Power Control of Devices Attached to Power Devices162
Power Operations163
Unit Sessions and Connections165
Managed Appliance Session Settings165
viRack Power Manager Installer/User Guide
Customizing the Appliance Sessions window165
Connections to Units166
SSH Passthrough Sessions167
Configuring SSH Passthrough167
Enabling SSH Passthrough167
SSH port sharing168
SSH Passthrough Sessions169
Establishing an SSH Passthrough connection to a unit170
Escape key sequence172
Break sequences173
Transferring read/write access174
Disconnecting a session175
Displaying session output175
Grouping Units177
Site, Department and Location Groups177
Custom Fields180
Unit Groups183
Unit group hierarchy185
Adding or deleting a unit group188
Changing the unit group properties189
Custom Groups192
Adding or deleting a custom group query192
Changing the custom group properties193
Changing the custom group rights193
Custom Group Reports and Scheduled Tasks194
DS Zones197
Managing and Accessing Zones197
Enabling DS Zones197
Creating zones197
Accessing zones198
Table of Contentsvii
Transferring units to a zone199
Managing zone properties200
Using Zones202
Units actions in a zone202
Managing User Accounts209
User Accounts Windows209
Adding User Accounts211
Deleting User Accounts214
Unlocking User Accounts214
Resetting a User Account Password214
Changing User Account Properties215
Username215
User certificates216
User SSH key216
User password217
User account restrictions and expiration settings217
User group membership218
Address219
Phone contact219
Email contact219
User notes220
Custom field properties220
User Access Rights220
User Groups223
Adding User-defined User Groups224
Deleting User-defined User Groups227
User Group Properties227
Changing User Group Members228
User Group Access Rights229
Using the Telnet Viewer231
viiiRack Power Manager Installer/User Guide
About the Telnet Viewer231
Telnet Viewer Window Features232
Telnet Viewer window toolbar233
Security Property234
Opening a Session235
Customizing the Telnet Viewer235
Customizing Session Properties236
Login scripts239
Reviewing Session Data240
Macros241
Macro groups243
Logging245
Copying, Pasting and Printing Session Data248
Power Control of Devices Attached to Power Devices249
Closing a Telnet Viewer Session250
Using Tools251
Using Unit Tools251
Exporting units251
Exporting access rights253
Importing data254
Using the Managed Appliance Tools255
Rebooting255
Upgrading firmware256
Resynchronizing units257
Saving a managed appliance configuration258
Restoring a managed appliance configuration259
Saving a managed appliance user database259
Restoring a managed appliance user database260
Using Tasks261
Using the Tasks Window261
Table of Contentsix
Adding tasks262
Specifying when to run tasks262
Adding Tasks Using the Add Task Wizard265
Task: Backup Rack Power Manager software database and system files265
Task: Configure SNMP trap settings on a managed appliance266
Task: Exporting an event log .csv file267
Task: Exporting an Asset Report to a .csv file269
Task: Exporting a Usage Report to a .csv file270
Task: Updating the firmware of an appliance type271
Task: Validating user accounts on an external authentication server272
Task: Pull names from selected units272
Task: Update topology for selected units273
Running tasks manually274
Displaying task results275
Deleting tasks275
Changing tasks276
Firmware Management276
Events and Event Logs279
Event Severity and Categories279
Event severity279
Event categories280
Email Notifications280
Enabling and Disabling Event Logging283
Displaying the Event Log284
Event states286
Using the date filter287
Changing the Event Log Retention Period287
Creating an Event Log .csv File288
Plug-ins291
Recommended Sequence for Adding/Upgrading Plug-ins291
xRack Power Manager Installer/User Guide
Adding Plug-ins292
Displaying Plug-in Information293
Managing Plug-ins295
Upgrading a plug-in295
Disabling and activating a plug-in295
Appendix A: Technical Support297
Appendix B: Terminal Emulation298
Appendix C: Regaining Access to the Rack Power Manager Software316
Product Overview
1
Rack Power Manager software is a stand-alone web browser-based, centralized Rack PDU
Management solution. It provides all centralized management capabilities related to Rack PDU
devices, ability to perform power control actions as well as run power consumption reports for
outlets, PDU's, racks, rows etc. as well as for all custom groups of equipment.
