Epiphan Video LiveScrypt Users Guide

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LiveScrypt

User Guide

Release 1.0

December 14, 2020

UG123-03

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Terms and conditions

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Epiphan, Epiphan Video, Epiphan Systems, Epiphan Systems Inc., and Epiphan logos are trademarks or registered trademarks of Epiphan Systems Inc., in certain countries. All Epiphan product names and logos are trademarks or registered trademarks of Epiphan. All other company and product names and logos may be trademarks or registered trademarks of their respective owners in certain countries.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET OR PRODUCT INSTALLATION SOFTWARE PACKAGE THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSES OR LIMITED WARRANTY, CONTACT YOUR EPIPHAN REPRESENTATIVE FOR A COPY.

PRODUCT DESCRIPTIONS AND SPECIFICATIONS REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. EPIPHAN PERIODICALLY ADDS OR UPDATES THE INFORMATION AND DOCUMENTS ON ITS WEB SITE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION AND RECOMMENDATIONS ARE BELIEVED TO BE ACCURATE AT TIME OF WRITING BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

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UNDER NO CIRCUMSTANCES SHALL EPIPHAN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS PRODUCT OR THE INFORMATION CONTAINED IN THIS DOCUMENT OR PROVIDED ON EPIPHAN’S WEB SITE, EVEN IF EPIPHAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EPIPHAN’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS PRODUCT, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNTS YOU PAID TO EPIPHAN DURING THE MOST RECENT THREE-MONTH PERIOD IN CONNECTION WITH AMOUNTS WHICH YOU PAID FOR USING THIS PRODUCT.

INFORMATION AND DOCUMENTS, INCLUDING PRODUCT SPECIFICATIONS, PROVIDED IN THIS DOCUMENT OR THE EPIPHAN WEB SITE ARE PROVIDED “AS IS”. SPECIFICALLY, BUT NOT WITHOUT LIMITATION, EPIPHAN DOES NOT WARRANT THAT: (i) THE INFORMATION IS CORRECT, ACCURATE, RELIABLE OR COMPLETE; (ii) THE FUNCTIONS CONTAINED ON THE EPIPHAN WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THIS WEB SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EPIPHAN SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.

For additional terms and conditions, please refer to additional sections in this document.

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Thank you for choosing Epiphan!

Building reliable solutions that perform above expectations is our mission at Epiphan Video and we value customer feedback. Suggestions for improvement and comments can be sent to: [email protected]

Warranty

Epiphan Video products come with a 100% return to depot warranty for one year from the date of purchase.

Technical support

Epiphan’s products are backed by our professional support team. You can reach our team several ways:

Email [email protected]

Live chat from our support site https://www.epiphan.com/support/

Phone toll free at 1-877-599-6581 or call +1-613-599-6581

Gather as much information about your problem as you can before you contact us so we can help you better, including:

A description of the problem

Details about your audio source (i.e. type and connection)

Product serial number

Product firmware version

Product LED lights

iii

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Table of contents iv

Get started 1

What is LiveScrypt? 3 User interfaces 4

Using the touch screen 4

Using the web interface 6

Using Epiphan Cloud 7

About your LiveScrypt device 9

Install the power button shield 11

Create an account and enable transcription services 12 Connect the network and power on 13 Connect audio sources and check levels 14

Optimize audio performance 16

Connect an external display 16 Pair the LiveScrypt device 18 Start, stop, and pause transcription using the touch screen 20 Start, stop, and pause transcription using Epiphan Cloud 21 Monitor audio 22

Output display options 24

Choose the display view 24 Display QR code 26 Copy the QR code and session URL 28 Change the display output port resolution 29 Change display color scheme and font size 31 Change touch screen font size 32 Change the direction of transcription 34

Transcription options 36

Change the language 36 Enable punctuation and profanity filter 37 Enter an NAICS code 39 Clear transcription from the display 40 Download and delete .SRT and.TXT files 42

Audio options 44

Adjust audio gain 44 Enable or disable phantom power 47 Mute audio 48 Assign audio sources to an input 50

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System network options 52

Network ports used by LiveScrypt 52 Access system information 53 Rename the LiveScrypt device 55 Turn DHCP on or off 57 Set up a static IP address 58 Set the date, time, and zone 60 Setup local NTP or another synchronization server 61

Security options 62

Set touch screen PIN and lock 62 Set the web interface password 64

Billing and storage 65

Managing your account and changing your plan 65 Storage and managing your footage 66

Troubleshooting and support 67

Troubleshooting Quick Reference 68 View network diagnostics 69 Power down and system restart 69 Specifications 71

Audio inputs 71

Vesa mounting the device 72

Tech specs 72

Software license 76

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LiveScrypt User Guide Get started

Get started

Welcome and thank you for buying Epiphan LiveScrypt™. You'll find all the information you need to set up and use your new live transcription solution in this guide.

The Get started covers What is LiveScrypt? and gives an overview About your LiveScrypt device, as well as the

User interfaces. You'll also find the basic step-by-step procedures you need to get started transcribing right

away.

The rest of the guide covers custom options that are available from the LiveScrypt device settings - like changing the transcription language, displaying a QR code so people can watch using their favorite smart device, changing the font size and the look of the output display, and more.

The guide is divided into these main sections:

Get started

Display options

Transcription options

Network and system options

Security options

Troubleshooting and support

Billing and storage

Before you begin

To get started, you need your LiveScrypt transcription device, a LiveScrypt account, a network connection, and at least one audio source - like a microphone. You can connect one or more audio sources to the LiveScrypt device. LiveScrypt even accepts embedded audio from SDI, HDMI, and USB (UVC) video sources.

The better your audio source, the better LiveScrypt works. To get the best performance out of your LiveScrypt device, see Optimize audio performance.

Quick steps to start transcribing using your LiveScrypt device.

Step 1: Set up an Epiphan Cloud account and enable LiveScrypt transcription service. Valid credit card information is required, see Create an account and enable transcription services.

Step 2: After your account is setup, you should connect the LiveScrypt device to the network and power up the device, see Connect the network and power on.

Step 3: Next, connect your audio sources and check your levels, see Connect audio sources and check levels.

Step 4: And connect an output display device, see Connect an external display.

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LiveScrypt User Guide Get started

Step 5: Pair your LiveScrypt device to your Epiphan Cloud account, see Pair the LiveScrypt device.

Step 6: Now you're ready to start transcribing. Its just a simple tap to start, stop, and pause transcription using the touch screen and web interface, see Start, stop, and pause transcription using the touch screen. Or use Epiphan Cloud, see Start, stop, and pause transcription using Epiphan Cloud.

Step 7: When you're done, you can download an .SRT or .TXT file of the transcription, see Download and delete

.SRT and.TXT files.

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LiveScrypt User Guide What is LiveScrypt?

What is LiveScrypt?

LiveScrypt is an automated, AI-based live transcription solution for real-time speech-to-text transcription that's perfect for conferences, corporate town halls, medical training, lecture capture, and any live event where greater accessibility is needed.

The LiveScrypt transcription solution has two main components: a hardware device and an automated cloudbased transcription service.

Highly accurate and affordable, LiveScrypt supports many languages - making it incredibly versatile.

Watch live transcriptions on in-room displays or from anywhere there's Internet connectivity using your mobile device and favorite web browser. You can even feed the HDMI output to your video production software and chroma key out the background for a transparent lower-third effect.

The convenient 7 inch built-in touch screen lets operators monitor the live transcription, as well as set up options like the profanity filter and automatic punctuation. LiveScrypt also offers easy-access remote setup options using a web-based UI or Epiphan Cloud.

When your event's done, the transcription is saved to your account in the cloud. You can download the .SRT or .TXT transcription file at any time.

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LiveScrypt User Guide User interfaces

User interfaces

LiveScrypt has three interfaces you can use to monitor and control live transcription, as well as configure LiveScrypt options.

Using the touch screen

Using the web interface

Using Epiphan Cloud

Using the touch screen

The LiveScrypt device's front panel includes a 7 inch touch screen for confidence monitoring, configuration, and operation. Simply tap and swipe to select buttons and navigate menus.

Control icons and a VU meter appear along the bottom of the touch screen, and a header bar with additional buttons and information like the name of the device appears along the top.

Transcriptions scroll upwards from the bottom of the screen by default. The active phrase is highlighted.

The display area can show the pairing code, transcriptions, menus, the QR code, and messages.

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LiveScrypt User Guide Using the touch screen

The touch screen is capacitive. Use only your finger or a specially designed soft-tipped capacitive stylus. Pressing too hard or using something other than your fingertip or capacitive stylus can damage the screen.

Table 1 Description of controls and icons

Icon Description

Start transcription.

Stop transcription.

Pause transcription.

Restart a paused transcription.

Clears the transcription from the beginning of the current session. The icon is grayed out when transcription isn't started.

The transcription timer increments while transcription is in progress and displays time in hh:mm:ss. The time flashes while transcription is paused and reverts to 00:00:00 when transcription is stopped.

Select the display view that people see. Options are:

None: A plain black screen with the LiveScrypt logo displays.

Text: The live transcription displays full screen when you start transcription. The transcription appears only as speech is detected.

Text + QR: The live transcription displays along with the QR code when you start transcription. The transcription appears only as speech is detected.

QR code: A full screen QR code displays when you start transcription.

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LiveScrypt User Guide Using the web interface

Icon Description

Access the Settings to configure the HDMI output options, audio sources, transcription options, system and network options, and security features.

Reboot the device. Displays when a software update is available.

A headphone volume slider and VU meter appear along the bottom of the touch screen. For more information, see Monitor audio.

Using the web interface

The web interface is a convenient way for you to remotely monitor, configure, and control your LiveScrypt device.

All screens and controls are exactly the same as the touch screen. Simply click and drag to scroll through lists and select menus using a computer and mouse. Using a smart device or a touch-sensitive screen, you can tap and swipe.

Throughout this user guide, follow the instructions to use the touch screen unless the instructions specifically indicate there are alternate steps for the web interface. For an overview of icons and controls on the screen, see Using the touch screen.

