Enfora TicTalk User Manual

Contents
Welcome......................................................................................1
TicTalk Overview-Getting Started................................................3
Battery Charge................................................................................3
Activate Your TicTalk Phone...........................................................4
Phone Activation.............................................................................4
-Or...................................................................................................4
Web Activation................................................................................4
Add Phone Numbers.......................................................................5
Use Parental Controls.....................................................................5
Turn on Your TicTalk Phone...........................................................6
Make a Phone Call..........................................................................6
Customer Support...........................................................................7
Your TicTalk Phone.....................................................................8
Push Button A (ON/OFF Button)........................................................8
Push Button B.....................................................................................8
Rocker Wheel.....................................................................................8
Recessed Reset Switch......................................................................9
Battery Icon.........................................................................................9
Signal Strength Indicator....................................................................9
Microphone.........................................................................................9
Speakerphone ....................................................................................9
Vibrate Motor....................................................................................10
Headset Jack....................................................................................10
Accessories Jack..............................................................................11
Ring of Lights (Optional Faceplates)................................................11
LCD Display......................................................................................11
USB Cable........................................................................................11
Power Supply....................................................................................11
Product Registration..................................................................12
Web Site Features.....................................................................12
Device Basics............................................................................13
Battery...............................................................................................13
Control Button Operation..................................................................14
Turn Your Phone ON/OFF................................................................15
Turn Your Phone ON....................................................................15
Turn Your Phone OFF ..................................................................16
Make a Phone-Anytime Call.............................................................17
Make a Phone-Reward Call..............................................................17
Receive Priority Calls........................................................................18
Answer an Incoming Call..................................................................18
End a Call.........................................................................................18
Switch to Headset Mode...................................................................19
Adjust the Volume During a Call.......................................................19
Display Screens................................................................................19
Welcome Screen...........................................................................20
Today’s Events and Countdowns .................................................20
Status Bars, Icons, and Indicators....................................................21
Top Status Bar..............................................................................21
Bottom Status Bar.........................................................................21
Backlight...........................................................................................23
Turn backlight ON when not in a call: ...........................................23
Power-Save Mode.....................................................................24
Place a Quick Call in Power-Save Mode......................................24
Respond to an Incoming Call in Power-Save Mode.....................25
Respond to a Non-Call Alert in Power-Save Mode.......................25
Auto-Sleep Mode..............................................................................25
Turn on from Auto-Sleep Mode.....................................................26
Device Operations.....................................................................27
Features and Applications Menus....................................................27
LeapFrog® Learning Games.....................................................29
Reward Minutes................................................................................30
High Scores......................................................................................30
Volume..............................................................................................30
Math Defender..................................................................................31
How to Play...................................................................................31
What’s Being Taught?...................................................................31
Monkey Spelling ...............................................................................33
How to Play...................................................................................33
What’s Being Taught?...................................................................33
Monkey Math....................................................................................34
How to Play...................................................................................34
What’s Being Taught?...................................................................35
Fact Attack........................................................................................36
How to Play...................................................................................36
What’s Being Taught?...................................................................36
Scoring..........................................................................................36
Hangman..........................................................................................38
How to Play...................................................................................38
What’s Being Taught?...................................................................39
More Features ...........................................................................40
Organizer..........................................................................................40
Calendar...........................................................................................40
View Countdown Timers...............................................................42
View To Do Items..........................................................................43
Check off a To Do Item When Completed....................................43
Phone-Anytime.................................................................................44
Make a Phone-Anytime Call .........................................................44
Quick Call (Simple Mode) Feature................................................44
Make an Emergency Call..............................................................45
Custom Call Alerts............................................................................46
Ring Tone......................................................................................46
Ring Of Lights (ROL) - Pattern......................................................47
Phone-Reward..................................................................................48
Make a Phone-Reward Call..........................................................48
Messages .........................................................................................50
View Your Missed Calls................................................................50
View a List of Calls Received........................................................50
Read and Respond to a Note .......................................................51
Fun Stuff ...........................................................................................53
View Photos..................................................................................53
Use Your Stopwatch.....................................................................53
Play Other Games.........................................................................54
Play Match It.......................................................................................55
Play Ask TicTalk.................................................................................55
Listen To a Tune...........................................................................56
Setup.................................................................................................56
Game Audio..................................................................................57
My Ring Tones..............................................................................58
How to Play Custom Ring Tones..................................................59
Choose Display Options ...............................................................59
Choose Display Options ...............................................................60
Refer to Boring Stuff......................................................................63
Version Information ............................................................................63
Tech Status..........................................................................................63
Turn Mute ON/OFF.......................................................................63
Update Me.....................................................................................64
Key Beep ON/OFF........................................................................64
License Agreement....................................................................65
Safety Information for Wireless Devices....................................71
RF Exposure.....................................................................................71
Scientific Evidence on RF Exposure ................................................72
FCC Compliance Statement......................................................75
Product Safety Instructions ........................................................77
Product Handling Instructions....................................................79
Product Operating Instructions..................................................81
Battery Safety............................................................................81
Danger..............................................................................................81
Technical Support......................................................................84
One-Year Limited Warranty.......................................................85

