No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afff iliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Ackno wledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo T ouch, Elo Touch Solutions, Elo T ouchSystems, IntelliTouch, iT ouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of
Microsoft Corporation. Android is a trademark of Google Corporation.
Your new i-Series Interactive Signage system combines Elo Touch Solutions reliable
performance with the latest developments in touchscreen technology and display design. This
combination of features creates a natural flow of information between a user and the i-Series
system.
This i-Series system incorporates an active matrix thin-film-transistor, and LCD panel to
provide superior display performance. Features that enhance this systems performance are
Projected Capacitive (PCAP) touchscreen, Plug & Play compatibility, Micro-HDMI Out,
LAN/Wifi, built-in speakers, and headphone output capability. A general purpose input/output
header is available and Bluetooth 4.0 is supported. Also 3G/4G LTE (Micro SIM card holder)
support.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more
information on i-Series system safety.
This manual contains information that is important for the proper setup and maintenance of the
i-Series. Before setting up and powering on your new system, read through this manual,
especially the Installation, Mounting, and Operation chapters.
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Chapter 2: Unpacking
Unpacking the i-Series Interactive Signage System
1. Carefully cut through the top piece of tape to open the top flaps.
2. Remove the top layer of the packaging pulp.
a. The accessory box and the covered monitor will now be visible.
3. Lift the accessory box out of the packaging box to provide access to the required cables.
4. Remove the monitor from the box and set it down.
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Chapter 3: i-Series System Installation
Connector Panel & Interfaces
Check that the following items are present and in good condition:
i-Series system
Quick Install Guide
Power Brick
Cables
o North America power cord
o Europe power cord
Two (2) cable strain reliefs
Two (2) screws
The connectors are accessed by removing the cable security covers from the rear of the
i-Series system.
i-Series System Connections to an External Monitor
Connect a Micro-HDMI cable between the system and the monitor.
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Chapter 4: Mounting
General Mounting Information
The monitor following the VESA pattern described in the following section.
For optimal touch performance, ensure that the monitor is supported fully and is as flat as
possible.
The following three mounting orientations are supported: Landscape, portrait and table top
mode. For optimal touch performance, ensure that the monitor is supported fully and is as flat
as possible.
Portrait
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Landscape
Table T op
Rear VESA Mount
A four-hole 75x75mm (for 10.1”) and 100x100 (for 15.6”/21.5”) mounting pa ttern for M4 screws
is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA
MIS-B, 75, C.
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10.1”
15.6” and 21.5”
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Chapter 5: Operation
Power
To turn the system on, press the power button once. If a power cable is plugged in to the
i-Series system, then the i-Series system will turn on automatically.
A Power Status LED is provided on the OSD Remote that functions according to the following
table:
i-Series System Status
OFF
IDLE
ON
The system consumes low power when in IDLE and OFF modes. For detailed power
consumption specifications, refer to technical specifications available on the Elo website
www.elotouch.com.
Touching the screen will bring the system out of MONITOR IDLE mode.
If long periods of disuse are planned, unplug the AC power cable to save power.
The maximum voltage, frequency and current for the system are provided in the power ratings
Android version 4.4 will be pre-loaded on the system.
Projective Capacitance Touchscreens Technology
Four (4) simultaneous touches can be reported at one time.
Gesturing Images:
For multi-touch monitors, the following gestures are possible:
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Dual Touch Gestures and their Functions:
Swipe – The action of moving a finger across the screen.
- The ability to swipe through from one picture to another or drag an icon
Pinch-Zoom – Zoom into a picture
- Place two fingers on the screen and move them closer together to zoom in. Move your
fingers away from each other to zoom out.
Video
An LCD panels native resolution is its width and height measured in number of pixels.
In almost all cases, an image displayed on an LCD monitor will look best when your image
resolution matches the LCD panels native resolution.
10.1” is 1280x800, 15.6” is 1920x1080, 21.5” is 1920x1080.
Before zoom After zoom
Physical Button Functionality
Parameter Available Adjustment
Power Button
Home Button
Turn on the system
Returns to the Home page
Audio
Earphone output with microphone input is supported.
3G/4G LTE module Information (Optional)
For the units that have 3G/4G LTE built in, the following are the supported bands:
The following protocols are supported for Wifi and Bluetooth:
Bluetooth 4.0+EDR Class 2, A2DP/ HID (Keyboard/Mouse), SPP (printer), Barcode scanner
(HID/SPP) support.
IEEE 802.11b/g/n; WEP/WPA/WPA2 capable
Near Field Communication (NFC) Functionality (Optional)
The following NFC protocols are supported:
ISO-14443-A
ISO-14443-B
1.1 Interfaces
1.1.1 RS232 and USB2.0 interfaces by use of corresponding cables.
1.1.2 USB 2.0 compliant interface configurable to support USB HID: Keyboard, or USB Virtual
COM.
