Read this User’s Manual before working with the Model 375 Field Communicator.
For personal and system safety, and for optimum product performance,
thoroughly understand the contents before using or servicing this product.
For equipment service needs, contact the nearest product representative.
AMS Suite is a trademark of Emerson Electric Co.
Rosemount and SMART FAMILY registered trademark s of Rosemount Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and
other countries.
IrDA is a registered trademark of the Infrared Data Association.
FOUNDATION is a trademark of the Fieldbus Foundation.
HART is a registered trademark of the HART Communication Foundation.
Hitachi is a registered trademark of Hitachi America, Ltd.
All other marks are the property of their respective owners.
The sections in this manual provide information on
connecting and operating the 375 Field
Communicator.
Section 2: Learning the Basics contains
information on settings, types of storage, IrDA®
communication, using ScratchPad, maintenance,
managing files and storage.
Section 3: HART Functionality contains
information on starting the HART® application,
establishing communication with connected HART
devices, and configuring the HART application.
Section 4: Fieldbus Functionality contains
information on starting the fieldbus application,
establishing communication with connected
fieldbus devices, viewing the live list, block lists,
and configuring the fieldbus application.
Section 5: Troubleshooting provides solutions to
the most common 375 Field Communicator
operating problems.
Appendix A: Reference Information provides
physical, functional, and performance
specifications.
Appendix B: Approval Information contains
Hazardous Locati on Certif ic ati ons , Europe an
directive information, and approval drawings.
www.fieldcommunicator.com
Page 12
1-2
Introduction
Page 13
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
SECTION 2LEARNINGTHE BASICS
OVERVIEWThis section provides instructions on basic features
and functions of the 375 Field Communicator. It
also provides instructions on starting, configuring
the settings, using ScratchPad, maintaining, and
shutting down the 375 Field Communicator.
SAFETY
MESSAGES
Procedures and instructions in this section may
require special precautions to ensure the safety of
the personnel performi ng the operatio n.
Information that raises potential safety issues is
indicated by a warning symbol (
). Refer to the
following safety messages before performing an
operation preceded by this symbol. Other warning
messages can be found in the Troubleshooting
section of this manual.
IMPORTANT NOTICE
Ensure the battery pack and the 375 Field Communicator are properly aligned during assembly
to prevent damage to the connector pins.
IMPORTANT NOTICE
During assembly/disassembly:
Do not pull up on the battery pack as this could damage the power supply connector.
Do not pull up on the System Card as this could damage the card or the System Card socket.
www.fieldcommunicator.com
Page 14
2-2
Learning the Basics
WARNING
Contact with the touch screen should be made by blunt items only , preferably the stylus included
with the 375 Field Communicator. The use of sharp instruments, such as screwdrivers, can
cause failure of the touch screen interface.
WARNING
Initiating a Re-Flash initiates reinstallation of the system software from the System Card. This
should only be performe d unde r the d i rec tion of t ech nical s upp ort perso nne l.
INSTALLING
THE SYSTEM
CARD AND
THE BATTERY
PACK
Figure 2-1. Back side of the 375 Field Communicator
1.Place the 375 Field Communicator face down on
a level, secure surface; see
2.Lock the stand into the hanger position. To pivot
past the stand position, squeeze the stand
together near the hinge.
Battery pack
retaining screws
Figure 2-1.
Stand Assembly
Battery pack charge
indicator button
System Card
Battery pack
Page 15
Learning the Basics
2-3
3.With the battery pack removed, place the
System Card, with the card contacts facing up,
on the main unit System Card guide ribs (located
directly below the battery pack connector). Insert
the System Card until it is firmly in place.
4.With the main unit still face down, ensure the
top s of t he tw o ba tte ry p ack ret a ini ng sc rews ar e
flush with the top of the battery pack.
5.Install the battery pack by aligning the sides of
the battery pack and main unit and carefully
sliding the battery pack forward until it is secure.
If the battery pack and main unit are not properly
aligned, the connector pins can be damaged.
6.Tighten the two battery pack retaining screws
until they are secure (do not overtighten). The
STARTING UP
AND
SHUTTING
DOWN
tops of the screws should now be close to flush
with the stand groove.
Prior to using the 375 Field Communicator without
the charger/power supply, fully charge the battery
pack. A full charge is indicated by a solid green
light on the charger/pow er suppl y. Charging may
take up to two hours. The 375 Field Communicator
may be used while charging. Before operating the
375 Field Communicator, ensure:
•The 375 Field Communicator is not damaged.
•The battery pack is fully seated.
•All screws are sufficiently tightened.
•An Expansion Module (EM) or Expansion Port
Plug is in place.
•The communication terminal recess is free of dirt
and debris.
Page 16
2-4
Learning the Basics
Starting the
375 Field
Communicator
Press and hold the on/off key until the Multifunction
LED flashes to indicate the unit is powering
(approximately two seconds). See
Figure 2-2 for
on/off key location.
During start-up, the 375 Field Communicator will
automatically install any software upgrades
availab le o n t he System Card. On ce co m pl e te, t h e
375 Main Menu will be displayed. After starting the
375 Field Communicator, you can choose to:
•Launch the HART or FOUNDATION fieldbus
Applications (if licensed)
•Configure/view Settings
•Enter Listen for PC
•Launch the Scratc hPa d appl icati on
Shutting downWhile applicat ion s ar e open, the on/o ff key is
disabled. You must exit to the 375 Main Menu
before using the on/off key. To shut down the 375
Field Communicator press and hold the on/off key
until the display turns off (approximately three
seconds).
Page 17
Learning the Basics
rt
)
r
BASIC
FEATURES
AND
FUNCTIONS
Figure 2-2. 375 Field Communicator diagram
IrDA interface
(top)
2-5
HART and fieldbus
communication
terminals (top)
Stylus
(back)
To uch screen
display
Navigation keys
(four arrow keys)
Tab key
Expans ion po
(side)
Enter key
Function key
(for multiple-key
combinati on functionalit y
Alphanumeric keypad
Power supply/ c ha rge
connection (s ide)
On/off key
Multifunction LED
Backlight
adjustment key
Page 18
2-6
Learning the Basics
Using the
keypad
The 375 Field Communicator keypad and touch
screen have nearly total functional redundancy.
On/off key
The on/off () key is used to power on an d off the
375 Field Communicator.
You can also power the 375 Field Communicator
off by simultaneously pressing the backlight
adjustment key and the function key until the
display turns off. This is a mechanism by which the
power down is accomplished in the hardware
(similar to removing the power to a PC using a
switch). This is not the recommended way of
shutting off the 375 Field Communicator.
Arrow navigation keys
Four arrow navigation keys allow you to move
through the menu structure of the applications.
Press the right arrow navigation key (
) to
navigate further into the menu.
Enter key
The enter () key allows you to perform the
focused item or to complete an editing action and
does not navigate you through the menu structure.
For example, if you have the Cancel button in
focus (highlighted) when you push the enter key,
you will be choosing to cancel out of that particular
window.
Tab key
The tab () key allows you to move between
selectable controls.
Page 19
Learning the Basics
2-7
Alphanumeric keypad
The alphanumeric keypad allows you select to
both letters, digits, and other characters, such as
punctuation marks. It can perform a selection of
options and data entry in either numeric or
alphanumeric modes. The 375 Field
Communicator will automatically determine the
mode depending upon the input necessary for the
particular field.
When in alphanumeric mode, to enter text press
the desired keypad button in quick repetition to
scroll through the options to achieve the
appropriate letter or number. For example, to type
the letter Z, press the 9 key quickly four times; see
Figure 2-3.
Figure 2-3. Keypad button functionality example
Backlight adjustment key
The backlight adjustment () key allows y ou to
adjust the intensity of the display. There are four
different settings. Intensity impacts the battery life
of the 375 Field Communicator. Expect a shorter
battery life for higher intensities; see
page 2-11 for settings.
“Backlight” on
Page 20
2-8
Learning the Basics
Function key
The function () key allows you to enable
alternate functionality on select keys. The grey
characters on the keys indicate the alternate
functionality. When enabled, the orange
multifunction LED light will appear and an
indication button can be found on the Soft Input
Panel (SIP). If the function key is enabled, press
the key again to disable the functionality.
The alternate function on the Tab and
alphanumeric 5 key (insert) will be activated in
future releases of the 375 Field Communicator
software.
Multifunction LED
The multifunction LED allows you to recognize
when the 375 Field Communicator is in various
states; see
Table 2-1. Multifunction LED
Multifunct ion LED Processing indication
GreenThe 375 Field Communicator is on.
Flashing GreenThe 375 Field Communicator is in
Green and OrangeThe Function key is enabled.
Flash green and orange The on/off button has been held down
Using the
touch screen
The touch screen display allows you to select and
enter text by touching the window . Tap the window
Table 2-1.
power saving mode. The display is off.
long enough for power up.
once to select a menu item or to activate a control.
Double-tap to move further into the menu level.
NOTE
All instructions in this manual are written for the
touch screen.
Page 21
Learning the Basics
2-9
The touch screen should be contacted by blunt
items only, preferably the stylus included with the
375 Field Communicator. The use of sharp
instruments, such as screwdrivers, can cause
failure of the touch screen interface. Repair of the
touch screen requires replacement of the entire
375 Field Communicator display assembly, which
is possible only at an authorized service center.
Use the back arrow button () to return to the
previous menu. Use the terminate button () in
the upper right corner of the touch screen to end
the application.
Using the Soft Input Panel (SIP) keyboard
The SIP keyboard allows for alphanumeric input
using the touch screen. The SIP keyboard detects
when you need to enter characters and will appear
automaticall y as requi red.
VIEWING THE
375 MAIN
MENU
Figure 2-4. 375 Main Menu example
The 375 Main Menu allows you to run the HART
application, run the Settings menu, communicate
with a PC, and launch the ScratchPad application.
Page 22
2-10
Learning the Basics
Starting the
HART
application
Starting the
fieldbus
application
Running the
Settings menu
From the 375 Main Menu double-tap HART
Application to run the HART application. On
startup, the HART Application will automatically
poll for devices.
From the 375 Main Menu double-tap Foundation Fieldbus Application to run the fieldbus
application.
From the 375 Main Menu double-tap Settings to
view the Settings menu.The Settings menu allows
you to set preferences for the 375 Field
Communicator . The Settings menu also allows you
to view system properties and license information.
To access the 375 Field Communicator settings:
1.From the 375 Main Menu select Settings.
2.Select the desired setting from the Settings
menu.
About 375
About 375 allows you to view the software property
revisions of your particular 375 Field
Communicator. If you need to call technical
support personnel, have the System Software
version, Communication and Diagnostic Circuitry
(CDC) version, and the Operating System version
on hand.
Launching the RE-FLASH initiates the
reinstallation of the system software from the
System Card. This should only be performed under
the direction of technical support personnel.
Page 23
Learning the Basics
2-11
Backlight
The backlight setting allows you to adjust the
intensity of the display. To adjust the backlight,
drag the slider left to right. When you find an
appropriate backlight setting select OK for this
session only, SET DEFAULT to retain this setting
upon start up, or CANCEL to exit without changes.
Clock
The clock setting allows you to set the date and
time on the 375 Field Communicator. Configure the
date by using the drop down menu. To configure
the time, highlight the appropriate time field and
use the a rrows to scroll through values until you
find the correct time. Select OK to close.
Contrast
The contrast setting allows you to adjust the
lightest and darkest areas on a display screen.
To adjust the contrast, drag the slider left or right.
The window will automatically adjust the contrast
as you move the slider. When you find an
appropriate contrast setting select OK for this use
only, SET DEFAULT to retain this setting upon
start up, or CANCEL to exit without changes.
NOTE
Temperature can affect contrast.
Page 24
2-12
Learning the Basics
Event capture
The event capture setting allows you to turn on
and off the event captures and also allows you to
delete event capture (.rec) files. An event capture
is a log of communication, input, and screen output
that occurs between the 375 Field Communicator
and a device.
1.Activate event capture in the settings menu by
tapping the desired radio button. The radio
button will be highlighted white when selected.
To delete an event capture tap the DELETE EVENT FILE button.
With event capture enabled, starting the HART
application will activate an event capture dialog
box for you to enter a file name. Enter the name
and tap OK. The file will be saved to a default
location.
NOTE
While event capture is enabled, device warning
messages will not appear.
Event captures are helpful in troubleshooting.
1.Create an event capture.
2.Transfer the event capture to a PC with the
Programming Utility; see Programming Utility
online Help for more information.
3.E-mail the event capture to technical support
personnel who will then be able to view the
specific communication.
Page 25
Learning the Basics
2-13
License
Licensing can be viewed when you turn on the 375
Field Communicator and in the license settings
menu. The license setting allows you to view the
license on the System Card. The HART application
license is standard in every 375 Field
Communicator. Other licenses available include
the F
OUNDATION fieldbus application and Easy
Upgrade option. Unlicensed features cannot be
accessed.
Memory
The memory setting allows you to view available
free space in the System Card, Internal Flash,
RAM, and Expansion Module (if installed).
Power
The power setting allows you to specify power
management and to view battery/charge status.To
specify the power management settings select the
time interval from the drop down menus.
The power saving mode will turn off the backlight,
the display and reduce power consumption to a
minimum. The green multifunction LED light will
flash while in power saving mode. To exit out of the
power saving mode press any key or tap the touch
screen. The 375 Field Communicator will return to
the previously running mode.
The auto-off will turn off the 375 Field
Communicator after the specified duration of
inactivity.
NOTE
The auto-off functionality will be disabled
automatically during certain operations to prevent
the unintentional loss of data.
Page 26
2-14
Learning the Basics
When you determine an appropriate power
management setting select OK for this session
only, Set Default to retain this setting upon start
up, or Cancel to exit without changes.
Power supply is indicated at the bottom of the
screen. When on battery power, a percent charge
remaining bar will be present. A message will
appear when on external power.
Touch screen alignment
The touch screen alignment setting allows you to
calibrate the touch screen with the display. Tap the
cross hairs firmly and accurately at each location
on the window. The target will continue to move
Communicating
with a PC
until the touch screen is aligned. Touch screen
alignment will be retained upon start up.
Exit to the 375 Main Menu
Double-tap Exit to 375 Main Menu if you want to
return to the 375 Main Menu.
IrDA
communication
with PCs
The 375 Field Communicator communicates with
PCs using infrared technology. IrDA is the only PC
interface supported for the transfer of device
descriptions, software updates, configurations,
event captures, and ScratchPad files.
IrDA communication can either be built into the PC
or provided through an adapter such as a USB to
IrDA adapter or a serial to IrDA adapter. Refer to
your IrDA manual for operating instructions.
Throughput for infrared communications with the
375 Field Communicator is approximately
4 kilobytes/second. Maximum recommended
distance between the IrDA and PC is 18 inches.
Page 27
Learning the Basics
2-15
Listen For PC
In Listen for PC, the 375 Field Communicator is
under the control of a PC application for
transferring data and managing device
configurations. The PC application could be one of
the following:
•AMS™ Suite: Intellige nt Devi ce Manage r
(version 6.2 or higher), software for managing
instrumentation and valves in a process plant.
Currently, AMS only supports HART
configurations. In the future, it will also support
F
OUNDATION fieldbus configurations.
•375 Field Communicator Easy Upgrade
Programming Utility
To ente r Listen for PC:
1.From the 375 Main Menu, select Listen for PC.
2.Align the 375 Field Communicator IrDA interface
with the PC IrDA interface.
3.Complete the necessary transfer(s) using the
Programming Utility or AMS Suite: Intelligent
Device Manager; see the Programming Utility
online Help for more informatio n.
4.Tap EXIT to close the Listen for PC application.
If new system software was downloaded to the 375
Field Communicator System Card, an update of
the Internal Flash will occur.
Page 28
2-16
Learning the Basics
Transferring HART configurations using AMS
Suite: Intelligent Device Manager
A Handheld Communicator Interface kit of the
Intelligent Device Manager (version 6.2 or higher)
option lets you use the 375 Field Communicator
with AMS.
1.Align the 375 Field Communicator IrDA interface
with the PC IrDA interface and then enter Listen
for PC. A 375 Field Communicator icon will
appear in the AMS Suite: Intelligent Device
Manager to indicate that all configurations from
the 375 Field Communicator can be accessed.
2.In the AMS Suite: Intelligent Device Manager
double-click the 375 Field Communicator icon.
The Expansion Module and Internal Flash
folders are displayed. On ce all of the
configuration files are displayed, perform your
tasks with the AMS Suite: Intelligent Device
Manager.
Easy Upgrade Programming Utility
To add Device Descriptions (DDs) or system
software upgrades you will need to have a System
Card with the Easy Upgrade option. For more
details see the Programming Utility online Help.
All 375 Field Communicators come with the basic
ability to transfer event captures and text files.
Page 29
Learning the Basics
2-17
Using the
ScratchPad
application
From the 375 Main Menu double-tap ScratchPad
to run the ScratchPad application. ScratchPad is a
text editor that you can use to create, open, edit
and save simple text (.txt) documents. You are
able to transfer .txt files between a PC and the 375
Field Communicator using the Programming Utility.
ScratchPad only supports very basic formatting.
You can also launch the ScratchPad application
from within the HART application by tapping the
ScratchPad (
) icon in the upper right corner of
the display. This will automatically open the
ScratchPad application.
Once ScratchPad is launched you can perform the
following ope ra tio ns.
Figure 2-5. Open blank document in ScratchPad
Page 30
2-18
Learning the Basics
Create a new document
From the Main Page in the ScratchPad application,
tap the NEW button. An empty text window and
SIP keyp ad wil l appear. You are now read y to ente r
text into your new document.
A new document can also be created within
ScratchPad by tapping the New (
) icon in the
toolbar or by selecting File > New from the menu.
Open an existing document
1.From the Main Page in the ScratchPad
application, select the desired file located under
File Name.
2.Tap the OPEN button. A text window and the
SIP keypad will appear. You are now ready to
edit your document.
You can also open a document by selecting
File
| Open from the menu bar or by tapping the
Open (
) icon in the toolbar .
Enter text
Using the stylus, tap the desired letters from the
SIP keyboard. Using the keypad, press the desired
keypad button in quick repetitions to display the
appropriate letter or number.
Select text
Drag the stylus over the desired text to highlight, or
to select all of the text in the document tap
Edit
| Select All....
Page 31
Learning the Basics
2-19
Cut text
1.Select the text to be cut.
2.Tap Edit from the menu bar.
3.Tap Cut from the Edit menu.
You can also cut text by selecting text and tapping
the Cut (
) icon in the toolbar .
Copy text
1.Select the text to be copied.
2.Tap Edit from the menu bar.
3.Tap Copy from the Edit menu.
You can also copy text by selecting text and
tapping the Copy (
) icon in the toolbar .
Paste te xt
1.Copy the text to be pasted.
2.Tap Edit from the menu bar.
3.Tap Paste from the Edit menu.
You can also paste text by copying the text to be
pasted and tapping the Paste (
) icon in the
toolbar.
Undo text
1.In your document, tap Edit from the menu bar.
2.Tap Undo from the Edit menu.
Save a document
1.In your document, tap File from the menu bar.
2.Tap Save from the File menu.
3.Type the file name in the dialog box if your
document is new.
4.Tap OK.
You can also save a document by tapping the
Save (
)icon in the toolbar.
Page 32
2-20
Learning the Basics
Save a copy
To save a copy of the current document under
another name:
1.In your document, tap File from the menu bar.
2.Tap Save As... from the File menu.
3.Type the copy file name in the dialog box.
Delete a document
There are three options for deleting a ScratchPad
document:
Option 1
1.From the Main Page in ScratchPad, select the
file to be deleted.
2.Tap DELETE.
3.A warning will appear telling you that the
selected file will be permanently deleted. If you
are sure you want to delete this file tap Yes.
Option 2
1.To delete from your document, tap File > Delete.
2.From the Delete File Page, tap the desired file to
be deleted.
3.Tap OK.
4.A warning will appear telling you that the
selected file will be permanently deleted. If you
are sure you want to delete this file tap Yes.
5.Tap EXIT when you are finished deleting files.
Option 3
Delete the .txt file from the Programming Utility.
See the Programming Utility online Help for more
information.
Exiting ScratchPad
1.In your document, tap File from the menu bar.
2.Tap Exit from the File menu.
3.Tap the EXIT button from the Main Page.
Page 33
Learning the Basics
2-21
MANAGING
STORAGE
Types of
storage
The 375 Field Communicator system management
and storage allows you to view the types of
storage, run IrDA communication, transfer
configurations, and operate the Programming
Utility.
The 375 Field Communicator memory consists of
four components:
1.Internal Flash—32MB non-volatile RAM. The
Internal Flash memory can store:
•The optional Configuration Expansion Module
(spare part number 00375-0043-0001) will allow
you to store more configurations if needed.
•HART event captures, FOUNDATION fieldbus
statistics, and user generated text files
•375 Field Communicator system software
2.System Card (SC)—an internal Secure Digital
Card with non-volatile Flash memory. A copy of
installable 375 Field Communicator application
software exists on every System Card. The
System Card also stores all HART and
F
OUNDATION fieldbus Device Descriptions.
3.RAM—32MB used only for program execution
4.Expansion Module (EM)— an optional
removable memory card that snaps into the
Expansion Port on the side of the 375 Field
Communicator. The Configuration Expansion
Module can store HART device configurations.
Page 34
2-22
Learning the Basics
MAINTENANCE
Any maintenance, repair, or replacement of
components not listed below must be performed by
specially trained personnel at authorized service
centers. Y ou can perform common maintenance
procedures on the 375 Field Communicator, as
described below:
•Cleaning the exterior. Use only a dry lint-free
towel or dampen the towel with a mild soap and
water solution.
•Charging, removing, and replacing the battery
pack
•Removing and replacing the System Card
•Removing and replacing the Expansion Module
or Expansion Port Plug
•Removing and replacing the stand assembly
Battery
Information
•Ensuring that all exterior screws are sufficiently
tightened
•Ensuring that the Communication Terminal
recess is free of dirt and debris (does not require
disassembly).
Checking the charge remaining
Use the Settings menu to check the charge
remaining; see
“Power” on page 2-13.
You can also check the battery charge remaining
before you insert a spare battery pack.
1.Remove the battery pack from the 375 Field
Communicator; see
“Removing the System Card
and battery pack” on page 2-23.
2.T urn the battery pack over and press the battery
pack charge indicator button. The indication
lights will illuminate based upon the amount of
charge remaining in the battery. Each light
represents 20 percent of charge remaining. The
battery is fully charged when all of the indicator
lights are illuminated.
Page 35
Learning the Basics
2-23
Charging the battery
The battery can be charged while attached to the
375 Field Communicator or charged separately.
The indication light on the charger will be green
when fully charged, amber when charging, cycle
between amber and green when pulse charging,
and red if it is unable to charge.
Do not attempt to charge the battery pack in
hazardous areas. To charge the 375 Field
Communicator battery:
1.Plug the recharger/power supply into a power
outlet.
2.Plug the power supply/charger connection into
the 375 Field Communicator. The 375 Field
Communicator is fully operable while the battery
is recharging.
Removing the System Card and battery pack
Remove the System Card and battery pack:
1.Place the 375 Field Communicator face down on
a level, secure surface.
2.Loosen the two battery pack retaining screws
until the top of each screw is flush with the top of
the battery pack.
3.Slide the battery off the main unit. Do not pull up
on the battery pack as this could damage the
power supply connector.
4.Grasp the System Card and slide it straight out
of the main unit. Do not pull up on the System
Card as this could damage the card or the
System Card socket.
Page 36
2-24
Learning the Basics
Running a self
test
Working in an
Intrinsically
Safe (IS) area
Waste
disposal
There is no need, nor is it possible, to perform a
manual self test with the 375 Field Communicator.
Testing features are done automatically. A warning
message will occur if a fault condition is found
during these tests.
The battery pack can be replaced in Intrinsically
Safe areas. The Expansion Module can be
installed in hazardous locations while the 375 Field
Communicator is still running.
If it ever becomes necessary to discard any part(s)
of the 375 Field Communicator, adhere to the
waste-disposal regulations applicable in your
locality.
Page 37
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
SECTION 3HART FUNCTIONALITY
OVERVIEWThis section provides instruction on basic HART
functionality of the Model 375 Field Communicator.
As they become available, the HART Field
Communicator menu trees will be located online at
www.fieldcommunicator.com.
SAFETY
MESSAGES
Procedures and instructions in this section may
require special precautions to ensure the safety of
the personnel performi ng the operatio n.
Information that raises potential safety issues is
indicated by a warning symbol (
). Refer to the
following safety messages before performing an
operation preceded by this symbol. Other warning
messages can be found in the Troubleshooting
section of this manual.
WARNING
If you choose to ignore all field device status messages, every message from nuisance to critical
will be ignored.
WARNING
Voltage measurements are for reference purposes only. Do not make critical process control
decisions based upon this voltage.
www.fieldcommunicator.com
Page 38
3-2
HART Functionality
BASIC
FEATURES
AND
FUNCTIONS
STARTING
THE HART
APPLICATION
Interpreting the HART icon
A beating hollow heart icon is displayed when the
375 Field Communicator is communicating with a
live HART device (
). A solid beating heart will
replace the hollow heart icon when communicating
to a HART loop with a device in burst mode. The
HART logo is displayed during periods when
communication is not occurring.
NOTE
This is common when only static parameters are
listed.
To start the HART application:
1.Turn on the 375 Field Communicator. The 375
Main Menu is displayed with HART as the
Using Fast Key
default application.
2.Double-tap HART Application. If a live HART
device is connected to the 375 Field
Communicator, the HART Application main
menu will be displayed automatically with key
parameters from the connected device. If a
device is not connected, the HART Application
main menu is displa yed after a few seconds. To
navigate back to the 375 Main Menu press the
back arrow button. From the HART Application
main menu you can choose Offline, Online, or
Utility f unctions. The rest of this section will
guide you through the HART Application menus
and functions.
The Fast Key sequence is a sequence of
sequences
numerical button presses, corresponding to the
menu options that lead you to a given task. The
Fast Key sequences are identical to the 275 HART
Communicator. See your field device
documentation for fast key sequence options.
Page 39
HART Functionality
3-3
Setting up Hot
Key options
The Hot Key menu is a user-definable menu that
can store shortcuts for up to 20 of your most
frequently performed tasks. For example, if you
change device tags and damping often, you can
add options for these functions to the Hot Key
menu. Once you are Online the Hot Key will
automatically appear in the toolbar. To add a
custom option to the Hot Key menu:
1.With the Online menu or any of the submenus
open, select the option you want to add to the
Hot Key menu.
2.Tap and hold the Hot Key (). The Hot Key
Configuration window shows the new option you
are adding.
3.Tap ADD.
4.Tap ALL to add the Hot Key option for all
devices supported by the Communicator, or tap
ONE to add the Hot Key option only for the
device type to which you are currently
connected.
5.If the message “Mark as read only variable on
Hot Key menu” displays, choose one of the
following:
•YES: The variable for this option is read-only,
meaning users can view but not change its
value.
•NO: You can view as well as change the value
for this variable.
6.Respond to the message “Display value of
variable on Hot Key menu?” by choosing one of
the following:
•YES: The value of this variable will appear on
the Hot Key menu.
•NO: The Hot Key menu will show the name of
the variable but not its value.
Page 40
3-4
HART Functionality
7.Tap the EXIT button on the Hot Key
Configuration window to return to the original
menu. The new option is added to the Hot Key
menu.
Executing Hot
Key options
Removing Hot
Key options
one at a time
To use a Hot Key option, you must first properly
connect the 375 Field Communicator to a device.
You can access the Hot Key menu from any online
window. To use a Hot Key option:
1.Connect the 375 Field Communicator to a HART
loop or device.
2.Tap the Hot Key. The Hot Key menu is
displayed.
3.Double-tap the desired option.
To remove individual Hot Key options:
1.Tap and hold the Hot Key (). The Hot Key
Configuration window will appear.
2.Select the menu option you want to remove.
NOTE
Removing all
Hot Key
options
Range Values is a predefined option and cannot
be removed. It provides quick access for viewing
or changing the range for a device.
3.Tap the DEL button.
4.When you are done, tap EXIT to close the Hot
Key Configuration window.
To remove all Hot Key options currently defined:
1.From the HART main menu, double-tap Utility.
2.From the HART Utility menu, double-tap
Configure HART Application.
3.From the Configure HART Application menu,
double-tap Storage Cleanup.
4.From the Storage Cleanup menu, double-tap
Hot Key Menu.
5.Tap YES if you are sure you want to delete all
the items from the Hot Key menu.
Page 41
HART Functionality
3-5
WORKING
OFFLINE
The Offline menu allows you to create offline
configurations, view and change device
configurations stored on the 375 Field
Communicator.
There are two types of configurations: device
configuration and user configuration. A HART
configuration created from a HART device will
initially be saved as a device configuration. A
HART configuration created Offline will be saved
as a user configuration. A HART configuration
transferred to a 375 Field communicator from
another program will be saved as a user
configuration. Editing a device configuration within
the 375 Field Communicator will change it to a
user configuration.
The concept of partial or standard configurations
Creating new
configurations
Offline
does not apply to the 375 Field Communicator. All
configurations are full configurations.
Creating a new configuration allows you to create
a user configuration for a specific device type and
revision. To create a new HART device
configuration while working offline:
1.From the HART Application main menu,
double-tap Offline.
2.From the Offline menu, double-tap New Configuration. The manufacturer names of the
installed Device Descriptions are listed.
3.Double-tap the desired manufacturer to expand
the list. The models available for the
manufacturer are listed.
4.Double-tap the desired model to expand the list.
The device revisions available for the selected
model are listed.
5.Double-tap the desired device revision.
Page 42
3-6
HART Functionality
6.If a warning appears, thoroughly read the
warning, tap CONT. to accept the warning and
procee d , or tap EXIT to e n d c r ea ting a new user
configuration.
7.Mark the configurable variables you want sent to
the HART device. Double-tap Mark all > OK to
have all variables marked. Double-tap Unmark all > OK to clear the marks from all variables. A
“+” symbol indicates a mark to send. A “*”
symbol indicates a parameter has been
edited.To mark and edit variables individually:
a.Double-tap Edit individually to configure
specific variables before sending them to a
device.
b.Scroll through the list of variables and select
the variable you want to mark or edit.
c.To change the value for the selected variable,
tap EDIT, change the value, and tap ENTER.
d.To mark the selected variable, tap MARK. A
“+” symbol indicates a mark to send. A “*”
symbol indicates a parameter has been edited.
e.Repeat steps b through d for other variables as
necessary and tap EXIT when you are
finished.
8.To save a new configuration, double-tap Save as... (The SAVE button will automatically bring
you to the Save as... menu.)
a.To change the location where the configuration
is saved, double-tap Location, select an
option, and tap ENTER.
b.To specify a name for the configuration,
double-tap Name, enter the name, and tap
ENTER.
c.Tap SAVE.
Page 43
HART Functionality
3-7
Opening saved
configurations
Offline
Once opened, a saved configuration allows you to
edit, copy to, send, delete, rename, and compare
to other saved configurations. To open a saved
configuration:
1.From the HART Application main menu,
double-tap Offline.
2.From the Offline menu, double-tap Saved Configuration.
3.Double-tap the storage location from where you
saved the configuration—Internal Flash
Contents or Configuration Expansion Module
Contents.
4.Double-tap the desired configuration to open the
menu selection.
The FILTR button opens a menu that provides
both sort and tag filter options. These options
allow you to customiz e your view of saved
device configurations.
Sort allows you to group and display device
configurations according to your choice of name,
tag, or descriptor.
Tag Filter allows you to customize your group for
viewing according to what you entered with Sort
by picking characters from the device name, tag,
or descriptor.
When setting up a filter , you can use two special
charac ters: the period (.) and the asterisk (*).
The period replaces a single character of any
value. The asterisk is used to represent a string
of alphanumeric characters of any value.
For example, if you want to list all configurations
that have a tag or name of P - 001 to P - 300.
You would enter “P - *” in the filter. If you want to
Page 44
3-8
HART Functionality
list configurations that have a tag or name that
begins P-
0 and ends with a 7, set the filter to
P - 0.7.
The XPAND button allows you to view the tag,
manufacturer, device type, descriptor, and the
configuration type. Tap CMPRS to return to the
previous compressed screen.
Choose from the following menu options:
Edit a saved configuration Offline
Edit a saved configuration while working offline:
1.From the Saved Configuration menu, double-tap
Edit.
2.If a warning appears, thoroughly read the
warning, tap CONT. to accept the warning and
proceed, or tap EXIT to end creating a new unit
configuration.
3.Mark the configurable variables you want saved
in the HART configuration. Double-tap
Mark all > OK to have all variables marked.
Double-tap Unmark all > OK to clear the marks
from all variables. To mark and edit variables
individually:
a.Double-tap Edit individually to configure
specific variables before sending them to a
device.
b.Scroll through the list of variables and select
the variable you want to mark or edit.
c.To change the value for the selected variable,
tap EDIT, change the value, and tap ENTER.
d.To mark the selected variable, tap MARK. A
“+” symbol indicates a mark to send. A “*”
symbol indicates a parameter has been edited.
e.Repeat steps b through d for other variables as
4.Tap SAVE to return to the Contents menu.
necessary.
Page 45
HART Functionality
3-9
Copy a saved configuration Offline
Copy to... allows you to copy a saved configuration
to a new storage location.
1.From the Saved Configuration menu, double-tap
Copy to....
2.Choose the storage locati on from whic h you
want to open the configurati on— Inte rn al Flas h
or Configuration Expansion Module and tap
ENTER.
3.Double-tap Name and enter the name of the
configuration.
4.Tap SAVE to copy to a new location.
Send a saved configuration Offline
Send allows you to send the selected configuration
to a connected device. From the Saved
Configuration menu, double-tap Send. The 375
Field Communicator will then send the
configuration to a connected device that is
compatible with the configuration.
Delete a saved configuration Offline
Delete allows you to remove configurations one at
a time. To delete a configuration from the 375 Field
Communicator storage:
1.From the Saved Configuration menu, double-tap
Delete.
2.Tap Yes to confirm the deletion.
Page 46
3-10
HART Functionality
Rename a saved configuration Offline
Rename allows you to change the name of a
saved configuration. To rename a saved HART
configuration:
1.From the Saved Configuration menu, double-tap
Rename.
2.Double-tap the file you want to rename.
3.Enter the new file name and tap ENTER.
4.Tap SAVE.
Compare two saved configurations Offline
Any two configurations can be compared.
However, in order to compare two configurations of
the same field device, the following conditions
must be met:
•Device type (including manufacturer), device
revision, and DD revision must match exactly. A
dialog box will appear if the configuration is
different, however, you will not be told the
differences.
•Configurations can only be compared against
other configurations containing the same set of
variables. The 375 Field Communicator notifies
you if this condition is not met.
The format of data storage must match exactly.
The 375 Field Communicator notifies you if this
condition is not met.
1.From the Saved Configuration menu, double-tap
Compare.
2.Choose the storage location—Internal Flash or
Configuration Expansion Module and tap
ENTER.
3.Double-tap Name to select the configuration file.
4.Double-tap the desired file to compare.
5.Tap COMP to compare the configurations.
6.Tap OK when you are finished reading the
window.
Page 47
HART Functionality
3-11
WORKING
ONLINE
The online mode displays data for the HART
device to which you are connected. The Online
menu displays critical, up-to-date process
information that is continuously updated, including
device setup, primary variable (PV), analog output
(AO), lower range value (LRV), and upper range
value (URV). For information about intrinsically
safe connections see
Appendix B “Approval
Information”.
A HART configuration created from a connected
HART device will initially be saved as a 375 device
configuration. Editing a device configuration within
the 375 Field Communicator will change it to a 375
user configuration.
The 375 Field Communicator can communicate
with a transmitter from the control room, the
Connecting to
a HART loop
instrument site, or any wiring termination point in
the loop.
Connect the 375 Field Communicator with the
appropriate connectors in parallel with the
instrument or load resistor. The HART connections
are not polarity sensitive.
In order for the 375 Field Communicator to function
properly, a minimum of 250 ohms resistance must
be present in the HART loop.
NOTE
Dynamic variables shown while online represent
the digital data being sent from the device.
Page 48
3-12
HART Functionality
There are three terminals on the top of the 375
Field Communicator. Two of them are red and one
of them is black. Each red terminal is a positive
connection for its protocol. The black terminal is a
common shared by both protocols. There is an
access door to ensure that only one pair of
terminals is exp os ed at any one tim e; see
3-1. There are several markings to indicate which
pair of terminals is for which protocol.
Figure 3-1. HART terminal access door
Figure
HART Terminal Markings
Page 49
HART Functionality
Figure 3-2 illustrates how to connect the 375 Field
Communicator to a HART loop:
Figure 3-2. Connecting to a HART loop
HART compatible
device
+
RL≥250Ω
3-13
-
+
-
-
+
Figure 3-3 illustrates how to connect the 375 Field
Communicator directly to terminals of a HART
device:
Figure 3-3. Connecting directly to a HART device
+
-
Current
meter
mA
+
Power
supply
+
-
-
HART compatible
device
+-
+
-
RL≥250Ω
+
-
Current
meter
mA
+-
+-
+
Power
supply
-
Page 50
3-14
The following diagram illustrates how to connect
the optional 250-ohm resistor. Attaching a resistor
is necessary if less than 250 ohms resistance is
present in the HART loop.
HART compatible
device
–
+
HART Functionality
+
Power
Supply
–
Optional
250-Ohm Load
Resistor
VIEWING THE
ONLINE MENU
To temporarily install the optional 250-ohm load
resistor:
1.Insert the load resistor into the lead set jacks.
2.Open the loop to allow connection of the resistor
in series in the loop.
3.Close the loop using the lead set connectors.
The Online menu is the first menu to appear when
connecting to a HART compatible device. It is
structured to provide important information about
the connected devic e. This menu dis pl ay s crit ic al ,
up-to-date device information including primary
variable, analog output, lower range value, and
upper range value. See your field device user’s
manual for more information.
Page 51
HART Functionality
Because of the important information provided in
the Online menu, some menus provide instant
access to this window. When access is available,
the HOME button appears to return you to the
Online menu.
Figure 3-4. Online menu example
3-15
Once you have made changes to the parameters,
you may send them to the device. An asterisk will
appear next to the parameter name of any un-sent
item.
The configuration parameters for devices vary
widely from device to device and are defined in the
device description. Refer to your field device user’s
manual for more information. To view process
information for a connected device:
1.Connect the 375 Field Communicator to a HART
loop or directly to the device.
2.Push the on/off button to turn on the 375 Field
Communicator.
3.Double tap HART Application. The Online main
menu will be displayed automatically.
4.You can view more information about these
parameters by choosing the following Online
menu options:
Page 52
3-16
HART Functionality
Viewing the
Device Setup
submenu
The Device Setup menu accesses every
configurable parameter of the connected device.
Double-tap Device setup to view the process
variables, diagnostics and service, basic setup,
detailed setup, and review:
Process Variables (PV)
The PV menu lists all process variables and their
values. Process variables are continuously
updated when this screen is displayed.
Diagnostics and service
The Diagnostics and Service menu offers device
and loop tests as well as calibration options. The
diagnostics and service operations that are
available vary widely from device to device and are
defined in the device des crip tio n.
Test device menu lists the status as well as self
and master test of the device. Test device initiates
a diagnostic routine at the device and can report
an electronics failure, as well as other failures that
can affect performance.
Loop test is used to set the output of the device at
a specified analog value, and may be used to test
the integrity of the loop and the operation of
indicators, recorders, or similar devices in the loop.
Calibration is used to perform such operations as
performing a sensor trim, D/A trim, and scaled D/A
trim.
Page 53
HART Functionality
3-17
Basic setup
The Basi c setup menu provides quick access to a
number of configurable parameters including tag,
unit, range values, and damping.
The options available in the Basic setup menu are
the most fundamental tasks that can be performed
with a given device. These tasks are a subset of
the options available under the Detailed setup
menu.
The Tag alphanumeric identifies a specific device.
Changing units affects the engineering units that
are displayed. Reranging changes the analog
output scaling. Changing damping effects the
response time of the transmitter and is often used
to smooth the output when there are rapid input
variations.
Detailed setup
The Detailed setup menu provides access to every
editable device parameter and all device functions.
The Detailed setup menu varies widely from one
HART compatible device to another. Functions in
this menu can include tasks such as
characterization, configuration, and sensor and
output trims.
Review
The Review menu lists all of the static parameters
read from the connected device, including
information about the device and sensor setup and
limitations. It also includes information about the
connected device such as tag, materials of
construction, and device software revision.
Page 54
3-18
HART Functionality
Primary
Variable (PV)
Analog Output
(AO)
Lower Range
Value (LRV)
The Online menu displays critical process
information that is continuously updated. If the
primary variable and related engineering units are
too long, they will not appear on the Online menu.
Double-tap PV to view when the primary variable
and the related engineering units truncated on the
Online menu.
The analog output is the signal on the 4–20 mA
scale that corresponds to the primary variable.
This is a digital value sent from the field device.
Double-tap PV AO to view when the analog output
and its related engineering units are truncated on
the Online menu.
Double-tap PV LRV to view when the lower range
value and its related engineering units are
Upper Range
Value (URV)
VIEWING THE
UTILITY MENU
Configuring
the HART
application
truncated on the Online menu.
Double-tap PV URV to view when the upper range
value and its related engineering units are
truncated on the Online menu.
The Utility menu allows you to set the polling
option, change the number of ignored status
messages, view the available Device Descriptions,
perform a simulation, and view HART diagnostics.
Changing the HART polling option
Use the HART polling option to configure your 375
Field Communicator to automatically search for all
or specific connected devices. Most HART device
installations contain one device per loop and the
device address equals zero.
To have more than one device per loop, wire the
devices in parallel and placed into “Multidrop”
mode. This mode is enabled by changing the
address from zero to any address between
1 — 15. After the mode is enabled, the analog
Page 55
HART Functionality
3-19
output of each device is fixed and no longer
repres ents any variable.
To change the polling option:
1.From the HART main menu, double-tap Utility.
2.Double-tap Configure HART Application.
3.Double-tap Polling.
4.Select one of the following polling options:
•Never Poll - Connects to a device at address 0
and if not found, it will not poll.
•Ask Before Polling - Connects to a device at
address 0 and if not found, you will be asked if
you want the communicator to poll for devices at
addresses 1–15.
•Always Poll - Connects to a device at address 0
and if not found, the communicator will
automatically poll for devices at addresses 1–15.
•Digital Poll - Polls addresses 0–15, regardless if
a device is found at address 0. To find individual
device addresses, use this option to find each
connected device in the loop and list them by tag
number.
•Poll Using Tag - Allows you to enter the tag of
the device. You will be prompted to enter a tag
name upon starting the HART Application.
•Poll Using Long Tag - Allows you to enter the
long tag of the device. You will be prompted to
enter a tag name upon starting the HART
Application. (Only supported in HART Universal
revision 6 devices.) Double-tap when the tag is
truncated to display the full tag.
5.Tap Enter.
Refer to your device-specific manual for
information about changing a device polling
address.
Page 56
3-20
HART Functionality
Changing ignored status messages
The 375 Field Communicator displays status
messages from all connected HART devices. The
Ignore Status option lets you specify the number of
field device status messages that are ignored,
extending the time between displayed messages.
The default is 50 messages. If you choose to
ignore all field device status messages, every
message from nuisance to critical will be ignored.
To change the number of ignored status
messages:
1.From the HART main menu, double-tap Utility.
2.Double-tap Configure HART Application.
3.Double-tap Ignore Status.
4.Enter the number of status messages you want
ignored before the next message is displayed.
You can specify a number from 50 to 500.
5.Tap ENTER. All field device status messages
will be ignored until the quantity specified has
been reached.
Storage Cleanup
The Storage Cleanup menu lets you delete the
following items:
•Internal Flash - By selecting YES you will
remove all config ur ati ons saved in the Inter na l
Flash.
•Configuration Expansion Module - By
selecting YES you will remove all configurations
saved in the Configura tio n Expansion Modul e.
•Hot Key Menu - By selecting YES you will
delete all items from the Hot Key menu.
Page 57
HART Functionality
3-21
Viewing
available
Device
Descriptions
Simulating an
HART Device Descriptions enable the 375 Field
Communicator to recognize and configure specific
HART-compatible devices. To view t he currently
installed HART Device Descriptions:
1.From the HART main menu, double-tap Utility.
2.Double-tap Available Device Descriptions.
The manufacturer names of the installed Device
Descriptions are listed.
3.Double-tap the desired manufacturer to expand
the list. The models available for the
manufacturer are listed.
4.Double-tap the desired model to expand the list.
The device revisions available for the selected
model are listed.
The 375 Field Communicator has a simulation
online
connec tion to
a HART device
mode that allows you to simulate an online
connection to a HART-compatible device without
actually connecting to a device. Simulation mode is
a training tool that helps you become familiar with
devices before configuring them in a critical
environment. A simulated configuration cannot be
saved.
To simulate a connection to a HART device:
1.From the HART main menu, double-tap Utility.
2.Double-tap Simulation. The manufacturers with
device descriptions installed on the 375 Field
Communicator are listed.
3.Double-tap the desired manufacturer to expand
the list. The models available for the
manufacturer are listed.
4.Double-tap the desired model to expand the list.
The device revisions available for the selected
model are listed.
5.Double-tap the desired device revision. Refer to
the device manual to determine the device
revision.
Page 58
3-22
HART Functionality
6.If a warning appears, thoroughly read the
warning, tap CONT. to accept the warning and
proceed, or tap EXIT to end creating a new unit
configuration. (This warning will not appear if
your device is tested.) The online menu for the
simulated device is displayed. You can now use
the 375 Field Communicator as if it were
connected to the selected device and perform
any online task.
Viewing HART
diagnostics
Disconnecting
from a HART
device
DC voltage measurement (HART terminals)
To check the device voltage:
1.From the HART main menu, double-tap Utility.
2.Double-tap HART Diagnostics.
3.Double-tap DC Voltage Measurement. The DC
voltage measurement is displayed. Tap OK
when done viewing the measurement. Exit the
HART Terminal Voltage menu and re-enter to
refresh the screen. Voltage measurements are
for reference purpo se s o nly.
Prior to disconnecting be sure to check the
following items:
•Determine if you want to save as a configuration.
•Verify methods (e.g. calibration, loop test) are
complete.
•Resolve any un-sent data to the device.
Page 59
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
SECTION 4FIELDBUS FUNCTIONALITY
OVERVIEWThis section provides instruction on basic fieldbus
functionality for the 375 Field Communicator.
SAFETY
MESSAGES
Procedures and instructions in this section may
require special precautions to ensure the safety of
the personnel performi ng the operatio n.
Information that raises potential safety issues is
indicated by a warning symbol (
). Refer to the
following safety messages before performing an
operation preceded by this symbol.
WARNING
There c ould be a Database Mismatch. Changes made with the 375 may not be recorded in the
Host System database. Ensure all safety precautions and work procedures have been followed.
If this segment is connected to a Host System, the changes made with the 375 may not be
recorded in the Host System’s permanent data base. Verify the changes in the database.
Otherwise, this could cause unpredictable results and, depending upon your application,
process disruption leading to property damage, serious injury, or death.
Process control could be affected. Changing device parameters could adversely affect the
control of your process.
Ensure all safety precautions and work procedures have been followed. Put control loop in
Manual/Out of service before applying changes. Verify output before returning control loop to
Auto. Failure to do so could result in property damage, death or serious injury.
www.fieldcommunicator.com
WARNING
Page 60
4-2
BASIC
FEATURES
AND
FUNCTIONS
Fieldbus Functionality
Link Active
Scheduler
(LAS)
All segments have one and only one Link Active
Scheduler (LAS). The LAS operates as the bus
arbiter for the segment. The 375 Field
Communicator is set up to always be the last node
to become the LAS on a segment.
The devices that are capable of becoming the LAS
are called link master devices. All other devices
are referred to as basic devices. When a segment
first starts up, or upon failure of the existing LAS,
the link master devices on the segment bid to
become the LAS. The link master that wins the bid
(i.e. the one with the lowest address) begins
operating as the LAS immedi atel y upo n
completion of the bidding process. Link masters
that do not become the LAS can act as LAS
backups by monitoring the segment for failure of
the LAS and then bidding to become the LAS
when a LAS failure is detected.
Only one device can communicate at a time.
Permission to communicate on the bus is
controlled by a centralized token passed between
devices by the LAS. Only the device with the token
can communicate. The LAS maintains a list of all
devices that need access to the bus. This list is
called the “Live List”; see
“Displaying the Live
Device List” on page 4-11.
Page 61
Fieldbus Functionality
4-3
Interoperability
375 operation
with other
hosts
The 375 Field Communicator is designed to
operate with a wide range of F
OUNDATION fieldbus
devices independent of device manufacturer.
Interoperability is achieved through the use of
Device Description Language (DDL) technology
supported by the Fieldbus Foundation.
Basic testing is performed on all DDs. In addition,
each device manufacturer is asked to certify that
they have thoroughly tested their device(s) with the
375 Field Communicator. If certification is not
received, a warning message will display when you
attempt to access an untested device.
When a 375 Field Communicator is connected to a
live fieldbus segment and a host system, it joins
the fieldbus segment but not as the LAS. This
means that, although the 375 Field Communicator
can view and edit device parameters, the control of
the segment is still handled by the node that is
designated the LAS for the segment. You can also
read and write if there is another LAS. Prior to
connecting to a host system review the 375 Field
Communicator Host Testing Summary on
www.fieldcommunicator.com.
ST_REVST_REV is a block parameter that increments
each time a block configuration has changed.
While a list of parameters is displayed, the 375
Field communicator will continuously read the
ST_REV of that particular block. If it sees the
ST_REV counter has incremented, it knows that
there has been a change to the block, and it will
automatically refresh (reread) all of the block
parameters. Thus, there would only be a very short
period of time before a change made by another
host would appear on the 375 display.
Page 62
4-4
Fieldbus Functionality
ModesThe Resource, Transducer, and all function blocks
in the device have modes of operation. These
modes govern the operation of the block. Every
block supports both automatic (AUTO) and out of
service (OOS) modes. Other modes may also be
supported.
Types of Modes
For the procedures described in this manual, it will
be helpful to understand the following modes:
AUTO
The functions performed by the block will
execute. If the block has any outputs, these
will continue to update. This is typically the
normal operating mode.
Out of Service (OOS)
The functions performed by the block will
not execute. If the block has any outputs,
these will typically not update and the status
of any values passed to downstream blocks
will be “BAD”. Before you make changes to
the configuration of the block, change the
mode of the block to OOS. When the
changes are complete, change the mode
back to AUTO.
MAN
In this mode, the output of the block can be
manually overwritten for testing purposes.
Other Types of Modes
Other ty pes of modes are Ca s, RCas , ROut,
IMan and LO. For more information; see the
Emerson Process Management,
Rosemount Division Func tion Block ma nual,
document 00809-0100-4783.
Page 63
Fieldbus Functionality
4-5
Locating Mode Parameters
In the Resource and Transducer blocks, the mode
parameters are normally found in the Process
menu. In all other Function blocks, they are found
in the Common Config. menu. The Mode
parameters will also be included in the All
parameter list; see
“Working with Device Blocks”
on page 4-13.
Changing Modes
A warning message may appear whenever the
mode of any block is included in a list of parameter
changes to be sent to a device. Press YES to send
the change, or NO to not send the change.
To change the operating mode, set the
MODE_BLK.TARGET to the desired mode. After a
short delay, the parameter
MODE_BLOCK.ACTUAL should reflect the mode
change if the block is operating properly.
Permitted Modes
It is possible to prevent unauthorized changes to
the operating mode of a block. To do this,
configure MODE_BLOCK.PERMITTED to allow
only the desired operating modes. It is
recommended to always select OOS as one of the
permitted mode s.
Page 64
4-6
Fieldbus Functionality
STARTING
THE
FIELDBUS
APPLICATION
A general warning message may appear upon
starting the Fieldbus Application when an LAS is
detected on the segment. Select YES to proceed
to the live list, NO to return to the 375 Main Menu,
or HELP to get more information on the warning.
To start the fieldbus application:
1.Turn on the 375 Field Communicator. The 375
Main Menu is displayed; see
Figure 4-1.
2.Double-tap FOUNDATION Fieldbus Application.
If a live fieldbus device is connected to the 375
Field Communicator, the Fieldbus Application
main menu will briefly display followed by the
Live Display List.
If insufficient voltage is detected, a warning will
appear saying “No FF Segment Voltage
Detected. Press OK to go to the FF Main Menu.”
Press OK to navigate to the Fieldbus Application
main menu.
Figure 4-1. Fieldbus Application menu screen example
A connection warning message may appear if no
communication is detected. This means that an
LAS is not recognized by the segment and typically
occurs when connecting to a single device.
Page 65
Fieldbus Functionality
4-7
To navigate back to the 375 Main Menu, press the
back arrow button. From the Fieldbus Application
main menu you can choose Online, Utility or
Fieldbus Diagnostic functions. The rest of this
section will guide you through the Fieldbus
Application menus and functions.
Digital communication is susceptible to electrical
noise; follow proper wiring instructions.
WORKING
ONLINE
Connecting to
a fieldbus loop
The online menu displays data for the device to
which you are connected. The Online menu
displays critical, up-to-date process information,
including the segment live list, block lists, and
parameter functionality. For information about
intrinsically safe connections see
Appendix B
“Approval Information”.
NOTE
It is normal for processes to take longer the greater
the amount of scheduled communication. This is
influenced by the number of devices and the
control methods in place.
Connect the 375 Field Communicator with the
appropriate connectors in parallel with the
instrument. Due to measurement circuitry the 375
Field Communicator fieldbus connections are
polarity sensitive. If connected incorrectly, an error
message will displa y.
NOTE
Dynamic variables shown while online represent
the digital data being sent from the device.
Page 66
4-8
s
Fieldbus Functionality
There are three terminals on the top of the 375
Field Communicator. Two of them are red and one
of them is black. Each red terminal is a positive
connection for its protocol. The black terminal is a
common shared by both protocols. There is an
access door to ensure that only one pair of
terminals is exp os ed at any one tim e; see
4-2. There are several markings to indicate which
pair of terminals is for which protocol.
Figure 4-2. Fieldbus terminal access door
Figure
Fieldbus Terminal Marking
Page 67
Fieldbus Functionality
4-9
Bench hook-up
The following diagram illustrates one method of
connecting the 375 Field Communicator on a
bench.
For segments that are limited in size, the power
conditioner and terminators can be contained in a
single wiring block.
T
e
m
n
a
o
T
+
r
i
t
r
Connection
-
+
Block
-
+
-
e
m
n
a
o
+
r
i
t
r
Fieldbus
Power
Conditioner
-
+
-
24 Vdc
Power
supply
Page 68
4-10
Fieldbus Functionality
Field hook-up
The following diagram illustrates one method of
connecting the 375 Field Communicator to a
fieldbus segment. The 375 Field Communicator
can be connected at any convenient place along
the bus (segment). In the field, this is typically done
at the device or at the fieldbus junction box.
Fieldbus
Host
Control
System
T
++
Fieldbus
Power
Conditioner
---
+
24 Vdc
Power
supply
-
e
++
r
m
i
n
a
t
o
r
Fieldbus
Junction
Box
T
e
r
m
-
i
n
a
t
o
r
Page 69
Fieldbus Functionality
4-11
Displ aying the
Live Device
List
To display the active devices on a Fieldbus
segment (live list):
1.Connect the 375 Field Communicator to a
Fieldbus segment.
2.Turn on the 375 Field Communicator.
3.On the main menu, double tap FOUNDATION
Fieldbus Application.
4.On the Fieldbus Application menu, choose
Online. The Fieldbus Live Device List displays.
If a live fieldbus device is connected to a host
acting as the LAS, the Live Device List will be
displayed automatically with key parameters
from the connected device. If an existing host
control system or a device capable of being the
LAS is not connected, the 375 Field
Communicator will act as a temporary LAS on
the segment and produce a warning message.
After reading and following the message
instruction s, press OK to di splay the Live De vice
List.
Figure 4-3. Live Device List screen example
Page 70
4-12
Fieldbus Functionality
Displaying the
Block List
The Block List view lists the block tag, block type,
and actual mode of the device blocks, as well as
Schedule, Advanced, and Detail information
contained in a particular device. Consult your
device manual or the Fieldbus Foundation for more
information on blocks. F
trees will be on www.fieldcommunicator.com as
they become available. To view the Block List:
1.From the Fieldbus Application menu, choose
Online. The Fieldbus Live Device List will
appear.
2.Double tap the device you want to work with. A
status line appears on the bottom of the screen
to indicate connection progress.
Figure 4-4. Block list screen example
OUNDATION fieldbus menu
Page 71
Fieldbus Functionality
4-13
Working with
Device Blocks
The block menu is a submenu of the block list.
Block menus display block information for the
fieldbus device to which you are connected.
If the DD is not installed in your 375 Field
Communicator a DD error will appear. New DDs
will be made available on a regular basis; see
“Easy Upgrade Programming Utility” on page 2-16.
Devices that do not support transducer block
menus within the DD will have the following
selections: All, Process, Status, Other. If Methods
are incorporated into the transducer block they will
be displayed as either Diagnostic Methods or
Calibration Meth ods . Tap All to display all of the
parameters for the desired block. ALL display call
up times may take several minutes. It is
recommended you use this only if you are unable
to find your desired selection elsewhere.
If the device DD supports menus, you can display
the block menu by performing the following steps:
1.Display the block list; see page 4-12.
2.Double tap the desired block tag and the block
menu will appear.
3.From the block menu double tap the desired
parameter group label category.
Parameter Functionality
Shaded areas indicate values that cannot be
changed. In initial versions of the Fieldbus
Application you will be able to edit only the
resource, transducer, and I/O blocks. You will be
able to open and view all other blocks, however,
you will not be able to edit them.
Modified Parameters
An asterisk will appear next to a modified
parameter which has not yet been sent to
the device.
Page 72
4-14
Fieldbus Functionality
Displaying block parameters for
fieldbus devices
To display the parameters for fieldbus
devices:
1.Display the live list; see page 4-11.
2.Double tap a device on the live list to view
the blocks in that device.
3.Double tap the desired block.
4.Double tap the desired parameter group.
The parameters and their current values
are displayed. Shaded areas indicate
values that cannot be edited.
Changing and sending parameter data
To change the values for parameters:
1.Display the parameters for fieldbus
devices; see
page 4-14.
2.Double tap the desired parameter.
3.Change the value for the parameter.
(Tap HELP to view a description of the
parameter.)
4.Tap OK to acknowledge the parame ter
change. Repeat these steps for other
parameters as necessary. A “*” symbol
indicates a parameter has been edited.
5.Tap SEND to commit your changes to the
connected fieldbus device.
NOTE
The Block mode must be in the appropriate state to
accept parameter changes. Typically the mode is
MAN or OOS.
Select submenu choices as appropriate. Different
devices h ave different methods associated with
them. The selections on these menus vary
accordingly.
1.Display the li ve li st; see page 4-11.
2.Double tap a device from the live list.
3.Double tap the desired block (typically methods
are run in the Transducer block).
4.Double tap Methods.
5.Double tap the type of method you want to run,
e.g. calibration, diagnostic. Follow the navigation
screens to run the method.
Other Block
List selections
Displaying Device status
To display device status:
1.Display the li ve li st; see page 4-11.
2.Double tap a device from the live list.
3.Double tap the desired block.
4.Double tap Status. Status parameter(s) will be
displayed.
Detail Menu
To view the Detail menu:
1.Display the li ve li st; see page 4-11.
2.Double tap the device you want to work with.
3.Scroll down the block list and double tap Detail.
Double tap one of the following options:
• Physical Device Tag designates a field device’s
role in the system.
It is not recommended to
change the device tag when the device is
connected to a control system. Changing the
Physical Device Tag on a device which is on an
active segment could have unpredictable results.
Page 74
4-16
Fieldbus Functionality
• Address is the data link layer node address of
the device. The LAS automatically assigns an
address to a device when it is connected to a
segment.
If an LAS other than the 375 Field
Communicator is on the segment, changing the
address could have unpredictable results. It is
not recommended to change the addr e ss when
the device is connected to a control system.
• Device ID is the unique number identifier for
each device. It is set by the device manufacturer
and cannot be changed.
• Device Revision is the manufacturer revision
number. It is used by an interface device to
locate the DD file for the resource and cannot be
changed.
4.Using the SIP keyboard, enter the new
information. Tap OK.
Changing the I/O block schedule
To change the schedule:
1.Display the live list; see page 4-11.
2.Double tap the device you want to work with.
3.Scroll down the block list and double tap
Schedule. The I/O Block Schedule window will
appear. Changing the I/O block schedule on a
device which is on an active segment could have
unpredictable results.
4.Using the drop down menu, select the
appropriate MacroCycle (1, 2, 5, or 10 seconds).
5.Tap to check the box next to the I/O blocks that
are to be scheduled.
6.Tap OK. This will schedule the blocks and set
the mode on these blocks to Auto.
7.After reading the note, tap OK to acknowledge
that the I/O Block(s) were successfully
scheduled.
Page 75
Fieldbus Functionality
Displaying advanced features
To view the advanced features, including Network
Parameters:
1.Display the li ve li st; see page 4-11.
2.Double tap the device you want to work with.
3.Scroll down the block list and double tap
Advanced. Double tap the desired Label to view
label values.
You can save these values to an electronic file to
better facilitate network troubleshooting. These
files can be transferred to a PC using the Easy
Programming Utility.
UTILITYThe Utility menu displays polling as well as
4-17
fieldbus Device Descriptions installed on the 375
Field Communicator .
Polling
The V(FUN) is the first unpolled node address.
V(NUN) is the number of node addresses not to
poll. The addresses between V(FUN) and V(NUN)
are polled. The DeltaV System checkbox instructs
the 375 Field Communicator to use the same
polling scheme as DeltaV.
Enter the desired polling addresses in the
appropriate field. Narrowing the range of devices
being polled provides a quicker live list refresh.
Page 76
4-18
Fieldbus Functionality
Viewing Installed Fieldbus Device Descriptions
To view the Fieldbus device descriptions installed
on the 375 Field Communicator:
1.On the Fieldbus Appli cat ion menu, select and
double tap Utility.
2.Select and double tap Dev ice Desc rip tio ns List. Fieldbus device manufacturers installed on
the 375 Field Communicator are listed.
3.Select and double tap the manufacturer of the
device you want to view. The models available
for the manufacturer are list ed.
4.Select and double tap the model of the device
descriptio n you want to view. The device
revisions available for the selected model are
FIELDBUS
DIAGNOSTICS
listed.
Fieldbus diagnostics run diagnostics for
troubleshooting fieldbus networks. To view the
Fieldbus Diagnostics menu:
1.From the Fieldbus Application menu, double tap
Fieldbus Diagnostics.
2.If a warning appears, read it and tap OK to
acknowledge.
3.To perform a measurement, tap the check box
beside your desired option(s). Tap START to
view the Diagnostic Results.
If Auto Re-test was not selected on the Fieldbus
Diagnostics screen, tap RETEST to perform a
single re-test.
Page 77
Fieldbus Functionality
Figure 4-5. Fieldbus Diagnostics screen examples
4-19
Disconnecting
from a
Fieldbus
Device
Prior to disconnecting or turning off the 375 Field
Communicator be sure to check the following
items:
techniques for the Model 375 Field Communicator.
Below are methods for troubleshooting HART
Networks that are experiencing problems
communicating between a field device and the 375
Field Communicator.
Troubleshooting
suggestions
Answer the questions below and use the
troubleshooting table,
Table 5-4,before calling
technical suppor t per sonnel.
• Does the control system have HART
communication capabilities?
• Is it configured to communicate HART currently?
If so, is it reporting communication problems?
If not, stop HART communications on the control
system and test communication with the 375
Field Communicator again.
• Is there a barrier installed?
• Is the barrier capable of passing along the HART
signal?
www.fieldcommunicator.com
Page 80
5-2
Troubleshooting
Loops
Verify the HART loop current and voltage on the
field device. Almost all field devices need at least
4mA and 12VDC to operate properly.
If there are multiple field devices on a multidrop
loop then set the 375 Field Communicator to digital
polling mode.
Inspection of the loop wiring can often times reveal
problems. The shield is normally grounded at one
end only, which is usually the control system.
Verify that the loop has a minimum of 250 ohms
resistance. If there is not an external resistor, then
normally, the total resistance is the resistance of
the process-indicating device monitoring the loop.
Check the manuals for the process-indicating
device to determine it's loop resistance. If the
resistance of the process-indicating device is
unknown it can be determined by knowing the
current flow in the loop and the voltage across the
process-indicating device.
The resistance can be calculated using the
formula, Resistance = Voltage / Current. The 375
Field Communicator can be used to measure the
voltage; see
“DC voltage measurement (HART
terminals) ” on page 3-22.
Page 81
Troubleshooting
5-3
Sample values
Loop Current Flow Minimum voltage for 250 ohms.
4 ma 1 Volt
8 ma 2 Volts
12 ma 3 Volts
16 ma 4 Volts
20 ma 5 Volts
If the voltage across the process-indicating device
is greater than the value listed for a given current
flow then the device has at least 250 of internal
resistance. If the voltage is less than the value
listed on the table for the given current flow, then
more resistance needs to be added to the loop.
If an oscilloscope is available for use then use it to
look for noise on the loop. It is necessary to use a
a scope with differential mode capability or a
battery powered/isolated scope to avoid grounding
one side of the loop. Noise with a frequency of 500
Hz to 10,000 Hz is of particular interest, as this
represents frequencies near the HART frequencies
of 1200 and 2200 Hz.
Page 82
5-4
Table 5-1. Troubleshooting table for HART protocol
SymptomPossible CausesSolution
Troubleshooting
Intermittent communication Insufficient loop
current and voltage at
the field device
terminals.
Noise on the field loop
Noise or signal
distortion from the
control system (i.e.
noise from the power
supply powering field
devices or front end
analog circuitry inside
of control system may
be distorting the HART
signal.
Poor wiringCheck wiring terminations and exposed
No communication with
field device
Insufficient loop
resistance at the HART
frequencies.
Insufficient loop
current and voltage at
the field device
terminals.
Verify that there is at least 4mA and 12V DC
at the field device terminals; see
voltage measurement (HART terminals)” on
page 3-22.
signal wire for damage.
Add an add it ional 250 ohm res ist or i n ser ies
in the loop. Place the leads across the
resistor and verify if communication has
been restored.
Verify that there is at least 4mA and 12V DC
at the field device terminals; see
voltage measurement (HART terminals)” on
page 3-22.
“DC
“DC
Control system is
communicating HART, but
the 375 is not
communicating properly.
Field device may be
set to HART address
other than zero
(multi-drop mode).
HART communication
is being prevented by
the control system.
Change Polling mode to something other
than never poll, e.g. Digital Poll.
Stop HART communications on the control
system and verify if communication between
the field devices and the communicator is
restored.
Page 83
Troubleshooting
ERROR AND
STATUS
MESSAGES
General Error MessagesDescription
5-5
License file check failed - error code x. Please contact
service center to resolve this problem.
Press OK to turn off. (Where x indicates the test that
failed.)
Battery power is less than 5%. You must recharge the 375
battery, switch to a spare battery pack, or use external
power. Press OK to turn off.
Battery power is less than 20%. You may need to recharge
the 375 battery, switch to a spare battery pack, or use
external power.
Communication circuit is not responding.CDC is not responding during the
Warning: System incompatibility detected - error code x.
You may start Listen for PC and use the 375 Programming
Utility to resolve this. Or
You may turn off your 375 and contact service center to
resolve this. (Where x is an error code indicating what the
incompatibility detected was or related errors.)
Installation file is corrupt - error code x. Please call service
center to resolve this problem. Press OK to turn off.
(Where x is an error code indicating which cab file size is
bad, getting file size failure (which means file is missing),
TAZrev.xml file checksum failure, or other related errors.)
License file check failed during
power- up
The power-up battery check detects
the battery charge is below five
percent while on battery .
The power-up battery check detects
the ba tte r y c har ge i s be l o w 2 0%, an d
more than or equal to 5% while on
battery.
power-up
Hardware vers ion or O per ati n g
System is not compatible.
The .cab files size check or
TAZrev.xml checksum check failed
before it attempted to launch the
program loader.
The 375 needs to update its software. Battery power must
be more than 20% to allow for this update. You must
recharge the 375 battery, switch to a spare battery pack, or
use external power. Press OK to turn off.
This 375 is not licensed for HART.You are not licensed for HART
This 375 is not licensed for FOUNDATION Fieldbus.You are not licensed for FOUNDATION
The 375 does not detect a System Card. Please make sure
your System Card is properly installed in its slot. Press OK
to turn off.
This message occurs when on
battery, and the battery percentage is
less than 20% before attempting to
launch program loader:
functionality.
fieldbus functionality.
This message occurs when the
System Card is not properly installed
in its slot.
Page 84
5-6
HART Error and Help MessagesDescription
Troubleshooting
"Poll Using Long Tag" allows the user to enter the long tag
of the device they want to connect to
"Poll Using Tag" allows you to enter the tag of the device
you want to connect to
Enter Device Long TagThis is a help message.
Enter the long tag that corresponds to the device you want
to connect to
Hart Application Error... “hc.ddl device revision x not
found.”...Refresh System Card...See User's Manual and
Programming Interface for details
Hart Application Error ... “registry failure”...Reinstall System
Files...See User's Manual for details
Voltage is currently detected at the Fieldbus Terminals.
Reconfigure unit and try again.
CDC Error...“failure while switching to HART”...Reinstall
System Files...See Users’s Manual for details
This is a help message.
This is a help message.
This is a help message.
This error message appears when an
expected version of hc.ddl is not
found.
This error message appears when
the information describing the
location of the DD's is not found in
the registry.
This error message appears when
the HART app found voltage on the
FF connector during initialization and
during reconnection to a device.
This error message appears when
the HART app fails to put the CDC in
HART mode for talking to a HART
device.
version x.y…See Programming Interface for solution
This error message appears when
the version of the tokenizer used to
tokenize the DD is not what the
HART app expects.
This error message appears when
the version of the linker used to link
the DD is not what the HART app
expects.
This error message appears when
the DD was developed and tested
using a later HART app revision.
This error message appears when
the DD was not tested and verified
with the HART app.
This error message appears when
the DD was tested with a previous
version but not with this version of the
HART app
Page 85
Troubleshooting
5-7
DD Error…"developed-to mismatch"...DD version
<manufacture name, device name, dev. rev. #, and
DD rev . #>; HART ap plication <version x.y>; HART app
version x.y...Reinstall DD…See Programming Interface for
details
DD Error…"DD header file corrupted"...Reinstall Device
version <manufa ctur e name , dev ice name, dev. rev. #, and DD rev . #>; HART ap plication <version x.y> …See
Programming Interface for details
Hart Application Error…"data compression dll is
missing"…Reinstall System Files...See User's Manual for
details
Hart Application Error…"data compression dll is
corrupted"…Reinstall System Files...See User's Manual for
details
Memory Error…"data compression memory allocation
error"…Restart Unit...See User's Manual for further details
DD Error…"failure while opening DD"...Reinstall Device
Type x Device Rev x dd Rev x…See Programming
Interface for details
This error message appears when
the DD was developed using a later
HART app revision.
This error message appears when
there is a check sum error in the DD
header file.
This error message appears when
the data compression component
can not be located.
This error message appears when a
required functionality is missing from
the data compression component.
This error message appears when
HART app is unable to acquire
enough memory for data
compression.
This error message appears when
the system can not open the DD file.
DD Error…"failure while uncompressing DD"...Reinstall
Device revision <manufacture name, devic e name , dev. rev. #, and DD rev. #> …See Program ming Interface for
details
Communication Error…"unexpected return value"…See
User's Manual for solution
<manufacture name, device name, dev. rev. #, and
DD rev . #>…See Programming Interface for details
Forward Compatibility Blocked…DD Device Type x Device
Rev x dd Rev x cannot be used in forward compatibility
mode…x… Do you wish to proceed in forward compatibility
mode?
DD Not Installed…DD device type x device rev x is not
installed on the System Card…See Programming Interface
for details on DD updates…Do you wish to proceed in
forward compatibility mode?
This error message appears when an
error is detected while
uncompressing the DD.
This error message appears when an
expec ted value returned from a
function call.
This error message appears when
the checksum of the DD does not
match with that described in the DD
header file.
This error message appears when
the HART app attempts to use a DD
to run in forward compatibility mode
and finds that the DD is prevented
from running in forward compatibility
mode
This error message appears when
the DD for the connected device is
not in the unit.
Page 86
5-8
Fieldbus Error and Help MessagesDescription
Troubleshooting
DDP Error 1: Unable to load DD. Press OK to return to
Block List
There has been a loss of communication with one or more
devices on the segment. Press OK to return to the live list.
The 375 has been disconnected from the segment. Press
RETRY to attempt to reconnect to the segment." Press
CANCEL to return to the FF app main menu. Press EXIT to
exit the FF App."
_T("SM ERROR: FAILED RESPONDER IDENTIFY")There is a problem sustaining
_T("FFLIB: Incompatible DD Static Description")The Device Description (DD) does
_T("FBLIB: Device Upload abortedCommunications with a device has
Using Easy Upgrade, check to see if
this DD is available to load into your
375 unit. If not, contact the device
manufacturer.
