Page 1
Installation and Setup Guide
EMC DATA DOMAIN DD ARCHIVER STORAGE SYSTEM
Installation and Setup Steps
The steps for a complete installation and configuration are:
1
1. Install hardware
2
2. Define the Data Domain system information for your site
3
3. Perform initial system configuration
1
Install Hardware
4
4. Configure the system for data access
5
5. Configure optional software
6
6. Perform optional additional system configuration
1. Unpack the Data Domain system. A system consists of a DD860
Archiver controller and up to 768 TB of raw storage in optional expansion shelves.
4Open the packing boxes for the controller and optional expansion shelf
or shelves.
4Remove the accessories and rack mount kits for all system components.
2. Install the appropriate rack mounting hardware for the
controller and expansion shelves into a 19-inch, four-post rack. Ensure
that the rack is securely anchored to prevent tipping. Load the rack or
cabinet beginning at the bottom to prevent the rack from becoming
top-heavy. Be sure to plan appropriate vertical space to accommodate the
2U controller and 3U for each expansion shelf.
4See the instructions included with the slide rails.
4The expansion shelf rails also include rack installation instructions.
3. Install the controller and expansion shelves in the rack.
4Remove the controller and expansion shelves from the shipping boxes.
4Remove the bezel from each component.
4Install each component horizontally on the corresponding rails and
slide into the rack in the order described in the Expansion Shelf
Hardware Guide. Be sure one person is at each side of each compo-
nent for proper and safe installation.
4Secure the components in the rack; see respective hardware manual.
4. Connect expansion shelves to the controller. Connect the
controller’s SAS ports to the expansion shelves based on the cabling
diagrams for expansion shelf connectivity. See Figures 5 or 6. Use the Cable
Management Bar and Velcro strips to support and organize all cables.
5. Connect an administrative console. Attach a serial console to the
controller’s serial port; or use KVM connections to connect monitor (VGA
port), keyboard and mouse. See Figure 1.
6. Enable data transfer connectivity. Repeat for each connection.
4Ethernet connection: If using 1 Gb copper Ethernet, attach a Cat 5e
or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start
with eth0a and go up) on the controller, and attach the other end to
an Ethernet switch or to an Ethernet port on your server. If using
1 Gb fiber Ethernet, use multimode fiber cables with LC connectors. If
using 10 Gb copper Ethernet with an SFP+ connector, use a qualified
SFP+ copper cable. If using 10 Gb fiber Ethernet, use MMF-850nm
cables with LC duplex connectors. See Figure 1.
7. Provide redundant power to the system.
4Controller power: Connect power cables to both receptacles. See
Figure 1. On each cable, attach the cable restraint tie.
4Expansion shelf power: Connect power cables to both receptacles
and attach the power cable retention clips. See Figure 4.
8. Turn the system on. Power on any expansion shelves before the
controller. The ES30 powers on when plugged in.
4ES20 power: Turn the power switch to on for each of the two power
supplies for each ES20 shelf. See Figure 3.
4Wait approximately 3 minutes after all expansion shelves are turned on.
4Controller power: Push the power button. See Figure 2.
4Attach the bezels.
9. Collect the information needed for installation. Record the
information in Section 2 of this document.
Safety
All plug-in modules and blank plates are part of the
fire enclosure and must be removed only when a
replacement can be added immediately. The system
must not be run without all parts in place.
4A controller or a shelf must be operated only
from a power supply input voltage range of
100–240 VAC, 50–60 Hz.
4Each component is intended to operate with
two working power supplies installed.
4Provide a suitable power source with electrical
overload protection.
4A safe electrical earth connection must be pro-
vided to the power cord. Check the grounding
of the power sources before applying power.
4The plug on each power supply cord is used
as the main disconnect device. Ensure that the
socket outlets are located near the equipment
and are easily accessible.
4Permanently unplug the unit if you think it is
damaged in any way and before moving it. If
the unit is powered by multiple sources, disconnect all supplied power for complete isolation.
4The power connections must always be
disconnected prior to removal or replacement
of a power supply module from any of the
components in the system.
4A faulty power supply module must be replaced
within 24 hours.
4Do not lift system components by yourself. A
controller weighs up to 52 lbs (23.6 kg) and an
expansion shelf weighs up to 78 lbs (35.5 kg).
