Emerson EM1200 User Manual

ZK58701IA00-R
EM1200 IB
SIZE: 105 x 138 mm

OWNER'S MANUAL

Digital Answering System

Model EM1200

5/22-06

LOCATION OF CONTROLS

Microphone

Volume Control

System
On/Off Control

Announcement
Record/Check
Control

This carton contains:
Answering System
AC Adaptor
Quick Reference Card
Instruction Booklet/Warranty Information
Quick Set Up Guide

Power On/Battery
Low/Message
Indicator LED

Speaker

Stop/Save
Control

AC Power
Connection

Ring Select Control
(2, 6, TS)

Repeat Control

DIAGRAM A

DIAGRAM A

2

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment,
basic safety procedures should always
be followed to reduce risk of fire, electric
shock and injury to persons including
the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Unplug this product from the wall
outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners.
Use a damp cloth for cleaning.

4. Do not use this product near water,
for example, near a bathtub, washbowl,
kitchen sink, laundry tub, in a wet
basement, or near a swimming pool.

5. Do not place this product on an
unstable cart, stand, or table. The
product may fall causing serious
damage to the product.

6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation, to protect from overheating.
These openings must not be blocked by
placing the product on a bed, sofa,
rug, or other similar surface. This
product should not be placed in a built-in
installation unless proper ventilation is
provided.

7. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your
home, consult your dealer or local
power company.

8. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage

points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the
product.

9. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified serviceman when
some service or repair is required.
Opening or removing covers may
expose you to dangerous voltages or
other risks. Incorrect reassembly can
cause electric shock when the
appliance is subsequently used.

10. Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
A. When the power cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not operate
normally by following the operating
instructions. Adjust only those controls
that are covered by the operating
instructions because improper
adjustment of other controls may result
in damage and will often require
extensive work by a qualified
technician to restore the product to
normal operation.
E. If the product has been dropped or
the cabinet has been damaged.
F. If the product exhibits a distinct
change in performance.

11. Avoid using a telephone(other than

3

IMPORTANT SAFETY INSTRUCTIONS

(Cont.)

a cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.

12. Do not use the telephone to report a
gas leak in the vicinity of a leak.

13. Do not allow anything to rest on
power cord. Do not locate this product

where the cord will be abused by
persons walking on it.

14. Do not dispose of the battery(ies)
in a fire. The cell may explode. Check
with local codes for possible special
disposal instructions.

SAVE THESE INSTRUCTIONS
CAUTION

To Reduce the risk of Fire or Injury to
Persons, Read and Follow these
instructions.

1. Use alkaline battery(ies) of size
indicated in the battery compartment.

2. Do not open or mutilate the
battery(ies). Released electrolyte is
corrosive and may cause damage to
the eyes or skin. It may be toxic if
swallowed.

3. Exercise care in handling batteries
in order not to short the battery with
conducting materials such as rings,
bracelets, and keys. The battery or
conductor may overheat and cause
burns.

4. Do not attempt to recharge the
battery(ies) provided or identified for
use with this product. The batteries may
leak corrosive electrolyte or explode.

5. Do not attempt to rejuvenate the
battery(ies) provided with or identified
for use with this product by heating
them. Sudden release of the battery
electrolyte may occur causing burns or
irritation to the eyes or skin.

6. When replacing batteries, all
batteries should be replaced at the
same time. Mixing fresh and
discharged batteries could increase
internal cell pressure and rupture the
discharged battery(ies). (Applies to
product employing more than one
separately replaceable primary battery).

7. When inserting batteries into this
product, the proper polarity or direction
must be observed. Reverse insertion
of batteries can cause charging, and
that may result in leakage or
explosions. (Applies to product
employing more than one separately
replaceable primary battery).

8. Remove the batteries from this
product if the product will not be used

4

CAUTION

(Cont.)

for a long period of time (several
months or more) since during this time
the battery could leak in the product.

9. Properly discard "dead" batteries as
soon as possible since "dead" batteries
are more likely to leak in a product.

10. Do not store this product, or the
batteries provided with or identified for
use with this product, in high
temperature areas.

INSTALLATION INSTRUCTIONS

1. Never install telephone wiring during
a lightning storm.

2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

3. Never touch uninsulated telephone

INSTALLATION

Choose Your Location

Your unit must be placed on a hard, flat
surface and connected to both the
telephone wall jack and an AC power
source. Allow at least one inch to the
rear and four inches above the unit for
ventilation.

