Eneo PNR-5216 Operating Instructions Manual
Network Video Recorder
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WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
COMPLIANCE NOTICE OF FCC:
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL
DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE
REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN
A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO
FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION
MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS
EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE, IN WHICH CASE
USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE
FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCECAUSING EQUIPMENT REGULATIONS.
The information in this manual is believed to be accurate as of the date of publication. We are not responsible for any
problems resulting from the use thereof. The information contained herein is subject to change without notice. Revisions
or new editions to this publication may be issued to incorporate such changes.
The software included in this product contains some Open Sources. You may obtain the complete corresponding
source code from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf)
or as a printed document included along with the User's Manual.
User’s Manual
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Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the
appliance is operated.
2. Keep Instructions
The safety and operating instructions should be kept for future
reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do
not use liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval
of the manufacturer as such additions may result in the risk of fire,
electric shock or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and
serious damage to the equipment. Wall or shelf mounting should
follow the manufacturer's instructions, and should use a mounting
kit approved by the manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
7. Ventilation
Slots and openings in the cabinet and the back or bottom are provided
for ventilation, and to ensure reliable operation of the equipment and
to protect it from overheating. These openings must not be blocked
or covered. Do not block these openings or allow them to be blocked
by placing the equipment on a bed, sofa, rug, or bookcase. Ensure that
there is adequate ventilation and that the manufacturer’s instructions
have been adhered to.
8. Power Sources
This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of
power, please consult your equipment dealer or local power company.
9. Power Cords
Operator or installer must remove power and other connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm,
or when it is left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the equipment due to lightning
and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result
in the risk of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment
as they may touch dangerous voltage points or short out parts that
could result in a fire or electric shock. Never spill liquid of any kind
on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing
to qualified service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the
operating instructions, adjust only those controls that are covered
by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the equipment to its normal
operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance —
this indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician
has used replacement parts specified by the manufacturer or that have
the same characteristics as the original part. Unauthorized substitutions
may result in fire, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask
the service technician to perform safety checks to determine that the
equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and
should conform to all local codes.
18. Telnet Communication Cable
Caution: To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
19. Danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by manufacturer.
Discard used batteries according to the manufacturer’s instruction.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the
end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for
details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should
not be mixed with other commercial wastes for disposal.
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Table of Contents
Chapter 1 — Introduction ............................................................................................ 1
1.1 Features ............................................................................................................ 1
1.2 System Diagram ................................................................................................ 2
1.3 Rear Panel ........................................................................................................ 2
1.4 Front Panel ........................................................................................................ 3
1.5 Upgrade ............................................................................................................. 3
Remote Upgrade ............................................................................................... 4
1.6 Tuning On/Off the System ................................................................................. 7
Chapter 2 — Getting Started ....................................................................................... 9
2.1 Connecting ........................................................................................................ 9
2.2 System Setting ................................................................................................ 10
2.3 Registering Devices ........................................................................................ 12
2.4 Live Video Monitoring ...................................................................................... 16
2.5 Recording ........................................................................................................ 16
2.6 Playing Recorded Video .................................................................................. 18
Chapter 3 — System Overview ................................................................................. 19
3.1 Service Manager ............................................................................................. 19
Menu ............................................................................................................... 19
Status Display ................................................................................................. 20
Service Database Backup/Restore ................................................................. 21
Cascade .......................................................................................................... 22
3.2 Setup ............................................................................................................... 24
Service ............................................................................................................ 24
Device ............................................................................................................. 25
User ................................................................................................................. 27
Recording Schedule ........................................................................................ 27
Event Management ......................................................................................... 28
3.3 Client ............................................................................................................... 29
Menu ............................................................................................................... 31
Site List ........................................................................................................... 32
Panel ............................................................................................................... 33
Menu – Preference Settings ........................................................................... 34
Chapter 4 — Live Video Monitoring .......................................................................... 41
4.1 Monitoring Video ............................................................................................. 41
Layout Monitoring ........................................................................................... 43
Layout Sequence Monitoring .......................................................................... 44
Camera Sequence Monitoring ........................................................................ 47
4.2 Map Monitoring ............................................................................................... 48
4.3 Controlling Cameras ....................................................................................... 50