4Do not lift an expansion shelf by the handles on
any modules. The handles are not designed to
support the weight of the populated shelf.
4To comply with applicable safety, emission,
and thermal requirements, covers must not
be removed and all bays must be fitted with
plug-in modules.
4Load the rack beginning at the bottom to
prevent the rack from becoming top-heavy.
4Do not extend components on slide rails until
you have loaded at least three or more similarly
weighted items in the rack, or unless the rack
is bolted to the floor or overhead structure to
prevent tipping.
Caution: If the system is used in a manner not
specified by the manufacturer, the protection provided
by the equipment may be impaired.
Caution: The RJ45 sockets on the motherboard/PCI
cards are for Ethernet connection only and must not be
connected to a telecommunications network.
ESD PRECAUTIONS
Data Domain recommends that you fit and check a
suitable antistatic wrist or ankle strap and observe
all conventional ESD precautions when handling
plug-in modules and components.
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Data Domain DD86 Archiver Storage System
FIGURE :
REAR PANEL AND INPUT/OUTPUT CONNECTIVITY
Slot 6
PCIe (x8)
Low profile
NVRAM Ethernet
Slot 5
PCIe (x8)
Low profile
or empty
Slot 4
PCIe (x8)
Low profile
Ethernet
or empty
Slot 3
PCIe (x8)
Full Height
SAS SAS SAS
Slot 2
PCIe (x8)
Full Height
Slot 1
PCIe (x16)
Full Height
FIGURE :
FRONT PANEL AND DISK LOCATIONS
Blue circles illustrate the locations of the hot-swap disks.
Hot-swappable disks
Physical location:
Logical numbering:
System Fault LED
Display Meaning
Steady Green Normal operation
Blinking Green Startup
Steady Amber Critical fault. Shut down system for service.
Blinking Amber Non-fatal fault. Investigate; service the system.
1 2 3 54 6 7 8 9 1110 12
1.1 1.41.2 1.3
Remote
Management
Port
Keyboard
Port
PS2
Mouse
Port
Monitor/
Video Port
Enclosure
ID LED
Serial
Port
Power Supply
Module 2
Power Supply
Module 1
Front Operator Panel Buttons
Push Button Definition
Power Press to start boot (if system is not running). Never shut down the system by pressing
Enclosure ID Press the ID switch to light the blue ID LEDs on the front and back panels.
1 4 7 101.1 1.3
2 5 8 111.2 1.4
the power button. The button glows steady green in the normal operating state.
93 6 12
Data Domain Expansion Shelves
FIGURE : ES EXPANSION SHELF
Expansion shelf disk-drive numbering and components:
FIGURE : ES EXPANSION SHELF
Expansion shelf disk-drive numbering and components:
Power Cable
Retention Clip
PSU/Cooling 1 Power
Power Cable
Retention Clip
Switch 1
Expansion
Control
Panel B
Expansion
Port B
Host
Ports
Ports
Control
Panel A
Host
Port B PSU/Cooling 2Control Panel B
Ops
Panel
PSU/Cooling 2
Power Cable
Retention Clip
Power
Switch 2
PSU/Cooling 1 Power Cable
Control
Panel A
Port A
Host
Expansion
Port A
Retention Clip
Page 3
Connecting Multiple Expansion Shelves
NOTE: This guide describes the installation of new systems comprised of
all-ES20 or all-ES30 shelf models. Configurations including a mix of both shelf
models are subject to additional configuration constraints. The instructions for
mixing ES30 and ES20 shelves are in the ES30 Hardware Guide.
EXPANSION SHELF CABLING
The system supports any combination of 16 and 32 TB shelves (ES20) or
15 and 30 TB shelves (ES30), up to a maximum of 24 shelves or 768 TB of
raw storage. Multiple expansion shelves are connected together and to the
controller with qualified SAS cables. Save extra SAS cables for future shelf
expansion. See Figure 5 and Figure 6 for the recommended cabling of a
24-shelf system configuration.
ES Expansion Shelves
4 Use a SAS cable with an SFF-8088 (mini-SAS) connector to connect to the SAS
port on the controller and an SFF-8470 connector to connect to the ES20.
4Use a SAS cable with two SFF-8470 connectors to connect two ES20s.
4SAS connectors must be secured with their locking screws and cables
properly dressed and supported using the included Velcro straps.