NOTE: Unless otherwise specified, all refer ences to DSView™ software refer to DSView software version 4 or
higher.
System Components
The Rack Power Manager software system contains the following components.
1
Rack Power Manager management software
The Rack Power Manager software resides on the Rack Power Manager server (host or hub
computer) and provides a web gateway and services for managing rack PDUs using a web
browser.
Users may connect to the Rack Power Manager server from Rack Power Manager software clients
and use the Rack Power Manager Explorer windows to communicate with the system.
Rack Power Manager server
The Rack Power Manager server contains the Rack Power Manager management software. The
server provides a centralized database for storing configuration, user, unit and system information.
It also provides services for authentication, access control, logging events, monitoring and license
management.
You may configure one or more spoke (backup) servers in addition to the hub server. The hub
server is responsible for maintaining the master copy of the database in a Rack Power Manager
software system. Only one server in a Rack Power Manager software system may be configured as
the hub server.
2Rack Power Manager Installer/User Guide
Spoke servers are primarily used for redundancy of all PDU management and to have improved
scalability. They perform database replication with the hub server. The hub server acts as the
coordinator for database replication between itself and all of the other spoke servers in a Rack
Power Manager software system. A hub server and a spoke server both offer the same Rack
Power Manager software functionality to a user. The distinction of hub or spoke refers only to
the database replication role that the server plays and not with the functionality that the server
provides. Adding one or more spoke servers to a Rack Power Manager software system provides
redundancy and the ability to distribute Rack Power Manager software functionality across
multiple sites. Power consumption data is not replicated to all spokes, however, when a report
is created it spans across all servers to gather the data.
After the hub server and optional spoke server(s) are configured, you may create and configure
the type of access levels for users within your network environment. You may also set up event
logs to record full details of user access and other events.
Rack Power Manager software client
A Rack Power Manager software client is a computer with a web browser that can access the
Rack Power Manager management software installed on the Rack Power Manager server.
Third party products
Third party products are not a part of the Rack Power Manager software, but are supported for
use with it.
•External authentication servers - An external authentication server enables the Rack Power
Manager server to broker authentication requests from users requesting access to the Rack
Power Manager software system.
•SNMP managers - The SNMP (Simple Network Management Protocol) manager monitors
the managed appliances and receives SNMP traps from the Rack Power Manager software
on the server. An example of an SNMP manager is the HP OpenView product.
•Third party Telnet viewers - A third party Telnet viewer may be used for serial sessions
instead of the Rack Power Manager software Telnet Viewer.
Supported Units
For management functions, the Rack Power Manager software client uses HTTPS (Hypertext
Transfer Protocol with SSL encryption) to send a request to the Rack Power Manager server,
which then sends a command to the managed appliance. The appliance then performs the
requested function.
The Rack Power Manager software supports the managed appliances listed in this section.
Other appliances may be supported by plug-ins; see the Avocent web site, www.avocent.com,
for a list of plug-ins that may currently ship with the Rack Power Manager software and/or that
can be added to the Rack Power Manager software. See Plug-ins on page 291 for information
about adding and managing plug-ins in the Rack Power Manager software system.
Power devices
The Rack Power Manager software supports the following power devices:
•Avocent SPC power control devices
•Server Technologies Sentry Switched CDU CW-8H1, CW-8H2, CW-16V1, CW-16V2,
CW-24V2, CW-24V3, CW-32VD1 and CW-32VD2 (supported models may change;
contact Avocent Technical Support for current information)
•Cyclades™Intelligent Power Distribution Unit (AlterPath™manager)
•Avocent Power Management Distribution Unit (PM PDU) PM 1000/2000/3000 PDUs
•Liebert MPH/MPX units
•APC 78xx/79xx PDUs
All of the above power devices are supported on DSR™ KVM over IP switches that contain
one or more SPC ports. Server Technologies power devices are also supported when connected
through Avocent appliances.
