EMC CLARiiON User Manual

EMC CLARiiON Server Support Products

for Windows

INSTALLATION GUIDE

P/N 300-002-038

REV A05

EMC Corporation

Corporate Headquarters

Hopkinton, MA 01748

-508-435-1000

www.EMC.com

-9103

Published February, 2006

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

Trademark Information

EMC2, EMC, CLARiiON, Navisphere, PowerPath, and Symmetrix are registered trademarks and Access Logix, FLARE, MirrorView, Powerlink, SAN Copy, and SnapView are trademarks of EMC Corporation.

All other trademarks used herein are the property of their respective owners.

EMC CLARiiON Server Support Products for Windows Installation Guide

Preface........................................................................................................................... vii

Chapter 1 About the CLARiiON Server Applications

About EMC Navisphere software................................................. 1-2

Navisphere Storage System Initialization Utility ................ 1-2

Navisphere Host Agent ........................................................... 1-3

Navisphere Server Utility........................................................ 1-4

Admhost Utility ....................................................................... 1-5

Admsnap Utility ....................................................................... 1-5

CLARiiON VSS Provider......................................................... 1-6

Navisphere CLI......................................................................... 1-6

Chapter 2 Installing and Using the Navisphere Storage System

Initialization Utility

Requirements for the Navisphere Storage System Initialization

Utility................................................................................................. 2-2

Installing the Navisphere Storage System Initialization Utility 2-3

To remove the Navisphere Storage System Initialization

Utility.......................................................................................... 2-5

Using the Navisphere Storage System Initialization Utility...... 2-6

To run the utility from a host.................................................. 2-6

To run the utility from the CD................................................ 2-6

EMC CLARiiON Server Support Products for Windows Installation Guide

iii

Contents

Chapter 3 Installing and Using the Navisphere Host Agent or

Server Utility

Determining which application to install .................................... 3-2

Host Agent and Server Utility requirements............................... 3-4

Installing the Navisphere Host Agent.......................................... 3-5

To install the Host Agent......................................................... 3-5

To remove the Host Agent.................................................... 3-10

Using the Event Monitor configuration file............................... 3-11

Using the Host Agent.................................................................... 3-12

Starting the Host Agent service............................................ 3-12

Stopping the Host Agent service.......................................... 3-13

Configuring storage systems ................................................ 3-13

Installing the Navisphere Server Utility..................................... 3-14

To install the Server Utility ................................................... 3-14

To remove the Server Utility................................................. 3-16

Using the Navisphere Server Utility........................................... 3-17

To run the Server Utility from a host................................... 3-17

To run the Server Utility from the CD................................. 3-17

Chapter 4 Installing and Using the Admhost and Admsnap Utility

Installing the Admhost Utility....................................................... 4-2

To install the Admhost Utility on a server ........................... 4-2

Using the Admhost Utility............................................................. 4-4

Installing the Admsnap Utility...................................................... 4-6

Installation prerequisites ........................................................ 4-6

To install the Admsnap Utility............................................... 4-6

To remove the Admsnap Utility ............................................ 4-8

Using the Admsnap Utility ............................................................ 4-8

Installing the CLARiiON VSS Provider ...................................... 4-9

Installation prerequisites for a storage system with

Navisphere Manager................................................................ 4-9

Installation prerequisites for a storage system with

Navisphere Express.................................................................. 4-9

To install the CLARiiON VSS Provider .............................. 4-10

To remove the CLARiiON VSS Provider............................ 4-11

Using the CLARiiON VSS Provider............................................ 4-11

Chapter 5 Installing and Using Navisphere CLI

Navisphere CLI requirements........................................................ 5-2

Installing Navisphere CLI.............................................................. 5-3

To remove the CLI.................................................................... 5-4

Using Navisphere CLI .................................................................... 5-4

EMC CLARiiON Server Support Products for Windows Installation Guide

Appendix A Silent Installations and Removals

About silent installations or removals ....................................... A-2

Installing the Navisphere Initialization Utility ......................... A-3

Preparing for the installation ................................................ A-3

Creating a response file.......................................................... A-4

