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For additional terms and conditions, please refer to additional sections in this document.
Thank You for Choosing Epiphan!
At Epiphan Video (“Epiphan”), product function and quality are our top priority. We make every effort to make
sure that our products exceed your expectations.
Product Feedback
Your feedback is important! We regularly contact our customers to ensure our products meet your
performance and reliability requirements. We strive to continually enhance our products to accommodate
your needs. Please let us know how you think we can improve our products by emailing your suggestions to
info@epiphan.com.
Specifications
Go to the DVI2USB 3.0 product page on the Epiphan website to get the most recent product specifications
and additional information about DVI2USB 3.0.
Warranty
All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date
of purchase.
Technical Support
Epiphan’s products are backed by our professional support team. If you are having issues with your product,
please gather details about your system and contact our team by:
l Emailing support@epiphan.com
l Live chat via the link on our support site http://www.epiphan.com/support/
l Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Be sure to include as much information about your problem as possible. Including:
l Problem description
l Details of the video or audio source (type, connection, resolution, refresh rate, etc.)
l Product serial number
l Product firmware version (if applicable, from web admin interface)
Epiphan Video is happy to announce release 3.30.2 for DVI2USB 3.0. This maintenance release includes the
following updates.
Updated default EDID
DVI2USB 3.0 now has better interoperability with digital video cameras thanks to an updated default EDID.
Improved power management
Power management improvements mean that DVI2USB 3.0 now supports a wider range of USB host
controllers.
Online help
DVI2USB 3.0 now has searchable online HTML help. Choose your video grabber from the Epiphan support
page for a link to online help.
Improved audio support (Windows and Linux only)
DVI2USB 3.0 now has the ability to perform audio resampling and has cleaner audio at all frequencies.
Additionally, support is added for 44.1kHz and 32 kHz audio over HDMI.
Windows 10 support and updated signing process (Windows)
Epiphan drivers are supported on Windows 10, using SHA-2 signing. Upon moving to this new signing
mechanism, we have dropped support for older platforms Windows XPand Windows Vista. If you're using
Windows 7, ensure it is up to date to support with drivers signed with SHA-2.
Resolved issues
Among numerous small bug fixes and tweaks, this firmware and driver release for DVI2USB 3.0 fixes the
following important issues found in earlier releases or Beta releases.
l Improved Mac OS support through use of new signing keys. As a result, it's also no longer necessary to
turn on security settings permitting application installation for apps downloaded from "Anywhere"
before installing the Epiphan software package.
l Improved video and audio capture, resolving an issue where capture was occasionally unstable when
capturing signals that include embedded audio.
Limitations and Known Issues
This section includes known issues or limitations that affect functionality or usability and ways that you can
work around these limitations.
l Video grabber may not be recognized by the system after reboot. This problem affects Mac OS more
than Windows or Linux.
Workaround: Physically disconnect the video grabber from the computer's USBport and reconnect it.
If this workaround poses a problem for your specific use case, consider purchasing a new DVI2USB 3.0;
a hardware update resolved this problem permanently for devices with serial number 358800 and
higher.
l Capturing HDMI sources with Adobe RGB 32 color space (argb32) can cause image corruption.
Workaround:If you see image corruption with this color space, switch to another color space.
Table Of Contents
Thank You for Choosing Epiphan!ii
DVI2USB 3.0 Release Notesiii
Resolved issuesiii
Limitations and Known Issuesiii
Table Of Contentsv
Start here1
What is DVI2USB 3.0?2
What's in the Box?4
System requirements6
Quick start7
DVI2USB 3.0 on Linux13
Physical attributes15
Indicator LED details17
Troubleshoot18
Configure your device20
Windows20
Mac20
DirectShow video adjustments (Windows)21
QuickTime video adjustments (Mac)23
Visual video adjustments25
Set VGAmodes28
Advanced adjustments30
Epiphan Capture Tool32
Epiphan Capture Tool (Windows)33
Windows menus35
File menu (Windows)35
Edit menu (Windows)36
View menu (Windows)36
Capture menu (Windows)37
Tools menu (Windows)40
Help menu (Windows)42
Epiphan Capture Tool (Mac)44
Mac menus46
v
VGA2USB menu (Mac)46
File menu (Mac)47
Edit menu (Mac)48
View menu (Mac)49
Tools menu (Mac)49
Window menu (Mac)50
Help menu (Mac)51
Toolbar53
Copy, save or print a snapshot55
Record a video58
Crop the captured image63
Update device EDID65
Configure display options68
Windows only features72
Status bar (Windows only)72
Pause video capture74
Record as a series of images74
Configure audio78
Configure optional recording settings81
Add a watermark82
Command line options85
Sharing / streaming demo tool86
Upgrade your drivers and software92
Software and Documentation License93
vi
DVI2USB 3.0 User Guide Start here
Start here
Use the topics in this section of the user guide to get started quickly with your DVI2USB 3.0.
