
A Customer Success
from the Experts in
Business-Critical Continuity™
Background
In the midst of rapid growth for the company, the Infinity
Insurance Company data center was at capacity. The company
needed to replace its 20-year-old uninterruptible power supply
(UPS) unit, set a path for future growth, and ensure highly available
access to the information and tools needed by its national network
of independent agencies and agents.
Case Summary
Location: Birmingham, Ala.
Infinity Insurance
Company
Emerson Network Power Products/Services:
TM
•Liebert NX with Softscale
Critical Needs: High availability of data and IT services across
a network of independent agents with a clear roadmap for
supporting future IT growth.
technology
Results
Optimized data center efficiency with a software scalable UPS
that can quickly and easily double in capacity without adding
or modifying hardware.
Solved capacity and scalability challenges with a UPS unit
that provides the flexibility to respond quickly and easily
to unpredictable change in data center equipment.
Established an economical path for growth that maximizes
capital investments and meets data center space constraints.
Infinity Insurance Company is a
provider of personal automobile
insurance with a concentration
on nonstandard auto insurance.

The Situation
With elevators, the issue of capacity is simple. Each
elevator has a prominently-displayed capacity plate
that mandates just how much load the space can
support. This amount does not change. If something
is too large, it simply does not go in the elevator.
Jodey Hogeland, system administrator at Infinity
Insurance Company, found himself wishing it was that
simple with data centers as he stood in the middle of
his crowded 5,500-square-foot facility, surrounded by
servers still in the box because he had no capacity to
support them.
Because of data center consolidation and new
systems implementations, the company’s data center
was at capacity and its 20-year-old UPS unit was
being pushed to the limit and threatening business
continuity. Hogeland knew he had to replace his
old unit; unfortunately, data center space was at a
premium. He needed a simple answer to his growing
power needs and one that would take up little space.
“We are a 24-hour-a-day business. At any given
time, we have about 16,000 active insurance agents
across the country who need to access our servers
to do their job. It is extremely critical that our data
center technologies are available,” Hogeland says.
“To support our continued business growth, I needed
a UPS that would not only protect our 400 servers
and meet our existing power needs, but also
give me a little breathing room when it came
to capacity planning.”
A Customer Success
from the Experts in
Business-Critical Continuity™
“ I needed a UPS that would not only protect our 400
servers and meet our existing power needs, but also
give me a little breathing room when it came to
capacity planning.”
Jodey Hogeland, system administrator,
Infinity Insurance
The Solution
As Hogeland explored his options and evaluated
solutions, he consulted with his electrical contractor.
The contractor promptly brought in I.C.E., Inc.,
a Liebert Network Solutions Partner and IT reseller
based in Birmingham.
“When I spoke with Infinity, they told me they
needed a UPS with a compact footprint that would
help them quickly meet current capacity needs and
easily add capacity and redundancy as their budget
allowed,” says Rick Byrd, principal, I.C.E., Inc. “I knew
right then that the Liebert NX UPS with Softscale
technology was the answer.”

The Liebert NX with Softscale technology combines
the industry’s most flexible approach to scalability
with an efficiency rating of up to 97 percent. It can
be sized to current requirements and then easily
scaled with a simple software key as needs change.
Modules can adapt from 40 kVA to 60 kVA to 80 kVA
or from 80 kVA to 100 kVA to 120 kVA. In addition,
modules with different ratings can work in parallel
to handle higher capacities.
Two Liebert NX units, rated at 120 kVA and working
in parallel, were installed within the small confines
once occupied by the larger, older UPS unit; with
room to spare for the parallel cabinet and two
additional Liebert NX units to be added later.
A Customer Success
from the Experts in
Business-Critical Continuity™
“ One of the main benefits of the Liebert NX
with Softscale technology is how easy it is
to add capacity.”
Jodey Hogeland, system administrator,
Infinity Insurance
The Results
“Believe it or not, we needed to unlock both of them,
upon installation, to full capacity (2x120 kVA for an
aggregate of 240 kVA) to alleviate the growth crunch
we were experiencing,” says Hogeland. “When we
were operating on our old UPS, we were dangerously
close to maximum capacity. Now, we are operating
at a comfortable level with a clear path for growth as
business demands and budgets allow.”
After a little more than three months in operation,
the two Liebert NX units with Softscale technology
clearly have proved their worth. In the short term,
Emerson Network Power.
The global leader in enabling Business-Critical Continuity
AC Power
Connectivity
DC Power
Embedded Computing
Embedded Power
Monitoring
™
.
Infinity has resolved its capacity challenge and has
some much-needed breathing room. In the long term,
the company now has an economical infrastructure
to support new applications and technologies while
ensuring business continuity and quick response to
inevitable and unpredictable changes.
“One of the main benefits of the Liebert NX with
Softscale technology is how easy it is to add capacity,”
says Hogeland. “When we are ready to add our third
120 kVA unit, we have the option of installing it at 80
kVA or 100 kVA and unlocking the additional capacity.”
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While every precaution has been taken to ensure accuracy and completeness in this literature, Liebert Corporation assumes no responsibility, and disclaims all liability for damages
resulting from use of this information or for any errors or omissions. Specifications subject to change without notice. © 2008 Liebert Corporation. All rights reserved throughout
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