Performing a silent installation............................................. A-5

Removing the Navisphere Initialization Utility ....................... A-6

Performing a silent removal.................................................. A-7

Installing Navisphere Host Agent .............................................. A-9

Installing revision 6.7 or earlier ............................................ A-9

Installing revision 6.16 or later.............................................. A-9

Preparing for the installation ................................................ A-9

Creating a response file........................................................ A-10

Performing a silent installation........................................... A-12

Removing the Host Agent ......................................................... A-16

Removing revision 6.7 or earlier......................................... A-16

Removing revision 6.16 or later.......................................... A-16

Creating a response file........................................................ A-16

Performing a silent removal................................................ A-18

Installing the Navisphere Server Utility .................................. A-20

Preparing for the installation .............................................. A-20

Creating a response file........................................................ A-21

Performing a silent installation........................................... A-22

Removing the Navisphere Server Utility ................................. A-23

Creating a response file........................................................ A-23

Performing a silent removal................................................ A-24

Installing Navisphere CLI .......................................................... A-26

Installing revision 6.7 or earlier .......................................... A-26

Installing revision 6.16 or later............................................ A-26

Preparing for the installation .............................................. A-26

Creating a response file........................................................ A-27

Performing a silent installation........................................... A-28

Removing Navisphere CLI ........................................................ A-29

Removing revision 6.7 or earlier......................................... A-29

Removing revision 6.16 or later.......................................... A-29

Creating a response file........................................................ A-29

Performing a silent removal................................................ A-30

Verifying the silent installation or removal ............................. A-32

Contents

Glossary........................................................................................................................ g-1

Index ............................................................................................................................... i-1

EMC CLARiiON Server Support Products for Windows Installation Guide

Contents

EMC CLARiiON Server Support Products for Windows Installation Guide

Preface

As part of an effort to improve and enhance the performance and capabilities of its product line, EMC from time to time releases revisions of its hardware and software. Therefore, some functions described in this guide may not be supported by all revisions of the software or hardware currently in use. For the most up-to-date information on product features, refer to your product release notes.

If a product does not function properly or does not function as described in this guide, please contact your EMC representative.

Audience This guide is part of the EMC

is intended for use by a system administrator during the installation of the Navisphere Storage System Initialization Utility, Navisphere Host Agent, Navisphere Server Utility, Navisphere Command Line Interface (CLI), admhost, or admsnap software on a Microsoft server running the Windows Server™ 2003 or Windows system.

Readers of this guide are expected to be familiar with the following topics:

◆ Microsoft server hardware

◆ Microsoft Windows operating system, especially with how the

operating system handles logical disks or volumes.

EMC CLARiiON Server Support Products for Windows Installation Guide

Navisphere® documentation set, and

2000 operating

vii

Preface

Organization This manual contains four chapters, as follows:

Chapter 1 Describes the CLARiiON server-based applications

and lists the requirements for these applications. This chapter also provides sample management configurations.

Chapter 2 Describes how to install and use the Navisphere

Storage System Initialization Utility.

Chapter 3 Describes how to install and use the Navisphere Host

Agent and the Navisphere Server Utility.

Chapter 4 Describes how to install the Admhost Utility,

Admsnap Utility, and the CLARiiON VSS Provider. This chapter also describes how to use admhost and refers you to the documentation that describes how to use admsnap and the VSS Provider.

Chapter 5 Describes how to install and remove Navisphere CLI

and refers you to the documentation that describes how to use Navisphere CLI.

Appendix A Describes how to perform a silent installation and

removal of the Initialization Utility, Host Agent, Server Utility, and Navisphere CLI.

viii

documentation

About EMC Navisphere software

The following EMC® server-based software is available on the server support CD that shipped with your storage system or your upgrade kit (for AX-Series systems upgrading to Navisphere Manager):

◆ Navisphere

◆ Navisphere Host Agent

◆ Navisphere Server Utility

◆ Admhost Utility

◆ Admsnap Utility

◆ CLARiiON

◆ Navisphere Command Line Interface (CLI)

Navisphere Storage System Initialization Utility

The Navisphere Storage System Initialization Utility is supported for both AX-Series and CX-Series storage systems. You must initialize the storage system in order to register the server HBAs with the storage system and have access to the storage system's data.