To Install One 9 Volt Battery

One 9 volt battery (not included) is
required to maintain your Outgoing
Announcement and recorded messages
during a power failure. If there is a
power failure and the battery is not
installed, both your Outgoing

Batteries that are stored in a freezer or
refrigerator for the purpose of
extending shelf life should be protected
from condensation during storage and
defrosting. Batteries should be
stabilized at room temperature prior to
use after cold storage.

wires or terminals unless the telephone
line has been disconnected at the
network interface.

4. Use caution when installing or
modifying telephone lines.

Announcement and recorded
messages will be lost.

1. Make sure AC adaptor is unplugged
from electrical outlet.

2. Open the battery door with a ball­point pen.

5

INSTALLATION (Cont.)

3. Install one 9 volt battery.

4. Replace battery door connect the AC
adaptor.

5. Install a replacement battery once a
year to ensure proper operation of the
power failure protection feature.

Your message LED will flash rapidly
until 9 Volt battery is installed. Your
unit is fully functional - battery is
needed for power failure backup
ONLY.

Connect to Telephone Line

1. Plug your telephone into the modular
TEL jack in the back of your unit (Fig. A).

NOTE: We do not recommend that you
plug a cordless telephone into your unit.
Operation of a digital answering system
may cause interference on your cordless
telephone.

Figure A

2. Plug the straight end of the cord into
a modular wall jack. Make sure plug
snaps firmly in place (Fig. B).
or

3. With a four prong style jack, simply

use a plug in modular adaptor (see
Fig. C).

Figure B

Figure C

NOTE:
The jack RJ11C of the fixed line cord
complies to FCC Part 68.

Connect to AC Power

(Use only SYSTEM EM1200 AC
Adaptor of Output AC 9V 150mA)

1. Plug AC Adaptor cord into the back
of your unit (Fig. A).

2. Plug AC Adaptor into a standard
120 Volt wall outlet.

3. When your unit is initially plugged in,
the message indicator is consistently
flashing slowly to prompt you to record
your outgoing announcement.

6

UNDERSTANDING YOUR MESSAGE INDICATOR LED

(WHY THE GREEN LIGHT IS FLASHING)

MESSAGE INDICATOR STATUS REASON ACTION
Message Indicator is

consistently flashing slowly.

Message Indicator flashes
rapidly.

Message Indicator flashes to
indicate number of messages
received and then repeats.

Message Indicator is lit
solid

No outgoing message
has been recorded.

A 9 volt alkaline battery
(not included) has not been
installed or needs to be
replaced.

Messages have been
received.

System is in Answer
Mode.

See section on recording
your outgoing announcement
(below).

Install a fresh 9 volt alkaline
battery. (Battery provides power
failure backup. Unit is
functional without it).

Press Play control to hear
your message.

No action required. Unit is
ready to receive calls..

RECORDING YOUR OUTGOING ANNOUNCEMENT

To record your own personalized
outgoing message:

1. Press and hold down the
ANNOUNCEMENT Record/Check
control.

2. After you hear one beep tone, speak
clearly towards the built in microphone.
You have a maximum of 30 seconds to
record your announcement.

3. When finished, release button.
NOTE: You have 30 seconds recording
time for your outgoing message. If your
unit beeps while you are recording, you
have exceeded the time limit. Record a
shorter outgoing message.

Sample Message:

"Hello, this is __________________
Can`t come to the phone right now,
please leave your name and phone
number after the long beep. You will
have 45 seconds to leave your
message. Thank you for calling."

Checking Your Outgoing Message

1. Press the ANNOUNCEMENT
Record/Check control once quickly.

2. Your outgoing announcement will
be played back to you and your
system will reset to answer incoming
calls.
NOTE: You must play back all
incoming messages before changing
the outgoing announcement.
Recording a new announcement will
reset the message counter and any
message will be lost. Please refer to
the beginning of this section to correct.

Volume Control

Use the electronic VOLUME control on
the face of your unit to set the speaker
to the desired sound level. Pressing
the VOLUME control or increases
and decreases the volume.

7

MESSAGE PLAYBACK

When the message indicator flashes,
pauses, and repeats you have received
messages. The number of flashes
indicates the amount of messages
received (up to 10)

To Hear Your Message

1. Press and release the PLAY
MESSAGES control on your unit.

2. The unit will automatically playback
your messages in the order they were
received.

3. A beep tone will be heard at the
end of each message.

4. Your unit will automatically stop after
the last message.

5. New incoming messages will replace
old messages unless you follow the
SAVE procedure.

To Stop Playback of Incoming
Messages

Press and release the STOP/SAVE
control. Your unit will reset to answer
incoming calls and save all messages.

