E-Plus Commute, City Folder, Mantra Instruction manual

POWER ASSISTED BICYCLES

OWNERS MANUAL

Welcome to the World of e.plus cycling.

POWER ASSISTED BICYCLES

Firstly may we congratulate
you on purchasing your new
electric power assisted e.bike.

Please take time to read your
manual. We have tried to write
it in a way that is simple and
easy to follow, whilst
explaining how your bike
works and how it is
maintained.
At any point if you feel you
need help we have a tehnical
helpline for support.

Please call our
Technical help line:

(weekdays 9am-5pm)

01702 208187

(standard call rate charge applies)

Simply explained this is how your e.plus bike basically works.

1. Switch the battery to ON, with the switch on the side of the battery, and
switch the power on by pressing the top power button on your controller
on the handlebars.

2. As you begin to pedal a sensor will read the level of effort needed to turn
the wheels of your bike.

3. After one complete turn of the pedal the electric motor kicks in making
pedaling much easier.

4. There are 3 setting on your controller on the handlebar, allowing you to set
the level of assistance you require.
For example: Riding up a hill you’ll probably use ‘3’, mode.

5. You can change the level of assistance you need at any time and as often as
you wish.

6. The motor works to assist pedalling, stop pedalling and the motor
stops too.

7. Applying the brakes cuts the motor

8. You can also choose to switch the assist OFF and ON on the controller at any

point in y

The more you use the assist, the more power it uses, each rider is dierent so gures can vary
considerably with dierent rider weight and the terrain you ride. Generally with normal use,
you should be able to obtain around 20 miles, before you need to re-charge your battery.

We Recommend that you get used to your new e.plus bike and the level of assit you place on
it, you’ll soon be able to work out how long a journey you can make and safely return under
assist. You can of course ride as you would a normal bike if the charge runs out.

our journey. This helps to save battery power when its not needed.

(Fig.16)

(Fig.16)

(Fig.15)

2

Contents check list

1. Your E.plus

2. Saddle & Seatpost

2. Box containing:

a. Battery Charger

b. Battery Lead

3. Box containing:

a. Tool kit and bag

b. This Manual

4. Set of Keys

( attached to Rear Carrier)

INDEX

Page 2
Page 3
Page 4
Page 4-6
Page 6
Page 7
Page 7

Welcome to Eplus
Index & Check List
Unpacking your new E.plus

Unfolding your E.plus
Fitting the saddle
Pre-Ride checks
Getting Started

POWER ASSISTED BICYCLES

There are video tutorials online or on Argos'
website designed to assist you if you need help.

IMPORTANT!

PLEASE REMEMBER THAT
IT IS IMPORTANT TO KEEP
THE CARTON YOUR BIKE
ARRIVED IN , COURIERS
CANNOT COLLECT YOUR
BIKE WITHOUT A CARTON
SHOULD YOU HAVE NEED
TO RETURN IT TO US.

Page 8
Page 9-10
Page 11
Page 12

Understanding your controller
Understanding your Battery

Charging your Battery
Understanding your Gears

Page 13 Maintenance of your E.plus
Page 14
Page 15
Page 16

Simple Troubleshooting
Warranty
National Service Centre
Replacement Batteries & Chargers

3

Please call our
Technical help line:

(weekdays 9am-5pm)

01702 208187

(standard call rate charge applies)

POWER ASSISTED BICYCLES

Unpacking your new e.bike

Your bike comes 100% assembled in the Carton

1. Before you begin to unpack your e.bike we recommend you get another
person to assist you as it s much easier with 2 persons to lift out of the box.

2. Remove all the packing materials used to protect the bike and dispose of it
later in a responsible manner.

3. Once you have unpacked the bike it is a good idea to check to make sure
there has not been any damage in transit.

Fig.1

Fig.2

Fig.3

Unfolding your e.bike (City folder and Commute)

Step 1. Frame

1. Unfold the frame lifting the locking pin, close the frame, releasing the
pin into the location hole

2. Swing the quick release bar around into the slot on the front frame section
as shown.

3. Close the quick release arm which tightens and locks the 2 frame sections
together

4. To fold your frame for transport of storage simply reverse steps 1-3.

PLEASE NOTE:
When you have unfolded your frame its a good idea to rest your bike on the bike
stand which is attached to the left rear chainstay, this makes it much easier to
complete the other steps.