Chapter 1: Product Overview3
Avocent models are supported when connected serially or through an Avocent appliance or
directly over the network. Liebert and APC models are supported only when connected directly
through the network.
4Rack Power Manager Installer/User Guide
Installation
2
This chapter describes the installation sequence for the Rack Power Manager software:
•What you should do before installing the software
•How to install the software
•Configuring the software, plus considerations when upgrading
•Starting a client session
Final sections describe how to change your password, uninstall the software, end a Rack Power
Manager software session and install Java.
5
About Installation
When the Rack Power Manager software is installed, the RPM software database is installed on
the dedicated server.
Rebooting the dedicated server is not required prior to using the Rack Power Manager software.
Once the Rack Power Manager software is installed and you have configured the hub server,
users may log in as a Rack Power Manager software client, using a supported web browser.
You may also install the Rack Power Manager software on additional computers and configure
them as spoke servers. See Spoke Servers on page 74
NOTE: A license key permitsthe oper ation of the RackPower Manager software on the dedicated server. The
license key also specifiesthe number ofclients that may use the software.
Minimum requirements for the Rack Power Manager software
Visit http://www.avocent.com/software-requirements for the minimum requirements for installing
the Rack Power Manager software on a dedicated hub or spoke server.
NOTE: Rack Power Manager
6Rack Power Manager Installer/User Guide
Before installing and configuring the Rack Power Manager software
Before installing the Rack Power Manager software, install the managed appliance hardware.
If the computer will be a hub server, you will need the license key obtained from Emerson and
provide a username and password to use for initial log in.
If the computer will be a spoke server, you will need to identify the associated hub server and
provide the name/password of the hub server’s Rack Power Manager software administrator.
Installing the Rack Power Manager Software
The Rack Power Manager software can be installed on a physical server or VM and the
installation instructions described in this section apply to both scenarios. The Rack Power
Manager management software may be installed using the Rack Power Manager software DVD
or by downloading the software in a self-extracting .zip file from the Avocent web site.
To install the Rack Power Manager software:
1.Log on to the dedicated server as Administrator or root.
2.To install from a DVD:
a.Insert the Rack Power Manager software DVD. An autorun file opens a menu of
installation options.
b.Click Install Rack Power Manager Software.
-or-
For Windows, if autorun is not enabled, type <drive:>\RPM\win32\setup.exe,
where <drive:> is the letter of your DVD drive.
A dialog box will indicate that the server will be verified to ensure it meets
the minimum requirements for installing the Rack Power Manager software.
For Linux, issue the following command to mount the DVD volume: mount
<device> <mount point>, where <device> and <mount point> are the names
of your server’s DVD Linux device and mount point directory, respectively.
For example, to mount the first IDE cdrom on /media/cdrom, enter the
command: mount /dev/cdrom /media/cdrom
3.To install from a downloaded file:
a.Using your web browser, download the Rack Power Manager software from the
Avocent web site. Go to www.avocent.com and click the Support link. On the
Technical Support page, click the Product Upgrades link, then select RPM SoftwareUpgrades.
Chapter 2: Installation7
b.Double-click on the downloaded installation package (setup.exe). A dialog box will
indicate that the server will be verified to ensure it meets the minimum requirements
for installing the Rack Power Manager software.
c.For Linux, enter the following command to access the readme file: less /<mount
point>/RPM/readme. For example, the following command accesses the readme file on
the /media/cdrom mount point.
less /media/cdrom/Rack Power Manager/readme
4.If the current version of the Rack Power Manager software is already installed, the Installed
Product Found: Same Version message box will appear. Click OK to reinstall the Rack
Power Manager software or Cancel to exit setup.
5.The Check for an UPDATED version window will open. (If the Rack Power Manager
software is already installed on the dedicated server, a message box will display. Click OK
to close the box.)
a.Click Next to reinstall the software, or click Cancel to stop the reinstallation.
b.Click Check for UPDATES and then click Next to check the Avocent web site for the
most recent Rack Power Manager software installation package. Go to step 5.
