EMC EMC2 DATA DOMAIN DD660, EMC2 DATA DOMAIN ES20 Installation And Setup Manual

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Installation and Setup Guide

EMC DATA DOMAIN DD STORAGE SYSTEM

Installation and Setup Steps

The steps for a complete installation and conﬁguration are:

1. Install Hardware

2. Deﬁne the Data Domain system information for your site

3. Perform initial system conﬁguration

Install Hardware

4. Conﬁgure the system for data access

5. Conﬁgure optional software

6. Perform optional additional system conﬁguration

1. Unpack the Data Domain system. A system consists of a DD660

controller with 12 TB internal storage and up to 24 TB raw storage in optional ES20 expansion shelves.

4Open the packing boxes for the controller and optional expansion shelf

or shelves.

4Remove the accessories and rack mount kits for all system components.

2. Install the appropriate rack mounting hardware for the controller and ES20s into a 19-inch, four-post rack. Ensure that the rack is securely anchored to prevent tipping. Load the rack or cabinet, beginning at the bottom to prevent the rack from becoming top-heavy. Be sure to plan appropriate vertical space to accommodate the 2U controller and 3U for each ES20 expansion shelf.

4See the instructions included with the slide rails. See Figure 1. 4The ES20 slide rails also include rack installation instructions.

3. Install the controller and expansion shelves in the rack.

4Remove the controller and ES20s from the shipping boxes. 4Remove the bezel from each component. 4Install each component horizontally on the corresponding slide rails

and slide in the rack in the order described in the Expansion Shelf Hardware Guide. Be sure one person is at each side of each of the

component to guide it into the rail ends.

4Secure the components in the rack with the thumb screws.

4. Connect ES20 shelves to the controller. Connect the controller’s SAS ports to the ES20 shelves based on the cabling diagrams for expansion shelf connectivity. See Figures 6 and 7. Use the cable management hardware provided to organize all cables.

5. Connect an administrative console. Attach a serial console to the controller’s serial port, or use KVM connections to connect monitor (VGA port), keyboard and mouse. See Figure 2.

6. Enable data transfer connectivity. Repeat for each connection.

4Ethernet connection: To use 1 Gb copper Ethernet, attach a Cat

5e or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start with eth0 and go up) on the controller. Attach the other end to an Ethernet switch or to an Ethernet port on your server. For 1 Gb ﬁber Ethernet, use multimode ﬁber cables with LC connectors. For 10 Gb copper Ethernet with a CX4 connector, use an IEEE draft standard

802.3ak / D5.3 compliant cable or a Data Domain CX4 cable. Not all CX4 cables qualify. For 10 Gb copper Ethernet with SFP+ connectors, use a qualiﬁed SFP+ copper cable. For 10 Gb ﬁber Ethernet, use MMF850nm cables with LC duplex connectors. See Figure 2.

4Fibre Channel connection: Attach a Fibre Channel ﬁber optical

cable (LC connector) to a VTL HBA port on the controller, and attach the other end (LC connector) to a Fibre Channel switch or to a Fibre Channel port on your server. See Figure 2 for PCI card locations for the VTL HBAs.

7. Provide redundant power to the system.

4Controller power: Connect power cables to both receptacles and set

the power cable retention clips. See Figure 2.

4ES20 power: Connect power cables to both receptacles and set the

power cable retention clips. See Figure 5.

8. Turn the system on. Power on any ES20s before the controller.

4ES20 power: Turn the power switch to on for each of the two power

supplies for each ES20 expansion shelf. See Figure 5.

4Wait approximately 3 minutes after all expansion shelves are turned on. 4Controller power: Push the power button. See Figure 3. 4Attach the bezels.

9. Collect the information needed for installation. Enter the

information in section 2 on the other side of this sheet.

Safety

All plug-in modules and blank plates are part of the ﬁre enclosure and must be removed only when a replacement can be added immediately. The system must not be run without all parts in place.

4A controller or a shelf must be operated only

from a power supply input voltage range of 100–240 VAC, 50–60 Hz.