SPECIAL FEATURES

Message Capacity Full Detection

Your unit will signal the caller when the
message capacity is full. The unit will
answer the phone after 10-11 rings,
emit 3 beeps tones, pause 10 seconds ,
and then disconnect the telephone line
automatically.

To Repeat Current Message

During playback, press and release the
REPEAT control once quickly.

To Playback the Previous Messages

During playback, press the REPEAT
control twice within 2 seconds.

To Save Your Message

To save your messages after listening
to them.
A. During playback, press and release
the STOP/SAVE control. Your unit will
reset to answer incoming calls and
save all messages.
or
B. After the last message and two
beep tones, press and hold the STOP/
SAVE control for 2 seconds. All
messages will be saved and the
message counter will flash indicating
the number of messages received.

IMPORTANT

You must follow the above SAVE
procedure each time you listen to your
incoming message and before the
system answers a new incoming call.

Voice Activated Recording (VOX)

Your unit records voice for up to 45
seconds as long as the caller speaks.
To avoid unnecessary pauses due to
hangup and to save message
capacity, your unit automatically stops
recording after 7 seconds of silence.

Call Screening

To listen to an incoming call without
picking up the phone, let your unit
answer the phone when it rings.

8

""

SPECIAL FEATURES (Cont.)

If you don`t want to talk to the caller, just
let your unit take a message, adjust the
volume control on the face of the unit to
listen. If you don`t want to listen to the
caller`s message, lower the volume.

NOTE: Callers will be unaware that you
are screening their calls, and they will
not be able to hear you unless you pick
up the phone or an extension phone.
If you want to talk to the caller, pick up
the phone and talk.

To Turn Unit Off

If you do not want your system to
answer calls, press the answer ON/OFF
control. The message indicator will turn
off to signal that the unit will not answer
or record your phone calls.

Automatic Disconnect

Automatically shuts off outgoing
message when any phone in the home
is picked up.
If any phone in the home is picked up
during incoming message recording, the
unit should automatically stop and
previous portion of message will be
recorded and counted as 1 message. If
the unit does not stop, press the hook
switch of the telephone for about one
second and release.

Battery Indicator

The green message/battery indicator
will flash rapidly to indicate 9 volt battery
needs to be installed or replaced.

Adjustable Ring Select
selects the number of rings (2,6, or TS)
your unit will answer on. The unit will
answer on the ring number selected.

Toll Save (TS)
Your unit has a built-in automatic toll
saving feature. This feature lets you
know if you have received any
messages before it answers, thus
saving you on long distance costs.

How Toll Saver Works
When calling your unit from a remote
location to check for your message,
listen to the number of rings.

1. No Messages received
If your phone rings more than two
times, you will know that you don`t
have any messages, so you can hang
up on the third ring before your unit
answers and save the cost of the call.

NOTE: If no message are received,
your unit will answer the call after the
sixth ring.

2. Messages received
If your unit answers after only 2 rings,
you will know that you have received
messages, which you can then retrieve
by following the Remote Message
playback section.

NOTE: If your unit answers after 10
rings, it indicates the message memory
capacity is full. You may retrieve your
messages remotely or hang up.

9

SPECIAL FEATURES (Cont.)

Power Failure Protection/Battery Back
Up

If power failure occurs, or the plug
comes out of the wall, your unit will shut
down until the power is restored.

If you have installed a 9 volt battery, any
messages recorded before the power
failure will be saved. The message
indicator will flash indicating the number
of messages received.

If your unit is not operating properly
when the power is restored, proceed
with a unit reset.

To Reset

1. Unplug the AC adaptor from the
power outlet.

2. Remove the 9 volt battery. Replace
with a fresh 9 volt battery (see page 5).

3. Plug AC adaptor back into power
outlet.

4. Record a new outgoing announcement
(see page 7).

IMPORTANT
During a power outage, your unit will
not function even if a 9 volt battery is
installed. The battery will save your
outgoing message and any incoming
messages you may already have
received so that you can play them
once power comes back on.