-or-
Click Next to install the DVD or downloaded version of the Rack Power
Manager software. Go to step 6.
6.If a newer version of the Rack Power Manager software is found, an Update Available
message appears.
a.Click OK to download the latest Rack Power Manager software installation package.
The installation will be cancelled and the server’s default web browser will launch and
open in the Product Upgrades and Options page of the Avocent web site.
-or-
Click Cancel to resume installation of the older version of the Rack Power
Manager software. Go to step 6.
b.Type your email address and password, and then click Submit to log in to the web site.
c.Download the Rack Power Manager software installation package, log out and close
the web browser. Return to step 2.
7.The Introduction window will open. Follow the on screen instructions.
8.For a new database installation, click Next to install a new PostgreSQL database.
a.Choose a location to install the database.
8Rack Power Manager Installer/User Guide
b.Enter the port number.
c.Enter the password.
d.Click Install.
9.For an existing database installation, click the checkbox to Use Existing Database.
10. Click Next.
a.Entert the database IP address, listening port number and the database username and
password.
b.On the Installation Settings Confirmation screen, click Install.
11. The Installation Complete window will open.
•To begin configuration of the Rack Power Manager software, click Done; see
Configuring the Rack Power Manager Software on page 8. A Security Alert dialog
box will appear containing certificate information and a warning that the generator of
the certificate is not trusted. This occurs because the Rack Power Manager server
certificate created when the server is installed is a self-signed certificate. You may
either import the certificate into the Rack Power Manager software client web browser
(choosing to trust the certificate) or obtain a server certificate from a Certificate
Authority (CA) trusted by the web browser.
•To configure the Rack Power Manager software at a later time, click X (Cancel) in the
top right corner of the window.
Configuring the Rack Power Manager Software
After the Rack Power Manager software has been installed, it must be configured using a web
browser.
During configuration, you specify whether the computer will be a hub server or a spoke server.
If this is your first Rack Power Manager server installation, hub should be selected in the Select
RPM Server Role window. The hub server should be installed before any spoke servers are
added.
To configure the Rack Power Manager software:
1.If you are configuring the Rack Power Manager software during the installation process,
you have already clicked Done in the Launch Default Browser window.
If you quit after installing the Rack Power Manager software installation process (by
closing the window), select Start - Programs - Emerson Rack Power Manager - RPMSoftware.
Chapter 2: Installation9
2.A security alert box will appear containing certificate information. See Certificates on page
49.
3.The Select RPM Server Role window opens.
•Click Hub to assign the dedicated server as the hub server, then click Next. Go to step
4.
•Click Spoke to assign the dedicated server as a spoke server, then click Next. Go to
step 8.
4.Follow the on screen instructions.
5.Click Finish.
6.The User Login window will open in the Rack Power Manager Explorer.
You may now log in using the username and password specified during configuration.
If you chose to configure the server as a spoke server in the Select RPM Server Role
window or if you entered a duplicate software license key in the Type in Master
License Key window, continue with the following steps.
7.The Type in Hub Server Address and Port window will open. Type the address of the Rack
Power Manager software hub server using standard dot notation (xxx.xxx.xxx.xxx) or type
the DNS name in the Address field. Click Next.
8.The Accept Rack Power Manager Server Certificate window will open. Click Next to
accept the certificate.
9.The Type in Hub Administrator Credentials window will open. Type a valid username and
password for a user with Rack Power Manager software administrator privileges on the
Rack Power Manager software hub server. Click Next.
10. The Registering Spoke Server window will open with the message Request In ProgressPlease Wait The configuration of the spoke server will be saved to the database of the hub
server and the spoke server’s certificates will be installed on the hub server.
11. The Completed Successful window will open when the spoke server has been added. Click
Finish.
Running the Rack Power Manager Software
Rack Power Manager software clients access the Rack Power Manager software host using a
supported web browser. Any software required by the client, such as applets and the Java
Runtime Environment (JRE), will be automatically installed by the Rack Power Manager server
host.
