HMX EXTENDER SYSTEM
Installer/User Guide
USA Notification
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Japanese Approvals
Safety and EMC Approvals and Markings
UL, FCC, cUL, VCCI, CE, C-TickSafety certifications and EMC certifications for this product are obtained
under one or more of the following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part
Number) or Sales Level Model designation. The designation that is referenced in the EMC and/or safety reports
and certificates are printed on the label applied to this product.European Union NotificationWarning: This is a
class A product. In a domestic environment, this product may cause radio interference in which case the user
may be required to take adequate measures.
HMX Extender System
Installer/User Guide
Avocent and the Avocent logo are registered trademarks of Avocent
Corporation or its affiliates in the U.S. and other countries. All other
marks are the property of their respective owners.
© 2010 Avocent Corporation. 590-821-501J
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
TABLE OF CONTENTS
Chapter 1: Product Overview.......................................................................................... 1
Introduction ....................................................................................................................................... 1
HMX system features ..................................................................................................................1
Transmitter features ...................................................................................................................3
User station features................................................................................................................... 4
User station modes .....................................................................................................................5
Safety Precautions ............................................................................................................................. 6
Chapter 2: Installation ..................................................................................................... 9
Installing the HMX 1050 User Station .............................................................................................. 9
Needed to install the HMX 1050 user station............................................................................. 9
Needed for non-standard installations .......................................................................................9
Mounting option .........................................................................................................................9
Installation options ..........................................................................................................................10
Point-to-point installation ........................................................................................................ 10
Connecting power..................................................................................................................... 14
Networked installation.............................................................................................................. 14
Installing the HMX 1070 and HMX 2050 User Stations .................................................................17
Needed to install the HMX 1070 or HMX 2050 user station.................................................... 17
Needed for non-standard installations (HMX 2050 user station only) ....................................17
Mounting option............................................................................................................................... 17
Installation options ..........................................................................................................................17
Connecting power..................................................................................................................... 20
Networked installation.............................................................................................................. 21
iii
Chapter 3: Operations ................................................................................................... 25
Overview .......................................................................................................................................... 25
LED identification .................................................................................................................... 25
Accessing the System .......................................................................................................................26
OSD functions .................................................................................................................................. 26
Displaying system information using the OSD ......................................................................... 26
Configuring networking parameters using the OSD ................................................................ 29
Setting the OSD timeout............................................................................................................ 29
Setting the Auto Logout time-out .............................................................................................. 3
0
iv HMX Extender System Installer/User Guide
Access through Auto-Login Mode ............................................................................................ 31
The Serial Menu...............................................................................................................................32
Accessing the serial menu......................................................................................................... 32
Navigating the serial menu.......................................................................................................33
Configuring Network Settings.......................................................................................................... 33
Detecting a transmitter IP address...........................................................................................40
Authentication..................................................................................................................................42
Flash Upgrading your HMX System................................................................................................45
Restoring Factory Default Settings.................................................................................................. 48
Resetting the HMX System............................................................................................................... 48
Viewing System Information ............................................................................................................49
Configuring Video Input Settings .................................................................................................... 51
Preferred monitor resolutions (EDID preferred timing).......................................................... 52
Session retry settings ................................................................................................................ 53
Configuring the OSD Hotkey Sequence........................................................................................... 54
OSD Inactivity Time-out ..................................................................................................................56
Audio Performance Settings ............................................................................................................57
Display power saving mode......................................................................................................59
Setting the Auto Logout Timeout (Serial Menu) ....................................................................... 59
Chapter 4: Share Mode .................................................................................................. 61
Using Share Mode ...........................................................................................................................61
Using a USB device with Share Mode......................................................................................61
Using Share Mode in Desktop Mode........................................................................................62
Using Share Mode in Extender Mode.......................................................................................63
Chapter 5: Advanced Operations ................................................................................. 65
Appendices..................................................................................................................... 69
Appendix A: Technical Specifications .............................................................................................69
Appendix B: Factory Default Settings .............................................................................................80
Appendix C: Technical Support ....................................................................................................... 82
Appendix D: Troubleshooting.......................................................................................................... 83
Appendix E: Login Error Messages................................................................................................. 87
License Information ....................................................................................................... 89
CHAPTER
1
Introduction
The HMX extender system, which includes a transmitter and a user station, provides users with a
full workstation desktop experience from anywhere on the corporate TCP/IP network, while
maintaining the workstations securely housed in a corporate data center. Desktop users can access
keyboard, mouse, video, audio, USB mass storage devices and other USB devices from remote
workstations via the HMX system.Virtual USB support is also featured in the HMX system.
NOTE: References to the HMX system in this document refer to both the user station (HMX 1050, HMX 1070 or
HMX 2050 user stations) and the transmitter. The HMIQDI transmitter accompanies the HMX 1050 user station,
the HMIQSHDI transmitter accompanies the HMX 1070 user station and the HMIQDHDD transmitter
accompanies the HMX 2050 user station. See Transmitter features on page 3 for more information.
1
Product Overview
HMX system features
The HMX extender system contains the following features.
NOTE: This product contains certain free and/or open source components. To request an open source software
kit for the open source components used in this product, please complete a FOSS Request Form at
http://www.avocent.com/x_For_The_User/Policies/Open_Source_Policy.aspx.
Security
The HMX system supports Secure Sockets Layer (SSL) over a TCP/IP connection. All media
streams transmitted between the HMX user station and the transmitter are encrypted. Password
protection is also provided to control access to all administration functions.
Flash upgradable
Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your
HMX system is always running the most current version available. Both the transmitter and the
HMX user station are Flash upgradable. Upgrades can also be performed via the HMX Manager.
See the HMX Manager Installer/User Guide for more information.
2 HMX Extender System Installer/User Guide
Ethernet addressing
The HMX user station and the transmitter are IP-addressable devices, giving you the flexibility to
locate workstations anywhere within your enterprise and at any distance from your desktop users.
The HMX user station and transmitter use standard network protocols to transfer data between the
remote workstation and the peripheral devices located at the user’s desk. The HMX user station can
operate on a network connection of 100 Mbps or 1 Gbps. For optimum performance, a 1 Gbps
connection is recommended.
Support for keyboards, mice and mass storage devices
USB and PS/2 keyboards (up to 109 keys) and mice are fully supported by the HMX system. The
remote workstation default keyboard and mouse drivers are fully supported, enabling the HMX
system to support two, three and five-button mice with scroll and tilt-wheel capability. Composite
mouse and keyboard devices are also supported, along with mass storage devices and other types of
USB devices. CD and DVD/ROM drives, thumb drives and other non-isochronous USB devices
such as printers, touch screens, smart card readers, and pen tablets are supported as well.
NOTE: The HMX system does not support isochronous USB devices such as speakers or web cams.
Support for mass storage devices is also provided on the HMX user stations automatically. Support
for other USB devices is provided on the HMX 1070 and HMX 2050 user stations automatically,
but can be overridden by the user. In an HMX user station, the first device that is not keyboard,
mouse or mass storage is assigned to the virtual USB channel (vUSB channel) and passed to the
remote computer. In the event you want to use the vUSB channel for a keyboard or mouse, the onscreen display (OSD) allows the default vUSB device to be disabled and a keyboard or mouse to be
assigned to that vUSB channel.
NOTE: The vUSB channel will only be used for devices other than the standard keyboard, mouse and mass
storage devices.
A firmware upgrade is required to utilize mass storage instead of another vUSB device on the
HMX 1050 user station. Default support for other USB devices in the HMX 1050 user stations is
provided in place of support for a mass storage device. If you need to use mass storage in place of
another vUSB device, go to www.avocent.com and download the HMX 1050 user station firmware
upgrade.
NOTE: A hub cannot be used to expand the number of USB ports available.
The HMIQDI transmitter provides two USB interfaces:
• One port is low speed while the second video port is set to full speed. These ports are used for
all keyboard and mouse peripheral devices interfacing with the target workstation, along with
providing power for the HMIQDI transmitter.
Chapter 1: Product Overview 3
• The other is a high-speed port that is used for virtual media (mass storage devices) peripheral
devices or other USB devices interfacing with the target workstation, along with providing
power for the HMIQDI transmitter.
NOTE: The HMIQDHDD and HMIQSHDI transmitters provide a single USB interface, and use an integrated hub
within the transmitter.
Video
Video of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the HMX
1050 user station and HMIQDI transmitter. Both CRT and flat-panel LCD monitors are supported,
and can be connected to the HMX system via a DVI-I video connector. VGA monitors can be
attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.
The HMX 1070 user station and HMIQSHDI transmitter support 24-bit color depth up to a
resolution of 1920 x 1200 at 60 Hz. Both DVI-D and VGA video sources are supported at the
transmitter via a dual connector, allowing the user to choose the appropriate video source.
The HMX 2050 user station and HMIQDHDD transmitter also support 24-bit color depth up to a
resolution of 1920 x 1200 at 60 Hz. DVI-D computer video sources are supported at the transmitter.
Since DVI-I is supported at the user station, a VGA adaptor can be used to connect to a VGA
monitor.
Both the HMX 1070 and HMX 2050 user stations feature support for 1680 x 1050 at 60 Hz.
Transmitter features
The transmitter connects externally to the video, audio and USB ports of the remote workstation.
The HMIQDI transmitter is attached directly to the remote workstation and draws its power
directly from two USB ports on the remote workstation. The HMIQDHDD and HMIQSHDI
transmitters are powered by an external power supply.
The transmitter captures, compresses and encrypts the workstation’s media streams and transmits
them to the user station over a standard TCP/IP network.
Interoperability
The HMIQSHDI and HMIQDHDD transmitters are compatible with each other, enabling users
with combined single and dual video computers to gain access from either a single or dual display
desks.
NOTE: The HMX 1070 and HMX 2050 user stations will only show a single, A channel video of the HMIQSHDI
and HMIQDHDD transmitters, respectively.
Multiplatform support
The transmitter is connected to the remote workstation via USB connectors. This enables the HMX
user station to interoperate seamlessly with PC, Sun
keyboards and mice can also be used.
®
and Macintosh® workstations. PS/2
4 HMX Extender System Installer/User Guide
Screen aspect ratio
The transmitter can be configured through the serial console to allow either normal aspect
resolutions or wide screen resolutions as preferred settings.
User station features
The HMX user station enables the desktop user’s peripherals to connect to the target workstation
via a network connection to the transmitter directly connected to the target workstation.
Multiplatform support
HMX user stations are compatible with the following operating systems:
• Microsoft® Windows®
• Linux®
•Solaris
• Microsoft Windows Vista
• Mac OS
The default keyboard drivers for these operating systems are supported by the HMX user station.
Flexible installation
The HMX user station provides you with the following flexible installation features:
TM
®
®
• The HMX user station can be desk mounted or mounted on the back of a monitor
• Installation requires no new drivers or software
• Standard UTP cabling makes installation simple and keeps costs low
On-Screen Display (OSD)
The HMX user station includes an OSD that allows you to view information about the
configuration of your system.
Operations administration and maintenance
The HMX user station incorporates a serial menu that allows you to perform administration and
maintenance tasks for both the HMX user station and the transmitter. Examples of tasks you can
perform include configuration of network settings and firmware Flash upgrades.
Virtual media
Mass storage devices, such as removable drives and external CD-ROM drives, can be attached to
the HMX user station and will function as if they are directly connected to the remote workstation.
You can connect both a removable drive and an external drive to an HMX user station.
The transfer speed between the mass storage device and the remote workstation is dependant on the
Ethernet network. The system can operate over a 100 Mbps Ethernet connection. A 1 Gbps
connection is required for high-performance virtual media transfer.
NOTE: Hot-plugging of USB mass storage devices is supported.
Audio
The HMX system supports CD-quality stereo from the remote workstation to peripheral speakers,
while the HMX 1050 user station also supports mono-quality audio from a peripheral microphone
to the remote workstation.
Bandwidth usage (HMX 1050 user station only)
It is possible to restrict the aggregate bandwidth used on the Ethernet link from the serial console.
