ELRO C803IP P User Manual

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IP Wireless / Wired Camera
WATERPROOF
User Manual
Model 1 Model 2 Model 3
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CONTENTS
1 WELCOME ......................................................................................................................................................3
1.1 FEATURES................................................................................................................................................................................................ 3
1.2 PACKING LIST.......................................................................................................................................................................................... 3
1.3 PRODUCT VIEWS .....................................................................................................................................................................................4
1.4 PC SYSTEM REQUIREMENTS ...................................................................................................................................................................5
1.5 HARDWARE INSTRUCTION ....................................................................................................................................................................... 5
1.6 SOFTWARE INSTALLATION.......................................................................................................................................................................6
2. SOFTWARE OPERATION..............................................................................................................................8
2.1 IP CAMERA TOOL.................................................................................................................................................................................... 8
2.2 CAMERA LOGIN..................................................................................................................................................................................... 11
2.3 FOR IE BROWSER.................................................................................................................................................................................. 13
2.4 FOR SAFARI, FIREFOX, GOOGLE BROWSER ........................................................................................................................................... 15
2.5 FOR MOBILE PHONE..............................................................................................................................................................................16
2.6 ACTIVEX MODE (FOR IE BROWSER)..................................................................................................................................................... 16
2.7 FOR VISITOR..........................................................................................................................................................................................16
2.8 FOR OPERATOR......................................................................................................................................................................................20
2.9 FOR ADMINISTRATOR............................................................................................................................................................................ 21
3 SETTINGS AS ADMINISTRATOR ................................................................................................................22
3.1 MULTI-DEVICE SETTINGS......................................................................................................................................................................22
3.2 NETWORK SETTINGS .............................................................................................................................................................................27
3.3 BASIC NETWORK SETTINGS................................................................................................................................................................... 27
3.4 WIRELESS LAN SETTINGS...................................................................................................................................................................... 29
3.5 ADSL SETTINGS.................................................................................................................................................................................... 31
3.6 UPNP SETTINGS .................................................................................................................................................................................... 31
3.7 DDNS SERVICE SETTINGS.....................................................................................................................................................................31
3.8 SYSTEM SETTINGS.................................................................................................................................................................................35
3.9 ALIAS SETTINGS....................................................................................................................................................................................36
3.10 DATE &TIME SETTINGS....................................................................................................................................................................... 36
3.11 USERS SETTINGS .................................................................................................................................................................................36
3.12 BACKUP & RESTORE ........................................................................................................................................................................... 37
3.13 OTHER SETTINGS................................................................................................................................................................................. 38
3.14 MAIL SERVICE SETTINGS.....................................................................................................................................................................38
3.15 FTP SERVICE SETTINGS....................................................................................................................................................................... 39
3.16 ALARM SERVICE SETTINGS.................................................................................................................................................................. 41
3.17 SEND MAIL ON ALARM........................................................................................................................................................................43
3.18 PATH SETTINGS.................................................................................................................................................................................... 45
3.19 SERVER PUSH MODE (FOR SAFARI, FIREFOX, GOOGLE BROWSER).....................................................................................................46
3.20 SIGN IN MOBILE PHONE........................................................................................................................................................................ 47
4. APPENDIX....................................................................................................................................................48
4.1 FREQUENTLY ASKED QUESTIONS ..........................................................................................................................................................48
4.2 DEFAULT PARAMETERS..........................................................................................................................................................................50
5. SPECIFICATIONS ........................................................................................................................................51
6. OBTAINING TECHNICAL SUPPORT..........................................................................................................52
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1 WELCOME

This is an integrated wireless IP Camera solution. It combines a high quality digital Video Camera with network connectivity and a powerful web server to bring clear to your Desktop from anywhere on your local network or over the Internet. The basic function of it is transmitting remote video on IP network. The high quality video image can be transmitted with 30fps speed on the LAN/WAN by using MJPEG hardware compression technology. It is based on TCP/IP standard, build-in WEB server which could support Internet Explore. Therefore the management and maintenance of your device become more simply by using network to achieve the remote configuration, start-up and upgrade firmware. You can use this IP Camera to monitor some special places such as your home and your office. Also controlling and managing images are simple by clicking the website through the network

