Epson 2131885 User Manual

User’s Manual

English

M00023801EN

TM-T88V User’s Manual 1

English

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson
Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2010 by Seiko Epson Corporation, Nagano, Japan.

Standards and Approvals

The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson
power supplies.)

Europe: CE marking

North America: FCC/ICES-003 Class A

Oceania: AS/NZS CISPR22 Class A

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.

The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards
of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson
Corporation could void your authority to operate the equipment.

CE Marking

The printer conforms to the following Directives and Norms:
Directive 2004/108/EC EN 55022 Class A

EN 55024

IEC 61000-4-2 IEC 61000-4-5
IEC 61000-4-3 IEC 61000-4-6
IEC 61000-4-4 IEC 61000-4-11

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

2 TM-T88V User’s Manual

Important Safety Information

This section presents important information intended to ensure safe and effective
use of this product. Read this section carefully and store it in an accessible
location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined
below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself, damage to your
equipment, or loss of data.

Safety Precautions

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire. Immediately unplug the
equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself. Improper repair work can be
dangerous.

Never disassemble or modify this product. Tampering with this product may
result in injury or fire.

Be sure to use the specified power source. Connection to an improper power
source may cause fire.

Do not allow foreign matter to fall into the equipment. Penetration by foreign
objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service center for
advice. Continued usage may lead to fire.

If you open the DIP switch cover, be sure to close the cover and tighten the
screw after adjusting the DIP switch. Using this product with the cover open
may cause fire or electric shock.

English

Do not use aerosol sprayers containing flammable gas inside or around this
product. Doing so may cause fire.

Do not connect a telephone line to the drawer kick-out connector; otherwise
the printer and the telephone line may be damaged.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. The product
may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity
and dust may cause equipment damage or fire.

TM-T88V User’s Manual 3

English

Do not place heavy objects on top of this product. Never stand or lean on this
product. Equipment may fall or collapse, causing breakage and possible injury.

Take care not to injure your fingers on the manual cutter

• When you remove printed paper

• When you perform other operations such as loading/replacing roll
paper

To ensure safety, unplug this product before leaving it unused for an extended
period.

Caution Labels

The caution labels on the product indicate the following precautions.

CAUTION:

Do not touch the thermal head and the frame on its side because it can be
very hot after printing.

CAUTION:

Touching the manual cutter may cause injury.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such
as transportation devices related to aviation, rail, marine, automotive, etc.;
disaster prevention devices; various safety devices, etc.; or functional/precision
devices, etc.; you should use this product only after giving consideration to
including fail-safes and redundancies into your design to maintain safety and
total system reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety, such as aerospace
equipment, main communication equipment, nuclear power control equipment,
or medical equipment related to direct medical care, etc., please make your own
judgment on this product’s suitability after a full evaluation.

Unpacking

The following items are included with the standard specification printer.
If any item is damaged, contact your dealer.

❏ Printer ❑ Roll paper
❏ Connector cover ❑ Power switch cover
❏ Roll paper guide* ❑ Strips for 58 mm paper width × 2*
❏ Screw* ❑ AC adapter*
❏ AC cable* ❑ Warranty certificate*
❏ Setup Guide ❑ TM-T88V Software & Documents Disc

* May not be included depending on the printer model.

4 TM-T88V User’s Manual

Downloading Drivers, Utilities, and Manuals

The latest versions of drivers, utilities, and manuals can be downloaded from one
of the following URLs.

For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.

For customers in other countries, go to the following web site:
http://www.epson-pos.com/

Precautions When Installing the Power Supply Cover

A description of EMI standards is on the bottom of the printer. When the optional
power supply cover (OT-BX88V) is installed, it is hard to check it. In such case,
uninstall the power supply cover if necessary.

Part Names

Control panel

Roll paper cover

English

Cutter cover

Power switch

Control Panel

(Power) LED

This LED is on when the printer is on.

Error LED

This indicates an error.

Paper LED

On indicates a paper near end or out. Flashing indicates standby.

Feed button

This button feeds paper.

Connector cover

Cover open button

TM-T88V User’s Manual 5

English

Installing the Printer Horizontally or Vertically

You can install the printer horizontally on a flat surface (with the paper exit on
top) or vertically (with the paper exit at the front) by hanging it on a wall, using
the optional WH-10 hanging bracket set.

WARNING:

When hanging the printer on the wall with the hanging bracket set, be sure to
attach a connector cover to the printer.

Setting Up the Printer

To set up the printer, follow the steps below.