ES Expansion Shelves
4Use a SAS cable with SFF-8088 (mini-SAS) connectors for any ES30 SAS
connection. These are keyed and marked.
4Cables should be dressed to the side of the rack and supported with
velcro straps to allow for easy removal of a controller or power supply.
HOT ADDITION OF EXPANSION SHELVES
Add shelves following the instructions in the Install Hardware section, steps
1, 2 and 3. As shown in Figures 5 and 6, shelves are cabled to HBA ports
in sets, with a maximum of 4 shelves per set, up to the maximum of 6 sets.
Fully populate one set before adding shelves to the next set, in numerical
order. Shelves 1-4 comprise set 1, shelves 5-8 comprise set 2, shelves 9-12
comprise set 3, shelves 13-16 comprise set 4, shelves 17-20 comprise set 5
and shelves 21-24 comprise set 6. The instructions for ES20 and ES30 are
identical, although the physical location of shelf port connectors are different.
The ES30 uses the markings to indicate a HOST port and to indicate an
EXP’N port.
Adding the First Expansion Shelf to a Set (see Figure 5 or Figure 6)
Follow these instructions for adding shelf 1, 5, 9, 13, 17, or 21. Referring to
the table below, add cables from the indicated HBA ports to the shelf A and B
HOST () ports.
)
HOST port ()
Connect shelf
controller A
to HBA port
Shelf
Connect shelf
controller B
HOST port (
to HBA port
1 1b 3a 13 1d 3c
5 2b 1a 17 2d 1c
9 3b 2a 21 3d 2c
Shelf
Connect shelf
controller B
HOST port ()
to HBA port
Connect shelf
controller A
HOST port ()
to HBA port
Adding the Second, Third or Fourth Expansion Shelves to a Set
(see Figure 5 or Figure 6)
Follow these instructions for adding shelves to an existing set (e.g., shelves
2-4, 6-8, 10-12, 14-16, 18-20, or 22-24). The new shelf becomes the highest
number shelf in its set.
1. At the set’s previously highest-number shelf, move the shelf controller A
HOST port cable to the new shelf controller A HOST port.
2. Using a new SAS cable, connect the previously highest-number shelf
controller B EXP’N port to the new shelf controller B HOST port.
3. Using a new SAS cable, connect the previously highest-number shelf
controller A HOST port to the new shelf controller A EXP’N port.
Power-Up and Final Configuration
4Power on the expansion shelf or shelves using the instructions in the
Install Hardware section.
4Use the disk add enclosure when ready to put the enclosure into
use and expand the capacity of the system. The enclosure-id is always 2
for the first added shelf, and 3 for the second. The Data Domain controller
always has the enclosure-id of 1 (one).
disk add enclosure enclosure-id
FIGURE : RECOMMENDED ES CABLING DIAGRAM FIGURE : RECOMMENDED ES CABLING DIAGRAM
Shelf
Rack 2: Expansion Rack 1
No.
24
23
22
21
20
19
18
17
16
15
14
13
Shelf
No.
12
11
10
9
8
7
6
5
Controller
4
3
2
1
Shelf
No. Rack 1Rack 2
Host Expander
B
24
A
B
23
A
B
22
A
B
21
A
B
20
A
B
19
A
B
18
A
B
17
A
B
16
A
B
15
A
B
Set 4 Set 5 Set 6
14
A
B
13
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
Controller
B
A
B
A
B
A
B
A
Shelf
No.
12
11
10
9
8
7
6
5
4
3
2
1
Set 3
Set 1 Set 2
EMC DATA DOMAIN DD860 ARCHIVER INSTALLATION AND SETUP GUIDE | SIDE 1
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2
Define the Data Domain System Information for Your Site
SYSTEM SETUP WORKSHEET
An installation requires information unique to your site. Before starting the
installation, provide values for the system information listed below.
