Epson 2100 INSTALLATION INSTRUCTIONS

Cautions and Notes

Setting Up the Printer Hardware

1. Unpack 2. Remove protective materials 3. Attach the printer parts

English

paper support

printer

Setup

roll paper holder

automatic roll

paper cutter

ink cartridges

Power cord may
come attached in
some countries.

photo catcher

cleaning kit

printer software &
online guide CD-ROM

Setup

The contents may vary in
certain locations.

CD-R print position

check disk

Be careful not to throw out the
8 cm CD-R support and the
CD-R print position check disk

Quick
Guide

8 cm CD-R

support

CD-R tray

c

c

Caution:

If the printer comes on when you plug in the power cord, turn off the
printer by pressing down the P power button until the printer lights
go out.

Cautions must be observed to
avoid damage to your
equipment.

Notes contain important information
and useful tips on the operation of your
printer.

4. Connect the printer

Connect the printer cable to the ports on the computer and the printer.

USB

Parallel

IEEE 1394

Load paper and check

Installing the Printer Software and the Ink Cartridges

For Windows

1. Make sure that printer is off.

2. Insert the printer software CD in the
CD-ROM drive. If the Installer dialog
box does not appear, double-click
SETUP.EXE in the CD-ROM.

3. Select Install Software, and click .

4. Follow the on-screen instructions.

Note:

❏ Remove the protective material under the

cartridge cover before installing ink
cartridges.

❏ If the Setup utility does not start, press the

P power button on the printer and follow
the instructions in the Macintosh section of
this sheet, beginning from “ 3. Install the
ink cartridges.”

When ink cartridge installation is complete, proceed to “Load paper and
check the print head nozzles” on this sheet.

For Macintosh

1. Install the printer software

c

1. Make sure that printer is off, then turn on your Macintosh and insert the

2. Double-click the EPSON icon.

Caution:

Turn off all virus protection programs before you install the printer
software.

printer software CD in the CD-ROM drive.

2. Select the printer

After you have installed the printer software, you need to select your printer.

1. Press the P power button to turn on the printer. The print head moves

to the ink cartridge installation position.

2. Choose Chooser from the Apple
menu. Then, select the icon for
your printer and the port that your
printer is connected to.

3. Close the Chooser.

3. Install the ink cartridges

1. Lower the output tray, then open the
printer cover and the cartridge
cover.

c

Note:

For best results, shake the ink
cartridge four or five times before
opening the package.

2. Remove the protective material under the
cartridge cover before installing ink
cartridges.

Caution:

Do not move the print head by
hand, as this may damage the
printer.

4. Place the ink cartridges vertically into the cartridge holders. Without
applying excessive force, push the ink cartridges down until they click
into place. To place them vertically, install the ink cartridges from one
end.

Note:

Install all ink cartridges. The printer will not work unless all cartridges
are installed properly.

5. Close the cartridge cover and the printer cover.

ink button. The printer moves the print head and begins

H

6. Press the
charging the ink delivery system. This process takes about one and a
half minutes. While charging, the P power light and the ink lights flash
and the printer produces a variety of mechanical sounds. This is normal.

c

Note:

If the ink end error occurs after the print head moves to its home position,
the ink cartridge may not be installed properly. Press the H ink button
again, and reinstall the ink cartridge until it clicks into place.

When the ink charging process is finished, the P power light stops flashing
and remains on.

Caution:

❏ Do not turn the power off during the ink charging process.
❏ Do not load paper until ink charging is complete.

the print head nozzles

Make sure that the computer is turned on. Load paper into the sheet feeder
making sure that the side of the paper that you wish to print onto is facing
up and that the right edge of the paper is against the right edge guide. Next,
slide the left edge guide so that it is against the left edge of the paper.

left edge guide

Once paper is loaded, follow these steps to check the print head nozzles.

For Windows users

1. Click the Start button, point to Settings, and
click Printers.

2. For Windows Me, 98, and 95 users, select
your printer, then click Properties on the File
menu. Then click Utility tab.
For Windows XP and 2000 users, select your
printer, then click Printing Preferences on
the File menu. Then click Utility tab.
For Windows NT 4.0 users, select your
printer, then click Document Defaults on
the File menu. Then click Utility tab.

