EMC DS-16B2 User Manual

EMC Enterprise Storage
Departmental Switch
Model DS-16B2
Fabric OS
Version 3.0
PROCEDURES MANUAL
EMC Corporation 171 South Street, Hopkinton, MA 01748-9103
Corporate Headquarters: (508) 435-1000, (800) 424-EMC2 Fax: (508) 435-5374 Service: (800) SVC-4EMC
Copyright © 2001 EMC Corporation. All rights reserved.
Printed September, 2001
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
Regulatory Agency Information
Departmental Switch Model DS-16B2 has been extensively tested and certified to meet UL1950, CSA 22.2 No 950, IEC 60950/EN60950; Safety of Information Technology Equipment including Electrical Business Equipment, FCC Rules Part 15 Subpart B; CISPR22 Class A; European EMC Directive 89/336/EEC on, electromagnetic compatibility.
This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Warning!
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Achtung! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention! Ceci est un produit de Classe A. Days un environment domestic, be produit risque de career des interferences radioélectriques, il appertained alors à l'utilisateur de prendre les mesures spécifiques appropriées.
This equipment generates, uses, and may emit radio frequency energy. The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules, which are designed to provide reasonable protection against such radio frequency interference.
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Departmental Switch DS-16B2 Fabric OS Procedures Manual
Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be required to
correct the
interference.
Any modifications to this device - unless expressly approved by the manufacturer - can void the User authority to operate this equipment under part 15 of the FCC rules.
Trademark Information
EMC, EMC2, Symmetrix, and CLARiiON are registered trademarks and where information lives is a trademark of EMC Corporation.
All other trademarks used herein are the property of their respective owners.
Departmental Switch DS-16B2 Fabric OS Procedures Manual
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Departmental Switch DS-16B2 Fabric OS Procedures Manual
Contents
Preface .......................................................................................................................... vii
Chapter 1 Setting the Initial Switch Configuration
Logging In to a Switch .................................................................... 1-2
Enabling Licensed Features............................................................ 1-3
Displaying the Installed Feature Licenses.................................... 1-4
Changing the Admin Password and User ID.............................. 1-4
Configuring the IP Address ........................................................... 1-5
Displaying the Fabric-Wide Device Count................................... 1-6
Chapter 2 Basic Switch Configuration Procedures
Setting the Telnet Timeout Value................................................... 2-2
Displaying the Firmware Version.................................................. 2-2
Setting the Switch Date and Time.................................................. 2-3
Displaying the System Configuration Settings ........................... 2-4
Backing Up the System Configuration Settings .......................... 2-4
Restoring the System Configuration Settings.............................. 2-5
Upgrading or Restoring the Switch Firmware ............................ 2-6
Disabling a Switch ........................................................................... 2-6
Enabling a Switch ............................................................................ 2-7
Disabling a Port................................................................................ 2-7
Enabling a Port................................................................................. 2-7
Changing a Switch Name ............................................................... 2-8
Setting the Switch Status Policy..................................................... 2-9
Viewing the Policy Threshold Values.................................... 2-9
Enabling the Track Changes Feature........................................... 2-10
Displaying Whether Track Changes is Enabled................. 2-10
Configuring a Static Route Between Two Ports ........................ 2-11
Departmental Switch DS-16B2 Fabric OS Procedures Manual
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Contents
Displaying Help Information for a Telnet Command.............. 2-11
Reading Hexadecimal Port Diagrams ........................................ 2-12
Chapter 3 Displaying Error Logs and Status
Displaying the Status of a Port ...................................................... 3-2
Displaying Software Statistics for a Port............................... 3-2
Displaying Hardware Statistics for a Port ............................ 3-2
Displaying a Summary of Port Errors .......................................... 3-3
Displaying the Error Log of a Switch ........................................... 3-4
Displaying the Switch Status ......................................................... 3-4
Displaying Information About a Switch ...................................... 3-5
Displaying the Uptime of the Switch............................................ 3-6
Displaying the Fan Status............................................................... 3-6
Displaying Power Supply Status................................................... 3-7
Displaying the Temperature Status............................................... 3-8
Running Diagnostic Tests on the Switch Hardware................... 3-8
supportShow .................................................................................... 3-8
Appendix A Customer Support
Overview of Detecting and Resolving Problems ...................... A-2
Troubleshooting the Problem ....................................................... A-3
Before Calling the Customer Support Center ............................ A-4
Documenting the Problem ........................................................... A-5
Reporting a New Problem ............................................................ A-6
Sending Problem Documentation ............................................... A-7
Glossary ........................................................................................................................ g-1
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Departmental Switch Model DS-16B2 Fabric OS Procedures Manual