Review What's in the Box?, get a system overview in What is DVI2USB 3.0?, ensure your system meets the
System requirements and get your video grabber installed and working right away using the Quick start
1
DVI2USB 3.0 User Guide What is DVI2USB 3.0?
What is DVI2USB 3.0?
DVI2USB 3.0™ is Epiphan's professional-series external DVI-I video grabber. In a nutshell, it captures images
and video from VGA, HDMIand DVI-I video sources and digitizes them on your laptop or workstation via
connection to a USB 3.0 port.
The video capture workstation can record and/or stream the resulting uncompressed diagnostic-quality
images and videos. On Windows, both audio and video capture is supported for HDMI sources. Thanks to
EpiphanVideo capture technology, this small, portable product connects directly to your computer's USB 3.0
port - no need for a large workstation with a free peripheral component interface (PCI) slot.
DVI2USB 3.0 captures video and audio from any single link DVI, unencrypted HDMI, or VGA source. Meeting
greater demands for transferring larger files at faster speeds, this external video grabber supports USB 3.0
technology, capable of transferring uncompressed data with speeds of up to 5.0 (Gbits/s) - about ten times
faster than USB 2.0.
In practice transfer speeds are dependent on factors such as USB load and hardware
configuration.
DVI2USB 3.0 is versatile and can be used with multiple workstation configurations. It is backward compatible
with USB 2.0 connections, however it transfers video at a reduced frame rate when using USB 2.0.
Using the included Epiphan Capture Tool, DVI2USB 3.0 captures full 1080p HD at 30 frames per seconds and
supports resolutions up to 1920×1200. When working with third-party software, such as Windows Media
Encoder with YUV 4:2:0 chroma sub-sampling, 1080p video is captured and recorded 60 frames per second.
For more information about maximizing the frame rate when capturing, recording and streaming video using
third-party applications, refer to the How to Record Video using Window Media Encoder tutorial on Epiphan’s
website.
2
DVI2USB 3.0 User Guide What is DVI2USB 3.0?
The DVI2USB 3.0 video grabber is fully compatible with DirectShow in Windows, Video4Linux in Linux, and
QuickTime in Mac OS.This means you can use it with a number of different third party applications for
capturing, recording and streaming video.
DVI2USB 3.0 is part of Epiphan’s complete line of video and audio signal capture products. For more
information about all Epiphan’s video signal capture products, refer to the USB Video Grabbers page on the
EpiphanVideo website.
3
DVI2USB 3.0 User Guide What's in the Box?
What's in the Box?
The DVI2USB 3.0 package includes the following
1. DVI2USB 3.0 video grabber (read more, Physical attributes)
2. One DVI-I cable
3. One VGA to DVIcable
4. One HDMI to DVI adapter
5. One USB 3.0 cable
Table 1 Description of included cables (images for identification only, color and appearance may vary)
ImageNameDescription
DVI-I cableConnects DVI sources to the video grabber.
VGA to DVIcable
HDMI to DVIadapter
Connects VGA (or Component, if used with a
converter) signals to the video grabber.
Connects HDMI sources to the DVI-I cable for
connection to the video grabber.
4
DVI2USB 3.0 User Guide What's in the Box?
ImageNameDescription
High speed transfer cable that connects the
USB 3.0 cable
video grabber to your capture workstation or
laptop computer.