1.1.3 RS232 data output baud rate up to 115.2K BPS
1.2 Payment Applications
1.2.1 American Express ExpressPay
1.2.2 Discover ZIP
1.2.3 MasterCard PayPass/MCHIP
1.2.4 Visa MSD/qVSDC
1.2.5 Google wallet
1.2.6 ISIS wallet
1.3 MIFARE Applications
1.3.1 Read/Write of MIFARE Plus/Classic/Ultralight/DESFire cards
1.3.2 Support MIFARE higher baud rate up to 424KHz
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Barcode Scanner Functionality (Optional)
Incorporates proximity detector to activate Bar Code Scanner.
Outstanding scanning performance up to 270 scans per second.
Below are the supported Bar Code types and settings.
Note: Telepen symbology only supports ASCII code.
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Magnetic Stripe Reader (MSR) Functionality (Optional)
The MSR shall operate in keyboard mode.
Capable of reading 3 tracks.
Security level and Encryption function: OFF
USB On The Go (OTG)
USB OTG is supported via the micro-USB connector located in the following position.
Note: Improper use of this connector can result in a broken connector.
HDMI Output
The HDMI(1920x1080P) output supports Elo monitor
ET7001L/ET4201L/ET3201L/ET4243L/ET3243L.
General Purpose Input/Output (GPIO) Support
The i-Series supports a GPIO which can be used under the following conditions:
Max Voltage: 5V
Max Current: 200mA
There are two input connections and one output connection.
Pin 1 5 Volt output connection
Pin 2 Input connection 1
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Pin 3 Input connection 2
Pin 4 and Pin 5 are tied to ground
Elo has a cable (PN # E086398) which extends this GPIO connection so that it is easy for
users to connect their own peripherals. This cable can be found on the Elo website.
Example Circuit
GPIO PIN1
i-Series expansion module (Optional)
The i-Series expansion module supports the following additions:
1. USB2.0 x2
2. Powered USB x1 (1.5A) / 24V power
3. Powered USB x1 (2.3A) /12V power
4. RS232 x1(RJ45 to DB9 cable kit).
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1. Installation with i-Series:
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2. RS232 pin definition (DB-9 Male type)
3. Please visit FTDI website and download the Android SDK for software implementation.
Software Section (Download SDK from www.elotouch.com)
1. Glossary
1.1. Abbreviation
SoC: System on a chip
1.2. Terms
IDLE_MODE: ELO specification for device interaction with POWER_KEY action
MSR: Magnetic Stripe Reader
BCR: Barcode Reader
NFC: Near Field Communication
ELOPeripheralService: The fundamental class to provide different functions for ELO
application developmentEx
2. System Overview
Fig 3-1 shows the software stack of Android system. This implementation based on Android
design and extends the framework functionality at java services layer to fulfill customer
requirement. The extended functionality at java service is named as “ELOPeripheralService”
which provides the interfaces for application development.
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Fig 2-1. Android System Structure
2.1. Android Framework Java Service
Based on developed programming language, Android services can be divided into native (C
base) and java service. Android services are a kind of server-client structure where the server
side can receive a request from the client and output the result to client. Also, the server-client
structure can deal with synchronization issues from multi-client requests. Therefore, this
framework ability, which forms the fundamental class “ELOPeripheralService,” is based on this
kind of server-client design feature from Android.
2.2. ELOPeripheralService
ELOPeripheralService is the major module to act client request from application layer. In order
to complete the Android framework system design for service then below classes is added into
system:
ELOPeripheralNative
Execution of some native-C function flows for ELOPeripheralService
ELOPeripheralManager
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Provides the interface to the application layer, which is the client component relative to
ELOPeripheralService
EloPeripheralEventListener
Application extends abstract class to receive the driven event from EloPeripheralManager
Uses event driven notification method to notify the application program about the status
change
IELOPeripheralService.aidl
Android programming language for java layer IPC communication
Used for Client-Server (ELOPeripheralManager-ELOPeripheralService) IPC
communication where sending the application’s request to server side
IELOPeripheralServiceListener.aidl
Android programming language for java layer IPC communication
Used for server to notify the event driven status change to ELOPeripheralManager then
ELOPeripheralManager will notify to application layer
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Figure 2-2. ELOPeripheralService
3. ELOPeripheralManager and ELOPeripheralEventListener
As we mentioned at last section, ELOPeripheralManager and ELOPeripheralEventListener will
be the component to provide interface for application development. Therefore, we provide the
inner member data of ELOPeripheralManager and ELOPeripheralEventListener as below.