3. Click the Nozzle Check button, and follow
the on-screen instructions.

4. When you are finished, click OK to close the Properties dialog box.

printable side up

output tray extension

Color Ink Jet Printer

The ink cartridges packaged with your printer are partly used during initial

3. Remove the new ink cartridges from their protective bag.

c

3. Select Install Software, and click .

4. Follow the on-screen instructions.

Read the Safety Instructions on the back of this sheet when setting up and using this printer.

Caution:

❏ Be careful not to break the hook on the side of the cartridge

when you remove it from the protective bag.

❏ Do not shake the ink cartridge after removing from the bag;

this can cause leakage.

❏ Do not remove or tear the label on the cartridge; this can

cause leakage.

❏ Do not touch the green IC chip on the side of the cartridge.

Doing so may prevent normal operation and printing.

Do not touch this part.

setup. In order to produce high quality printouts, the print head in your printer
will be fully charged with ink. This one-off process consumes a quantity of
ink and subsequent cartridge sets will last for their full rated life.

Your printer is now set up and ready to use.

For Macintosh users

1. Select Page Setup in the Finder’s File menu.

Click the utility icon.

2.

3. Click the Nozzle Check button, and
follow the on-screen instructions.

4. When you are finished, click OK to
close the utility dialog box. Then click
OK to close the Page Setup dialog
box.

Your printer is now set up and ready to
use.

Print quality is determined by the driver settings and the paper. See the online Reference Guide for details on driver settings and available media. Also visit the EPSON Web Site for the latest information.

4021354-00
xxx

Color Ink Jet Printer

Feature

This printer provides you with a variety of different printing options as
follows. For details, refer to the online Reference Guide.

❏ Double-sided printing ❏ No margin printing
❏ Printing on roll paper ❏ Automatic roll paper cutter
❏ Printing on CD-R ❏ Photo Quicker
❏ Printing on matte board ❏ Ink change system

English

Accessing the Online Reference Guide

Follow these steps to access the online Reference Guide.

1. Insert the printer software CD in the CD-ROM drive.

2. For Windows, select User Guides in the Installer dialog box and click
. For Macintosh, double-click the EPSON icon. Then select User

Guides in the installer dialog box and click .

Online Problem Solving

The EPSON’s Technical Support Web Site provide you with tips to help
solve problems. Access the Technical Support in the following ways:

For Windows users

You can also access them by clicking Technical Support in the Status
Monitor 3 dialog box or on the Main menu of the printer software.

For further information on the customer support services available in your
area, see the online Reference Guide.

For Macintosh users

1. Insert the CD in the CD-ROM drive.

2. Double-click the EPSON icon.

3. Select Technical Support Web Site, and click .

For further information on the customer support services available in your
area, see the online Reference Guide.

Quick Guide

Accessing the Printer Software

The printer software includes a printer driver and utilities. The printer driver
lets you choose from a wide variety of settings to get the best results from
your printer. The printer utilities help you check the printer and keep it in top
operating condition. Access the printer software as explained in this section.

For Windows users

From Windows applications

1. From the File menu of your application, click Print. The Print dialog box

appears.

2. Select your printer, then click Properties, Printer, Setup, or Options

to access the printer software. (Depending on your application, you may
need to click a combination of these buttons.)

Note:

When you access the printer software from a Windows application, the
settings that you make apply only to the application you are using.

From the Start menu

1. For Windows Me, 2000, NT 4.0, 98 and 95 users, click Start, point to

Settings, then click Printers.
For Windows XP users, click Start, then click Control Panel, then click

Printers and other hardware, then click Printers and Faxes.

2. For Windows Me, 98, and 95 users, select your printer, then click

Properties on the File menu.
For Windows XP and 2000 users, select your printer, then click Printing

Preferences on the File menu.
For Windows NT 4.0 users, select your printer, then click Document

Defaults on the File menu.

For Macintosh users

You can access the various printer software dialog boxes as described
below.

Dialog Box How to Access

Print Click Print on the File menu of your application or click Options in the Page

Setup dialog box.

Page Setup Click Page Setup on the File menu of your application.

Layout Click the Layout icon button in the Print dialog box.

Utility Click the Utility icon button in the Print or Page Setup dialog box.

