EnGenius Technologies EDS6255 Users Manual

Business Solutions

2Megapixel Full HD Wireless Dome Network Camera

EDS6255

Table of Content

1. Product Overview ................................................................................................................................................................................................. 6

1.1. Introduction ................................................................................................................................................................................................. 6

1.2. Read Before Using ........................................................................................................................................................................................ 7

1.3. Key Features ................................................................................................................................................................................................. 8

1.4. Package Contents ......................................................................................................................................................................................... 9

1.5. Physical Description ................................................................................................................................................................................... 10

2. Installation ......................................................................................................................................................................................................... 11

2.1. Hardware Setup ......................................................................................................................................................................................... 11

2.2. Ceiling / Wall Mount .................................................................................................................................................................................. 15

2.3. IP Camera Connection ................................................................................................................................................................................ 17

2.3.1. Connecting via Ethernet Cable ................................................................................................................................................................... 18

3. Accessing the Camera after Installation ............................................................................................................................................................. 19

3.1. Managing using PC or Laptop .................................................................................................................................................................... 20

3.1.1. EnViewer Finder ........................................................................................................................................................................................ 20

3.1.1.1. EnViewer Finder: DDNS ..................................................................................................................................................................... 28

3.1.1.2. EnViewer Finder: Config .................................................................................................................................................................... 30

3.1.1.3. EnViewer Finder: Upgrade ................................................................................................................................................................. 33

3.1.1.4. EnViewer Finder: Reset ...................................................................................................................................................................... 34

3.1.1.5. EnViewer Finder: Reboot ................................................................................................................................................................... 35

3.1.2. Web Browser .............................................................................................................................................................................................. 36

3.2. Manage using Tablet or Mobile Phones .................................................................................................................................................... 38

4. First Time Basic Settings .................................................................................................................................................................................... 39

4.1.1. Setting the Interface Language .................................................................................................................................................................. 44

4.1.2. Changing the Camera Name ...................................................................................................................................................................... 45

4.1.3. Setting the Camera Time ........................................................................................................................................................................... 47

4.1.4. Setting the Storage Folder ......................................................................................................................................................................... 48

4.1.5. Adding a User Account ............................................................................................................................................................................... 49

5. User Interface ..................................................................................................................................................................................................... 50

5.1. Navigation Panel ........................................................................................................................................................................................ 51

5.2. Live View Settings ...................................................................................................................................................................................... 54

5.3. Main Menus ............................................................................................................................................................................................... 57

5.4. System ........................................................................................................................................................................................................ 59

5.4.1. Status.......................................................................................................................................................................................................... 60

5.4.2. Service Port ................................................................................................................................................................................................ 61

5.4.3. Time ........................................................................................................................................................................................................... 62

5.4.4. PC Storage Path .......................................................................................................................................................................................... 63

5.4.5. Firmware .................................................................................................................................................................................................... 64

5.4.6. Backup ........................................................................................................................................................................................................ 67

5.4.7. Reboot/Reset to Default ............................................................................................................................................................................ 72

5.4.8. Language .................................................................................................................................................................................................... 73

5.5. Network ..................................................................................................................................................................................................... 74

5.5.1. IP Configuration ......................................................................................................................................................................................... 75

5.5.2. EnGenius Cloud Service ............................................................................................................................................................................. 79

5.5.3. UPnP ........................................................................................................................................................................................................... 84

5.6. Wireless...................................................................................................................................................................................................... 85

5.6.1. Basic ........................................................................................................................................................................................................... 85

5.6.2. WPS ............................................................................................................................................................................................................ 88

5.6.3. AP Profile .................................................................................................................................................................................................... 90

5.6.3.1. Add ..................................................................................................................................................................................................... 91

5.6.3.2. Edit ..................................................................................................................................................................................................... 93

5.6.3.3. Move Up / Down ................................................................................................................................................................................ 94

5.6.3.4. Delete ................................................................................................................................................................................................. 94

5.6.3.5. Connect .............................................................................................................................................................................................. 95

5.7. Media ......................................................................................................................................................................................................... 96

5.7.1. Video .......................................................................................................................................................................................................... 97