PTZ Control ..................................................................................................... 51
Zoom Control .................................................................................................. 52
4.4 Controlling Maps ............................................................................................. 52
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Chapter 5 — Recording ............................................................................................. 55
5.1 Setting up Recording Schedule ...................................................................... 55
Setting up Time-Lapse Recording .................................................................. 57
Setting up Event-Based Recording ................................................................. 59
Managing Schedule ........................................................................................ 62
Setting up Instant Recording ........................................................................... 63
Chapter 6 — Recorded Video Playback & Exportation ............................................. 67
6.1 Playing back Recorded Video ......................................................................... 67
Snapshot on Motion Event .............................................................................. 71
Object/Motion Search ..................................................................................... 71
Zoom Control .................................................................................................. 72
Image Effect .................................................................................................... 72
6.2 Exporting Recorded Video .............................................................................. 73
Exporting as a Self-Player File ........................................................................ 73
Exporting as an AVI File ................................................................................. 76
Chapter 7 — Event Handling ..................................................................................... 78
7.1 Handling a Monitoring Event ........................................................................... 78
Monitoring Video ............................................................................................. 78
Playing Video .................................................................................................. 79
7.2 Handling Event Recorded Video ..................................................................... 80
Chapter 8 — System Health & Status Monitoring ..................................................... 82
8.1 Health Monitoring ............................................................................................ 82
8.2 Status Monitoring ............................................................................................ 83
Chapter 9 — Log Search ........................................................................................... 84
Chapter 10 — Streaming ........................................................................................... 86
Chapter 11 — Device Management .......................................................................... 88
11.1 Registering Devices ...................................................................................... 89
11.2 Managing Devices ......................................................................................... 92
Editing Device Information .............................................................................. 93
Changing Device’s Setting Remotely ............................................................. 95
Upgrading Device’s Software .......................................................................... 95
Checking Device Status .................................................................................. 96
Editing Input/Output Device Information ......................................................... 96
11.3 Remote Setup of ONVIFTM Conformance Protocol Devices ......................... 97
Chapter 12 — User Management ........................................................................... 104
Chapter 13 — Storage Management ...................................................................... 106
Chapter 14 — Event Management .......................................................................... 108
14.1 Setting up Event Management Schedule .................................................... 108
Managing Schedule ...................................................................................... 113
14.2 Managing Events ........................................................................................ 114
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Live Popup .................................................................................................... 115
Event Acknowledgement .............................................................................. 115
Chapter 15 — Map Editor ........................................................................................ 118
15.1 Registering Map .......................................................................................... 118
15.2 Setting up Map ............................................................................................ 119
Chapter 16 — Controlling With a Network Keyboard .............................................. 122
16.1 Registering .................................................................................................. 122
16.2 Connecting .................................................................................................. 123
16.3 Operating..................................................................................................... 123
16.4 Network Keyboard Buttons ......................................................................... 125
Chapter 17 — Remote Monitoring ........................................................................... 128
17.1 Installation ................................................................................................... 128
17.2 Uninstall ....................................................................................................... 130
Chapter 18 — Federation Service ........................................................................... 132
18.1 Installation ................................................................................................... 132
18.2 Uninstall ....................................................................................................... 134
18.3 Getting Started ............................................................................................ 135
Running Services .......................................................................................... 135
Log In ............................................................................................................ 136
System Setting .............................................................................................. 136
Registering Services ..................................................................................... 137
Live Video Monitoring ................................................................................... 139
Playing Recorded Video ............................................................................... 140
18.4 System Overview ........................................................................................ 140
Service Manager ........................................................................................... 141
Setup ............................................................................................................. 141
Client ............................................................................................................. 141
Appendix .................................................................................................................. 144
Schedule Setup Examples of Event Recording Mode ........................................ 144
OSD Information.................................................................................................. 146
Network Disconnection Log ................................................................................ 146
Troubleshooting................................................................................................... 147
Specification ............................................................................................................ 149
Index ........................................................................................................................ 151
User’s Manual
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Network Video Recorder
1
Chapter 1 — Introduction
1.1 Features
This network video recorder (NVR) provides monitoring of video from network video transmitters, network
cameras and DVRs, recording of monitoring video (DVR excluded) and playback of video recorded in the
NVR system or DVR.
