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Interactive Digital Signage
User Manual
31 pgs920.39 Kb0

Elo Interactive Digital Signage User Manual

USER MANUAL
Elo Touch Solutions
Interactive Digital Signage (IDS) ECMG4 For IDS XXX3L
User Manual – Elo Computer Module
Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments Elo, Elo (logo), Elo Touch, and Elo Touch Solutions are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.
User Manual – Elo Computer Module
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Unpacking ................................................................................................................................................................................................................................ 5
Section 3: Computer Module Installation .................................................................................................................................................................................................. 6
Section 4: Technical Support .................................................................................................................................................................................................................. 18
Section 5: Safety & Maintenance ............................................................................................................................................................................................................ 20
Section 6: Regulatory Information ........................................................................................................................................................................................................... 21
Section 7: Warranty Information .............................................................................................................................................................................................................. 26
User Manual – Elo Computer Module
Section 1: Introduction
Product Description
Interactive Digital Signage Elo Computer Module Generation 4 (ECMG4) is designed to slide into the bay on the back of the IDS 53-Series touch displays, without any effect on the monitor’s form factor or requiring any extra cabling. By combining the two, you can transform your Interactive Digital Signage Touch Display into an all-In-one touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit and prevent risks to user safety.
This manual contains information that is important for the proper setup and maintenance of the Computer Module. Before setting up and powering on your new Computer Module, read through this manual, especially the Computer Module Installation chapter.
User Manual – Elo Computer Module
Section 2: Unpacking
Unpacking the ECMG4
Check that the following items are present and in good condition:
•
Computer Module
•
Quick Install Guide
•
Two antennas
User Manual – Elo Computer Module
Section 3: Computer Module Installation
Installation
1. Slide the ECM down into the docking bay and slide it in to engage the connector. Tighten the locking screw with a philips screwdriver.
Locking Screw
User Manual – Elo Computer Module
Connector Panel & Interfaces
Touchmonitor & Computer Module Connections
1. Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source.
a. NOTE: Computer Module can be installed when the AC power cable is connected (Hot pluggable). Do not remove the Computer Module
unless it is completely shut off.
2. Make any desired connections to the Computer Module connector panel.
3. Press the touchmonitor’s power button to turn on the Computer Module.
Operating System Setup – Windows 10
The initial setup of the operating system takes approximately five minutes. Additional time might be needed for specifying operating system configurations. During installation, you will be prompted to enter user information. This can be done via touch and the on screen keyboard or you can connect a USB
mouse and keyboard to fill in the required information.
To set up the Windows 10 OS for the Computer Module, turn on the touchcomputer and follow the instructions on the screen.
USB x4
HDMI
Ethernet
Line Out / Microphone
Antenna
Antenna
User Manual – Elo Computer Module
Selecting the Language
Windows will prompt you to select your language of preference. See reference image below.
Agreeing to Terms and Conditions
You will be prompted to agree to the Windows license terms. Click “I Accept” to continue.
User Manual – Elo Computer Module
Choosing the Windows Settings
You will be prompted to select the Windows settings
Creating Your Account
You will be prompted to create a Username and Password. Once set up, click “Finish” to complete Setup. See reference image below.
User Manual – Elo Computer Module
Operating System Setup – No OS
No Operating System (No OS) units will require an operating system to be installed on them. Load your operating system of choice onto the Computer Module. Once you have installed an OS image onto your computer, allow the system to automatically install all the available drivers. You can download the latest Elo Touch Driver from www.elotouch.com and proceed to install that driver onto the computer.
Installing Touchscreen Technology Software Drivers on Elo Computer Modules
Visit the Elo Touch Solutions website www.elotouch.com for:
•
The latest versions of our touch drivers
•
Additional touch driver information
•
Detailed touch driver installation guides
•
Touch drivers for other operating systems
Download and install the required touch driver from www.elotouch.com.
Creating the Recovery Flash Drive
All Windows 10 Computer Modules come with the built-in Elo Restore Utility on the Windows Desktop. The utility allows for creation of a recovery flash drive based on the purchased operating system. Please create your recovery flash drive immediately. In the event that the HDD/SSD recovery partition
accidentally gets deleted or becomes inaccessible, you can use the recovery flash drive to recover your system. The following procedures demonstrate how to create a recovery flash drive.
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