5
DVI2USB 3.0 User Guide System requirements
System requirements
System requirements are the barebones technical essentials your computer needs to work with your Epiphan
video grabber. System requirements to use DVI2USB 3.0 are:
Video source
Video capture workstation
Video capture workstation
operating system
RAMMinimum recommended value: 4 GB
Available hard disk space16 GB (32-bit OS) or 20 GB(64-bitOS)
Note that the latest versions of the Epiphan drivers for SDI2USB 3.0 (starting with release 3.30.2)
use SHA-2 signing which is not supported on Windows XP or Windows Vista. If you want to use
either of those platforms, we recommend using an older driver. Windows 7 and Windows Server
2008 R2 must be up to date to work with drivers signed with SHA-2.
Any VESA-compatible VGA, DVI or HDMI source. (DVI2USB
3.0 cannot capture from HDCP encrypted sources)
Any computer (laptop/desktop/other format) with:
l a compatible USB 3.0 host controller for SuperSpeed
operation (recommended Intel ® USB 3.0 eXtensible
Host Controller); or,
l a USB 2.0 controller
Windows 7, Windows 8.1, Windows 10
Mac OS X 10.10 and up
A list of precompiled linux drivers (kernel 3.5 or later) is
available on the product support page
6
DVI2USB 3.0 User Guide Quick start
Quick start
This section helps you get up and running quickly with your DVI2USB 3.0 on Windows or Mac OSX (for Linux
distributions, seeDVI2USB 3.0 on Linux). Using the steps below, you will connect your video grabber tothe
video capture workstation and connect the video source then begin to capture video (and optional audio)
content!
Before you get started, make sure you have:
l reviewed What's in the Box? to make sure you received all the cables and components
l reviewed the System requirements to make sure your capture workstation meets the requirements
l a video source (i.e. a camera, a computer, a tablet, or a phone). Note the source must not be
HDCPprotected.
l (on Windows only) accompanying audio over the same source cable
l the appropriate cables or adapters to convert the output to DVI (if needed)
l internet access (to download the video grabber drivers from the Epiphan website)
l admin privileges or password for your capture workstation
These instructions describe how to use your DVI2USB 3.0 with the Epiphan Capture Tool.You can
also use third party capture applications, but you must at least complete the driver installation.
Install the video grabber drivers:
This step must be completed before connecting the video grabber to your video capture workstation.
1. From your capture workstation, open an internet browser and go to your video grabber's product
support page.
2. Choose the download link that matches your computer's operating system.
Note that for Windows operating systems there are two packages, 64-bit and 32-bit. Make
sure you download the correct package. If you don't know which version you need, you
can look at this Microsoft knowledge base article for more help
https://support.microsoft.com/en-us/kb/827218.
3. When the download is complete, open the download destination folder and find the file.
4. Follow one of the following procedures, depending on yourOS.
7
DVI2USB 3.0 User Guide Quick start
5. For Windows:
a. Right-click on the .zip file and choose Extract All (the files must be extracted before
proceeding).
b. Open the extracted files folder.
c. Right-click on setup.exe and select Run as administrator to start the installation.
d. Follow the prompts to install the drivers (the Epiphan Capture Tool is also installed).
Installation may fail for computers inheriting security permissions from a Windows
domain, even when the installer is run as administrator. In that case, contact your
local IT team for assistance with installation.
6. For Mac:
a. Save your work and exit all other applications. (Note: the workstation will reboot after the driver
installation).
b. If not automatically unpacked to a .pkg file, double-click the .dmg file to unpack it.
c. Double-click the .pkg file to begin the installation.
d. Follow the prompts to install the drivers(the Epiphan CaptureTool is also installed).
e. Enter the admin password, if requested.
f. The workstation needs to be restarted and is ready after restart.
Connect the video grabber and the video source:
Now that the drivers are installed, you're ready to begin capturing! Although the steps below ask you to
connect the video source to the grabber, then the grabber to the workstation, you can connect the video
source and video grabber in any order.
1. Connect the video source to the DVI-I port on the video grabber. (If necessary, use an adapter or
appropriate converter cable.)
8
DVI2USB 3.0 User Guide Quick start
2. Connect the provided USB 3.0 cable to the bottom of the video grabber.
3. Connect the other end of the USBcable to an available USB port on your video capture workstation
(use a USB3.0 port for best performance).
9
DVI2USB 3.0 User Guide Quick start
If using a splitter cable for your video source, use a high-quality HDMI or DVI splitter to split the
signal between an other devices and the video grabber. For VGA signals, use an active VGA splitter
rather than a passive VGA splitter (also called a Y-Adapter). This will help maintain a cleaner video
signal.