1.1 Features

.
Powerful high-speed video protocol processor High-sensitivity 1/4’’ CMOS sensor Picture total 300k pixels Optimized MJPEG video compression for transmission Multi-level users’ management and passwords definition Embedded Web Server for users to visit by IE Support wireless network (WI-FI/802.11/b/g) Supporting Dynamic IP (DDNS) and UPNP LAN and Internet (ADSL, Cable Modem) Giving alarm in cause of motion detection Supporting image snapshot Support multiple protocolsHTTP/TCP/IP/UDP/SMTP/DDNS/SNTP/DHCP/FTP Support WEP/WPA/WPA2 encryption Support 3G phone, Smart phone control and surveillance Support Firefox, Safari, Google chrome browser.

1.2 Packing List

Untie the pack and check the items contained against the following list:
IP Camera X1
Wi-Fi Antenna X1 (only available for wireless model)
User Manual X1
DC Power Supply X1
CD X1
Network Cable X1
Mounting bracket X1
NOTE: Please contact us immediately in case of any damaged or short of contents.
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1.3 Product Views

1.3.1 Front View
Model 1 Model 2 Model 3
Figure 1.1
1. Sensitive Hole: For light sensitive
2. Infrared LED: For night Vision.
3. LENS: CMOS sensor with fixed focus lens.
4. Antenna: WI-FI Antenna
5. Shell: For protection and waterproof
1.3.2 Rear Panel
Figure 1.2
Network Indicator LED: The green LED will on when connect to the network, the yellow LED will blink when data transferred
RJ45 Port: RJ-45/10-100 base T, connect the network cable here. Power Jack: DC 5V/2A power supply RESET BUTTON: Press and hold the RESET BUTTON for 15 Seconds, then the IPCAM will be reset back to the factory default Parameter. (Please keep the power on when do RESET)
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1.3.3 Bottom View
Figure 1.3 There are some stickers at the bottom of IPCAM, such as MAC address sticker, QC sticker etc. If your camera does not have these stickers, it may be a fake one, fake IPCAM could not use the original firmware and obtain our good after sale service..

1.4 PC System Requirements

System configuration requirements :( Example for viewing four IPCAM) CPU: 2.06GHZ or above Memory: 256M or above Network Card: 10M or above Display Card: 64M or above memory Recommendable Operating system: Windows 2000/ XP/ Vista/ 7

1.5 Hardware Instruction

Follow the steps below to set up your camera hardware. Make sure to follow each step carefully to ensure that the camera operates properly
1. Install the Wi-Fi antenna
2. Plug the power adaptor into camera
3. Plug the network cable into camera and router/switch
4. It takes approx 30 seconds to boot up the camera, then you will find the IP address from
“IP Camera Tool” (Figure: 1.9)
5. When the power on and network cable connected, the green led of the real panel will keep on,
The yellow led will keep flash, and the Indicator led at the front of the camera will flash. (The indicator LED can be controlled by software)
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Figure1.4

1.6 Software Installation

ATTENTION: In order to make the installation correctly, we suggest that turn off your Firewall and Antivirus
before install the ActiveX, Don’t worry, it is safe. Software installation is the key to the successful use of this product. Install the follow software:
1. IP Camera Tool: Open the CD, dbclick “IPCamSetup.exe”, only click next, you will complete the software installation.(figure1.6/ 1.7/ 1.8)
2. ActiveX: Double click “Appinstall.exe”—“Next”—“Install”—“Finish”.
Figure1.5
Figure1.6
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Figure1.7
Figure1.8
After this done, the icon “IP Camera Tool” will be displayed on desktop automatically.
CAUTION: Before installing and using the product, please read the following precautions carefully and make sure they are fully understood. Use only the power adaptor attached with the product. Use unauthorized power adapter may cause damage to your IP Camera.
IP Camera terminal could be installed in an outdoor environment.
Do not touch the lens of the IP Camera at will. The optimum focus range has been set before it is delivered out of the factory. If you turn the lens, it may cause incorrect focus and vague images.
For firmware upgrading or connection with an external, refer to detailed instructions contained in the CD.
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2. SOFTWARE OPERATION

2.1 IP Camera Tool

When the Device has been mounted properly, you can double click the Icon “IP Camera Tool”
and a dialog box as Figure 1.9 will pop up.
Figure1.9
NOTE: The software searches IP Servers automatically over LAN. There are 3 cases:
1. No IP Cameras found within LAN. After about 1 minute search, the Result Field will show “not found IP Server” and the program shut automatically.
2. IP Cameras have been installed within LAN. All the IP Cameras will be listed and the total number is displayed in the result field as shown in Figure 1.9
3. The IP Cameras installed within LAN do not share the same subnet with the monitoring PC. A prompt as shown in result field (prompt: Subnet doesn’t match, double click to change!). Click the left mouse button to choose the prompt and click the right mouse, choose Network Configuration to set the static IP address of the Camera to the same subnet as LAN. (Figure 2.3)
NOTE: If it shows” Subnet doesn’t match, double click to change!”, you can also choose ”Obtain IP from DHCP Server” to get a dynamic IP. (Figure 2.2)
2.1.1 Six Options
Choose the IP Camera list and Click right mouse, there are six options: (Figure 2.0)
Basic Properties, Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer, About IP Camera Tool
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Figure2.0
2.1.1 .1 Basic Properties
There are some device information in the Basic Properties, such as Device ID, System Firmware Version, Web UI Version.Figure 2.1
The Device ID just is the camera’s MAC ID, which should be the same as showed on the sticker at the bottom of camera. Every camera has its unique MAC ID. So if there are many IP address showed in the list, check the MAC ID, you can ensure which camera is it.
Sometimes, if there is no IP address showed on the IP Camera tool, maybe it’s blocked by firewall, then add the MAC ID to the router, and give it a fixed IP or add the MAC ID as a trusted site. There are two MAC Address, one is Device MAC ID, the other is WIFI MAC ID.
WIFI MAC ID, you can find it from the sticker at the bottom of the camera, if this sticker lost, you can login your WIFI router, check the host status, which will show all the WIFI device connect to this router, you can also find the IPCAM’s WIFI MAC ID there.
Figure2.1
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2.1.1.2 Network Configuration
In this page, you can configure the Network parameter.
Figure2.2
Obtain IP from DHCP server: If clicked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled). (Figure 2.2)
Figure 2.3
IP address: Fill in the IP address assigned and make sure it is in the same subnet as the Gateway, and the subnet should be the same as your computer or router. (I.e. the first three sections are the same) Subnet Mask: The default subnet mask of the equipment is: 255.255.255.0. You can find the subnet mask from your PC or router.
Gateway: Make sure it is in the same subnet with PC’s IP address .Here gateway is the LAN IP of your router. DNS Server: IP address of IPS network provider. You can also set it’s the same as the Gateway.
NOTE: You can find the Subnet Mask, Gateway, DNS Server from your router, or check the local connection
status of your computer, get all the parameters. Normally two DNS servers are optional.
Http Port: LAN port assigned for the equipment, default is 80. You could set another port number like 81, 801, 8001 etc.
User: Default administrator username is: admin (please make sure all are lowercase letter) Password: Default password is bank, no password.
NOTE: When prompt “subnet doesn’t match, double chick to change!” appeared, please set the IP Address, Subnet Mask, Gateway, DNS Server once again, or enable Obtain IP from DHCP server.
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2.1.1.3 Upgrade Firmware
Enter the correct User and Password to upgrade system Firmware and Web UI. If you upgrade the camera, Please upgrade system firmware first and then upgrade Web UI. Or it may damage the camera.(Figure
2.4
Figure 2.4
Please download the firmware package under the correct type of your camera before upgrade. Follow the upgrade document in the package carefully to upgrade. Please look readme firstly before you do upgrade.
CAUTION: Please don’t upgrade the firmware freely. Sometimes, your camera may be damaged if wrong operation during upgrade. If your camera works well with the current firmware, we recommend you’d better not upgrade it.
NOTE: When doing upgrade, please must keep the power on, and the best use wired mode, connect the network cable.
2.1.1.4 Refresh Camera List
Refresh camera list manually.
2.1.1.5 Flush Arp Buffer
When cable network and wireless network of the device are fixed IP address .There is a problem you may encounter is can search the camera IP but can’t open the camera web page .you may try to use Flush Arp Buffer.
2.1.1.6 About IP Camera Tool
Check the IP Camera Tool Version and IP Camera ActiveX Control Version here.

2.2 Camera Login

You can access the camera through IP Camera Tool or IE, Firefox, Safari, Google Chrome or other standard browser directly.
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1. Double click the IP address of the IP Camera listed (Figure 1.9). The default browser you use will run automatically and come to the camera login interface. (Figure 2.6)
2. To access the camera by IE Browser directly, just type the camera’s IP address, for example, if the camera’s IP address is 192.168.1.123:
Figure 2.5
Figure 2.6
The default user name is admin, no password
Input the correct user name and password, the Sign In interface will pop-up. There are three models to login (figure 2.7).
Figure 2.7
(1) Active Mode (For IE Browser): available in IE6.0 or above explorer (2) “Server Push Mode”: available in Firefox, Safari, and Google Chrome browser. (3) “Sign in mobile phone”: available in Mobile phone
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2.3 For IE Browser

Choose Active Mode (For IE Browser), and sign in.
Figure 2.8
The first time login the camera, maybe get ActiveX prompt as the picture above, please click the prompt and choose Run Add-on, refresh and login the camera again, then will see live video, details as below
:
Figure2.9
Figure 3.0
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Note: If there is still no live video after run ActiveX, and a red cross showed in the center of the screen, or even just a black screen, please try to enable the ActiveX options of IE security settings. Please do the follow steps:
1. Close the firewall of your computer.
2. Change the ActiveX settings, “IE” browser > “Tool” > “Internet Options” > “Security”> “Custom Level” > ActiveX control and Plug-ins”, all the ActiveX options set to be “Enable”: Especially:
Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plu-ins
Figure 3.1
In addition: you can also click “Start” menu->“Internet Explorer”, choose “Internet attributes “ to enter, or via “Control Panel” ->“Internet Explorer”, enter to Security setting.
If you allowed the ActiveX running, but still could not see live video, only a Red Cross
the video, and the device status light change to yellow color
, not green, please change another port
in the center of
, 10number to try. Don’t use port 80, use other port such as 128 08 etc.
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Figure 3.2
NOTE: Make sure that the firewall or anti-virus sof n’t block the software or ActiveX. If you couldn’t see live video, please close your firewall or anti-virus software, and try again
tware does
.

2.4 For Safari, Firefox, Google Browser

hoose Server Push Mode (For Safari, Firefox, Google Browser), and sign in
C Server Push Mode doesn’t support ActiveX, so some functions are not available, s etc. if you want to use these functions, please use IE browser
.
uch as Play, Stop, Record,
Figure 3.3
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2.5 For Mobile Phone

Choose Sign in mobile phone, and sign in. Mobile phone doesn’t support ActiveX, only some basic functions can be available in this mode. It supports Iphone, Smart phone, 3G phone etc. Normally, if the mobile phone supports network video, then it can work with our IP Camera.
Figure 3.4

2.6 ActiveX Mode (For IE Browser)

Login the camera in ActiveX mode, the main User Interface as below: NOTE: There are 3 levels of users, Visitor, Operator, Administrator, if you login with different users, the use authority is different. (See 3.11 User Settings, Figure 8.5)

2.7 For Visitor

When login as Visitor, you can enter the IP Camera for visitor. Visitor is the lowest level with only some operation available
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