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For additional terms and conditions, please refer to additional sections in this document.
ii
Thank you for choosing Epiphan!
At Epiphan Video (“Epiphan”), building reliable video systems with pro features that perform above your
expectations is our mission.
We value your feedback! Email us your suggestions and let us know how you think we're doing and where
you'd like to see our products improve: info@epiphan.com
Warranty
All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date
of purchase.
Technical support
Epiphan’s products are backed by our professional support team. You can reach our team several ways:
l Email support@epiphan.com
l Live chat from our support site https://www.epiphan.com/support/
l Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Gather as much information about your problem as you can before you contact us so we can help you better,
including:
l A description of the problem
l Details about your video or audio source (type, connection, resolution, refresh rate, etc.)
l Product serial number
l Product firmware version (using the admin interface)
l Product LED lights
iii
What's new in release 4.8.0?
Firmware 4.8.0 adds some exciting new features like NDI® support and a better live switching experience
using the touch screen. Important enhancements and changes like product registration for future update
eligibility are also included.
Firmware 4.8.0
NDI and NDI|HX support
NDI and NDI|HX support on Pearl-2 lets you receive multicast and unicast video from NDIsources over the
Gigabit Ethernet network. You can connect up to three 1920p@30 fps NDI inputs or one 4K NDI input if your
Pearl-2 system has the 4K feature add-on. Pearl-2 can unicast up to two 1920×1080 @ 30 fps NDI streams
simultaneously.
Hardware acceleration
A new hardware acceleration option improves the performance of RTSP inputs. Hardware acceleration is
enabled by default when you add a new RTSP input to Pearl-2.
Live switching improvement
The switching behavior has been improved when using the touch screen or Epiphan Live to switch between
different sources and layouts. When the standby feed is switched to go live, the feed that was live switches to
standby.
Audio inputs as playback audio sources for HDMI outputs
Now you can select an audio input as the audio source for playback on the HDMI outputs on Pearl-2, as well
as select audio from a configured channel.
Product registration
As of release 4.8.0, systems that are registered are eligible to receive firmware updates including great new
features and performance enhancements. You can register your Pearl-2 at any time from the Firmware
Upgrade page using the Admin panel.
Pairing to AV Studio changes
The procedure to pair Pearl-2 with AV Studio for remote login and control has changed.
iv
Original Livestream and Wowza Cloud streaming presets
Integrated streaming presets for Original Livestream and the Wowza Cloud have been removed.
v
Table of contents
What's new in release 4.8.0?iv
Table of contentsvi
Start here1
About this Guide1
What is Pearl-2?2
Feature add-ons3
Front and back view Pearl-24
What's in the Box?10
Quick start12
Live video mixing / switching18
Monitoring audio19
Selecting an audio source21
Connecting microphones to the XLR line level inputs23
Specifications24
AV inputs24
Tech specs25
Optimum CPU performance28
User interfaces and remote access30
The touch screen31
About the touch screen31
The Channel view33
Record a channel using the touch screen35
Stream a channel using the touch screen36
Switching / mixing using the touch screen37
One Touch streaming and recording control39
Configure the touch screen46
The Admin panel54
About the Admin panel54
Connect to the Admin panel56
Connect using the Epiphan discovery utility58
Connect using a DNS-based service discovery59
Connect using persistent static IP address60
Switching / mixing using the Admin panel61
Epiphan Live63
About Epiphan Live63
vi
The Dashboard interface64
Access Epiphan Live using a web browser or mobile device66
Access Epiphan Live from the Admin panel67
Stream, record, and monitor using the Dashboard interface68
Switching / mixing using Epiphan Live76
Your recordings80
Remote login access82
About remote login and control82
Enable or disable AV Studio for remote login83
Pair and unpair Pearl-2 from AV Studio84
Access cloud versions of the Admin panel and Epiphan Live86
Configure 802.1x network security and manage user certificates109
Manage CA and self-signed certificates111
Configure HTTPS112
Tether to a mobile network113
Configure date and time116
Audio input ports120
Configure audio ports for stereo or mono120