Replacing Ink Cartridges

You can replace an ink cartridge by using the Status Monitor utility installed
on your computer, or by using the printer's control panel. To replace an ink
cartridge or check ink levels using the Status Monitor utility, refer to “Using
the Status Monitor” in the online Reference Guide. To replace an ink
cartridge using the printer's control panel, follow the steps in this section.

Keep this sheet handy for quick reference.

Note:

❏ You cannot continue printing with one ink cartridge empty, even if the

other cartridge still contains ink. Before printing, replace the empty
cartridge.

❏ In addition to the ink used during document printing, ink is consumed

during the print head cleaning operation, during the self-cleaning cycle
which is performed when the printer is turned on, and during ink
charging when the ink cartridge is installed in the printer.

1. Make sure that the printer is on, but not printing. Then open the printer
cover.

2. Press the H ink button. The print head moves to the ink cartridge
replacement position.

Caution:

c

❏ Do not move the print head by hand, as this may damage the

printer. Always press the H ink button to move it.

❏ Whenever an ink cartridge is removed, be sure to protect the

ink supply area from dirt and dust. Do not touch the ink supply
port or its surrounding area.

3. Open the cartridge cover. Pinch the sides of the ink cartridge that you
want to replace.

4. Lift the cartridge out of the printer and dispose it properly. Do not take
the used cartridge apart or try to refill it.

5. Install the new ink cartridges as explained on the Setup in the “3. Install
the ink cartridges” section.

Note:

Dispose of the used cartridge properly. Do not take it apart or try to refill it.

Ink Change System

This printer uses 7 ink cartridges that are packaged with the printer. Instead
of the Photo Black ink cartridge, you can also use the Matte Black ink
cartridge (Option: T0348) that is suitable for printing on matte paper. It also
makes the printing blacker and sharper when you print on plain paper.
Change the ink cartridge depending on your purpose. To replace the ink
cartridge, refer to the “Replacing Ink Cartridges” section on this sheet.

Possible ink combination.

Ink Setting Position (from the left)

Recommended paper 1 2 3 4 5 6 7

1 All kinds of paper Photo

2 Plain Paper/

Premium Ink Jet Plain
Paper/
Bright White Ink Jet
Paper/
Archival Matte Paper/
Watercolor
Paper-Radiant white/
CD-R

Black

Matte
Black

Light
Black

Cyan Light

Cyan

Magenta Light

Magenta

Yellow

Caution:

c

❏ Only the first ink cartridge from the left side can be changed.
❏ Do not install the ink cartridges in combinations not listed above.
❏ Turn off the EPSON Photo Print Software before replacing an ink

cartridge.

After replacing the ink cartridge, make sure the driver setting for the ink
cartridge information is correct. To set the ink cartridge information, click
the Printer and Option Information button on the Utility tab (Windows).
Then select the appropriate black ink cartridge.

Choose Chooser from the Apple menu and click the icon for your printer
(Macintosh).

For details, refer to the online Reference Guide.

Panel Operation

Button Function

P

power

m

paper

H

ink

z

roll paper

(without the cutter)

z

roll paper

(with the cutter)

Turns the printer on and off. To turn the printer off, press and hold the

P

power button until the light goes out.

Clears the memory of the printer if pressed twice while the power is on.

Controls the paper-load and eject functions. Printing will resume if pressed
after a paper out error or double feed error.

Moves the print head to enable replacement of the ink cartridge.
Enables print head cleaning if pressed for three seconds while the Hink out
light is off.

Prints a cutting guideline and feeds roll paper to a position where it can be
easily removed from the sheet feeder if pressed after printing.
Feeds roll paper to the printing position if pressed after cutting the paper.

Feeds roll paper in reverse to a position where it can be easily removed
from the roll paper feeder, if pressed for 3 seconds.

With driver setting Single Cut or Double Cut
Cuts roll paper at the position that is selected and ejects it if pressed after
printing. Then feeds roll paper to the printing position automatically.
With driver setting Not Cut
Cuts roll paper with a margin and ejects it if pressed after printing. Then
feeds roll paper to the printing position automatically.

See the online Reference Guide for details.

Error Indicators

You can identify many common problems using the lights on the printer’s
control panel. Use the following table of light patterns to diagnose the
problem, then follow the recommended corrective measures.