5.7.2. Camera ....................................................................................................................................................................................................... 99

5.7.2.1. Light Setting ..................................................................................................................................................................................... 100

5.7.2.2. Flicker Control .................................................................................................................................................................................. 103

5.7.2.3. Mirror ............................................................................................................................................................................................... 104

5.7.2.4. Day/Night Mode ............................................................................................................................................................................... 106

5.7.3. Advanced .................................................................................................................................................................................................. 107

5.7.4. Privacy Mask ............................................................................................................................................................................................ 109

5.7.5. Audio ........................................................................................................................................................................................................ 110

5.8. Event Management .................................................................................................................................................................................. 112

5.8.1. Event Control ............................................................................................................................................................................................ 113

5.8.1.1. Motion Detection ............................................................................................................................................................................. 116

5.8.1.2. Audio Detection ............................................................................................................................................................................... 119

5.8.1.3. Tampering Detection ................................................................................................................................................................................ 120

5.8.1.4. Event Action ..................................................................................................................................................................................... 121

5.9. Event Server ............................................................................................................................................................................................. 123

5.9.1. Network Storage ...................................................................................................................................................................................... 125

5.9.1.1. NFS (Network File System) ............................................................................................................................................................... 126

5.9.1.2. SAMBA.............................................................................................................................................................................................. 127

5.9.2. FTP (File Transfer Protocol) ...................................................................................................................................................................... 128

5.9.3. E-mail Alerts ............................................................................................................................................................................................. 129

5.10. Storage Info .............................................................................................................................................................................................. 131

5.9. User Management ................................................................................................................................................................................... 133

5.10.1. Add User ................................................................................................................................................................................................... 135

5.10.2. Edit User ................................................................................................................................................................................................... 136

5.10.3. Delete User ............................................................................................................................................................................................... 138

5.10.4. Push Message Mobile List ........................................................................................................................................................................ 140

6. Camera Connecting to EnGenius Router ......................................................................................................................................................... 141

5.11. Enable Router Storage Function .............................................................................................................................................................. 144

5.12. Camera Profile .......................................................................................................................................................................................... 148

5.12.1. Add Profile ................................................................................................................................................................................................ 148

5.12.2. Edit Profile ................................................................................................................................................................................................ 151

5.12.3. Delete Profile ........................................................................................................................................................................................... 152

5.12.4. Synchronize .............................................................................................................................................................................................. 153

5.13. Fine Tune Camera Configuration set by the Router................................................................................................................................. 154

5.14. Access the Media files on the Router ...................................................................................................................................................... 155

5.14.1. Using web browser ................................................................................................................................................................................... 155

5.14.2. Using Windows File Explorer ................................................................................................................................................................... 159

6. Camera Connecting to Other Router ............................................................................................................................................................... 162

7. Application Guide ............................................................................................................................................................................................. 163

7.1. Example: Remote Surveillance and Motion Detection. ........................................................................................................................... 164

7.1.1. Step 1: Choose Event Control ................................................................................................................................................................... 165

7.1.2. Step 2: Configure Motion Detection ........................................................................................................................................................ 166

7.1.3. Step 3: Configure Event Action ................................................................................................................................................................ 167

8. Trouble Shooting .............................................................................................................................................................................................. 168

8.1. Viewing Your Video .................................................................................................................................................................................. 168

8.2. Networking ............................................................................................................................................................................................... 170

8.3. Security and Privacy ................................................................................................................................................................................. 171

8.4. Cloud Video Services................................................................................................................................................................................ 172

9. Appendix .......................................................................................................................................................................................................... 173

1. Product Overview

The EDS6255 is a 2-Megapixel Day & Night wireless Dome Network Camera which adds surveillance capability to a variety of network

environments. With a built-in removable mechanical IR-cut filter, it helps users keep an eye on what matters and get notified by what just

happened on demand allowing 24/7 monitoring remotely.

It features LED Infrared Night Vision with automatic activation system. Megapixel HD with High speed H.264 encoding ensures high quality

image recording without losing any details. Infrared Night Vision feature can assist to deliver 24/7 non-stop monitoring. With the support of

patented EnGenius Cloud service, users can monitor their surveillance networks remotely in real time any time anywhere on any computer or

on iOS or Android based mobile devices using EnGenius APPs.