Assign audio sources to an input121
Adjust audio gain and delay122
Mute audio124
vii
Video output ports127
About video output ports127
Video output port resolution128
Show a channel or video source on the output port129
Preview the video output port132
Disable the video output port132
Disable or enable audio and output port volume133
Display and reposition the audio VU meter135
Rename a video output port136
Mirror the video output port display137
Feature add-ons139
4K feature add-on142
Set up Kaltura CMS integration144
Enable CMS and register with Kaltura144
Disable or deregister the device from Kaltura145
Change the resource name used for Kaltura147
Reassign a registered resource148
Configuration presets150
About configuration presets150
Configuration preset considerations152
Configuration groups156
The Factory default configuration preset157
Create a configuration preset159
Apply a configuration preset using the Admin panel160
Apply a configuration preset using the touch screen162
Export and import configuration presets163
Update a configuration preset165
Delete a configuration preset166
User administration168
User types and privileges168
Set or change user passwords172
Remove user passwords173
Overcome lost passwords174
Configure LDAP user authentication175
Change the logged-in user177
Restrict viewers by IP address177
IP restriction examples179
Status and monitoring182
viii
PART 2: Capture195
What is a channel?196
Channel layout examples197
About automatic channels Auto A and Auto B200
Channel configuration203
Configure auto channels204
Create a channel204
Add video sources or a channel as a source208
Add an audio source to a layout212
Duplicate a channel213
Rename a channel214
Delete a channel215
Preview channel216
Add or remove channel metadata219
Configure encoding220
Codecs and file format compatibility220
Configure video encoding222
Configure audio encoding227
Multi-encoding and channel as a source228
Custom layout configuration230
About the custom layout editor230
Resize and position items using percents or pixels234
Open the custom layout editor for a channel241
Add or edit a custom layout242
Rename a layout244
Delete, move, or duplicate a layout245
Set the background color247
Add an image to a layout248
Upload or remove an image using the Media page250
Add a text overlay252
Custom system variables for text overlays255
Crop a video source255
Configure chroma keying258
Performance considerations259
What is upstream chroma keying?259
What is downstream chroma keying?260
Set up chroma key for a green screen video source261
Add chroma key titler effects using Microsoft Powerpoint slides267
ix
Add external titler software effects to Pearl-2272
Video and audio input sources279
About connecting video and audio sources279
Tested RTSP-based IP cameras281
Supported web cameras283
Connect an RTSP source283
Connect an NDI source286
Change an NDI input resource288
Connect an AV.io video grabber288
Preview a video source using the Admin Panel289
Rename an input port290
Configure a video input source291
DVI and HDMI signals292
USB signals294
RTSP sources297
Add a custom No Signal image297
PART 3: Stream299
What is streaming?300
Secure streaming using RTMPS300
Stream settings for video and slides301
View supported streaming formats302
Streaming a channel directly to viewers303
Stream content using HTTP, HTTPS or RTSP304
Stream content using HLS (HTTP/HTTPS)305
Directly share stream URLs with viewers306
View the live broadcast URL using a web browser307
View the streaming URL using a media player310
Restrict viewer access to channel streams311
Restrict viewers by IP address312
IP restriction examples314
Change HTTP and RTSP streaming port values316
Disable and enable direct channel streaming318
Streaming to a server319
Stream to a CDN320
Start and stop streaming to a CDN321
Set up a stream using RTMP or RTMPS push323
Set up a stream using RTSP announce325
x
Stream to a CDN using an XML profile326
Stream using multicast328
MPEG-TS streams using RTP/UDP push328
MPEG-TS streams using UDP push330
Multicast streaming using RTP/UDP332
Viewing with Session Announcement Protocol (SAP)333
Stream NDI334
About streaming NDI334
Start and stop an NDI stream335
Stream to Kaltura CMS337
Set up a channel for a scheduled webcasting event337
Use RTMPS for a Kaltura webcasting event339
Stream to a media player or smart TV340
Stream using UPnP340
Enable UPnP341
Disable UPnP344
Viewing with UPnP345
Play directly to a media player347
Auto-restart playback to a UPnP device347
Change UPnP device name348
PART 4: Record349
About recording350
Record a channel351
Record using One Touch control353