Lights Problem and Solution

O

m

k

k

$

$

#

k
$

k
$

k
$

O

= on, N = off, k = flashing

#

* EPSON Status Monitor 3 is for Windows; EPSON StatusMonitor is for Macintosh.

Paper out No media is loaded in the printer.

If printing on sheets of paper:
Load paper into the sheet feeder, then press the mpaper button.
If printing on roll paper:
Remove any roll paper from the printer, then reload it into the roll paper feeder.
If printing on a CD-R:
Set the adjust lever to the !position and remove the CD-R tray. Then reinsert the
CD-R tray.

Paper gap Loaded paper is too thick or the adjust lever is not in the

Set the adjust lever to the appropriate position for the thickness of the paper, then
press the mpaper button.

m

Paper jam Paper is jammed in the printer.

If printing on sheets of paper:
Turn off the printer, set the adjust lever to the !position, then remove the paper.
Next, return the adjust lever to the mposition.
If printing on roll paper:
Turn off the printer, set the adjust lever to the !position, then use a pair of scissors
to cut off the roll paper that has already been printed on. Next, use the roll paper knobs
to remove the paper. Return the adjust lever to the mposition, then reload the paper
into the roll paper feeder.

Cutter error The automatic roll paper cutter could not cut the roll paper

Remove the roll paper, then reload it into the roll paper feeder.

m

Adjust lever position
error

(paper light flashes
quickly)

Set the adjust lever to the appropriate position for the loaded paper or CD-R.

Ink low The ink cartridge is nearly empty.

H

Obtain a replacement ink cartridge. To determine the empty ink cartridge, check which
light is flashing, or check the ink level using EPSON Status Monitor 3* or EPSON
StatusMonitor*.

Ink color error

H

(ink lights flash
quickly)

Remove the ink cartridge and install an ink cartridge that matches the color of the one
originally installed. After doing so, the printer will automatically resume printing.

Ink out The ink cartridge is empty or is not installed.

H

Replace the ink cartridge with a new one. To determine which cartridge is empty,
check the ink level using EPSON Status Monitor 3* or EPSON StatusMonitor*. If the
ink end error occurs after the print head moves to its home position, the ink cartridge
may not be installed properly. Reinstall the ink cartridge until it clicks into place.

Wrong cartridge The currently installed ink cartridge is not compatible with

Use the appropriate ink cartridge.

Incorrectly installed
ink cartridge

If the print head is at the home position, press the
to the ink cartridge replacement position. Remove and reinsert the ink cartridge. Then
continue with ink cartridge installation.
If the print head is at the ink cartridge replacement position, remove and reinsert the
ink cartridge. Then continue with ink cartridge installation.

m

Cutter position error The automatic roll paper cutter did not return to the

H

Turn off the printer, then turn the printer back on.
If the error does not clear, contact your dealer.

m

Carriage error
(paper light and ink

H

lights flash alternately)

Turn off the printer. Open the printer cover and remove any paper from the paper path
by hand.Then, turn the printer back on. If the error does not clear, contact your dealer.

m

Unknown printer error
(paper light and ink

H

lights flash quickly)

Turn off the printer and contact your dealer.

= on, " = off, $ = flashing

appropriate position.

correctly.

The adjust lever is set to the !position.

The adjust lever is set to the %position when printing on
paper, or is not set to the %position when printing on a
CD-R.

During printing, the ink cartridge furthest to the left was
replaced with an ink cartridge of a different color.

the printer.

The ink cartridge is not installed correctly.

ink button to move the print head

H

appropriate position.

The print head carriage is obstructed by jammed paper or
other foreign material and cannot return to the home
position.

An unknown printer error has occurred.

Safety Instructions

Read all of the instructions in this section when setting up and using your printer.

When choosing a place for the printer

❏ Avoid places subject to rapid changes in temperature and humidity.

Also, keep the printer away from direct sunlight, strong light, or heat
sources.

❏ Avoid places subject to dust, shocks, and vibrations.
❏ Leave enough room around the printer to allow for sufficient ventilation.
❏ Place the printer near a wall outlet where the plug can be easily

unplugged.