The bandwidth options are:
• Unlimited
• 100 MBits/s
• 50 MBits/s
• 20 MBits/s
• 10 MBits/s
User station modes
The HMX system can operate in Extender Mode, Desktop Mode, Matrix Mode or Share Mode. The
HMX user station and transmitter can obtain their IP address data from a DHCP server in any of the
three modes.
Chapter 1: Product Overview 5
Extender Mode
In Extender Mode, turning on the HMX user station automatically establishes a connection with the
remote workstation via the transmitter.
Desktop Mode
In Desktop Mode, turning on the HMX user station enables the user to log in and connect to their
allocated computer.
Matrix Mode
In Matrix Mode, turning on the HMX user station enables the user to log in and view all accessible
computers.
Share Mode
In Share Mode, multiple users can connnect to the audio and video of a target computer over the
network and arbitrate for control of that computer.
6 HMX Extender System Installer/User Guide
1
3
5
2
4
Figure 1.1: HMX Workstation Extension System - Desktop Mode
Table 1.1: Figure 1.1 Descriptions
Number Description
1 Transmitters
2 Gigabit Ethernet
3 HMX Manager
4 User Station
5 Ethernet LAN
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the workstation and monitor are on the same
phase. For best results, they should be on the same circuit.
(HMIQDI and
HMIQDHDD
transmitters shown)
Switch
Chapter 1: Product Overview 7
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the workstation and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the workstation and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the workstation and the transmitter off the same
supply.
NOTE: The AC inlet is the main disconnect.
8 HMX Extender System Installer/User Guide
CHAPTER
Installation
2
Installing the HMX 1050 User Station
Before installing your HMX 1050 user station, refer to the list below to ensure that you have all the
items necessary for installation.
NOTE: For installation of the HMX Manager, see the HMX Manager Installer/User Guide.
Needed to install the HMX 1050 user station
• HMIQDI transmitter (ordered separately)
• External power supply for the HMX 1050 user station
• IEC power cord
• HMX 1050 User Station Quick Installation Guide
• Three-wire serial cable or null modem cable (not supplied)
9
Needed for non-standard installations
• To connect a VGA monitor to the HMX 1050 user station: a DVI to VGA adaptor (not
supplied)
• To connect the HMIQDI transmitter to a remote workstation that has VGA video output: a
VGA to DVI-I adaptor (not supplied)
• To connect the HMIQDI transmitter to a remote workstation that has DVI-D video output: a
DVI-D to DVI-I adaptor (not supplied)
• If the remote workstation is unable to supply sufficient power to support the HMIQDI
transmitter: an optional power supply, available from Avocent
Mounting option
The HMX 1050 user station mounts to the rear of a flat panel monitor via a mounting plate
accessory.
NOTE: Mounting accessories for user station and transmitters are ordered separately. Contact Avocent for more
information.
10 HMX Extender System Installer/User Guide
1
2
3
Installation options
CAUTION:To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
HMX 1050 user station by unplugging the power supply from the electrical outlet. To reduce the risk of electric
shock or damage to your equipment, turn on the remote workstation and the HMX 1050 user station in the order
described in the following procedures.
You can install the HMX system with the HMX 1050 user station either by a point-to-point or
networked configuration.
Point-to-point installation
In a point-to-point configuration, no administrator setup of the HMIQDI transmitter or the HMX
1050 user station is required. This enables you to install the system quickly, directly out-of-the-box.
However, in the point-to-point configuration, you can install only one HMIQDI transmitter and
HMX 1050 user station pair on a subnet, and both must be on the same subnet.
Figure 2.1: Point-to-Point Installation (HMX 1050 User Station)
Table 2.1: Figure 2.1 Descriptions
Number Description
1 HMIQDI Transmitter
2 Remote Workstation
3 HMX 1050 User
Station
To connect the HMIQDI transmitter:
Before connecting the HMIQDI transmitter to the remote workstation, ensure that the resolution
and the refresh rate of the remote workstation are supported by the HMX 1050 user station. Set the
screen resolution and refresh rate of the remote workstation. Unsupported settings will cause blank
video at the user station.
Chapter 2: Installation 11
NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates.
1. Turn off the remote workstation.
2. The HMIQDI transmitter has two USB connectors. Connect each of these connectors to a
corresponding USB port on the remote workstation.
3. Connect the video connector on the HMIQDI transmitter to the appropriately labeled port on
the workstation.
NOTE: A VGA-only workstation can be connected to the HMIQDI transmitter using a VGA to DVI-I adaptor. You
must configure the HMIQDI transmitter video settings for VGA through the serial menu.
4. Connect the HMIQDI transmitter’s audio and microphone connectors to the appropriately
labeled ports on the back of the workstation.
NOTE: For CD-quality audio, you must configure the HMIQDI transmitter and the user station using the serial
menu.
5. Connect one end of the UTP cable to the HMIQDI transmitter’s RJ-45 connector and turn on
the workstation.
6. Route the other end of the UTP cable to the location you have chosen for the HMX 1050 user
station. If necessary, you can extend the UTP cable via junctions or a hub (subject to normal
Ethernet cabling practices).
12 HMX Extender System Installer/User Guide
3
1
2
4
2
Figure 2.2: HMIQDI Transmitter
Table 2.2: Figure 2.2 Descriptions
Number Type of Connector
1 USB
2 Video
3 Mic
4 Line-out
To connect the HMX 1050 user station:
1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately
labeled ports on the back of the HMX 1050 user station.
2. Connect the UTP cable to the RJ-45 port on the back of the HMX 1050 user station.
Chapter 2: Installation 13
1
2
3
4
5
6
7
8
9
3. Turn on the HMX 1050 user station. A connection will be automatically established with the
remote workstation.
NOTE: VGA monitors can be connected to the HMX 1050 user station by using a DVI-I to VGA adaptor.
Figure 2.3: HMX 1050 User Station and HMIQDI Transmitter Installation
Table 2.3: Figure 2.3 Descriptions
Number Description
1 HMX 1050 User Station
2 Microphone Port
3 Speaker Port
4 External Power Supply
5 PS/2 Ports
6 Serial Port
7 Remote Workstation
14 HMX Extender System Installer/User Guide
Table 2.3: Figure 2.3 Descriptions (Continued)
Number Description
8 Local Peripherals
(attached via USB)
9 HMIQDI Transmitter
Connecting power
The HMX 1050 user station features an external power supply. A DC power jack is located on the
rear of the HMX 1050 user station.
NOTE: Use only the power supply provided by Avocent.
To connect power to the HMX 1050 user station:
1. Plug the external power supply’s 2.5 mm connector into the DC power jack on the rear of the
HMX 1050 user station.
2. Connect the detachable IEC power cord to the power supply.
3. Plug the IEC power cord into an appropriate wall outlet.
Networked installation
The following instructions will enable you to install your HMX 1050 user station and HMIQDI
transmitter in a networked configuration. In this installation, multiple HMIQDI transmitters and
HMX 1050 user stations are attached via the same Ethernet network. In this case, it is important for
each unit to be configured with a unique IP address.
NOTE: In Desktop and Extender Modes, the HMX 1050 user station and HMIQDI transmitter can obtain their IP
address data from a DHCP server.
HMIQDI transmitters and HMX 1050 user stations may be configured for use on a single subnet or
for use across routers. Use of routers, however, will cause a slight increase in end-to-end latencies,
which may not be acceptable for all applications.
Figure 2.4: Networked Installation
2
4
1
3
5
Table 2.4: Figure 2.4 Descriptions
Number Description
Chapter 2: Installation 15
1 Remote Workstation
2 HMIQDI Transmitter
3 IP Network
4 HMX 1050 User Station
5 UTP Cable
The HMX 1050 user station has been preconfigured with factory-default network settings. If you
install only one HMX 1050 user station and one HMIQDI transmitter on a subnet, you do not need
to change these default network settings. If you install multiple units on the same subnet, you will
need to assign a unique IP address to each unit or configure them for DHCP. This can be done via
the serial port and must be carried out before displaying multiple devices on the same network. See
Chapter 3 for more information.
NOTE: The DHCP server must be configured to assign IP addresses to the user station that do not expire. Do
not change the mode to DHCP unless the equipment is connected to a DHCP server.
16 HMX Extender System Installer/User Guide
Table 2.5: HMX System Default Network Settings (HMX 1050 User Station)
Component IP Address Typ e
Default
Gateway
Subnet Mask
HMX 1050 User
Station
HMIQDI
Transmitter
192.168.13.1 Static 0.0.0.0 255.255.255.0
192.168.13.2 Static 0.0.0.0 255.255.255.0
To install the HMX system on a network with the HMX 1050 user station:
1. With the HMIQDI transmitter already connected to the remote workstation, connect it to the
LAN via the unit's RJ-45 connector.
2. Connect the HMX 1050 user station to the peripherals. Use UTP cable to connect the HMX
1050 user station to the Ethernet network via the RJ-45 connector on the rear of the HMX 1050
user station.
3. Turn on the HMX 1050 user station. A connection will be automatically established with the
remote workstation.
4. Use the serial menu to reconfigure the network settings for the HMIQDI transmitter.
NOTE: If the HMX 1050 user station and HMIQDI transmitter are to be located on different subnets, configure
their network settings before you connect to the network.
NOTE: If there are already HMIQDI transmitter and HMX 1050 user station pairs operating on the subnet,
configure network settings of new HMIQDI transmitter and HMX 1050 user station pairs before connecting them
to the network.
5. Use the serial menu to reconfigure the network settings for the HMX 1050 user station.
6. Repeat this procedure for each HMIQDI transmitter and HMX 1050 user station pair you wish
to install on the network.
To install the HMX system on a network in Desktop Mode:
1. Ensure that each HMIQDI transmitter and HMX 1050 user station has a unique IP address.
2. Using the HMX Manager, locate and add the units to the HMX Manager database. For
information on how to do this, refer to the HMX Manager Installer/User Guide.
Chapter 2: Installation 17
Installing the HMX 1070 and HMX 2050 User Stations
Before installing your HMX 1070 or HMX 2050 user station, refer to the list below to ensure that
you have all the items necessary for installation.
Needed to install the HMX 1070 or HMX 2050 user station
• Two external power supplies
• Two IEC power cords
• Applicable Quick Installation Guide
• KVM cable
• UTP cable (not supplied)
• Three-wire serial cable or null modem cable (not supplied)
Needed for non-standard installations (HMX 2050 user station only)
To connect a VGA monitor to the user station, a DVI to VGA adaptor is required (not supplied).
Mounting option
The user station mounts to the rear of a flat panel monitor via a mounting plate accessory.
NOTE: Mounting accessories for user station and transmitters are ordered separately. Contact Avocent for more
information.
Installation options
CAUTION:To reduce the risk of electric shock or damage to your equipment, disconnect the power from the
HMX 2050 or HMX 1070 user station by unplugging the power supply from the electrical outlet. To reduce the risk
of electric shock or damage to your equipment, turn on the remote workstation and the HMX 2050 or HMX 1070
user station and HMIQDHDD or HMIQSHDI transmitter in the order described in the following procedures.
You can install the HMX system with the HMX 1070 or HMX 2050 user station either by a pointto-point or networked configuration.
Point-to-point installation HMX 1070 and HMX 2050 user station
In a point-to-point configuration, no administrator setup of the transmitter or the user station is
required. This enables you to install the system quickly, directly out-of-the-box. However, if you
choose the point-to-point configuration, you can install only one transmitter and user station pair on
a subnet, and both must be on the same subnet.
18 HMX Extender System Installer/User Guide
2
1
3
Figure 2.5: Point-to-Point Installation (HMX 2050 User Station)
Table 2.6: Figure 2.5 Descriptions
Number Description
1 Remote Workstation
2 HMIQDHDD
Transmitter
3 HMX 2050 User
Station
To connect the HMIQSHDI or HMIQDHDD transmitter:
Before connecting the HMIQSHDI or HMIQDHDD transmitter to the remote workstation, ensure
that the resolution and the refresh rate of the remote workstation are supported by the user station.
Set the screen resolution and refresh rate of the remote workstation. Unsupported settings will
cause blank video at the user station.
NOTE: Please see Appendix A for information on supported resolutions and refresh rates.
1. Turn off the remote workstation.
2. Connect the USB connector on the transmitter to the corresponding USB port on the
workstation.