3.1. ELOPeripheralManager
Inside this manager contains some inner class member as below and for each inner class
provides specific functionality to peripheral equipment or defined action flow.
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public void registerListener(ELOPeripheralEventListener listener)
Provide interface for application to register the feedback structure instance
Needs to register before request (Activity life cycle: onResume)
public void unregisterListener(ELOPeripheralEventListener listener)
Provide interface for application to unregister the feedback structure instance
Needs to unregister before leave the application (Activity life cycle: onPause)
3.1.1. BCR
activeBCR
Activate the BCR device to reading the barcode data
BCR is active and successful reading the barcode sequence data then system by
“ELOPeripheralEventListener” to notify application about the receiving data
disactiveBCR
Deactivate the BCR device reading action
isBCRDeviceConnected
Check the BCR device is connection with Android device or not
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3.1.2. GPIOs
pullHighGPIO
Pull high the state of GPIO-iface
PullLowGPIO
Pull low the state of GPIO-iface disactiveBCR
getGPIOInterfaces
Get the list string data of interest GPIOs at designed system.
Refer to Table 3-1 GPIOs list
Note:
The pull action only workable with output pin defined GPIO
The input pin defined GPIO can notify the application about the status change by
“ELOPeripheralEventListener” also
GPIOs PIN define
gpio80 Output
gpio81 Input
gpio82 Input
Table 3-1 GPIOs List
3.1.3. IDLE
activeIdleMode
Force system to enter IDLE_MODE (IDLE_MODE on)
disactiveIdleMode
Force system to leave IDLE_MODE (IDLE_MODE off)
3.2. ELOPeripheralEventListener
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onBCR_StateChange
Refer to Table 3-2
Notify the application about the BCR status change data
onGPIO_StateChange
Refer to Table 3-2
Notify the application about the GPIOs status change data
If you are experiencing trouble with your i-Series system, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer
Service.
Solutions to Common Problems
Problem Suggested Troubleshooting
The i-Series system does not respond
when turning on the system.
Monitor display is blank.
To keep the system performing at an optimum level, follow the steps below:
Usage duty cycle:
18 hours on per 24 hours
Elo recommends using the Content Management System or O/S scheduling settings to
manage duty cycle. This will enable power savings and trouble free operation throughout the
life of the monitor.
Disconnect the AC power cable and verify that the
i-Series system is properly installed. Reconnect
the AC power cable.
If the Power Status LED is blinking, the monitor or
i-Series system may be in SLEEP mode. Press
any key / move the mouse / touch the touchscreen
to see if the image reappears.
T echnical Assist ance
Visit www.elotouch.com/go/websupport for online self-help.
Visit www.elotouch.com/go/contactsupport for technical support.
See this user manuals last page for worldwide technical support phone numbers.
For the latest version of this user manual, please visit to www .elotouch.com
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Chapter 7: Safety & Maintenance
Safety
To avoid risk of electric shock, follow all safety notices and do not disassemble the i-Series
system. They are not user-serviceable.
Do not block or insert anything inside any of the ventilation slots.
The i-Series system is equipped with a 3-wire, grounding power cord. The power cord plug
only fits into a grounded outlet. Do not fit or modify the plug into an outlet that has not been
configured for this purpose. Do not use a damaged power cord. Only use the power cord that
came with your Elo i-Series system. Use of an unauthorized power cord may invalidate your
warranty.
Ensure that the system is maintained and runs within the specified environmental conditions
listed in the products specifications available on the Elo Touch Solutions website
www.elotouch.com.
Environmental Conditions for Transportation and Storage
Temperature:
Portrait and Landscape Mode:
Operating 0°C to 40°C
Storage/T ransportation -20°C to 50°C
Humidity (non-condensing) :
Operating 20% to 80%
Sto rage/Transportation 10% to 95%
Altitude:
Operating 0 to 3,658m
Storage/T ransportation 0 to 12,192m
Caution
RISK OF EXPLOSION IF BATTERY IS REPLACED WITH AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
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Care and Handling
The following tips will help maintain optimal performance of the i-Series system:
Disconnect the AC power cable before cleaning.
To clean the display, use a cloth lightly dampened with a mild detergent.
It is important that your unit remains dry. Do not get liquid on or inside the unit. In the event
that liquid does get inside, have a qualified service technician inspect the unit before you
power it on again.
Do not wipe the screen with a cloth or sponge that could scratch the surface.
When cleaning the touchscreen, use window or glass cleaner applied to a clean cloth or
sponge. Never apply the cleaner directly on the touchscreen. Do not use alcohol (methyl, ethyl
or isopropyl), thinner, benzene, or other abrasive cleaners.
W aste Electrical & Electronic Equipment Directive (WEEE)
This product should not be disposed of with household waste. It should be deposited at a
facility that enables recovery and recycling.