The IP address of your LiveScrypt device is needed to use the web interface. As well, the device must be connected to a LAN with access to the Internet. To connect the device to the network, see Connect the network

and power on.

To use the web interface with your LiveScrypt device:

1. Get the IP address of the device. From the touch screen, tap the Settings (gear) icon and select System. Then scroll to the Network section.

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LiveScrypt User Guide Using Epiphan Cloud

2. Enter the IP address of your device into the address bar of your web browser as follows:

http://<IP Address>/admin

3. Select Log In and that's it. You're in!

Alternatively, you can access the web interface from the System menu in Epiphan when you select Remote Web Admin, see Using Epiphan Cloud .

If login credentials are configured for your LiveScrypt device, ask your administrator for the user name and password. See Set the web interface password.

Using Epiphan Cloud

Epiphan Cloud is a cloud-based device management platform that enables remote teams to control, manage, and perform rescue troubleshooting for LiveScrypt devices, as well as Epiphan Pearl systems. You can set up transcription services, start/stop transcription, and configure your LiveScrypt device using Epiphan Cloud.

With a free Epiphan Cloud account, you can:

Setup LiveScrypt transcription services, billing, and monitor monthly usage, see Create an account and

enable transcription services.

Control transcription for a paired LiveScrypt device, see Start, stop, and pause transcription using

Epiphan Cloud.

Preview live transcriptions for individual LiveScrypt devices and monitor the audio VU meter.

Configure the LiveScrypt device settings, including: output options, system and network options, audio options, and transcription options.

Manage archived transcription sessions and download .SRT and .TXT files after the transcription session ends, see Download and delete .SRT and.TXT files.

Reboot the LiveScrypt device.

Access the web interface, see Access system information.

View health statistics on the Devices Dashboard.

Pair and unpair devices, as well as delete devices from your team, see Pair the LiveScrypt device.

The LiveScrypt device's entry in Epiphan Cloud permanently goes offline when you unpair. You must pair the device again to start a new transcription session.

If you pair LiveScrypt again after you have successfully unpaired from Epiphan Cloud, it shows up as a new device in Epiphan Cloud with a new device ID. The previous instance of the device remains permanently offline; however, you can still access transcription .SRT and .TXT files for an offline device instance.

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LiveScrypt User Guide Using Epiphan Cloud

Deleting an offline LiveScrypt device in Epiphan Cloud removes all transcription files associated with that encoder instance.

For more information about Epiphan Cloud, see the Epiphan Cloud online user guide.

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LiveScrypt User Guide About your LiveScrypt device

About your LiveScrypt device

This section will help you get oriented with your LiveScrypt device. For the full product specifications, see

Specifications

Table 2 LiveScrypt front panel descriptions

Label Name Description

Power light Glows when the LiveScrypt is powered on.

Network light Glows when the LiveScrypt has network connectivity.

Transcribe light Glows when LiveScrypt is transcribing.

Touch screen front panel display

SD card slot Unused

USB 3.0 port Unused. Do not connect a web camera or USB microphone to this port.

Used for confidence monitoring, configuration, and for authentication using a 4-digit PIN (if enabled).

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LiveScrypt User Guide About your LiveScrypt device

Label Name Description

3.5 mm audio output jack Audio headphone jack.

Do not insert objects in to the two, pin-sized holes that are located beside the LEDs.

Table 3 LiveScrypt back panel descriptions

Label Name Description

Lock

Power button

Power jack

USB 3.0 ports

HDMI output port

RJ-45 Ethernet

Allows LiveScrypt to be locked to a desk or surface using a laptop lock cable.

Press to toggle LiveScrypt on and off.

If a software shutdown is performed when the toggle switch is in the on position, double press the power button to turn on LiveScrypt.

Plug the power supply in here. The port requires a 12 V DC power source (center-positive). Always use the provided power supply.

Connect a USB web camera (UVC) with embedded audio or a USB (UAC) audio source.

Connect an HDMI monitor or display device, see Connect an external

display for details.

Auto-sensing gigabit Ethernet 10/100/1000 Base-T network port, see

Connect the network and power on.

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LiveScrypt User Guide Install the power button shield

Label Name Description

SDI in

HDMI in

RCA audio in RCA consumer line-level mono audio pair, see Audio inputs.

3.5 mm audio in

XLR/TRS combo jacks

Phantom power light

Connect up to 3G SDI signals for LiveScrypt to use the embedded audio.

Connect HDMI and DVI signals (using an adapter) for LiveScrypt to use the embedded audio.

Stereo plug for mic-level passive or active stereo electret microphones.

Two mono XLR /TRS combo jacks.

Two XLR mic-level (balanced)

Two TRS ¼" professional line-level, +4 dBu (balanced/unbalanced)

Glows when 48 V phantom power is enabled. Phantom power is applied to both XLR audio input ports when enabled, see Enable or

disable phantom power.

WARNING: CoNNeCtING devICes thAt ARe Not desIGNed foR phANtom poWeR WheN phANtom poWeR Is eNAbled foR the tWo XlR poRts CAN seRIously dAmAGe those devICes. AlWAys CheCk the phANtom poWeR led befoRe CoNNeCtING devICes to the XlR poRts.

Install the power button shield

Optionally, you can install the supplied power button shield over the power button to prevent accidentally turning the device off. Once applied, you cannot reposition the power button shield without damaging the adhesive.

Before you begin, clean the area around the power button to remove any dirt or grease.

To install the power button shield:

1. Attach the adhesive to the back of the power button shield. Remove the red adhesive backing and carefully align the lower left corners before pressing firmly.

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LiveScrypt User Guide Create an account and enable transcription services

2. Remove the white adhesive backing and align the tab with the laptop lock keyhole to position the power button shield. Make sure the power button is clearly visible through the round hole before pressing firmly.

3. Press the power button to ensure it functions properly.

Create an account and enable transcription services

To use your LiveScrypt transcription solution, you need an Epiphan Cloud account and a transcription service plan. A valid credit card is required.

Only the Epiphan Cloud account owner can add or modify billing information, plans, and change ownership of the account. A LiveScrypt plan can be setup for individual teams by the owner of that team.

After your LiveScrypt transcription service plan is setup, you can pair your LiveScrypt device to your account and start transcribing, see Pair the LiveScrypt device.

For the current terms and cost for the LiveScrypt live transcription service, go to:

www.epiphan.com/products/livescrypt/

At the time of publishing this guide:

The cost is $9.95 USD per transcription hour with a one hour minimum.

The first five minutes of a transcription session is free. After five minutes, you’re billed a minimum of one hour.

For sessions longer than one hour, additional charges at the rate of $9.95 USD per transcription hour applies. For example, a session that is 61 minutes long is billed for two transcription hours.

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LiveScrypt User Guide Connect the network and power on

Your credit card is charged once at the end of the 30-day billing cycle. The billing cycle begins the date credit card information was added to your account to enable the LiveScrypt transcription service for a team.

To create an account and enable transcription services:

1. Using your web browser, login to Epiphan Cloud at: https://go.epiphan.cloud

The first time you login to Epiphan Cloud at go.epiphan.cloud, you can choose to authenticate using either a Facebook account, a Google account, or using an email and password. Your Epiphan Cloud account is associated with your login method, so make sure you login using the same method each time. A new Epiphan Cloud account gets created if you authenticate using a different login method.

2. Click Settings > Billing and Usage in the side navigation panel, then select Add billing information on the Billing and Usage page.

3. Enter your billing and credit card information in the pop up window. When you're done, select Confirm billing.

Connect the network and power on

If your network uses DHCP, then all you need to do is connect the LiveScrypt device to your network using a standard RJ-45 Ethernet cable. An IP address is automatically assigned to the device.

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LiveScrypt User Guide Connect audio sources and check levels

Now you can connect the AC power adapter and power on. The LiveScrypt device should automatically connect

to the network. You will see a device pairing code on the touch screen.

Your network must have access to the Internet for LiveScrypt transcription to work, plus the required network ports must be open with read/write privileges. Contact your IT administrator if you're not sure.

The following network ports must be open with read/write privileges for LiveScrypt to function properly:

Port 22 - SSH used for remote support (TCP).

Port 80 - used by the local web admin page (HTTP).

Port 123 - used for NTP time synchronization (TCP/UDP).

Port 443 - used to communicate with the LiveScrypt cloud transcription service (HTTPS).

For more information about network settings or assigning a static IP address, see System network options.

Connect audio sources and check levels

The LiveScrypt device accepts multiple audio sources from cameras, digital mixers, and microphones. Embedded audio from SDI, HDMI, and USB (UVC) video sources are extracted. A single, combined mono signal is sent to the cloud for transcription.

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LiveScrypt User Guide Connect audio sources and check levels

When connecting USB web cameras and microphones, make sure to use the USB ports on the rear panel of the LiveScrypt device. USB devices must be UVC/UAC compliant

Analog audio inputs:

Two mono XLR/TRS combo jacks, + 4.0 dBu up to 12.3 V RMS (+24 dBu):

XLR mic-level input (balanced), supports +48 V phantom power

¼" TRS professional line-level input (balanced/unbalanced)

One 3.5 mm stereo mic-level input (unbalanced)

Two mono RCA (pair) consumer line-level inputs (-10 dBV)

Phantom power is applied to both XLR ports. Connecting devices that are not designed for phantom power when phantom power is enabled can seriously damage those devices. Always check the phantom power LED before connecting devices to the XLR ports. To enable phantom power, see Enable or disable phantom power.

To connect audio sources and check audio levels:

1. Connect your audio sources to the ports on the rear panel of the LiveScrypt device.

2. Power on the LiveScrypt device, see Connect the network and power on.

3. Test your audio levels (for example, speak into connected microphones). You can monitor the volume in the headphones and using the VU meter on the touch screen, see Monitor audio.

(Optional) From the touch screen, tap Settings and then tap Audio to open the Audio options where you can add gain to the XLR, ¼" TRS, and RCA ports as required. For details about adjusting the audio gain, see Adjust audio gain.