1. Connect the cables.

2. Attach the connector cover.

3. Arrange the cables.

4. Install the roll paper.

Connecting the Cables

CAUTION:

For a serial interface, use a null modem cable.
For a parallel interface, use an IEEE 1284 cable.
For a USB interface, do not turn on the printer before installing the printer driver.

1. Make sure the printer is turned off.

2. Connect the power cord and each interface cable to the connectors on the
printer back. For the shape of each connector, see the illustration below.
(Mounted interfaces vary by the printer model.)

IEEE1284

㩷

USB

DK

RS-232

10BASE-T/
100BASE-TX

DC24V

3. Connect the interface cable to the computer.

4. Insert the power cord plug into a socket.

6 TM-T88V User’s Manual

Attaching the Connector Cover

Follow the steps below to attach the connector cover to protect the cables.

1. Turn over the printer.

2. Position the two hooks on both sides of the connector cover so that they hook
the printer case.

3. Push the connector cover down to click onto the printer case.

Hook

English

To remove the connector cover, turn the printer over, and push the connector
cover down while pushing both sides of the connector cover inward to detach the
hooks from the printer case.

TM-T88V User’s Manual 7

English

Arranging the Cables

Pass the cables through cable exits in the connector cover. The connector cover has
cable exits on the back and both sides.

You can also route the serial, USB, or power cables out the front by passing them
through the notch in the printer bottom.

If you want to pass the USB cable through the cable exit on the back, fit the cable
under the hook on the printer to prevent the cable from coming off.

After the cable arrangement, turn over the printer, and make sure the cables are
not pinched.

8 TM-T88V User’s Manual

Hook

Installing Roll Paper

Follow the steps below to install the roll paper. If you want to change the paper
width by using the roll paper guide, see “Changing the Paper Width” on page 11.

1. Press the cover open button to open the roll paper cover.

2. Remove the used roll paper core if any, and insert the roll paper. The correct
direction of the paper is shown in the illustration below.

English

3. Pull out some paper, and close the roll paper cover.

TM-T88V User’s Manual 9

English

4. Tear off the paper.

Attaching the Power Switch Cover

The enclosed power switch cover ensures that the power switch is not pressed
accidentally. You can turn on and off the power switch by inserting a sharp­pointed object in the holes in the power switch cover. To detach the cover, use a
sharp-pointed object.

To use this cover, install it as shown in the illustration below.

WARNING:

If an accident occurs with the power switch cover attached, unplug the power
cord immediately. Continued use may cause fire or shock.

10 TM-T88V User’s Manual

Changing the Paper Width

If a roll paper guide is included with your printer, you can change the paper
width from 80 mm to 58 mm by installing the roll paper guide. Follow the steps
below to change the paper width.

CAUTION:

If you once change the paper width from 80 mm to 58 mm, you cannot
change it back to 80 mm.

When changing the paper width, be sure to make the setting for the paper
width with utility software for the TM-T88V.

1. Open the roll paper cover.

2. Install the roll paper guide so that the projection on its bottom is aligned with
the hole at the right of the roll paper holder.

English

Hole

3. Tighten the enclosed screw to fix the roll paper guide.

TM-T88V User’s Manual 11

English

4. Paste the enclosed 2 strips along the roll paper guide on the bottom of the roll
paper holder. Make sure the space between the top edge of strip and the line
of the groove in the roll paper guide (indicated as a in the illustration) is 0.5
mm or less.

a

5. Install the roll paper correctly.

6. Close the roll paper cover.

Strips for 58 mm
paper width

Troubleshooting

No lights on the control panel

Check whether the power supply cable is correctly connected to the printer and
the socket.

Error LED on with no printing

❏ Check whether the roll paper cover is closed. If it is open, close it.
❏ If the Paper LED is on, check whether the roll paper is correctly installed and

any roll paper remains.

Error LED flashing with no printing

❏ Check whether a paper jam has occurred. If paper is jammed, remove the

jammed paper referring to the description below and install the roll paper
correctly.

❏ Printing stops if the head overheats and resumes automatically when it cools.
❏ For other cases, turn the printer off, and after 10 seconds, back on.

12 TM-T88V User’s Manual

Removing Jammed Paper

When a paper jam occurs, never pull out the paper forcibly. Open the roll paper
cover and remove the jammed paper.

CAUTION:

Do not touch the thermal head and the frame on its side (indicated in the circle
in the illustration below) because it can be very hot after printing.

English

If the roll paper cover does not open, follow the steps below.