Welcome

Here’s what you’ll find in the box:
TicTalk phone USB cable Power supply TicTalk Parent Guide Quick Start Guide Lanyard/Carabineer
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(
Push Button A ON/OFF
Push Button B/ Quick Call
Recessed Reset
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Microphone
Accessories Jack
Battery Charge Icon
Speakerphone
Signal Strength
Rocker Wheel/Select
Blue & Red LED indicators)
Removable Faceplate
Headset Jack
TicTalk Overview-Getting Started

Battery Charge

Your TicTalk Cell Phone comes with a built-in rechargeable Lithium Ion battery. The battery is partially charged, but we recommend you fully charge your new battery before you use your TicTalk phone for the first time. To do that, follow these instructions: 1 Plug the USB cable that comes with your TicTalk into power
supply.
2 Then, plug power supply into wall outlet. 3 Plug USB cable into accessory connector on your TicTalk phone. 4 Your TicTalk phone displays a status bar showing a battery icon
for the charge status. The red LED light will display.
5 When device is fully charged, the battery icon will be fully shaded
and will automatically turn itself off.
6 You can turn the phone on by pressing Push Button A. The
battery icon will spin to indicate that it’s charging.
NOTE: Please visit http://www.mytictalk.com for current upda tes.
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Activate Your TicTalk Phone

7 Your TicTalk phone must be activated before you can use it.
There are two options available: 1) Phone Activation, or 2) Web Activation. For proper activation, make sure your phone is completely charged and turned on. Turn on your phone by
pressing the upper left button (Button A) and wait until the TicTalk logo screen appears.

Phone Activation

8 To use the Voice Activated System, please refer to the 800
number listed in your “Quick Start Guide” and follow the prompts.
If you do not have web access, you may continue to use the Voice Activated System to add numbers to your phone book and enable parental controls.
-Or

Web Activation

9 Log on to the TicTalk web site at http://www.mytictalk.com 10 Follow the instructions provided by the web site. It will guide you
through the activation process the first time you log on if the phone has not already been activated.
11 You can now set up your phone book and enable parental
controls.
NOTE: Initial synchronization between the TicTalk phone and the web site may take a couple of minutes.
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Add Phone Numbers

12 Log on to the TicTalk web site http://www.mytictalk.com, click the
Phone Book link to add numbers that can call the TicTalk phone and be called from the TicTalk phone.
13 Enter name and phone number in fields and indicate if the phone
number is for ANYTIME Calls or REWARD Calls.
14 Click ADD button. The name and number will appear in the phone
book list.
NOTE: You may enter up to 12 ANYTIME numbers and 10 REWARD numbers.

