Elo E628244 User Manual

User Manual – IDS ET6553L/ET5553L

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USER MANUAL

Elo Touch Solutions

IDS ET6553L/ET5553L Display

User Manual – IDS ET6553L/ET5553L

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Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.

Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and EloView are trademarks of Elo and its Affiliates.

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Table of Contents

Section 1: Introduction ............................................................................................................................................................................................................................... 4

Section 2: Unpacking ................................................................................................................................................................................................................................. 5

Section 3: IDS Display Installation ............................................................................................................................................................................................................. 8

Section 4: Mounting Information .............................................................................................................................................................................................................. 11

Section 5: Operation ................................................................................................................................................................................................................................ 16

Section 6: Maintenance Information ........................................................................................................................................................................................................ 26

Section 7: Technical Support ................................................................................................................................................................................................................... 27

Section 8: Regulatory Information ............................................................................................................................................................................................................ 28

Section 9: Warranty Information............................................................................................................................................................................................................... 35

Section 10: Appendix A ............................................................................................................................................................................................................................ 36

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Section 1: Introduction

Product Description

Your new Interactive Digital Signage (IDS) Display combines Elo Touch Solutions reliable performance with the
latest developments in touchscreen technology and display design. This combination of features creates a natural
flow of information between a user and the IDS Display.

This IDS Display incorporates a 10-bit color, active matrix thin-film-transistor, and digital signage LCD panel to
provide superior display performance. It outputs 4K resolution (3840 x2160) suitable for displaying graphics and
images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in
speakers and headphone output capability, Touch On-Screen Display (OSD) controls, and a family of IDS
computer modules.

Elo Computer modules can be installed to the back of the IDS Display to convert it into an IDS All-in-One
touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your
unit and prevent risks to user safety.

For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these IDS
Displays.

This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before
setting up and powering on your new IDS Display, read through this manual, especially the Installation, Mounting,
and Operation chapters.

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to
the Instructions.

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Section 2: Unpacking

Unpacking the Interactive Digital Signage (IDS) Display

To unpack the IDS, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks
should be at the ‘bottom’.

2. Open and remove all 4 hinged plastic locks.

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3. Once the locks are removed, lift the cartons top lid off the bottom frame.

4. With the top lid removed, you now have access to the IDS Display and the included accessories.

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Verify that the box contains:

• IDS ET6553L/ET5553L IDS Display:

• HDMI 2.0 cable

• USB 3.0 cable (Type A plug to Type B plug)

• power cable, IEC 60320-C13 to NA plug

• power cable, IEC 60320-C13 to EU/KR plug

• power cable, IEC 60320-C13 to UK plug

• Serial 3.5mm male to Serial DB9 female cable

• Energy label according to EU Regulation 1062/2010

• 2x Stylus Active or Passive depending on the monitors touch technology.

o Active stylus for Projected Capacitance model
o Passive Stylus for Infrared model

• Quick Install Guide

• OKTOPUS license card

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Section 3: IDS Display Installation

Connector Panel and Interfaces

Remove the cable cover located on the back-right side of the IDS Display (when viewed in landscape
orientation) to access the connector panel.

IDS Display I/O ports

Optional

Expansion

Bay

HDMI 1

HDMI 2

DisplayPort

Touch USB

OSD Remote

Serial RS-232

Audio Out

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IDS Display: Connecting to an External Computer

1. Connect the included HDMI cable (or your own or DisplayPort cable) between the monitor and the video
source.

2. Connect the USB touch cable between the monitor and your host PC.

3. Select the correct power cable for your region. Connect it between the AC power source and the IDS Display
POWER IN connector.

4. As soon as power is detected, the monitor will turn on.

5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of
the monitor.

Power

OSD Menu

Video Select

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IDS Display: Connecting to the Elo Computer Module (ECM)

1. Remove the cover in order to expose the computer module docking area.

2. Slide the Elo Computer Module into the bay and secure the ECM with the locking screws.

3. Select the correct power cable for your region. Connect it between the AC power source and the IDS Displays
POWER IN connector.

a. Note: The ECM can be plugged in while there is power the monitor.

4. As soon as video is detected, the monitor will begin to display the content.

5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of
the monitor.

Visit the Elo Touch Solutions website www.elotouch.com for:

• Updates to the monitor firmware

• Detailed driver installation guides

• Touch drivers for other operating systems

TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host
computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.

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Section 4: Mounting Information

Note: It is strongly recommended that at least two people handle, lift, or move the IDS
Display.

Note: Do not leave the IDS Display facing down for long periods of time as this will cause
permanent damage to the LCD panel.

Mounting Orientations

The following mounting orientations are supported: landscape and portrait.

Landscape Orientation

When mounting the IDS Display in landscape orientation, ensure that the Elo logo appears in the same location as the pictures below.

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Portrait Orientation

When rotating the IDS Display to portrait orientation, ensure that the Elo logo appears in the same location as the pictures below. The IO ports
will be located at the bottom.

Rear VESA Mount

A four-hole, 600x600mm and 400x400mm mounting pattern is provided on the rear of the IDS Display.
The VESA FDMI-compliant mounting are coded

- VESA MOUNT PER MIS-F, 400 x 400mm, M6

- VESA MOUNT PER MIS-F, 600 x 600mm, M8
Refer to www.elotouch.com for dimensional drawings.