Table 4 Audio gain guidelines

Audio source Input port Gain

Dynamic microphone XLR Add +50 to +60 dB gain to the audio input port.

XLR Add +18 to +40 dB gain to the audio input port.

Electret microphone

3.5 mm Add +6 to +12 dB gain to the audio input port.

Wireless microphone receiver

Condenser microphone with phantom power

XLR Add +18 to +40 dB gain to the audio input port.

3.5 mm Add +6 to +12 dB gain to the audio input port.

XLR Add +40 to +60 dB gain to the audio input port.

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LiveScrypt User Guide Optimize audio performance

Audio source Input port Gain

TRS Add +6 to +12 dB gain to the audio input port.

Mobile phone or other consumer line level device

XLR Add +6 to +12 dB gain to the audio input port.

RCA

TRS Nominal

Nominal

Professional mixer

For technical details about the audio inputs, see Audio inputs.

For tips on how to optimize your audio signal for the best transcription performance, see Optimize audio

performance.

XLR Nominal

RCA Not recommended.

Optimize audio performance

The better your audio source, the better LiveScrypt works. Here are some tips to get the best out of your LiveScrypt device:

Avoid multiple people speaking at the same time or in quick succession one after the other. It takes a moment for LiveScrypt to adjust to each person's voice.

Choose a quality microphone and speak directly into it at a distance of about 6 inches for a good audio signal.

Only connect mixers and microphones to the input ports on the LiveScrypt device that are rated for the compatible audio-level. Avoid adapters to connect mismatched audio signals. For more information, see

Audio inputs.

Some types of microphones are more sensitive and produce a stronger audio signal. Others need a lot of gain. For general guidelines on how much gain to add to an audio signal, see Adjust audio gain.

Avoid placing microphones near sources of noise, like loud fans and air vents. If the environment is unavoidably noisy, consider using a lavalier microphone with a cardioid pickup pattern for better noise rejection.

Check that your audio cables aren't damaged.

Connect an external display

You can connect the HDMI output from the LiveScrypt device to in-room monitors, projectors, and any video processing device that accepts an HDMI signal using a standard HDMI cable. No audio is included in the HDMI

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LiveScrypt User Guide Connect an external display

output. Only the live transcription displays.

The default output is set to display medium-size white text on a black background. You can change the size of the text, as well as change the background color scheme from the Settings using the touch screen.

Display color schemes:

Dark: White text on black background.

Light: Black text on white background.

Green screen (white text): White text on chroma green background.

Green screen (black text): Black text on chroma green background.

Font size options:

Huge

Extra large

Large

Medium (default)

Small

To connect to the HDMI output port and change the default settings:

1. Connect your display device to the HDMI OUT port on the rear panel of the LiveScrypt device.

On the touch screen, tap Settings and then tap Output to open the Output options.

3. Modify the output port options and color schemes.

4. Tap Apply when you're done.

For more details about setting Output port options, see Output display options

To test your settings, an audio device must be connected. The LiveScrypt device must also be connected to the network and be paired to your Epiphan Cloud account with LiveScrypt transcription services setup.

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LiveScrypt User Guide Pair the LiveScrypt device

Pair the LiveScrypt device

You must pair the LiveScrypt device to your Epiphan Cloud team that has transcription services setup before you can use the device for live transcription. You can create a new Epiphan Cloud account the first time you pair your LiveScrypt device or you can set it up in advance, see Create an account and enable transcription services.

The device ID pairing code appears on the touch screen when the device isn't paired.

You can unpair the device using Epiphan Cloud. When you do, the device ID pairing code changes value. The next time you pair the device with Epiphan Cloud, it shows up as a new device in Epiphan Cloud with the new device ID.

Important considerations

The LiveScrypt device's entry in Epiphan Cloud permanently goes offline when you unpair. You must pair the device again to start a new transcription session.

If you pair LiveScrypt again after you have successfully unpaired from Epiphan Cloud, it shows up as a new LiveScrypt device in Epiphan Cloud. The previous instance of the device remains permanently offline.

If you don't see the pairing code on the touch screen and the device isn't currently paired with Epiphan Cloud, you can find the pairing code in the Settings. Tap the gear icon at the bottom right corner of the touch screen and select System. Under the Your device section, use the Device ID as the pairing code.

To pair and unpair the LiveScrypt device:

1. Login to your Epiphan Cloud account at: go.epiphan.cloud

Your default Epiphan Cloud team is automatically selected. Your device is paired to the selected team.

2. Select the LiveScrypt devices icon in the side navigation panel to open the LiveScrypt devices page, and then select Pair device.

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LiveScrypt User Guide Pair the LiveScrypt device

3. On the device pairing page, enter your Device ID pairing code and give your device a name, then select Pair device. Your device appears on the LiveScrypt devices page in Epiphan Cloud when the device is paired.

You can use alphanumerical characters and spaces in the device name; however, we recommend using underscores to separate words instead of spaces. Common character sets for Western and Central European languages, Nordic languages, and Russian should display correctly for the device name in the user interface on the LiveScrypt device. The device name should not include the following special characters: ^ < > / \ ? * : " |

4. To unpair your LiveScrypt device using Epiphan Cloud, select Devices > All devices in the side navigation panel to open the Devices Dashboard and select the three dots in the row for the device you want to unpair.

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LiveScrypt User Guide

5. Select Unpair and confirm your selection when prompted.

Start, stop, and pause transcription using the touch

screen

Start, stop, and pause transcription using the touch screen

Easily start, stop, and pause a transcription session with a simple tap on the LiveScrypt device's touch screen. The time a transcription session is paused is not counted as billable time for the session.

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LiveScrypt User Guide Start, stop, and pause transcription using Epiphan Cloud

The LiveScrypt device must be paired to your Epiphan Cloud team to start a transcription session, see Pair the LiveScrypt device.

To start, stop, and pause transcription from the touch screen:

1. Tap Start to start transcription. The buttons on the header bar change.

2. When you're done, tap the red Stop button in the leftmost corner of the header bar. Or tap the Pause button and then restart the transcription when you're ready.

Start, stop, and pause transcription using Epiphan Cloud

You can remotely start and stop a transcription session directly in Epiphan Cloud from several different places, including the Devices Dashboard, the LiveScrypt devices page, and from a specific device's Settings page. You can pause a session from the device's Settings page in Epiphan Cloud. The time a transcription session is paused is not counted as billable time for the session.

To start, stop, and pause transcription using Epiphan Cloud:

1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud

2. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel. The LiveScrypt devices page opens.

3. In the row for the LiveScrypt device, select Start transcription.

4. Select Stop transcription when you're done.

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LiveScrypt User Guide Monitor audio

5. (Alternative method) To start, stop, and pause transcription from the device Settings in Epiphan Cloud:

a. From the LiveScrypt devices page, select a device name in the list to open the Settings for that

device.

b. Select Start transcription.

c. When you're done, select the red stop icon in the leftmost corner of the header bar. Or select the

pause icon and then restart the transcription when you're ready.

Monitor audio

Audio from all connected sources are combined into a mono signal. There's a 3.5 mm audio jack for monitoring audio on the front panel of the LiveScrypt device. You can plug external speakers or headphones into the 3.5 mm audio jack. The same mono signal is heard in the left and right headphone speakers.

Tap or swipe the headphone volume control on the bottom of the touch screen to adjust your volume.

Increasing the headphone volume to 100% may cause you to hear distortion that is not actually present in the audio signal being sent for transcription. At approximately 75% volume, you hear the nominal audio level in the VU meter at approximately where the green bars change to yellow.

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LiveScrypt User Guide Monitor audio

A mono VU meter on the touch screen shows the audio level of the combined audio signal. The value is displayed in dBFS (decibels relative to full scale). Colored bars represent the audio level. Similar audio VU meters appear in other places, like where you configure the audio gain in the Settings.

To optimize transcription performance and accuracy, the average signal level should register where the green bars change to yellow. Red indicates the audio signal is too loud and excessive peaks are clipped, which introduces distortion. To adjust the gain, see Adjust audio gain.

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LiveScrypt User Guide Output display options

Output display options

You can easily change the look of the output display directly from the touch screen. You can also configure the HDMI output display port settings and the size of the text that appears on the touch screen of your LiveScrypt device using the touch screen, the web interface, or Epiphan Cloud when your LiveScrypt device is paired with your Epiphan Cloud team.

Topics:

Choose the display view

Display QR code

Copy the QR code and session URL

Change the display output port resolution

Change display color scheme and font size

Change the direction of transcription

Change touch screen font size

Choose the display view

You can quickly change what people see on the output display using the touch screen, web interface, or Epiphan Cloud. For instructions on how to access the web interface and Epiphan Cloud, see User interfaces.

The display options are:

None: A plain black screen with the LiveScrypt logo displays.

Text: The live transcription displays full screen when you start transcription. The transcription appears only as speech is detected.

Text + QR: The live transcription displays along with the QR code when you start transcription. The transcription appears only as speech is detected.

QR Code: A full screen QR code displays when you start transcription.

To make other visual changes, like changing the color of the background or the font size, see Transcription

options.

To choose the display view:

1. Using the touch screen or web interface, tap the Display view icon and choose the view you want to display. The selected view is highlighted in blue.

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LiveScrypt User Guide Choose the display view

2. Using Epiphan Cloud, do the following:

a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt

device to open the device Settings.

You can also open the LiveScrypt device settings page from the Devices Dashboard when you click the LiveScrypt device name or click the three dots in the row for the LiveScrypt device and select Settings.

b. From the Settings, select Output. The Output menu opens.

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LiveScrypt User Guide Display QR code

c. In the Layout field, select a layout from the drop-down menu.

Display QR code

It's easy to show a QR code on the HDMI output display port so that people can connect to the live transcription using their favorite browser on their smart device. You can display the QR code using the touch screen, the web interface, or Epiphan Cloud when the device is paired with your Epiphan Cloud team. For instructions on how to access the web interface and Epiphan Cloud, see User interfaces.

The QR code display options are:

Text + QR: The live transcription displays along with the QR code when you start transcription. The transcription appears only as speech is detected.