1. A fully qualified host name for the system:
2. The DNS domain name:
3. Use Table 1 (below) to enter Ethernet connectivity information.
4. A routing gateway IP address (if no DHCP):
5. DNS server IP addresses (if no DHCP) (fill in below):
Primary Secondary Tertiary
6. Select the CIFS authentication method:
Workgroup Active Directory
Workgroup name: Realm name:
WINS servers: WINS servers:
Backup user
name:
Password: Password:
7. Backup servers (or * for all):
Domain admin
name:
8. Administrator’s password:
9. Host name from which to administer the system:
10. Administrator’s email address (or admin group alias):
11. (Optional) Description of the system’s physical location:
12. Mail server (SMTP) host name:
13. Time zone name (default is US/Pacific):
14. System Controller ID from the License Code document provided in
the accessory kit. Use this ID to obtain the unique WWPN for this
controller using the WWPN tool at
https://my.datadomain.com/us/en/wwpn.jsp
15. Record the serial number (SN) found on the back of the chassis.
TABLE :
Ethernet Connectivity eth0a eth0b eth4a eth4b eth4c eth4d eth5a eth5b eth5c eth5d
Enable (circle one)
Use DHCP (circle one)
IP address (if no DHCP)
Netmask (if no DHCP)
Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No
Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No
3
Perform Initial System Configuration
NOTE: The system might not be usable for up to three hours if the NVRAM batteries
are discharged. Refer to the NVRAM Battery Charging Instructions for more
information.
Log into the system with the user name of sysadmin. The password is the
system’s serial number. At the first login, the configuration utility starts. There
are six sections to the configuration: Licenses, Network, File System, System,
CIFS, and NFS. The configuration utility guides you through the configuration
steps, one section at a time.
Complete all six sections.
USING THE CLI CONFIGURATION UTILITY
The list entries in the utility can be comma-separated, space-separated,
or both.
4At each prompt, enter a value, OR
4Enter a question mark (?) for more details, OR
4Press Enter to accept the value displayed in braces.
Follow the configuration utility instructions for entering appropriate values.
At the end of each configuration section, you can choose to:
4Save – Save the displayed configuration.
4Cancel – Delete all new values and go to the next section.
4Retry – Restart the input entry at the beginning of the current section.
The value entered previously appears as the default value at each prompt.
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4
Configure the System for Data Access
The Data Domain system provides multiple protocols for data access: NFS,CIFS,
VTL, and DD Boost. You need to configure one or more protocols for data
access, depending on your environment. You also need to configure the clients
for accessing the Data Domain system with the protocol of your choice.
NFS
The NFS configuration section in the configuration utility sets up the NFS
clients to allow access to /backup on the Data Domain system. You also need
to set up the NFS clients to allow access to /backup on the Data Domain
system. This can be done using the following steps:
4Create a mount point (directory) such as /dd/rstr01/backup and
create an administrative mount point such as /dd/rstr01/ddvar.
4NFS mount the directories on the new mount points. For example:
mount -F nfs -o hard,intr,vers=3,proto=tcp rstr01:/
backup /dd/rstr01/backup
mount -F nfs -o hard,intr,vers=3,proto=tcp rstr01:/
ddvar /dd/rstr01/ddvar
4Add the following lines to the file /etc/vfstab (the file name may be
different depending on your UNIX-based system). The lines mount the
directories at every reboot. For example:
system:/backup - /dd/rstr01/backup nfs - yes
hard,intr,vers=3,proto=tcp
system:/ddvar - /dd/rstr01/ddvar nfs - yes
hard,intr,vers=3,proto=tcp
4To cause backup software to abort when the system is not mounted,
create a backup directory within the mounted file system, such as
/dd/rstr01/backup/disk1.
4For more configuration information, see the specific Data Domain Integration
Documentation at https://my.datadomain.com/US/en/integration.jsp.
CIFS
The CIFS configuration section in the configuration utility sets up the CIFS
clients to allow access to /backup on the Data Domain system. You also
need to set up the CIFS clients to allow access to /backup on the Data
Domain system. For additional configuration information, see the specific
Data Domain Integration Documentation at
https://my.datadomain.com/US/en/integration.jsp.
DD BOOST FOR OPENSTORAGE OPTIONAL LICENSE REQUIRED
For setting up the Data Domain DD Boost feature, see the Data Domain Boost
for OpenStorage Administration Guide available at
https://my.datadomain.com/US/en/platform.jsp.
APPLICATION INTEGRATION
For information about how to integrate the Data Domain system with backup
software, see the documentation for the applicable application at the Data
Domain Integration Documentation section on the Data Domain Support web
site https://my.datadomain.com/US/en/integration.jsp.