Use Parental Controls

15 Go to the Parental Controls area to edit parental controls. 16 Enter number of minutes permitted for reward calls and the time of day calls
can be made.
17 Click SAVE button before leaving the web page.
NOTE: Number of remaining REWARD minutes for the month is displayed on the TicTalk phone status bar and on your web site.
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Turn on Your TicTalk Phone

Use two PUSH BUTTONS and the Rocker Wheel to operate your TicTalk Phone:
OPERATION CONTROL BUTTON ACTION ON/OFF
WAKE UP from power save or sleep mode BACK one menu level in submenu
END CALL and hang up ANSWER incoming call Press any button.
BACK TO TOP menu from
submenu SCROLL UP or DOWN to highlight menu item Volume adjust (ONLY during a call)
SELECT
highlighted menu item Speakerphone/handset (ONLY during a call)
Press and hold Push Button A (ON/OFF BUTTON) for 2 seconds
Short press Push Button A (ON/OFF BUTTON).
Short press Push Button B
Push Rocker Wheel up or down.
Press Rocker Wheel (press in).

Make a Phone Call

Call an ANYTIME phone number
18 Turn on your TicTalk phone and wait until opening screens show top level
menu.
19 To operate phone,
icon must indicate adequate signal strength.
20 Scroll down to “Phone-Anytime.” Press SELECT. 21 Scroll up or down to the name you want to call. Press SELECT to call.
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22 To end call, short press Push Button A (ON/OFF BUTTON).
NOTE: If numbers are not visible, either they are not set up in web configuration interface or phone is not communicating properly with web configuration interface.
23 Call a REWARD phone number 24 In top level menu, scroll down to “Phone-Reward.” 25 With Phone-Reward highlighted, press SELECT. 26 SCROLL UP or DOWN to the name you want to call. Press SELECT to call. 27 To end call, short press Push Button A (ON/OFF BUTTON).
NOTE: If this feature is not visible, REWARD Phone Numbers feature is not set up in web configuration interface, or phone is not communicating properly with web configuration interface.

Customer Support

If you have questions regarding set up or operation of the TicTalk phone, please visit the MyTicTalk web site below:
http://www.mytictalk.com
In order to view the TicTalk Frequently Asked Questions (FAQ) log into
http://www.mytictalk.com and click on Help.
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Your TicTalk Phone

Your TicTalk phone is a speakerphone. When you plug a universal 2.5­mm cell phone headset into your phone, it automatically switches to headset mode.

Push Button A (ON/OFF Button)

Press to turn your phone on.
Press and hold 2 seconds to turn your phone off.
When your phone is in power save or auto-sleep
mode, a short press wakes it up.
In a call, two short presses will end your call and hang up your phone.
When your phone is on, a short press enables you to navigate back one menu level.
While your phone is turned on, a short press resets the backlight timer ten seconds.

Push Button B

A short press while your phone is ON returns you to the main menu.
In the main menu, a short press puts your phone in power-save mode.

Rocker Wheel

The 3-way Rocker Wheel enables you to scroll up or down through the menu items. Press in to select highlighted menu options.
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A blue LED in the Rocker Wheel provides a short flash every 5 seconds for any type of alert or incoming call until you acknowledge and clear the alert. A red LED indicates the battery is charging.

Recessed Reset Switch

The recessed reset switch is located on the left side below the push buttons. Use a paper clip or similar item to press the switch. When you press to reset your phone, this operation also turns your phone OFF.

Battery Icon

In the top status bar of the display screen, the icon provides information about your battery power.

Signal Strength Indicator

On the right side of the top status bar, the icon indicates signal strength. A dimmed icon indicates a weaker signal. If no icon displays, the network is unavailable.

Microphone

The microphone transmits your voice during a call.

Speakerphone

The TicTalk speakerphone enables you to hear voice calls, audible alerts and tunes. The speakerphone can be used with a headset option. Your phone alerts you to a call or message with flashing lights, a vibrating motor, and an audible tone, according to your phone setup on the TicTalk web site:
http://www.mytictalk.com.
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Vibrate Motor

Your TicTalk phone vibrates for alerts, incoming calls and some games.

Headset Jack

The headset jack provides the connection for a universal 2.5­mm cell phone headset.
The diagram displays the difference between two types of headsets. A standard 2.5 mm cell phone headset has two bands around the connector, and this is the type of headset that will work with the TicTalk.
The headset connector that has three bands will not work with the TicTalk.
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Accessories Jack

The accessories jack provides a connection for charging your battery.