10Rack Power Manager Installer/User Guide
The Rack Power Manager software uses Secure Sockets Layers (SSL) encryption to send data
between the Rack Power Manager software host and the web browser on the client to ensure
data integrity and privacy. When a user attempts to log in to a Rack Power Manager software
client session, the authentication service configured in the Rack Power Manager software by
the Rack Power Manager software administrator verifies the credentials of the user. Security
alerts related to the certificates on the Rack Power Manager software host may appear. See
Certificates on page 49.
Minimum client requirements
Visit http://www.avocent.com/software-requirements for minimum client requirements.
Opening a client session
Before opening a client session
•Enable cookies and JavaScript on the client’s web browser.
•Configure the web browser. If you are using Internet Explorer, see Internet ExplorerConsiderations on page 45.
To open a client session:
NOTE: If Rack Power Manager Software Client Certificate Authentication or Rack Power Manager Software Client
Integrated Windows Authentication is being used, the user willnot be required to log in. See Certificates on page 49.
1.From the Rack Power Manager software client web browser, enter the URL of the server
host in the address bar in the format:
https://<servername>/RPM
In this case, <servername> is the DNS name of the host system, or the IP address in
standard dot notation (xxx.xxx.xxx.xxx).
NOTE: To avoid multiple security warnings, enter the DNS name.
-or-
If you are opening the session on the Rack Power Manager server, you may select Start
- Programs - Emerson Rack Power Manager - RPM Software.
2.Accept all security alerts that may appear as the client computer connects to the Rack
Power Manager server. The Rack Power Manager Explorer User Login window will open.
If an RSA SecurID external authentication service has been added to the Rack Power
Manager software, see RSA SecurID login on page 11 below for the login procedure.
3.Type a valid username and password in the fields provided.
Chapter 2: Installation11
Depending on the settings specified by the administrator, you may be required to
change your password before being allowed to complete the login process. See AddingUser Accounts on page 211.
4.Click Login. The window that appears depends on the rights assigned to the Rack Power
Manager user that is logging in.
If the client machine uses an onboard video controller and experiences video problems, be sure
the BIOS is updated to the latest version.
RSA SecurID login
When an RSA SecurID external authentication service has been added to the Rack Power
Manager software, the login credentials include a username and a passcode. The passcode
includes a PIN and an RSA SecurID tokencode. The login request is sent to the RSA
Authentication Manager. Depending on the user configuration and state on the RSA
Authentication Manager, the user may be prompted for a second successive tokencode.
The user configuration also specifies how the four to six digit PIN will be generated:
•User defined - the user must enter a PIN
•System generated - the user cannot enter a PIN; it must be generated by the RSA server
•User selectable - the user may choose to enter a PIN or allow the RSA server to generate it
If a PIN has not yet been assigned to the user or if security policy requires a PIN change, the
user will be prompted accordingly. If the RSA server generates the PIN, the user will be given a
brief interval to memorize it.
Uninstalling the Rack Power Manager Software
To uninstall the Rack Power Manager software on a supported Windows system:
1.Select Start - Settings - Control Panel. The Control Panel will appear.
2.From the Control Panel, click Add/Remove Programs. The Add/Remove Programs dialog
box will appear.
3.Select Emerson Rack Power Manager and then click Change/Remove. The Uninstall
Avocent RPM window will open.
4.Click Uninstall.
To uninstall the Rack Power Manager software on a supported Linux system:
1.Log in to the server as root.
12Rack Power Manager Installer/User Guide
2.Insert the Rack Power Manager software DVD into your DVD drive. If AutoMount is
supported and enabled, open a command window and continue with step 3.
-or-
If your system does not support AutoMount, issue the following command to mount
the DVD volume: mount <device> <mount point>, where <device> and <mount
point> are the names of your server’s DVD Linux device and mount point directory,
respectively.
For example, to mount a DVD which is the second IDE unit on /media/cdrom, enter the
command:
mount /dev/cdrom /media/cdrom
3.Enter the following command to access the readme file.
less /media/cdrom/RPM/readme
Follow the instructions in the readme file.