Chapter 2: Installation 19
1
2
3
3. Connect the video connector and audio connector on the HMIQSHDI or HMIQDHDD
transmitter to the appropriately labeled ports on the back of the workstation.
NOTE: For CD-quality audio, you must configure the transmitter and the user station using the serial menu.
4. Connect one end of the UTP cable to the transmitter’s RJ-45 connector and turn on the
workstation.
5. Route the other end of the UTP cable to the location you have chosen for the user station. If
necessary, you can extend the UTP cable via junctions or a hub (subject to normal Ethernet
cabling practices).
Figure 2.6: HMIQDHDD Transmitter Shown
Table 2.7: Figure 2.6 Descriptions
Number Description
1 USB
2 Video
3 Line-out
NOTE: The HMIQSHDI transmitter features one DVI-D connector and one VGA connector.
To connect the HMX 1070 or HMX 2050 user station:
1. Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately
labeled ports on the back of the user station.
2. Connect the UTP cable to the RJ-45 port on the back of the user station.
20 HMX Extender System Installer/User Guide
5
4
2
3
1
6
Figure 2.7: HMX 2050 User Station and HMIQDHDD Transmitter Installation Shown
Table 2.8: Figure 2.7 Descriptions
Number Description
1 Speakers
2 External Power
3 Serial Port
4 Remote Workstation
5 HMIQDHDD
6 Local Peripherals
Supply
Transmitter
attached via USB
Connecting power
The HMX 1070 and HMX 2050 user stations and associated transmitters feature an external power
supply. A DC power jack is located on the rear of each.
NOTE: Use only the power supply provided by Avocent.
To connect power to the user station and transmitter:
1. Plug the external power supply’s 2.5mm connector into the DC power jack on the rear of the
user station and transmitters.
2. Connect the detachable IEC power cord to the power supply.
3. Plug the IEC power cord into an appropriate wall outlet.
Networked installation
The following instructions will enable you to install your user station and transmitter in a
networked configuration. In this installation, multiple transmitters and user stations are attached via
the same Ethernet network. In this case, it is important for each unit to be configured with a unique
IP address.
NOTE: In Desktop and Extender modes, the HMX 1070 and HMX 2050 user station and HMIQSHDI and
HMIQDHDD transmitter can obtain their IP address data from a DHCP server.
Transmitters and user stations may be configured for use on a single subnet or for use across
routers. Use of routers, however, will cause a slight increase in end-to-end latencies, which may not
be acceptable for all applications.
Chapter 2: Installation 21
22 HMX Extender System Installer/User Guide
1
3
4
2
5
Figure 2.8: Networked Installation
Table 2.9: Figure 2.8 Descriptions
Number Description
1 HMIQDHDD
2 Remote Workstation
3 IP Network
4 UTP Cable
5 HMX 2050 User
The HMX 1070 and HMX 2050 user stations have been preconfigured with factory-default
network settings. If you install only one user station and one associated transmitter on a subnet, you
do not need to change these default network settings. If you install multiple units on the same
subnet, you will need to assign a unique IP address to each unit or configure them for DHCP. This
can be done via the serial port and must be carried out before displaying multiple devices on the
same network.
NOTE: The DHCP server must be configured to assign IP addresses to the user station that do not expire. Do
not change the mode to DHCP unless the equipment is connected to a DHCP server.
Transmitter
Station
Table 2.10: HMX System Default Network Settings (HMX 2050 User Station)
Default
Component IP Address Typ e
Gateway
Subnet Mask
Chapter 2: Installation 23
HMX 2050 User
Station
HMIQDHDD
Transmitter
192.168.13.1 Static 0.0.0.0 255.255.255.0
192.168.13.2 Static 0.0.0.0 255.255.255.0
To install the HMX 1070 or HMX 2050 user station and associated transmitter on a
network:
1. Connect the transmitter to the remote workstation. Connect one end of the UTP cable to the
transmitter’s RJ-45 connector. Connect the other end of the UTP cable to the Ethernet network.
2. Connect the user station to the peripherals. Use a length of UTP cable to connect the user
station to the Ethernet network via the RJ-45 connector on the rear of the user station.
3. Turn on the user station. A connection will be automatically established with the remote
workstation.
4. Use the serial menu to reconfigure the network settings for the transmitter.
NOTE: If the user station and associated transmitter are to be located on different subnets, configure their
network settings before you connect to the network.
NOTE: If there are already transmitters and user stations operating on the subnet, configure network settings of
the new transmitter and user station pair before connecting them to the network.
5. Use the serial menu to reconfigure the network settings for the user station.
6. Repeat this procedure for each transmitter and user station pair you wish to install on the
network.
To install the HMX system on a network in Desktop Mode:
1. Ensure that each transmitter and user station has a unique IP address.
2. Using the HMX Manager, locate and add the units to the HMX Manager database. For
information on how to do this, refer to the HMX Manager Installer/User Guide.
24 HMX Extender System Installer/User Guide
CHAPTER
Operations
3
Overview
Operating a workstation through the HMX system is no different than working directly connected
to your workstation. All peripherals operate as if directly connected, even though the workstation is
located at a distance.
While the HMX system default settings will work in most environments, you may configure the
settings to better fit your installation via the serial menu. You can also upgrade the HMX system
via the serial menu. See
LED identification
Front panel
25
Flash Upgrading your HMX System on page 45 for more information.
There are two blue LEDs on the front panel of an HMX user station. The PWR LED will light up
when the user station is turned on. The ACTIVE LED will blink slowly until the user station
establishes a connection with the transmitter. When a connection is established between the user
station and transmitter, the ACTIVE LED will stop blinking and will remain lit.
Rear panel
Two LEDs are built into the RJ-45 connectors on the user station and transmitter.
26 HMX Extender System Installer/User Guide
Table 3.1: RJ-45 Connector LEDs
LED Indication Meaning
LED 1 Green static Linked at 1 Gbps
Green flashing Linked at 100 Mbps
Green off No Link
LED 2 Yello w s t a t i c Linked but no activity
Yellow flashing Transmit/receive activity
Accessing the System
Depending on your configuration, turning on an HMX user station will automatically initiate a
connection with the remote workstation or display a user login. Once you are connected, a series of
messages will be displayed on the screen to inform you of the progress of the connection. You will
be able to interact with the remote workstation as if it were located at your desk.
NOTE: If the remote workstation has been turned off, the HMX user station cannot establish a connection.
OSD functions
The HMX user station incorporates an OSD that allows you to view information about the
configuration of your system in Desktop Mode or Extender Mode. If you are in Extender Mode, or
in Desktop Mode as an administrator or a user with configuration rights, the OSD also allows for
setting network parameters such as the IP address.
Displaying system information using the OSD
The OSD enables you to display the firmware release of the user station and the transmitter. For
optimum performance, keep your firmware current. The OSD also enables you to view the IP
address and MAC address of both the HMX user station and transmitter.
Chapter 3: Operations 27
To display system information:
1. Press Print Screen and select the User tab to display user information for your HMX user
station.
Figure 3.1: User Dialog Box (Matrix Mode)
2. If the user has access to a list of target computers, the Target dialog box will appear when the
Ta rge t tab is selected. The Target dialog box displays a list of target computers to which the
user has access.
Figure 3.2: Target Dialog Box
28 HMX Extender System Installer/User Guide
3. Click the Info tab to view system information for your user station and transmitter.
4. Click the Rcvr radio button to view the system information for your user station.
Figure 3.3: User Station Connected to Transmitter
-or-
Click the Trans radio button to view the system information for your transmitter.
NOTE: If there is no transmitter connected, the Trans radio button option will display as No Target.
To initiate a connection with a remote computer in Extender Mode:
1. Press Print Screen.
2. Enter the Login Name and Password, ensuring that the appropriate keyboard has been selected.
3. Click the OK button. If the user has access to only one target computer, the login progress
message will then appear and a connection will be established.
Figure 3.4: Login Screen
4. If the user has access to more than one target computer, then the list of target computers is
presented.
5. Click the Connect button to establish a connection.
Configuring networking parameters using the OSD
If you are in Extender Mode, or in Desktop Mode as an administrator or a user with configuration
rights, the OSD enables you to set the IP address, Netmask and Default gateway for the user station
and the transmitter that is connected.
To change networking information for the user station and transmitter:
1. Press Print Screen and select the Net tab to configure network parameters for your HMX user
station or transmitter.
Chapter 3: Operations 29
Figure 3.5: Network Config Menu (Receiver)
2. To change the user station network configuration, select Rcvr from the Network Config menu
and fill out the desired information.
- or -
To change the transmitter network configuration, select Trans from the Network Config menu
and fill out the desired information.
3. Click Apply to save the changes.
Setting the OSD timeout
The amount of time the OSD is displayed on the monitor is configurable.
30 HMX Extender System Installer/User Guide
To change the OSD Timeout:
1. Press Print Screen and select the CFG tab.
Figure 3.6: Configuration Menu (OSD Timeout and Auto Logout)
2. Enter the desired amount of time for the OSD to be displayed.
3. Click Apply to save the changes.
Setting the Auto Logout time-out
If there is no keyboard or mouse activity for an amount of time greater than the value set in the
Auto Logout time-out, the user station will automatically disconnect from the transmitter and log
off from the HMX Manager.
To change the Auto Logout time-out:
1. Press Print Screen and select the CFG tab (see Figure 3.6).
2. Enter the desired amount of time for the Auto Logout time-out.
3. Click Apply to save the changes.
Inititating a remote connection (Matrix Mode)
To initiate a connection with a remote computer in Matrix Mode:
1. Press Print Screen.
2. Enter the Login Name and Password, ensuring that the appropriate keyboard has been selected.
3. Click the OK button to accept the changes.
4. In Matrix Mode, the Target window displays.
5. Select the remote computer to which you wish to connect and click Connect.
NOTE: Once a remote computer has been selected, Matrix Mode denies access to any other user.
Access through Auto-Login Mode
Using the HMX Manager, an administrator can enable Auto-Login Mode. Once this step is
complete, the HMX user station is reset by the HMX Manager and it attempts to connect to the
specified transmitter. A login progress message will be seen at this point.
NOTE: The OSD will clear after a defined period of inactivity. To reactivate the OSD, enter a valid hotkey
sequence.
To display system information in Extender Mode:
1. Press Print Screen. In Extender Mode, the Info tab displays user information for your HMX
user station by default.
Chapter 3: Operations 31
Figure 3.7: HMX User Station Connected to Transmitter
2. Click the Rcvr radio button to view system information for your HMX user station.
-or-
Click the Trans radio button to view the system information for your transmitter.
NOTE: If there is no transmitter connected, the Trans radio button option will display as No Target.
32 HMX Extender System Installer/User Guide
To close the OSD:
Press ESC or use the mouse to click the X button on the top right-hand corner of the OSD.
The Serial Menu
The HMX user station incorporates a serial menu that allows you to:
• Configure network settings for the HMX user station
• Configure network settings for the transmitter
• Set or change passwords
• Upgrade firmware for the HMX user station and transmitter
• Reset to factory defaults
• Set a session time-out value
• Change the audio performance settings
• Configure the transmitter for normal aspect or wide screen resolutions
Accessing the serial menu
You can access the serial menu via the serial port on the back of the HMX user station. All terminal
commands are executed through a terminal or computer running HyperTerminal
®
emulation software
or equivalent. By default, two passwords are required to access the HMX user station via the
transmitter. One password controls access to the user station, the other password controls access to
the transmitter. In both cases, the default password is
password.
Items needed to access the serial menu
• Networked workstation with a serial port
• Null-modem serial cable (male DB9) or three-wire serial cable
• HyperTerminal emulation software or equivalent
NOTE: When utilizing the serial menu screens, the HMX user station is sometimes referred to as the receiver.
To access the serial menu:
1. Connect one end of the serial cable to the serial port on the back of the HMX user station.
2. Connect the other end of the serial cable to the serial port of your computer.
3. Launch HyperTerminal.
4. Within the COM1 Properties Port Settings tab, configure the HyperTerminal session for 57600
bits per second, 8 data bits, no parity, 1 stop bit and no flow control.