1. Turn off the printer.

2. Slide the cutter cover toward the front to open it.

3. Turn the knob until you see a triangle in the opening. This returns the cutter
blade to the normal position. There is a label near the cutter to assist you.

4. Close the cutter cover.

5. Open the roll paper cover and remove the jammed paper.

TM-T88V User’s Manual 13

English

Cleaning

Cleaning the Printer Case

Be sure to turn off the printer, and wipe the dirt off the printer case with a dry
cloth or a damp cloth.

CAUTION:

Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.

Cleaning the Thermal Head

CAUTION:

After printing, the thermal head and the frame on its side (indicated in the
circle in illustration below) can be very hot. Be careful not to touch it and to let
it cool before you clean it. Do not damage the thermal head by touching it
with your fingers or any hard object.

Turn off the printer, open the roll paper cover, and clean the thermal elements of
the thermal head with a cotton swab moistened with an alcohol solvent (ethanol
or IPA).

Epson recommends cleaning the thermal head periodically (generally every
3 months) to maintain receipt print quality.

14 TM-T88V User’s Manual

Setting the DIP Switches

CAUTION:

Be sure to turn off the printer before removing the cover of the DIP switches.
Removing it while the printer is turned on may cause problems such as an
electric short, which leads to a malfunction of the printer.

1. Turn off the printer.

2. Turn over the printer.

3. Remove the DIP switch cover by removing the screw.

4. Set the DIP switches using a fine-tipped tool.

5. Replace the DIP switch cover, and fix it by installing the screw.

The new setting becomes effective after the printer is turned on.

English

DSW2

DSW1

TM-T88V User’s Manual 15

English

DIP Switch Tables

When using Serial Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Data receive error Ignored Prints “?”

1-2 Receive buffer

capacity

1-3 Handshaking XON/XOFF DTR/DSR

1-4 Data word length 7 bits 8 bits

1-5 Parity check Enabled Disabled

1-6 Parity selection Even Odd

1-7

Transmission speed (See table A.)

1-8

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking

(BUSY condition)

2-2 Do not change

settings

2-3

Print density See Table B

2-4

2-5 Release condition of

receive buffer BUSY
(If receive buffer
capacity set to 4KB.)

2-6 Do not change

setting.

2-7 I/F pin 6 reset Enabled Disabled

2-8 I/F pin 25 reset Enabled Disabled

Table A

Transmission speed (bps) bits per second SW1-7 SW1-8

*1

38400

4800 OFF ON

9600 ON OFF

19200 OFF OFF

*1: When DIP switches 1-7 and 1-8 are on, the transmission

speed can be selected from one of seven speeds:
2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps
by control commands.

45 bytes 4KB

Receive buffer
full

Fixed to OFF

Releases BUSY
when remaining
receive buffer
capacity
reaches
138 bytes.

Fixed to OFF

Offline or
Receive buffer
full

Releases BUSY
when remaining
receive buffer
capacity
reaches
256 bytes.

ON ON

When using Parallel Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Auto line feed Always

1-2 Receive buffer

capacity

1-3 Select paper sensors

to output paper-end
signals (default value
of a command) from
parallel I/F.

1-4 Error signal output

from parallel I/F

1-5~
1-8

enabled

45 bytes 4KB

Disabled Roll paper end

Disabled Enabled

Undefined

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking

(BUSY condition)

2-2 Do not change

settings

2-3

Print density See Table B

2-4

2-5 Release condition of

receive buffer BUSY
(If receive buffer
capacity set to 4KB.)

2-6

Do not change

2-7

setting.

2-8 I/F pin 31 reset

signal (Do not
change setting)

Receive buffer
full

Releases BUSY
when remaining
receive buffer
capacity
reaches
138 bytes.

Table B

Print density/low power SW2-3 SW2-4

Print density “Normal” OFF OFF

Print density “Medium” ON OFF

Print density “Dark” OFF ON

Do not set ON ON

Always disabled

sensor enabled,
Roll paper near­end sensor
enabled

Offline or
Receive buffer
full

Fixed to OFF

Releases BUSY
when remaining
receive buffer
capacity
reaches
256 bytes.

Fixed to OFF

Fixed to ON

16 TM-T88V User’s Manual

When using USB/Ethernet/Wireless LAN Interface

DIP Switch Bank 1

SW Function ON OFF

1-1 Auto line feed Always

1-2 Receive buffer

capacity

1-3~

*1

1-8

*1: When using the USB interface on a model with a serial

or parallel interface, the function of DIP switch 1-8 is as
follows.