Preface

The Departmental Switch Model DS-16B2 Fabric OS Procedures Manual provides procedures for many of the basic tasks of administrating and configuring a DS-16B2 switch through the Telnet interface. For tasks related to specific features such as Zoning or QuickLoop, refer to the individual product guides.
If a Departmental Switch Model DS-16B2 feature does not function properly or does not function as described in this manual, please contact the EMC Customer Support Center for assistance.
Audience This manual is part of the Departmental Switch Model DS-16B2
documentation set, and is intended for use by administrators of the DS-16B2 switch.
Readers of this manual are expected to be familiar with the following:
Departmental Switch Model DS-16B2 operating environment
CLARiiON system operation
Organization Here is an overview of where information is located in this manual.
Chapter 1, Setting the Initial Switch Configuration, provides
information on initial configuration procedures including logging in and changing passwords.
Chapter 2, Basic Switch Configuration Procedures, provides
information on basic configuration procedures.
Chapter 3, Working With the Management Server, provides
information on working with the Management Server platform database.
Departmental Switch DS-16B2 Fabric OS Procedures Manual
vii
Preface
Chapter 3, Displaying Error Logs and Status, provides instructions
for displaying port and switch status information.
Appendix A, Customer Support, describes the procedure for
contacting EMC Corporation when you need help with the Departmental Switch Model DS-16B2.
The Glossary provides explanations for terminology used in this
manual.
Related
Documentation
Conventions Used in
this Manual
Departmental Switch Model DS-16B2 Hardware Reference Manual
Departmental Switch DS-16B2 Fabric OS Reference Manual
Departmental Switch DS-16B2 Management Information Base (MIB)
Reference Manual
Departmental Switch DS-16B2 Web Tools User Guide
Departmental Switch DS-16B2 Zoning Reference Manual
Departmental Switch DS-16B2 QuickLoop Reference Manual
Departmental Switch DS-16B2 Fabric Watch Reference Manual
Departmental Switch DS-16B2 Extended Fabric User Guide
Departmental Switch DS-16B2 SCSI Enclosure Services (SES)
Reference Manual
Departmental Switch DS-16B2 Interswitch Link (ISL) Trunking User
Guide
Departmental Switch DS-16B2 Advanced Performance Monitoring
User Guide
Departmental Switch DS-16B2 Quick Start
EMC uses the following conventions for notes, cautions, warnings, and danger notices.
viii
A note presents information that is important, but not hazard-related.
!
CAUTION
A caution contains information essential to avoid data loss or damage to the system or equipment. The caution may apply to hardware or software.
Departmental Switch DS-16B2 Fabric OS Procedures Manual
Preface
WARNING
A warning contains information essential to avoid a hazard that can cause severe personal injury, death, or substantial property damage if you ignore the warning.
DANGER
A danger notice contains information essential to avoid a hazard that will cause severe personal injury, death, or substantial property damage if you ignore the message.
Typographical Conventions
EMC uses the following type style conventions in this manual:
AVANT GARDE Keystrokes
Palatino, bold
Palatino, italic
Courier, italic
Courier
Courier, bold
Dialog box, button, icon, and menu items in text
Selections you can make from the user interface,
including buttons, icons, options, and field names
New terms or unique word usage in text
Command line arguments when used in text
Book titles
Arguments used in examples of command line syntax.
System prompts and displays and specific filenames or complete paths. For example:
working root directory [/user/emc]:
c:\Program Files\EMC\Symapi\db
User entry. For example:
symmpoll -p
Departmental Switch DS-16B2 Fabric OS Procedures Manual
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Preface
Where to Get Help Obtain technical support by calling your local sales office.
For service, call:
United States: (800) 782-4362 (SVC-4EMC) Canada: (800) 543-4782 (543-4SVC) Worldwide: (508) 497-7901
and ask for Customer Support. If you are located outside the USA, call the nearest EMC office for
technical assistance.
Sales and Customer
Service Contacts
For the list of EMC sales locations, please access the EMC home page at:
http://www.emc.com/contact/
For additional information on the EMC products and services available to customers and partners, refer to the EMC Powerlink Web site at:
http://powerlink.emc.com
Your Comments Your suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please send a message to techpub_comments@emc.com with your opinions of this manual.
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Departmental Switch DS-16B2 Fabric OS Procedures Manual
Invisible Body Tag
1
Setting the Initial
Switch Configuration
The Departmental Switch Model DS-16B2 requires a connection to your IP network. This chapter provides information on how to set up initial configuration tasks for a switch.
Logging In to a Switch.......................................................................1-2
Enabling Licensed Features..............................................................1-3
Displaying the Installed Feature Licenses......................................1-4
Changing the Admin Password and User ID................................1-4
Configuring the IP Address..............................................................1-5
Displaying the Fabric-Wide Device Count.....................................1-6