NOTE: Software (XON/XOFF) flow control is supported. However, it should not be used when using XMODEM.
5. Confirm the HyperTerminal settings and click OK.
6. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed.
7. Select the Receiver or Transmitter Menu by pressing 1 or 2 and pressing Enter. You will be
prompted to enter a password.
8. Type the password and press Enter.
NOTE: If there is no transmitter connected to the HMX user station, an error message will display and you will be
returned to the Appliance Selection Menu.
Navigating the serial menu
To navigate through the serial menu, type the number or letter that corresponds to the option you
wish to choose and press
Enter. This action will bring you to a sub-menu or screen where you can
make configuration changes. To exit a menu or screen and to confirm any configuration changes
you have made, type
0 (zero) and press Enter.
Configuring Network Settings
Each HMX system component is shipped with default network settings preconfigured. You can
change the default values using the serial menu.
NOTE: IP address data can be obtained by DHCP or can be set to Static (default).
NOTE: It is recommended that you configure the network settings for the transmitter before you configure the
network settings for the HMX user station.
Chapter 3: Operations 33
To configure network settings for the transmitter:
1. Press Enter to display the serial menu. The Appliance Selection Menu displays.
2. Press 2 to access the Transmitter Menu. If the password option is enabled, you will be
prompted for a password.
3. Type the password and press Enter. The Transmitter Main Menu will appear.
Figure 3.8: Transmitter Main Menu
34 HMX Extender System Installer/User Guide
NOTE: The Reset Appliance option in the Transmitter Main Menu applies only to network settings.
4. Press 1 to select the Network Configuration option and press Enter.
Figure 3.9: Network Configuration Menu
5. Press 1 to select the Transmitter Network Config option and press Enter.
Figure 3.10: Transmitter Network Configuration Menu
6. Press 1 to select the Transmitter IP Address option and press Enter.
7. Type a valid IP address and press Enter.
8. Press 2 to select the Transmitter Netmask option and press Enter.
9. Type a valid Transmitter Netmask. Press Enter to return to the Transmitter Network
Configuration Menu.
10. Press 3 to select the Transmitter Default Gateway option and press Enter.
11. Type a valid Transmitter Default Gateway and press Enter.
12. Type 0 (zero) and press Enter to exit and apply changes, or to return to the Network
Configuration Menu. If you made a mistake and do not wish to save the changes you made to
the network settings, type
C and press Enter.
Chapter 3: Operations 35
13. A system message will appear that states Connection to the Transmitter is lost. You will be
automatically returned to the Appliance Selection Menu screen.
To configure network settings for the user station:
1. Press option 1 to access the Receiver Menu and press Enter. If the password option is enabled,
you will be prompted for a password.
2. Type the password and press Enter. The Receiver Main Menu will appear.
Figure 3.11: Receiver Main Menu
NOTE: The Network Configuration Menu is different for the Extender and Desktop modes.
To access the Network Configuration Menu in Extender Mode:
1. Press 1 to select the Network Configuration option and press Enter. The Network
Configuration Menu (Extender Mode) appears.
Figure 3.12: Network Configuration Menu (Extender Mode)
36 HMX Extender System Installer/User Guide
2. Press 2 to select the Transmitter IP Config option and press Enter. The old Transmitter IP
Address is displayed beside menu option 1.
Figure 3.13: Transmitter Configuration Menu on the HMX User Station
3. Press 1 to select the Transmitter IP Address option and press Enter. Type the new IP address
for the transmitter and then press
4. Type 0 (zero) and press Enter to return to the Network Configuration Menu. If you made a
mistake and do not wish to save the changes you made to the network settings type
Enter.
Enter.
C and press
The HMX user station will now automatically reset to apply the new network configuration. You
will be automatically returned to the Appliance Selection Menu screen. The connection to the
transmitter will be automatically restored.
To access the Network Configuration Menu in Desktop Mode:
1. Press 6 to select Appliance Mode in the Receiver Main Menu and press Enter. The Appliance
Mode Menu will appear.
2. Press 2 to select the Desktop Mode and press Enter.
3. To confirm your changes and apply those settings, type 0 (zero) and press Enter. You are now
in Desktop Mode.
Chapter 3: Operations 37
Figure 3.14: Appliance Mode Menu
4. Press Enter to activate the serial menu. The Appliance Selection Menu displays.
5. Press 1 to access the Receiver Menu. If the password option is enabled, you will be prompted
for a password.
6. Type the password and press Enter. The Receiver Main Menu (Desktop Mode) will appear.
7. Press 1 to select the Network Configuration option and press Enter.
Figure 3.15: Network Configuration Menu (Desktop Mode)
To configure the network settings for the user station:
1. Press 1 to select the Receiver Network Config option in the Network Configuration Menu (in
either Extender or Desktop Mode) and press
Enter.
38 HMX Extender System Installer/User Guide
NOTE: The Receiver Network Configuration Menu is identical in both Extender and Desktop modes.
Figure 3.16: Receiver Network Configuration Menu (Extender and Desktop Mode)
NOTE: The reset option in the Receiver Network Configuration Menu applies only to network settings.
2. Press 1 to select the Receiver IP Address option and press Enter.
3. Type a valid IP address and press Enter.
4. Press 2 to select the Receiver Netmask option and press Enter.
5. Type a valid Receiver Netmask and press Enter.
6. Press 3 to select the Receiver Default Gateway option and press Enter.
7. Type a valid Receiver Default Gateway and press Enter.
8. Press 5 to select the Static/DHCP Network Configuration option to toggle between Static and
DHCP mode. Press
Enter.
9. Press 6 to select the Network Speed option to toggle between Auto-Negotiate mode (option 1)
or 100Base TX full duplex mode (option 2).
Chapter 3: Operations 39
Figure 3.17: Network Speed Menu
10. Type 0 (zero) and press Enter to exit and apply changes, or to return to the Network
Configuration Menu. If you made a mistake and do not wish to save the changes you made to
the network settings, type
NOTE: Changes to network configurations are applied only after you exit the Network Configuration Menu.
C and press Enter.
The HMX user station will now automatically reset to apply the new network configuration. During
reset, the HMX user station will drop its connection to the transmitter. You will be returned to the
Appliance Selection Menu screen. The connection will be restored.
NOTE: The currently selected network speed, Auto-Negotiate, is marked with an asterisk.
To access the HMX Manager IP Configuration Menu:
1. Press 6 to select the Appliance Mode option in the Receiver Main Menu and press Enter.
2. Select number 2 for Desktop Mode and press Enter. You are now in Desktop Mode.
3. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled,
you will be prompted for a password.
4. Type the password and press Enter.
5. Select number 1 for Network Configuration and press Enter. The Network Configuration
Menu (Desktop Mode) will appear.
6. Press 2 to select the Management Appliance IP Configuration Menu in the Network
Configuration Menu (Desktop Mode) and press
Enter.
40 HMX Extender System Installer/User Guide
7. Press 1 to select Management Appliance IP Address.
Figure 3.18: HMX Manager IP Configuration Menu
8. Type a valid IP address and press Enter.
9. Type 0 (zero) and press Enter to return to the Network Configuration Menu.
10. Type 0 (zero) and press Enter to return to the Main Menu.
- or If you do not want to save changes made in the Management Appliance IP Configuration
Menu, Type
C (or cancel) and return to the Main Menu.
Detecting a transmitter IP address
In the event that you forget the IP address of a transmitter, you can use the serial menu to detect the
IP address of a transmitter that is connected to the HMX user station.
NOTE: This can only be done if the transmitter has been assigned a static IP address.
To detect the IP address of a connected transmitter:
1. Turn off the transmitter and directly connect it to the user station.
NOTE: If the transmitter receives its power from an external power supply, disconnect the transmitter from that
external power supply.
Chapter 3: Operations 41
2. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled,
you will be prompted for a password
Figure 3.19: Receiver Main Menu
.
3. Press 1 to select Network Configuration and press Enter. The Network Configuration Menu
will appear.
Figure 3.20: Network Configuration Menu
42 HMX Extender System Installer/User Guide
4. Press 2 to select Transmitter IP Config and press Enter. The Transmitter IP Config menu will
appear. The old Transmitter IP Address is displayed beside menu option 1
Figure 3.21: Transmitter IP Configuration Menu on the HMX User Station
NOTE: This screen is available only in Extender Mode.
5. Press 3 to select Detect Transmitter Address and press Enter.
6. Turn on the transmitter.
7. The HMX user station will detect and save the IP address of the connected transmitter. The
Transmitter IP Configuration Menu will refresh, and the current IP address of the connected
Transmitter will be displayed beside menu option 1.
8. To save your changes and exit the menu, type 0 (zero) and press Enter.
.
Authentication
Authentication for the HMX user station
You can change the password settings for the HMX user station through the serial menu via the
Receiver Security Configuration Menu.
To access the Receiver Security Configuration Menu:
1. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed.
2. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled,
you will be prompted for a password.
Chapter 3: Operations 43
3. Press 2 to select the Security Configuration option and press Enter.
Figure 3.22: The Receiver Security Configuration Menu
NOTE: Press 1 to select Console password and press Enter to enable or disable a console password.
To change the user station password:
1. Press 2 to select Change console password and press Enter. You will be prompted to enter your
current password.
2. Type your current password and press Enter. You will be prompted to enter the new password.
3. Type the new password and press Enter.
NOTE: Each password must consist of ASCII characters and contain between 6 and 64 characters.
4. Confirm the new password. If successful, you will see a message stating that the password has
been changed.
5. Press Enter.
6. To save your changes and exit the menu, type 0 (zero) and press Enter.
To reset your user station password:
If you lose your user station password, you can reset the system to the default password with the
help of Avocent Technical Support.
1. From the serial menu, press 1 to access the Receiver Menu (if you lose your transmitter
password, press 2 and continue with the following steps). Press
Enter.
2. You will be prompted to enter your current password.
3. Type ?????? (six question marks) and press Enter. The serial menu will generate a code and
display it to you. The code is a 16 character hex sequence. The serial menu will also prompt
you to enter a Key.
4. Contact Avocent Technical Support to obtain the Key.
44 HMX Extender System Installer/User Guide
5. In the serial menu at the Key prompt, type the new 16 character hex sequence provided by
Avocent Technical Support. Press
6. The default password is now active.
Authentication for the transmitter
You can change the password settings for the transmitter through the serial menu using the
Transmitter Security Configuration Menu.
To access the Transmitter Security Configuration Menu:
1. Press Enter to display the serial menu.
2. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is
enabled, you will be prompted for a password.
Enter.
Figure 3.23: Transmitter Security Configuration Menu
To disable or enable the transmitter password:
NOTE: From the security Configuration menu, press 1 to enable or disable the password.
To change the transmitter password:
1. Press 2 to access the Change Console password menu on the Security Configuration Menu and
press
Enter. You will be prompted to enter your current password.
2. Type your current password and press Enter. You will be prompted to enter the new password.
3. Type the new password and press Enter.
NOTE: Each password must consist of ASCII characters and contain between 6 and 64 characters.
4. Confirm the new password. If successful, you will see a message stating that the password has
been changed.
5. Press Enter.
6. To confirm the new password and exit the screen, type 0 (zero) and press Enter.
Flash Upgrading your HMX System
You can Flash upgrade your HMX user station and transmitter using either XMODEM or HTTP.
The HMX user station and transmitter are upgraded separately using individual upgrade files
available from Avocent. For optimum system performance keep your firmware versions current.
NOTE: Do not use software (XON/XOFF) flow control when using XMODEM.
NOTE: It is recommended that you Flash upgrade the transmitter before you Flash upgrade the HMX user
station. Transmitters and user stations should have the same version for guaranteed operation.
To Flash upgrade your transmitter using XMODEM:
1. Download the transmitter upgrade file from Avocent.
2. From the serial menu, press 2 to access the Transmitter Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
3. Press 5 to access the Firmware Management Menu and press Enter.
Chapter 3: Operations 45
Figure 3.24: Transmitter Firmware Management Menu
4. Press 1 to select the Transmitter Flash upgrade via XMODEM menu. Press Enter.
5. Specify the location of the upgrade file and initiate the file transfer.
6. When the transfer has completed, a message will display stating Firmware update successful.
Resetting Appliance. During reset the transmitter will drop the connection to the HMX user
station. A second system message will appear that states: Connection to the transmitter is lost.