❏ Place the printer on a flat, stable surface that extends beyond the printer

base in all directions. If you place the printer by the wall, leave more
than 10 cm between the back of the printer and the wall. The printer will
not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, don’t tilt it or put it vertically or

turn it upside down. Otherwise ink may leak from the cartridge.

When choosing a power source

❏ Use only the type of power source indicated on the printer’s label.
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with the printer, make sure that the total

ampere rating of the devices plugged into the extension cord does not
exceed the cord’s ampere rating. Also, make sure that the total ampere
rating of all devices plugged into the wall outlet does not exceed the
wall outlet’s ampere rating.

❏ If you plan to use the printer in Germany, the building installation must

be protected by a 10 or 16 amp circuit breaker to provide adequate
short-circuit protection and over-current protection for this printer.

❏ Power cord

Be sure AC power code meets the relevant local safety standards.

When handling ink cartridges

❏ Do not open the ink cartridge packages until just before you install them.
❏ Before installing the new ink cartridge, shake it four or five times before

opening its package.

❏ Do not shake the ink cartridges after removing from the bag; this can

cause leakage.

❏ Be careful not to break the hooks that one on the side of the ink cartridge

when you remove it from the package.

❏ Keep ink cartridges out of the reach of children. Do not allow children

to drink from or otherwise handle the cartridges.

❏ Be careful when you handle used ink cartridges, as there may be some

ink remaining around the ink supply port. If ink gets on your skin, wash
the area thoroughly with soap and water. If ink gets into your eyes, flush
them immediately with water. If discomfort or vision problems remain
after a thorough flushing, see a doctor immediately.

❏ Do not touch or remove the green IC chip that is located on the side of

the cartridge.

❏ Do not remove or tear the label on the cartridge; this can cause leakage.
❏ Store each ink cartridge so that the bottom of its packaging faces down.

When using the printer

❏ Do not put your hand inside the printer or touch the ink cartridges during

printing.

❏ Do not block or cover the openings in the printer’s cabinet.
❏ Do not attempt to service the printer yourself.
❏ Unplug the printer and refer servicing to qualified service personnel

under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.

❏ Do not insert objects through the slots in the printer’s cabinet.
❏ Take care not to spill liquid on the printer.
❏ Leave the ink cartridge installed. Removing the cartridges can

dehydrate the print head and may prevent the printer from printing.

When using the Automatic Roll Paper Cutter

❏ Do not attach or remove this product while the power to the printer’s

main unit is on.

❏ Keep the cutter out of the reach of children.
❏ Do not touch the paper ejection part and cutter blade.
❏ Do not place the cutter on an unstable surface (such as on an unstable

table or a tilted surface).

❏ Do not disassemble or modify the cutter.

Information for United Kingdom Users

Use of options

EPSON (UK) Limited shall not be liable against any damages or problems
arising from the use of any options or consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by
EPSON (UK) Limited.

Safety information

w

If you have to fit a plug:

As the colours of the mains lead of this appliance may not match the
coloured markings used to identify the terminals in a plug, please observe
the following:

❏ The blue wire must be connected to the terminal in the plug marked with

❏ The brown wire must be connected to the terminal in the plug marked

❏ If the plug is damaged, replace the cord set or consult a qualified

❏ Replace fuses only with fuses of the correct size and rating.

Warning:

Refer to the rating plate for the voltage and check that the appliance
voltage corresponds to the supply voltage.

Important: The wires in the mains lead fitted to this appliance are
coloured in accordance with the following code:
Blue — Neutral
Brown — Live

the letter N.

with the letter L.

electrician.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of
accident, misuse, or a buse of this product or unauthorized mod ifications, repairs, or alterations to this p roduct,
or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and
maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION.
PRINT Image Matching Version 2.0. Copyright 2002 SEIKO EPSON CORPORATION. All rights reserved.
PRINT Image Matching is a trademark of SEIKO EPSON CORPORATION. The PRINT Image Matching logo
is a trademark of SEIKO EPSON CORPORATION.
PRINT Image Matching is a term for the print command that is embedded in header file of the image created
by digital camera. It contains color setting and image parameter information.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Apple and Macintosh are registered trademarks of Aplle Computer, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. EPSON disclaims any and all rights in those marks.

Copyright© 2002 by SEIKO EPSON CORPORATION, Nagano, Japan.
Printed in XXXX