To close a Rack Power Manager software session:
From the Rack Power Manager Explorer, click LOGOUT or the logout icon.
Java Installation
On non-Windows clients, Telnet requires Java version 1.5. The Telnet/SSH applet may work
with other versions.
On Windows clients, Java is required to run the Emerson Telnet/SSH Viewer. If the Win32
PuTTY Telnet/SSH Viewer is selected in the user’s profile, then Java is not required on the
client. On a Windows client, it is recommended that the JRE (Java Runtime Environment) be
installed in the C:\Program Files\ location.
To configure Java to find the JRE:
1.Access the Java Control Panel.
2.Select the Java tab.
3.In the Java Application Runtime Settings panel, click View.
4.Change the path to the installed JRE.
5.Click OK.
For Windows and Linux operating systems, the Rack Power Manager software client
automatically downloads and installs the JRE the first time it is needed. For Macintosh
Chapter 2: Installation13
operating systems, you must update Java and install the JRE using the Macintosh software
updates. Refer to the Macintosh operating system documentation for more information.
To install the JRE on a Windows client:
1.In a Rack Power Manager software Units View window (see Accessing Units View
windows on page 111), click an Action link.
2.A window will open, containing a link for downloading the JRE installer. Download the
JRE installer, then close all browser windows.
3.Click on the JRE icon to launch the installer.
4.Restart the browser, and click an Action link.
To install the JRE on a Linux client:
NOTE: Only one version of the JRE can be installed in the browser for RackPower Manager software support.
Depending on your system’sconfiguration, you may have to log in as the root user to install the JRE. Contact your
system administrator if you need help with installing software as the root user.
1.In a Rack Power Manager software Units View window (see Accessing Units View
windows on page 111), click an Action link.
2.A window will open, containing a link for downloading the JRE installer. Download the
JRE installer, then close all browser windows.
3.Run the installer.
4.Restart the browser, and click an Action link.
14Rack Power Manager Installer/User Guide
Transition
3
This chapter describes the steps for transitioning to Rack Power Manager software.
•Transitioning from DSView 3 management software and DSView 3 Power Manager Plug-in
to Rack Power Manager software
•Transitioning from DSView software version 4 or higher to the Rack Power Manager
software
DSView™ 3 Software and Power Manager Plug-in to RPM
software
15
NOTE: In thisdocument, DSView 3 software refers to DSView software versions 3.7.2.x or 3.7.3.x.
NOTE: In order to safely upgrade to the RPM software, and to provide a roll-back path in case of upgrade failures,
perform each of the following steps. If your DSView 3 configuration doesnot include spoke servers, skip the stepsthat
refer to spoke servers.
Before you begin, ensure that you budget sufficient time to transition the hub and spoke servers
concurrently.
Data Replication
Perform a replication of all DSView 3 software spoke servers. In order to ensure that the entire
system has fully replicated, run the replication task twice to ensure that all spokes are in sync
with the hub server.
To initiate an immediate replication on a spoke server:
1.On the spoke server, click the System tab.
2.Click Tasks in the top navigation bar. The Tasks window will open.
3.Check the checkbox to the left of the Database Replication task and then click Run Now.
16Rack Power Manager Installer/User Guide
Back up the DSView 3 Software
Using the DSView 3 software backup and restore utility or the command line, back up the hub
and each spoke server. The backup includes the database, plug-ins, firmware, appliance
templates and system properties. You may manually create a backup of your hub server. Two
methods are available:
•From a command line in an MS-DOS window. This method may be used for DSView 3
software hub servers on supported Windows® systems.
•Use the Backup and Restore system task located in the DSView 3 software WebUI. The
backup is saved as a .zip file containing the files needed to restore the DSView 3
management software. This method may be used for DSView 3 software hub servers on
supported Windows® systems only.
Client sessions will be temporarily disconnected during a manual backup. The sessions will be
automatically reconnected when the backup is completed.