Storage System Initialization Utility

VSS Provider (Windows Server 2003 only)

1-2

For CX-Series storage systems, use the utility to discover storage systems, and set network parameters (IP address, subnet mask and default gateway). An authorized service provider must install and run the Initialization Utility.

For AX-Series storage systems, use the utility to discover storage systems, set network parameters (IP address, subnet mask and default gateway), and create management user accounts. For AX150 iSCSI storage systems, use the utility to set network parameters for the storage system's iSCSI data ports.

Important The Navisphere Initialization Utility is supported only on the CX300, CX500, CX700, and AX-Series storage systems. CX-Series and AX100-Series systems must be running FLARE OE 02.16.xxx.5.yyy or higher. AX150-Series systems must be running FLARE 02.20.xxx.5.yyy or higher.

EMC CLARiiON Server Support Products for Windows Installation Guide

Navisphere Host Agent

About the CLARiiON Server Applications

The Host Agent registers the server’s HBA (host bus adapter) with the attached CX-Series, AX-Series, or FC-Series storage system when the Agent service starts. This action sends the initiator records for each HBA to the storage system. Initiator records are used to control access to storage system data. For pre-FC4700 storage systems, the

™

Agent will send the initiator records only if Access Logix

software

is installed. The Agent can then retrieve information from the storage system

automatically at startup or when requested by Manager or CLI. The Host Agent can also

◆ Send drive mapping information to the attached CLARiiON

storage systems.

◆ Monitor storage-system events and can notify personnel by

e-mail, page, or modem when any designated event occurs.

◆ Retrieve LUN WWN (world wide name) and capacity

information from Symmetrix

Important The Host Agent is supported for CX-Series, FC-Series, and AX-Series storage systems that have been upgraded to Navisphere Manager, that is, that have the Navisphere Manager Enabler installed.

You cannot install the Host Agent and the Navisphere Server Utility on the same server. However, you can install them on different servers that are connected to the same storage system.

storage systems.

About EMC Navisphere software

1-3

About the CLARiiON Server Applications

Navisphere Server Utility

Similar to the Host Agent, the Navisphere Server Utility registers the server’s HBA (host bus adapter) with the attached AX-Series or CX-Series storage system; however, unlike the Host Agent, the Server Utility on a Windows server does not:

◆ Send LUN mapping information back to a CX-Series storage

◆ Require network connectivity to the storage system.

◆ Require that you install the utility; you can run it from the CD.

system. This information will not display in the Manager UI or CLI. To see LUN mapping information in the Manager UI or CLI for a CX-Series storage system, you must use the Host Agent instead of the Server Utility.

LUN mapping information is sent to AX-Series storage systems. In Navisphere Manager, this information displays in the Manager UI or with the CLI -lunmapinfo command. In Navisphere Express, this information displays in the Manage Virtual Disks page.

However, we recommend that you install it on the server. Some features are not available unless you install the Server Utility on the server.

1-4

However, with the Server Utility you can perform the following functions:

◆ Windows servers with Microsoft iSCSI initiators can use the

utility to configure iSCSI connections - log on, log off, and remove an iSCSI target - and to configure mutual CHAP.

◆ AX-Series storage systems running Navisphere Express can use

the utility to manage snapshots. If you are managing your AX-Series storage system with Navisphere Manager or if you have a CX-Series storage system, you must use SnapView and the admsnap utility to manage snapshots.

Important The Server Utility is supported on the AX-Series and CX-Series storage systems. CX-Series and AX100-Series systems must be running FLARE OE 02.16.xxx.5.yyy or higher. AX150-Series systems must be running FLARE 02.20.xxx.5.yyy or higher. Not all features are supported in all revisions of the Server Utility. Refer to the Server Utility’s online help for information on which features are available. You cannot install the Host Agent and the Navisphere Server Utility on the same server. However, you can install them on different servers that are connected to the same storage system.