Capture video
If needed, read Epiphan Capture Tool (Windows) or Epiphan Capture Tool (Mac) for information on how to
launch the capture tool.
1. Start the Epiphan Capture Tool; your video source is immediately detected (if you see a No Signal
message, disconnect and reconnect the cables to make sure they are all seated correctly).
2. (Windows only) If you want to capture audio from the video grabber, click the Enable Audio button in
the toolbar; it's style changes to show audio is enabled. (If your source doesn't have audio or if you
want to use a different audio input method, seclect Capture » Audio Input Device to select your
audio source.)
10
DVI2USB 3.0 User Guide Quick start
3. Use the red record button to start recording. On Mac, the recording starts immediately. On Windows,
the Save dialog opens. Specify the filename and folder to save your file.
4. When you are done capturing, use the pause (Windows only) or stop buttons to pause or stop
recording.
5. Use your operating system's file browser (Windows Explorer or Finder) to find your saved capture file.
Windows only:If you're having trouble capturing embedded audio, make sure you have the video
grabber connected to a USB 3.0 port. Because of the extra volume of data that needs to be
captured, embedded audio capture is only supported when connected via USB3.0.
Windows only: HDMIaudio capture may fail if your device has an old or incorrect EDID loaded.
See Update device EDID.
What’s next?
Now that you have done a basic recording, you might like to know more about the following topics:
11
DVI2USB 3.0 User Guide Quick start
l Configure your device
l DirectShow video adjustments (Windows)
l QuickTime video adjustments (Mac)
l Epiphan Capture Tool
Refer to the table of contents for a complete list of the topics covered.
12
DVI2USB 3.0 User Guide DVI2USB 3.0 on Linux
DVI2USB 3.0 on Linux
Epiphan provides drivers and an API for linux, but does not provide a capture application. The video grabber is
compatible with Video4Linux, so you can use any Video4Linux application for capture. You can also use the
EpiphanLinux SDK to write your own application. For more information see the Epiphan product downloads
page for your DVI2USB 3.0. You'll find the Software Development Tools section which contains C and
C++api and a java interface and example.
USB device driver (linux)
The Epiphan USB device driver for linux come as a set of pre-compiled binaries and additional source files that
you may need to compile before installing on your computer.
To download the drivers for your product, go to www.epiphan.com/support and find the support page for
DVI2USB 3.0. From the Downloads tab, select the Linux download link; the linux download page appears.
Choose vga2usb from the first dropdown box, and specify your linux distribution specifics in the other
boxes. Once you've drilled into the version of linux for which you want the drivers, click the file links to
download a compressed file with everything you'll need to compile and install the driver. Unzip the file and
read the README for further instructions.
13
DVI2USB 3.0 User Guide DVI2USB 3.0 on Linux
The driver works with Video4Linux compatible applications (including gStreamer, VLCand the Video4Linux
application), and with the Epiphan API.
Epiphan capture API
The Epiphan capture API receives captured images from the USBdevice driver. To record or stream these
images you can use a compatible Video4Linux application(such as VLC or gStreamer) or you can use the API
to write your own capture application.
TheAPI is optimized for capturing high resolution images from your DVI2USB 3.0. It analyzes individual
images, performs on-device cropping and handles video mode changes.
See the product support page to download the Software Development kit, which includes the Epiphan
capture API.
Sample applications
Epiphan provides some sample applications including a sample capture application, a sample settings
application and a sample utility for reading and writing EDIDs. Source for some of the samples (such as the
capture application) is included in the SDK.
You can download the samples from the same downloads page as the driver.
14
DVI2USB 3.0 User Guide Physical attributes
Physical attributes
The DVI2USB 3.0 device measures 90mm x 60mm x 23mm (3.54” x 2.36” x 0.91”). It features a single DVI-I
type connector, a USB 3.0 connector and an LED indicator. This small, portable product easily fits in the palm
of your hand.
Table 2 Connectors and indicators
NumberInterfaceDescription
DVIInput
USB 3.0 Output
LED
Connects a DVI, VGA or HDMI source to the
video grabber.
Connects the video grabber to the capture
workstation and enables data transfer from
the video source to the workstation.
