Installation and Setup Guide
EMC DATA DOMAIN DD STORAGE SYSTEM
WITH EXTENDED RETENTION SOFTWARE
Installation and Setup Steps
The steps for a complete installation and configuration are:
1
1. Install hardware
2
2. Define the Data Domain system information for your site
3
3. Perform initial system configuration
1
Install Hardware
4
4. Configure the system for data access
5
5. Configure optional software
6
6. Perform optional additional system configuration
Rev. 02
1. Unpack the Data Domain system. A system consists of a
DD4500 with Extended Retention Software controller and up to 1440 TB
of raw storage in optional expansion shelves.
4Open the “Open Me First” box, then open the remaining boxes for the
controller and expansion shelves.
4Remove the accessories and rack mount kits for all system components.
2. Install the appropriate rack mounting hardware for the
controller and expansion shelves into one or more 19-inch, four-post
racks. Ensure that the rack is securely anchored to prevent tipping.
Load the rack or cabinet beginning at the bottom to prevent the rack
from becoming top-heavy. Be sure to plan appropriate vertical space to
accommodate the 4U controller and 3U for each expansion shelf.
4See the instructions included with the controller and shelf rails.
3. Install the controller and expansion shelves in the rack.
4Remove the controller and expansion shelves from the shipping boxes.
4Install each component horizontally on the corresponding rails and
slide into the rack in the order described in the ES30 Expansion Shelf
Hardware Guide. Be sure one person is at each side of each compo-
nent for proper and safe installation.
4Secure the components in the rack; see respective hardware manual.
4. Connect expansion shelves to the controller. Connect the
controller’s SAS ports to the expansion shelves based on the cabling
diagrams for expansion shelf connectivity. See Figure 4. Use the Cable
Management Bar and Velcro strips to support and organize all cables.
5. Connect an administrative console. Attach a serial console to the
controller’s serial port. See Figure 1.
6. Enable data transfer connectivity. Repeat for each connection.
4Ethernet connection: If using 1 Gb copper Ethernet, attach a Cat 5e
or Cat 6 copper Ethernet cable to each RJ45 Ethernet network port
on the controller, and attach the other end to an Ethernet switch or
to an Ethernet port on your server. If using 1 Gb fiber Ethernet, use
multimode fiber cables with LC connectors. If using 10 Gb copper
Ethernet with an SFP+ connector, use a qualified SFP+ copper cable.
If using 10 Gb fiber Ethernet, use MMF-850nm cables with LC duplex
connectors. See Figure 1.
4Fibre Channel connection: Attach a Fibre Channel fiber optical cable
(LC connector) to an IO module port on the controller, and attach the
other end (LC connector) to a Fibre Channel switch or to a Fibre Channel
port on your server. See Figure 1 for locations of the IO modules.
7. Provide power and power-on the systems.
Note: Power on all shelves first and the controller last.
4Expansion shelf power: Connect power cables to each receptacle
and attach the power cable retention clips. Each shelf power cable
should connect to a different power source. The ES30 powers on when
plugged in. Wait approximately 3 minutes after all expansion shelves
are turned on before powering on the controller. See Figure 3.
4Controller power: Connect power cables to each receptacle. Ensure
that each power supply is connected to a different power source. The
controller powers on when plugged in.
8. Attach the bezels.
9. Collect the information needed for installation. Record the
information in Section 2 of this document.
Safety
All plug-in modules and blank plates are part of the
fire enclosure and must be removed only when a
replacement can be added immediately. The system
must not be run without all parts in place.
4Operate a controller from a power input of
200-240 VAC, 50–60 Hz; shelves use 100-240
VAC, 50–60 Hz.
4Each component is intended to operate with all
working power supplies installed.
4Provide a suitable power source with electrical
overload protection.
4A safe electrical earth connection must be pro-
vided to the power cord. Check the grounding
of the power sources before applying power.
4The plug on each power supply cord is used
as the main disconnect device. Ensure that the
socket outlets are located near the equipment
and are easily accessible.
4Permanently unplug the unit if you think it is
damaged in any way and before moving it. If
the unit is powered by multiple sources, disconnect all supplied power for complete isolation.
4The power connections must always be
disconnected prior to removal or replacement
of a power supply module from any of the
components in the system.
4A faulty power supply module must be replaced
within 24 hours.