You will be automatically returned to the Appliance Selection Menu screen.
NOTE: If the transmitter determines that the upgrade file is invalid, the transmitter cancels the upgrade and
maintains the previous firmware version. A message displays indicating that the upgrade has failed.
To Flash upgrade your transmitter using HTTP:
1. Download the Transmitter upgrade file from Avocent.
46 HMX Extender System Installer/User Guide
2. Press Enter to display the serial menu.
3. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is
enabled, you will be prompted for a password.
4. Press 5 to access the Firmware Management Menu.
5. Press 2 to select Transmitter Flash upgrade via HTTP and press Enter. You will be prompted
to enter the URL for the upgrade file.
6. Enter the URL for the upgrade file using the following syntax:
http://<server ip address>[:server port]/<upgrade file path>
For example:
http://192.168.13.3:8080/TX.dld
NOTE: If the server is set up on standard port 80, the port information can be omitted.
7. To initiate the file transfer, press Enter. The connection to the transmitter will be dropped.
8. When the transfer has completed, a message will display stating Firmware update successful.
Resetting Appliance. During reset the transmitter will drop the connection to the HMX user
station. A second system message will appear that states: Connection to the Transmitter is lost.
You will be automatically returned to the Appliance Selection Menu screen.
NOTE: If the transmitter determines that the upgrade file is invalid, the transmitter cancels the upgrade and
maintains the previous firmware version. A message displays indicating that the upgrade has failed.
To Flash upgrade your HMX user station using XMODEM:
NOTE: Youshould Flash upgrade the transmitter before you Flash upgrade the HMX user station.
1. Download the HMX user station upgrade file from Avocent.
2. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
3. Press 5 to access the Firmware Management Menu and press Enter.
Figure 3.25: Receiver Firmware Management Menu
Chapter 3: Operations 47
4. Press 1 to select Receiver Flash upgrade via XMODEM and press Enter. The connection to the
transmitter will be dropped.
5. Specify the location of the upgrade file and initiate the file transfer.
6. When the transfer has completed, a message will display stating Firmware update successful.
Resetting Appliance.The connection to the HMX user station will be restored.
NOTE: If the HMX user station determines that the upgrade file is invalid, the HMX user station cancels the
upgrade and maintains the previous firmware version. A message will display indicating that the firmware
upgrade has failed.
To Flash upgrade your HMX user station using HTTP:
1. Download the HMX user station upgrade file from Avocent.
2. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
3. Press 5 to access the Firmware Management Menu and press Enter.
4. Press 2 to select Receiver Flash upgrade via HTTP and press Enter. You will be prompted to
enter the URL for the upgrade file.
5. Enter the URL for the upgrade file using the following syntax:
http://<server ip address>[:server port]/<upgrade file path>
For example:
http://192.168.13.3:8080/RX.dld
NOTE: If the server is set up on standard port 80, the port information can be omitted.
6. To initiate the file transfer, press Enter. The connection to the transmitter will be dropped.
7. When the transfer has completed, a message will display stating Firmware update successful.
Resetting Appliance. The connection to the transmitter will be restored.
NOTE: If the HMX user station determines that the upgrade file is invalid, the HMX user station cancels the
upgrade and maintains the previous firmware version. A message will display indicating that the firmware
upgrade has failed.
48 HMX Extender System Installer/User Guide
Restoring Factory Default Settings
The serial menu enables you to easily restore the factory default settings of both the HMX user
station and the transmitter.
NOTE: Restoring factory default settings will also reset network settings. Before restoring factory default
settings, assess whether this is likely to cause conflicts with other devices on the network.
To restore the HMX user station or transmitter factory default settings:
1. From the serial menu, press 1 to access the Receiver Main Menu or press 2 to access the
Transmitter Main Menu and press
prompted for a password.
2. Type the password and press Enter. The Receiver or Transmitter Main Menu will appear.
3. Press 4 to access the Restore Factory Defaults menu and press Enter.
4. Defaults will now automatically reset. You will be automatically returned to the Appliance
Selection Menu.
5. During reset, the HMX user station will drop the connection to the transmitter. When reset is
complete, the HMX user station will restore the connection to the transmitter using the new
settings.
Enter. If the password option is enabled, you will be
Resetting the HMX System
To reset the HMX user station:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. The Receiver Main Menu will appear.
3. Press 5 to access the Reset Appliance Menu and press Enter.
Figure 3.26: Receiver Reset Appliance Menu
4. Press 1 and Enter to access the Receiver Reset menu to initiate the reset. A message will be
displayed on the serial menu that states Resetting appliance. During reset, the connection to the
transmitter is dropped. When the reset is complete, you will be automatically returned to the
Appliance Selection Menu. The connection to the transmitter will be automatically restored.
To reset the transmitter:
1. Press Enter to display the serial menu.
2. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is
enabled, you will be prompted for a password. The Transmitter Main Menu will appear.
3. Press 5 to access the Reset Appliance menu and press Enter. The Reset Appliance Menu will
appear.
4. Press 1 and Enter to access Receiver Reset Menu to initiate the reset. A message will be
displayed on the serial menu that states Resetting appliance. During reset, the transmitter will
drop the connection to the user station. A second system message will appear that states:
Connection to the Transmitter is lost. You will be automatically returned to the Appliance
Selection Menu. The connection will be automatically restored.
Viewing System Information
The serial menu enables you to display the firmware release and details of the HMX user station
and of the transmitter.
Chapter 3: Operations 49
To view HMX user station system information:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 7 to access the Appliance Information menu and press Enter.
Figure 3.27: Appliance Information Menu
3. Press 1 to access the Receiver Appliance Information Menu and press Enter.
NOTE: The term “receiver appliance” is used interchangeably with “user station.”
50 HMX Extender System Installer/User Guide
The Receiver Appliance Information Menu screen contains the following information and all
values are read-only:
• user station name
•EID number
• release version
• application
• boot and FPGA firmware version numbers
• manufacturing part number
Figure 3.28: Receiver Appliance Information Menu
To view transmitter system information:
1. Press Enter to display the serial menu.
2. Press 2 to access the Transmitter Main Menu and press Enter. If the password option is
enabled, you will be prompted for a password.
3. Press 6 to access the Appliance Information Menu and press Enter.
4. Press 1 to access the Transmitter Appliance Information Menu and press Enter. The
Transmitter Appliance Information Menu will appear.
The Transmitter Appliance Information Menu screen contains the following read-only information:
• transmitter name
•EID number
• release version
• application
• boot and FPGA firmware version numbers
• manufacturing part number
Configuring Video Input Settings
The HMX 1050 and HMX 1070 user stations are capable of transmitting either digital (DVI) or
analog video (VGA) from the remote workstation to your monitor. The HMX 2050 user station is
capable of transmitting DVI only from the remote workstation to your analog or digital monitor.
The HMX system will normally operate well when set on its default settings. The HMX 1050 user
station needs the transmitter to be set for the dedicated video type to operate correctly.
NOTE: Video-display problems may occur if video input settings are not configured correctly,
To configure video input settings:
1. From the serial menu, press 2 to access the Transmitter Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 7 to access the Console Settings Menu and press Enter. The Console Settings Menu will
display.
Chapter 3: Operations 51
Figure 3.29: Transmitter Console Settings Menu
NOTE: Under Video Performance, the number 1 signifies lowest quality while 5 signifies highest quality.
52 HMX Extender System Installer/User Guide
3. Press 1 to access the Target Video Menu and press Enter.
Figure 3.30: Transmitter Target Video Menu
4. Press 1 to select DVI Normal and press Enter.
5. Configure video input settings as appropriate.
6. Type 0 (zero) and press Enter to save your changes and exit the menu. The unit resets.
Preferred monitor resolutions (EDID preferred timing)
The HMIQDI and HMIQDHDD transmitters can be configured to prefer certain monitor
resolutions.
To configure preferred monitor resolutions:
1. Press 2 on the serial menu to access the Transmitter Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 7 to access the Console Settings Menu and press Enter. The Console Settings Menu will
display.
3. Press 7 to access the Advanced Video Settings Menu.
Chapter 3: Operations 53
Figure 3.31: Advanced Video Settings Menu
4. Enter the number that represents the port to which you wish to set the EDID preferred timing,
then enter
0 (zero) to Exit/Apply Changes or enter c to Cancel.
Figure 3.32: EDID Settings Menu
5. Enter the number that represents the desired preferred timing, enter 0 (zero) to Exit/Apply
Changes or enter
Session retry settings
The HMX user station is designed to automatically establish a connection between the HMX user
station and the remote workstation. By default, if the HMX user station cannot immediately
establish a connection with the remote workstation it will retry once per second until a connection
is successfully established. You can change the default session retry settings using the serial menu.
To access the Session Retry Menu:
1. Press Enter to display the serial menu.
c to Cancel.
54 HMX Extender System Installer/User Guide
2. Press 1 to access the Receiver Main menu and press Enter. If the password option is enabled,
you will be prompted for a password.
3. Press 8 to access the Console Settings Menu and press Enter.
4. Press 1 to access the Session Retry Menu and press Enter.
Figure 3.33: Session Retry Menu
To change the retry settings:
1. Access the Session Retry Menu via the serial menu as described above.
2. To change the time interval between retry attempts, press 1 to choose the Session Retry
Timeout Seconds option and press
in SS (seconds) format.
3. Type a value between 1 and 60 (inclusive) and press Enter.
4. To confirm your selection and exit the screen, type 0 (zero) and press Enter.
Enter. You will be prompted to enter a new time-out value
Configuring the OSD Hotkey Sequence
To change the hotkey sequence that activates your OSD:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 8 to access the Console Settings Menu. The Console Settings Menu will appear. Your
currently selected OSD hotkey sequence is displayed beside menu item 1.
Chapter 3: Operations 55
NOTE: The layout of the Console Settings Menu is different for the Desktop and Extender modes. In this
example, the screen is in Extender Mode.
Figure 3.34: Receiver Console Settings Menu (Extender Mode)
3. Press 1 to access the OSD Hotkey Menu and press Enter. The OSD Hotkey Menu will appear.
This menu shows you the hotkey sequences that you can choose from. The current hotkey
sequence is indicated by an asterisk symbol (*).
Figure 3.35: OSD Hotkey Menu
4. Type the number that corresponds to the hotkey sequence you wish to apply and press Enter.
56 HMX Extender System Installer/User Guide
5. To confirm your selection and exit the screen, type 0 (zero) and press Enter.
Table 3.2: OSD Hotkey Sequences
Hotkey Sequences
All Print Screen (Default)
Ctrl + Ctrl (L - R) Ctrl + Ctrl (L)
Ctrl + Ctrl (R) Alt + Alt (L - R)
Alt + Alt (L) Alt + Alt (R)
Shift + Shift (L - R) Shift + Shift (L)
Shift + Shift (R) Scroll Lock + Scroll Lock
OSD Inactivity Time-out
By default, the HMX user station is configured to dismiss the OSD after an inactivity period of 10
minutes. To reactivate the OSD, you must enter a valid OSD hotkey sequence.
Using the serial menu, you can disable the OSD time-out or change the time-out period to any
value between zero minutes and 10 hours. Setting the time-out period to zero means that the OSD
will not time out. The maximum time-out period that can be configured is 9 hours and 59 minutes.
NOTE: You can dismiss the OSD at any time by pressing ESC.
To change the OSD time-out period:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password. Press
Console Settings Menu and press
Enter. The current OSD time-out configuration is displayed
8 to access the
beside menu item 2.
Figure 3.36: Receiver Console Settings Menu
Chapter 3: Operations 57
2. Press 2 to access the OSD Inactivity Timer and press Enter.
Figure 3.37: OSD Inactivity Timer Menu
3. Press 2 to choose Inactivity Time and press Enter. You will be prompted to enter a time-out
period in the format hours:minutes (HH:MM). The maximum time-out period you can enter is
9 hours and 59 minutes (09:59).
4. Enter the time-out period and press Enter.
5. To confirm your selection and exit the screen, type 0 (zero) and press Enter.
NOTE: To disable the OSD time-out, choose Disable in the OSD Inactivity Timer Menu.