Remote monitoring of live images
Remote monitoring of live images in multiple Client systems through a streaming service (the number
of channels that can be streamed equals the number of channels that can be recorded)
Up to 20 simultaneous connections to the NVR system
Remote software upgrades and system setup (supported only for devices which provide the functions)
Display of system log information (supported only for devices which use the iNEX protocol)
Map monitoring of live images
Centralized system operation and management and event handling
Management of multiple NVR systems (max. 256) using Federation Service
Enhanced security using the SSL function
Two-way audio communication
Enhanced security by setting up different authorities for each user group
Intuitive GUI
The following are supported only for network cameras and network video transmitters:
− Recording of video and playback of the recorded video
− Instant Recording of monitored images
− Audio recording
− Stable recording using proprietary video database file system
The following are supported only for DVRs:
− Playback of video recorded in DVRs
− Remote control of panic recording
Number of devices that can be registered and channels that can be recorded and streamed:
− Registration: Maximum of 1,024 devices including devices which do not use the iNEX protocol (The
devices which do not use the iNEX protocol can be registered up to the maximum number of available
recording channels. For example, if the NVR system is a 16-channel model, up to 16 devices that do
not use the iNEX protocol can be registered.)
− Recording (not supported for DVRs): Maximum of 16 (16-channel model) /32 (32-channel model) channels
− Streaming (not supported for DVRs): The number of channels that can be streamed equals the number
of channels that can be recorded.
NOTES:
In this manual, the “remote system” refers to a network video transmitter or DVR which cameras are connected
to or a network camera. The “client system” refers to a PC running the Client program to connect to the
NVR system remotely.
If the device is a four-channel network video transmitter which uses the iNEX protocol, all four cameras
are counted even if some of the four cameras are disabled, and four channels per network video transmitter
are deducted from the number of channels available for recording and streaming.
The iNEX Federation software is provided to allow you to build better surveillance systems. Refer to
Chapter 18 — Federation Service (p. 131) for details.
This manual covers the 16- and 32-channel network video recorders. For simplicity, the illustrations and
descriptions in this manual refer to the 32-channel model. Refer to Appendix (p. 143) for the system
specifications of each model.
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NOTES:
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/).
The software included in this product contains some Open Sources. You may obtain the complete
corresponding source code from us. See the Open Source Guide on the software CD (OpenSourceGuide\
OpenSourceGuide.pdf) or as a printed document included along with the User's Manual.
1.2 System Diagram
1.3 Rear Panel
① Power In: Connect a power cord.
② USB Port: Connect USB devices.
③ DVI: Connect a PC monitor. Connect a monitor before turning on the system. Video might not be
displayed on the monitor when connecting a monitor after turning on the system. Refer to 3.3 Client,
Menu – Preference Settings, Screen Format (p. 35) for details about the monitor setting.
④ D-Sub: Connect a PC monitor. Connect a monitor before turning on the system. Video might not be
displayed on the monitor when connecting a monitor after turning on the system. Refer to 3.3 Client,
Menu – Preference Settings, Screen Format (p. 35) for details about the monitor setting.
⑤ Network (RJ-45): Connect a Cat5 cable with an RJ-45 jack. Refer to 2.2 System Setting (p. 10) for
details about network setting.
⑥ Audio In (mic): Connect a microphone. This is for two-way audio communication.
⑦ Audio Out (Line out): Connect a speaker.
⑧ Audio In (Line in): Connect a line-in device. This is for two-way audio communication.
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1.4 Front Panel
① Power Button: Turns on or off the system. It is lit when the unit is turned on.
② HDD LED: Flickers when the unit accesses to the hard disk drive.
③ USB Port: Connects the USB devices.