EMC CLARiiON Server Support Products for Windows Installation Guide

About the CLARiiON Server Applications

Admhost Utility

Admsnap Utility

The Admhost Utility is an executable program that you can run interactively via script. It runs only on Microsoft Windows Server 2003 or Windows layered-driver applications (for example, SAN Copy and MirrorView

2000 operating systems, and works with

™

/A devices), and non-layered-driver devices.

™

, SnapView™

™

Use admhost commands to

◆ Scan for new storage devices

◆ Assign drive letters to the devices

◆ Make storage devices inaccessible to the server operating system

◆ Flush cache data to disk

◆ List drive letters and worldwide names for all server devices

Important The Admhost Utility is supported on CX-Series, FC-Series, and AX-Series storage systems that have been upgraded to Navisphere Manager, that is, that have the Navisphere Manager Enabler installed.

The Admsnap Utility is an executable program that you can run interactively or via a script to manage SnapView clones and snapshots. The Admsnap Utility resides on the servers connected to the storage system with the SnapView driver installed. Admsnap runs on Microsoft Windows Server 2003 or Windows 2000.

Important Unless indicated otherwise, all references to a Windows server refer to Windows Server 2003 or Windows 2000 servers only.

Use admsnap commands to:

◆ Scan for new storage devices

◆ Assign drive letters to the devices

◆ Make storage devices inaccessible to the server operating system

◆ Flush cache data to disk

◆ List drive letters and worldwide names for all server devices

◆ List current snapshot devices

◆ Map and unmap to a SnapView session

◆ Start and stop a SnapView session

Important The Admsnap Utility is supported on CX-Series, FC-Series, and AX-Series storage systems that have been upgraded to Navisphere Manager, that is, that have the Navisphere Manager Enabler installed.

About EMC Navisphere software

1-5

About the CLARiiON Server Applications

CLARiiON VSS Provider

The CLARiiON VSS Provider allows an application to access SnapView functionality on CLARiiON storage systems by using the VSS framework and other APIs introduced in Microsoft Windows Server 2003 APIs.

Important The CLARiiON VSS Provider is supported on CX-Series and AX-Series storage systems that have been upgraded to Navisphere Manager, that is, that have the Navisphere Manager Enabler installed.

Navisphere CLI

The CLI complements or can be used as an alternative to Manager. It provides a command line interface for storage-system management, including storage provisioning, status and configuration information retrieval, and control. You can use the CLI to automate management functions through shell scripts and batch files. CLI commands for many functions are server-based and are provided with the Host Agent. The remaining CLI commands are web-based and are provided with software that runs in the storage-system SPs. Navisphere CLI includes the Secure (on supported operating systems), Classic, and Java CLI functionalities. For more information, refer to the EMC Navisphere Command Line Interface (CLI) Reference Guide.

Important The Navisphere CLI is supported on CX-Series, FC-Series, and AX-Series storage systems that have been upgraded to Navisphere Manager, that is, that have the Navisphere Manager Enabler installed.

1-6

EMC CLARiiON Server Support Products for Windows Installation Guide

Invisible Body Tag

Installing and Using the

Navisphere Storage

System Initialization

Utility

This chapter describes how to install and use the Navisphere Storage System Initialization Utility on a Windows host connected to the same subnet as the management ports on a storage system.

Major topics are

◆ Requirements for the Navisphere Storage System Initialization

Utility...................................................................................................2-2

◆ Installing the Navisphere Storage System Initialization Utility.. 2-3

◆ Using the Navisphere Storage System Initialization Utility........2-6

Installing and Using the Navisphere Storage System Initialization Utility

2-1

Installing and Using the Navisphere Storage System Initialization Utility

Requirements for the Navisphere Storage System Initialization Utility

To use the Navisphere Storage System Initialization Utility on a Windows host to initialize a storage system, the host must meet the following requirements:

◆ Run a supported version of the Windows Server 2003 or

Windows 2000 operating system.

◆ Be connected to the same subnet as the 10/100 management ports

of the storage system that you want to initialize. This host may also be a server with Fibre Channel or iSCSI connections to the storage system.

You can run the Navisphere Storage System Initialization Utility from the server support CD as described in To run the utility from the CD on page 2-6. EMC recommends that you install the utility on the server, as described in Installing the Navisphere Storage System Initialization Utility on page 2-3.

2-2

EMC CLARiiON Server Support Products for Windows Installation Guide

Installing and Using the Navisphere Storage System Initialization Utility

Installing the Navisphere Storage System Initialization Utility

You can install the Initialization Utility on a VMware® Windows Virtual Machine, but do not install the Initialization Utility on a VMware® ESX Server™.

1. Log in to the Windows server as the administrator or someone who has administrative privileges.

2. In the server’s drive, insert the server support CD that shipped with your storage system or your upgrade kit (for AX-Series systems upgrading to Navisphere Manager).

The server support menu opens. If you do not see the server support menu, follow these steps to

open it: a. From the Windows taskbar, select

Start > Run

b. In the Run dialog box, enter the following program name, and

then click OK: drive:\CXSeries.exe or drive:\AXSeries.exe where drive is the letter for the CD drive.

3. From the main menu select Install Products on Server. The INSTALL PRODUCTS page opens.

4. Select Navisphere Storage System Initialization Utility.

5. In the Navisphere Storage System Initialization Utility Wizard - Welcome dialog box, click Next.

6. In the Navisphere Storage System Initialization Utility - Installation Folder dialog box, enter the folder where the files will be unpacked and click Continue.

Installing the Navisphere Storage System Initialization Utility

2-3

Installing and Using the Navisphere Storage System Initialization Utility

7. Depending if this is a new installation or an upgrade, do one of the following:

• New Installation

a. In the Navisphere Storage System Initialization Wizard

dialog box, click Next at the Welcome screen.

b. In the Customer Information dialog box, enter your name

and your company’s name, and click Next.

c. In the Choose Destination Location dialog box, click Next

to select the default location or click Browse to specify a new location.

If you are running Windows Server 2003 (32-bit) or Windows 2000, the default location is drive:\Program

Files\EMC\Navisphere Storage System Initialization Utility

If you are running Windows Server 2003 (64-bit) the default location is

drive:\Program Files (x86)\EMC\Navisphere Storage System Initialization Utility

2-4

• Upgrade – If the Storage System Initialization Utility is

already installed, you are prompted with a message asking you if you would like to upgrade. Click Ye s to perform the upgrade.

The Navisphere Storage System Initialization Utility is installed in the same location as the previous revision.

8. In the InstallShield Wizard Complete screen, click Finish to exit the wizard.

9. Close the server support menu by selecting Main Menu and then Exit.

10. Remove the CD from the server’s CD-ROM drive.

EMC CLARiiON Server Support Products for Windows Installation Guide

Installing and Using the Navisphere Storage System Initialization Utility

To remove the Navisphere Storage System Initialization Utility

1. On the Windows server running the Storage System Initialization Utility that you want to remove, log in as the administrator or the equivalent.

2. Select Start > Settings > Control Panel.

3. On the Control Panel pane, double-click Add/Remove Programs. The Add/Remove Programs dialog box opens.

4. Select Navisphere Storage System Initialization Utility and click Change/Remove.

5. If asked to confirm the removal, click OK. You have removed the application.

Installing the Navisphere Storage System Initialization Utility

2-5

Installing and Using the Navisphere Storage System Initialization Utility

Using the Navisphere Storage System Initialization Utility

You run the Navisphere Storage System Initialization Utility from a host on which it is installed or from the server support CD.

To run the utility from a host

To start the utility from the default installation directory, select Start > Programs > EMC > Navisphere > Navisphere Storage System Initialization Utility. For more information on using the Navisphere Storage System Initialization Utility, click Help from the wizard's Help menu.

To run the utility from the CD

1. Log in to the Windows server as the administrator or someone who has administrative privileges.

2. In the server’s drive, insert the server support CD that shipped with your storage system or your upgrade kit (for AX-Series systems upgrading to Navisphere Manager).

The server support menu opens. If you do not see the server support menu, follow these steps to

open it:

2-6

a. From the Windows taskbar, select

Start > Run

b. In the Run dialog box, enter the following program name, and

then click OK: drive:\CXSeries.exe or drive:\AXSeries.exe where drive is the letter for the CD drive.

3. From the main menu select Run Products from CD. The RUN PRODUCTS page opens.

4. Select Navisphere Storage System Initialization Utility.

EMC CLARiiON Server Support Products for Windows Installation Guide

Invisible Body Tag

Installing and Using the

Navisphere Host Agent

or Server Utility

This chapter describes how to install the Navisphere Host Agent and the Navisphere Server Utility. You cannot install the Host Agent and the Navisphere Server Utility on the same server (the host that sends I/O). However, they can be installed on different servers that are connected to the same storage system.

Major topics are

Overview

◆ Determining which application to install.......................................3-2

◆ Host Agent and Server Utility requirements.................................3-4

Navisphere Host Agent

◆ Installing the Navisphere Host Agent ............................................3-5

◆ Using the Host Agent ......................................................................3-12

Navisphere Server Utility

◆ Installing the Navisphere Server Utility.......................................3-14

◆ Using the Navisphere Server Utility .............................................3-17

Installing and Using the Navisphere Host Agent or Server Utility

3-1

Installing and Using the Navisphere Host Agent or Server Utility

Determining which application to install

Depending on your application needs, you can install either the Host Agent or Server Utility on an attached Windows server. You cannot install both applications on the same server; however, you can install them on different servers attached to the same storage system.

If you have an AX-Series storage system running Navisphere Express, you must install the Server Utility; the Host Agent is only supported on CX-Series and AX-Series storage systems running Navisphere Manager.

Important If you have VMware® ESX Server™ with native multipathing software installed, the Server Utility will not always display all paths to the storage system. However, at least one path to the storage system will always display.

Table 3-1 on page 3-3 describes the differences between the Host Agent and the Server Utility on a Windows server attached to a CX-Series storage system or an AX-Series storage system running Navisphere Manager.

3-2

EMC CLARiiON Server Support Products for Windows Installation Guide

Installing and Using the Navisphere Host Agent or Server Utility

Table 3-1 Differences between the Host Agent and the Server Utility

Function Host Agent

Pushes LUN mapping and OS information to the storage system.

Yes – LUN mapping information displays in the Manager UI, next to the LUN icon, or with the CLI using the -lunmapinfo command.

Runs automatically to send information to the

Yes – No user interaction is required.

storage system.

Server Utility

AX-Series CX-Series

Yes – LUN mapping information

displays in the Manager UI, next to the LUN icon, or with the CLI using the -lunmapinfo command.

Note: The text

Registered

Manually

appears next to the host name icon in the Manager UI indicating that the Host Agent is not installed on this server.

No – LUN mapping information is not sent to the storage system. Only the host’s name, ID, and IP address are sent to the storage system.

Note: The text

Registered

Manually

appears next to the host name icon in the Manager UI indicating that the Host Agent is not installed on this server.

Yes and No – You can control whether server information is automatically sent to the storage system by enabling or disabling the Registration Service feature. It is automatically enabled during the installation of the Server Utility but you can stop the service at anytime through the Services option in the Microsoft UI. However, there is no benefit in enabling the Registration Service on a server connected to a CX-Series system, since LUN mapping information is not sent.

Requires network connectivity to the storage system.

Yes – Network connectivity allows LUN mapping information to be available to the storage system.

Requires installation. Yes – You must install the

Host Agent on the server.

No – LUN mapping information is sent through a data path to the storage system.

No – You can run the Server Utility from the CD. However, we recommend that you install it on the server. You must install it to use the Registration Service feature (described above).

Determining which application to install

No – LUN mapping information is not sent to the storage system.

No – You can run the Server Utility from the CD. However, we recommend that you install it on the server. You must install it to use the Registration Service feature (described above).

3-3

Installing and Using the Navisphere Host Agent or Server Utility

Host Agent and Server Utility requirements

To run the Windows Host Agent or Server Utility on your server, the server must meet the following requirements:

◆ Run a supported version of the Windows Server 2003 or

Windows 2000 operating system.

◆ Have the EMC CLARiiON supported HBA hardware and driver

installed.

◆ Be connected to each SP in each storage system either directly or

through a switch or hub.

◆ For the Host Agent only – Be on a TCP/IP network connected to

each SP in the storage system. The TCP/IP network connection allows the server to send LUN mapping information to the storage system and it allows Manager to communicate with the storage system over the network.

For information about the specific revisions of the server operating system and the storage-system FLARE that are required for your revision of the Host Agent, see the Release Notes for the Host Agent on the EMC Powerlink website. To access this website, see Finding current information on page x.

™

or Access Logix software

3-4

EMC CLARiiON Server Support Products for Windows Installation Guide

Installing and Using the Navisphere Host Agent or Server Utility

Installing the Navisphere Host Agent

This section describes how to install the Navisphere Host Agent on a server connected to a CX-Series, AX-Series running Navisphere Manager, or FC4700 storage system.

Important You cannot install the Host Agent and the Server Utility on the

same server. However, you can install them on different servers that are connected to the same storage system. If the Server Utility is installed, remove it before installing the Host Agent, see To remove the Server Utility on page 3-16.

Do not install the Host Agent on a VMware Windows Virtual Machine.

To install the Host Agent

1. Ensure that all storage systems are connected to the Windows server on which you are installing Host Agent.

2. Log in to the Windows server as the administrator or a user who has administrative privileges.

3. In the server’s drive, insert the server support CD that shipped with your storage system or your upgrade kit (for AX-Series systems upgrading to Navisphere Manager).

The server support menu opens. If you do not see the server support menu, follow these steps to

open it: a. From the Windows taskbar, select

Start > Run

b. In the Run dialog box, enter the following program name, and

then click OK: drive:\CXSeries.exe where drive is the letter for the CD drive.

4. From the main menu select Install Products on Server. The INSTALL PRODUCTS page opens.

Installing the Navisphere Host Agent

3-5

Installing and Using the Navisphere Host Agent or Server Utility

5. Select Navisphere Host Agent.

6. In the Navisphere Agent Setup dialog box, click Next at the Welcome screen.

7. In the License Agreement dialog box, read the license agreement, and click Yes to accept the terms.

8. In the Customer Information dialog box, enter the appropriate information, and click Next.

9. In the Choose Destination Location dialog box, click Next to select the default location.

When you are prompted about using the Microsoft iSCSI Initiator, click Yes if Microsoft iSCSI Software Initiator is installed on the server.

Depending on your operating system, the default location is one of the following:

• On Windows Server 2003 (32-bit) or Windows 2000 systems

drive:\Program Files\EMC\Navisphere Agent

• On Windows Server 2003 (64-bit) systems

drive:\Program Files (x86)\EMC\Navisphere Agent

3-6

The setup program copies files to the destination folder, and then it displays the message

Navisphere Agent Service installed successfully.

10. In the Navisphere Agent Installer dialog box, click OK. The Initialize Privileged User List dialog box opens so you can

add privileged users to a new or existing Host Agent configuration file.

If a filename does not appear in the Config File, a Host Agent configuration file does not exist on the server, so continue to step 11 to use the Create/Overwrite File option.

If a Host Agent configuration file exists on the server, go to step 12 to use the Use Existing File option.

11. To create or overwrite a configuration file, do the following: a. Click Create/Overwrite File. b. Enter the pathname in Config File. c. Skip to step 13.

EMC CLARiiON Server Support Products for Windows Installation Guide

+ 72 hidden pages

EMC CLARiiON User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Preface

About EMC Navisphere software

Navisphere Storage System Initialization Utility

Navisphere Host Agent

Navisphere Server Utility

Admhost Utility

Admsnap Utility

CLARiiON VSS Provider

Navisphere CLI

Requirements for the Navisphere Storage System Initialization Utility

Installing the Navisphere Storage System Initialization Utility

To remove the Navisphere Storage System Initialization Utility

Using the Navisphere Storage System Initialization Utility

To run the utility from a host

To run the utility from the CD

Determining which application to install

Host Agent and Server Utility requirements

Installing the Navisphere Host Agent

To install the Host Agent