EnGenius Technologies EWS380AP Users Manual

Table of Contents
Chapter 1 ..........................................................................................................................................................................4
Key Features............................................................................................................................................................................................. 5
Introduction .............................................................................................................................................................................................. 6
System Requirements ............................................................................................................................................................................... 7
Package Contents ..................................................................................................................................................................................... 7
Applications ............................................................................................................................................................................................. 8
Technical Specifications........................................................................................................................................................................... 9
Physical Interface ....................................................................................................................................................................................11
Chapter 2 ........................................................................................................................................................................ 12
Considerations for Wireless Installation ................................................................................................................................................ 13
Computer Settings .................................................................................................................................................................................. 14
Hardware Installation ............................................................................................................................................................................. 18
Mounting the Access Point..................................................................................................................................................................... 19
Wall mount the Access Point .................................................................................................................................................................. 20
Chapter 3 ........................................................................................................................................................................ 21
Default Settings ...................................................................................................................................................................................... 22
Web Configuration ................................................................................................................................................................................. 23
Chapter 4 ........................................................................................................................................................................ 25
Device Status .......................................................................................................................................................................................... 26
Connections ............................................................................................................................................................................................ 29
Chapter 5 ........................................................................................................................................................................ 30
IPv4 Settings .......................................................................................................................................................................................... 31
IPv6 Settings .......................................................................................................................................................................................... 32
Spanning Tree Settings........................................................................................................................................................................... 33
LAN Port Settings .................................................................................................................................................................................. 34
Chapter 6 ........................................................................................................................................................................ 35
2.4GHz/5GHz SSID Profile ................................................................................................................................................................... 36
Wireless Security.................................................................................................................................................................................... 38
Wireless MAC Filter .............................................................................................................................................................................. 41
Traffic Shaping ....................................................................................................................................................................................... 42
Guest Network ....................................................................................................................................................................................... 43
RSSI Threshold ...................................................................................................................................................................................... 45
Management VLAN Settings ................................................................................................................................................................. 46
Chapter 7 ........................................................................................................................................................................ 47
SNMP Settings ....................................................................................................................................................................................... 48
CLI/SSH Settings ................................................................................................................................................................................... 50
HTTPS Settings...................................................................................................................................................................................... 51
Email Alert ............................................................................................................................................................................................. 52
Date and Time Settings .......................................................................................................................................................................... 53
WiFi Scheduler ....................................................................................................................................................................................... 54
Tools ....................................................................................................................................................................................................... 56
LED Control ........................................................................................................................................................................................... 59
Device Discovery ................................................................................................................................................................................... 60
Chapter 8 ........................................................................................................................................................................ 61
Account Setting ...................................................................................................................................................................................... 62
Firmware Upgrade ................................................................................................................................................................................. 63
Backup/Restore ...................................................................................................................................................................................... 64
System Log............................................................................................................................................................................................. 64
Reset ....................................................................................................................................................................................................... 66
Logout .................................................................................................................................................................................................... 67
Appendix......................................................................................................................................................................... 68
Appendix A - FCC Interference Statement ............................................................................................................................................ 69
Appendix B - IC Interference Statement ................................................................................................................................................ 71
Appendix C - CE Interference Statement............................................................................................................................................... 73
Chapter 1
Product Overview
Key Features
 Deploy and manage with ease using EWS Series Wireless Management Switches.
 Supports IEEE802.11ac/a/b/g/n wireless standards
 Two 2.4 GHz Omni-directional antennas
 Two 5 GHz Omni-directional antennas
 Support Wave 2 MU-MIMO function on 5GHz radio.
 Support Tx Beamforming to enlarge the transmitting distance.
 Proprietary 24V Input design with Gigabits port supports.
 Flexible application by the built-in 2nd LAN port.
 More customized items on Band Steering for intellgent Management.
 Secured Guest Network option available
Introduction
The AP is a great performance, evenly coverage and long-range Dual-Band Wireless 802.11 ac/a/b/g/n Indoor Access Point with speeds up to 300 Mbps on 2.4GHz
and 867Mbps on 5GHz band. It can be configure as an: Access Point, Client Bridge, or WDS (AP, Station & Bridge). Its high-powered, long-range characteristics make it
a cost-effective alternative to ordinary Access Points that don’t have the range and reach to connect to a growing number of wireless users who wish to connect to a
business network. The AP supports the 2.4GHz frequency band under 802.11 b/g/n modes while at the same time providing 5GHz band under 802.11 ac/a/n modes
for communicating to and from 5GHz capable computers, tablets or smart phones or transferring files. Several APs can be deployed in a campus setting using the 5GHz
band as a backhaul to provide multiple 2.4GHz wireless cells for computers or mobile devices in common indoor areas.