NOTE: Windows may not operate properly when using the USB connectors on the front panel of the unit,
depending on the model type of the USB device. In this case, connect the USB device after Windows boots
properly or use the USB connectors located on the rear panel.
1.5 Upgrade
You can upgrade the NVR system by using a USB flash drive as follows:
NOTE: Upgrading by using a USB flash drive is supported for the users belonging to the default user group
(Administrators).
1. Connect a USB flash drive containing the upgrade package file to the NVR while the iNEX Client program
is running.
2. Click iNEX Update under the System Menu in the NVR system. The following window appears.
Click the button and select a Standard.conf file. The folder path and software version of the selected
file is displayed. → Click the Upgrade button. → The iNEX Client program closes and the NVR system
enters Windows mode. → The NVR system starts upgrading. When upgrade is complete, the iNEX
program runs automatically.
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Remote Upgrade
You can upgrade the NVR system remotely by using the installation file of the software version to upgrade
if an update service is running.
Update Service Setup
1. Run the Service Manager program in the NVR
system. Refer to 3.1 Service Manager (p. 19)
for details about running the Service Manager
program. Select the Administration Service in
the service list.
2. Click Option menu and select Update Package and then
select Update Service tab. Check the Use box and enter
the IP address and port number of the update server.
Update Service Installation
1. Insert the software CD in the update server.
2. Run the UpdateServiceSetup.exe file in the Setup folder of the software CD.
NOTE: The User Account Control window might appear when using the Microsoft® Windows® Vista or later
operating system. Click Allow and install the software following the instructions.
3. Select the language in which to run the program and then click OK.
NOTE: To properly display the selected language, your PC’s operating system should be set to support
the selected language.
NOTE: To change the iNEX program’s language after the software has been installed, select Language
Selector in the iNEX → Utility folder of the Start menu before running the iNEX Setup program.
4. When the following screen appears, click Next.
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5. Designate the folder path to install the service. Clicking the
Disk Cost… button shows the available and required disk
space for each hard disk drive for the installation. Then click
Next.
6. When the following screens appear, click Next.
NOTE: .NET Framework and the Visual C++ Runtime Libraries are installed automatically, and it may take
some time. This installation step will be skipped if the programs are already installed on your computer.
7. When the following screen appears, click the Close button
to complete the installation.
Upgrade
1. Go to the Start Menu in the update server → Click iNEX → Run the Update Manager program.
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Option: Designates the upgrade file or sets up the port number of the update server.
− Update Package: Designates the folder path of the upgrade installation file.
− Port Setup: Sets the port number of the update server.
Log: Selecting Show Log allows you to check and search the system log.
Setting up the time range of the log and clicking
the Search button displays the log information.
Selecting First displays from the oldest log
entries regardless of date. Selecting Last displays
to the newest log entries regardless of date.
2. Click the Option menu and select Update Package.
Click the button and designate the folder
path of the upgrade installation file. Click the
OK button.
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3. Click the Update button at the bottom of the Update Manager screen. For a Client system with no
iNEX service program installed, clicking the Update button upgrades the Client program. For the NVR
system connects to the update service periodically and automatically upgrades if necessary.
1.6 Tuning On/Off the System
Pressing the power button on the front panel turn on the system and the iNEX program runs. Clicking
Shutdown under the System menu in the iNEX Client program or pressing the power button on the front
panel while the system turns on will ask you to confirm turning off the system and the system turns off
when you confirm.
NOTE: Connect a monitor before turning on the system. Video might not be displayed on the monitor when
connecting a monitor after turning on the system.
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Network Video Recorder
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Chapter 2 — Getting Started
2.1 Connecting
The iNEX program runs automatically when the NVR system turns on. You are required to log in to the
NVR system as follows.
Login
Go to the System Menu at the top left corner of the screen and click Login.
Site Name: Select Local Host to connect to the current NVR system. If you want to connect to another
NVR system, add the NVR system to the list or modify information about the NVR system in the list
by clicking the button at the right.