Audio Performance Settings
You can use this option to modify the audio performance settings or to disable audio support. There
are three settings available: high, medium and off. The high setting provides the best audio
performance and should be used when high network bandwidth is available. The medium setting
should be used if network bandwidth is limited or if the network latency is high. If you choose off,
audio support will be disabled.
NOTE: To ensure that audio operates correctly, configure the user station and the transmitter with identical audio
performance settings.
To change the audio performance setting for the transmitter:
1. From the serial menu, press 2 to access the Transmitter Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 8 to access the Console Settings Menu and press Enter. The current audio performance
setting is displayed beside menu item 3.
58 HMX Extender System Installer/User Guide
3. Press 3 to access the Audio Performance Menu and press Enter. The Audio Performance Menu
shows you the audio settings that you can choose from. The current setting is indicated by an
asterisk symbol (*).
Figure 3.38: Transmitter Audio Performance Menu
4. Type the number that corresponds to the audio setting you wish to apply and press Enter.
5. To confirm your selection and exit the screen, type 0 (zero) and press Enter. The unit resets
after you press
Enter.
To change the audio performance setting for the HMX user station:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 8 to access the Console Settings Menu and press Enter. The current audio performance
setting is displayed beside menu item 4.
3. Press 4 to access the Audio Performance Menu and press Enter. This menu shows you the
audio settings that you can choose from. The current setting is indicated by an asterisk.
Figure 3.39: Receiver Audio Performance Menu
4. Type the number that corresponds to the audio setting you wish to apply and press Enter.
NOTE: If you choose off, audio support will be disabled.
5. To confirm your selection and exit the screen, type 0 (zero) and press Enter. The unit resets
after you press
Enter.
Display power saving mode
By accessing the HMX Manager appliance, you can set and display the power saving mode feature.
To set up the display power saving mode feature:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password. Press
Console Settings Menu and press
2. Press 8 to choose Display Power Saving Mode, then press Enter. The Display Power Saving
Mode Menu will appear.
Chapter 3: Operations 59
8 to access the
Enter. The current Power Saving configuration is displayed.
Figure 3.40: Display Power Saving Mode Menu
3. Enter the number representing the desired mode from the menu.
4. To confirm your selection and exit the screen, type 0 (zero) and press Enter.
Setting the Auto Logout Timeout (Serial Menu)
If there is no keyboard or mouse activity for an amount of time greater than the value set in the
Auto Logout Timeout, the user station will automatically disconnect from the transmitter and log
off from the HMX Manager.
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password. Press
Console Settings Menu and press
menu item 9.
Enter. The current session Auto logout is displayed beside
8 to access the
60 HMX Extender System Installer/User Guide
2. Enter 9 to choose Session Auto logout time, then press Enter. The Session Auto Logout Menu
opens.
Figure 3.41: Session Auto Logout Menu
3. To enable or disable the logout timer, enter 1 to toggle back and forth. The screen will be
refreshed with the new setting.
4. Enter 2 to change the logout timer. You will be prompted to enter a time-out period in the
format hours:minutes (HH:MM). The maximum time-out period you can enter is 9 hours and
59 minutes (09:59).
5. Enter the time-out period then press Enter. To exit the menu apply changes, type 0 (zero) and
press
Enter.
CHAPTER
Share Mode
4
Using Share Mode
Share Mode allows multiple users (up to eight user stations per transmitter) to share the audio and
video of a target computer over the network and arbitrate for control of that computer. Share Mode
is intended for use in either Extender Mode or Desktop Mode. HMX user stations and transmitters
configured for Share Mode and for non-Share Mode can co-exist on the same network.
NOTE: For Share Mode to operate in Desktop Mode, HMX Manager software and HMX user station and
transmitter firmware version equal to or higher than 4.x.x.x is required. The HMX Manager software has to be
upgraded before the HMX user stations and transmitters are upgraded. HMX Manager appliances running
firmware version 4.x.x.x are capable of discovering and upgrading HMX user stations and transmitters running
firmware 3.3.x.x.
61
Your Share Mode capabilities will depend on the firmware version of your HMX user stations and
transmitters.
• If you are running firmware version 4.x.x.x or higher, your HMX user stations, transmitters
and HMX Manager appliances are Share Mode capable. Once the HMX Manager software has
been upgraded to version 4.x.x.x or higher, both Share Mode and non-Share Mode user
stations and transmitters must upgrade to firmware version 4.x.x.x or higher.
• If you are running firmware version 4.x.x.x, only the HMX 1070 user station, HMX 2050 user
station, HMIQSHDI transmitter and HMIQDHDD transmitter are Share Mode capable.
NOTE: If HMX 1050 user stations and transmitters are upgraded to firmware version 4.x.x.x, they can operate in
Private Mode alongside HMX user stations and transmitters operating in Share Mode, but they cannot share.
Using a USB device with Share Mode
Only the first user station connected to a target is allowed to use a vUSB or vMedia device (other
than the keyboard and mouse).
Keyboard and mouse control during Share Mode
Initially, the first user (User A) to log onto a server has keyboard and mouse control. Subsequent
users that log on can access video and audio. However, until User A relinquishes control, no
subsequent users have keyboard and mouse control.
62 HMX Extender System Installer/User Guide
If User A does not move the mouse or type on the keyboard for more than one second, control may
be relinquished. User B can obtain control by typing or moving the mouse.
Audio and video quality
Share Mode does not affect sound or video quality to any connected user.
Configuration
Share Mode can be configured from the HMX Manager, or when in Extender Mode it can be
configured from the serial menu.
Network requirements
Using the HMX extender system in Share Mode requires IGMP protocol version 2 or higher
network capabilities. In addition, all Ethernet switches to which the HMX user stations,
transmitters or HMX Manager appliances are connected must be capable of observing the IGMP
traffic in order to determine which units to communicate with (IGMP snooping). Transmitters in
Share Mode send out multicast IP packets to the Ethernet switch. If the switch used is not capable
of IGMP snooping, the switch will broadcast the packets to every port, causing undesirable results.
Monitor requirements
Each monitor attached to a user station has to be capable of displaying the same resolution and
frequency that all the other monitors in the share group use.
Using Share Mode in Desktop Mode
Share Mode is available to HMX user stations configured for Desktop Mode via the HMX Manager
software.
NOTE: The following procedure assumes that the transmitter connected to the target has been configured for
Share Mode. In Desktop Mode, the transmitter is configured for Share Mode by the HMX Manager software. See
the HMX Manager Installer/User Guide for more information.
To make a Share Mode connection in Desktop Mode:
1. Press Print Screen and select the User tab to display user information for your HMX user
station.
2. Click on the Ta rg et tab.
3. From the list of servers available for connection on the Target tab in the user station’s OSD,
select the server with which a connection is desired.
4. Click Connect.
Figure 4.1: Target Menu
Using Share Mode in Extender Mode
Chapter 4: Share Mode 63
Share Mode will operate with the HMX user stations configured for Extender Mode. In Extender
Mode, normally there would not be an HMX Manager appliance in the system.
Connecting
From a user station, three steps are required to make a Share Mode connection with a Share Mode
enabled transmitter:
NOTE: Is is recommended that the IP address and Share Mode settings of each user station are configured
before adding them to the network.
• Via the serial port of the user station, set the transmitter for Share Mode connection.
• Via the serial port of the user station, set the user station for Share Mode connection.
• On the user station, enter the IP address of the transmitter with which a connection is desired.
To configure this option on the user station, see
NOTE: Repeat the last two steps for each user station that you wish to connect to the transmitter.
Configuring Network Settings on page 33.
Configuring
In order to use Share Mode in Extender Mode, Share Mode must be enabled from both the
transmitter’s serial menu and the user station’s serial menu. Once a transmitter is enabled for Share
Mode, multiple user stations can connect with the transmitter.
64 HMX Extender System Installer/User Guide
To enable Share Mode on the transmitter:
1. From the user station’s serial menu, press 2 to access the Transmitter Main Menu and press
Enter. If the password option is enabled, you will be prompted for a password.
2. Press 7 to access the Console Settings Menu and press Enter. The Console Settings Menu will
display.
Figure 4.2: Transmitter Console Settings Menu
3. Press 8 to access the Share Mode menu.
4. To enable or disable Share Mode, select option 1 and toggle back and forth.
5. Press 0 (zero) to exit and apply changes.
To enable Share Mode on the user station:
1. From the serial menu, press 1 to access the Receiver Main Menu and press Enter. If the
password option is enabled, you will be prompted for a password.
2. Press 8 to access the Console Settings Menu and press Enter. The Console Settings Menu will
display.
3. Press 11 to access the Share Mode menu.
4. Press 1 to select the connection type.
5. To enable or disable Share Mode, select option 2.
6. Press 0 (zero) to exit and apply changes.
CHAPTER
5
Simple ASCII Manager Interface
The HMX extender system features a Simple ASCII Manger Interface (SAMI) that allows you to
have limited control over your HMX transmitters and user stations via an ASCII-based protocol
delivered via TCP. The password protected SAMI is enabled over the serial port on your HMX
extender system and operates in Extender Mode only. The SAMI supports the following
commands:
• set - The set command will be used to set a parameter to a specified value.
• get - The get command will be used to retrieve the value of a parameter.
• use - The use command will be used to perform an action which does not change the value of a
parameter. For example, to initiate a session, the user must send the password with the use
command (“use password sessionpassword”).
• resp - The resp command will be used to respond to a request from the client.
• error - The user station will respond with the error command when an invalid message is
received. The format of the error response is “error command parameter failure.” If a specific
error can be identified, the user station will return that error.
65
Advanced Operations
The following table describes the parameters that can be utilized through the SAMI.
66 HMX Extender System Installer/User Guide
Table 5.1: SAMI Parameters and Descriptions
Parameter Description Typ e Example
password The password initiates a management session.
Once the session is initiated, any other
commands may be used. The session will close
when the time-out expires. The password can
only be set using the serial port.
reset The reset parameter resets a user station.
There are certain cases where the user station
must be reset for the parameter to take effect.
disconnect The disconnect parameter disconnects the
manager from the user station. There is no
response to this message.
ipaddr IP address of the managed device. Changing
ipaddr requires a use reset command after the
response is received to be active.
netmask Netmask of the managed device. Changing
netmask requires a use reset command after
the response is received to be active.
gateway Default gateway of the managed device.
Changing gateway requires a use reset
command after the response is received to be
active.
partneripaddr The IP address of the partner. This parameter
only applies to the user station. It is the IP
address of the transmitter that the user wants to
connect to. There is a slight delay to switch
partners, but no reset is needed.
use use password
sessionpassword resp
connect
use use reset
use use disconnect
set, get set IpAddr 192.168.13.1
resp IpAddr 192.168.13.1
get IpAddr
resp IpAddr 192.168.13.1
set, get set netmask 255.255.255.0
resp netmask 255.255.255.0
get netmask
resp netmask 255.255.255.0
set, get set gateway 192.168.13.1
resp gateway 192.168.13.1
get gateway
resp gateway 192.168.13.1
set, get set partnerIpAddr
192.168.13.2
resp partnerIpAddr
192.168.13.2
get partnerIpAddr
resp partnerIpAddr
192.168.13.2
name The user station name of the device.
No reset is needed.
eid The user station EID of the device. get get eid
mac The mac address of the device. get get mac
set, get get name
resp name “Malta DIP”
set name “Malta DIP”
resp name “Malta DIP”
resp eid 510150-00032D-000
set eid 510150-00032D-000
resp eid 510150-00032D-000
resp mac 00:E0:86:0E:31:73
Chapter 5: Advanced Operations 67
Accessing the SAMI Menu
To access the SAMI Menu, navigate to the Console Settings menu, press 7 and then press Enter.
This menu shows you the editable SAMI settings, current port numbesr and SAMI time-out
settings.
New settings to the SAMI are not applied until after entering 0 to exit/apply changes. For proper
operation, once a command is sent, wait for a response before another command is sent. Each
command must be encapsulated in a single TCP/IP packet.
NOTE: The SAMI is disabled by default and uses password as the default password.