1.1. Introduction

This document will guide you through detail steps for EDS6255 installation and both basic and advanced configurations. Familiarizing with

the product features can help you to fully utilize the camera for various application scenarios. Please note that the product feature may

improve over time, be sure to check out the latest firmware and user’s manual for most updated changes on EnGenius web site.

Thank you for choosing EnGenius products.

1.2. Read Before Using

For users’ convenience, the camera is configured with DHCP enabled by default which allows the camera to get an IP address for itself

automatically. This applies to majority of the surveillance network settings. However, if you are connecting the product in an office (or any

public setting), you may need to consult the IT department in charged for IP setting detail to avoid IP address conflict.

Like all electronic devices, do not install the product in hazardous environment where humidity or temperature is high to avoid danger.

This camera is designed for indoor usage; when the camera is wall-mount installed, please secure the camera and wires in place to prevent it

from dangling.

1.3. Key Features

 Megapixel HD Resolution to Deliver Quality Streaming on A Variety of Mobile Devices and PCs  LED Infrared Night Vision up to 49 Feet (15 Meters) with Automatic Activation System  Wireless N Network Compliant with Optimum Wi-Fi Performance  Supports Simultaneous Dual-Stream Recording with High Speed H.264 Encoding  Built-in Microphone  Multiple Storage Options–Built-in Micro SD/SDHC Slot for Onboard Storage and Samba/FTP Client to Save to an External Storage  Supports Push Message and Play Back on Smart Devices triggered by Motion  EnGenius Cloud Services Supported (Apps and Web-based Services)

1.4. Package Contents

The package should contain all of following items shown below.

1.5. Physical Description

2. Installation

2.1. Hardware Setup

Before installing the camera, please make sure the camera is properly configured and tested before hardware installation especially if it is

mounted on a wall. Please also make sure the power outlet is available near the installation site.

I. Basic Connection (without PoE)

A) Connect the camera to a switch via Ethernet Cable. B) Connect the supplied power cable from the camera to the power outlet.

II. Power over Ethernet (PoE) Connection

A) When connecting to PoE-Enabled Switch:

The camera is PoE compliant, please connect the Ethernet Port from the Cable Harness to a PoE-enabled Switch using single Ethernet

Cable.

B) When connecting to a non-PoE Switch:

Connect the camera to a non-PoE Switch via PoE Injector (optional).

2.2. Ceiling / Wall Mount

 Locate an area on the ceiling / wall and make sure the area is capable of supporting the weight of camera.  Use the ceiling mount bracket screw slots to drill the mounting screws into the ceiling or wall.  Twist the camera body into the ceiling mount bracket and route cables into the side of conduit entry tunnel.  Twist the camera to set counter-clockwise carefully and slowly until it is secured firmly.

For Installation with ceiling mount hooks into the ceiling light grid steel framing, first use the hooks and screw into the ceiling mount bracket

until fixed upon the ceiling light grid steel framing. When done, twist the camera until it is secured.

2.3. IP Camera Connection

PoE / Gateway / Router

Modem

Internet

WAN

Ethernet

Wi-Fi

Before setting up the camera with your router, please ensure the Internet is ready. When camera is configured with the router with Internet

connection, you can then access the camera through the Internet anytime anywhere. This section will guide you through the connection setup.

Please follow the following guide step by step to setup the connection between your camera and the router. There are two ways to establish

connection between the camera and router: Wired (Ethernet) and Wireless (Wi-Fi).

2.3.1. Connecting via Ethernet Cable

Gateway / Router

Internet

Modem

WAN

RJ-45 Ethernet Cable

Connect the camera to the router on the LAN ports with a network RJ45 Ethernet cable (shown below). You may use the cable that came

with the package for initial setup; however, you may be required to switch to wireless setting or purchase a longer cable to extend the camera

for longer range. As a rule of thumb, if your camera is close enough to the router use Ethernet cable if possible for optimized result; and for

wall mount installation, it’s best to adopt wireless setup. You can choose either way for the application you find suitable.

