Read this User’s Manual before working with the Model 375 Field Communicator.
For personal and system safety, and for optimum product performance,
thoroughly understand the contents before using or servicing this product.
For equipment service needs, contact the nearest product representative.
AMS Suite is a trademark of Emerson Electric Co.
Rosemount and SMART FAMILY registered trademark s of Rosemount Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and
other countries.
IrDA is a registered trademark of the Infrared Data Association.
FOUNDATION is a trademark of the Fieldbus Foundation.
HART is a registered trademark of the HART Communication Foundation.
Hitachi is a registered trademark of Hitachi America, Ltd.
All other marks are the property of their respective owners.
The sections in this manual provide information on
connecting and operating the 375 Field
Communicator.
Section 2: Learning the Basics contains
information on settings, types of storage, IrDA®
communication, using ScratchPad, maintenance,
managing files and storage.
Section 3: HART Functionality contains
information on starting the HART® application,
establishing communication with connected HART
devices, and configuring the HART application.
Section 4: Fieldbus Functionality contains
information on starting the fieldbus application,
establishing communication with connected
fieldbus devices, viewing the live list, block lists,
and configuring the fieldbus application.
Section 5: Troubleshooting provides solutions to
the most common 375 Field Communicator
operating problems.
Appendix A: Reference Information provides
physical, functional, and performance
specifications.
Appendix B: Approval Information contains
Hazardous Locati on Certif ic ati ons , Europe an
directive information, and approval drawings.
www.fieldcommunicator.com
1-2
Introduction
USER’S MANUAL
00375-0047-0001, Rev. C
February 2004
375 FIELD COMMUNICATOR
SECTION 2LEARNINGTHE BASICS
OVERVIEWThis section provides instructions on basic features
and functions of the 375 Field Communicator. It
also provides instructions on starting, configuring
the settings, using ScratchPad, maintaining, and
shutting down the 375 Field Communicator.
SAFETY
MESSAGES
Procedures and instructions in this section may
require special precautions to ensure the safety of
the personnel performi ng the operatio n.
Information that raises potential safety issues is
indicated by a warning symbol (
). Refer to the
following safety messages before performing an
operation preceded by this symbol. Other warning
messages can be found in the Troubleshooting
section of this manual.
IMPORTANT NOTICE
Ensure the battery pack and the 375 Field Communicator are properly aligned during assembly
to prevent damage to the connector pins.
IMPORTANT NOTICE
During assembly/disassembly:
Do not pull up on the battery pack as this could damage the power supply connector.
Do not pull up on the System Card as this could damage the card or the System Card socket.
www.fieldcommunicator.com
2-2
Learning the Basics
WARNING
Contact with the touch screen should be made by blunt items only , preferably the stylus included
with the 375 Field Communicator. The use of sharp instruments, such as screwdrivers, can
cause failure of the touch screen interface.
WARNING
Initiating a Re-Flash initiates reinstallation of the system software from the System Card. This
should only be performe d unde r the d i rec tion of t ech nical s upp ort perso nne l.
INSTALLING
THE SYSTEM
CARD AND
THE BATTERY
PACK
Figure 2-1. Back side of the 375 Field Communicator
1.Place the 375 Field Communicator face down on
a level, secure surface; see
2.Lock the stand into the hanger position. To pivot
past the stand position, squeeze the stand
together near the hinge.
Battery pack
retaining screws
Figure 2-1.
Stand Assembly
Battery pack charge
indicator button
System Card
Battery pack
Learning the Basics
2-3
3.With the battery pack removed, place the
System Card, with the card contacts facing up,
on the main unit System Card guide ribs (located
directly below the battery pack connector). Insert
the System Card until it is firmly in place.
4.With the main unit still face down, ensure the
top s of t he tw o ba tte ry p ack ret a ini ng sc rews ar e
flush with the top of the battery pack.
5.Install the battery pack by aligning the sides of
the battery pack and main unit and carefully
sliding the battery pack forward until it is secure.
If the battery pack and main unit are not properly
aligned, the connector pins can be damaged.
6.Tighten the two battery pack retaining screws
until they are secure (do not overtighten). The
STARTING UP
AND
SHUTTING
DOWN
tops of the screws should now be close to flush
with the stand groove.
Prior to using the 375 Field Communicator without
the charger/power supply, fully charge the battery
pack. A full charge is indicated by a solid green
light on the charger/pow er suppl y. Charging may
take up to two hours. The 375 Field Communicator
may be used while charging. Before operating the
375 Field Communicator, ensure:
•The 375 Field Communicator is not damaged.
•The battery pack is fully seated.
•All screws are sufficiently tightened.
•An Expansion Module (EM) or Expansion Port
Plug is in place.