QR Code: A full screen QR code displays when you start transcription.

To copy the QR code and transcription session URL to provide them to audiences so they can watch the live transcription from a smart device or computer, see Transcription options.

To display the QR code:

1. Using the touch screen or web interface, tap the Display view icon and choose the view you want to display. The selected view is highlighted in blue.

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LiveScrypt User Guide Display QR code

2. Using Epiphan Cloud, do the following:

a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt

device to open the device Settings.

b. From the Settings, select Output. The Output menu opens.

Page 33

LiveScrypt User Guide Copy the QR code and session URL

c. In the Layout field, select a layout from the drop-down menu.

Copy the QR code and session URL

Using Epiphan Cloud, you can copy the QR code and transcription session URL to provide them to audiences so they can watch the live transcription from a smart device or computer.

If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices.

To copy the QR code and session URL using Epiphan Cloud:

1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud

2. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Change the display output port resolution

3. From the Settings, select Output. The Output menu opens.

4. In the Web stream section, select Copy beside the Stream URL or QR code to copy it to your clipboard. Then paste it into your document or email.

Change the display output port resolution

The default resolution of the HDMI display output port should work for most situations; however, you can manually select a resolution using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

To change the display output port resolution:

Page 35

LiveScrypt User Guide Change the display output port resolution

1. Open the device Settings, do one of the following:

Using the touch screen or web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select Output. The Output menu opens.

3. In the Output Video Mode field, select a resolution from the drop-down menu.

4. Select Apply if you're using the touch screen or web interface.

Page 36

LiveScrypt User Guide Change display color scheme and font size

Change display color scheme and font size

You can change the color scheme of the HDMI display output and the transcription font size using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

The default output is set to display medium-size white text on a black background. You can change the size of the text, as well as the background color scheme from the Settings.

Display color schemes:

Dark: White text on black background.

Light: Black text on white background.

Green screen (white text): White text on chroma green background.

Green screen (black text): Black text on chroma green background.

To change the color scheme of the display output and the font size:

1. Open the device Settings, do one of the following:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Change touch screen font size

2. From the Settings, select Output. The Output menu opens.

3. To change the color scheme, select a scheme from the Color scheme drop-down menu.

4. To change the font size, select a size from the Text size drop-down menu.

5. Select Apply if you're using the touch screen or web interface.

Change touch screen font size

You can change the font size of the transcription displayed on the LiveScrypt device's touch screen using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. The default output is set to display medium size white text on a black background.

For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

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LiveScrypt User Guide Change touch screen font size

To change the font size of the transcription displayed on the touch screen:

1. Open the device Settings, do one of the following:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select Output. The Output menu opens.

3. In the Front Screen section, select a size in the Text size drop-down menu.

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LiveScrypt User Guide Change the direction of transcription

4. Select Apply if you're using the touch screen or web interface.

Change the direction of transcription

By default, new lines of transcription start at the top of the screen and move down as new text fills the screen. You can change the direction so that the transcription fills the screen from the bottom and moves upwards using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

Words are written from left to right by default and cannot be changed.

To change the direction the transcription fills the screen:

1. Open the device Settings, do one of the following:

Using the touch screen or web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select Output. The Output menu opens.

3. In the Text appears from field, select an option from the drop-down menu.

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LiveScrypt User Guide Change the direction of transcription

4. Select Apply if you're using the touch screen or web interface.

Page 41

LiveScrypt User Guide Transcription options

Transcription options

You can setup transcription options using the touch screen, the web interface, and in Epiphan Cloud when your LiveScrypt device is paired.

Topics:

Change the language

Enable punctuation and profanity filter

Enter an NAICS code

Clear transcription from the display

Download and delete .SRT and.TXT files

To start, stop, and pause transcription, see Start, stop, and pause transcription using the touch screen or Start,

stop, and pause transcription using Epiphan Cloud.

Change the language

English (US) is set as the default language for transcription. This means that English speech is recognized and transcribed. You can change the transcription language using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

LiveScrypt supports Google Cloud's language set for the basic ASR speech recognition model. For a comprehensive list, see https://cloud.google.com/speech-to-text/docs/languages.

Changes do not take effect while transcription is in progress. You must stop or pause transcription, and then restart transcription to see the changes.

To change the language:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Enable punctuation and profanity filter

2. From the Settings, select Transcription. The Transcription menu opens.

3. In the Language field, select your language from the drop-down menu.

4. Select Apply if you're using the touch screen or web interface.

Enable punctuation and profanity filter

Automatic punctuation and the profanity filter are enabled by default. You can turn the punctuation and profanity filter options on and off from the touch screen, the web interface, or using Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

The profanity filter replaces profane words with asterisks, for example: b***

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LiveScrypt User Guide Enable punctuation and profanity filter

Changes do not take effect while transcription is in progress. You must stop or pause transcription, and then restart transcription to see the changes.

To turn punctuation and the profanity filter on or off:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select Transcription. The Transcription menu opens.

3. Toggle the Punctuation and Profanity filter switches On or Off. In Epiphan Cloud, check the appropriate check boxes.

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LiveScrypt User Guide Enter an NAICS code

4. Select Apply if you're using the touch screen or web interface.

Enter an NAICS code

North American Industry Classification System (NAICS) codes are industry-specific language libraries, for example: aerospace (33641) or agriculture (115). LiveScrypt supports NAICS codes to augment transcription.

You can enter an NAICS code using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

To enter an NAICS code:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select Transcription. The Transcription menu opens.

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LiveScrypt User Guide Clear transcription from the display

3. In the NAICS code field, enter the code using a keyboard.

4. Select Apply if you're using the touch screen or web interface.

Clear transcription from the display

You can clear the content of the current transcription session from the display without stopping or pausing the session. All previously transcribed text is cleared from the touch screen and the HDMI output display port. You can only clear the transcription for a session that's currently active.

Clearing the session does not delete the transcribed content from the .SRT or the .TXT file for that session. Those files retain the full transcription of the whole session.

You can clear the transcription for a session using the touch screen, the web interface, or Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

To clear the transcription from the display for an active session:

1. Using the touch screen and web interface, tap the Clear icon that appears along the bottom of the touch screen and select Yes, clear it.

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LiveScrypt User Guide Clear transcription from the display

2. Using Epiphan Cloud, do the following:

a. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt

device to open the device Settings.

Page 47

LiveScrypt User Guide Download and delete .SRT and.TXT files

b. From the Settings, select Clear in the bottom right corner of the display area.

Download and delete .SRT and.TXT files

You can access .SRT and .TXT transcription files for the sessions associated with a device as often as you like using Epiphan Cloud. Download transcription files or delete them from the Sessions tab on the Settings page for a paired LiveScrypt device.

If the LiveScrypt device is unpaired and permanently offline, it won't appear in the list of LiveScrypt devices. You can no longer access the .SRT or .TXT transcription files associated with that device.

To download or delete .SRT and .TXT files in Epiphan Cloud:

1. Login to your Epiphan Cloud account at: https://go.epiphan.cloud

2. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to open the device Settings.

3. From the Settings, select the Sessions menu to see a list of the transcription sessions for that device.

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LiveScrypt User Guide Download and delete .SRT and.TXT files

4. To download a transcription file, select the blue download button for the file you want to download and follow the prompts.

5. To delete a transcription file, select the trash can icon at the far right of that row and confirm when prompted.

Transcription files are permanently removed if you delete a session in Epiphan Cloud or delete a paired instance of your LiveScrypt device from Epiphan Cloud. To learn more about Epiphan Cloud, see the Epiphan Cloud online user guide.

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LiveScrypt User Guide Audio options

Audio options

If you went through the Get started section, you already have a basic setup with some audio sources connected to the LiveScrypt device. This section contains additional information and audio options you can setup using the touch screen, the web interface, and Epiphan Cloud when your LiveScrypt device is paired with your Epiphan Cloud team.

Topics:

Enable or disable phantom power

Adjust audio gain

Mute audio

Assign audio sources to an input

For information about monitoring audio, see Monitor audio.

Adjust audio gain

Having the right amount of gain applied to your microphone or other type of audio source optimizes the performance of the transcription. You can adjust the gain for XLR, ¼" TRS, RCA, and 3.5 mm inputs using the touch screen, web interface, and Epiphan Cloud when your LiveScrypt device is paired with your Epiphan Cloud team.

The amount of gain you need to add depends on the strength of the original audio signal. Adjusting the Input Gain affects the volume of the audio that's sent to the cloud for transcription and what you hear in the headphone jack.

Be aware that excessive amounts of gain increases the noise that may already be present in the audio signal, which can affect the accuracy of transcription.

The following table offers some guidelines for adjusting the gain at the various audio input ports on the LiveScrypt device for common types of audio input devices. Add the suggested gain to the audio input to get an average signal to register at a nominal level in the VU meter (i.e. where the green bars change to yellow).

Table 5 Audio input port gain guidelines

Audio source Input port Gain

Dynamic microphone XLR Add +50 to +60 dB gain to the audio input port.

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LiveScrypt User Guide Adjust audio gain

Audio source Input port Gain

XLR Add +18 to +40 dB gain to the audio input port.

Electret microphone

3.5 mm Add +6 to +12 dB gain to the audio input port.

Wireless microphone receiver

Condenser microphone with phantom power

XLR Add +18 to +40 dB gain to the audio input port.

3.5 mm Add +6 to +12 dB gain to the audio input port.

XLR Add +40 to +60 dB gain to the audio input port.

TRS Add +6 to +12 dB gain to the audio input port.

Mobile phone or other consumer line level device

XLR Add +6 to +12 dB gain to the audio input port.

RCA

Nominal

TRS Nominal

Professional mixer

XLR Nominal

RCA Not recommended.

To avoid unwanted signal noise on the RCA ports, we recommend adding no more than 12dB of gain to the RCA ports or when

RCA/3.5 mm is used.