Ring of Lights (Optional Faceplates)

If you have this option installed, an incoming call activates your ring of lights flashing in a selectable pattern around the display. An incoming Note activates a quick flash.

LCD Display

Your TicTalk phone features a 16 level monochrome display with 128x128 pixel resolution.

USB Cable

The ‘mini B’ USB connector is used for charging the battery and for providing power to the phone when connected to the wall mount power supply or PC. You can also use this cable to download photos from the web site.

Power Supply

When a PC is not available, use the power supply provided to charge your phone from a wall outlet.
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Product Registration

Register your phone via the TicTalk web site at: http://www.mytictalk.com.
Or, you can complete and mail the product registration card located inside of your TicTalk packaging.

Web Site Features

Please refer to the My TicTalk web site at http://www.mytictalk.com for information on how to use the web site features.
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Device Basics

Battery

Your TicTalk phone comes with a built-in rechargeable Lithium Ion battery. The battery is partially charged, but we recommend you fully charge the new battery before you use your TicTalk phone for the first time.
WARNING: Only use the USB cable provided with your TicTalk phone to charge your battery, or you risk damaging your device.
You can plug the USB cable into your PC to charge your battery, or you can use it with the power supply provided to charge at a wall outlet. You can also use the optional mobile charger, available at http://www.mytictalk.com, to charge your TicTalk.
DO NOT remove the battery from the TicTalk. Doing so will void the warranty.
Charge your battery from the wall outlet
Plug the USB cable from the power supply into the phone. Then, plug the power supply into the wall outlet. Plug the USB cable into the accessory connector of your TicTalk phone.
NOTE: Your display shows the battery level while it is charging, even if the phone is off. The red LED in the selector switch illuminates while charging.
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Control Button Operation

OPERATION CONTROL BUTTON ACTION ON/OFF
WAKE UP from power save or sleep mode BACK one menu level from submenu
END CALL and hang up BACKLIGHT ON
(Reset timer 10 seconds) ANSWER incoming call Cancel ALERT (vibrate, LED flash, audible) BACK TO MAIN MENU from submenu Enter POWER-SAVE mode from main menu. T Volume adjust (ONLY during a call) SCROLL UP or DOWN to highlight menu item
Quick Call in POWER SAVE mode SELECT
highlighted menu item
Press and hold Push Button A (ON/OFF BUTTON) for 2 seconds
Short press Push Button A (ON/OFF BUTTON).
Short press on Push Button A (ON/OFF BUTTON).
Short press any button
Press any button.
Short press Push Button B
Push Rocker Wheel up or down.
Long press Push Button B
Press Rocker Wheel (press in).
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Turn Your Phone ON/OFF

Turn Your Phone ON
NOTE: Before using your phone, look for the top status bar to ensure the signal strength is adequate. You may need to move to another location to get a stronger signal.
Press Push Button A (ON/OFF button). The blue LED will turn on automatically. After a few seconds, the backlight turns on. You will be prompted to press the Rocker Wheel to confirm power on with a beep. Then the Welcome Screen displays with a greeting to your device name.
NOTE: Set up your device name (up to twelve characters) in the web configuration interface at http://www.mytictalk.com.
If the Calendar Events application is enabled in your web interface, your screen displays any events you have scheduled today. If the Countdown Timer application is enabled in your web interface, scroll down to view any expired Countdown timers for today. If any of the above items occur, press SELECT to go to the main menu and begin operation.
icon in the
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Turn Your Phone OFF
Press and hold Push Button A (ON/OFF button) for two seconds until the power down screen displays. Release Push Button A (ON/OFF button). You will be prompted to press the Rocker Wheel to confirm power off.
NOTE: Press and hold Push Button A (ON/OFF button) for no longer than two seconds to turn your phone off. If you press longer than two seconds, your TicTalk phone turns OFF, and back ON again.
NOTE: Once your phone has been turned off, please wait five seconds before you turn it on again.
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Make a Phone-Anytime Call

You can make a call to anyone on your Anytime call list. Up to twelve numbers can be added to your list in addition to your local emergency number, which always appears at the bottom of your Anytime list when enabled. See the Using Your TicTalk Speakerphone section for these Emergency Call instructions.
In the main menu scroll to highlight Phone-Anytime. Press SELECT to see your list of names to call. Scroll to highlight the name you wish to call. Press SELECT.
NOTE: The names on the Phone-Anytime list and the Phone­Reward list are added and deleted in the web configuration interface application. Go to your TicTalk web site to manage these lists.