3. Accessing the Camera after Installation

Management

Station

Gateway / Router

Ethernet

Wi-Fi

Wire Setup

Wireless Setup

There are several ways to get access to your camera on your network. You should probably have a setup similar to the following diagram.

You can manage the camera using your PC, Laptop, Tablet or iOS/Android based on mobile phone; we will call it management station in the

following context. The key point is that management station and the camera must be connected under the same subnet.

3.1. Managing using PC or Laptop

3.1.1. EnViewer Finder

EnViewer Finder is a tool provided by EnGenius that helps you discover the camera within a local network. You should be able to find the tool

inside the CD. Please install the tool to your management station desktop for quick access when you need it. Please take note of the IP address

shown. In this example, 192.168.0.101 is the camera IP address.

Double-click on the icon to run.

The camera list at the center displays the discovered cameras currently connected to your router (local network). If you do not find the

one you intend to configure, please click on Refresh to rescan the network until it appears on the list. Please turn off any heavy-loading

applications such as P2P that may occupy your network.

Enter Username and Password for the selected camera on the list.

Click on Next to start configuration.

The EnViewer Finder will guide you step by step through the basic settings Network, DDNS and Config. You can also switch between settings by

clicking the icons on the panel.

Rescan the network for camera.

Go to Network setting

Go to DDNS setting

Go to Camera Video Configuration setting

Upgrade the current camera firmware

Reset the current camera to factory default

Reboot/restart the current camera

EnViewer Finder: Network

MODE: There are three modes that your camera can get its IP address. DHCP, Manually, or PPPoE.

DHCP:

It is the most popular way in the home network setting. It will request IP address from your router automatically. The requirement is that your

router should enable DHCP (which is basically the default setting for most of the home router vendors). You are not required to enter any IP

related information.

Manual:

You will need to assign the IP address details in TCP/IP section. Please ensure that the IP address is not being used by someone else in the

network.

PPPoE:

If you are connecting to the Internet without going through your router, you can connect the camera directly to your modem (given that

your Internet service is using PPPoE protocol). Please consult your local ISP provider for more detail. Basically, the PPPoE setting is exactly the

same as your router. You need to provide at least the Username and Password to get access.

UPnP: this feature must be enabled so that the camera can be discovered by UPnP services. Leave it enabled if you unsure what UPnP is.

System Time:

Like any other surveillance system, time is essential because we want to keep track of the time of the events recorded or detected by the

camera. By default, the camera is connected to a public NTP server (pool.ntp.org) and its time is always synchronized with the server over the

Internet. Normally, you only need to change the Time Zone. Choose the one that matches your location. Leave the other setting as default

should be fine. Setting the wrong time server or time zone will result in inaccurate scheduling and time stamp.

Authorization:

You may change the Password of ‘admin’ or Camera Name here. Please note that, once you changed the password. You will need to provide

your new password next time upon login to the camera through EnViewer Finder or Web Browser. The Camera Name is the camera host name

that represents the identity of the camera. If you installed several cameras, please assign a unique name for each camera for better

identification.

3.1.1.1. EnViewer Finder: DDNS

Default DDNS name: Each camera has a unique DDNS name printed on the back of your camera. It is the default DDNS name.

DDNS Alias: You may try to rename it (alias) to a name so that you can memorize it better. For instance, you can use your initials with your

birthday as a combination; for example, ab19791220. Then you need to check whether the name has been taken by someone else by clicking

on Check Availability button. If the alias is not being used by others, then you can access the camera with both your default DDNS and the new

alias DDNS (ab19791220.engeniusddns.com).

Refresh Time: options are 3HR, 6HR, 9HR, 12HR and 24HR. DDNS server needs to synchronize with your IP address often so that you can access

your device over the Internet with DDNS name. Depends on your Internet Service provider, your WAN IP address lease time will be different.

You can check with your local Internet Service provider for WAN IP address refresh time. The default setting is 24HR (which means DDNS server

will check the synchronization every 24 hours). Normally, the default setting 24HR is okay for most cases.

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EnGenius Technologies EDS6255 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual