2020 Emerson. All rights reserved.
FOUNDATION™, HART® and WirelessHART® are marks of the FieldComm Group of Austin, Texas, USA.
The Emerson logo is a trademark and service mark of Emerson Electric Co.
All other marks are the property of their respective owners.
Notice
Important
Read this manual before working with the Trex unit. For personal and system safety, and for optimum product performance,
thoroughly understand the contents before using or servicing this product.
For equipment service needs, contact the nearest product representative.
Important
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
WARNING
If the Trex unit is used in a manner not specified by Emerson, the protection provided by the equipment may be impaired.
WARNING
Do not directly connect the ports or terminals on the Trex unit to any main line voltage.
WARNING
WARNING - POTENTIAL ELECTROSTATIC CHARGING HAZARD - SEE INSTRUCTIONS.
AVERTISSEMENT - DANGER POTENTIEL DE CHARGES ÉLECTROSTATIQUES - VOIR INSTRUCTIONS
2
User Guide Contents
May 2020
Contents
Chapter 1AMS Trex Device Communicator User Guide...................................................................9
1.1 User Guide overview.........................................................................................................................9
2.8.2 Hard shut down...........................................................................................................................31
2.9 Home screen.................................................................................................................................. 31
2.9.1 Return to the Home screen..........................................................................................................32
2.9.2 Status bar.................................................................................................................................... 32
User Guide AMS Trex Device Communicator User Guide
May 2020
1AMS Trex Device Communicator User
Guide
1.1User Guide overview
The AMS Trex Device Communicator User Guide is written for instrument technicians who
work with field devices, including HART® and FOUNDATION™ fieldbus devices. The user
guide describes the hardware, connections to devices, the supported applications, and the
diagnostics you can run on devices, 4-20 mA current loops, or FOUNDATION fieldbus
segments.
Note
The Trex unit has two communication module options. This user guide describes both
modules. Any differences in the procedures based on these modules are noted.
1.2Documentation conventions
The following conventions are used throughout:
Note
A note paragraph contains special comments or instructions.
CAUTION
A caution paragraph alerts you to actions that can have a major impact on the equipment
or stored data.
WARNING
A warning paragraph alerts you to actions that can have extremely serious consequences
for equipment and/or personnel.
1.3Technical support
Contact your local representative or go to the AMS Trex Device Communicator website for
technical support contact information.
1.3.1
Information to provide to technical support
Before you call technical support personnel, have a detailed description of the issue,
including the information below (if applicable). Ensure you have the user manual for the
devices or digital control system available.
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Information about the Trex unit
• Operating system version on the Trex unit. (Tap Settings→About.)
• The serial number of the Trex unit. You can view the serial number from the Settings.
(Tap Settings→About→CPU Board Serial Number.) The serial number is located on
the label on the bottom of the Trex unit, near the power module LEDs.
• Version number for the application. (Tap Settings→Installed Applications.)
Troubleshooting device communication issues
• Does the control system support HART® or FOUNDATION™ fieldbus communications?
• What is the manufacturer and model of the control system?
• What is the device manufacturer name (or ID) and model revision of the device (exact
spelling if possible)?
• What task is being performed when the communication problem occurs?
• Can AMS Device Manager or another Trex unit communicate with the device?
• Are you having communication problems with multiple devices?
• Are there any error messages displayed when attempting to communicate with a
device?
• Does communication work when certain devices or processes are not running?
• What is the total cable length run from the termination panel to the device?
When you are working with HART devices, answer the following questions:
• What is the loop impedance (resistance value) in the HART loop?
• If a HART multiplexer is being used, what is the manufacturer and model?
• Is the device in burst mode?
• Is the device address set to "0"?
• Is more than one device on the loop?
• Is another master (primary or secondary) on the loop? (For example, a control system
or multiplexer.)
• Is the device powered by the Trex unit or an external power supply?
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2AMS Trex Device Communicator
overview
The Trex unit supports HART® and FOUNDATION™ fieldbus devices, so you can configure
or troubleshoot in the field or on the work bench. Electronic Device Description Language
(EDDL) technology enables the Trex unit to communicate with a variety of devices
independent of device manufacturer.
Depending on the attached communication module, the Trex unit lets you:
• Configure HART and FOUNDATION fieldbus devices.
• Power one HART or FOUNDATION fieldbus device.
• Measure current and voltage.
• Perform diagnostics on a 4-20 mA current loop or FOUNDATION fieldbus segment.
The Trex unit includes a color LCD touchscreen, a Lithium-Ion power module (battery
pack), a processor, memory components, and optional communication modules.