Configure recording settings, file size and type354
Restart recording357
Recorders359
Add a recorder359
Select channels to record360
Start and stop a recorder361
Rename a recorder362
Duplicate a recorder363
Delete a recorder363
Record to Kaltura CMS365
About recording to Kaltura CMS365
Select channels for VOD event views368
Manually start/stop scheduled VOD events369
Manually start/stop an ad hoc event371
xi
Manage recorded files374
View list of recorded files374
Download recorded files manually375
Join recorded files together376
Extract tracks from a recording377
Rename recorded files379
Delete recorded files379
FTP and automatic file transfers381
About Automatic File Upload (AFU)381
Choose files to include in AFU382
Enable AFU and set parameters384
Configure AFU to FTP server parameters387
Configure AFU to RSync server parameters388
Configure AFU to CIFS server parameters390
Configure AFU to SCP client parameters391
Configure AFU to SFTP server parameters393
Configure AFU to AWS S3 parameters396
Configure AFU to WebDav server parameters397
AFU or copy to USB399
AFU to a USB storage device399
Do a one-time copy/move all recordings to USB storage device400
Manually copy recordings to USB storage device402
View available USB storage space404
Safely eject USB storage device404
View the AFU log404
Manage the AFU queue405
Local FTP server408
PART 5: Maintenance412
Power down and system restart413
Backup your Pearl-2 setup415
Perform a factory reset416
Firmware upgrade417
Support422
Register Pearl-2426
Storage space maintenance428
Third party integration431
Controlling Pearl-2 using RS-232 / serial port432
Controlling Pearl-2 using HTTP/HTTPS commands438
xii
Configuration keys for third party APIs444
Troubleshooting456
Limitations and known issues469
Previous releases and features473
Software license476
xiii
Pearl-2 User Guide Start here
Start here
Welcome, and thank you for buying Epiphan Pearl-2™, Pearl-2 Rackmount™ or Pearl-2 Rackmount Twin™.
You'll find information on how to set up and use all three models in this user guide. Whenyou see the name
Pearl-2 used in this guide, it means that the content applies to all three models. Differences are explicitly called
out. For a product description, see What is Pearl-2?.
See the Quick start for basic steps to get a single video source (and optional audio) set up so you can stream
and record some output right away. The rest of the guide shows you how to tweak the system exactly how
you want it so you can take advantage of the many advanced features.
About this Guide
After the introductory section and quick start, the next chapter describes the main user interfaces that are
used to operate and configure Pearl-2. You'll find everything that you need to use these interfaces and to
successfully access Pearl-2 locally as well as remotely:
l Touch screen
l Admin Panel
l Epiphan Live
The rest of the user guide covers setting up and operating your system for a successful video switching,
recording, and live streaming experience. The chapters are organized in to these five categories: Setup,
Capture, Stream, Record and Maintenance.
1
Pearl-2 User Guide What is Pearl-2?
This guide assumes that all feature add-ons for Pearl-2 are activated. If a documented feature or task is only
available when a specific feature add-on is activated, it is indicated by a link to the activation page for that
feature add-on. For the 4K add-on, the link is 4K .
What is Pearl-2?
Pearl-2 is a versatile live video production device that's a video encoder, video streamer, live switcher, and
video recorder all in one. Pearl-2 comes in three models.
Pearl-2
A small, silent, portable
system that comes with a
hard-shell carry case.
With Pearl-2, you can capture, record, and stream from computer monitors, radar displays, or almost or
anything with a wide variety of supported video input signals, including:
l SDI (up to 12G)
l HDMI™
l HDMI 4K4K
l DVI-I(single link)
l USB
A 2U rackmount system with all the
Pearl-2, but designed for installation
Pearl-2 Rackmount
same functionality as the portable
and operation in a rack.
Pearl-2 Rackmount Twin
A high density 2U rack mount
variation that contains two complete
(and independent) Pearl-2 systems.
l RTSP
l NDI® and NDI|HX
Capture audio from XLR, RCA, USB, SDI, HDMI or NDI sources.
Simultaneously capture up to six full HD video sources or up to four 4K sources if you have the 4K feature
add on installed. You can create up to five simultaneous channels for live switching, or a single 4K channel.
Have separate ISOs or create custom layouts with multiple video sources and picture in picture. You can do all
that with Pearl-2.