Ensure the audio input source is connected to an analog audio input port on the LiveScrypt device before proceeding. Gain is added to both the RCA and 3.5 mm inputs if the audio mode is set to RCA + 3.5 mm. For information about setting the audio input mode, see Assign audio sources to an input.

To adjust the gain for an audio source:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Adjust audio gain

2. From the Settings, select Audio. The Audio menu opens.

3. Select a value from the Gain drop-down menu for the audio source.

4. Select Apply if you're using the touch screen or web interface.

Page 52

LiveScrypt User Guide Enable or disable phantom power

Enable or disable phantom power

Phantom power is not enabled on the XLR audio input ports by default on LiveScrypt. You can enable 48 V Phantom power for the two XLR ports using the touch screen, the web interface, and Epiphan Cloud when the LiveScrypt device is paired with your Epiphan Cloud team.

When phantom power is enabled:

48 V phantom power is applied to both XLR port 1 and XLR port 2.

The phantom power LED beside the XLR/TRS combo jacks on the rear panel of LiveScrypt is solid on.

Phantom power is not applied to the ¼" TRS inputs of the combo jacks.

Connecting devices that are not designed for phantom power when phantom power is enabled for the two XLR ports can seriously damage those devices. Always check the phantom power LED before connecting devices to the XLR ports. A direct box can be used to provide the correct mic-level signal to the XLR port and offers some isolation protection in case of accidental exposure to 48 V phantom power.

To enable or disable phantom power:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

Page 53

LiveScrypt User Guide Mute audio

2. From the Settings, select Audio. The Audio menu opens.

3. Toggle the Phantom power 48V switch On or Off for the audio source.

4. Select Apply if you're using the touch screen or web interface.

Mute audio

You can mute any audio input source using the touch screen, the web interface, and Epiphan Cloud when LiveScrypt is paired with your Epiphan Cloud team.

The RCA and 3.5 mm audio input ports share internal audio processing resources. Muting an audio input that shares internal resources mutes all the associated audio sources. To associate audio sources to RCA/3.5 mm Audio, see Assign audio sources to an input.

To mute an audio source:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Mute audio

2. From the Settings, select Audio. The Audio menu opens.

3. Toggle the Mute switch On or Off for the audio source.

4. Select Apply if you're using the touch screen or web interface.

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LiveScrypt User Guide Assign audio sources to an input

Assign audio sources to an input

Some audio input ports on your LiveScrypt device share internal audio processing resources and are listed together in the user interface.

The audio sources that share resources are:

RCA (left and right ports)

3.5 mm (stereo port)

In the user interface, both the RCA and 3.5 mm audio sources appear under the label RCA/3.5 mm Audio and both sources are enabled at their input ports by default. You can change that using the touch screen, the web interface, and Epiphan Cloud when your LiveScrypt device is paired with your Epiphan Cloud team.

Choosing one audio source for the shared input disables the other audio source. This means that when you add gain to RCA/3.5 mm Audio, only the audio source you assign to RCA/3.5 mm Audio has gain applied and is activated at the input port. The other port is disabled.

To avoid unwanted signal noise on the RCA ports, we recommend adding no more than 12dB of gain when RCA or XLR+3.5mm is selected.

To assign the audio source to an input:

1. Open the device Settings:

Using the touch screen and web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

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LiveScrypt User Guide Assign audio sources to an input

2. From the Settings, select Audio. The Audio menu opens.

3. For the RCA/3.5 mm Audio source, select the audio source option from the Input drop-down menu.

4. Select Apply if you're using the touch screen or web interface.

Page 57

LiveScrypt User Guide System network options

System network options

If you went through the Get started section, you should already be connected to the network. This section describes the network and system options available from the touch screen, the web interface, and Epiphan Cloud when your LiveScrypt device is paired.

Topics:

Network ports used by LiveScrypt

Access system information

Rename the LiveScrypt device

Turn DHCP on or off

Set up a static IP address

Set the date, time, and zone

Setup local NTP or another synchronization server

Network ports used by LiveScrypt

Do not block IP traffic over the default outgoing and incoming network ports that the LiveScrypt device uses. For LiveScrypt to operate properly, make sure your firewall is configured to open the following ports for read/write privileges. Blocking a port will cause the service that uses that port to fail.

Outbound ports:

HTTP Port 80 - used by the local web admin page.

HTTPS port 443 - used to communicate with the LiveScrypt cloud transcription service.

Incoming ports:

TCP port 22 - SSH used for remote support.

TCP/UDP port 123 - used for NTP time synchronization.

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LiveScrypt User Guide Access system information

Access system information

In the LiveScrypt device settings, you can access system information from the touch screen, the web interface, or using Epiphan Cloud when the device is paired with your Epiphan Cloud team.

The following table lists and describes the system information you can access.

Table 6 System information accessed from the touch screen and web interface

Item Description

A name for this LiveScrypt device is displayed. You assign the

Device name

Serial number The manufacturer's serial number is displayed.

device a name when you pair the device with your Epiphan Cloud team.

Device ID

Firmware version The firmware version of the LiveScrypt device is displayed.

Network settings

Date and time

For Epiphan Cloud, only a subset of system parameters are displayed. You can also select Remote Web Admin to access the web interface from Epiphan Cloud.

This is the device ID that is also the pairing code that is used to pair this LiveScrypt device with your Epiphan Cloud team.

This section displays the MAC address, IP address, network mask, default gateway, and includes settings to enable DHCP or set a static IP address for the LiveScrypt device. See Turn DHCP

on or off.

This section contains settings for the time zone, date and time, NTP server, and other time synchronization protocol settings.

This procedure applies to all three interfaces. For instructions on how to access the web interface or Epiphan Cloud, see User interfaces.

To access system information:

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LiveScrypt User Guide Access system information

1. Open the device Settings, do one of the following:

Using the touch screen or web interface, select Settings .

b. Using Epiphan Cloud, select the LiveScrypt devices icon in the side navigation panel, and then

select a LiveScrypt device to open the device Settings.

2. From the Settings, select System to open the System menu.

3. Use the scroll bar to navigate the menu.

Page 60

LiveScrypt User Guide Rename the LiveScrypt device

Rename the LiveScrypt device

In the LiveScrypt device settings, you can access system information and view the device name using the touch screen, the web interface, or Epiphan Cloud when the device is paired with your Epiphan Cloud team.

When you pair the device to your Epiphan Cloud account, you can assign the device a unique name using alphanumerical characters and spaces. You can change the name of your LiveScrypt device at any time from the device's settings page in Epiphan Cloud. For instructions on how to access Epiphan Cloud, see User interfaces.

To change the LiveScrypt device name using Epiphan Cloud:

1. Select the LiveScrypt devices icon in the side navigation panel, and then select a LiveScrypt device to open the device Settings.

2. At the top of the page, select the device name that appears in the header bar and enter a new name.

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LiveScrypt User Guide Rename the LiveScrypt device

3. Click outside the device name field to save the changes.

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LiveScrypt User Guide Turn DHCP on or off

Turn DHCP on or off

In the LiveScrypt device settings, you can turn DHCP on or off. If your network uses a DHCP server to identify devices that are connected to the network, then the LiveScrypt device dynamically obtains an IP address when you power on the device. The network mask and default gateway are also obtained automatically from the network client. DHCP is enabled by default.

This procedure applies to the touch screen and web interface. For instructions on how to access the web interface, see Using the web interface.

To turn DHCP on or off:

Select Settings , and then select System to open the System menu.

2. In the Network section, toggle the DHCP switch on or off.

3. Select Apply.

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LiveScrypt User Guide Set up a static IP address

Set up a static IP address

If your network doesn't use a DHCP server to dynamically identify devices connected to the network, you can manually assign the LiveScrypt device a static IP address and set the network mask, default gateway, and DNS server values using the touch screen or web interface. Only IPv4 addresses are supported. LiveScrypt does not support IPv6.

Table 7 Static IP Address Fields

Label Description

Obtain a static IP address to assign the LiveScrypt device from your network

IP Address

Network Mask

Default gateway

administrator. Only IPv4 addresses are supported. LiveScrypt does not support IPv6 addresses.

Also called the subnet mask, this value denotes a range of IP addresses. Obtain this from your network administrator, from another computer on the same subnet, or calculate the value using an online subnet calculator.

The network node that serves as an access point to the rest of the network. This value cannot be blank unless you are using DCHP. Specify the system’s IP address if you don’t have a default gateway on your network.

The domain name system server (DNS server) translates human-readable hostnames

DNS Server

This procedure applies to the touch screen and web interface. For instructions on how to access the web interface, see Using the web interface.

To set up a static IP address:

Select Settings and then select System to open the System menu.

2. In the Network section, toggle the DHCP switch off.

into corresponding IP addresses. Specify the system’s IP address if you don’t have a DNS server on your network. This value cannot be blank unless you are using DHCP.

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LiveScrypt User Guide Set up a static IP address

3. Enter a static IPv4 address in the IP address field. You can also add or modify the Network mask, Default gateway, and DNS server values.

The default gateway and DNS Server fields cannot be left blank. If you do not have a default gateway or a DNS server for your network, enter the static IP address in those fields.

4. Select Apply and reboot if prompted.

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LiveScrypt User Guide Set the date, time, and zone

Set the date, time, and zone

The LiveScrypt device's date and time are used for the transcription files when they're archived. You can set the date, time, and time zone for your device using the touch screen and the web interface. For instructions on how to access the web interface, see Using the web interface.

To set the date, time, and zone for the LiveScrypt device:

Using the touch screen or web interface, select Settings .

2. From the Settings menu, select System to open the System menu.

3. Scroll to the Date and time section and do the following:

a. In the Time Zone field, select a time zone from the drop-down menu.

b. In the Time field, enter the time using the format hh:mm:ss.

c. In the Date field, enter the date using the format yyyy-mm-dd.

4. Select Apply.

Page 66

LiveScrypt User Guide Setup local NTP or another synchronization server

Setup local NTP or another synchronization server

The LiveScrypt device is setup to use a web NTP server for time synchronization by default. You can select a different synchronization protocol, enter a different server URL, or setup the LiveScrypt device to get it's time synchronization from a local NTP server using the touch screen and the web interface. The device supports NTP, PTPV1, and RDATE protocols. For instructions on how to access the web interface, see Using the web interface.