4Each component is intended to operate with

two working power supplies installed.

4Provide a suitable power source with electrical

overload protection.

4A safe electrical earth connection must be pro-

vided to the power cord. Check the grounding of the power sources before applying power.

4The plug on each power supply cord is used

as the main disconnect device. Ensure that the socket outlets are located near the equipment and are easily accessible.

4Permanently unplug the unit if you think it is

damaged in any way and before moving it. If

the unit is powered by multiple sources, disconnect all supplied power for complete isolation.

4The power connections must always be

disconnected prior to removal or replacement of a power supply module from any of the components in the system.

4A faulty power supply module must be replaced

within 24 hours.

4Do not lift system components by yourself. A

controller weighs 66 lbs (30 kg) and an ES20 expansion shelf weighs 78 lbs (35.5 kg).

4Do not lift an ES20 by the handles on the PSU/

cooling module. The handles are not designed to support the weight of the populated shelf.

4To comply with applicable safety, emission,

and thermal requirements, covers must not be removed and all bays must be ﬁtted with plug-in modules.

4Load the rack beginning at the bottom to

prevent the rack from becoming top-heavy.

4Do not extend components on slide rails until

you have loaded at least three or more similarly weighted items in the rack, or unless the rack is bolted to the ﬂoor or overhead structure to prevent tipping.

Warning: When the system is in normal use, the

system controller top cover must be secured by rotating the lock 90° to the locked position to prevent users or operators from accessing the service areas.

Caution: If the system is used in a manner not

speciﬁed by the manufacturer, the protection provided by the equipment may be impaired.

Caution: The RJ45 sockets on the motherboard/PCI

cards are for Ethernet connection only and must not be connected to a telecommunications network.

ESD PRECAUTIONS

Data Domain recommends that you ﬁt and check a suitable antistatic wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.

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Data Domain DD660 Storage System

FIGURE : RACK MOUNTING PROCEDURE

1. Align locating pin (A) with rear rack post.

2. Extend rails to front of rack.

3. Secure front and rear rails to rack posts with

screws and washers (B). Ensure locating pin (A) is centered in rear rack post hole.

4. Tighten clamp screws (C).

5. Repeat for other side of unit.

FIGURE : REAR PANEL AND INPUT/OUTPUT CONNECTIVITY

Slot 6

PCI-e (x8)

GbE #2 or

10 GbE #2

or VTL #1

Slot 5

PCI-e (x8)

GbE #1 or

10 GbE #1

or VTL #2

Slot 4

PCI-e (x4)

SAS #1 SAS #2 1024 MB

Slot 3

PCI-e (x4)

Slot 2

PCI-X

NVRAM

Slot 1

PCI-X

Empty

FIGURE : FRONT PANEL AND DISK LOCATIONS

Blue circles illustrate the locations of the hot-swap disks.

Hot-swap disks

Physical location: Logical numbering:

Front Operator Panel LEDs

LED Status

Power Active Steady Green: Good Unit Fault Steady Amber: Fault Enclosure ID Blue: Only when activated

1 2 3 54 6 7 8 9 1110 12

1.1 1.5 1.91.2 1.6

1.3 1.7

1.4 1.8

1.10

1.11

1.12

Data Domain ES20 Expansion Shelf

Front Operator Panel Buttons

Push Button Deﬁnition

Power Press to start boot (if system is not running).

Never shut down the system by pressing the power button.

System Reset Resets hardware and ﬁrmware. Use ballpoint pen to activate.

Enclosure ID Press to light a blue LED front and rear to ID chassis in a stack.

Mutes audible alarm, if active.

FIGURE :

ES20 Shelf disk-drive numbering and components:

RACK MOUNTING PROCEDURE

Use the rack installation instructions that are included with the slide rails in the ES20 Expansion Shelf shipping crate.

FIGURE :

ES20 Shelf rear panel

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Connecting Multiple Expansion Shelves

EXPANSION SHELF CABLING

Multiple expansion shelves are connected together and to the controller with qualiﬁed SAS cables. See the illustrations in this section that show the cabling for several system conﬁgurations.