•The communication terminal recess is free of dirt
and debris.
2-4
Learning the Basics
Starting the
375 Field
Communicator
Press and hold the on/off key until the Multifunction
LED flashes to indicate the unit is powering
(approximately two seconds). See
Figure 2-2 for
on/off key location.
During start-up, the 375 Field Communicator will
automatically install any software upgrades
availab le o n t he System Card. On ce co m pl e te, t h e
375 Main Menu will be displayed. After starting the
375 Field Communicator, you can choose to:
•Launch the HART or FOUNDATION fieldbus
Applications (if licensed)
•Configure/view Settings
•Enter Listen for PC
•Launch the Scratc hPa d appl icati on
Shutting downWhile applicat ion s ar e open, the on/o ff key is
disabled. You must exit to the 375 Main Menu
before using the on/off key. To shut down the 375
Field Communicator press and hold the on/off key
until the display turns off (approximately three
seconds).
Learning the Basics
rt
)
r
BASIC
FEATURES
AND
FUNCTIONS
Figure 2-2. 375 Field Communicator diagram
IrDA interface
(top)
2-5
HART and fieldbus
communication
terminals (top)
Stylus
(back)
To uch screen
display
Navigation keys
(four arrow keys)
Tab key
Expans ion po
(side)
Enter key
Function key
(for multiple-key
combinati on functionalit y
Alphanumeric keypad
Power supply/ c ha rge
connection (s ide)
On/off key
Multifunction LED
Backlight
adjustment key
2-6
Learning the Basics
Using the
keypad
The 375 Field Communicator keypad and touch
screen have nearly total functional redundancy.
On/off key
The on/off () key is used to power on an d off the
375 Field Communicator.
You can also power the 375 Field Communicator
off by simultaneously pressing the backlight
adjustment key and the function key until the
display turns off. This is a mechanism by which the
power down is accomplished in the hardware
(similar to removing the power to a PC using a
switch). This is not the recommended way of
shutting off the 375 Field Communicator.
Arrow navigation keys
Four arrow navigation keys allow you to move
through the menu structure of the applications.
Press the right arrow navigation key (
) to
navigate further into the menu.
Enter key
The enter () key allows you to perform the
focused item or to complete an editing action and
does not navigate you through the menu structure.
For example, if you have the Cancel button in
focus (highlighted) when you push the enter key,
you will be choosing to cancel out of that particular
window.
Tab key
The tab () key allows you to move between
selectable controls.
Learning the Basics
2-7
Alphanumeric keypad
The alphanumeric keypad allows you select to
both letters, digits, and other characters, such as
punctuation marks. It can perform a selection of
options and data entry in either numeric or
alphanumeric modes. The 375 Field
Communicator will automatically determine the
mode depending upon the input necessary for the
particular field.
When in alphanumeric mode, to enter text press
the desired keypad button in quick repetition to
scroll through the options to achieve the
appropriate letter or number. For example, to type
the letter Z, press the 9 key quickly four times; see
Figure 2-3.
Figure 2-3. Keypad button functionality example
Backlight adjustment key
The backlight adjustment () key allows y ou to
adjust the intensity of the display. There are four
different settings. Intensity impacts the battery life
of the 375 Field Communicator. Expect a shorter
battery life for higher intensities; see
page 2-11 for settings.
“Backlight” on
2-8
Learning the Basics
Function key
The function () key allows you to enable
alternate functionality on select keys. The grey
characters on the keys indicate the alternate
functionality. When enabled, the orange
multifunction LED light will appear and an
indication button can be found on the Soft Input
Panel (SIP). If the function key is enabled, press
the key again to disable the functionality.
The alternate function on the Tab and
alphanumeric 5 key (insert) will be activated in
future releases of the 375 Field Communicator
software.
Multifunction LED
The multifunction LED allows you to recognize
when the 375 Field Communicator is in various
states; see
Table 2-1. Multifunction LED
Multifunct ion LED Processing indication
GreenThe 375 Field Communicator is on.
Flashing GreenThe 375 Field Communicator is in
Green and OrangeThe Function key is enabled.
Flash green and orange The on/off button has been held down
Using the
touch screen
The touch screen display allows you to select and
enter text by touching the window . Tap the window
Table 2-1.
power saving mode. The display is off.
long enough for power up.
once to select a menu item or to activate a control.
Double-tap to move further into the menu level.
NOTE
All instructions in this manual are written for the
touch screen.
Learning the Basics
2-9
The touch screen should be contacted by blunt
items only, preferably the stylus included with the
375 Field Communicator. The use of sharp
instruments, such as screwdrivers, can cause
failure of the touch screen interface. Repair of the
touch screen requires replacement of the entire
375 Field Communicator display assembly, which
is possible only at an authorized service center.
Use the back arrow button () to return to the
previous menu. Use the terminate button () in
the upper right corner of the touch screen to end
the application.
Using the Soft Input Panel (SIP) keyboard
The SIP keyboard allows for alphanumeric input
using the touch screen. The SIP keyboard detects
when you need to enter characters and will appear
automaticall y as requi red.
VIEWING THE
375 MAIN
MENU
Figure 2-4. 375 Main Menu example
The 375 Main Menu allows you to run the HART
application, run the Settings menu, communicate
with a PC, and launch the ScratchPad application.
2-10
Learning the Basics
Starting the
HART
application
Starting the
fieldbus
application
Running the
Settings menu
From the 375 Main Menu double-tap HART
Application to run the HART application. On
startup, the HART Application will automatically
poll for devices.
From the 375 Main Menu double-tap Foundation Fieldbus Application to run the fieldbus
application.
From the 375 Main Menu double-tap Settings to
view the Settings menu.The Settings menu allows
you to set preferences for the 375 Field
Communicator . The Settings menu also allows you
to view system properties and license information.
To access the 375 Field Communicator settings:
1.From the 375 Main Menu select Settings.
2.Select the desired setting from the Settings
menu.
About 375
About 375 allows you to view the software property
revisions of your particular 375 Field
Communicator. If you need to call technical
support personnel, have the System Software
version, Communication and Diagnostic Circuitry
(CDC) version, and the Operating System version
on hand.
Launching the RE-FLASH initiates the
reinstallation of the system software from the
System Card. This should only be performed under
the direction of technical support personnel.
Learning the Basics
2-11
Backlight
The backlight setting allows you to adjust the
intensity of the display. To adjust the backlight,
drag the slider left to right. When you find an
appropriate backlight setting select OK for this
session only, SET DEFAULT to retain this setting
upon start up, or CANCEL to exit without changes.
Clock
The clock setting allows you to set the date and
time on the 375 Field Communicator. Configure the
date by using the drop down menu. To configure
the time, highlight the appropriate time field and
use the a rrows to scroll through values until you
find the correct time. Select OK to close.
Contrast
The contrast setting allows you to adjust the
lightest and darkest areas on a display screen.
To adjust the contrast, drag the slider left or right.
The window will automatically adjust the contrast
as you move the slider. When you find an
appropriate contrast setting select OK for this use
only, SET DEFAULT to retain this setting upon
start up, or CANCEL to exit without changes.
NOTE
Temperature can affect contrast.
2-12
Learning the Basics
Event capture
The event capture setting allows you to turn on
and off the event captures and also allows you to
delete event capture (.rec) files. An event capture
is a log of communication, input, and screen output
that occurs between the 375 Field Communicator
and a device.
1.Activate event capture in the settings menu by
tapping the desired radio button. The radio
button will be highlighted white when selected.
To delete an event capture tap the DELETE EVENT FILE button.
With event capture enabled, starting the HART
application will activate an event capture dialog
box for you to enter a file name. Enter the name
and tap OK. The file will be saved to a default
location.
NOTE
While event capture is enabled, device warning
messages will not appear.
Event captures are helpful in troubleshooting.
1.Create an event capture.
2.Transfer the event capture to a PC with the
Programming Utility; see Programming Utility
online Help for more information.
3.E-mail the event capture to technical support
personnel who will then be able to view the
specific communication.
Learning the Basics
2-13
License
Licensing can be viewed when you turn on the 375
Field Communicator and in the license settings
menu. The license setting allows you to view the
license on the System Card. The HART application
license is standard in every 375 Field
Communicator. Other licenses available include
the F
OUNDATION fieldbus application and Easy
Upgrade option. Unlicensed features cannot be
accessed.
Memory
The memory setting allows you to view available
free space in the System Card, Internal Flash,
RAM, and Expansion Module (if installed).
Power
The power setting allows you to specify power
management and to view battery/charge status.To
specify the power management settings select the
time interval from the drop down menus.
The power saving mode will turn off the backlight,
the display and reduce power consumption to a
minimum. The green multifunction LED light will
flash while in power saving mode. To exit out of the
power saving mode press any key or tap the touch
screen. The 375 Field Communicator will return to
the previously running mode.
The auto-off will turn off the 375 Field
Communicator after the specified duration of
inactivity.
NOTE
The auto-off functionality will be disabled
automatically during certain operations to prevent
the unintentional loss of data.
2-14
Learning the Basics
When you determine an appropriate power
management setting select OK for this session
only, Set Default to retain this setting upon start
up, or Cancel to exit without changes.
Power supply is indicated at the bottom of the
screen. When on battery power, a percent charge
remaining bar will be present. A message will
appear when on external power.
Touch screen alignment
The touch screen alignment setting allows you to
calibrate the touch screen with the display. Tap the
cross hairs firmly and accurately at each location
on the window. The target will continue to move
Communicating
with a PC
until the touch screen is aligned. Touch screen
alignment will be retained upon start up.
Exit to the 375 Main Menu
Double-tap Exit to 375 Main Menu if you want to
return to the 375 Main Menu.
IrDA
communication
with PCs
The 375 Field Communicator communicates with
PCs using infrared technology. IrDA is the only PC
interface supported for the transfer of device
descriptions, software updates, configurations,
event captures, and ScratchPad files.
IrDA communication can either be built into the PC
or provided through an adapter such as a USB to
IrDA adapter or a serial to IrDA adapter. Refer to
your IrDA manual for operating instructions.
Throughput for infrared communications with the
375 Field Communicator is approximately
4 kilobytes/second. Maximum recommended
distance between the IrDA and PC is 18 inches.
Learning the Basics
2-15
Listen For PC
In Listen for PC, the 375 Field Communicator is
under the control of a PC application for
transferring data and managing device
configurations. The PC application could be one of
the following:
•AMS™ Suite: Intellige nt Devi ce Manage r
(version 6.2 or higher), software for managing
instrumentation and valves in a process plant.
Currently, AMS only supports HART
configurations. In the future, it will also support
F
OUNDATION fieldbus configurations.
•375 Field Communicator Easy Upgrade
Programming Utility
To ente r Listen for PC:
1.From the 375 Main Menu, select Listen for PC.
2.Align the 375 Field Communicator IrDA interface
with the PC IrDA interface.
3.Complete the necessary transfer(s) using the
Programming Utility or AMS Suite: Intelligent
Device Manager; see the Programming Utility
online Help for more informatio n.
4.Tap EXIT to close the Listen for PC application.
If new system software was downloaded to the 375
Field Communicator System Card, an update of
the Internal Flash will occur.
2-16
Learning the Basics
Transferring HART configurations using AMS
Suite: Intelligent Device Manager
A Handheld Communicator Interface kit of the
Intelligent Device Manager (version 6.2 or higher)
option lets you use the 375 Field Communicator
with AMS.
1.Align the 375 Field Communicator IrDA interface
with the PC IrDA interface and then enter Listen
for PC. A 375 Field Communicator icon will
appear in the AMS Suite: Intelligent Device
Manager to indicate that all configurations from
the 375 Field Communicator can be accessed.
2.In the AMS Suite: Intelligent Device Manager
double-click the 375 Field Communicator icon.
The Expansion Module and Internal Flash
folders are displayed. On ce all of the
configuration files are displayed, perform your
tasks with the AMS Suite: Intelligent Device
Manager.
Easy Upgrade Programming Utility
To add Device Descriptions (DDs) or system
software upgrades you will need to have a System
Card with the Easy Upgrade option. For more
details see the Programming Utility online Help.
All 375 Field Communicators come with the basic
ability to transfer event captures and text files.
Learning the Basics
2-17
Using the
ScratchPad
application
From the 375 Main Menu double-tap ScratchPad
to run the ScratchPad application. ScratchPad is a
text editor that you can use to create, open, edit
and save simple text (.txt) documents. You are
able to transfer .txt files between a PC and the 375
Field Communicator using the Programming Utility.
ScratchPad only supports very basic formatting.
You can also launch the ScratchPad application
from within the HART application by tapping the
ScratchPad (
) icon in the upper right corner of
the display. This will automatically open the
ScratchPad application.
Once ScratchPad is launched you can perform the
following ope ra tio ns.
Figure 2-5. Open blank document in ScratchPad
2-18
Learning the Basics
Create a new document
From the Main Page in the ScratchPad application,
tap the NEW button. An empty text window and
SIP keyp ad wil l appear. You are now read y to ente r
text into your new document.
A new document can also be created within
ScratchPad by tapping the New (
) icon in the
toolbar or by selecting File > New from the menu.
Open an existing document
1.From the Main Page in the ScratchPad
application, select the desired file located under
File Name.
2.Tap the OPEN button. A text window and the
SIP keypad will appear. You are now ready to
edit your document.
You can also open a document by selecting
File
| Open from the menu bar or by tapping the
Open (
) icon in the toolbar .
Enter text
Using the stylus, tap the desired letters from the
SIP keyboard. Using the keypad, press the desired
keypad button in quick repetitions to display the
appropriate letter or number.
Select text
Drag the stylus over the desired text to highlight, or
to select all of the text in the document tap
Edit
| Select All....
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