Make a Phone-Reward Call

You can make calls to numbers on your Reward phone list only when authorized from the web interface. Up to ten numbers can be included on this list.
In the main menu scroll to highlight Phone-Reward. Press SELECT to see your list of names to call. Scroll to highlight the name you wish to call. Press SELECT.
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Receive Priority Calls

An incoming call from an Anytime number during a Reward call alerts you with the LED flash, vibrate, and the LCD name display. After the alert, your phone switches automatically to the incoming Anytime call and terminates the Reward call.

Answer an Incoming Call

When your phone is on or in power save mode, an incoming call activates the following alerts:
Your TicTalk displays the name of the caller, your phone vibrates, and the LED flashes every five seconds until you press any button to acknowledge the call. Your phone sounds an audible ring tone, if enabled at that time and the mute is not turned on. If you have the Ring of Lights option, the lights flash around your display. Press ANY button to answer.

End a Call

Short press on Push Button A (ON/OFF button) displays an end call confirmation screen. Select “yes” and press Rocker Wheel to hang up.
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You can also press Push Button A twice quickly to bypass the confirmation and hang up the call.

Switch to Headset Mode

When you plug a standard 2.5 mm cell phone headset into the headset jack on your TicTalk speakerphone, your phone detects the headset is installed and automatically switches to headset mode during a call.

Adjust the Volume During a Call

During a call, press SCROLL UP or DOWN to adjust the volume.

Display Screens

The TicTalk display screens provide:
Information about the status of your device
Time and date
Notice of appointments and calendar events
Name of incoming caller
Notice of messages from home or from friends
Balance of time remaining for the month, or for the day,
for REWARD calls
Menus for selecting features and applications
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Welcome Screen
When you turn on your phone, or wake it up, the backlight comes on and your welcome screen displays a two second TicTalk logo followed by a two second greeting displaying your device name. You may change your device name on the web site in the My Account area.
Today’s Events and Countdowns
If Calendar Events and Countdown Timers are enabled on the web site, your phone displays the following screens after the welcome screen:
Calendar Events for the current day, if any.
Countdown Timers that expire today, if any.
Scroll up or down to navigate from the screen showing
events to the screen showing expired countdown timers.
After reviewing your events and countdowns for the current day, press SELECT to go to the main menu and begin normal operation. You may access the countdown and calendar functions in the Calendar area of the web site. To enable or disable these functions, visit the My Account area of the site.
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Status Bars, Icons, and Indicators

Top Status Bar
In the main menu, and in most of the screens, the icons and indicators in the top status bar provide information about your TicTalk phone.
Battery Charge Status
Text Message Unread
New To Do Item
Missed Calls
Calendar Events, Appointments
Signal Strength Status
Bottom Status Bar
The Bottom Status Bar is displayed on most screens. The bottom status bar has the following features:
Time and Date
Scroll Arrows indicate the option to scroll up or down to
other screens.
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ICONS DESCRIPTION
Battery icon - fully charged. Battery icon - half charged. Battery icon - time to recharge.
Text message icon displays when you have an unread note. Action: go to Messages > Notes to view and clear icon alert.
Displays when you have a missed call. Action: go to Messages > Missed Calls to view call name and clear. Displays when you have an unread task. Action: go to Organizer > To Do List to view your To Do list and clear alert icon. Displays when you are within 15 minutes of a calendar event start time. Action: go to Organizer > Calendar > Today’s date to view events and clear alert icon. Signal strength indicator displays in a dark or light color to indicate a strong or weak signal. (When signal is absent, TALK icon is not visible.)
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