4Use a SAS cable with a SFF-8088 (mini-SAS) connector to connect to the

SAS port on the controller and use a SFF-8470 connector to connect to the ES20.

4Use a SAS cable with two SFF-8470 connectors to connect one ES20 to

another ES20.

NOTE: The SFF-8470 supports a combination of 8 TB and 16 TB shelves, with a

maximum of 24 TB of externally attached raw storage, plus 12 TB of internal raw storage.

IMPORTANT: The SAS connectors must be secured with their screw lock assem-

blies. The screw locks ensure a robust mechanical connection and are essential to avoid cable stress at the solder joints of the connector.

The following conﬁgurations are possible:

4No expansion shelf 4Up to three 8 TB ES20s 4One 16 TB ES20 4One 16 TB ES20 and one 8 TB ES20

The order of connectivity does not matter.

HOT ADDITION OF EXPANSION SHELVES

The system supports the hot addition of expansion shelves. Use the following steps to add expansion shelves.

4Install the new expansion shelf or shelves using the instructions in the

Install Hardware section, steps 1, 2, and 3.

Addition of One ES20

4Connect a SAS cable with a mini-SAS connector from slot 4A to the ES20

Controller A HOST port.

4Connect a SAS cable with a mini-SAS connector from slot 3A to the ES20

Controller B HOST port.

Addition of a Second ES20 (See Figure 6)

4Connect a SAS cable with a mini-SAS connector from slot 3B to the ES20

#2 Controller A HOST port.

4Connect a SAS cable with a mini-SAS connector from slot 4B to the ES20

#2 Controller B HOST port.

Addition of a Third ES20 (See Figure 7)

4Disconnect the SAS cable from Controller B HOST port on the ES20 #1

and connect it to Controller A HOST port on ES20 #3.

4Using a SAS cable with SFF-8470 connectors, connect one end to

Controller A EXP’N port on ES20 #3 and the other end to Controller B HOST port on the ES20 #1.

4Using a SAS cable with SFF-8470 connectors, connect one end to

Controller A EXP’N port on ES20 #1 and the other end to Controller B HOST port on the ES20 #3.

Power Up and Final Conﬁguration

4Power on the expansion shelf or shelves using the instructions in the

Install Hardware section.

4Use the disk add enclosure command when ready to put the

enclosure into use and expand the capacity of the system. The enclosureid is always 2 for the ﬁrst added shelf, and 3 for the second. The Data Domain controller always has the enclosure-id of 1 (one).

 disk add enclosure enclosure-id

FIGURE :

MULTIPATHING WITH TWO SHELVES

FIGURE :

MULTIPATHING WITH THREE SHELVES

Controller B Controller A

Shelf Installation Order

Controller

Set 1Set 2

Shelf Installation Order

Set 1Set 2

Controller

EMC DATA DOMAIN DD660 INSTALLATION AND SETUP GUIDE | SIDE 1

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Deﬁne the Data Domain System Information for Your Site

SYSTEM SETUP WORKSHEET

An installation requires information unique to your site. Before starting the installation, provide values for the system information listed below.

1. A fully qualiﬁed host name for the system:

2. The DNS domain name:

3. Use Table 1 (below) to enter Ethernet connectivity information.

4. A routing gateway IP address (if no DHCP):

5. DNS server IP addresses (if no DHCP) (ﬁll in below):

Primary Secondary Tertiary

6. Select the CIFS authentication method:

Workgroup Active Directory

Workgroup name: Realm name:

WINS servers: WINS servers:

Backup user

name:

Password: Password:

Domain admin

name:

7. Backup servers (or * for all):

8. Administrator’s password:

9. Host name from which to administer the system:

10. Administrator’s email address (or admin group alias):

11. (Optional) Description of the system’s physical location:

12. Mail server (SMTP) host name:

13. Time zone name (default is US/Paciﬁc):

14. System Controller ID from the License Code document provided in

the accessory kit. Use this ID to obtain the unique WWPN for this controller using the WWPN tool at

https://my.datadomain.com/us/en/wwpn.jsp

Table 1:

Ethernet Connectivity eth0 eth1 eth2 eth3 eth4 eth5

Enable (circle one)

Use DHCP (circle one)

IP address (if no DHCP)

Netmask (if no DHCP)

Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No

Perform Initial System Conﬁguration

NOTE: The system might not be usable for up to three hours if the NVRAM batteries

are discharged. Refer to the NVRAM Battery Charging Instructions for more information.