10

REMOTE OPERATION

Remote Security Code

There is a three digit security code
located on the bottom of your unit.
Remember this number. You will need
it to get your messages by remote when
calling from a touch-tone phone. A
space has been provided on the
enclosed Quick Reference Card to write
down your code.

Remote Turn On

If you forget to turn on your unit, you
can call and remotely turn it on.

1.Call your phone number from a touch­tone phone.

2. The unit will answer after 9 to 10
rings, automatically turn on and play
your outgoing message.

3. All subsequent calls will be answered.

Messages Playback

1. Call your phone number from a touch
tone phone.

2. Your unit will answer and play the
outgoing announcement. Then you will
hear a beep to signal that it is ready to
record an incoming message.

3. Within ten seconds of the beep tone
dial your 3 digit security code by
pressing and holding each digit for 1
second.

4. Your unit will emit 4 short beep tones
once correct code is detected and play­back all incoming messages. After the
last message your unit will emit 4 short
beep tones.

5. To repeat the remote message play­back, dial your 3 digit security code
again within 10 seconds of the last 4
beep tones.

6. To end the remote message playback,
hang up. All messages are automatically
saved and your unit will reset itself to
answer the next incoming call.

Remote Message Erase

1. After listening to your messages, the
unit will emit 4 short beep tones, pause
for 10 seconds and emit one beep tone.

2. Immediately after this single beep
tone, dial your 3 digit security code,
pressing and holding each digit for one
full second.

3. Your unit will emit 4 short beep tones
and disconnect the line. All messages
will be automatically erased and your
system will reset itself to answer the
next incoming call

To Retrieve Messages When
Recording Memory is Full

1. When maximum digital recording
memory is reached, the unit will answer
with 3 beep tones on the 10th ring.

2. Within 10 seconds after the beep
tones, dial your 3 digit security code.

3. Your unit will emit 4 short beep tones
once correct code is detected and play­back all incoming messages.

IMPORTANT

Remote messages retrieval will not
work when calling in from a rotary
or pushbutton pulse dialing phone
unless a tone generator is used.
Also, some tone dialing phones
(cellular, PBX, etc.) Only output
tones for a fraction of a second. If
you experience difficulty with remote
operation, try another phone, or use
a separate tone generator.

11

Troubleshooting Guide

DON'T RETURN IT YET!

If you have followed the instructions in
this manual, and have difficulty
operating your Digital Answering
System, locate the PROBLEM in the
left column below.
Check the corresponding POSSIBLE
CAUSE and CORRECTIVE ACTION
columns to locate and remedy
problem.

PROBLEM

POSSIBLE CAUSE

If the solution to your problem is not
listed below, call our toll-free service
number 1-877-SOUTHTEL
(1-877-768-8483) and one of our
experts will talk you through the
problem.

CORRECTIVE ACTION

Unit is not
operating
properly

My message
indicator
won't stop
flashing

No answer

Power failure

Various

Unit is in the "OFF"
mode

Proceed with a unit reset.
(see p. 10)

Refer to Understanding Your
Message Indicator. (See p. 8)

Check to verify if message counter
is lit. Press Answer ON/OFF control
to turn unit on.

12

Troubleshooting Guide (Cont.)

PROBLEM
No answer

No incoming
messages
recorded

No power

POSSIBLE CAUSE
AC adaptor is disconnected

from wall outlet or back of
unit

Power to electrical outlet
may be off

Telephone line is not
connected to wall jack

Unit is in the "OFF" mode

AC adaptor is disconnected
from wall outlet or back of
unit

Power to electrical outlet
may be off

Telephone line is not
connected to wall jack

No audio on outgoing
greeting

AC adaptor is disconnected
from wall outlet or back
of unit

CORRECTIVE ACTION
Reconnect AC adaptor into wall

outlet or back of unit.

Check to see if electrical outlet is controlled
by a light switch and power is on, or wall
outlet may not be functioning, try connecting
to a different wall outlet.

Connect telephone line into wall jack.
Telephone wall jack may not be functioning,
try connecting unit into a different telephone
wall jack.

Check to verify message counter is lit. Press
Answer ON/OFF control to turn unit on.

Reconnect unit into wall outlet or back of
unit. Try connecting to a different wall outlet.

Check to see if electrical outlet is controlled
by a light switch and power is on.

Connect telephone line into wall jack. Try
connecting unit into a different telephone
wall jack.

Check your outgoing greeting. If you do not
hear audio, record a new outgoing
announcement. See the section an
"Recording Your Outgoing Announcement".