CAUTION
When the Trex unit communicates with devices, follow all standards and procedures
applicable to the location. Failure to comply may result in equipment damage and/or
personal injury. Understand and comply with the sections in this manual.
2.1Precautions for the Trex unit
Before operating the Trex unit, ensure:
• The Trex unit is not damaged.
• The power module is securely attached.
• All screws are sufficiently tightened.
• The communication terminal recess is free of dirt and debris.
• The communication module is securely attached.
CAUTION
Do not use a screen protector on an IS-approved Trex unit. Static discharge is possible.
2.1.1
Hazardous areas
A Trex unit that meets the Intrinsic Safety requirements (IS-approved) can be used in Zone
1, or Zone 2, for Group IIC, and Class I, Division 1 and Division 2, Groups A, B, C, and D
locations.
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An IS-approved Trex unit may be connected to loops or segments that are attached to
equipment located in Zone 0, Zone 1, Zone 2, for Group IIC; Zone 20, Zone 21, Zone 22,
and Class I, Division 1 and Division 2, Groups A, B, C, and D locations.
An IS-approved Trex unit can be ordered by selecting the KL option. The Trex unit has a
label that lists the approvals.
CAUTION
Do not use a screen protector on an IS-approved Trex unit. Static discharge is possible.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
WARNING
Explosions can result in serious injury or death.
Use in an explosive environment must be in accordance with the appropriate local,
national, and international standards, codes, and practices. Please review the Technical
specifications and Product certifications sections of the AMS Trex Device CommunicatorUser Guide for any restrictions associated with safe use.
Electrical shock can result in serious injury or death.
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2.2Front view of the Trex unit
Figure 2-1: Front view
2.2.1
A. Micro USB port (top)
B. Power button (side)
C. Strap connectors (side)
D. Touchscreen
E. Keypad
F. Charger port for the AC adapter (side)
Related information
LEDs on the power module
Touchscreen
Keypad
The Trex unit has a keypad that lets you navigate and select menus options. Use the four
arrow buttons to move across all selectable options on the screen, and use the checkmark
button to select an option.
The keypad also lets you enter text or numbers, based on the selected option or menu. An
onscreen keyboard is displayed. The four arrows let you navigate to a letter, number, or
symbol on the keyboard. Press the checkmark button or X button to select the option.
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Figure 2-2: Keypad
A. Cancel any unsaved changes or close a menu. Similar to a Back button.
B. Move through the menus and icons in the applications. Press the up, down, right, and
left arrow keys to highlight a menu option on a screen. The right and left arrow keys also
select items in a grid or on a graph, but they do not let you navigate to the next level in a
menu.
C. Open a menu item or accept any updates. Similar to an Enter button.
2.3Touchscreen
The Trex unit has a resistive touchscreen that lets you select menu items and enter text.
Firmly press the screen to select an item. You need to apply more pressure than you would
for smart phones and tablets. If the touchscreen seems inaccurate, you can re-calibrate it.
All instructions in this manual are written for the touchscreen.
The touchscreen supports basic gestures, such as scroll up and scroll down. Multi-touch
gestures, such as pinch, are not supported.
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CAUTION
The touchscreen display on the Trex unit could be damaged if directly impacted. To avoid
damaging the touchscreen:
• Use the Trex carrying case with the faceplate closed to protect the touchscreen and
prevent any damage when transporting or carrying the Trex unit.
• Do not let the touchscreen come in contact with other objects.
• Contact the touchscreen with blunt items only. Sharp instruments, such as
screwdrivers, can damage the touchscreen.
Repairing the touchscreen requires replacement of the entire display assembly, which is
possible only at an authorized service center.
CAUTION
Do not use a screen protector on an IS-approved Trex unit. Static discharge is possible.
2.3.1
Supported gestures
The Trex unit uses a single-tap to select an item on the screen. You do not need to doubletap an option on the screen.
Note
Multi-touch gestures, such as pinch, are not supported. Only single-touch gestures are
supported.
Gesture
Description
Tap.
Tapping a menu item opens another menu. For example, you
can tap a device description in the Field Communicator
application and a menu is displayed.
Press and hold.
Some menu items have a context menu associated with them.
Pressing and holding a menu item will activate the context
menu. For example, pressing and holding on a menu in the Field
Communicator application brings up a context menu that
allows access to help, or adding the item as a favorite.
Scroll down.
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GestureDescription
Scroll up.
Scroll right.
Used to move right on graph or grid, or to view additional
columns/data on a screen.
Scroll left.
Used to move left on graph or grid.