Log into the system with the user name of sysadmin. The password is the system’s serial number. A Conﬁguration Wizard is provided. There are six sections to the conﬁguration: Licenses, Network, File System, System, CIFS, and NFS.

Complete each of the six sections.

USING THE CLI CONFIGURATION WIZARD

At the ﬁrst login, the conﬁguration utility starts. The list entries in the utility can be comma-separated, space-separated, or both.

4At each prompt, enter a value, OR 4Enter a question mark (?) for more details, OR 4Press Enter to accept the value displayed in braces.

The Conﬁguration Wizard guides you through the conﬁguration steps, one section at a time. Follow the Conﬁguration Wizard instructions for entering appropriate values.

At the end of each conﬁguration section, you can choose to:

4Save – Save the displayed conﬁguration. 4Cancel – Delete all new values and go to the next section. 4Retry – Restart the input entry at the beginning of the current section.

The value entered previously appears as the default value at each prompt.

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Conﬁgure the System for Data Access

The Data Domain system provides multiple protocols for data access: NFS, CIFS, VTL, and OST (OpenStorage). You need to conﬁgure one or more protocols for data access, depending on your environment. You also need to conﬁgure the clients for accessing the Data Domain system with the protocol of your choice.

NFS

The NFS conﬁguration section in the Perform Initial System Conﬁguration sec- tion sets up the NFS clients to allow access to /backup on the Data Domain system. You also need to set up the NFS clients to allow access to /backup on the Data Domain system. This can be done using the following steps:

4Create a mount point (directory) such as /dd/rstr01/backup and

create an administrative mount point such as /dd/rstr01/ddvar.

4NFS mount the directories on the new mount points. For example:

mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/backup /dd/rstr01/backup mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 68,wsize=32768 rstr01:/ddvar /dd/rstr01/ddvar

4Add the following lines to the ﬁle /etc/vfstab (the ﬁle name may be

different depending on your UNIX-based system). The lines mount the directories at every reboot. For example:

system:/backup - /dd/rstr01/backup nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 system:/ddvar - /dd/rstr01/ddvar nfs - yes hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768

4To cause backup software to abort when the system is not mounted,

create a backup directory within the mounted ﬁle system, such as /dd/rstr01/backup/disk1.

4For more conﬁguration information, see the speciﬁc Data Domain Integration

Documentation at https://my.datadomain.com/US/en/integration.jsp.

CIFS

The CIFS conﬁguration section in the Perform Initial System Conﬁguration sec- tion sets up the CIFS clients to allow access to /backup on the Data Domain system. You also need to set up the CIFS clients to allow access to /backup on the Data Domain system. For additional conﬁguration information, see the speciﬁc Data Domain Integration Documentation at

https://my.datadomain.com/US/en/integration.jsp.

VTL

For the VTL software option, see the Data Domain technical note Integrating the Data Domain Appliance VTL with SANs. See the speciﬁc Data Domain

Integration Documentation for setting up backup software from other vendors: https://my.datadomain.com/US/en/integration.jsp.

OPENSTORAGE OPTIONAL LICENSE REQUIRED

For setting up the Data Domain OST feature, see the Data Domain OpenStorage (OST) Administration Guide available at

https://my.datadomain.com/US/en/platform.jsp.

APPLICATION INTEGRATION

For information about how to integrate the Data Domain system with backup software, see the documentation for the applicable application at the Data Domain Integration Documentation section on the Data Domain Support web site https://my.datadomain.com/US/en/integration.jsp.