4Do not lift system components by yourself. A
controller weighs up to 80 lbs (36.3 kg) and an
expansion shelf weighs up to 78 lbs (35.5 kg).
4Do not lift an expansion shelf by the handles on
any modules. The handles are not designed to
support the weight of the populated shelf.
4To comply with applicable safety, emission,
and thermal requirements, covers must not
be removed and all bays must be fitted with
plug-in modules.
4Load the rack beginning at the bottom to
prevent the rack from becoming top-heavy.
4Do not extend components on slide rails until
you have loaded at least three or more similarly
weighted items in the rack, or unless the rack
is bolted to the floor or overhead structure to
prevent tipping.
Caution: If the system is used in a manner not
specified by the manufacturer, the protection provided
by the equipment may be impaired.
Caution: The RJ45 sockets on the motherboard/IO
modules are for Ethernet connection only and must not
be connected to a telecommunications network.
ESD PRECAUTIONS
Data Domain recommends that you fit and check a
suitable antistatic wrist or ankle strap and observe
all conventional ESD precautions when handling
plug-in modules and components.
Data Domain DD with Extended Retention Software Storage System
FIGURE : REAR PANEL AND INPUT/OUTPUT CONNECTIVITY
Slot MGMT A Slot 0 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10
Management
module
FIGURE : FRONT PANEL AND DISK LOCATIONS
FC, Ethernet
or empty
FC, Ethernet
or empty
FC, Ethernet
or empty
FC, Ethernet
or empty
Ethernet
or empty
SAS SAS SAS SAS BBU NVRAM
Hot-swappable disks
Physical location:
Logical numbering:
System Fault LED
Display Meaning
Blue Normal operation
Amber Chassis fault
Yellow Storage processor fault
White Do not remove storage processor
1 2
1.1 1.231.3
Data Domain Expansion Shelves
FIGURE : ES EXPANSION SHELF
Expansion shelf disk-drive numbering and components:
2 1. 2
3 1.31 1.1
Note: Physical numbering of the disks is 0-14
while the logical numbering is 1-15.
Connecting Multiple Expansion Shelves
NOTE: This guide describes the installation of new systems comprised of all ES
SAS shelf models. Configurations including a mix of ES, ES SATA, and ES
SAS shelves are subject to additional configuration constraints. The instructions
for mixing shelf types are in the ES30 Hardware Guide.
EXPANSION SHELF CABLING
The system supports any combination of 30 and 45 TB ES30 SAS shelves up
to a maximum of 32 shelves with 1440 TB of raw storage. Multiple expansion
shelves are connected together and to the controller with qualified SAS
cables. Save extra SAS cables for future use. See Figure 4 for the recommended cabling and component placement of a system. The cables provided
support the DD4500 with Extended Retention Software and ES30s in the rack
positions as shown.
Note: Cables have an HD-mini-SAS end that connects to the controller and a
mini-SAS end that connects to the shelves.
ES Expansion Shelves
4Use a SAS cable with mini-SAS connectors for any ES30 SAS connection.
4Cables should be dressed to the side of the rack and supported with
Velcro straps to allow for easy removal of a shelf controller or power
CABLING INSTRUCTIONS
String IO port Shelf port Length*
1 A7 Port 1
1 A8 Port 0
2 A7 Port 0
2 A8 Port 1
3 A7 Port 3
3 A8 Port 2
4 A7 Port 2
4 A8 Port 3
5 A6 Port 0
5 A5 Port 1
6 A5 Port 0
6 A6 Port 1
* When two lengths are shown, the longer is used when a string is split between racks.
When a string is split between racks the shelf to shelf cable lengths are: 2M for V2, V3,
V4, V5, or V6. Cable lengths shown are designed for EMC racks. Other racks may require
longer cables.
supply.
4In the DD4500 with Extended Retention Software the strings are not
contiguous. The order of shelf addition is designed for easy expansion
from a standard DD4500 system and to (nearly) fill a rack before adding
the next rack. The gaps in the racks are positioned to create a standard
expansion rack that is just re-cabled based on its position.