Easily watch live streams using your favorite web browser or media player on mobile devices and computers
connected to the same private network as Pearl-2 or using Content Distribution Networks (CDNs). Recorded
files can be downloaded via FTPor set to automatically upload via FTP, RSYNC, or CIFS and can be integrated
2
Pearl-2 User Guide Feature add-ons
into your Content Management System (CMS). Pearl-2 is also fully integrated with Kaltura CMS and can be
registered as a video encoder resource for easy lecture capture.
Network security compliance with 802.1x protocols, passwords, and certificate authentication means an
easier setup for IT friendly live streaming over enterprise networks. HTTPS enabled for secure administration
and control over the LAN, and RTMPS support for secure, encrypted live streaming.
Pearl-2 does not capture from HDCP encrypted sources.
Feature add-ons
Pearl-2 offers add-on features so you can do even more with your system. Start from the base model of Pearl2 and add feature add-ons for extra functionality.
See Add-ons overview for details about the availability of add-ons for your system, as well as instructions to
purchase and install add-ons.
Where you see this symbol 4K in the guide, that means the feature or function applies only if you
have activated the 4K feature add-on.
3
Pearl-2 User Guide Front and back viewPearl-2
Front and back view Pearl-2
Table 1 Pearl-2 front panel descriptions
Label NameDescription
Touch screen front panel
display
USB 3.0 port
3.5 mm audio jack
Power button
Used for confidence monitoring and simple configuration, obtaining
system information, and starting/stopping recordings and streams.
For connection of external hard drives, flash drives or control
interfaces, see AFU or copy to USB. Web cameras cannot be
connected to this port, only to the ports on the rear panel.
For audio confidence monitoring. Plays the audio for the currently
visible channel.
Press once to power on. Double-press to initiate a graceful system
shutdown.
4
Pearl-2 User Guide Front and back viewPearl-2
Table 2 Pearl-2 back panel descriptions
Label NameDescription
The four XLR ports can function as two, professional line level
left/right stereo pairs (XLR A pair and XLR B pair) or as four mono
XLR audio in
HDMIin
12G SDI in
RCA audio in
RS-232 portFor connection to a control computer terminal.
HDMIoutput ports
inputs, see AV inputs.
The XLR ports are professional line-level inputs and are calibrated for
+ 4.0 dBu signals.
Four HDMI 1.4 ports that connect HDMI and DVIsignals to Pearl-2.
The first two ports allow for any signal up to full HD, and the second
two inputs allow for any input resolution up to 4K4K .
Connects SDIsignals toPearl-2, including 3G-SDI; 6G-SDI; 12G-SDI;
4K-SDI; HD-SDI; SD-SDI
The RCA ports are consumer line level, left/right stereo pair and are
calibrated for - 10 dBV signals.
HDMIoutput for connection to a display or projector (up to 4K1). Port
1 is HDMI 2.0, and Port 2 is HDMI 1.4, see Video output ports.
USB3.0 ports
For connection of external hard drives, flash drives, USB web cameras,
USB microphones or control interfaces, see AFU or copy to USB.
5
Pearl-2 User Guide Front and back viewPearl-2
Label NameDescription
Auto-sensing gigabit Ethernet 10/100/1000 Base-T network port and
RJ-45 Ethernet
Power jackPlug the supplied 120/240 V AC power cable in here.
1
Requires 4K feature add on
The SDI ports on the back of Pearl-2 can be delicate. Be careful to avoid sharp impacts or pressure
such as balancing the system on its back with the SDI ports against a hard surface. Rough
treatment of the SDI ports could result in loss of functionality for that port.
support for NDI and NDI|HX (Tx/Rx). See Configure network settings
for setup instructions.
6
Pearl-2 User Guide Front and back viewPearl-2
Pearl-2 Rackmount and Pearl-2 Rackmount Twin
Pearl-2 Rackmount Twin consists of two completely independent Pearl-2 systems, each with identical sets of
controls and ports.
Table 3 Pearl-2 Rackmount front panel descriptions
Label NameDescription
Touch screen front panel
display
USB3.0 port
3.5 mm audio jack
Used for confidence monitoring and simple configuration, obtaining
system information, and starting/stopping recordings and streams.
Two other USB ports are located on the back. See Record for
information about recording to USBdrives. Web cameras cannot be
connected to this port, only to the ports on the rear panel.
For audio confidence monitoring. Plays the audio for the currently
visible channel.