Conﬁgure Optional Software

If you purchased optional software for the Data Domain system such as Replicator or Retention Lock, the licenses are enabled on your Data Domain system prior to shipment. You need to conﬁgure them for use. Details on

Perform Optional Additional System Conﬁguration

ADDITIONAL SYSTEM CONFIGURATION

Any system command that accepts a list, such as a list of IP addresses, accepts entries separated by either commas or spaces. See the DD OS Commmand Reference Guide for command details.

Give access to additional backup servers:

# nfs add /backup {*|client-list} [options]

Add users to the email list that reports system problems:

# alerts add email-list

Add users to the system report email list:

# autosupport add email-list

Enable FTP or TELNET:

# adminaccess enable {ftp|telnet}

conﬁguring the optional software can be found in the DD OS Administration Guide. Access the latest documents at

https://my.datadomain.com/US/en/platform.jsp.

Add remote hosts to use FTP or TELNET:

# adminaccess add {ftp|telnet}

fqdn-host-list

Add a user:

# user add name [priv {admin|user}]

Change a user’s password:

# user change password username

TO SHUT DOWN THE SYSTEM

Important: Never shut down the system by pressing the power button.

Instead, use:

# system poweroff

Troubleshooting Tips

For troubleshooting information see the Data Domain Support web site https://my.datadomain.com.

Page 6

Where to Go for More Information

For information about Go to https://my.datadomain.com/US/en/documentation.jsp for

How to conﬁgure the system Initial Conﬁguration Guide

New features, enhancements, known issues, and late-breaking news about your Data Domain software release

How to manage the Data Domain operating system DD OS Administration Guide for your software release

How to install and use the OpenStorage (OST) software and plug-in OpenStorage (OST) Administration Guide for your platform

How to replace Data Domain hardware components Part Installation Guides

How to use third-party applications Integration Documentation and Compatibility Matrices

Release Notes for your software release

Speciﬁcations

Model Watts BTU/hr 100-120 / 200-240 V~ lb / kg WxDxH in (cm)

DD660 575 1962 575 66 / 30 19 (48.3) 29.5 (74.9) 3.5 (8.9)

ES20 450 1536 450 78 / 35.5 19 (48.3) 23.25 (59) 5.16 (13.1)

Operating Temperature 50° to 95° F (10° to 35° C)

Operating Humidity 20% to 80%, non-condensing

Non-operating Temperature -40° to +149° F (-40° to +65° C)

Operating Acoustic Noise DD660: Max 7.0 BA Sound Power at rear of unit when all drives seek simultaneously;

System Heat Output Power (VA) Weight Rack Mounted Dimensions

ES20: Max 58 dB LpA average measured at bystander positions

Site Requirements

Requirement Description and Speciﬁcation

Vertical Space in Standard 19”, Four Post Rack

Air Conditioning Use air conditioning that can cope with the maximum BTU/hr thermal rating.

Temperature Controls Use adequate temperature control with a gradient (change) not to exceed 30° C in an hour.

Ventilation and Airﬂow In a closed or multi-unit rack, ensure that the unit has adequate airﬂow through the front bezel and back panel and that the

Front Bezel Clearance 1.56 inches (4.0 cm) of unobstructed clearance.

Back Panel Clearance 5 inches (12.7 cm) of unobstructed clearance.

Power / Grounding Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided

DD660 Controller: 2U. ES20 Expansion Shelf: 3U. Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack.

ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. If installing in a closed cabinet, ensure that the front and rear doors have at least 65% open area to ensure adequate airﬂow for cooling.

to each power cord. Voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.

Contact Information

TECHNICAL CONTACTS

To resolve issues with Data Domain products, contact your contracted support provider or visit us online at https://my.datadomain.com.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

CORPORATE CONTACTS

2421 Mission College Blvd. Santa Clara, CA 95054

866.WE.DDUPE (866.933.3873) or 408.980.4800

sales@datadomain.com

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

EMC, Data Domain, and Global Compression are registered trademarks or trademarks of EMC Corporation in the United States and/or other countries. All other trademarks used herein are the property of their respective owners.

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