HOT ADDITION OF EXPANSION SHELVES
NOTE: In Figure the shelves are labeled VN.M. VN refers to string “N” and
the “M” is the number of the shelf in the string. The cabling and racking are
designed so that shelves are added from the bottom up in a rack. Therefore,
shelves are added V., V., V., V., V., V., and so on. Add shelves in
order, one at a time. Refer first to the Cabling Instructions table for adding
or moving HBA-to-shelf cables. Then add the necessary shelf-to-shelf cables
between shelves in a string as shown in Figure 4. Note that the added shelf will
FIGURE : RECOMMENDED ES CABLING DIAGRAM (matches factory configuration)
B controller HOST port of shelf V1.1
A controller HOST port of the highest number shelf in V1
B controller HOST port of shelf V2.1
A controller HOST port of the highest number shelf in V2
B controller HOST port of shelf V3.1
A controller HOST port of the highest number shelf in V3
B controller HOST port of shelf V4.1
A controller HOST port of the highest number shelf in V4
B controller HOST port of shelf V5.1
A controller HOST port of the highest number shelf in V5
B controller HOST port of shelf V6.1
A controller HOST port of the highest number shelf in V6
become the highest number shelf in its string, requiring
one HBA-to-shelf cable to be moved to connect to its
controller A or controller B HOST port.
Cabling between adjacent shelves in a string is done
with the 1M SAS cables that are delivered with the
shelves. Cable from the B Controller EXPANSION
port of lower shelf to the B controller HOST port of
the next higher shelf. Then cable from the A Controller
HOST port of lower shelf to the A controller
EXPANSION port of the next higher shelf.
When adding shelves to an existing string, move the
cable from the B controller HOST port to the new
shelf and then add the shelf-to-shelf 1M cables. 2M,
3M, and 5M cables are supplied to best match the
routing requirement. Loop any excess and use the
Velcro straps to attach to a convenient place in the rack.
“3” is the top HBA port and “0” is the bottom.
Shelves are added to rack1 from bottom to top in the
positions shown. Then rack2 is filled from bottom to
top, leaving the gap. The third rack is added in order.
Because strings are split between racks, the cables
connecting one shelf to another are longer.
2M
2M/3M
2M
2M/5M
2M
2M/5M
3M
3M/5M
3M
3M/5M
3M
3M/5M
Power-Up and Final Configuration
Follow the steps described in Chapter 4, Post
Installation Tasks, of the ES30 Expansion Shelf Hardware
Guide to complete hot addition of expansion shelves to
an existing system.
EMC DATA DOMAIN DD4500 WITH EXTENDED RETENTION SOFTWARE INSTALLATION AND SETUP GUIDE | SIDE 1
2
Define the Data Domain System Information for Your Site
SYSTEM SETUP WORKSHEET
An installation requires information unique to your site. Before starting the
installation, provide values for the system information listed below.
1. A fully qualified host name for the system:
2. The DNS domain name:
3. Use Table 1 (below) to enter Ethernet connectivity information.
4. A default gateway IP address (if no DHCP):
5. DNS server IP addresses (if no DHCP) (fill in below):
Primary Secondary Tertiary
6. Select the CIFS authentication method:
Workgroup
Workgroup name: Realm name:
Backup user
name:
Password: Password:
7. Host name from which to administer the system:
❑
Active Directory
Domain admin
name:
❑
TABLE :
Ethernet Connectivity
Enable
Enable
Enable
Enable
Use DHCP*
IP address (if no DHCP)
Netmask (if no DHCP)
* DHCP is not recommended for production systems
ethMa eth0x eth1x eth2x eth3x eth4x eth5x
eth0a eth1a eth2a eth3a eth4a eth5a
eth0b eth1b eth2b eth3b eth4b eth5b
eth0c eth1c eth2c eth3c eth4c eth5c
eth0d eth1d eth2d eth3d eth4d eth5d
❑ ❑ ❑ ❑ ❑ ❑ ❑
8. Administrator’s email address (or admin group alias):
9. (Optional) Description of the system’s physical location:
10. Mail server (SMTP) host name:
11. Time zone name (default is US/Pacific):
12. System Controller ID from the License Code document provided in
the accessory kit. Use this ID to obtain the unique WWPN for this
controller using the WWPN tool at
https://my.datadomain.com/US/en/wwpn.jsp
13. Record the serial number (SN) found on the back of the chassis,
center right edge.
14. Record all license keys from the license code document provided in
the accessory kit.