(Fig.2)

(Fig.3)

(Fig.1)

4

Fig.4

Unfolding your e.plus

City folder only

Step 2. Handlebars and Stem

1. Unfold by lifting the handlebars
and Stem until it is sitting vertically.

POWER ASSISTED BICYCLES

There are video tutorials online
or on Argos' website designed
to assist you if you need help.

before the bike is folded, Please lower the
seat post to protect the chain wheel

Fig.5

2. Raise the clamp arm up towards the
stem to lock inplace.

Fig.6

Fig.7

5

Fig.8

POWER ASSISTED BICYCLES

Unfolding your e.bike

NOTE: Should you ever need to replace the pedals
remember the right pedal tightens clockwise and
the left pedal anti-clockwise.

Step 3. Pedals (Mantra, City folder, Commute)

Fig.9 Fig.10

Fig.11

Knurled adjustment nut a
quater of a turn until required
tightness is obtained.

Fig.12

1. Pull out the pedal from folded position till it springs into at position

(Fig.9)

2. To fold the pedals for storage or for transportation you must press the
pedal inwards towards the bike and the upwards/downwards once it has
cleared the locking mechanism.

(Fig.10)

Photo shows pedal movement direction

Fitting the Saddle

Mantra,City folder, Commute

(Fig.11)

NOTE: Be sure not raise the seatpost higher than
the minimum insertion mark clearly on the
seatpost.

The Saddle and Seatpost are already tted together.

2. Slide the seatpost into the seatbube and close the tension lever
on the quick release clamp to lock your seat in place.

3. Adjust the saddle height to suit you by releasing the clamp and tightening
when at the correct height.

4. If the clamp does not tight enough to hold the saddle in position simply
release the tension lever and turn a quater of a turn on the wheel nut and
close the tension lever. Repeat as necessarry.

(Fig.12)

6

Fig.13

Press this butt
charge level, the battery needs to be
switched to ‘ON’ to do this..

on to show battery

Fig.1

4

Pre-Ride Checks

POWER ASSISTED BICYCLES

Complete these checks before every ride

1. Check to make sure all nuts/fastenings are tight

2. Check that your tyres are inflated sufficiently (see tyre

wall )

3. Check that the brakes are working correctly

4. Check your battery for charge.

(Note: Your new e.bike is supplied with a partial charge)

(Fig.13)

Getting Started

1. Switch the battery ‘ON’ by pressing the switch button.

2. Press the power button on the Controller on your handlebars to switch on

3. ‘MODE’ is set on ‘1’

THAT‘S IT........You’re ready to go.

4. To start , simply begin to pedal. Once the crank is turning you will feel the
motor kick-in and the electric system begin to assist you.

5. You have 3 levels of assist, 1, 2 and 3, and its a good idea to

try all 3 levels

to give you a feel of the effect this has on your riding.

6. Remember, stopping pedaling or braking cuts the motor assist, so you can
always feel safely in total control.

(Fig.19.20)

Fig.15

Applying the brakes activates the brake sensor which
cuts the power to the motor.

7

POWER ASSISTED BICYCLES

Press to switch ON/OFF

Press to increase assist
level 1-3.

Press to reduce assist

level 3-1.

Understanding your controller

Fig.16

Your Controller is tted to the left side of the Handlebar.

1. ON/OFF button - Switch on after you have switched battery switch to ‘ON’

2. Lever buttons - 1, 2

3. Battery

4. As you ride up a hill the power indicator drops down showing increased
resistance levels, but once back to level ground the indicator lights will
return to a more accurate position of available power levels.