The video grabber works best when connected
to a USB 3.0 port on the capture workstation,
but is also backward compatible withUSB2.0.
LEDindicator light indicates the current status
of the video grabber. See Indicator LED details
for the meaning of different light colors.
15
DVI2USB 3.0 User Guide Physical attributes
Epiphan always recommends using a USB 3.0 port for best performance. If a USB 2.0 port is used
instead, DVI2USB 3.0 transfers video at a lower frame rate and is unable to capture embedded
audio.
16
DVI2USB 3.0 User Guide Indicator LED details
Indicator LED details
The color and action of the indicator LED depends on whether you are connected by USB 3.0 or USB 2.0. For
maximum performance, always use a USB 3.0 port and the included USB 3.0 cable. Note that frame capture
rate will be reduced when connected via USB 2.0.
If you’re not sure if your controller is USB 3.0 or USB 2.0, plug DVI2USB 3.0 into the capture computer and
look at the indicator LED (note that test this assumes there is no video source plugged into the video grabber):
A flashing blue LED means USB 3.0A flashing green LEDmeans USB 2.0
LED colorUSB 3.0 connectionUSB 2.0 connection
The video grabber is powered on but is not functional. The
Solid red
Blinking red
Solid yellowImage/video capture or data transfer is in progress.
Flashing blue
Flashing green
Solid green-
driver is not installed or failed to load. If you installed
theEpiphan CaptureTool and drivers, disconnect and reconnect
the USB cable.
The video grabber's security validation has failed. Contact
Epiphan support with the product serial number and details of
your system.
The firmware is loaded
successfully, the device is idle.
Video mode detection is in
progress.
The firmware is loaded
successfully, the device is idle.
Video mode detection is in
progress.
-
17
DVI2USB 3.0 User Guide Troubleshoot
Troubleshoot
If you're experiencing problems with your DVI2USB 3.0, use the following tips to attempt to rectify the
problem.
If using splitters, be sure to always use high quality splitters. For VGA splitters, use an active
VGAsplitter rather than a passive or Y-Adapter splitter.
Capture device not found:
If the Epiphan Capture Tool does not find the video grabber, the message Capture device not found is
displayed in the capture application.
Try the following troubleshooting tips:
l Confirm that the video grabber is connected to the capture workstation's USB port. The device's LED is
lit when it is connected.
l Disconnect and reconnect the video grabber from the USB port. This allows the operating system to
load drivers for the video grabber, if they haven't already been loaded.
l Check the indicator LED colors and compare to the list described in Indicator LED details.
l On Windows, check the Windows Device Manager to verify that you can see the video grabber in the list
of devices.
l If trying the above suggestions does not resolve the issue, close all applications and restart your video
capture workstation.
18
DVI2USB 3.0 User Guide Troubleshoot
No signal detected:
If the Epiphan Capture Tool finds the video grabberbut does not see a connected video source, the message
No signal detected is displayed in the capture application.
Try the following troubleshooting tips:
l Confirm that the video grabber used by the application is the correct one. Compare the serial number
in the window frame (300292 in the example above) with the serial number sticker on the back of your
device. If they do not match, use the Capture » Select device... (Windows) or the device list(Mac)
menu item to select a different video grabber.
l Confirm that your video source is on and is outputting data to the video cable connected to the video
grabber(this may be a hardware or software setting in your video source).
l Disconnect and reconnect the video source from the video grabber.
l Check the indicator LED colors and compare to the list described in Indicator LED details.
19
DVI2USB 3.0 User Guide Configure your device
Configure your device
Epiphan lets you fine tune image adjustments and select a VGAmode (for analog sources) and control how
your video grabber works with DirectShow (Windows) or QuickTime (Mac) compatible applications.
The menu options that appear in the Configure dialog vary depending on the kind of source you have
connected to the video grabber. Some menu items are only applicable to VGAsources and therefore only
appear when a VGA source is connected.
Windows
To access the configuration screen on Windows, do one of the following:
1. From the Epiphan Capture, choose Capture » Configure Device... or
2. Open the Windows ControlPanel.
a. Click the Epiphan Frame Grabbers applet; the Epiphan Frame Grabber Configuration window
appears.
b. Select the grabber you wish to configure.
c. Click Edit Configuration; the edit configuration window opens.