− Site Name, Service Address, Service Port: Designate the name
of the NVR system and enter the IP address and port number of the
NVR system (default: 11001). If the NVR system uses the DVRNS
function, check Use DVRNS and enter the IP address (domain
name) and port number of the DVRNS server that the NVR system
is registered. It allows you to enter the name instead of the IP address
of the NVR system when entering Service Address. The name you
enter should be the same as the name registered on the DVRNS
server. Refer to 2.2 System Setting, DVRNS (p. 11) for details
about the DVRNS function.
User ID, Password: Enter your user ID and password. The default user ID is admin and default password
is 12345678. You can change the user ID and password in the User menu. Refer to Chapter 12 —
User Management (p. 103) for details.
Remember my ID on this computer: Check the box if you want to save your ID for logging on.
Restore last Live sessions: Check the box if you want to restore the previous live monitoring sessions
in the current Live panels of the Client program.
Running iNEX Program
You can run the iNEX program as follows. Refer to Chapter 3 — System Overview (p. 19) for details
about each program.
Client Program: It runs automatically when the NVR system turns on.
Setup Program: Log in to the NVR system and click iNEX Setup from the System menu at the top left
corner of the screen.
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Service Manager Program: Log in to the NVR system and click iNEX Service Manager from the System
menu at the top left corner of the screen.
2.2 System Setting
Run the Setup program and set up the NVR system.
Click the (System Setup) button to display the system setup screen.
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Date/Time
Date, Time, Time Zone: Displays the date, time
and time zone of the NVR system.
NTP Sync
− Automatic Sync: Automatically synchronizes
the time with a time server. Enter the IP address or
the domain name of the time server and set the time
interval for synchronization.
− Run as Server: Check the box to run the NVR
system as a time server.
Network
A list of network cards installed in the NVR system is
displayed. Selecting a network card displays the
network information of the selected network card and
clicking the Setup button allows you to change the
network settings. Ask your network provider for details
about the network connection type and connection
information for the NVR system or the IP address of
the DNS server.
Type: Select the type of NVR system’s network
configuration.
− Set Manually: Select when the system is using a
static IP address for network connection, and set
up LAN parameters manually.
− DHCP: Select when the system is networked via DHCP (Dynamic Host Configuration Protocol). Click
the Apply button, and network information is automatically assigned to the device. If the NVR system
is configured for a DHCP network, it is best to use the DVRNS function because the NVR system’s
IP address might change frequently. See DVRNS below for details about the DVRNS function.
DNS Server: Enter the IP address of the DNS server. If you set up the DNS server, the domain name
of the server can be used instead of the IP address during the DVRNS or time server setup. Ask your
Internet service provider for the IP Address of the DNS Server. When the NVR system is networked
via DHCP, selecting From DHCP automatically assigns the IP address of the DNS server. The assigned
IP address is displayed the next time it is connected.
DVRNS
Server Address, Server Port: Enter the IP address
(domain name) and port number of the DVRNS server
to register the NVR system.
Use DVRNS: Allows you to enter the name
instead of the IP address of the NVR system by using
the DVRNS function when connecting to the NVR
system.
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− Use NAT: Check the box when the NVR system uses a NAT (Network Address Translation) device
for network connection.
− Name: Enter the NVR system name to be registered on the DVRNS server. Check whether or not
the name is available by clicking the Check button.
NOTES:
The DVRNS (DVR Name Service) function allows the NVR system to use dynamic IP addresses for remote
connection. When using this function, you can access the NVR system remotely by using the NVR system
name instead of its IP address. For the DVRNS function to work properly, the NVR system should be
registered on the DVRNS server.
When LAN settings are changed, set up the DVRNS settings after saving your LAN changes by clicking
the OK button.
You will need to get the IP address or domain name of the DVRNS server from your network
administrator. You can use the domain name instead of IP address if you set up the DNS server during
the IP Address setup.
When using a NAT (Network Address Translation) device, refer to the NAT manufacturer’s instructions
for the proper network settings.
The NVR system name you entered in the Name field should be checked by clicking the Check button,
otherwise the DVRNS changes will not be saved. When entering no name or a name already registered
on the DVRNS server, an error message displays.