To setup the synchronization server for the LiveScrypt device:

Using the touch screen or web interface, select Settings .

2. From the Settings, select System to open the System menu.

3. Scroll to the Date and time section and do any of the following:

a. To enable using the local NTP server, toggle the Enable local NTP server switch On.

b. To disable time synchronization, toggle the Enable time synchronization switch Off.

c. To change the time server protocol, select a different one in the Protocol field.

d. To change the time server URL, enter a new one in the Server IP address field.

4. Select Apply.

Page 67

LiveScrypt User Guide Security options

Security options

LiveScrypt offers some security features to keep your device safe. Be sure to record passwords in a safe location.

Set touch screen PIN and lock

Set the web interface password

Set touch screen PIN and lock

To protect your LiveScrypt device from unauthorized access, you can set a 4-character PIN security code and lock the touch screen using the touch screen and web interface. By default, a PIN is not set.

When locked, users must enter the four-digit PIN to unlock the touch screen to access the LiveScrypt device. Once unlocked, the touch screen remains unlocked and the password is reset to none. Simply repeat the procedure the next time you want to lock the touch screen.

You can use the web interface and Epiphan Cloud to configure and control the LiveScrypt device while the touch screen is locked. Using the web interface, you can even change the PIN while the touch screen is locked - just in case the PIN is forgotten.

To configure a 4-character PIN and lock the touch screen using the touch screen and web interface:

Select Settings to open the device Settings and then select Security. The Security menu opens.

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LiveScrypt User Guide Set touch screen PIN and lock

2. Enter up to four characters in the PIN code field. Alphanumeric characters, spaces, and special characters are supported.

3. Do one of the following:

a. Select Apply to save the password.

b. Select Lock touch screen and confirm Yes, lock it to immediately apply the 4-character PIN and

lock the touch screen.

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LiveScrypt User Guide Set the web interface password

Set the web interface password

When you login to the web interface for the first time, the default user name is admin and no password is assigned. Just enter admin and leave the password field blank. For higher security, we recommend that you assign a password using the touch screen or web interface as soon as possible.

Passwords are case sensitive and can use all alphanumeric keys in the ASCII range. Passwords can be up to 255 characters long, but should not include any spaces. Contact your system administrator for your organization’s specific password requirements.

To set or change the password:

Select Settings to open the device Settings and then select Security. The Security menu opens.

2. Enter a password in the Password field using alpha-numeric characters.

3. Select Apply.

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LiveScrypt User Guide Billing and storage

Billing and storage

You can modify your billing information, view usage, and content storage options using Epiphan Cloud.

Topics:

Managing your account and changing your plan

Display QR code

Managing your account and changing your plan

When you first sign up for an Epiphan Cloud account, you're automatically assigned a default team. To use LiveScrypt transcription services, you need to sign up for the LiveScrypt transcription service. For instructions to access your account and set up services, see Create an account and enable transcription services.

In Epiphan Cloud, you can see the plan that's associated with your team on your team's Billing page.

Only the Epiphan Cloud account owner can add or modify billing information, plans, and change ownership of the account. A LiveScrypt plan can be setup for individual teams by the owner of that team.

At the time of publishing this guide:

The cost is $9.95 USD per transcription hour with a one hour minimum.

The first five minutes of a transcription session is free. After five minutes, you’re billed a minimum of one hour.

For sessions longer than one hour, additional charges at the rate of $9.95 USD per transcription hour applies. For example, a session that is 61 minutes long is billed for two transcription hours.

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LiveScrypt User Guide Storage and managing your footage

For the current terms and cost for the LiveScrypt live transcription service, go to:

https://www.epiphan.com/products/livescrypt/

You can create multiple teams and assign them different services. Each team is billed separately. Transcription services are tracked per team and charged monthly to the credit card information that was provided when you assigned the service to the team. It can take up to 24 hours for a charge to be processed and appear in your team's usage and billing.

Only the owner of a team can change the team's services and billing information, or transfer ownership of the team to another team member. When you transfer ownership of a team to another team member, you have the option to transfer the billing information as well. However, the current billing information will continue to be used until such time as the new owner accepts the transfer of the team and billing information. To change plans or transfer a team, see the Epiphan Cloud user guide.

Deleting a team cancels the service assigned to that team. When a team is deleted, a final charge is made to the credit card specified in the billing information for that team if there happens to be any outstanding charges.

Storage and managing your footage

LiveScrypt transcription services performs transcription in the cloud. You can access the transcription files at any time to ensure you don't lose important content.

We recommend regularly downloading your transcription files or renaming them for easier retrieval. For details on how to download .SRT and .TXT files, see Download and delete .SRT and.TXT files.

Transcription files remain a part of a team's assets until you decide to delete them.

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LiveScrypt User Guide Troubleshooting and support

Troubleshooting and support

Your LiveScrypt device comes with a one-year complimentary support plan starting one year from the original product shipment date. You can purchase a 2-year extended support plan from Epiphan Video for a total of three years of product support from the original product shipment date:

SupportPlan offers a 2-year support extension

SupportPlan+ offers a 2-year support extension plus remote troubleshooting support

For more information about service plans, see www.epiphan.com/supportplan.

Before you contact Epiphan support, check the troubleshooting topic:

Troubleshooting Quick Reference

Power down and system restart

To contact Epiphan support:

Email: [email protected]

Online chat: www.epiphan.com/support (Monday to Friday between 9am and 5pm Eastern)

Call: 1-877-599-6581 / 613-599-6581

Remote troubleshooting support allows the Epiphan support team access to your LiveScrypt device to do things like reset lost admin passwords. No private information is sent to Epiphan maintenance servers during a remote session.

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LiveScrypt User Guide Troubleshooting Quick Reference

Troubleshooting Quick Reference

Use the follow quick reference table for help if you are experiencing problems or unexpected behavior from LiveScrypt.

Table 8 Troubleshooting Quick Reference

Problem Action(s) to Resolve

Verify that you are using the correct audio input , see Audio

inputs.

Check if there are any bars registering audio in the audio meter,

No sound is coming from an audio source.

see Monitor audio.

Check the touch screen interface for audio monitoring or use the

3.5 mm audio jack on the front of the LiveScrypt device to verify audio, see Monitor audio.

There's no audio from my SD SDI source.

I can't hear the audio in my headphones.

The attached monitor is not recognized.

There's noticeable delay in the headphones.

LiveScrypt doesn't boot up when powered on.

System is not starting up correctly.

Embedded audio from sd-SDI sources are not supported. Change your SDI source to use a different resolution up to 3G.

This might be a gain issue due to the type of audio source you're using. See Adjust audio gain for recommended gain to add for various types of audio sources.

Legacy Ubuntu systems have poor support for HDMI 2.0 and don't recognize a monitor being plugged into the LiveScrypt device. Try plugging the monitor into the device before you turn the LiveScrypt device on.

It's normal for there to be a slight delay due to the audio signal being processed by the LiveScrypt device.

Confirm that the power cable is connected to a working power source. If LiveScrypt is still not powering up, remove any HDMI cables connected to the output ports and try again. If you're still unable to power up, contact Epiphan support.

Ensure there are no USB sticks inserted into the USB ports during power up. They may be conflicting with the internal hard drive, causing an unexpected behavior.

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LiveScrypt User Guide View network diagnostics

View network diagnostics

From the System menu using the touch screen and web interface, you can view network diagnostics for your LiveScrypt device to help you troubleshoot connection issues. Diagnostics include:

If the network cable is connected.

Can the DNS be resolved.

Internet connection (HTTP/HTTPS) status.

Remote login connection status.

Epiphan Cloud connection status.

To view the network diagnostics:

Using the touch screen and web interface, select Settings .

2. From the Settings, select System. The System menu opens.

3. In the Network section, select network diagnostics.

4. (Optional) Select Refresh to refresh the diagnostics.

Power down and system restart

You can power down and restart the LiveScrypt device using the power button located on the rear panel.

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LiveScrypt User Guide Power down and system restart

Alternatively, you can reboot the LiveScrypt device from the LiveScrypt device Settings page in Epiphan Cloud.

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LiveScrypt User Guide Specifications

Specifications

Topics include:

Audio inputs

Vesa mounting the device

Tech specs

Audio inputs

Audio from all inputs are combined into a single mono signal that's sent to the LiveScrypt transcription service in the cloud. The following table lists the sources of audio you can connect to the LiveScrypt device:

Table 9 LiveScrypt Audio Input Sources

Input port Qty Details

SDI

1 Linear PCM audio/video input. Supports up to 3G-SDI signals.

HDMI™ 2

USB 3.0 2

RCA

3.5 mm

XLR

Connecting devices that are not designed for phantom power when phantom power is enabled on the XLR ports can seriously damage those devices. Always check the phantom power LED before connecting devices to the XLR ports. A direct box can be used to provide the correct mic-level signal to the XLR port and offers some isolation protection in case of accidental exposure to 48 V phantom power.

Linear PCM audio/video input, non-HDCP protected. DVI-I (using an adapter) is single link.

Linear PCM audio/video inputs on the rear panel accept non-HDCP protected content. Use to connect a single UAC or UVC device, such as a USB microphone or a web camera.

RCA consumer line-level audio inputs function as a mono pair (-10 dBV).

Mic-level input to connect a passive or active stereo electret microphone (unbalanced)

Combo XLR/TRS audio inputs operate as individual mono inputs.

XLR inputs accept balanced and unbalanced, mic level and professional line level signals with a maximum of up to 12.3 V +24 dBu.

Mic-level (balanced) inputs supply optional 48 V phantom power across both XLR ports. See Enable or disable phantom power.