Setting the Initial Switch Configuration

1-1
Setting the Initial Switch Configuration
1

Logging In to a Switch

The switch must be connected to an IP network through the RJ-45 port to enable a connection through Telnet. Refer to the Departmental Switch DS-16B2 Hardware Reference Manual for more information about connecting the switch to your IP network.
To log into a Departmental Switch DS-16B2 switch:
1. Open a Telnet connection to the switch. The login prompt displays if the Telnet connection successfully found the switch in the network.
The default IP address is 10.77.77.77
2. At the login prompt, enter the user ID that you use to login, for example:
login: admin
The password prompt displays if the user exists.
1-2
3. Enter the
password: xxxxxx
password for the user:
The default password is password.
If the login was successful, a prompt displays showing the name of the switch and user ID you are logged in as, for example:
switch55:admin>
Departmental Switch Model DS-16B2 Fabric OS Procedures Manual

Enabling Licensed Features

Licensed features such as Departmental Switch DS-16B2 Fabric Watch, Departmental Switch DS-16B2 Extended Fabrics, and Departmental Switch DS-16B2 ISL Trunking are already loaded onto the switch firmware, but you must enable them with a license key. Once you purchase these features, you receive a key to unlock the feature.
To enable a licensed feature:
1. Log in to the switch as the admin user.
2. At the command line, enter the following command:
licenseAdd “aaaBbbCcc”
where aaaBbbCcc is the license key for a particular feature.
You must enter a license key to activate each feature. License keys are case sensitive.
Setting the Initial Switch Configuration
1
Enabling Licensed Features
1-3
Setting the Initial Switch Configuration
1

Displaying the Installed Feature Licenses

To display what features have been enabled on a switch:
1. Log in to the switch as the admin user.
2. At the command line, enter the following command:
licenseShow
This command displays the license keys that have been entered for the switch and the features enabled by those licenses.

Changing the Admin Password and User ID

EMC® recommends that you change the admin user ID and system
password the first time you log into the DS-16B2 Fabric operating system.
To change the Admin user ID and password:
1. Login to the switch as the admin user.
2. At the command line, enter the following command:
1-4
Password admin
3. An interactive session opens and prompts you for configuration values.
a. At the New username prompt, enter a new name for the admin
user. You can change the name of the admin user without changing the password. Press
default. b. At the c. At the
Old Password prompt, enter the old password. New password prompt, enter the new password. The
new password must be from 8 to 40 characters in length. d. At the Reenter new password prompt, enter the new
password exactly as entered at the previous prompt. e. Press ENTER to commit the configuration to the firmware.
Departmental Switch Model DS-16B2 Fabric OS Procedures Manual
ENTER to leave the name as the

Configuring the IP Address

The Departmental Switch DS-16B2 switch is shipped with a default IP address of
To change the default IP Address and configure the Fibre Channel IP address of the switch:
1. Login to the switch as the admin user.
2. At the command line, enter the following command:
ipAddrSet
3. An interactive session opens and prompts you for configuration values.
a. Press ENTER without entering a value to skip over a prompt and
leave the parameter value as the default.
b. At the Ethernet IP Address prompt, enter the new IP address
for the Ethernet port on the switch. Press
Setting the Initial Switch Configuration
1
10.77.77.77.
ENTER to continue.
c. At the
d. At the
Ethernet Subnetmask prompt, enter the address of the
subnetmask, if applicable. Press
Gateway Address prompt, enter the IP address of the
gateway system if applicable. Press
ENTER to continue.
ENTER to continue.
e. The configuration is then committed to the switch firmware. f. You are then prompted whether to make the IP address
changes active now or at the next reboot. Enter
y at the
prompt to have the IP address changes take effect immediately.
Configuring the IP Address
1-5
Setting the Initial Switch Configuration
1