SSL
Use SSL: Allows you to enhance the security of data
transferred between services of the iNEX program
by using the SSL (Secure Sockets Layer) protocol.
Using the SSL function might cause congestion in
the NVR system depending on the security level.
Log in the iNEX program again after you change
the setting. When the setting is changed, all services
that are currently connected to the administration
service reconnect, and the iNEX Setup and iNEX
Client programs are logged out.
2.3 Registering Devices
You must register devices on the administration service and add the devices to a device group in order to
perform any operation.
Run the iNEX Setup program.
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1. Select the Device menu.
2. Click All Devices in the Site panel, and then the button at the bottom of the Site List panel. The
Device Scan window appears.
Protocol: Select the protocol or manufacturer of the device to scan. Event related functions may
not be supported depending on the protocol that the device uses (supported for the iNEX protocol
and some versions of the ONVIFTM Conformance and Axis protocol), and some other functions may
not be supported depending on the settings of the device.
Scan Mode: Select the scan mode. Clicking the Start Scan button displays the results in the list. If
the IP address range of the device is different from that of the NVR system, the iNEX program considers
the IP address invalid. In this case, you must change the device’s IP address to register the device.
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− Auto Scan (LAN): Lists devices in a LAN environment (supported only for the network video devices).
If the device uses the ONVIFTM Conformance protocol, this function is supported only when you have
checked the Disable WS-Discovery Windows Service (fdPHost, FDResPub) box during the
software installation in Microsoft® Windows® Vista or later operating systems. Also, if the device
uses the ONVIFTM Conformance protocol, it is recommended that the device not be networked via
DHCP (Dynamic Host Configuration Protocol). If the device is networked via DHCP, connection
to the device may not be made properly depending on changes in the external network environment.
− IP Address: Allows you to enter the IP address of a device. You can search more than one device
at a time by entering a range of IP addresses. It is recommended that the device not be networked
via DHCP (Dynamic Host Configuration Protocol). If the device is networked via DHCP, connection
to the device may not be made properly depending on changes in the external network environment.
− DVRNS: Allows you to enter the device name registered on a DVRNS server if the device uses the
DVR Name Service (DVRNS) function. Ensure the DVRNS server information on which the device
is registered is correct (Service menu → (System Setup) button). If the DVRNS server information
is not correct, the device will not be found.
− Domain Name: Allows you to enter the device's domain name registered on a DNS server if the
device uses the Domain Name Service.
: Select the devices to register by checking the box beside each device name in the list. Selecting
the Select All box selects all devices in the list.
NOTES:
Depending on the model, the device may not be supported even though the iNEX program supports the
device's protocol. Ask your dealer or distributor about supported models.
If the device uses the ONVIFTM Conformance protocol, you can select either the manufacturer (or iNEX
protocol) or the ONVIFTM Conformance protocol. However, it is possible that one or both of them are
not supported depending on the device model. Ask your dealer or distributor for details. Refer to the
device User’s Manual about enabling the ONVIFTM Conformance protocol in the device, as procedures
may differ for each model.
3. Click the Add Devices button at the bottom.
Name, Address, Device Type: Displays the name, IP address and type of the selected device. The
name will be updated automatically depending on the settings of the device.
ID, Password: Enter the user ID and password which you set in the device in order to connect to that
device remotely. The connection to the device is allowed only to the users under the Administrator
group of the device, and recording is allowed only to the admin user under the Administrator group
of the device.
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Recording Service: Select a recording service (supported only for the network video devices). The
device is registered on the recording service and the recording service performs recording according
to a recording schedule. The channel number of the recording service indicates the maximum number
of cameras that can be registered, and the name indicates the name of a recording service, which was
set during the Service menu setup. When selecting the Do not record option, the iNEX program treats
the device during the Schedule setup as though it was not registered and does not perform any of the
scheduled activities associated with the device. If you delete the device from the recording service
after some recording has been done, you cannot search or play back the previously recorded video
though you register the device again. You can check the list of devices registered on the recording
service on a Device Setup tab while setting up the recording service in the Service menu. Refer to
Chapter 13 — Storage Management (p. 105) for details.
