Elo E440234 User Manual

USER MANUAL
Elo Touch Solutions
I-Series 2.0 for Android
UM600106 Rev C, page 2 of 46
User Manual – I-series 2.0
Copyright © 2018 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo
reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such
revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates.
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User Manual – I-series 2.0
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User Manual – I-series 2.0
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 5
Section 2: Unpacking and Operation ......................................................................................................................................................................................................... 6
Section 3: Optional Accessories .............................................................................................................................................................................................................. 22
Section 4: Technical Support and Maintenance ...................................................................................................................................................................................... 35
Section 5: Regulatory Information ............................................................................................................................................................................................................ 38
Section 6: Warranty Information............................................................................................................................................................................................................... 45
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User Manual – I-series 2.0
Section 1: Introduction
Product Description
Your new I-Series 2.0 Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 2.0 system.
This I-Series 2.0 system incorporates an active matrix thin-film-transistor and LCD panel to provide superior display performance. Features that enhance system performance include:
Projected Capacitive (PCAP) touchscreen
Plug & Play compatibility
micro-HDMI Out
LAN/Wi-Fi/Bluetooth
Built-in microphone and speakers as well as audio output capability (via an optional USB dongle)
A general-purpose input/output header via an optional GPIO cable
List of compatible optional peripherals for the I-Series are listed in the product page at
www.elotouch.com.
This manual contains detailed guidelines for operating (Sections 2 and 3) and maintenance (Section 4) of your new I-Series 2.0 system.
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User Manual – I-series 2.0
Section 2: Unpacking and Operation
Box Contents
Verify that the box contains:
I-Series 2.0 system
Quick Install Guide
Power brick
North American Power Cable
Europe Power Cable
Two (2) screws
The connectors are accessed by removing the cable security covers from the rear of the I-Series 2.0 system.
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User Manual – I-series 2.0
Elo I-Series 2.0
Note: side peripherals, micro-HDMI out, microphone and webcam are not available on the I-Series Value SKU’s
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User Manual – I-series 2.0
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User Manual – I-series 2.0
Installing the Elo Power over Ethernet module with the I-Series 2.0 (POE)
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User Manual – I-series 2.0
Installing the POE optional spacer
POE source must be UL / CUL Listed and have the mark showing that it is an approved equipment. POE source must conform to standard POE+ (802.3at Type 2)
Warning: When using POE, do not connect the Ethernet cable before connecting the POE module.
Wallmounting Option: Use any standard VESA mount to wallmount the I-Series 2.0 when PoE is installed.
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User Manual – I-series 2.0
Power
The first time the DC power is connected to the system, the system will automatically turn on. Press and hold power button when the system is on to bring up the Power Off option popup.
In the event that the system freezes and does not respond, press and hold the power button until the system turns off. If the system does not turn off via the power button, the system will need to be powered down by unplugging the power cord from the wall.
The Elo I-Series 2.0 power button is equipped with an LED that indicates the power status of the system, as follows:
Power status
Led status
OFF (disconnected from wall)
Off
OFF (connected to wall)
Red (Solid)
SLEEP
White (Blinking)
ON
White (Solid)
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications available on the Elo website www.elotouch.com.
To bring the system out of sleep/standby mode, press the power button once. If the system is in sleep mode, touching the screen will wake up the system
If long periods of non-use are planned, turn off and unplug your Elo I-Series 2.0 to save power.
The maximum voltage, frequency and current for the systems are provided in the power ratings table below:
Product
Operating Voltage Range
Operating Frequency Range
Operating Current
10.1in
100 - 240Vac
50 – 60 Hz
1.8A
15.6in
100 - 240Vac
50 – 60 Hz
2.0A
21.5in
100 - 240Vac
50 – 60 Hz
2.5A
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User Manual – I-series 2.0
Operating System
System comes with Android 7.1 pre-loaded.
Touch Technology
The I-Series 2.0 uses Projected Capacitive touch screens, 10 simultaneous touches can be reported at one time.
Gesturing Images
Dual Touch Gestures and their Functions:
Swipe – The action of moving a finger across the screen. The ability to swipe through from one picture to another or drag an icon
Pinch-Zoom Zoom into a picture
- Place two fingers on the screen and move them closer together to zoom in. Move your fingers away from each other to zoom out.
Before zoom After zoom
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User Manual – I-series 2.0
Video
An LCD panels native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor will look best when your image resolution matches the LCD panels native resolution.
10.1” is 1280 x 800, 15.6” and the 21.5” operate at 1920 x 1080.
Audio
Earphone out and Audio In are supported over the USB port using a dongle (Vantec NBA-120U or similar).
Wi-Fi + Bluetooth
The following protocols are supported for Wi-Fi and Bluetooth:
Bluetooth 4.1+ BLE, A2DP/ HID (Keyboard/Mouse)/Barcode scanner support
IEEE 802.11b/g/n/ac; WEP/WPA/WPA2 capable
HDMI Output
I-Series 2.0 is equipped with a micro-HDMI port that can support a secondary monitor with HDMI (1920 x 1080 @ 60) input. When using an Elo touch monitor as a secondary display, you can enable touch by connecting a USB cable to the I-Series 3.0 type A USB port.
Note: This feature is not available on the Value SKUs
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User Manual – I-series 2.0
General-purpose Input/Output (GPIO) Support
The I-Series 2.0 supports a GPIO which can be used under the following conditions:
Max Current: 200mA
There are two input connections and one output connection.
Pin 1 5 Volt output connection Pin 2 Input connection 1 Pin 3 Input connection 2 Pin 4 and Pin 5 are tied to ground
Elo has an optional GPIO cable (PN: E086398) which extends this GPIO connection so that it is easy for users to connect their own peripherals.
G-Sensor
All I-Series 2.0 units are equipped with a g-sensor and will rotate the video based on the orientation of the device.
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