Elo has put in place recycling arrangements in certain parts of the world. For information on
how you can access these arrangements, please visit
http://www.elotouch.com/AboutElo/ewaste-program/.
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Chapter 8: Regulatory Information
I. Electrical Safety Information:
Compliance is required with respect to the voltage, frequency, and current requirements
indicated on the manufacturer’s label. Connection to a different power source than those
specified herein will likely result in improper operation, damage to the equipment or pose a fire
hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages
generated by this equipment which constitute a safety hazard. Service should be provided
only by a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation
prior to connecting the equipment to mains power.
II. Emissions and Immunity Information
Notice to Users in the United States: This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Notice to Users in Canada: This equipment complies with the Class A limits for radio noise
emissions from digital apparatus as established by the Radio Interference Regulations of
Industrial Canada. CAN ICES-3(A)/NMB-3(A)
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
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operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement."
FCC RF Exposure Compliance: This equipment complies with radio frequency (RF) exposure
limits adopted by the Federal Communications Commission for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the
radiator & your body.
IC RF Exposure Compliance: This equipment complies with IC RSS-102 RF exposure limits set
forth for an uncontrolled environment. This equipment should be installed and operated with
minimum distance 20 cm between the radiator & your body.
Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition
aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et
votre corps.
Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided cords and
cabling may compromise electrical safety or CE Mark Certification for emissions or immunity
as required by the following standards:
CE RF Exposure Compliance: This device meets the EU requirements (1999/519/EC) and the
International Commission on Non-Ionizing Radiation Protection (ICNIRP) on the limitation of
exposure of the general public to electromagnetic fields by way of health protection.
General Information to all Users: This equipment should be installed and operated with
minimum distance 20 cm between the radiator & your body.
This Information Technology Equipment (ITE) is required to have a CE Mark on the
Manufacturer’s label which means that the equipment has been tested to the following
Directives and Standards: This equipment has been tested to the requirements for the CE
Mark as required by EMC Directive 2004/108/EC as indicated in European Standard EN
55022 Class A and the Low Voltage Directive 2006/95/EC as indicated in European Standard
EN 60950-1.
General Information to all Users: This equipment generates, uses and can radiate radio
frequency energy. If not installed and used according to this manual the equipment may cause
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interference with radio and television communications. There is, however, no guarantee that
interference will not occur in any particular installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must observe the following:
a) Use only the provided I/O cables to connect this digital device with any computer.
b) To ensure compliance, use only the provided manufacturer’s approved line cord.
c) The user is cautioned that changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
2) If this equipment appears to cause interference with radio or television reception, or any
other device:
a) Verify as an emission source by turning the equipment off and on.
If you determine that this equipment is causing the interference, try to correct the interference
by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digit al device and the receiver are on
different branch circuits.
v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated
I/O cables are a potential source of high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle. Do not use A C adapter plugs.
(Removing or cutting the line cord ground may increase RF emission levels and may also
present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or
television technician.
III. Agency Certifications
The following certifications and marks have been issued or declared for this monitor:
United States FCC, UL
CB (International)
Canada CUL, IC
Europe CE
China CCC, SRRC
Russia EAC
Japan VCCI, MIC
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IV. China RoHS
In accordance to Chinese law (Administration on the Control of Pollution Caused by Electronic
Information Products), the section below lists out the name and amount of the toxic and/or
hazardous materials that this product may contain.
Component
Name
Plastic Parts O O O O O O
Metal Parts X O O O O O
Wire and
Cable
Assembly
LCD Panel X O O O O O
Touch Screen
Panel
PCBA X O O O O O
Software (CD,
etc.)
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this
component is below the limit requirement in SJ/T11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least o ne of the homogeneous materials used
for this component is above the limit requirement in SJ/T11363-2006. For items marked with X, exemptions
were taken according to EU RoHS.
Toxic or Hazardous Substances and Elements
Lead(Pb) Mercury(Hg) Cadmium(Cd) Hexavalent
Chromium
(Cr6+)
X O O O O O
X O O O O O
O O O O O O
Polybrominated
Biphenyls (PBB)
Polybrominated
Diphenyl
Ethers (PBDE)
Explanation of Markings
(1). In accordance with the SJ/T11364-2006 requirement, the electronic information products
are marked with the following pollution control logo. The Environment-Friendly Use Period for
this product is 10 years. The product will not leak or mutate under normal operating conditions
listed below, so that the use of this electronic information product will not result in any severe
environmental pollution, any bodily injury, or damage to any assets.
(2). It is encouraged and recommended that this product be recycled and reused according to
local laws. The product should not be thrown away casually.
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Chapter 9: Warranty Information
For warranty information, go to http://www.elotouch.com/Support/warranty.asp