7
Pearl-2 User Guide Front and back viewPearl-2
Label NameDescription
Power button and LED
Press once to power on. Double-press to initiate a graceful system
shutdown.
Pearl-2 Rackmount Twin consists of two completely independent Pearl-2 systems, each with identical sets of
controls and ports.
8
Pearl-2 User Guide Front and back viewPearl-2
Table 4 Pearl-2 Rackmount and Pearl-2 Rackmount Twin back panel descriptions
Label NameDescription
Power jackPlug the power supply in here. Always use the provided power supply.
HDMIinConnect HDMI and DVIsignals.
4KHDMIinConnect up to 4K1 HDMI signals.
SDI inConnect SDIsignals.
The four XLR ports can function as two, professional line level
left/right stereo pairs (XLR A pair and XLR B pair) or as four mono
XLRaudio in
inputs, see AV inputs.
The XLR ports are professional line-level inputs and are calibrated for
+ 4.0 dBu signals.
RCA audio in
HDMIOutFor displaying a source or channel on an external display (up to 4K1).
USB3.0 ports
RJ-45 Ethernet
1
Requires 4K feature add on
The SDI ports on the back of Pearl-2 can be delicate. Be careful to avoid sharp impacts or pressure
such as balancing the system on its back with the SDI ports against a hard surface. Rough
treatment of the SDI ports could result in loss of functionality for that port.
The RCA ports are consumer line level, left/right stereo pair and are
calibrated for - 10 dBV signals.
For connection of external hard drives, flash drives, USB webcameras,
USB microphones or control interfaces. See Record for recording to a
USBdrive.
Auto-sensing gigabit Ethernet 10/100/1000 Base-T network port and
support for NDI and NDI|HX (Tx/Rx). See Configure network settings
for setup instructions.
9
Pearl-2 User Guide What's in the Box?
What's in the Box?
Pearl-2
The standalone Pearl-2 model is shipped in a hard shell case that you can re-use for storing or moving the
system between jobs.Cable storage is located under the custom foam tray that holds Pearl-2 in the case.
Pearl-2 Rackmount
Pearl-2 Rackmount Twin
Inside the box with yourPearl-2 system, you'll find the power cable and the following items. Pearl-2
Rackmount Twin comes with two sets of cables:
1. One SDIcable (3 feet / 1 meter in length)
2. One HDMI cable (3 feet / 1 meter in length)
3. One HDMI to DVI adapter
4. One Ethernet cable
5. One region-specific power supply cable (6 feet / 1.8 meters in length)
10
Pearl-2 User Guide What's in the Box?
Table 5 Cables (power cable not shown)
ImageNameDescription
SDIcable
HDMI cable
DVI (female) to
HDMI(male)
adapter
Connect SDI sources to the SDI ports
(12G-SDI capable).
Connect HDMI or DVI(using adapter)
sources to the HDMI ports.
Connect DVI sources to the HDMI port.
RJ-45 Ethernet
cable
Connect Pearl-2 to your network.
11
Pearl-2 User Guide Quick start
Quick start
This quick start uses the default settings where possible so you can quickly start using your Pearl-2. The
instructions apply to all Pearl-2 models; however, rackmount installation is not included here, see Rackmount
installation.
For the Pearl-2 Rackmount Twin , you cannot plug a source into one system and use it from the
other.
Before you start, make sure you have:
l A video source such as a camera or a computer and cables to connect them to Pearl-2. For HDMI, the
source must not be HDCPprotected.
l An audio source coming from either your SDI , USB videoorHDMI video source (must not be
encrypted). Optionally, audio from a different source, such as an audio mixer that you connect to the
audio input ports can be used.
l Local area network that uses Dynamic Host Configuration Protocol (DHCP) is preferable.
l Computer with a web browser connected to the same network. We'll call it the “admin” computer.
Starting up!
Pearl-2 is pre-configured with two plug and play channels: Auto A and Auto B. Auto channels are used for this
quick start. They have automatic video sensing, which detects the video signal you connect to the video input
ports on Pearl-2.
The first video source you connect while Pearl-2 is powered on is automatically assigned to the Auto channel
(either Auto A or Auto B, depending in which row you connect the video source). For example, when you first
start Pearl-2, the video sources you connect to the HDMI-A and HDMI-B input ports appear automatically in
Auto A and Auto B channels (respectively). If no video source is connected, a standard No Signal screen
displays.