Displaying the Fabric-Wide Device Count

To verify that you have fabric-wide connectivity when you install a new switch, display the fabric-wide device count from the newly installed switch.
To display the fabric-wide device count from a switch:
1. Login to the switch as the admin user.
2. At the command line, enter the following command:
nsAllShow
This command displays all the connected devices in the fabric.
1-6
Departmental Switch Model DS-16B2 Fabric OS Procedures Manual
Invisible Body Tag
2
Basic Switch
Configuration
Procedures
This chapter provides the following information on basic configuration tasks for Departmental Switch Model DS-16B2 switch.
Setting the Telnet Timeout Value.....................................................2-2
Displaying the Firmware Version ....................................................2-2
Setting the Switch Date and Time....................................................2-3
Displaying the System Configuration Settings..............................2-4
Backing Up the System Configuration Settings ............................2-4
Restoring the System Configuration Settings ................................2-5
Upgrading or Restoring the Switch Firmware ..............................2-6
Disabling a Switch .............................................................................2-6
Enabling a Switch...............................................................................2-7
Disabling a Port ..................................................................................2-7
Enabling a Port ...................................................................................2-7
Changing a Switch Name .................................................................2-8
Setting the Switch Status Policy.......................................................2-9
Enabling the Track Changes Feature.............................................2-10
Configuring a Static Route Between Two Ports...........................2-11
Displaying Help Information for a Telnet Command ................2-11
Reading Hexadecimal Port Diagrams...........................................2-12

Basic Switch Configuration Procedures

2-1
Basic Switch Configuration Procedures
2

Setting the Telnet Timeout Value

To set a new Telnet timeout value:
1. Log in to the switch as the admin user.
2. At the command line, enter the following command:
timeout x
where x is the number of minutes before the Telnet connection times out. If you specify
0, then the connection never times out.
Timeout is disabled by default.

Displaying the Firmware Version

To display the firmware version:
1. Log in to the switch as the admin user.
2. At the command line, enter the following command:
version
This command displays the Kernel version, DS-16B2 Fabric OS release number, and other information about the firmware.
2-2
Departmental Switch DS-16B2 Fabric OS Procedures Manual

Setting the Switch Date and Time

All switches maintain current date and time in nonvolatile memory. Date and time are used for logging events. Switch operation does not depend on the date and time; a switch with an incorrect date and time value still functions properly.
To set the date and time of a switch:
1. Log in to the switch as the admin user.
2. At the command line, enter the following command:
date "MMDDhhmmYY"
where:
MM is the month, valid values are 01-12. DD is the day, valid values are 01-31. hh is the hour, valid values are 00-23. mm is minutes, valid values are 00-59. YY is the year, valid values are 00-99.
Basic Switch Configuration Procedures
2
Year values greater than 69 are interpreted as 1970-1999; year values less than 70 are interpreted as 2000-2069. The date function does not support daylight savings time or time zones.
Setting the Switch Date and Time
2-3
Basic Switch Configuration Procedures
2

Displaying the System Configuration Settings

To display the system configuration settings:
1. Login to the switch as the admin user.
2. At the command line, enter the following command:
configShow
The system configuration settings displays.
For more information on the system configuration settings, refer to the
Departmental Switch Model DS-16B2 Fabric OS Reference Manual.

Backing Up the System Configuration Settings

Currently, only the RSHD.EXE and CAT.EXE utilities provide support for performing uploads for Windows hosts. Therefore, you must use FTP on Windows workstations to backup the system configuration, and the FTP service must be running before an upload can occur.
2-4
To upload a backup copy of the configuration settings to a host computer:
1. Verify that the RSHD service (on UNIX hosts only) or the FTP service (on UNIX or Windows host) is running on the host workstation.
2. Log in to the switch as the admin user.
3. At the command line, enter the following command:
configUpload hostIPaddr, user, path_filename, password
4. Press ENTER.
The dialog box prompts you to enter the Host IP address, User
Name
, Filename, and password.
All filenames/pathnames must be in UNIX syntax even if being executed from a Windows-based system (i.e., /temp/switch_2.txt).
Departmental Switch DS-16B2 Fabric OS Procedures Manual
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