5
Configure Optional Software
If you purchased optional software for the Data Domain system such as
Replicator or Retention Lock, the licenses are enabled on your Data Domain
system prior to shipment. You need to configure them for use. Details on
6
Perform Optional Additional System Configuration
ADDITIONAL SYSTEM CONFIGURATION
Any system command that accepts a list, such as a list of IP addresses, accepts
entries separated by either commas or spaces. See the DD OS Commmand
Reference Guide for command details.
Give access to additional backup servers:
# nfs add /backup {*|client-list}
[options]
Add users to the email list that reports system problems:
# alerts add email-list
Add users to the system report email list:
# autosupport add email-list
Enable FTP or TELNET:
# adminaccess enable {ftp|telnet}
configuring the optional software can be found in the DD OS Administration
Guide. Access the latest documents at
https://my.datadomain.com/US/en/platform.jsp.
Add remote hosts to use FTP or TELNET:
# adminaccess add {ftp|telnet}
fqdn-host-list
Add a user:
# user add name [priv {admin|user}]
Change a user’s password:
# user change password username
Enable remote management:
Refer to the Administration Guide for details
TO SHUT DOWN THE SYSTEM
Important: Never shut down the system by pressing the power button.
Instead, use:
# system poweroff
Troubleshooting Tips
For troubleshooting information see the Data Domain Support web site https://my.datadomain.com.
Page 6
Where to Go for More Information
For information about Go to https://my.datadomain.com/US/en/documentation.jsp for
How to configure the system Initial Configuration Guide
New features, enhancements, known issues, and late-breaking news
about your Data Domain software release
How to manage the Data Domain operating system DD OS Administration Guide for your software release
How to install and use the DD Boost software and plug-in DD Boost for OpenStorage Administration Guide for your platform
How to replace Data Domain hardware components Part Installation Guides
How to use third-party applications Integration Documentation and Compatibility Matrices
Release Notes for your software release
Specifications
Model Watts BTU/hr 100-120 / 200-240 V~ lb / kg WxDxH in (cm)
DD860 Archiver 608 2075 640 52 / 23.6 19 (48.3) 29.5 (74.9) 3.5 (8.9)
ES20 420 1433 438 78 / 35.5 19 (48.3) 23.25 (59) 5.16 (13.1)
ES30 235 800 280 68 / 30.8 19 (48.3) 14 (35.5) 5.25 (13.3)
Operating Temperature 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet, above 7500 feet up to 10,000 feet
Operating Humidity 20% to 80%, non-condensing
Non-operating Temperature -40° to +149° F (-40° to +65° C)
Operating Acoustic Noise DD860 Archiver: Sound power, L
System Heat Output Power (VA) Weight Rack Mounted Dimensions
: 7.52 bels. Sound pressure, L
Expansion Shelves: Max 58 dB LpA average measured at bystander positions
WAd
: 56.4 dB. (Declared noise emission per ISO 9296.)
pAm
Site Requirements
Requirement Description and Specification
Vertical Space in Standard
19”, Four Post Rack
Air Conditioning Use air conditioning that can cope with the maximum BTU/hr thermal rating.
Temperature Controls Use adequate temperature control with a gradient (change) not to exceed 30° C in an hour.
Ventilation and Airflow In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the
Front Bezel Clearance 1.56 inches (4.0 cm) of unobstructed clearance.
Back Panel Clearance 5 inches (12.7 cm) of unobstructed clearance.
Power / Grounding Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided
DD860 Archiver Controller: 2U. Expansion Shelf: 3U.
Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack.
ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. Ensure that
cables at rear of unit do not obstruct exhaust airflow. If installing in a closed cabinet, ensure that the front and rear doors
have at least 65% open area to ensure adequate airflow for cooling.
to each power cord. Voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.
Contact Information
TECHNICAL CONTACTS
To resolve issues with Data Domain products, contact your contracted support
provider or visit us online at https://my.datadomain.com.
Copyright © 2009 - 2011 EMC Corporation. All Rights Reserved.
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES
OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
CORPORATE CONTACTS
2421 Mission College Blvd.
Santa Clara, CA 95054
866.WE.DDUPE (866.933.3873) or 408.980.4800
sales@datadomain.com
Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.
EMC, Data Domain, and Global Compression are registered trademarks or trademarks of EMC Corporation in the United States and/or
other countries. All other trademarks used herein are the property of their respective owners.
761-0044-0001 Revision A
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