2.3.2Enter text, numbers, or special characters
If an option requires you to enter text, the application displays a keyboard with the
permitted characters. You can enter letters, numbers, punctuation, and special
characters. Tap the screen or use the four arrows keys on the keypad to enter the desired
characters. Tapping the Shift Key twice on the keyboard enables Shift Lock.
For screens that require passwords, text is hidden by default but can be revealed before
confirming by tapping the reveal icon.
2.3.3
Clean the touchscreen
Clean the touchscreen with a soft cloth with pH-neutral detergent or alcohol. When the
touchscreen is contaminated by chemicals, immediately wipe them off with caution to
avoid injury to the human body.
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2.4Back view of the Trex unit
You can access the communication module, the stand, and the power module.
Figure 2-3: Back view
A. Communication module
B. Stand
C. Power module
Related information
Communication modules
Replace the stand
Power module
2.4.1
User Guide 17
Serial numbers
The Trex unit has a serial number for each part, including the main unit, power module,
and communication module. The label on each part lists the serial number. You may need
to provide a serial number if you work with technical support.
You can view the serial number from the Settings. (Tap Settings→About→CPU BoardSerial Number.) The serial number is located on the label on the bottom of the Trex unit,
near the power module LEDs.
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2.5Communication modules
The Trex unit has two communication modules.
Device Communicator communication module
The Device Communicator communication module can connect to and communicate
with HART and FOUNDATION fieldbus devices on an externally-powered HART loop or
fieldbus segment. The Device Communicator communication module has unique
terminals for both HART and FOUNDATION fieldbus devices.
Figure 2-4: Device Communicator communication module
A. Connect to externally-powered FOUNDATION fieldbus devices.
B. Connect to externally-powered HART devices.
Device Communicator Plus communication module
The Device Communicator Plus communication module can connect to HART and
FOUNDATION fieldbus devices, measure current and voltage, and power a device.
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Figure 2-5: Device Communicator Plus communication module
A. Power a FOUNDATION fieldbus device. You need to connect the FOUNDATION fieldbus
Power Plug to the FF pwr and the positive FF terminals.
B. Connect to a FOUNDATION fieldbus device that is externally-powered or powered by the
Trex unit.
C. Measure current on a 4-20 mA current loop.
D. Power and connect to a HART device. The HART+pwr terminals can measure the current
output of a connected transmitter or control the current input to a connected positioner.
The terminals also have a loop resistor for device communication.
E. Connect to an externally-powered HART device. The HART terminals also have an
optional loop resistor for enabling HART communications on 4-20 current loop and
optional current control for moving a positioner.
CAUTION
• Before you insert or remove a communication module, ensure the Trex unit is powered
off.
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the modules.
• When you insert/attach the communication module to the Trex unit, do not over
tighten the screws. Use 0.5Nm maximum torque load.
• Remove the USB cable from the Trex unit before connecting to a device.
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WARNING
• The Trex unit cannot power a 4-wire device. Do not connect Trex unit to the power
terminals of a 4-wire device. This can blow a fuse inside the Trex unit. The repair/
replacement will need to be completed at an authorized service center.
• Do not connect lead sets to the HART and HART + pwr terminals at the same time. If
the lead sets are connected to devices, this increases the chance of wiring mistakes and
could create a short in the HART loop.
• Do not add any external power to the device when the Trex unit is powering the device.
This can blow a fuse inside the Trex unit. The repair/replacement will need to be
completed at an authorized service center. Ensure the device is disconnected from the
loop/segment and no other wires are connected to the device before providing power
from the Trex unit.
• Do not use the Trex unit to power a WirelessHART device. Providing power to a
WirelessHART device may damage the device.
• Do not connect the mA terminals (ammeter) in parallel with a powered 4-20 mA
current loop. Ammeters have low resistance. This can disrupt the loop and cause
devices to report incorrect values or positioners to move unexpectedly.
2.5.1
• Do not connect the mA terminals on the Trex unit to a power supply that is not current
limited to 250 mA. This can blow a fuse inside the Trex unit. The repair/replacement
will need to be completed at an authorized service center.
Ammeter on the Device Communicator Plus
communication module
The Device Communicator Plus communication module has several ammeters for reading
current:
1. Ammeter in the mA terminals. This ammeter is intended for quick measurements
and is for reference only.
2. Ammeter in the HART + pwr terminals. This ammeter is used when the Trex unit is
powering a transmitter. This ammeter is intended for tasks including digital-toanalog trims where a higher accuracy ammeter is required.
3. Ammeter in the HART + pwr and HART terminals. This ammeter is used when the
Trex unit is controlling current or is powering a positioner. The ammeter is intended
to give feedback on the output current from the Trex unit and is for reference only.