Streaming Service: Select whether or not to use the streaming service for monitoring video from the
device. If the device uses the streaming service, the iNEX program transmits video from the device
to the client system through the streaming service, and it allows multiple users to monitor video
simultaneously. The number of channels that can be streamed equals the number of channels that
can be recorded. Refer to Chapter 10 — Streaming (p. 85) for details.
Apply to All Devices: Select to apply the same user ID and password to all selected devices if you
selected more than one device and the selected devises have the same user ID and password.
NOTES:
If the device is a DVR, it might be necessary to enter the DVR port numbers depending on the specifications
and version of the DVR.
When registering a four-channel network video transmitter which uses the iNEX protocol, all four cameras
are automatically registered even if some of the four cameras are disabled.
4. Click Device Group in the Site panel, and then the button at the bottom of the Site panel. The Add
Device Group window appears.
Name: Enter the device group name.
Location: Select an upper group to which the device group will belong.
Select Devices Below, Selected Device List: Check the box beside cameras in the left panel, and
the selected cameras are added to the right panel.
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Clicking the OK button completes the device group registration.
5. Check that the device was added to the device group correctly. Click Device Group in the Site panel
and then the arrow button ( ) beside Device Group. Clicking the registered group displays the list
of devices added to the device group and connection status in the Site List panel. If the connection was not
made properly, the network disconnection log is displayed (only for devices registered on the recording
service). Refer to Appendix – Network Disconnection Log (p. 145) for details about the network
disconnection log.
Selecting the registered device group, and then the button at the bottom of the Site List panel displays
the Edit Device Group window and allows you to edit the selected device group. Refer to Chapter 11
— Device Management (p. 87) for details.
2.4 Live Video Monitoring
1. Check that the devices were added to a device group in the
Site list.
2. Click the Live tab on the tab panel → Select a site to connect
to from the Site list, and drag and drop it on the Live screen.
Live video from the selected site is displayed on the screen.
Refer to Chapter 4 — Live Video Monitoring (p. 41) for
details.
2.5 Recording
Run the Setup program. Select the Recording Schedule menu and set up the recording schedule following
the procedures below. Refer to 5.1 Setting up Recording Schedule (p. 55) for details.
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1. Click the Schedule Setup button at the bottom. The Schedule Setup window appears, and schedule
windows are displayed with the current settings for each Preset.
2. Double click anywhere in the empty space of each schedule window, and the Preset setup window appears.
3. Select a desired Preset from the Preset list, or click the button to add a new Preset. Selecting a Preset
from the list and clicking the or button deletes the selected Preset or allows you to edit the selected
Preset settings. Clicking the OK button applies the settings.
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2.6 Playing Recorded Video
1. Check that the devices were added to a device group in the
Site list.
2. Click the Play or DVR Search tab on the tab panel → Select
a site to connect to from the Site list, and then drag and drop
it on the Play or DVR Search screen. Recorded video from
the selected site is displayed on the screen. You can search
and play back recorded video by using the panel toolbar and
timetable at the bottom of the Play or DVR Search panel.
Refer to Chapter 6 — Recorded Video Playback &
Exportation (p. 67) for details.
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Chapter 3 — System Overview
The NVR system consists of the following programs:
iNEX Service Manager: Controls the operation of services or displays system log. Refer to 3.1 Service
Manager (p. 19) for details.
iNEX Setup: Allows you to add service, devices and users, or set up recording schedules, event management
schedules and storage. Refer to 3.2 Setup (p. 24) for details.
iNEX Client: Allows you to monitor video from registered cameras, play back recorded video from
storage, export recorded video and check the system log and devices’ status. Refer to 3.3 Client (p. 29)
for details. You can install and run the iNEX Client program on a PC. Refer to Chapter 17 — Remote
Monitoring (p. 127) for details about installing the iNEX Client program.