Figure 5.1: SAMI Menu
To configure the following on the SAMI Menu:
• To enable or disable the SAMI, select option 1 to toggle back and forth. The screen will be
refreshed with the new setting.
• To change the default password, select option 2 and enter your new password. You will be
prompted to re-enter your password. Press
Enter to complete this process.
• To change the port number (between 1024 and 65535), select option 3.
• To enter the session time-out time (in minutes), select option 4.
•Press 0 (zero) to exit and apply changes, or press c to cancel the changes, if any.
Example Session
Send the use password password command terminated by a line feed (the response should be resp
connect).
Enter the get ipaddr command (the response should be resp ipaddr 192.168.13.7).
NOTE: In this example, the IP address of the managed unit is 192.168.13.7
68 HMX Extender System Installer/User Guide
NOTE: Before a changed IP address, gateway or subnet address becomes active, the use reset command has
to be entered. Being able to read the new address with a get command before sending use reset does command
not necessarily mean the new address is applied and active.
APPENDICES
Appendices
Appendix A: Technical Specifications
NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that
could cause these specifications to change without notice.
Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications
Network
Ethernet Standard Ethernet II
69
IP Port Usage Port 16384 - Video
Extension Ports
Number 1
Connectors RJ-45
User Ports
Number
Type USB Type A, DVI-I video
Connectors
Encryption
Type Authenticated SSL
Console Port
Number 1
Port 16388 - Video
Port 16385 - Audio
Port 16386 - Keyboard\Mouse
Port 16387 - vMedia
Ports 4463, 4464, 4465 - Control
USB: 4; DVI-I video: 2; audio line-out: 1; power jack: 1 (HMX
2050 user station)
USB: 4; DVI-D video: 1; VGA video: 1; audio line-out: 1; power
jack: 1 (HMX 1070 user station)
USB Type A, USB keyboard and mouse; DVI-I, female; 3.5 mm
stereo audio jack, line out; 2.5 mm DC power jack
70 HMX Extender System Installer/User Guide
Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications (Continued)
Type
Three-wire serial interface: RX, TX, GND via 16450-compatible
UART
Connectors 9-pin D-Shell (DB9)
Dimensions
H x W x D 28 x 210 x 140 mm (1.10 x 8.27 x 5.51 in)
Weight
0.95 Kg (2.09 lb)
without packaging, cables, power supply and literature
Environmental
Heat Dissipation 22 W/H
Power Consumption 20 W (including power supplied to USB ports)
AC-input power 100-240 VAC
AC-input current rating 1 A
AC-frequency 50/60 Hz
Operating Temperature 0° to 35° Celsius (32° to 95° Fahrenheit)
Storage Temperature -20° to 60° Celsius (-4° to 140° Fahrenheit)
Transit Temperature -30
° to 60° Celsius (-22° to 140° Fahrenheit)
Operating Humidity 10 to 90% noncondensing
Storage Humidity 5 to 95%
Supported Hardware
Peripherals USB keyboard and mouse, speakers
Standard 104/105/109 keyboards for PC, Macintosh and Sun;
Keyboard
USB keyboards for PC, Macintosh and Sun;
Default keyboard drivers are fully supported for Microsoft
Windows, Mac OS, Solaris and Red Hat
Mouse 2-, 3-, and 5-button; scroll and tilt wheel
®
Linux
Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications (Continued)
All Mass Storage Class devices that use:
SCSI mass storage subclass
Bulk only transfer protocol
Printers
Touch screens
Mass Storage Devices
Video Resolution 640 x 350 @ 85 Hz
Pen tablets
Smart card readers
Digital sign pads
Joysticks
NOTE: Check with your Avocent representative for the latest list
of devices that have been tested and verified on the HMX
system.
640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
720 x 400 @ 70 Hz, 85 Hz
720 x 480 @ 60 Hz
800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz
1152 x 864 @ 75 Hz
1280 x 960 @ 60 Hz
1280 x 1024 @ 60 Hz
1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz
The following widescreen resolutions are also supported:
1360 x 768 @ 60 Hz
1280 x 720 @ 50 Hz, 60 Hz
1440 x 900 @ 60 Hz
1920 x 1154 @ 50 Hz (DVI monitor only)
1920 x 1200 @ 60 Hz (DVI monitor only)
NOTE: The 1280 x 720 resolutions are the VESA CRT
computer resolutions, not the EIA 720p60 TV resolutions.
Appendices 71
Video Standard DDC version 2B
Color Depth 24 Bit
Audio Standard PC99
Audio Performance
High Performance Line-out:
Medium Performance Line-out:
Target Sync Types
(Analog output only)
44.1 kHz over stereo channels at a resolution of 16 bits
8 kHz over stereo channels at a resolution of 16 bits
Separate horizontal and vertical
72 HMX Extender System Installer/User Guide
Table A.1: HMX 1070 and HMX 2050 User Station Product Specifications (Continued)
Safety and EMC
Approvals and
Markings
Table A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications
Network
Ethernet Standard Ethernet II
Extension Ports
Number 1
UL, FCC, cUL, VCCI, C-Tick, CE
Connectors
Console Ports
Number
Type USB Type A, DVI-D video
Connectors
Encryption
Type Authenticated SSL
Dimensions
H x W x D 28 x 127 x 200 mm (1.10 x 5.00 x 7.87 in)
Weight 0.75 Kg (1.65 lb) including cables
Environmental
Heat Dissipation 22 W/H
Power Consumption 20 W
AC-input power 100-240 VAC
RJ-45
USB: 1; DVI-I video: 2; audio line-out: 1(HMIQDHDD transmitter)
USB: 1; DVI-D video: 1; VGA video:1 audio line-out: 1 (HMIQSHDI
transmitter)
USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC
power jack (HMIQDHDD)
USB, male; DVI-D, male; VGA; male; 3.5 mm stereo audio jack,
2.5 mm DC power jack (HMIQSHDI transmitter)
AC-input current rating 1 A
AC-frequency 50/60 Hz
DC-input power 5 V
Table A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications (Continued)
DC-input current rating 1.1 A
Operating Temperature 0° to 35° Celsius (32° to 95° Fahrenheit)
Storage Temperature -20° to 60° Celsius (-4° to 140° Fahrenheit)
Appendices 73
Transit Temperature -30
Operating Humidity 10 to 90% noncondensing
Storage Humidity 5 to 95%
Supported Hardware
Network
Ethernet Standard Ethernet II
Extension Ports
Number 1
Connectors
Console Ports
Number USB: 1; DVI-I video: 2; audio line out: 1
Type USB Type A, DVI-D video
Connectors
Encryption
Video Resolution
° to 60° Celsius (-22° to 140°
RJ-45
USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC
power jack.
640 x 350 @ 85 Hz
640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
720 x 400 @ 70 Hz, 85 Hz
720 x 480 @ 60 Hz
800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz
1152 x 864 @ 75 Hz
1280 x 960 @ 60 Hz
1280 x 1024 @ 60 Hz
1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz
The following widescreen resolutions are also supported:
1360 x 768 @ 60 Hz
1280 x 720 @ 50 Hz, 60 Hz
1440 x 900 @ 60 Hz
1920 x 1154 @ 50 Hz (DVI computer only)
1920 x 1080 @ 50 Hz (DVI-D computers only)
1920 x 1200 @ 60 Hz (DVI-D computers only)
Fahrenheit
)
74 HMX Extender System Installer/User Guide
Table A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications (Continued)
Video Standard DDC version 2B
Table A.3: HMX 1050 User Station Product Specifications
Network
Ethernet Standard Ethernet II
IP Port Usage Port 16384 - Video
Port 16385 - Audio
Port 16386 - Keyboard\Mouse
Port 16387 - vMedia
Ports 4463, 4464, 4465 - Control
Extension Ports
Number 1
Connectors RJ-45
User Ports
Appendices 75
Number
Type PS/2, USB Type A, DVI-I video
Connectors
Encryption
Type Authenticated SSL
Console Port
Number 1
Type
Connectors 9-pin D-Shell (DB9)
Dimensions
H x W x D 28 x 210 x 130 mm (1.04 x 8.27 x 5.12 in)
Weight
Environmental
Heat Dissipation 22 W/H
PS/2: 2; USB: 4; DVI-I video: 1; audio microphone: 1; audio line
out: 1; power jack: 1
6-pin miniDIN, PS/2 keyboard and mouse; USB Type A, USB
keyboard and mouse; DVI-I, female; 3.5 mm stereo audio
jacks, line-out and mic; 2.5 mm DC power jack
Three-wire serial interface: RX, TX, GND via 16450-compatible
UART
0.7 Kg (1.54 lb) without packaging, cables, power supply and
literature
Power Consumption 20 W (including power supplied to USB ports)
AC-input power 100-240 V AC
76 HMX Extender System Installer/User Guide
Table A.3: HMX 1050 User Station Product Specifications (Continued)
AC-input current rating 1 A
AC-frequency 50/60 Hz
Operating Temperature 0° to 35° Celsius (32° to 95° Fahrenheit)
Storage Temperature -20° to 60° Celsius (-4° to 140° Fahrenheit)
Transit Temperature -30
° to 60° Celsius (-22° to 140° Fahrenheit)
Operating Humidity 10 to 90% noncondensing
Storage Humidity 5 to 95%
Supported Hardware
Peripherals
PS/2 keyboard and mouse, USB keyboard and mouse,
speakers, microphone
Standard 104/105/109 keyboards for PC, Macintosh, and Sun;
Keyboard
USB keyboards for PC, Macintosh and Sun;
Default keyboard drivers are fully supported for Microsoft
Windows, Mac OS, Solaris and Red Hat
Mouse 2-, 3-, and 5-button; scroll and tilt wheel
All Mass Storage Class devices that use:
SCSI mass storage subclass
Bulk only transfer protocol
Printers
Touch screens
Mass Storage Devices
Pen tablets
Smart card readers
Digital sign pads
Joysticks
NOTE: Check with your Avocent representative for the latest list
of devices that have been tested and verified on the HMX
system.
®
Linux
Table A.3: HMX 1050 User Station Product Specifications (Continued)
Video Resolution 640 x 350 @ 85 Hz
640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
720 x 400 @ 70 Hz (85 Hz DVI only)
800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz
1152 x 864 @ 75 Hz
1280 x 960 @ 60 Hz
1280 x 1024 @ 60 Hz
The following widescreen resolutions are also supported:
1360 x 768 @ 60 Hz
1280 x 720 @ 50 Hz
1280 x 720 @ 60 Hz
NOTE: The 1280 x 720 resolutions are the VESA CRT
computer resolutions, not the EIA 720p60 TV resolutions.