RMS

¼" TRS

2 Combo XLR/TRS audio inputs operate as individual mono inputs.

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LiveScrypt User Guide Vesa mounting the device

Input port Qty Details

The ¼" TRS inputs accept balanced and unbalanced, pro line level signals (+4.0 dBu) up to to 12.3 V

SD-SDI audio is not supported

RCA/3.5 mm includes audio signals from the RCA audio pair and the 3.5 mm stereo audio inputs by default. You can disable one or the other using the touch screen, the web interface, or Epiphan Cloud when your LiveScrypt device is paired to your Epiphan team, see Assign audio sources to an input.

You cannot use both XLR audio inputs and the ¼" TRS audio inputs at the same time.

RMS

, +24 dBu.

Vesa mounting the device

The rear panel of LiveScrypt has vesa mounting holes to fit a standard, 75mm × 75mm vesa mount. Use four M4 screws with a maximum length of 5mm to mount the plate to the rear panel of LiveScrypt.

Do not insert screws longer than the recommended 5mm. Using longer screws can damage the device.

Tech specs

The input and output connectors are listed for LiveScrypt.

For the most up-to-date product specifications and information, go to www.epiphan.com/LiveScrypt.

Table 10 Specifications for LiveScrypt

(1) 3G-SDI

Video inputs

Local video inputs

Connectors

(2) HDMI™ 1.4a

(1) USB 3.0 (UVC) - rear panel

(2) HDMI type A (female)

(1) BNC (female)

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LiveScrypt User Guide Tech specs

(2) USB-A (female) - rear panel

(1) RJ-45 (female)

Standard resolutions PAL, PAL wide, NTSC, NTSC wide

Resolution range 640×480 to 1920×1200

Frame rate Up to 60 fps

Audio inputs

Maximum cable length for 3G SDI

Maximum cable length for USB 3.0

Analog audio inputs

Connectors

Digital audio inputs

300 ft

6 ft

(2) XLR mic level/pro line level (+4.0 dBu) up to

RMS

12.3 V mono) - Phantom optional

(2) 1/4" TRS pro line level (+4.0 dBu) up to to 12.3 VRMS, +24 dBu (balanced/unbalanced, mono)

(1) RCA consumer line level (-10 dBV) mono pair

(1) 3.5 mm stereo input for electret microphones (unbalanced) converted to mono

(2) XLR/TRS combo jacks (female)

(2) RCA (female)

(1) 3.5 mm (female) - rear panel

(1) SDI

(2) HDMI

, +24 dBu (balanced/unbalanced,

(2) USB (rear panel)

(2) HDMI type A (female)

Connectors

Gain control 0 dB to +60 dB (dependent on audio port type)

Mute Yes

(1) BNC (female)

(2) USB-A (female) - rear panel

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LiveScrypt User Guide Tech specs

Signal types (1) HDMI 1.4a

Connectors (1) HDMI

Video output

Resolution ranges Confidence monitoring: 480p to 1920×1200p

Frame rate Up to 60 fps

Audio output Analog audio output (1) 3.5 mm stereo headphone jack - front panel

Google's supported basic ASR speech

Languages

recognition languages:

https://cloud.google.com/speech-totext/docs/languages

Transcription

Communication

Confidence monitor, administration, and control interface

Transcription file formats SRT, TXT

Profanity filter Yes (optional)

Punctuation Yes (optional)

NAICS codes Yes (optional)

USB standards

Ethernet host port (1) RJ-45 (female)

Ethernet data rate

Protocols DHCP, HTTP, HTTPS

Touch screen

Web interface

USB 1.1, USB 2.0, and USB 3.0

HDCP compliant

10/100/1000 Base-T, half/full duplex with autodetect

7 inch touch screen monitor (built in) resolution: 800x480.

Built-in touch screen for confidence monitoring, configuration, and control.

Remote web-based user interface to access the same configuration and controls as the touch screen.

Security

Cloud-based device management and control

Epiphan Cloud

4-digit PIN PIN protected touch screen access (optional)

Password protected web access

portal that lets users manage and operate their LiveScrypt devices, as well as other Epiphan devices.

Password protected web interface and secure Epiphan Cloud remote access.

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LiveScrypt User Guide Tech specs

General

Regulatory compliance

Power supply

Input power rating

Operating temperature 32° to 104° F (0° to 40° Celsius)

Cooling Fan air flow: Left to right

Enclosure Metal

Form factor Portable desktop model. VESA mountable

Dimensions (W × D × H)

Weight 3.8 lbs (1.7 kg)

FCC compliance: Part 15

CE compliance:

Directive 2014/30/EU - Electromagnetic Compatibility

Directive 2014/35/EU - Low Voltage Directive

External: 1.5 A, 100-240 VAC, 50 to 60 Hz (60W);

1.3 A, 100-240 VAC, 50 to 60 Hz (84W)

12 VDC, 5.0 A (maximum / 60W PSU); 12 VDC,

7.0 A (maximum / 84W PSU)

10 1/4" × 6 3/4" × 2 3/8" (261 mm × 172 mm × 60 mm)

Directive 2011/65/EU - RoHS

Time synchronization NTP, PTPV1, RDATE

Country of origin Made in Taiwan

¹HDCP compliant.

For extracting embedded audio.

SD-SDI audio is not supported.

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Software license

ATTENTION: THE SOFTWARE AND DOCUMENTATION PROVIDED UNDER THIS AGREEMENT ARE BEING LICENSED TO YOU BY EPIPHAN SYSTEMS INC. ("LICENSOR") AND ARE NOT BEING SOLD. THIS AGREEMENT CONTAINS LIMITATIONS ON REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, AND LIABILITIES THAT ARE APPLICABLE TO THE SOFTWARE AND DOCUMENTATION.

Epiphan Systems Inc.

Software License

IMPORTANT: BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE AND DOCUMENTATION, PLEASE CAREFULLY READ THIS AGREEMENT WHICH CONTAINS THE TERMS AND CONDITIONS UNDER WHICH YOU ARE ACQUIRING A LICENSE TO USE THE SOFTWARE AND DOCUMENTATION. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT PLEASE DO NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE AND DOCUMENTATION AND PROMPTLY RETURN OR DESTROY THE SOFTWARE AND DOCUMENTATION. IF YOU DOWNLOAD, INSTALL, OR USE THE SOFTWARE AND/OR DOCUMENTATION, YOU WILL HAVE ACCEPTED AND AGREED TO THESE TERMS AND CONDITIONS. THE SOFTWARE, HARDWARE AND DOCUMENTATION ARE ALSO PROTECTED BY COPYRIGHT LAWS AND INTERNATIONAL COPYRIGHT TREATIES, AS WELL AS OTHER INTELLECTUAL PROPERTY LAWS. IF YOU ARE AN AGENT OR EMPLOYEE OF AN ENTITY, YOU REPRESENT AND WARRANT THAT (I) THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS DULY AUTHORIZED TO ACCEPT THIS AGREEMENT ON SUCH ENTITY'S BEHALF AND TO BIND SUCH ENTITY, AND (II) SUCH ENTITY HAS FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS AGREEMENT AND PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT.

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Software specified in Your Order and to use the Software functions specified in Your Order solely for operation on the Epiphan Hardware Products for which such Software has been designed as specified in the Documentation for such Software. If the number of copies of Software is not specified in Your Order, then the number of copies shall be a reasonable number of copies. You acknowledge and agree that the ability to use certain Software functions is controlled by a Licensing Key and that You will not be able to use such functions unless You have paid the applicable fees charged by Epiphan for the right to use such functions and to receive a Licensing Key to enable such functions. For functions that are controlled by a Licensing String You shall only use that Licensing String with the copy of the Software for which it was issued and You shall not use that copy of the Licensing String with any other copies of the Software that You may have or make. All copies of the Software made by You shall include all trademarks, copyright notices, restricted rights legends, proprietary markings and the like exactly as they appear on the copy of the Software originally provided to You. No other rights in the Software or Documentation are granted to You.

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7. Term and Termination: This Agreement shall continue for as long as You use the Software, however, it may be terminated sooner as provided in this Section 7. You may terminate this Agreement by destroying all copies of the Software and Documentation under Your control and providing certification of such destruction to Licensor or by returning the Software to Licensor. Licensor may terminate this Agreement immediately by providing You with written notice if: (a) You are in material breach of any provision of this Agreement, which breach, if capable of being cured, is not cured within thirty (30) days after Licensor gives You written notice thereof; or (b) You have committed a non-curable

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material breach of this Agreement. Upon termination You shall destroy all copies of the Software and Documentation. In addition to this Section, the Sections entitled Definitions, Disclaimer of Warranties, Limitation of Liability, Title, Indemnities, High-Risk Activities, Intellectual Property, and General shall continue in force even after any termination of this Agreement. No termination of this Agreement will entitle You to a refund of any amounts paid by You to Licensor or any reseller or distributor or affect any obligations You may have to pay any outstanding amounts owing to Licensor or any reseller or distributor. Upon any termination of this Agreement, Your license to the Software and Documentation will terminate and You shall destroy all copies of the Software and Documentation under Your control and certify such destruction to Licensor.

8. Support and Updates: This Agreement does not grant You the right to any updates or enhancements of the Software or the right to receive any technical support for the Software. Such updates and other technical support services, if available, may be purchased separately from Licensor or one of Licensor’s resellers or distributors. Use of any updates or enhancements to the Software provided pursuant to any technical support You may procure from Licensor or one of Licensor’s resellers or distributors shall be governed by the terms and conditions of this Agreement. Licensor reserves the right at any time not to release or to discontinue the release of any Software and to alter prices, features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics of the Software.

9. Title: All right, title, and interest (including all intellectual property rights) in, to, and under the Software (including all copies thereof) shall remain with Licensor and its licensors.