SW Function ON OFF

1-8 Power saving function

for USB

enabled

45 bytes 4KB

Undefined

Disabled Enabled

Always disabled

DIP Switch Bank 2

SW Function ON OFF

2-1 Handshaking

(BUSY condition)

2-2 Do not change

settings

2-3

Print density See Table B

2-4

2-5 Release condition of

receive buffer BUSY
(If receive buffer
capacity set to 4KB.)

2-6

Do not change

2-7

setting.

2-8 Do not change

setting.

*2: Whether DIP switch 2-8 is set to ON or OFF is

dependent on the printer model.

Table B

Print density/low power SW2-3 SW2-4

Print density “Normal” OFF OFF

Print density “Medium” ON OFF

Print density “Dark” OFF ON

Do not set ON ON

Receive buffer
full

Fixed to OFF

Releases BUSY
when remaining
receive buffer
capacity
reaches
138 bytes.

Fixed to OFF

English

Offline or
Receive buffer
full

Releases BUSY
when remaining
receive buffer
capacity
reaches
256 bytes.

*

2

Specifications

80 mm paper width 58 mm paper width

Printing method Thermal line printing

Dot density 180 dpi ×180 dpi [dots per 25.4 mm {1"}]

Printing direction Unidirectional with friction feed

Printing width 72 mm {2.83"}, 512 dot positions 50.8 mm {2.0"}, 360 dot positions

Characters per line

Font A: 42; Font B: 56 Font A: 30; Font B: 40

(default)

Character spacing

Font A: 0.28 mm {.01"} (2 dots), Font B: 0.28 mm {.01"} (2 dots)

(default)

Character size Standard/Double-height/Double-width/Double-width and Double-height

Font A: 1.41 × 3.39/1.41 × 6.77/2.82 × 3.39/2.82 × 6.77 mm
Font B: 0.99 × 2.40/0.99 × 4.80/1.98 × 2.40/1.98 × 4.80 mm

Character structure Font A (default): 12 × 24; Font B: 9 × 17 (including 2-dot horizontal spacing)

Number of characters Alphanumeric characters: 95; International character sets: 18 sets

Extended graphics: 128 × 43 pages (including user-defined page)

Printing speed 300 mm/s {11.8"/s} max.; 70.9 lps (4.23 mm {1/6"} feed)

Ladder bar code and 2D code: 100 mm/s {2.4"/s}

The above speed values are approximate.
The values are when the printer prints with density “Normal” at 24 V and 25°C {77°F}
Speed is adjusted automatically depending on the voltage applied and head
temperature.

*1

TM-T88V User’s Manual 17

English

80 mm paper width 58 mm paper width

Paper feed speed Approx. 200 mm/s {approx. 7.9"/s}

(continuous paper feed with the Feed button.)

Line spacing (default) 4.23 mm {1/6"}

Roll paper
(single-ply)

Width 79.5 mm ± 0.5 mm {3.13" ± 0.02"} 57.5 mm ± 0.5 mm {2.26" ± 0.02"}

Diameter Maximum outside diameter: 83 mm {3.27"}

Spool Spool diameter: Inside: 12 mm {0.47"}; Outside: 18 mm {0.71"}

Thermal paper type NTP080-80 NTP058-80

Interface
(compatible)

Serial (RS-232)/Parallel (IEEE1284)/Ethernet (10BASE-T/100BASE-TX)/
Wireless LAN (IEEE802.11b)/USB [Compliance: USB 2.0, Communication
speed: Full-speed (12 Mbps)]/USB Plus Power [Communication speed:
Full-speed (12 Mbps)]

Receive buffer 4KB/45 bytes

Cash drawer function 2 drives

Supply voltage*

2

DC + 24 V ± 7%

Current consumption Mean: Approx. 1.8A

Temperature Operating: 5 to 45°C {41 to 113°F}

Storage: –10 to 50°C {14 to 122°F}, except for paper

Humidity Operating: 10 to 90% RH

Storage: 10 to 90% RH, except for paper

Overall dimensions 148 × 145 × 195 mm {5.83 × 5.71 × 7.68"} (H × W × D)

Weight (mass) Approx. 1.6 kg {3.5 lb}

*1

lps: lines per second dpi: dots per 25.4 mm (dots per inch)
*1: The values are those when the paper width is changed to 58 mm by installing the roll paper guide

and making the paper width setting with utility software for the TM-T88V. The roll paper guide may
not be included depending on the printer model.

*2: Be sure to use a safety-standards-applied power source that meets the following specifications.

Rated output: 24 V/2.0 A or more, Maximum output: 240 VA or less

18 TM-T88V User’s Manual