3.1 Service Manager
Log in to the NVR system. Refer to 2.1 Connecting, Login (p. 9) for details about the login. Go to the
System Menu → Click iNEX Service Manager → Run the iNEX Service Manager program.
① Menu: Allows you to control the operation of the services or display the system log.
② Status Display: Displays the status of services.
Menu
Option
− Server Option: You can change the Watchdog setting.
Timeout (Min.): Set up the waiting time to restart
services when services fail to operate. The service
checks the system status. When the services fail to
operate during the designated waiting time, the system
restarts services automatically.
Reboot Condition: Set up the reboot condition when
services fail to operate. Checking the Do Not Reboot
Server option allows the system to restart services
without rebooting.
NOTE: “Watchdog” in the iNEX program is a function that periodically checks the operation of the current
server and restarts services automatically when services fail to operate during the predefined time.
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− Service Option: Selecting a service from the service list and Service Option allows you to set up
the information for connection to the selected service.
Service Port: Enter the port number for connection to
the selected service.
Callback Port: Enter the port number to receive a
callback message from the device (supported only for the
monitoring service). The port number you enter should
match the port number set on the device for remote
callback.
RTP Incoming Port Range: Enter the port range if a
device which transmits images using the RTP protocol
is registered (supported only for recording or streaming
services). Port range settings must be changed if the
network firewall or local network allows only specific
UDP/RTP port numbers. The port numbers should not
conflict with the RTP port numbers of Client system or
port numbers of other streaming programs. If an RTP
port number conflicts with others, recording and streaming
may not be available.
Log: Selecting Show Log allows you to check and search the system log.
Setting up the time range of the log and clicking
the Search button displays the log information.
Selecting First displays from the oldest log entries
regardless of date. Selecting Last displays to the
newest log entries regardless of date.
Status Display
Service: Displays the list of services supported by the NVR system.
− Administration Service: Manages information of services, devices, users and schedules for operating
the iNEX program. When the administration service is not working, the iNEX program does not work.
− Recording Service: Records video transmitted from the network video device. When the recording
service is not working, the iNEX program does work but the system will not record and playback of
previously recorded video will not be available.
− Monitoring Service: Notifies live events and callback events detected at the device registered in the
NVR system to the Client system.
− Streaming Service: Streams images from devices to multiple client systems simultaneously.
Status: Displays the working status of each service.
− Working: Indicates the service is working properly. You can operate the iNEX Setup and iNEX Client
program, and the system performs recording based on the recording schedule.
− Failed: Indicates the service failed to run because of an unknown problem. The system restarts the
services or reboots the system based on the Watchdog settings. Refer to Menu (p. 19) for details about
Watchdog settings.
CPU Usage: Displays the CPU usage of each service.
Memory Usage: Displays the memory usage of each service.
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Service Database Backup/Restore
(Service Database Backup) button allows you to save the setting values related to services as an .iexp
file in the USB storage device. (Service Database Restore) button allows you to apply the saved setting
values to the current NVR system.
Run the iNEX Setup program.
Service Database Backup
Click the (Service Database Backup) button → Enter the name of the setup file to save the current setting
values → When saving is complete, the list of Services is displayed.
Service Database Restore
Click the (Service Database Restore) button.
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Click the button at the top right corner and select a setup file to apply → Services of the current NVR
system are displayed to the left of the icon. Services that are saved in the setup file are displayed to the
right of the icon. Select the service to apply from the drop-down menu to the right of the icon. If
there is only one service for a service type to the left of the icon or the services in the setup file are the
services that were backed up from the current NVR system, the services in the setup file will be applied
automatically → Click the Import button at the bottom → The iNEX Setup program restarts after applying
is complete.
NOTE: This is not supported in the following cases:
– When the software version of the services to the right of the icon is later than that of the services to
the left of the icon.
– When the type of the services to the left and right of the icon differs.
Cascade
If you use more than one NVR system, you can run the NVR systems as a master or slave systems. It allows
you to watch video from all devices registered on the master and slave NVR systems and search all video
recorded in the master and slave NVR systems in the master NVR system.
Run the iNEX Setup program → Click the (Cascade) button.
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