Video Standard DDC version 2B
Color Depth 24 Bit
Audio Standard PC99
Audio Performance
High Performance Line-out:
44.1 kHz over stereo channels at a resolution of 16 bits
Microphone:
44.1 kHz over a single channel at a resolution of 16 bits
Appendices 77
Medium Performance Line-out:
8 kHz over stereo channels at a resolution of 16 bits
Microphone:
8 kHz over a single channel at a resolution of 16 bits
Target Sync Types
(Analog output only)
Safety and
EMC Approvals and
Markings
Separate horizontal and vertical
UL, FCC, cUL, VCCI, C-Tick, CE
78 HMX Extender System Installer/User Guide
Table A.4: HMIQDI Transmitter Product Specifications
Network
Ethernet Standard Ethernet II
Extension Ports
Number 1
Connectors
Console Ports
Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line-out: 1
Type USB Type A, DVI-I video
Connectors
Encryption
Type Authenticated SSL
Dimensions
H x W x D 68 x 21 x 153 mm (2.68 x 0.83 x 6.02 in)
Weight 0.3 Kg (0.66 lb) including cables
Environmental
Heat Dissipation 22 W/H
Power Consumption 6 W
AC-input power 100-240 VAC
AC-input current rating 1 A
AC-frequency 50/60 Hz
RJ-45
USB, male; DVI-I, male; 3.5 mm stereo audio jacks, line-out
and mic; 2.5 mm DC power jack
DC-input power 5 V
DC-input current rating 1.1 A
Operating Temperature 0° to 35° Celsius (32° to 95° Fahrenheit)
Storage Temperature -20° to 60° Celsius (-4° to 140° Fahrenheit)
Transit Temperature -30
Operating Humidity 10 to 90% noncondensing
Storage Humidity 5 to 95%
° to 60° Celsius (-22° to 140° Fahrenheit)
Table A.4: HMIQDI Transmitter Product Specifications (Continued)
Supported Hardware
640 x 350 @ 85 Hz
640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
720 x 400 @ 70 Hz (85 Hz DVI only)
800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz
Video Resolution
Video Standard DDC version 2B
Color Depth 24 Bit
Audio Standard PC99
Audio Performance
High Performance Line-out:
1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz
1152 x 864 @ 75 Hz
1280 x 960 @ 60 Hz
1280 x 1024 @ 60 Hz
The following widescreen resolutions are also supported:
1360 x 768 @ 60 Hz
1280 x 720 @ 50 Hz, 60 Hz
44.1 kHz over stereo channels at a resolution of 16 bits
Microphone:
44.1 kHz over a single channel at a resolution of 16 bits
Appendices 79
Medium Performance Line-out:
8 kHz over stereo channels at a resolution of 16 bits
Microphone:
8 kHz over a single channel at a resolution of 16 bits
Target Sync Types
(Analog input only)
EDID table settings Normal aspect or wide screen resolutions
Safety and
EMC Approvals and
Markings
Separate horizontal and vertical
UL, FCC, cUL, VCCI, C-Tick, CE
80 HMX Extender System Installer/User Guide
Appendix B: Factory Default Settings
Table B.1: HMX System Factory Defaults
HMX 1050, HMX 1070 and HMX 2050 User Stations
Name RX_<MAC address>
IP Address 192.168.13.1
Default Gateway 0.0.0.0
Netmask 255.255.255.0
OSD Hotkey Sequence Print Screen
OSD Inactivity Timer 00 hours 10 minutes
OSD Inactivity Checkbox Enabled
Session Inactivity Timer 00 hours 10 minutes
Session Inactivity Checkbox Disabled
Session Retry Time-out 1 second
Audio Performance Medium
Network Speed Auto-Negotiate
Password password
Appliance Mode Extender
Static/DHCP Network Configuration Static
HMIQDI, HMIQSHDI and HMIQDHDD Transmitters
Name TX_<MAC address>
IP Address 192.168.13.2
Default Gateway 0.0.0.0
Netmask 255.255.255.0
Audio Performance Medium
Network Speed Auto-Negotiate
HMIQDI, HMIQSHDI and HIMQDHDD Transmitters (continued)
Password password
Table B.1: HMX System Factory Defaults (Continued)
Video DVI - Normal
Video Performance 5
Bandwidth Management Unlimited
Static/DHCP Network Configuration Static
Appendices 81
82 HMX Extender System Installer/User Guide
Appendix C: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.
To resolve an issue:
1. Check the pertinent section of this manual to see if the issue can be resolved by following the
procedures outlined.
2. Visit www.avocent.com/support and use one of the following resources:
Search the knowledge base or use the online service request.
-orSelect Technical Support Contacts to find the Avocent Technical Support location nearest you.
Appendix D: Troubleshooting
No power status light on HMX user station
• Verify that the power supply is plugged in correctly.
• Ensure that the power cable from the Avocent-supplied power supply is securely plugged into
the HMX user station.
No video on monitor attached to HMX user station
• Verify that the monitor attached to the HMX user station has power.
• Ensure that the video cable from the monitor is securely plugged in to the correct connector on
the HMX user station.
• Verify that the remote computer is turned on.
• Confirm that a network connection exists between the transmitter and HMX user station.
• Verify the address of the target transmitter configured in the user station is correct.
• Confirm that the IP address used by the transmitter has not been assigned to a second device on
the network.
• Confirm that the IP address used by the HMX user station has not been assigned to a second
device on the network.
• Verify that the transmitter is drawing sufficient power from the USB connections on the remote
workstation and that it has booted correctly:
• If the green LED on the transmitter is on, the transmitter is drawing sufficient power.
• If the transmitter cannot draw sufficient power from the remote workstation you will need
to obtain an external power supply unit for the transmitter from Avocent. If connected
through a USB hub, ensure that the hub can supply enough power.
• Verify that the correct video setting has been configured in the transmitter serial menu:
• If the remote workstation provides DVI-only video, verify that the transmitter serial menu
has been configured for DVI. Then restart the remote workstation.
• If the remote workstation provides VGA-only video, verify that the transmitter serial
menu has been configured for VGA. Then restart the remote workstation.
• The transmitter has an internal fan. Verify that the fan is functioning.
• Turn the HMX user station on, then off again. An informational message should appear on the
monitor for a brief moment. If the message does not appear, check the monitor by plugging the
video cable from the monitor directly into the remote workstation to verify that the monitor is
working and that the remote workstation is generating active video. If this is functioning,
check that the display settings for your remote workstation are set no higher than a resolution
of 1280 x 1024 at 60 Hz refresh rate.
Appendices 83
84 HMX Extender System Installer/User Guide
• If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other
cables are disconnected before reconnecting the transmitter. Ensure that you connect the USB
cables first.
No mouse or keyboard operation from peripherals attached to HMX user
station
• Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on
the HMX user station.
• Ensure that both of the USB connectors from the transmitter are securely connected to the
correct connectors on the remote workstation.
• If the remote workstation can provide only one USB port for the transmitter:
• Use an external power supply for the transmitter
• Ensure that the transmitter USB cable labeled “2” is attached to the available USB port of
the remote workstation
• Ensure that the correct keyboard layout is configured on the remote workstation for the
keyboard you are using.
• Retest the mouse and keyboard by connecting them directly to the remote workstation and
rebooting.
No audio from speakers attached to HMX user station
• Ensure that the audio cable is securely plugged into the line-out port of the remote workstation
(should be color-coded green).
• Ensure that the speaker cable is securely plugged into the line-out port of the HMX user
station.
• Verify that the audio sample rate has not been set to “off” for either the transmitter or the HMX
user station.
• Ensure that the same audio sample rate has been set for both the transmitter and the HMX user
station.
• Verify that the speakers are turned on.
• Retest the speakers by connecting them directly to the remote workstation.
Poor sound quality from speakers attached to HMX user station
• Ensure that the same audio sample rate has been set for both the transmitter and the HMX user
station.
Poor video quality on monitor attached to HMX user station
• Reset video by pressing <F11>.
• Ensure that the video cable from the monitor is securely plugged in to the correct connector on
the HMX user station.
Appendices 85
• Check the video quality using a different monitor.
No response from USB mass media device attached to the HMX user station
• Ensure that the mass media device is connected directly to one of the USB connectors on the
HMX user station. If the mass media device is connected to the HMX user station via a USB
hub, it will not be possible to access it.
• Ensure that both of the USB connectors from the transmitter are securely connected to the correct ports on the remote workstation.
• Verify that the mass media device is functioning correctly by attaching it to the USB port on
another computer.
Slow file transfer rate from or to the USB mass media device
• Check if at least one of the transmitter USB cables is connected to a high speed USB port on
the remote computer. The transmitter will operate with Low Speed and Full Speed USB, but
the file transfer rate will be slower.
Connection to remote workstation is lost
• Verify that the network cable is securely connected to the RJ-45 connector on the HMX user
station.
• Verify that the HMX user station is linked to the network and that it is receiving data.
• Verify that the remote computer is turned on.
• Ensure that both of the USB connectors from the transmitter are securely connected to the correct connectors on the remote workstation.
• Verify that the transmitter is drawing sufficient power from the USB connections on the remote
computer and that it has booted correctly:
• If the green LED on the transmitter is on, the transmitter is drawing sufficient power.
• If the transmitter cannot draw sufficient power from the remote workstation, obtain an
external power supply unit for the transmitter from Avocent.
• The transmitter has an internal fan. Verify that the fan is functioning.
• Ping the transmitter from another on the network to ensure it is connected.
• Reset the transmitter.
• Reset the HMX user station.
• Verify that the Ethernet network is fully operational.
Transmitter disconnected from DHCP server (Extender Mode)
• Attempt to reconnect to DHCP server (new IP address should be visible).
• Return to the Network Configuration Menu on the user station and select the Transmitter IP
Address option and press
• Enter new IP address as specified on the DHCP server.
Enter.
86 HMX Extender System Installer/User Guide
Transmitter disconnected from DHCP server (Matrix Mode)
To connect transmitter to DHCP server (Matrix Mode):
1. In the HMX Manager Explorer Window area, select Units to add a single unit.
2. Select the product without an IP address.
3. Select No, the Transmitter does not have an address.
4. Plug the HMIQDI transmitter into the network and turn it on.
5. Enter the network settings of the transmitter that you wish to locate.
6. Click Save and Close.
Appendix E: Login Error Messages
The following table lists error messages that may appear when using the HMX 1050 user station.
Table E.1: HMX Manager and User Station Initiated Error Messages
Appendices 87
HMX 1050 User Station Login Error
Messages
Login failed
User not found
Login failed
Invalid password
Login failed
User account is disabled
Login failed
Target device not available
Login failed
User station is not managed by HMX
Manager
Login failed
transmitter already in use
Login failed
user station already in use
Login failed
Cannot send session certificate to user
station
Description
User attempts to log in to the HMX Manager. The username has not
been added to the internal authentication service of the HMX
Manager.
User enters an invalid password.
User account has explicitly been disabled by a HMX Manager
administrator.
User cannot be connected to their target device. No target devices
are available for the user to access.
User logs in from a user station that the HMX Manager does not
manage. Administrator must ensure that the user station is added to
the HMX Manager before a user can log in from that user station.
HMIQDI transmitter already in use. A user is attempting to log in to a
target workstation; however, the HMX Manager already has a record
of an active media session involving a different user who is currently
using the same transmitter as part of their active media session.
User station already in use. A user is attempting to log in to a target
workstation; however, the HMX Manager already has a record of an
active media session involving a different user who is currently using
the same user station as part of their active media session.
Cannot send media session certificate to user station.
Login failed
Cannot send session certificate to
transmitter
Login warning
Different extender system release
versions
Login failed
Could not contact HMX Manager
Cannot send media session certificate to transmitter.
A warning which may be received when a successful connection was
made between the user station and transmitter. The warning
indicates that the HMIQDI transmitter and user station have different
firmware release versions.
Cannot contact HMX Manager.
88 HMX Extender System Installer/User Guide
Table E.1: HMX Manager and User Station Initiated Error Messages (Continued)
HMX 1050 User Station Login Error
Messages
Login failed
HMX Manager not specified
Login failed
Timeout
Login failed
Out of service
Login failed
Internal error
Description
IP address not set for HMX Manager.
The user station access to the transmitter has timed out.
This message appears when a login attempt is made while the user
station is being upgraded.
This message appears when the login fails but no error text is
received from the HMX Manager. This should not occur during
normal operation.
License Information 89
License Information
This product includes various software programs that are copyrighted and released under the GNU General Public
License (GPL), the GNU Lesser General Public License (LGPL), and other licenses that permit copying, modification,
and redistribution of source code (such licenses referred to as Public Licenses), in particular the software program
“mtd”. A machine-readable copy of the source code protected by these Public Licenses is available from Avocent on a
medium customarily used for software interchange for a period of three years from date of purchase of this product by
contacting Avocent Corporation at www.Avocent.com/support. AVOCENT CORPORATION AND ITS LICENSORS
MAKE NO WARRANTY (EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE) OF ANY KIND REGARDING
THE SOFTWARE PROGRAMS LICENSED UNDER ANY PUBLIC LICENSE, AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, AVOCENT CORPORATION AND ITS LICENSORS DISCLAIM
ANY AND ALL OTHER WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE PROGRAMS
LICENSED UNDER ANY PUBLIC LICENSE.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Preamble
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guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of
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Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually
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The precise terms and conditions for copying, distribution and modification follow.
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90 HMX Extender System Installer/User Guide
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License Information 91
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exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting
the sharing and reuse of software generally.
NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR
OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY
OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR
DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY
OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
92 HMX Extender System Installer/User Guide
For Technical Support:
www.avocent.com/support
590-821-501J
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