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WARNING
• Do not use the HART + pwr and mA terminals in series when the Trex unit powers a
device.
• Do not connect the mA terminals (ammeter) in parallel with a powered 4-20 mA
current loop. Ammeters have low resistance. This can disrupt the loop and cause
devices to report incorrect values or positioners to move unexpectedly.
• Do not connect the mA terminals on the Trex unit to a power supply that is not current
limited to 250 mA. This can blow a fuse inside the Trex unit. The repair/replacement
will need to be completed at an authorized service center.
For best results when using the mA terminals, do the following:
• Avoid using the ammeter in cold or very hot temperatures. Extreme temperatures can
affect the accuracy of the measurements.
• Connect the mA terminals on the Trex unit to the "low-side" of the device. See the
example below.
2.5.2
Figure 2-6: "Low-side" ammeter connection
A. Analog output
Install a communication module
CAUTION
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the modules.
• Handle the module with care. It is possible to bend the pins on the module's connector.
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Procedure
1. Turn off the Trex unit.
2. Place the Trex unit face down on a level, secure surface.
3. Place the communication module into the top of the Trex unit, and carefully align
the communication module with the connector on the Trex unit.
4. Gently press the communication module until it is seated properly with the Trex
unit.
5. Tighten the four screws using a screwdriver. Do not over tighten the screws. Use
0.5Nm maximum torque load.
2.5.3Remove a communication module
CAUTION
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the modules.
• Handle the module with care. It is possible to bend the pins on the module's connector.
Procedure
1. Turn off the Trex unit.
2. Place the Trex unit face down on a level, secure surface.
3. Remove any connected lead sets.
4. Loosen the four screws on the module using a screwdriver.
5. Gently lift the communication module straight away from the Trex unit. Do not
slide the communication module.
Figure 2-7: Trex unit with the communication module removed
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2.6Power module
A rechargeable Lithium-Ion power module powers the Trex unit. A typical charge should
last for more than 8 hours of continuous use. The Trex unit displays a low-battery warning
when the remaining charge reaches a set level. Ensure you save any unsent data for a
device before the power module reaches a low level.
You do not need to discharge or calibrate the power module. Contact technical support if
you experience any problems with the power module.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
2.6.1
Precautions for the power module and AC adapter
Understand and follow the precautions below before using the power module or AC
adapter.
• When transporting a Lithium-Ion power module, follow all applicable regulations.
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the power modules.
• Protect the power module and AC adapter from moisture, and respect operating and
storage temperature limits listed in the AMS Trex Device Communicator User Guide. The
AC adapter is for indoor use only.
• Do not cover the power module or AC adapter while charging. Do not subject them to
prolonged periods of direct sunlight, or place them on or next to heat-sensitive
materials.
• Charge the power module with only the provided AC adapter. The AC adapter should
not be used with other products. Failure to comply may permanently damage the Trex
unit and void the IS approval and warranty.
• Do not open or modify the power module or AC adapter. There are no user-serviceable
components or safety elements inside. Opening or modifying them will void the
warranty and could cause personal harm.
• Clean the AC adapter by clearing the terminal of dirt and debris, if required.
• If the AC adapter is used in a manner not specified by Emerson, the protection provided
by the equipment may be impaired.
• The AC adapter comes complete with interchangeable plug heads for UK, USA, EU and
AU.
• The maximum operating altitude for the AC adapter is 2000 meters.
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2.6.2AC adapter
The Trex unit includes an AC adapter for recharging the power module. The Trex unit is
fully operational while the AC adapter charges the power module.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
Figure 2-8: AC adapter
Related information
Precautions for the power module and AC adapter
2.6.3
24User Guide
LEDs on the power module
The power module has six LEDs to indicate the charging status. Press the button next to
the LEDs to illuminate the LEDs and view the current charge level.
User Guide AMS Trex Device Communicator overview
May 2020
Figure 2-9: LEDs showing approximately 100 percent charge
2.6.4
A. AC adapter LED. Lights up when the AC adapter is attached to the power module. A
green light indicates the power module is fully charged. An orange light indicates the
power module is charging. No LED indicates the power module is not being charged.
B. Power module LEDs. Each solid green LED indicates approximately 20 percent charge. A
blinking LED indicates the power module is charging within that 20 percent range.
C. Power module button. Press to illuminate the power module LEDs.
View the remaining power module charge
You can check the remaining power module charge from several places.
Procedure
1. Check the charge from the power module.
a) Press the power module button to illuminate the 5 LEDs.
b) View the LEDs. Each solid green LED indicates approximately 20 percent
charge.
2. Check the charge from the Trex Home screen.
a) Tap Settings or the status bar at the top of the screen.
b) Tap More→Power Management.