10. Indemnities: You shall indemnify, defend and hold Licensor, its affiliates, its and their licensors, suppliers, subcontractors, resellers and/or distributors and all of the directors, officers, employees of all of the foregoing (collectively the “Indemnified Parties”) harmless from and against any damages, losses, liabilities, expenses, costs, claims, demands, actions, suits and/or proceedings incurred by the Indemnified Parties as a result of (i) Your use of the Epiphan Hardware Products, Software and/or Documentation, (ii) any use of the Epiphan Hardware Products, Software and/or Documentation on Your behalf, (iii) the use of the Epiphan Hardware Products, Software and/or Documentation by anyone to whom You give the Epiphan Hardware Products, Software and/or Documentation, and/or (iv) the use of the Epiphan Hardware Products, Software and/or Documentation on behalf of anyone to whom You give the Epiphan Hardware Products, Software and/or Documentation, including, without limitation, in all of the foregoing cases, any damages, losses, liabilities, expenses, costs, claims, demands, actions, suits and/or proceedings arising from or relating to any information and/or data that may be processed by or made available using any Epiphan Hardware Product and/or Software or arising from or relating to any Third-Party Service that may be accessible using any Epiphan Hardware Product and/or Software (collectively, each matter falling within any of the foregoing, a “Claim”), including, without limitation, indemnifying, defending and holding the Indemnified Parties harmless from and against any settlements agreed by You in connection with any Claims and/or any damages, costs or other amounts (including reasonable attorneys' fees) awarded to a third party against any of the Indemnified Parties by a court or tribunal of competent jurisdiction in respect to any Claim. If You do not timely defend against or resist a Claim after notice from Licensor, Licensor shall be entitled to investigate, defend, compromise, settle, or otherwise dispose of the Claim, and incur costs in connection therewith, at Your expense, in such manner as Licensor deems in its best interests until a reasonable time after You comply with its obligations under this Section 10. You shall not enter into a settlement of any Claim without the Licensor’s written consent unless such settlement is solely for monetary payment by You and contains an express, complete, unconditional release of all of the Indemnified Parties and which does not impose any obligations or restrictions on any of the Indemnified Parties.

11. High-Risk Activities: The Software and Epiphan Hardware Products are not fault-tolerant and are not designed, manufactured or intended for use in or in conjunction with on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation systems, air traffic control, or direct life support machines. Licensor, its licensors, suppliers, subcontractors, resellers and distributors specifically disclaim any express or implied representations, warranties and/or conditions for such uses.

12. U.S. Government End-Users: The Software and Documentation are each a "commercial item" as that term is defined at FAR 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are defined in FAR 12.212, and are provided to the U.S. Government only as commercial end items. Government end users acquire the rights set out in this Agreement for the Software, Epiphan Hardware Products and Documentation consistent with: (i) for acquisition by or on behalf of civilian agencies, the terms set forth in FAR12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, the terms set forth in DFARS 227.7202. Use of the Epiphan Hardware Products, Software and Documentation is further restricted by the terms and conditions of this Agreement and the applicable commercial purchase agreement for the Epiphan Hardware Products. For the purposes of any applicable government use, the Epiphan Hardware Products, Software and Documentation were developed exclusively at private expense, and are trade secrets of Epiphan Systems Inc. for the purpose of any Freedom of Information legislation or any other disclosure statute, regulation or provision.

13. Export Restrictions: The Epiphan Hardware Products, Software, Documentation and related information are subject to export and import restrictions. By downloading, installing, or using the Software, Epiphan Hardware Products, Documentation and/or related information, You are representing and warranting that You are not located in, are not under the control of, and are not a national or resident of any country to

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which the export of the Epiphan Hardware Products, Software, Documentation and/or related information would be prohibited by the laws and/or regulations of Canada or the United States. You are also representing and warranting that You are not an individual to whom the export of the Epiphan Hardware Products, Software, Documentation or related information would be prohibited by the laws and/or regulations of Canada or the United States. You shall comply with the export laws and regulations of Canada and the United States that are applicable to the Epiphan Hardware Products, Software, Documentation and related information and You shall also comply with any local laws and/or regulations in Your jurisdiction that may impact Your right to export, import, or use the Epiphan Hardware Products, Software, Documentation or related information, and You represent and warrant that You have complied with any such applicable laws and/or regulations. The Epiphan Hardware Products, Software, Documentation and related information shall not be used for any purposes prohibited by export laws and/or regulations, including, without limitation, nuclear, chemical, or biological weapons proliferation. You shall be responsible for procuring all required permissions for any subsequent export, import, or use of the Epiphan Hardware Products, Software, Documentation or related information.

14. Intellectual Property: Epiphan, Epiphan Systems and Epiphan Video are tradenames, trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All other company and product names and logos are trademarks or registered trademarks of their respective owners in certain countries. You shall not disclose, transfer or otherwise provide to any third party any portion of the Software, except as expressly permitted in this Agreement.

15. General: This Agreement is the entire agreement between You and Licensor in respect to the Software, superseding any other agreements or discussions, oral or written. The terms and conditions of this Agreement shall prevail over any pre-printed terms on any quotes, orders, purchase orders, or purchase order acknowledgements, and shall prevail over any other communications between the parties in relation to the Software. You may not assign this Agreement whether voluntarily, by operation of law, or otherwise without Licensor's prior written consent. Licensor may assign this Agreement at any time without notice. The failure of a party to claim a breach of any term of this Agreement shall not constitute a waiver of such breach or the right of such party to enforce any subsequent breach of such term. If any provision of this Agreement is held to be unenforceable or illegal, such decision shall not affect the validity or enforceability of such provisions under other circumstances or the remaining provisions of this Agreement and such remaining provisions shall be reformed only to the extent necessary to make them enforceable under such circumstances. This Agreement shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein. No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement. You shall only be entitled to bring any action or proceeding arising out of or relating to this Agreement, the Epiphan Hardware Products, Software, Documentation or any services provided in respect to the Epiphan Hardware Products, Software and/or Documentation in a court in Ottawa, Ontario, Canada, and You consent to the jurisdiction of such courts for any such action or proceeding. You waive all rights that You may have or that may hereafter arise to contest the jurisdiction of such courts for any action or proceeding brought by You. You hereby waive any right You may have to request a jury trial with respect to any action brought by You in connection with this Agreement, the Epiphan Hardware Products or Software or any services provided in respect to the Epiphan Hardware Products or Software. The application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement is expressly excluded.

April 22, 2019

Environmental Information

The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or recycle most of the materials of your end life equipment in a sound way. The crossed-out wheeled bin symbol invites you to use those systems. If you need more information about collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact us for more information on the environmental performance of our products.

Important Safety Warnings

Model numbers covered by this document: ESP1500 and ESP1556

WARNING: This product has no user-serviceable parts and the battery used in this device is not replaceable. Do not attempt to disassemble. Return the device for service.

CAUTION, RISK OF ELECTRIC SHOCK: This device may have multiple AC power cords installed. All power sources shall be disconnected before servicing to avoid shock hazard.

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ATTENTION: Cet appareil ne contient aucun composant pouvant être entretenu ou réparé par l'utilisateur. En cas de panne, retourner l'appareil pour réparation.

ATTENTION, RISQUE DE CHOC ÉLECTRIQUE: Cet appareil peut être équipé de multiples cordons d'alimentation en courant alternatif. Pour placer cet appareil hors tension, débrancher tous les cordons d'alimentation sans exception.

FCC Compliance Statement

47 CFR Section 2.1077 Compliance Information

Unique identifier: LiveScrypt

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference

2. This device must accept any interference received, including interference that may cause undesired operation.

Responsible party (US contact):

Epiphan Video 459 Hamilton Avenue, Suite 301 Palo Alto, CA 94301, USA

www.Epiphan.com

FCC CAUTION

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Innovation, Science and Economic Development Canada:

This device complies with ICES-003 of the ISED rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Cet appareil est conforme à la norme ISED NBM-003 pour les appareils radio agréés. Son fonctionnement est sujet aux deux conditions suivantes:

(1) Le dispositif ne doit pas produire de brouillage préjudiciable, et

(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

CE Compliance Statement

Marking by the symbol indicates compliance of this device with the applicable directives of the European Community and meets or exceeds the following technical standards.

Directive 2014/30/EU - Electromagnetic Compatibility

Directive 2014/35/EU - Low Voltage Directive

Directive 2011/65/EU - RoHS, restriction of the use of certain hazardous substances in electrical and electronic equipment

Warning: Operation of this equipment is not intended for a residential environment and could cause radio interference.

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Other Jurisdictional Issues

Epiphan makes no representation that its products or information in this document or its web site is appropriate or available for use in your jurisdiction. Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable

Submissions to Epiphan and Affiliated Servers

Any information, including but not limited to remarks, suggestions, ideas, graphics, or other submissions, communicated to Epiphan through their Epiphan web site is the exclusive property of Epiphan. Epiphan is entitled to use any information submitted for any purpose, without restriction (except as stated in Epiphan's Privacy Statement) or compensation to the person sending the submission. The user acknowledges the originality of any submission communicated to Epiphan and accepts responsibility for its accuracy, appropriateness, and legality.

Third Parties and Links to Third-Party Web Sites

Mention of non-Epiphan Systems Inc. products or services on their website, or this document site is for informational purposes and does not constitute an endorsement or recommendation.

This document may contain links to non-Epiphan web sites. These links are provided to you as a convenience, and Epiphan is not responsible for the content of any linked web site. Any outside web site accessed from the Epiphan web site is independent from Epiphan, and Epiphan has no control over the content of that web site. In addition, a link to any non-Epiphan web site does not imply that Epiphan endorses or accepts any responsibility for the content or use of such a web site.

In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Epiphan of that third party or of any product or service provided by a third party.

Miscellaneous

It is the user's responsibility to ascertain whether any information downloaded from the Epiphan web site or other websites is free of viruses, worms, trojan horses, or other items of a potentially destructive nature.

Enforcement of Terms and Conditions

These Terms and Conditions for use of this document and the associated Epiphan Product are governed and interpreted pursuant to the laws of the province of Ontario, Canada, notwithstanding any principles of conflicts of law.

All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English language in Ottawa, Ontario, Canada under the commercial arbitration rules of the Canada. The parties shall appoint as sole arbitrator a retired judge who presided in the province of Ontario. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys' fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, Epiphan shall be entitled to seek injunctive relief, security, or other equitable remedies from any court of competent jurisdiction.

If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Epiphan may, at its sole discretion and without notice, revise these terms at any time by updating this posting.

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