Reconnect AC adaptor into wall outlet or
back of unit. Try connecting to a different
wall outlet.

Power to electrical outlet
may be off

Check to see if electrical outlet is controlled
by a light switch and power is on.

13

Troubleshooting Guide (Cont.)

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
No remote

operation

After a power
outage, outgoing
announcement
and incoming
messages are
lost

The machine
beeps during the
recording of my
outgoing
messages

The machine is
cutting off
incoming
messages

Unit is in the "OFF" position
AC adaptor is disconnected

from wall outlet or back of
unit

Power to electrical outlet
may be off

Calling from a phone that is
not outputting tone dialing
(rotary, PABX, cellular).

Telephone line is not
connected to wall jack

Security code not entered
correctly

Remote security code being
used differs from the code
on the bottom of unit

A 9 volt battery has not
been installed or needs
to be replaced

The outgoing message
you are recording is too
long

The incoming message
is too long

Check to verify if message counter is lit.
Reconnect AC adaptor into wall outlet or

back of unit. Try connecting to a different
wall outlet.

Check to see if electrical outlet is
controlled by a light switch and power is on.

Try calling your unit from a different
(non-PABX, non-cellular) phone.

Connect telephone line into wall jack. Try
connecting into a different telephone wall
jack.

3 digit remote security code must be
entered after your outgoing announcement
Press and hold each digit for more than 1
second.

Verify that the remote security code being
used matches the code on the bottom of
the unit.

Install a fresh, alkaline 9 volt battery to
maintain your and
incoming messages in the event of a power
failure.

Record a shorter outgoing message (less
than 30 seconds).

Maximum recording time for incoming
messages is 45 seconds.

outgoing announcement

14

FCC AND TELEPHONE COMPANY INFORMATION

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains, among other information, a product in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone company.
The FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must,
upon request, provide this information to your telephone company. The REN is useful to determine
the number of devices that may be connect to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To be certain of the number of devices the may be
connect to a line, as determined by the RENs, contact the local telephone company. [For product
approved After July 23, 2001, the REN for this product is part of the product identifier that has the
format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. To determine the
maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if advance
notice isn't practical, you will be notified as soon as possible. You will be informed of your right to
file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operation or procedures that
could affect the proper functioning of your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this
telephone equipment disconnect from the network until the problem has been corrected or until you are
sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequently energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Increase the separation between the equipment and receiver.
Connect the equipment into and outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio TV technician for help.
An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided
(i.e., RJ11C) in the packaging with each piece of approved terminal equipment.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.

NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this [equipment ID] does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified Installer.

NOTICE: According to telephone company reports, AC electrical surges, typically resulting from
lightning strikes, are very destructive to telephone equipment connected to AC power sources. To
minimize damage from these types of surges, a surge arrester is recommended.

15

WARRANTY INFORMATION

90 DAYS LIMITED WARRANTY

In the unlikely event that this product is defective, or does not perform properly , you may within ninety
(90) days from your original date of purchase return it to the authorized service center for repair or
exchange.

TO OBTAIN WARRANTY SERVICE:

- Provide proof of the date of purchase within the package (Dated bill of sale)

- Prepay all shipping costs to the authorized service center, and remember to insure your return.

- Include a return shipping address (no P.O. Boxes), a telephone contact number, and the
defective unit within the package. Describe the defect or reason you are returning the product.

Your product will be repaired or replaced, at our option, for the same or similar model of equal value
if examination by the service center determines this product is defective. Products received damaged,
as a result of shipping will require you to file a claim with the carrier.

The shipping address of the authorized service center is:

Should you have any questions or problems concerning this product, please contact our customer
service department via email at [e-mail].
To obtain service after the warranty period, please email [e-mail] with product
information, date of purchase and nature of the problem. Customer service will reply to the email with
service instructions.

Warranty service not provided

This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or
operation, lack of reasonable care, and unauthorized modification.
This warranty is voided in the event any unauthorized person opens, alters or repairs this product.
All products being returned to the authorized service center for repair must be suitably packaged.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY
DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM INC.
IT’S AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE
COPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE.

• SOME STATES DO NOT ALLOW THE EXCLUSION NOR LIMITATION OF INCIDENTAL,
CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS
SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO MAY HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE.

Southern Telecom Inc.

ATTN: Returns Department

14-C 53rd Street

Brooklyn, NY 11232