The charge level is displayed.
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Related information
LEDs on the power module
Status bar
2.6.5Charge the power module
Fully charge the power module before using it in the field. The Trex unit is fully operable
when the power module is charging. An overcharge condition will not occur if the AC
adapter is connected after charging completes. You can charge the power module when it
is attached to or detached from the Trex unit.
To maintain performance, charge the power module frequently, preferably after each use.
Limit full discharges, if possible.
If you experience communication issues when working with a device, remove the AC
adapter from the Trex unit.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
2.6.6
Procedure
1. Plug the AC adapter into a power outlet.
2. Attach the AC adapter cable to the charger port on the lower left side of the Trex
unit.
A full charge takes approximately three to four hours.
Install the power module into the Trex unit
CAUTION
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the modules.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
Procedure
1. Place the Trex unit face down on a level, secure surface.
2. Align the power module with both sides of the Trex unit, and carefully place the
power module onto the Trex unit.
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3. Insert and tighten the four screws with a Torx® screwdriver to secure the power
module. Do not over tighten the screws. Use 0.5Nm maximum torque load.
2.6.7Remove the power module from the Trex unit
CAUTION
• Ensure sufficient grounding. Ensure the personnel, working surfaces, and packaging
are sufficiently grounded when handling electrostatically sensitive parts.
• Avoid touching the pins on the connectors or components. Discharged energy can
affect the modules.
WARNING
Do not install, remove, or charge the Lithium Ion (Li-Ion) power module in a hazardous
area environment.
Procedure
2.6.8
1. Turn off the Trex unit.
2. Place the Trex unit face down on a level, secure surface.
3. Use a Torx® screwdriver to loosen the four screws on the power module. The screws
do not need to be fully removed.
4. Gently lift the power module straight away from the Trex unit. Do not slide the
power module.
Figure 2-10: Trex unit with the power module removed
Maintain the power module
To help maintain the performance and life of the power module, understand and follow
the guidelines below:
• Recharge the power module frequently, preferably after each use or at night. Limit the
number of full discharges, if possible.
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• Avoid frequent use at high temperatures because this can reduce performance.
• Use a dry location at or near room temperature when storing the power module for an
extended time. Prolonged storage at higher temperatures can reduce performance.
• Ensure the remaining charge level is at or near mid-capacity when storing for an
extended time. The remaining charge will slowly drain during storage. Periodically
charge the power module to ensure the remaining charge does not drain to low levels.
2.7Accessories
The Trex unit includes the following accessories:
• Lead set.
• A FOUNDATION fieldbus Power Plug to enable the Trex unit to power a FOUNDATION
fieldbus device.
• A USB cable to connect the Trex unit to PC applications.
• AC adapter.
2.7.1
• A handstrap that can be connected to either side of the Trex unit.
Cables and lead sets
The Trex unit comes with a lead set so it can connect to a device. The lead set attaches to
one set of terminals on the top of the Trex unit. The positive lead is marked with a red
band near the banana jacks.
Note
When you remove the lead set from the Trex unit, do not pull on the cable. Grab the plug/
connectors and remove the lead set from the terminals.
The Trex unit may also include the FOUNDATION fieldbus Power Plug, which is used to
power one FOUNDATION fieldbus device. Use the FOUNDATION fieldbus Power Plug with
the Device Communicator Plus communication module. The plug attaches to the FF pwr
terminal and the positive FF terminal on top of the lead set.
Figure 2-11: FOUNDATION fieldbus Power Plug
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Figure 2-12: FOUNDATION fieldbus Power Plug attached to the Trex unit
2.7.2Carrying case for the Trex unit
A carrying case is available for the Trex unit to hold it and store lead sets, the AC adapter,
and other accessories. The case has several compartments and a shoulder strap.
When transporting or carrying the Trex unit in the case, ensure the face plate on the case is
closed. This protects the touchscreen from unexpected contact with other objects.
Note
Ensure the carrying case is clean. Otherwise, this can affect the strength of the connection
on the strap or faceplate. When carrying the Trex unit in high places, use the hand strap.
The bottom compartment on the carrying case opens so you can store the AC adapter
with the Trex unit.
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Figure 2-13: The carrying case
2.8Power on or off
Procedure
1. To power on, press and hold the power button on the upper left side of the Trex unit
for one second.
2. To power off, do one of the following:
• Quickly press the power button, and then tap Turn Off.
• Tap Settings or the status bar at the top of the screen, and tap More→Power
Management→Turn off.
2.8.1
30User Guide
Reboot
Procedure
1. Tap Settings or the status bar at the top of the screen.
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