With auto channels, audio from the connected SDI,HDMI, or USB video source is automatically applied to the
channel without needing any additional configuration. For SDIorHDMI audio, just make sure it's
unencrypted.
The Auto channel's frame size is set to match the video source by default and the best bit rate for the default
frame rate of 30 fps is applied automatically.
For details about Auto channel defaults, behavior, and audio source priorities, see About automatic channels
Auto A and Auto B.
To get started quickly with auto channels:
12
Pearl-2 User Guide Quick start
1. Turn on your camera or video source and connect the output to one of the video input ports labeled
"A" on the back panel of Pearl-2.
2. (Optional) Connect a second video source to one of the video input ports labeled "B".
3. (Optional) Connect audio to the XLR left/right stereo pair audio input ports on the back of Pearl-2 or to
the RCA stereo pair audio input ports.
4. Connect the Ethernet cable to Pearl-2 and to your network.
5. Connect the power cable and plug it into a power source.
6. Press the power button on the front panel to turn on the system. Wait for the power-up cycle to
complete.
The Grid view showing both channels appears on the touch screen. The video source you connected to
the "A" row appears in the Auto A channel, and the video source connected to the "B" row appears in
the Auto B channel.
7. Use the touch screen on Pearl-2 for confidence monitoring. To display the single Channel view, simply
tap on one of the channels that you see in the Grid view. From the Channel view, you can do things like
stop and start recording for the
8. (Optional) Plug headphones or speakers into the 3.5 mm stereo audio jack on the front ofPearl-2 to
monitor the audio.
My network IP address and channel monitoring
You can get the network IP address of your Pearl-2 from the touch screen so that you can do things like view
the channels using a web browser or access the configuration Admin panel. Just make sure that your admin
computer is connected to the same network as Pearl-2.
1. To find the system’s IP address using the touch screentap the gear icon in the bottom right corner of
the screen and select System Status.
13
Pearl-2 User Guide Quick start
2. Using a browser on the admin computer, go to one of the following URLs to preview the channel.
For Auto A:http://<IP Address for Pearl-2>/preview.cgi?channel=1
For Auto B: http://<IP Address for Pearl-2>/preview.cgi?channel=2
For example:http://192.1.10.100/preview.cgi?channel=2
3. (Optional) Open a new tab in your browser and enter the URL to login to the Admin panel.
http://<IP Address for Pearl-2>/admin
For example:http://192.1.10.100/admin
The default user name admin has no password set by default. If a password has been set, consult with your
system administrator for the login credentials, see What is streaming?
14
Pearl-2 User Guide Quick start
Record the channel
The channel is set up and streaming. This may be all you need, but if you like, you can also record the stream.
You can choose to initiate and control channel recording from either the touch screen or the Admin panel.
To control recording from the touch screen:
1. From the Grid view, tap the channel you want to record. The Channel view appears.
2. Tap the red dot to start recording. The record timer starts and continues for as long as the system is
recording. Tap the red dot again to stop recording. If the control icons aren't visible, tap the screen
once.
To control recording using the Admin panel:
1. From the Channels menu in the Admin panel, click Recording for your channel. The Recording page
opens.
2. Click Start to start recording the channel and click Stop to stop recording.
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Pearl-2 User Guide Quick start
3. Refresh the page. Click Recording again in the Channels menu or reload the browser page. The page
reloads and a file list appears that shows your newly recorded content.
4. Click the file name to download and view your recording.
What’s Next?
Now that you have a source setup and are ready to stream, you can fine-tune the system to your exact
requirements. Take a look at topics such as:
l Live video mixing / switching
l Selecting an audio source
l Video output ports
l FTP and automatic file transfers
l Custom layout configuration
l What is streaming?
For higher security, we recommend setting admin, operator and viewer-level passwords on Pearl2, see Set or change user passwords.
When you're done setting up Pearl-2, make sure you back up the system configuration using the procedure
described in Create a configuration preset
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Pearl-2 User Guide Quick start
Register Pearl-2 to get firmware updates
Keep Pearl-2 up-to-date and get all the latest features and firmware updates. Registering your Pearl-2 is free
and only needs to be done once. You can register anytime from the Firmware update page using the Admin
panel, see Register Pearl-2
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