clearing the Large Capacity Paper Unit

Solving Operational Problems

Solving Printout Problems

Installing Memory Modules