Check connection to fieldbus
devices.
V erify that the 375 lead set is still
securely connected to the FF
Segment and press RETRY.
communications w ith the devi ce .
Contact 375 Field Communicator
customer support personnel.
not match the actual device correctly.
Use the 375 Easy Upgrade to see if a
new DD is available for that device.
Contact 375 Field Communicator
customer support personnel.
timed out. This should normally not
happen. Contact 375 Field
Communicator custo me r suppo rt
personnel.
_T("FMS OTHER: Parameter Check")The parameter being entered is
invalid for this device. Check with the
device supplier . Make sure the value
entered is valid for that specific
device parameter.
_T("FMS OTHER: Exceeds Parameter Limits")The parameter being entered is
outside the range of valid values for
the device parameter. Check with the
device supplier . Make sure the value
entered is in the correct range for that
device parameter
_T("FMS OTHER: Wrong Mode For Request")The block is in the wrong mode to
accept the parameter change being
requested.
on how to change block modes .
_T("SM ERROR: REMOTE ERROR INVALID STATE")An attempt to change the addre ss of
the device serving as the LAS on the
segment is being made. Changing
the device address of the LAS is not
recommended.
See “Modes” on page 4-4
Page 87
Troubleshooting
5-9
REQUIRED
INFORMATION
FOR
TECHNICAL
ASSISTANCE
Before you call for technical support personnel,
have a detailed description of the issue including
the following (if applicable) information:
• Manufacturer and model of control system (if
applicable)
• 375 Field Communicator system software
revision
• Manufacturer ID number or name and model
revision of field device (As displayed on the 375,
exact spelling if possible.)
• Have the User’s Manual for the field device
available.
• Does HART communication work when certain
devices or processes are not running?
• What is the total cable length run from the
termination panel to the field device?
• What is the message on the 375 Field
Communicator when attempting to communicate
with a field device (i.e., device not found)?
• What is the serial number of the 375 having the
communic ati on is su e?
• Is the device in burst mode?
• What is the loop impedance in the device loop?
(Resistance value)
• Can the 375 talk to the Field Device?
• Can the AMS Suite: Intelligent Device Manager
talk to the Field Device?
• Is the Field Device address set to "0"?
• Is there more than (1) Field Device on the loop?
• Is there another HART master (primary or
secondary) on the loop? (i.e. Control system,
Multiplexer etc.)
Page 88
5-10
Troubleshooting
• Does the Control system support HART
communications?
• If a HART multiplexer is being used, what is the
manufacture and model?
• What is the approximate Field Device loop
length? (Length of the wire)
• Are there any error messages being displayed?
• What task is being performed when the
communication problem occurs?
• Are you having communication problems with
multiple Field Devices?
Contacting Technical Support Personnel
Contact your supplier or go to the website,
www.fieldcommunicator.com, for a list of technical
support locations.
Page 89
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
APPENDIX AREFERENCE INFORMATION
PROCESSOR
AND MEMORY
SPEC IFICATIONS
Microprocessor
Memory
133 Mhz Hitachi® SH3
Internal Flash
32 MB
System Card
128 MB (or higher) Secu re Digital card
RAM
32 MB
Expansion Module
32 MB (or higher) Secure Digital card
PHYSICAL
SPEC IFICATIONS
Weight
Display
Approximately 2 lb. (950 grams) includes battery
1/4 VGA (240 by 320 pixels) monochrome touch
screen with a viewing area of approximately 6 cm
by 8 cm (10 cm diagonal)
Base glas s thickness 1.1 mm anti-glare
Dimensions 92 mm x 71.1 mm x 10 mm
www.fieldcommunicator.com
Page 90
A-2
Reference Information
Keypad
POWER
SUPPLY
SPECIFICATIONS
Twenty-five keys including four action keys, twelve
alphanumeric keys, four alternate functionality
keys, on/off, and 4 navigation (arrow) keys;
membrane design with tactile feedback
Power supply voltage
6.0 V
Battery
Five rechargeable NiMh AA batteries
Not serviceable.
Battery operating time
Ten hours typical use
Power Supply/Charger
CONNECTION
SPECIFICATIONS
90-240 VAC, 50/60Hz,
US/UK/EU connection types included
Battery Charger
2.5 mm jack
HART and Fieldbus Communication
Three 4mm banana plugs (one common terminal
to both HART and F
OUNDATION fieldbus.)
Personal Computer
IrDA port supporting up to 115 Kb/s
± 15 degrees recommended maximum angle from
center line.
18 in. recommended maximum distance from
center line.
Requires Windo ws® 2000 or Windows XP
Page 91
Reference Information
A-3
ENVIRONMENTA L
SPEC IFICATIONS
Usage
-10°C to +50°C (14°F to 122°F)
0% to 95%RH (non-condensing) for 0°C to +50°C
(32°F to 122°F)
Charge
0°C to +40°C (32°F to 104°F)
Storage
-20°C to +55°C (-4°F to 131°F) with batteries
(less than one month)
UEasy Upgrade Option (includes unlimited upgrades to System Card for 3
year period)
9Not Included
Code
Options
Spare Battery Pack
BSpare Rechargeable NiMH Battery Pack
(4)
Expansion Module
CConfiguration Expansion Module
(5)
(1) Base Model 375 includes Field Communicator unit, System Card, Leadset with
connectors, Carrying case, Getting St arted Guide, User's Manual, 375
Resource CD, stylus and straps.
(2) This option should only be considered if the user already has a 375 Power
Supply/Charger. Note: Only 375 Power Supply/Chargers are to be used with
the 375 battery pack.
(3) The Easy Upgrade capability allows the user to add new System Application
software and Device Descriptions (DDs) to the 375. To upgrade without this
feature, the System Card would have to be sent a Service Center.
(4) A fully charged battery pack is capable of delivering power for 8 hours of typical
field use. If requirements exceed this specification, a second battery pack is
recommended.
(5) The 375 is capable of storing a total of 25 configurations. For increased
storage capacity , use the Configuration Expansion Module which is capable of
storing in excess of 500 configurations.
Page 93
Reference Information
Spare Parts List
A-5
Description
Part Number
Ruggedized 250 Ohm Load Resistor00275-0096-0001
Rechargeable NiMH Battery Pack with Accessory Case00375-0002-0011
Power Supply/Charger
00375-0003-0011
(90-240 VAC, 50/60Hz, US/UK/EU connection types included)
Lead Set with connectors 00375-0004-0001
Mounting Straps00375-0005-0002
Carrying Case (with straps) 00375-0005-0003
Accessory Case (clips to Carry ing Case)00375-0005-0004
Stylus (pack of 5)00375-0006-0001
IRDA to USB Adapter
(1)
00375-0015-0002
Expansion Port Plug00375-0035-0001
System Card - HART® and FOUNDATION fieldbus00375-0042-0002
System Card - HART with Easy Upgrade Option
System Card -
HART and FOUNDATION fieldbus with Easy Upgrade Option
Stand and Utility Plate00375-0044-0001
Getting St arted Guide00375-0045-0001
User's Manual00375-0047-0001
Resource CD
(3)
00375-0049-0001
(1) For use with AMS/375 Interface or 375 Programming Utility.
(2) Includes unlimited upgrades to System Card for 3 year period.
(3) Contains Programming Utility and System Software/DD database. This CD is
updated on a quarterly basis.
Page 94
A-6
Reference Information
Page 95
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
APPENDIX BAPPROVAL INFORMATION
OVERVIEWThis Appendix contains information on approved
manufacturing locations, the European Directive,
Hazardous Locations Certifications, and approval
drawings for HART protocol.
APPROVED
MANUFACTURING
LOCATIONS
EUROPEAN
DIRECTIVE
INFORMATION
Cologne, Germany
Electro Magnetic Compatibility (89/336/EWG)
Tested to specifications EN 61000-6-3 and EN
61000-6-2
ATEX Dire ct ive (94/9/ EC) (KL optio n only)
Emerson Process Management complies with the
ATEX Directive.
Specific ATEX Directive Information is located
within this document and the 375 Field
Communicator Getting Started guide.
CE Compliance per EN 50014, EN 50020, and EN
50284
www.fieldcommunicator.com
Other important guidelines
Only use new, original parts.
Do not charge the battery in hazardous areas.
Have repairs done only by qualified personnel.
Only charge or power using the 375 Power Supply.
All 375 Field Communicators come with the main
unit label; see
Figure B - 1. Intrinsically Safe (KL
option) 375 Field Communicators also have an
additional label opposite the main unit label; see
Figure B - 2. If the 375 Field Communicator does
not contain this label (NA option) then it should be
considered non-IS approved.
Factory Mutual (FM)
Intrinsically Safe for Class I, Division 1, Groups A,
B, C, and D and Class I, Zone 0, AEx ia IIC T4
(Ta = 50 °C) hazardous locations when connected
as indicated in the control drawing 00375-1130.
See the control drawi ng for input and outp u t
parameters.
Canadian Standards Association (CSA)
Intrinsically safe for use in Class 1, Zone 0,
Ex ia IIC T4 hazardous locati on s when co nnec te d
as indicated in the control drawing 00375-1130.
See the control drawi ng for input and outp u t
parameters.
Page 97
Approval Information
B-3
European
Certifications
ATEX Intrin s ic Safety
Certification No.: DMT 03 ATEX E 031
II 2 G (1 GD)
EEx ia IIC T4 (-10 °C ≤ Ta ≤ +50 °C)
0158
HART Intrinsically Safe electrical parameters
Input Parameters
U
I
P
L
C
Output Parameters
U
I
= 30 Volt DC
i
= 200 mA
i
= 1.0 Watt
i
= 0
i
= 0
i
= 1.9 Volt DC
0
= 32 µA
0
Foundation fieldbus
Intrinsically safe FISCO
U
U
U
Intrinsically safe Non-FISCO
U
U
L
= 17.5 Volt DCI
iIIC
= 17.5 Volt DCI
iIIB
= 1.9 Volt DCI
0
= 30 Volt DCIi = 380 mAPi = 1.3 Watt
i
= 1.9 Volt DCI
0
= 0Ci = 0
i
iIIC
iIIB
0
0
= 215 mAP
= 380 mAP
= 32 µA
= 32 µA
= 1.9 Watt
iIIC
= 5.3 Watt
iIIB
Page 98
B-4
Approval Information
LABEL
DRAWINGS
Figure B - 1. All 375 Field Communicators will have a similar label to the one below.
Figure B - 2. Approval Ex label example (KL option only)
Page 99
Approval Information
Figure B - 3. Battery Pack Label example (all)
B-5
Page 100
B-6
Approval Information
APPROVAL
DRAWING
This approval drawing can also be found on the
www.fieldcommunicator.com website.
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