3
Perform Initial System Configuration
NOTE: Refer to the NVRAM Battery Charging Instructions for information on battery
charge time at initial system installation.
Log into the system with the user name of sysadmin. The password is the
system’s serial number. At the first login, the CLI configuration utility starts.
4You will be prompted to enter the Name, and Domain Name of the system
4You will next be prompted to configure the initial IP port. You can choose
DHCP or enter a static IP address and Net Mask.
4You will then be asked to either exit the configuration utility and continue
configuring the system using the Graphical User Interface, or to continue
using the CLI configuration utility
Both the CLI configuration utility and GUI configuration wizard contain six
sections: Licenses, Network, File System, System, CIFS, and NFS. The GUI also
includes a section to configure VTL.
USING THE CLI CONFIGURATION UTILITY
The list entries in the utility can be comma-separated, space-separated,
or both.
4At each prompt, enter a value, OR
4Enter a question mark (?) for more details, OR
4Press Enter to accept the value displayed in braces.
Follow the configuration utility instructions for entering appropriate values.
At the end of each configuration section, you can choose to: Save, Cancel, or
Retry (restart the input entry as the beginning of the current section).
4
Configure the System for Data Access
The Data Domain system provides multiple protocols for data access: NFS,CIFS,
VTL, and DD Boost. You need to configure one or more protocols for data
access, depending on your environment. You also need to configure the clients
for accessing the Data Domain system with the protocol of your choice.
NFS
The NFS configuration section in the configuration utility sets up the NFS
clients to allow access to /backup on the Data Domain system. You also need
to set up the NFS clients to allow access to /backup on the Data Domain
system. This can be done using the following steps:
4Create a mount point (directory) such as /dd/rstr01/backup and
create an administrative mount point such as /dd/rstr01/ddvar.
4NFS mount the directories on the new mount points. For example:
mount -F nfs -o hard,intr,vers=3,proto=tcp,
rstr01:/backup /dd/rstr01/backup
mount -F nfs -o hard,intr,vers=3,proto=tcp,
rstr01:/ddvar /dd/rstr01/ddvar
4Add the following lines to the file /etc/vfstab (the file name may be
different depending on your UNIX-based system). The lines mount the
directories at every reboot. For example:
system:/backup - /dd/rstr01/backup nfs - yes
hard,intr,vers=3,proto=tcp
system:/ddvar - /dd/rstr01/ddvar nfs - yes
hard,intr,vers=3,proto=tcp
4To cause backup software to abort when the system is not mounted,
create a backup directory within the mounted file system, such as
/dd/rstr01/backup/disk1.
4For more configuration information, see the specific Data Domain Integration
Documentation at https://my.datadomain.com/US/en/integration.jsp.
CIFS
The CIFS configuration section in the configuration utility sets up the CIFS
clients to allow access to /backup on the Data Domain system. You also
need to set up the CIFS clients to allow access to /backup on the Data
Domain system. For additional configuration information, see the specific
Data Domain Integration Documentation at
https://my.datadomain.com/US/en/integration.jsp.
VTL
For the VTL software option, see the Data Domain technical note Integrating
the Data Domain Appliance VTL with SANs. See the specific Data Domain
Integration Documentation for setting up backup software from other
vendors: https://my.datadomain.com/US/en/integration.jsp.
DD BOOST FOR OPENSTORAGE OPTIONAL LICENSE REQUIRED
For setting up the Data Domain DD Boost feature, see the EMC Data Domain
Boost for OpenStorage Administration Guide available at
https://my.datadomain.com/US/en/platform.jsp.
APPLICATION INTEGRATION
For information about how to integrate the Data Domain system with backup
software, see the documentation for the applicable application at the Data
Domain Integration Documentation section on the Data Domain Support web
site https://my.datadomain.com/US/en/integration.jsp.
5
Configure Optional Software
If you purchased optional software for the Data Domain system such as
Replicator or Retention Lock, the licenses are enabled on your Data Domain
system prior to shipment. You need to configure them for use. Details on
6
Perform Optional Additional System Configuration
ADDITIONAL SYSTEM CONFIGURATION
Any system command that accepts a list, such as a list of IP addresses, accepts
entries separated by either commas or spaces. See the EMC Data Domain
Operating System Command Reference Guide for command details.