The AP is easy to install in virtually any location with PoE (Power over Ethernet). The AP enables network administrators to control its transmit power and feature settings
for selecting narrow bandwidth and traffic shaping. The AP also supports wireless encryption including Wi-Fi Protected Access (WPA-PSK/WPA2-PSK) Encryption, and
IEEE 802.1x with RADIUS.
Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between devices, radio interference in the operating environment, and mix of devices in the network. Features and specifications are subjected to change without prior notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2017 EnGenius Technologies, Inc. All rights reserved.
System Requirements
The following are the Minimum System Requirements in order to configure the device:
 Computer with an Ethernet interface or wireless network capability
 Windows OS (XP, Vista, 7, 8), or Mac OS
 Web-Browsing Application (i.e. Internet Explorer, Firefox, Chrome, Safari, or another similar browser application)
Package Contents
The package contains the following items (all items must be in package to issue a refund):
 EAP Wall Plate Access Point
 Mounting Bracket
 Bracket Screw
 Quick Installation Guide
 Power Adaptor
Applications
Wireless LAN (WLAN) products are easy to install and highly efficient. The following list describes some of the many applications made possible through the power
and flexibility of WLANs:
 Difficult-to-Wire Environments: There are many situations where wires cannot be installed, deployed easily, or cannot be hidden from view. Older
buildings, sites with multiple buildings, and/or areas that make the installation of a Ethernet-based LAN impossible, impractical or expensive are sites where WLAN can be a network solution.
 Temporary Workgroups: Create temporary workgroups/networks in more open areas within a building; auditoriums, amphitheaters classrooms,
ballrooms, arenas, exhibition centers, or temporary offices where one wants either a permanent or temporary Wireless LAN established.
 The Ability to Access Real-Time Information: Doctors/Nurses, Point-of-Sale Employees, and/or Warehouse Workers can access real-time information
while dealing with patients, serving customers, and/or processing information.
 Frequently Changing Environments: Set up networks in environments that change frequently (i.e.: Show Rooms, Exhibits, etc.).
 Small Office and Home Office (SOHO) Networks: SOHO users require a cost-effective, easy, and quick installation of a small network.
 Training/Educational Facilities: Training sites at corporations or students at universities use wireless connectivity to exchange information between peers
and easily access information for learning purposes.
Technical Specifications
EAP2200
Radio Specification
Dual Concurrent Radio:
- 2.4GHz: 802.11b/g/n with max data rate up to 300Mbps
- 5GHz: 802.11ac/n with max data rate up to 867Mbps Transmit Power:
- Max transmit power is limited by regulatory power Radio Chains / Spatial Streams:
- 2 x 2 / 2 Supported Radio Technology:
- 802.11b: direct-sequence spread-spectrum (DSSS)
- 802.11a/g/n/ac:orthogonal frequency-division multiplexing (OFDM)
Channelization:
- 802.11n with 20/40 MHz channel width
- 802.11a/b/g with 20 MHz channel width
- 802.11ac with 20/40/80 MHz channel width
Supported Modulation:
Physical & Environment
Power Source:
- DC Input: DC12V/1A
- PoE: compatible with 802.3af Internal Antenna
- 2 x 2.4GHz antennas
- 4 x 5GHz antennas Interface:
- 2 x 10/100/1000Mbps Uplink Port with 802.3af/at PoE
- 1 x DC power connector
- 1 x Reset button Dimensions: 20 x 20 x 4.5cm (7.87” x 7.87” x 1.77”) Mounting:
- Wall mount Environment:
- Operating temperature: 0°C~40°C
- 802.11b: BPSK, QPSK, CCK
- 802.11a/g/n/ac: BPSK, QPSK, 16-QAM, 64-QAM
Supported data rates (Mbps):
- 802.11b: 1, 2, 5.5, 11
- 802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54
- 802.11n: 6.5 to 300 (MCS0 to MCS23)
- 802.11ac: 6.5 to 867 (MCS0 to MCS9)
- Operating humidity: 0%~90% typical
- Storage temperature: -20°C~60°C
Wireless
Operating Mode:
- AP Mode Auto Channel Selection:
- Setting varies by regulatory domains
- Client isolation
SSIDs:
- Supports up to 8 SSIDs per frequency band
VLAN Tag / VLAN Pass-through Wireless Client List Guest Network:
- Allocates a separate network segment for guest access within the same WLAN
QoS:
- Supports 802.11e/WMM
Band Steering Mobility:
- PMKSA support for fast roaming
Security:
- WEP encryption: 64/128/152-bit
- WPA/WPA2 Enterprise/PSK
- Hidden SSID
- MAC address filtering (up to 50 MAC)
Management
Deployment Options
- Standalone Mode
- Managed Mode (by Neutron Switch) Configuration
- Web interface (HTTP)
- SNMP v1/v2c/v3 with MIB I/II and private MIB
- CLI (Telnet) Firmware Upgrade
- Web interface or CLI (FTP/HTTP) Backup / Restore Settings
- Revert to factory default settings Schedule Reboot:
- Specifies interval to reboot system periodically E-mail Alert / Syslog Notification
Physical Interface
1. LED Indicators: LEDs for Power, WAN, 2.4Hz, 5GHz, LAN
2. Reset Button: Press and hold for over 10 seconds to reset to factory default settings.
3. DC12V Input: DC12V/1A power in
4. LAN1 : 10/100/1000 RJ45 Uplink (PoE In)that supports 802.3af/at PoE input
5. LAN2 :10/100/1000 RJ45
Chapter 2
Before You Begin
Before You Begin
This section will guide you through the installation process. Placement of the EnGenius Access Point is essential to maximize the Access Point’s performance.