5. This bike has a 6km walking mode function, which allows you to push
your bike effortlessly over steep ridges or hills. You can activate this

function by holding down the minus button for 3 seconds.

Indicator lights -

and 3, easy selection levels of assistance

These are red and go down as you use the power.

8

(Mantra & City Folder)

Fig.17

Understanding your battery

Fig.18

(Mantra & City Folder)

Fig.19

(Mantra & City Folder)

1. Security & Removal

POWER ASSISTED BICYCLES

1. You are supplied with 2 keys to secure your battery to your bike.
It is advisable to seperate the keys as they cannot be replaced if lost.

2. You can also unlock your battery enabling you to remove for security
or to charge away from the bike.

3.

5. Withdrawn the battery

To remove the battery, Push in the key and turn to anticlockwise position

(Fig.17)

2. Battery operation

1. Switching ON/OFF is by pressing the button on the side of the battery .

2. Remember to switch OFF when not in use as this may drain the battery

3. On the top of the battery is the power indicator lights, by pressing the button
the lights indicate the charge level.

(Fig.13.14)

4. Battery Charger

1. NOTE: Only charge your battery with the Charger supplied with your e.plus
The charger is set to 220/240V. Never use 110v setting.

2. Avoid dropping the Charger as this may damage the sensitive electronics
within the casing.

3. You can leave the battery charging, it will stop charging by itself when it has
reached full charge, but it is not recommended to leave charging for any
considerable time over what is required.

(Fig.19.20)

For Images of the Commute, please see following page

9

Commute Battery

POWER ASSISTED BICYCLES

On/Off

Charging port

Fig.20

Fig.21

Unlock and lift off battery

10

Fig.22

POWER ASSISTED BICYCLES

Charging port

Fig.23

To fully charge your battery
takes approx. 2-3 hours

Charging your Battery

Your Lithium Battery arrives partially charged.

Your Battery can be charged on or o your bike.

1. Plug your charger into the mains, the LED light will illuminate GREEN

2. Connect the charger to the battery using the lead provided, the LED light on

the charger will change to RED. This indicates it is charging.

3. Once Fully charged the LED light on the charger switches back to GREEN
indicting the battery is fully charged, and then goes o.

Your Battery indicator lights.

When fully charge all 4 indicator lights on your battery will light GREEN
and will go out as the power is drained.
Press the button next to the indicator lights to check power, remember ­the battery must be switched on to do this.

Basic rules to follow when charging your battery

1. Do not cover charger with any material of substance that may restrict
airflow to the charger. The charger needs to ‘Breath’ to keep cool.

2. Charging your battery each time you use it no matter how far the trip, will
prolong the life of the battery.

3. DO NOT leave the battery discharged for long periods.

4. Never open the charger or change settings on charger.

11

Fig.24

Understanding the Gears

POWER ASSISTED BICYCLES

The Gears work exactly as a normal bike and are
independ of the electric motor.

The Revoshift is fitted on the right side of the handlebars, which consists of a large
shift lever, you can turn the shifter to + side to HIGH gear and - side to LOW gear.

Once riding the 6 speed conventional gearing can be used to thumb shifting up to

low and simple release button to drop back down to High.
Lowest Being the easiest and Highest being the hardest.

The gears are pre-set in the factory so should need no adjustment.

Over a period of use the cables will stretch and may need adjustment which is
probably best done at your 3 month service.
Your local bike shop or specialist e.bike shop will offer this service.
( see page 15)

(Fig.24)

Fig.25

2

1

POWER ASSISTED BICYCLES

Fig.26

Maintenance of your e.bike

1. General

1. Wipe your bike over with a dry cloth, or neutral detergent.

2. Use lubrication oil for metal parts. i.e. chain, axles.

3. Wipe down Plastics, paint coated parts with a dishcloth.

4. Increase the frequency of lubricating oil at wet or hummid areas

( Recommend 30SAE lubricating oil)

2. Weekly Inspection

It is recommended that after this period you should inspect your bike as
things will slacken o and need re-tightening.