Mac
To access the configuration screen on a Mac, do one of the following:
1. From the Epiphan Capture Tool, choose View » Show Adjustment Controls or
2. Open the Systems Preferences panel.
a. Click the Epiphan icon, the Epiphan preferences window appears.
b. Select the Capture tab.
c. Choose the video grabber you want to configure(necessary only if you have more than one
video grabber).
d. Click Edit; the configuration window appears.
20
DVI2USB 3.0 User Guide DirectShow video adjustments (Windows)
DirectShow video adjustments (Windows)
in the Epiphan Capture Tool, the Capture » Configure Video » DirectShow page lets you configure how the
device interacts with DirectShow compatible applications. From the resolution to whether or not the image is
flipped, there are a variety of options available. See the table below for an explanation of each option.
On Windows, you can also access this screen using the Epiphan applet in the ControlPanel by selecting the
video grabber you'd like to configure and clicking Configure Device or Default Configuration.
The adjustments made here are stored in the device driver and are used until you change them again. Once
applied, you do not need to keep the Epiphan Capture Tool open to use the values you set. Be aware that
third party DirectShow compatible applications can also have settings that may make it appear your settings
are not being honored. If you're having difficulty seeing your changes, check the third party application's
advanced settings.
ItemDescription
Use this checkbox to force the resolution your video grabber reports to
DirectShow compatible applications.When checked, the drop down box
has a list of resolutions from which you pick your desired resolution.
Fix resolution
If you choose a resolution that is smaller or larger than the source video,
theEpiphan drivers will scale the image for you (unless you uncheck
Scale image to match stream resolution, in which case the image will
be cropped to match your chosen resolution).
21
DVI2USB 3.0 User Guide DirectShow video adjustments (Windows)
ItemDescription
Select an image to display when there is no signal captured from your
Default image
video grabber. The uncompressed BMPimage must be located on your
video capture workstation.
If you are using a fixed resolution and choose not to scale the image, the
captured image will appear cropped to your specified resolution when
capturing with a DirectShow compatible utility. Generally the cropping
happens at the top left corner of the video, but test first to be sure you
see the same results.
Scale image to match stream
resolution
Flip image vertically
Limit frame rate to
Normally, when choosing to use a fixed resolution with DirectShow, you'll
want the Epiphan drivers to scale the image for you. Use the slider to
determine the type of scaling you'd like. Scaling performance is a tradeoff
between quality and CPU cycles on the capture computer. Lower quality
(left side of the slider) is faster and takes fewer CPU cycles, where higher
quality(right side of the slider)is slower and takes more CPU time. Try
different values out to find the one that works for your specific use case.
Use this check box to flip your captured image vertically when sending
over DirectShow.
Use this to limit (or fix)the frame rate for the data you send to
DirectShow.
For example, if you're using a DirectShow-compatible application like
WebEx and you're sharing something relatively static(like a PowerPoint
presentation), you could limit the frame rate to 5 fps, which would be
plenty for people watching at the other end, and would avoid filling your
data pipe with identical images.
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DVI2USB 3.0 User Guide QuickTime video adjustments (Mac)
QuickTime video adjustments (Mac)
In addition to fine tuning specific capture attributes, on a Mac you can also configure how the grabber works
with third party QuickTime applications. The Epiphan System Preferences utility lets you configure how
items like the resolution presented to the application and whether or not the image is rotated and more. See
the table below for an explanation of each option.
The adjustments made here are stored in the device driver and are used until you change them again. Be
aware that third party QuickTime compatible applications can also have settings that may make it appear your
settings are not being honored. If you're having difficulty seeing your changes, check the third party
application's advanced settings.
After changing QuickTime settings you may need to quit and restart your QuickTime compatible
application to force it to read the updated settings.
ItemDescription
Choose from Actual, Default or Fixed.
With Actual, the captured source resolution is sent to QuickTime. If at
any time during a recording session no signal is detected, an error will
occur that could interrupt the recording session.
Video Resolution
With Default, the specified resolution is sent only when there is no signal
on the video grabber. If the reported resolution doesn't match the actual
frame size, frames are resized.
With Fixed, you can choose the resolution you want to send to
QuickTime, regardless of what is coming in through the video grabber.
The video will be scaled (up or down) to match the specified resolution.
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