Give access to additional backup servers:
# nfs add /backup {*|client-list}
[options]
Add users to the email list that reports system problems:
# alerts notify-list add group-name
Add users to the system report email list:
# autosupport add {alert-summary|asup-detailed}
emails email-list
Enable FTP or TELNET:
# adminaccess enable {ftp|telnet}
configuring the optional software can be found in the EMC Data Domain
Operating System Administration Guide. Access the latest documents at
https://my.datadomain.com/US/en/platform.jsp.
Add remote hosts to use FTP or TELNET:
# adminaccess add {ftp|telnet}
fqdn-host-list
Add a user:
# user add name [role {admin|user}]
Change a user’s password:
# user change password username
Enable remote management:
Refer to the EMC Data Domain Operating System Administration Guide.
TO SHUT DOWN THE SYSTEM
Important: Never shut down the system by pressing the power button.
Instead, use:
# system poweroff
Troubleshooting Tips
For troubleshooting information see the Data Domain Support web site https://my.datadomain.com.
Where to Go for More Information
For information about Go to https://my.datadomain.com/US/en/documentation.jsp for
How to configure the system EMC Data Domain Operating System Initial Configuration Guide
New features, enhancements, known issues, and late-breaking news EMC Data Domain Operating System Release Notes for your software release
How to manage the Data Domain operating system EMC Data Domain Operating System Administration Guide for your software release
How to install and use the DD Boost software and plug-in EMC Data Domain Boost for OpenStorage Administration Guide for your platform
How to replace Data Domain hardware components Part Installation Guides
How to use third-party applications Integration Documentation and Compatibility Matrices
How to configure mixed ES20 and ES30 systems ES30 Hardware Guide
Specifications
Model Watts BTU/hr (VA) Weight WxDxH
DD4500 with Extended Retention 800 2730 800 80 lb / 36.3 kg 17.5 in / 44.5 cm 33 in / 84 cm 7 in / 17.8 cm
ES30 235 800 280 68 lb / 30.8 kg 19 in / 48.3 cm 14 in / 35.5 cm 5.25 in / 13.3 cm
Operating Temperature 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet, above 7500 feet up to 10,000 feet
Operating Humidity 20% to 80%, non-condensing
Non-operating Temperature -40° to +149° F (-40° to +65° C)
Operating Acoustic Noise DD4500: Sound power, L
System Heat Output Power Rack Mounted Dimensions
: 7.52 bels. Sound pressure, L
Expansion Shelves: Sound power, L
WAd
: 6.5 bels, Sound pressure, L
WAd
: 56.4 dB. (Declared noise emission per ISO 9296.)
pAm
: 48.5 dB. (Declared noise emission per ISO 9296.)
pAm
Site Requirements
Requirement Description and Specification
Vertical Space in Standard
19”, Four Post Rack
Air Conditioning Use air conditioning that can cope with the maximum BTU/hr thermal rating.
Temperature Controls Use adequate temperature control with a gradient (change) not to exceed 20° C in an hour.
Ventilation and Airflow In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the
Front Bezel Clearance 1.56 inches (4.0 cm) of unobstructed clearance.
Back Panel Clearance 5 inches (12.7 cm) of unobstructed clearance.
Power / Grounding AC power outlets provided with an earth ground conductor (safety ground). A safe electrical earth connection must be
DD4500 with Extended Retention Software Controller: 4U. Expansion Shelf: 3U.
Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack.
ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. Ensure that
cables at rear of unit do not obstruct exhaust airflow. If installing in a closed cabinet, ensure that the front and rear doors
have at least 65% open area to ensure adequate airflow for cooling.
provided to each power cord. Voltage: 200-240 V~. Frequency: 50 to 60 Hz.
Contact Information
TECHNICAL CONTACTS
To resolve issues with Data Domain products, contact your contracted support
provider or visit us online at https://my.datadomain.com.
Copyright © 2009 - 2013 EMC Corporation. All Rights Reserved.
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES
OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
CORPORATE CONTACTS
2421 Mission College Blvd.
Santa Clara, CA 95054
866.WE.DDUPE (866.933.3873) or 408.980.4800
sales@datadomain.com
Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
EMC, Data Domain, and Global Compression are registered trademarks or trademarks of EMC Corporation in the United States and/or
other countries. All other trademarks used herein are the property of their respective owners.
300-119-201 Rev. 02
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