3. Every 6 months

We recommend that every six months you complete a full service on your
bike to keep it in excellent working order.

It is ok to oil the front and rear axles
and chain . The Motor should not be
lubricated.

When stored and not in use remove the battery and store in a cool, dry
place, charging periodically as the battery will discharge over time of none
use. Failure to do this will result in the battery falling into a dormant state
rendering the battery unrepairable.

PLEASE NOTE:
If you do not feel that you can complete the maintenance of your bike, please
take it to your local bicycle workshop where they will beable to asist you.

3

1

Simple Troubleshooting

POWER ASSISTED BICYCLES

If unsure on any of these
points, or you fail to correct
the problem, please call the
helpline who will be able to
advise you.

Please call our
Technical help line:

(weekdays 9am-5pm)

01702 208187

(standard call rate charge applies)

Problem Check Action

Low Speed battery power Charge Battery

Tyre pressure Inate tyre

If tyre at Repair tyre

Load Do not overload

The Motor is not Every plug Ensure every plug is
working connected
Power indicator Check the sensor is
light does not still in place on the
come on on the bottom bracket

Power indicator on Loose wiring or Checkwiring and
battery is on,but connection. connections,
the bike doesn’t check Sensor as above
work. Contact Helpline.

Reduce battery Is the battery
performance. fully charged?

Charger not giving Check the light on
full charge. charge remains

RED during
charging period?

Low Battery power charger works Replace Battery.

correctly?

Brakes loose Cable tension Take to cycle shop

Worn blocks for service.

Contact Helpline

If NOT, charge fully.

If NOT, replace charger

4

1

Warranty

Subject to the following, we warrants that the goods will
correspond with their specification at the time of purchase
and will be free from defects in material and workmanship.

We

offers a 2 year warranty on the frame from any problems
relating to manufacturer workmanship or arising from
material defects including breakages or cracking caused
whilst riding ( other than rider misuse).
We offers 12 months warranty on the battery and motor for
any problems relating to manufacturers workmanship or
arising from material defects. The warranty does not cover
misuse or failure to follow the manufacturer’s operational
instructions correctly.
All other components are guaranteed for 1 year for problems
related to manufacturer workmanship or arising from
material defects with the exception of consumable
components for example brake blocks, pads, grips, tyres and
tubes.
We offers this warranty to the original purchaser of the
product. This warranty is not transferable to a third party.

PLEASE NOTE:
Any gures quoted regarding battery performance or distances which can be
obtained per single charge are based on standrard test conditions. Diverse terrain and
rider weight will of course produce varying results from those stated.

POWER ASSISTED BICYCLES

15

Replacement Batteries & Chargers

National service entre

Replacement batteries and chargers are available to fit
your bike and can be purchased seperately.

Should you ever need to remove or replace your pedals it is important
to know that left-hand pedal screws in ANTI-CLOCKWISE and the
right-hand pedal screws in CLOCKWISE.
Pedals are normally stamped on the ends of the axle of the pedal
as in the photo, L and R.

Eplus have teamed up with

t

o offer all customers a Nationwide

Service for your e.bike.

f you live in Scotland or Cornwall or

I
anywhere in between and you want
the best electric bike service then
please contact us for more information.

Monday - Saturday 9am - 5pm.

Line 1. 02380 236 540
Line 2. 02380 224 344

16

POWER ASSISTED BICYCLES

Distributed in the UK by

IMPORTANT!

PLEASE REMEMBER THAT
IT IS IMPORTANT TO KEEP
THE CARTON YOUR BIKE
ARRIVED IN , COURIERS
CANNOT COLLECT YOUR
BIKE WITHOUT A CARTON
SHOULD YOU HAVE NEED
TO RETURN IT TO US.

There are video tutorials online or on Argos'
website designed to assist you if you need help.

B-Spoke Leisure
The Cordwainers
Southend-on-Sea
Essex,
SS2 5RU

Please call our
Technical help line:

(weekdays 9am-5pm)

01702 208187

(standard call rate charge applies)