Avoid placing the Access Point in an enclosed space such as a closet, cabinet, or stairwell.
Considerations for Wireless Installation
The operating distance of all wireless devices can often not be pre-determined due to a number of unknown obstacles in the environment in which
the device is deployed. Ob stacles such as the number, thickness, and location of walls, ceilings, or other objects that the Access Point’s wireless
signals must pass through can weaken the signal. Here are some key guidelines for allowing the Access Point to have an optimal wireless range
during setup.
 Keep the number of walls and/or ceilings between the Access Point and other network devices to a minimum. Each wall and/or ceiling can reduce the
signal strength, resulting in a lower overall signal strength.
 Building materials make a difference. A solid metal door and/or aluminum stubs may have a significant negative effect on the signal strength of the
Access Point. Locate your wireless devices carefully so the signal can pass through drywall and/or open doorways. Materials such as glass, steel, metal, concrete, water (example: fish tanks), mirrors, file cabinets, and/or brick can also diminish wireless signal strength.
 Interference from your other electrical devices and/or appliances that generate RF noise can also diminish the Access Point’s signal strength. The most
common types of devices are microwaves or cordless phones.
Computer Settings
Windows XP/Windows 7
In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system.
1. Click the Start button and open the Control Panel.
Windows XP Windows 7
2a. In Windows XP, click on Network Connections.
2b. In Windows 7, click View network status and tasks in the Network and Internet section, then select Change adapter settings.
3. Right click on Local Area Connection and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.
5. Select Use the following IP address and enter an IP address that is different from the Access Point and Subnet
mask, then click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 – 192.168.1.255
PC Subnet mask: 255.255.255.0
Apple Mac OS X
1. Go to System Preferences (it can be opened in the Applications folder or by selecting it in the Apple Menu).
2. Select Network in the Internet & Network section.
3. Highlight Ethernet.
4. In Configure IPv4, select Manually.
5. Enter an IP address that is different from the Access Point and Subnet mask, then
click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet as the
device.
For example: Access Point IP address: 192.168.1.1
PC IP address: 192.168.1.2 – 192.168.1.255
PC Subnet mask: 255.255.255.0
6. Click Apply when finished.
Hardware Installation
1. Connect one end of a RJ45 Ethernet cable to the PoE In (LAN/Uplink) port on the rear of the Access Point.
2. Connect the other end of the RJ45 Ethernet cable to a PoE Ethernet switch or the PoE Out port on the PoE injector.
3. Using another RJ45 Ethernet cable, connect one end to the Ethernet port on the computer, and connect the other end to another port on the PoE
Ethernet switch or to the Data In port on the PoE injector.
4. Provide power to the PoE injector/switch.
5. Verify that the Power LED on the AP is steady orange.
6. Proceed to set up the Access Point using the computer.
Mounting the Access Point
Using the provided hardware, the AP can be attached to a ceiling or wall.
To attach the AP to a ceiling or wall using the mounting bracket:
A) Slide the ceiling mount base into the slot of the Access Point. B) Hold the Access Point with one hand ti reach the other hand over the T-Rail sides of the bracket. Then hook the stationary end of the ceiling
mount bracket onto the T-Rail.
Wall mount the Access Point
A) Determine where the Access Point will be placed; mark the location for the two base plate mounting holes on the wall. Use the appropriate
drill bit to drill a hole on each mark(1/3 or 8.1mm diameter; 1 or 26mm deep).
B) Screw the anchors into the holes until they are flush with the wall. C) Screw the included screws into the anchors. D) Slide the wall mount base into the slot of the Access Point.
Chapter 3
Configuring Your Access Point
Configuring Your Access Point
IP Address
192.168.1.1
Username/Password
admin/admin
This section will show you how to configure the device using the web-based configuration interface.
Default Settings
Please use your Ethernet port or wireless network adapter to connect the Access Point.
Web Configuration
1. Open a web browser (Internet Explorer/Firefox/Safari) and enter the IP Address http://192.168.1.1.
Note: If you have changed the default LAN IP Address of the Access Point, ensure you enter the correct IP Address.
2. The default username and password are: ad min. Once you have entered the correct username and password, click the Login button to open the
web-based configuration page.
3. If successful, you will be logged in and see the Access Point User Interface.
*Model name varies depending on model.
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